Kerbside pickup
Yes
Discount Tire in Cartersville
Categories
Location on the map
Cartersville, Bartow County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Amenities
Gender-neutral toilets
Yes
Toilets
Yes
Wi-Fi
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 678-535-5366
Site: https://www.discounttire.com/sto...
Site: https://www.discounttire.com/sto...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Discount Tire in other cities:
Comments (199)
These guys always take amazing care of me and my family. We are on a very tight budget and they always bend over backwards to make sure I get the best and safest tires to fit my budget. Jacob worked overtime this time, thank you so much!
Best service in town !! They are fast, friendly and efficient. 4 new tires and windshield wipers in about 25 min. Outstanding !!
Every time I have been to any discount tire store I have been addressed professionally and respectfully. The service is quick and polite.
They replaced a tire for us free. We had the road hazard on it because the tire had been plugged and patched before and had a small nail in it next to where it was fixed before and so we got the road hazard on this one just in case. Good and friendly people at the Cartersville location. Couldnt be happier. 🙂
Told me that it was going to be an hour to fix my tire had it done in 20 minutes great service
They are the best in the business friendly and very helpful oh I know I said that and gave a good review dont do any business with those folks to come find out they sold me recalled tires and I truly wish I left my old tires on my car they handle better then the new recalled tires they sold me
Stellar, friendly, and super fast service. Been a loyal customer for many years.
Really take care of the customers. Always friendly, helpful and knowledgable.
After purchasing 2 full sets of tires and a new set of custom wheels from the Cartersville Ga store. I wanted to bring attention to the professionalism showed to me. During the process I talked to 6 different people from the sales people to the installers I was asked how I wanted it and if I was happy with the installation and was there anything else they could do for me. I watched them install the tires and saw them torque the wheels with a torque wrench I have never had this kind of service and would Highly recommend them to anyone. Keep up the good work. P.S. I will never shop for tires or wheels anywhere else. Tony Still
I have purchased more than three sets of tires, for three separate vehicles, over the past twenty years. I have never had a problem with their staff, or the time that I had to wait to see the job done. The folks at the Cartersville location have been incredible!
My favorite tire shop. Yeah., I found some slightly cheaper at Walmart, but the difference in service and getting the job done is just ASTOUNDING compared to other places. They just get it done and done right and... They say Thank You. Very professional operation.
Will not go back to DISCOUNT TIRE in Cartersville you can’t even pay these idiots to balance your tires worst experience I’ve ever had he simply wanted to sell me tires I don’t need tires it’s a brand new car I just want them rebalanced
Very professional. Very knowledgeable.I will definitely make this my tire store in the future.
Experienced, professional, timely staff that do an excellent job every time. Quality of tires is as excellent anywhere but a better price. I would not go anywhere else to get my tires. This IS the place!
Amazing customer service. I was literally me at the door for my appointment. Fast and affordable ... couldnt ask for anything more!
Good fast polite service clean comfortable waiting room
Great service great people they do a fantastic job I wish that they could teach others how to have such great service its amazing.
We were on a trip from Michigan, and we ended up with a flat tire. We called Discount Tire in Cartersville. They were able to get us in as soon as we got there. They were friendly and efficient and gave us a great deal. We are back to only using Discount Tire, and they now have two customers for life.
Courteous and fast service. Reviewed my driving history and recommended appropriate tires. Did not try to upsell.
Clean shop with lots of tires in stock in the store. Helpful too. No waiting at least when I was there. Only reason they got 4 instead of 5 stars is because their web prices are about $50 less than the price you pay for EACH tire out the door... That seems kinda rude to me...
Great experience! Bought a set of Yokohoma Avid 33 tires. Tires were installed within 45 mins from arrival. Check in/out was very fast and all employees were courteous and on the job. Got the best price in town and the fastest service I have ever seen for tire purchase/install. Great job!!
They were not busy, so they got my tire done asap. Explain everything to me.
I bought tires here once but it really doesnt stick out as a good or bad experience Its just a place to buy tires just like the sign says.
We bought a tire month ago got a hole in it and drove it home less than a mile and they still replaced the tire and had no issues I will only buy tires from them
Great place to get your tires .. friendly service staff who is always ready to help you and large selection of tires at all different sizes .. very positive experience
I had a tire blowout on the interstate 8 hours into a 16 hour drive. My dog was in the car. It was 5:02 pm . The servicemen went beyond to resolve my dilemma and get me back on the road. What a pleasure to be treated with respect and courtesy even after regular business hours.
