DiversSea in Atlanta
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Atlanta, Fulton County, Georgia, US
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Site: http://www.diversatsea.com/
- Monday:10:30AM–6PM
- Tuesday:10:30AM–6PM
- Wednesday:10:30AM–6PM
- Thursday:10:30AM–6PM
- Friday:10:30AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
Diver has no idea what they’re doing the whole time and didn’t understand what was going on in our group. The diver also made me take way longer on my certification which was an obvious time killer. All in all the service was terrible and I felt offended at most times.
I would like to preface this with it is a shame that this has to be a negative review when I see so many others have had such positive experiences.My visit at Divers @ Sea on 7/2/2013 started out with a telephone call to a lady named Dawn. She was helpful on the phone and seemed nice enough. I had tried several other dive stores around Atlanta but most are 18+ miles from my home. I wanted to try out Divers @ Sea as I work very close by and they are also a PADI dive shop, which is whom I have my certifications thru.When I got to the store, it was nice enough, sparse but clean. Parking is around the back and there was plenty of it Dawn was on the phone which is totally fine. However once she began helping me, I explained what I had, showed her my set up and and what I was needing from please check these regulators out to I need a new hose to fit my new low pressure BCD inflator. One of the first things out of Dawns mouth was....you know those regulators are notorious for malfunctioning Ill likely need to send it back to the manufacturer to get it serviced (Sherwood SR-1 regulator). Wow...thanks for making me feel like the gear I bought is junk. Yes Im aware of the malfunctions which happen primarily in cold water
Total reviews rating 4.5
23 Reviews for DiversSea 2023:
Review №1
2022-07-13I unfortunately had a terrible experience with Divers@Sea. I found them in April 2022 as I started the process of SCUBA certification for an upcoming dive trip to Belize in July 2022. Initially Bert was very helpful in explaining the process and getting me started, assuring me they would do everything possible to get me certified in time for my trip. In June, I visited the shop again prior to my Confined Water training weekend to complete necessary forms and knowledge review. I brought with me gear (BCD, regulator, mask/fins/snorkel) that my grandfather (a master diver who lives in SC) graciously purchased for me as a surprise birthday gift. Once Dawn realized I already had my own gear and she would not be getting a sale from me, the encounter went downhill immediately and was quite frankly the worst customer service experience Ive ever had - she had a disgusted look on her face, was rude and refused to engage altogether from that point on. I was then told I would not be able to use my own BCD/reg for the training and would have to rent theirs, which after working with a new dive shop I now know is completely ridiculous and unreasonable. Nevertheless, I completed the confined water training with them as scheduled the following weekend and had a spot already reserved for their Open water training trip to Dive Land Park a few weekends later. After no follow up regarding the Dive Land trip I reached back out and was given the runaround before ultimately being told there would in fact be no trip that weekend or any weekend prior to my Belize trip due to lack of interest from current students. I requested PADI referral forms and wanted no further business with this shop.I was lucky to find Peachtree Dive Center (see my 5 star review on their page) who were amazing and accommodating in every way. They got me in last minute for their Open Water trip to Dive Land Park the original weekend I was planning to go with Divers@Sea. To my surprise, when I got to Dive Land I was shocked to find Bert there with a group of Divers@Sea students after being told they wouldnt be making a trip that weekend. It is clear from my own experience (and others after reading past reviews) that Bert & Dawns top priority is making money from equipment sales and they have little to no investment in training aspiring SCUBA divers. If you are looking for anything in a dive shop other than a place to buy gear, I HIGHLY recommend looking elsewhere.
Review №2
2021-05-22This place has a huge collection of all your diving needs. Dawn and Bert are awesome and very knowledgeable about anything related to scuba diving. Training sessions are organized, instructional, and fun. We got our PADI certified here.
Review №3
2019-02-25Great group. Going on trips and getting training by Bert and Dawn feels more like being taught by friends that have your safety as the highest priority, while not sacrificing any of the fun that comes with diving.
Review №4
2018-04-23I dont write reviews unless I am overly impressed with the service I receive somewhere, and I think Divers @ Sea deserves such recognition. Bert and Dawn are very friendly and knowledgeable. The gear in the store is current and not dated inventory and they really help you get the best bang for your buck.I also did the PADI confined water dives and had a great experience. I learned tons and had a fun time in the process. I will definitely buy future SCUBA gear here and plan on doing trips with them in the future.
Review №5
2019-06-17These are absolutely first class people. They care about what they do and it shows. They are professional, yet very down to earth. Their preparedness is excellent. Our youngest is a quadriplegic that was certified before his accident and wanted to be certified again. Burt took the time to train him and got him HSA certified this past weekend. I highly recommend this shop for all your needs and for any certifications that they offer.
Review №6
2017-11-13Good shop, very knowledgeable staff and trainers. Pretty good selection. My GF got her OW cert and did final dives in Thailand. She was well prepared. Her training was more thorough than any training I have ever had (my training was done at other certified shops in Mexico, Jamaica and Jupiter Florida).We purchased her regulator there a while back. They added hoses for cold water dives at no extra cost (for diving in Iceland).Not one of the huge warehouse shops you see in Florida, but so what! Too many choices is not necessarily a good thing.
Review №7
2016-12-09We grandparents, in our 70s, are taking our oldest grandchild, age 11, on her first big adventure trip. She chose snorkeling in Belize. In less than an hour, Dawn got us fitted out with everything we needed. She gave us clear instructions on how to use each item, plus good tips for enjoying our trip. She really cares. Top notch experience!
Review №8
2020-07-27Divers@Sea (Bert) conducted our PADI course as well as outfitting our family for our newest passion of diving. The experience was over the top with professionalism, detailed instruction, and friendly service. I would recommend Bert and Divers@Sea to anyone and everyone who is interested in pursuing diving.
Review №9
2015-08-22Bert and Dawn are the best! My wife and I got our open water certification through them, and they were patient and very experienced. We have continued on with Diving and use them as a resource for our trips and equipment. I encourage people to seek them out, as they are great and deserve the business.
Review №10
2019-06-14The owner went out of his way to help my son get recertified,after his accident. I will never be able to put into words the time he spent with my son to make sure he was ready to dive in open water.My son is a Quadriplegic and it took a lot of time to get him there. The shop is nice,clean and very reasonably priced.