DriveTime Used Cars in Augusta
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Augusta, Columbia County, Georgia, US
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Site: https://www.drivetime.com/?reg=a...
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:10AM–8PM
- Saturday:9AM–6PM
- Sunday:Closed
DriveTime Used Cars in other cities:
I am a customer service fanatic. That means it’s a must to treat me like I treat you. Joe Brown was an exceptional salesperson. He made me smile and took care of my needs for my vehicle. I’m in a tough spot right now financially and they made it very easy for me to drive off in a vehicle of my choice. If you are in need of a vehicle… Come see Joe Brown and the DRIVETIME CREW!!!Satisfied Customer: CHIMECO BILES
Sean Hartfield was sooo helpful during my car buying process. He was very nice, knowledgeable, professional and straightforward. He gave me my options and worked with me to find the best option! I truly enjoyed my car buying experience with Drive time everyone had a great personality. I will be sure to send all my friends and family to Sean for their car buying needs!
Antonio was great! From the first moment we walked in he greeted us and not only assisted us in finding the car, but led the way with his knowledge, honesty, and personality! Would 1000% work with and trust Antonio with any of my or my growing familys future car buying needs!
Purchased a car for my wife and the whole experience was awesome! From the moment I walked in the door until the final paperwork was signed, I was pleased. Loywanda Fields did everything she could to make sure I was able to get the car I wanted with payments I could afford.
Drove up to Augusta from far far away to get this BMW I thought was a great deal, dealt with a salesman who was literally not interested in getting a car off the lot. Ended up going to another dealership the next day and getting the BMW there! They claimed I was approved for a loan but no hard inquiry ever appeared on my credit report! This place is literally full of ish!
Man, I came in on a Saturday evening about an hour before they closed and was assisted by Antonio Alvarez. Nothing but amazing, he go ot me approved in just a few minutes, showed me my options, and by Wednesday I brought in a down payment and drove away just as quick as I came in! 5/5 for amazing service and a painless process. Make sure you go ask for Antonio Alvarez at the Evans Drive Time location, and you will not be disappointed!!!! Thanks again man.
Im giving drivetime a 5 star rating. When you go there ask for Sean Hartfield. He took his time explaining every detail very comical and found a very nice SUV that matched me and my fiance budget. He also took the time to make sure any issues with the vehicle was fixed before we purchased. The staff is very friendly and well organized. I strongly recommend anybody looking for a good quality used car to head to drivetime!
Antonio Alvarez was extremely helpful in helping me find the perfect fitting vehicle for my family and I. I walked in adamant about what I wanted and he was completely honest from the start and ensured that I was able to explore all options before purchasing and I walked out with something even better than originally requested
Bought a car from DriveTime in Augusta, GA. Less than 6 months later we needed to have a motor put in it. That in itself was a hassle with their warranty department SilverRock. Well now the car needs a another motor and a Turbo. We have 6000 miles left on the warranty and we’re advised by SilverRock to use the same dealership that put in the last motor. Which was Fairway Ford in Evans in GA. After contacting Fairway Ford, we were told that they still haven’t been paid for the last motor they put in our car. No one locally wants to do their warranty work. We are stuck with a car that we can’t get fixed. Absolute worst experience buying a car.
Jose Melendez helped me finance my second car with drive time at the Havana location this week. He was super helpful and honest. Jose was able to answer all my questions and get me into a car fast! He made sure I understood all my options throughout the entire process, which I really appreciated. And he made sure I was getting into a car that was the best fit for me financially and aesthetically. I upgraded with Drive Time again because of their excellent customer service and quality vehicles. I am so happy with my purchase!! Thank you again!
Unlike other car dealerships, reserving a car doesnt mean any thing here. I got a ride 2 and a half hours only to find the car I thought I had reserved had been sold the day before. I had done research and finally found a good reliable car that fit me and my price range and this was the closest one to me so I thought itd be worth the drive but it clearly wasnt because I left empty handed. Had things been run differently here they wouldve sold two cars now theyve only sold one. I wont do business with any drivetime nor will I recommend them to anyone and will if anything deter people from here.
I needed a car really bad to get my son to the doctor appointment the following day because my van had put me down going to another of his appointments the same morning. My credit wasn’t really good, so I went online and did an application and was approved!! If I’d known then what I knew after I got the car I would have canceled all of my son’s appointments for the year until I got my credit together!!!! I had to put a very large payment down and on top of that I was what you call under water? When I got my credit together I went to a bank and I was told the only way to get it right was to get refinanced but I had to pay the difference because I was over charged for what the van was worth, so I continued to pay the $589 monthly. The only good thing that came out of this, was that I had an accident and it was totaled lost and I had gap insurance!! Now the vehicle that I have was financed through my bank at 4% and I got what I wanted from a car lot that I wanted it from!!!
Place was ridiculous just left me standing in lobby and had me waiting for no apparent reason three people in there no customers. Then finally walked over to me and handed me application never asked what brought me in how did I hear about them never spoke about cars just got my info and said 2,000 down. Lmao really well went right down road handed another place 800 and drove off in a new car two hours later. Dont recommend this place at all
We had a wonderful experience at Drive time. D.L. was very nice and helpful. And had us laughing the whole time. He made sure we was getting the car we wanted and that everything was working properly before we purchased it. And he worked hard to make sure all paper work was done correctly and get us out the door into our new car as quick as possible. Thanks so much! You were awesome!