Love thier Customer Service. Always use them as a reference for my Team. They are consistent from store to store.Had a bad run in today with an associate I hope they coach the young man.
Fast service, great deals, and friendly personnel! The tires came in when promised, and the installation appointment was quick and easy. I was in and out within a very short timeframe, as promised. They checked the wheels too during the installation, and when done, explained that the wheels were in good shape and that each tire balanced well and easily. It really impressed me that they cleaned and wiped down the tires to make them look nice on my truck. The last tire vendor I used didnt even knock the dirt off when installing new tires.
Excellent place for tires and great wheel choices. I upgraded my road beast and my car rides better than when I bought it new. Courteous well informed staff. Neat, clean, establishment. I will return as the need arises. Good Tire Store!!!
Jesse and Brian are the reason discount tire anywhere you go is top rated service. My trailer was vibrating so bad i had to stop in Cartersville on my way to Nashville. They got me in right away and had me back out in under an hour with no appointment. Thumbs up.
Excellent customer service!! Excellent service in the shop!! Very punctual with appointment start and finish times! 4 new wheels and tires, in and out in no time! A great team there! I Have already recommended them to my family, friends and co-workers.
The guys here are great. They take the time to listen and to explain things so you know whats going on. They tell you what theyre going to do and keep you updated if something changes. Great job. 👍
Great fast professional service. I enjoyed it.
They are #1 for service and attention to details
Top-notch customer service. Every time I have called, visited, etc ..perfection. these guys really go out of their way to make tire purchasing, repairs, etc. as pleasant and financially easy as they can. They have my business for life...
I will never go to another place for tires again! Excellent customer service and competitive prices. The whole process was quick and easy. They scheduled me an appointment and as soon as I pulled up the manager on duty Andrew came out to greet me in the parking lot. The whole process was quick and easy and it seems the folks at discount tire understand how important my time is to me.
I had to wait a little while to get in but I knew my appointment was at a certain time and they were on time with that I just sat there but when it came to doing the tires Jackson had them off on in a matter of not very long at all so I give them a very high rating for their service and I recommend that you have Jackson do your tires because he could do three to one if hes an awesome kid and he gets the job done very polite
They were extremely helpful, polite and respectful. They fixed my tire, put my spare and other items back in my car neatly and explained a few things afterward. Ill definitely use them again.
The manager was very helpful and the service was phenomenal! Thanks for a great experience after going through the ringer at my car dealership.
Went to have a patch done. They said tire did not have enough tread so they couldnt. They gave me a used tire for free, to get me by till Im ready to purchase a new set. Yep Ill be coming back. Thanks guys.
They messed something up but took care of the cost to have it fixed.
Free Air check best ever so I gave a good tip! I feel safer than before! Thanks Discount Tires for your expertise, great advice, and speedy service with no wait!
Love my discount tire in Texas and now in Georgia!
Jason is man to go. Great great great customer service. I was traveling and gad tire blow out. Jason gave me great service. Took care of me in no time. I was back on road in 30 min. Everyone over there were super friendly and helpful. Would give them 100 stars if allowed.
Our tire popped at a very inconvenient time (New Year’s Eve). We called everywhere and no other store had the right. Brian was so helpful, and he actually waited for us to arrive (they should have closed at 6pm but he waited till 6.05pm for us to arrive). We got a new tire to continue our journey to Savannah!! We are so grateful to have come across such a great team here!!!
Excellent care and service for my parents getting a set of new tires! Keep up the great work!
Ive been to this location several times and highly recommend them. Theyre quick and dont price gouge. I appreciate the peace of mind from having this place so close to home and knowing I can count on them for their great work.
Wonderful experience. Great prices. Quick service. Couldnt have asked for anything better. I will be using them from now on.
This was an amazing place. The guys were so helpful! They met you outside before you could even walk in the door and answered every question I had while picking out new tires. They even changed them out under an hour despite being busy. Super awesome place and I will be back in the future. Thanks!!
Refused to price match when provided quote from another auto shop.
I spent over $600 on 2 tires at discount tire. Waited hours for it to be done, went home and realized they were the wrong tires.. I called and said it would be a few days before I could come in and they said that was fine.. fast forward 2 days and I went back to get the correct tires. When they were done I ask the manager if I would get a partial refund or anything for the inconvenience and he gave me an attitude, stating that he did me a favor by not charging me the extra cost of the CORRECT tires, that I had already paid for. He said he would refund the service fee all the while still having an attitude. Ive already spent money at discount tire before and planned to always use them but after spending such a large amount of money for 2 tires I receive horrible service and a terrible manager attitude and I will never shop discount tire again.
My usual tire shop has closed. Discount Tire offered a complimentary tire rotation. It was fast and they were very courteous. Thank you!
The only place in the area that had our size tire. They saved us. We left from Michigan on our way to Florida and hit an object on the highway. They had decent prices and staff was very friendly! They all deserve a pay increase ! Was quick in an out .
These guys are great!! I was in and out in a flash thanks to friendly, professional NASCAR-like service!!! They even plugged my tire for FREE!!!
Great experience today! Made an appointment online and was greeted by Jason and they had my tire fixed (screw in the thread) in 15 minutes or less. Jason was very respectful and friendly, definitely will be back for all my tire needs here!
Top notch service! We were traveling through town and our tire had a gash in it. Rare tire - no one had it but Discount Tire. Arrived at closing but they stayed late to accommodate us. Beyond grateful and pleased. Corey was professional, helpful and had a great attitude about helping us out. Highly recommended.
Really happy with them and their service. Wide selection of tires to chosse from. Service is top notch and professional. Been a customer with them at this location for about 3 years.
Checked in 0930hrs . Drove out 1108 . The team really did a great job replacing all my 4 tires. I could find a better price at Costco , but will not received a fast and efficient service.
Only place to purchase tires. Very knowledgeable and friendly. Offer free air pressure check and fill.
They got me in & out in under an hour.
This is an excellent Discount Tire location. Every employee I have worked with has been professional and very helpful. Great management that actually cares about the customer and will go above and beyond to make it right.
Fast and efficient. Great staff
It appears they are more concerned about new customers than established ones.
I’ve visited this Discount Tire location several times. I can always count on Justin and his team to be friendly, eager to help, and excellent at what they do for an affordable price. So thankful for this place!
William D assisted me today and I can honestly say this was a very pleasant experience. Competitive prices and a sparkling clean store. Very impressed and will absolutely go to Discount Tires for all my future tire needs.
I called at last minute and asked if they could take me for a set of tires. Spoke with Corey, who was very nice and he said yes. Got there, picked out my tires and they were mounted and I was on my way in less than an hour
Fast and friendly service. Had what I needed and gave me the correct instructions. Great price too! Ill be back and will recommend this location to my friends.
Absolutely atrocious experience. First my step mom left me to stand in line for her while she got to sit in a chair, even though coming here and nothing to do with me and I was forced to come against my will. Then after, she continued to sit in the chair while I was to stand and suffer back pains for like 45 minutes. If I could rate 0 stars, I would. Staff seems nice tho.
Great selection of tires. Staffed helped find what was right for my vehicle for a great deal. Couldnt beat the warranty and products I received for the money. Also was able to get in and out with no appointment in less than an hour. Worth checking out!
Wonderful customer service. Explained the issue with my tire clearly. Also have great prices on tires.
Jason, Brian, Billy, Josh the whole crew was hustling to get customers great service, pricing, I had a nail in tire,/slow leak, , arrived, they were able to get me in earlier then appointment was for. In/out less than 45 minutes. and were great at explaining it all. Dont hesitate to give them your business, wont be disappointed.
This place is great. Very fast when I arrived with an appointment. The staff was very friendly and informative. This place is basically the Chick-fil-A of tire services ⭐⭐⭐⭐⭐
Come in to get air pressure sensors change thay put wrong one on took two hours to get my car
Best service hands down. They have handled tires on all my vehicles since opening. Always go above and beyond for their customers. They have a customer for life, thank you Discount of Cartersville for your consistent five star service.
This is the greatest automotive store I’ve ever experienced. I’ve been here several times with 3 different cars. The customer service is always amazing, their facilities are clean and they move quickly!
This location do not like, nor appreciate black money. Black people dont get mistreated, then go elsewhere. Post it here, post it on social media, get media in your family involved. Dont get ignorant, stay kind, respectful, and lets make these businesses respect us or boycott them and make them miss our 💵💰💵💰💵
First time going here and absolutely loved my experience with them. They were able to find two nails in two tires and fixed it with no issues and quality customer service. Will absolutely be going back when it’s time to get new tires!
They will sell you tires with high mile life expectancy and you wont even get 1/4 of those miles before the tires need to be replaced again. And what a great sales tactic to offer a prorated price so you have to buy with them again. This happened to me twice not this time taking my $ elsewhere. Sales guy are obviously commision based and put on a good game but as a buisness owner i see through it. Sucks for to loose my buisness of 10 vehicles.
Went there and Nathan was very helpful and attentive. Great surprise he came straight out to the parking lot to my car! Nice guy fast and friendly service. Seriously will recommend to all my friends and family!
The absolute BEST customer service! Incredible staff, made me a loyal customer I will not take my car anywhere else. Thanks for your kindness and exceptional service.
Great tire shop in Cartersville. Fast friendly service.
Very friendly and helpful
They are so good, prices are generally fair, and they hooked me up with free lugs once, I had said just put the old ones on, they are just a bit mushroomed, and the manager said no way and sent me off with new ones. Safety first, LOVE IT.Recent visit, 12/2021, these guys continue to kill it and do a great job at service, and honestly, hiring good people. Keep it up Mr owner.
Very friendly and courteous. They fixed my truck perfectly.
Kind and helpful workers. GO HERE FOR YOUR TIRES! Costco and everywhere else is a scam.
Today I ended up with a blowout. I had to have my car towed. The gracious tow truck driver took my car to one place, which I was on hold with for over 15 minutes. Got there and was asked if “I called ahead.” I told them I tried and was placed on hold for 15 minutes, then he got rude. They didn’t have my tire size. I called Discount and was told they had one and my car was towed there. The manager got us in and out in an hour after originally being told nearly 2 hours. I told him my frustration with the other place and he told me he would do his best to move us along and he did. I am thankful and will be using them again.
Great customer service and they did a price match on a price I found online. 4 stars because I wish they had the guys wipe your rim off after paying almost 200 a tire after certificate and all the little govt fees
Appointments in & out less than 30 minutes all four tires excellent service
Another bad experience just different location. They stated they had the tire i was wanting. Come in and they dont realize until my truck is lifted that they have ZERO. The only reason we came here was because they said they had what we wanted. They are too worried about getting the sale vs verifying they have a specialty tire.
Very friendly very knowledgeable very honest a great place with great tires super great employees I would totally recommend it to anyone needing tires
Great service and quick.
This place is absolutely amazing! They did not charge anything for my husbands repair to his tire!
Professionally, Discount Tire is to the job and at a decent price. However, while polite, the sales staff concerns me. I sat there for 90 minutes, watching and waiting on my vehicle and for me they did a good job, but for one lady: she ordered one tire and it was not the tire she recieved and she....althought not at fault, she then had to worry if the tire she had ordered and thought she had paid for would now cost more and it was she who noticed the discrepancy, not the sales staff or obviously the person who installed the wrong tire. What happened within this transaction was completely the fault of Discount Tire. A second couple was older and because I was observing I had time to notice the fatigue and air of what else that hung on the gentleman s shoulders. The were obviously looking for a less costly fix like the tire being plugged, (sometimes it is what we can afford, not really what we want) and this sales man was not listening and kept pushing for the sale. Finally, the sales man refused to plug it and still pressured for the sale. The couple said, No Thank You with polite dignity and left and that salesman just moved on to something else as he should have, I suppose but dismissing that couple as if they didnt matter. I think he should have at least looked at the tire to see if it could have been plugged before dismissing this lady and gentleman so out of hand when he knew there was no purchase to be made. The sales man was not rude, just candid and as the couple was leaving the building, a discreet roll of the eyes and while I am not dissatisfied with my service and business that I did with Discount Tire, I am dismayed and disappointed with that salesmanship and will never allow that particular person to assist me in any transaction.
I pulled up and was able to get a tire plugged and patched. Had to wait about 30 minutes but all things considered thats not bad for a walk in on a Friday
Had a nail in my tire and wasn’t sure how deep it went. Brian had me bring it in and looked at it. He removed the nail, noted no damage to the tire, and sent me on my way. Extremely grateful to met this kind man while traveling through Georgia!
We bought a tire and rim from this location and that tried to charger us an absurd amount of money to mount that tire on our vehicle. They did this because they didn’t want the hassle that late in the evening.We also have a warping issue with the brand new tire less then a month after we purchased it. We happened to be from out of state so…
Justin, Billy and their crew are awesome! Best customer service EVER! And they are honest... They really stand by their products and the warranties! They definitely have our business moving forward!
These guys were great! I went in to get my tires rotated and balanced before a long trip and they were able to get me in and out in less than 30 minutes. I was very impressed!
As always they were very professional. Had to wait a few minutes past my appointment time but it was fine. They were very busy. And going as fast as possible. Always a pleasure!
Great place to get your tires bought & serviced at. I bought 2 tires almost 10 months ago & needed a tire rotation & balance. Because of my previous purchase, the tire rotation & balance was FREE.
I drove my car up to have the tires checked for proper inflation. After putting more air in my tires, the mechanic noticed a nail in one of my tires. He said they fix those for free. I would just need to setup an appointment. I did that today, and my tire is not fixed for free. Amazing customer service! I highly recommend this location.
They are always friendly and give great customer service. Thats why I wont go anywhere else.
Manager Billy. I am extremely happy to deal with. A man of his word. Gave the best prices I got anywhere. Not sure what he earns. He deserves a raise/bonus. He is the best Public Relations person Ive ever dealt with. I trust what he tells me. I saw him have a angry customer from a different tire store and made that husband and wife so happy they were giddy with delight
Very fast service
We have used several Discount Tire locations over the years and would highly recommend the Cartersville location as having the best customer service in Georgia if not the whole southern region.
Called Discount Tire after repairing a flat tire on my trailer while on a road trip. Sales rep found the tires I needed in stock at one of their locations. Gave me directions. When I arrived they installed the tires and I was on my way within an hour. GREAT SERVICE
Best place in Cartersville for tires
Always courteous and very respectful. Get me in on time and out very fast.They have my business!
Fast service in good service
Excellent service! Nathan provided thorough information while I was choosing tires and helped schedule the appointment, I came in a few days later for my appointment and Cory met me outside to evaluate my car. The staff is very friendly and did a great job fitting my tires. I will be coming back again when I need tires! Best prices in town, and arguably the best service.
In and out in less than 45 minutes, 4 new Bridgestone tires, great service, nice people.
Pouring rain, low tire pressure light was on, pulled in and the young man checked all my tires, aired up the low tire and was super nice. Thank you
I sent my fiance to buy 2 used tires for the rear of my car and planned on buying 2 more for the front next week. We only have one income so money is tight with having children and everything. Our concern was the safety of our children while being able to afford to feed our kids for the week. The rear tires came off the front because they had wire showing and the front ones that were on the rear are actually ok. So once she got there, an employee told her that we needed tires for the front as well which of course she already knew that and explained to the guy that we can only afford the 2 for the rear at the time. This employee insisted on selling her 3 used tires and one new tire for $350. My fiance once again tried to explain that we couldnt afford all 4 this week but would be back for the other 2 next week. After trying to get this guy to understand our finances several times, she just left and went to Hernandez Tires and we got exactly what we wanted/needed for $20 cheaper than this place wanted for 2 used tires.
Excellent Customer Service
Came by 20 minutes before they closed with a nail I had just found in my tire and they took my car right back to look at it. Such a great team working here!
Talk about great customer service! This place most definitely is the place to go for tires, the moment we pulled up we were greeted with a smile. Every employee there was very friendly and always kept a smile on their face! Nathan Dematteis is by far the best assistant manager I have ever dealt with at a service shop. I highly recommend this shop and they will definitely have all my future business
Got my tires on schedule, on budget, and they look great. Very good job by the folks at this store.
I cannot understand why anyone would buy tires from any other source. The prices and service are the best that I have seen. Justin is the manager and he is on top of everything. I also like to deal with Billy. He is as honest as the day is long. Discount Tire has an incredible system. I made this appointment at 12:30 to have my wheels balanced on a car that I just bought. At 12:30 they were pulling my car in and at 12:45 they had it out front waiting for me. When I started to pay for the balancing, they informed me that unless I had extra large tires that they never charge for this service. I was shocked. Once again, you owe it to yourself to try these guys out! Steve B
You can always pull right in and get your wheels checked which is very convenient.
First time. Super friendly staff met me at the door. They provided me an ETA for the work and did good to finish on time. Pull up vehicle to door when finished. Really impressed.
Amazing service. In and out. Set everything up online. Makes you next in line with an appointment.
Very professional and courteous! Did not try to oversell me. I will go back and will recommend them to friends!
Best tire service Ive ever experienced! Free to plug, free tire filling, free tire rotation. They were fast and on the coldest day weve had yet AND I came 10 minutes before they closed. I will be going back to Discount Tire and specifically to this location because of Steven and his guys. So nice and made sure I knew exactly what was going on.
Good, fast service. Had a trailer tire mounted on rim. They were pretty busy when I stopped in. Got the tire mounted in less than 20min. Decent price.
I made an online appointment at 11pm for a 10:30am appointment the next day after getting a flat tire and needing to replace my tires. The customer service here is AMAZING! They made a sign for me to welcome me. When I got there, guys were instantly coming to greet me and started working on my car. They got me out of there in 30 minutes. BEST CUSTOMER SERVICE AND QUALITY SERVICE I have EVER had at a tire or car service place. I would honestly recommend more than 5 stars for this place. Incredible.
Great service! They fixed up my lawn mower tire & had me on my way in no time. Will be shopping vehicle tires soon & will be returning
Very impressed I would recommend Nathan and discount tire at any time! Thank you My family and I will be back!
I stopped in to get pricing and they were so helpful and knowledgeable that I went ahead and made my purchase. He covered everything in detail from the ratings to warranty and size, we made a couple comparisons, and he left it to me and didnt try to steer me one way or the other. I was in and out in about an hour.
We have used several Discount Tire locations over the years and would highly recommend the Cartersville location as having the best customer service in Georgia.
Discount Tires employees were very impressive! They’re not only very customer friendly but also outstanding on time. We were in and out in 30 minutes getting four brand new tires in which they helped us find the best price for our budget as well as the best tire for our car. We will definitely return.
Fast, professional tire service! We got 4 new tires, now we have safer and quieter ride! Thank you guys!
Excellent job and service guy was very professional
These guys are always helpful and I can get in and out pretty fast.
Top notch customer service! Granted I was only in for a rotate & balance, but they still did an excellent job and eliminated my tire vibration. I’ve purchased several sets of tires from Discount Tire and will never go anywhere else.
Staffs were great! They compare price and quick service!
Best tire store around. Cant beat the price and service.
On the road traveling for a camping trip and got a nail in my tire. I stopped at Discount Tire and the employees were very helpful and quick to get me in. Minimal cost for the repair and a lifetime warranty on the plug!
Joshua helped me and he was amazing! I highly recommend this place for service, price, and great customer service. Thanks Joshua!
Called and asked if they were able to mount a 14 inch wheel on a tire. Clarified several times that it was a 14 inch wheel. The guy said yes, had us make an appointment. Showed up to have it done and they say they can’t mount 14 inch wheels. Manager said that “thats not a typical wheel size”. Wouldn’t suggest this location- employees are NOT knowledgeable and will give you false, incorrect information.
Made an appointment bought tires online....in and out in 30 minutes. Mind blown.
Drove off the lot last week with all the kids in the car and my tires almost flew off… had all 4 tires replaced. Guess they didn’t think tightening the lugnuts was important on a heavy suv. Called and spoke to the store manager Justin to tell him what happened and he had the “I don’t care oh well” tone. Maybe writing a bad review will make ya’ll care.Thanks for the caring customer service 😒
This was the first time I have ever met a rude Discount Tire employee, I had a appointment and because of a accident on the interstate was 5 minutes late. I stood in line for 5 minutes and when I got up to the front the man said well you are 10 minutes late you have to wait till the end of the day to get in. I asked him if I could get in sooner as the next appointment cars had gotten there at my time and he said no very rudely and then said why don’t you drive in another day! I live 30 minutes away.What makes me more upset is I was in this same discount tire last week and had my car in on time and a guy came in who was 30 minutes late for his appointment and they pulled his car in despite it being time for mine and when I asked they said well we understand that sometime people run late.Not very professional and hopefully the employee will be talked with.
I had to go there two times to get one tire changed
Always very helpful, never have to wait. This place is awesome.
Great customer service at this location. Been here a couple times and have never had to wait long.
Very helpful, quick and quality service. All of the employees were very nice and respectful.
Top notch, quick 2 tire installation.
The staff dont seem to care for or value black people money. Proceed with caution.
Had a nail in my tire and they fixed it for free, quick service also.
Tanner was EXTREMELY helpful even answering the phone 30 minutes before they opened and assuring they would be able to help when I had a flat after a 15 hour shift at work. Thanks so much sir! Will definitely do business with them in the future.
I blew my tire out on the highway, and I had my car towed to this location. As a walk-in, they had my car in and out very quickly, despite being super busy! Hopefully I won’t blow my tires out again, but the guys at this location are great!
Made appointment on line. In and out in less than an hour. I researched tires for f150 based off of videos and reviews I bought Continental terrain Trac H/T for there superior traction on wet roads. Living in the south I dont have to worry about snow. Its been 2 weeks and these tires are great. They dont break traction when driving in the rain like my other tires did so easily. Unless a better tire comes out for light trucks for the money I will buy Continental terrain tires again.
Worst service after checking my tire pressure
Friendly and knowledgeable staff that doesnt try to push you for an upsell or an undesired special warranty and are happy to answer any questions. Their technicians are skilled and fast. They installed 4 new tires for me in about 40 minutes after about an hour wait (I came at a busy time of the day). But the wait room has free coffee and charging stations for phones and a nice big viewing window so you can observe the work being done. When the work was done, they even drove my truck to the front door so I wouldnt have to walk through the rain. Its a great shop and I will recommend it to my friends.
They did a great job. They get customers in and out quickly but still with quality work.
Fast and efficient. Great place to deal with.
Best place and prices for tires replacement. Waiting aprox 1 to 2
My wife and I were looking forward to this place opening. As always, great service at very fair prices.
These guys were on point! Wonderful service and super fast. I would highly recommend them to anyone.
Super amazing staff and are very promt! Came in pressed for time to get a flat fixed and Devrion said he could do it no time, which he did. SUPER grateful I was to get in and out in less than 30 min.
Pretty good service and decent prices
Prices caught me off guard for labor. always check prices before doing service.
Friendly havent decided on tires.
IVE ALWAYS HIGHLY RECOMMENDED DISCOUNT TIRE TO EVERYONE! THEIR ROAD HAZARD WARRANTY GIVES ME SO MUCH PEACE OF MIND. THEIR PRICES ARE GREAT & THEIR SERVICE IS ALWAYS OUTSTANDING! IM DRIVING ON THISE TIRES, SOMETIMES WITH PRECIOUS PASSENGERS WITH ME, I TRUST MY TIRES ARE PROPERLY INSTALLED WITH OUR SAFETY IN MIND. DISCOUNT TIRE IS OFFERING REBATES, THEY STAND BEHIND THEIR WARRANTY, AND OFFER PRICE MATCHING!I RECOMMEND ANY DISCOUNT TIRE CLOSEST TO YOU, BUT MY FAVORED CHOICES ARE DOUGLASVILLE, GA SEE-Tanner & CARTERSVILLE, GA SEE- Billy!
Wow! What a group of great people! I came in with a sudden flat and was in a huge hurry - I am a home health nurse and absolutely need my car to see patients. They got me in & out in no time and, unbelievably, there was no charge - called it a courteousy! AMAZING!I cannot say enough good about this! Thank you thank you thank you! From me (and the patients I got to see afterward as a result of your fantastic service!)
Excellent service and prices
Their customer service is definitely at a whole new level
Love the service I receive!! Awesome!!
Best in the business!
Went here because I thought it would be better then some little no name place. Got both of my rear tires replaced service was great the fella that was helping me was extremely nice. I left happy,get on the interstate and my tire monitoring system went crazy as if I had a flat. I pulled over and checked and everything was fine. Being as they were closing as I was leaving I continued home, my service light continued on. Went back the next day the guy came out and used his tire reader and tells me my sensor battery was dead and it would be 60$ to replace but the tires were fine. I did not replace the batteries I just shelled out 400$ on tire 2 weeks later I get a nail in my new tire, go to a different tire place that was close to where I was and he informed me my sensor was not on the tire. Go back to Discount and told them what the other tire place had said and he told me weather it was in there or not it would be 60$ to replace it... 60$ to replace something they failed to put back in the first place .. I will never go to another discount tire. They can keep their over priced tires it’s not worth the hassle..
Worked with Justin there... he got me the best value for my money... if you dont youve already paid more somewhere else.
Tire pressure check
They took great care of us. Great people fast service.
This is a well managed store with very professional and organized staff. They make you feel right at home right after you walk through the door! I watch them treat everyone with respect. I have been doing business with the Kennesaw store for years and Im so happy to start doing business with the new Cartersville location. I am grateful for the awesome customer service I get at Discount Tires.
Very knowledgeable employees,clean and respectful employees.Really great prices on tires!!!!
Bought new wheels here, they were completely out of balance. They left them 20 psi low. Avoid!!!!!
Always great customer service. Been a returning customer for years.
They are always very nice and reasonably priced.
I went to check the tire pressure. I had a screw in one of my tires. Discount Tire couldve sold me a new tire. Instead they removed the screw and tested to see if there was a leak. I got it there on time..no hole! Its so refreshing to use a company who is honest! Thank you Discount Tire!!!
Replaced my tire that had a nail in it under warranty. happy.
Very nice and knowledgeable staff.
Had an appointment..Got it done quickly. Very polite.
Left my car with them overnight, was promised it would not be left out in the parking lot all night, my car was left out in the parking all night with doors unlocked
Prices were more than others, but may not have been comparing apples to apples! nice folks, very professional.
Thank you Discount Tire for coming to Cartersville!!! I am a long time customer and can finally be serviced in my hometown. Went to get my tires rotated and found out my rear tires thread was too low to rotate and had to get two new ones. I love Cartersville, but our roads suck big time!!! The staff at this location are so friendly, personable and hard working. A great place to do business.
I have always had good service going to any discount tire until yesterday. I had a nail in my tire and only needed one tire plugged. The guy at the counter began trying to talk me into getting four new tires ( my car tires included isn’t a year old). I tried to explain what I needed but he said it will be a 2 hour wait just to get the tire plugged and that how horrible my tires were and I might as well get all 4. I wasn’t being listened to and I felt like he was trying to make a sale instead of helping me. I left with the nail still in my tire. I ended up going somewhere else that gladly fixed my tire without question or being forced to do more. I am very disappointed in this location and won’t be back.
Out of town with a flat tire. I called Discount Tire expecting a huge fee to repair a flat. To my surprise everything was FREE!! They not only repaired my tire but the also rotated and balanced all 4 tires! If and when I need tires I will be considering Discount Tire for new tires.
Its hard to beat their tire prices anywhere else, but if you do they will price match a competitors ad. Ive bought six sets of tires from them, four at the Acworth location years ago and so far theyve been good tires. I applied for a Discount Tire credit card to get extra savings on tires plus six months same as cash. The card can be used at certain gas stations for in store purchases and to fuel up. They give you a mail in rebate form on every set of tires you buy. Make an appointment and your car will be taken back straight away. The waiting area is clean and so are the restrooms. Theres plenty of parking available including Handicap. The technicians are knowledgeable and offer fast friendly service.
Nathan is the man. He helped me figure out the best way to get a new tire. I had a flat, pulled into the store to get help lowering my spare. I left with a new tire.Thank you, Nathan.Come see Nathan!!!
Total reviews rating 4.6
199 Reviews for Discount Tire 2023:
Review №1
2022-04-16An amazing experience! As first time customers, Brian was so helpful and kind to help us get new tires! He was very professional and went above what we expected. Great prices, great service, we are now forever customers!
Review №2
2022-05-29Treated me great. I wasnt feeling too good right after I got there and they got my car in and out very quickly. Super nice people. Good tires too. They care about your safety!
Review №3
2022-05-02Today was the first time I had ever purchased tires on my own. Jacob and the team here at Discount Tire were incredibly helpful and friendly and got me taken care of. They were super communicative and told me everything I needed to know. Super grateful to their team for their hard work and help!
Review №4
2022-05-19Always had good service here..friendly staff and one thing I like is that you get free tire rotation and flat repair when you buy a set of tires through them
Review №5
2022-06-30Just wanted to say Thank You!! Not only for your quick service but for making this the easiest experience!Because of your kindness waking up this morning to a flat tire on my Birthday turned out not to be so bad after all.Cant thank you enough!A big thanks to Harrison and all the Team! 😁From: - The girl in the white Chevy Suburban!
Review №6
2022-07-16I work their and I got to say theirs nothing about this place that makes it bad or even close to being bad. Great people! No slim shady type stuff going on like other tire shops.
Review №7
2022-05-14I had to take a moment to give five stars for an amazing experience. The staff was friendly, knowledgable, and didnt try to oversell me on what I needed. I really appreciate their level of service and expertise.
Review №8
2022-06-15I had a 8:30am appointment for a tire rotation and balance. Arrived a little before 8am as my oil change was done sooner than I planned. They had me in and out in less than 10 minutes.
Review №9
2022-06-02Stopped in to have a slow leak fixed. Turned out I needed a new tire. George, Trey, and Luke got me squared away with a comparable tire and on the road in impressive time. Great location, everyone is respectful, helpful, and i will use this location for tire needs in the future.
Review №10
2022-05-11Discount tire is the best. I love their customer service and tire prices. Justin was so helpful. Thank you again.