Their professionalism and eagerness to help you with purchasing a car is less than impressive and almost non existent. No one even introduced themselves to me before having forms filled out. Sat there for an hour before they even knew I had a trade in. Biggest waste of time and the worst experience I’ve ever had at a car dealership.
After some online research and stops at a few bigger dealerships that couldn’t meet our requests, I took my son to DriveTime. We were immediately impressed with the professionalism, courtesy, and transparency of everyone we interacted with. It was one of the easiest, stress-free car buying experiences I’ve had. The GM, Hinton, was extremely helpful and friendly. Our salesperson, Audrey, assisted us in finding the right car at the right price. She was very knowledgeable and proficient at her job. Everyone there seemed sincere and accommodating. I highly recommend DriveTime and will definitely return the next time someone in our family needs a vehicle.
Upon arrival I was greeted immediately by Mr. Hammond one of the many sales advisors. He and the remainder of the DriveTime staff made me feel extremely welcome and comfortable. Mr. Hammond was very polite and professional with a good sense of humor. He listened to all my questions promptly answering and able to advise me in the right direction. He worked diligently to get me d vehicle I was searching for. I would recommend him to anyone visiting this location. I would like to thank Mr. Hammond and staff for the outstanding experience.
Audrey was amazing! She helped me out a lot and got me in the perfect car just for me. She deserves 10 stars! Thanks Audrey for being so efficient and considered of me and my budget. She listened to what I wanted and delivered exactly that! I will definitely recommend you to my family and friends
DL was very attentive and more than accommodating throughout the entire process. I could have gone elsewhere to purchase a vehicle but his charisma and detail to customer service was impeccable Which made the purchase easy and enjoyable. I will definitely refer him to others and would buy from him and DriveTime again. 5 stars!
I had a great experience at Drive time. Audrey Averitte was very helpful. She applied no pressure to me at all. She asked what I liked and how much I wanted to spend. She walked me through the process stress free. She was very friendly and polite. Id recommend her any day.
Had a great experience with DriveTime. Very professional in the whole experience and made it very welcoming to do business with their company. Audrey has been a wonderful sales agent and has done much to help my first purchase to be memorable and appreciated. Ill definitely recommend them to others! Thank you!
I had a great experience with Drive Time and my Sales Representative(Audrey) was awesome, She went Above and Beyond to ensure that my experience was a one to remember from the lot to the road. She even came to pick me up from my home on the other side of town in the same vehicle I decided to purchase,because I had no other way to get there. They made feel welcome and comfortable my entire visit.
DL definitely made the car buying experience a breeze. He was welcoming and made us feel comfortable with the whole process. An honest salesman who put customer satisfaction first. Rashad was also awesome in assisting with finalizing the sale and ensuring we understood all of the paperwork. Would highly recommend this car dealership!!
My experience was awesome. Reggie made me feel comfortable about the car buying process. He made me feel at ease with any concerns I had, and he was not pushy (like most car salesmen).I have heard bad reviews about DriveTime, but my experience was great and I highly recommend them.
My husband and I had the pleasure of working with DL, he was simply amazing. I literally had to ask why are yall so nice!. Very honest and up front. They work with you anyway they can. If I ever had to buy another used car, I would come back here! I highly recommend buying a used car from drive time!
Absolutely amazing experience! My credit sucks and I’m trying to build it up and this place was great and super nice and helpful. They don’t make commission so it’s more about what you want and not what the salesman can make more money on selling to you. DL is an awesome guy worked us a great deal on an amazing car! So thankful we went.
Mr Donald HowardProvided me with all the detailed information I needed. The professionalism Donald shows is very refreshing. The drive time staff made me feel like family not a customer if you need a car visit drive time for a quick and honest car purchase Visit Donald and the drive time staff today. Super job Donald👍
We had an appointment and when we got there DL was waiting to take such great care of us. We knew what kind of car I wanted and he did everything in his power to make sure I left yesterday in the car I wanted. And he did just that. Yes it took awhile because of some issues but we were very patient with him and he was patient with us. And DL is a very laid paid individual and he makes the time you are there enjoyable.
Excellent customer service. Ive worked with DL Howard and they are very good at getting you the info you need for getting a car. they are very patient and detailed in making sure everything is correct and that youre comfortable with your decisions. I recommend anyone looking for a good car without any issues.
Came here for my first car purchase! My car got stolen last night, and Audrey helped me with every aspect of the purchase of my first self bought car. She was beyond patient with me as I had no clue what I was doing. She walked me through every step and thoroughly explained everything and made sure to do everything she could to make sure I could leave with a great car❤️ Even better than my previous car.
Today I purchased my very first car from a dealer ship and I will say my sales representative Mr. Donald Howard made that experience very easy and very pleasant. He showed that he was interested in helping me find the perfect car for me and my family safety and family size. I am very happy with the service given to me today by Mr. Howard and very happy with my purchase.
We went to the dealership looking for our family a new suv. Everyone was warm and very friendly from the moment we walked in. Kalib our salesman was so wonderful through the entire process start to finish. He listened to everything we needed for our familys new vehicle. Very funny guy! My husband and I are so happy with our new purchase we will be back. The entire staff at drivetime I must say are very welcoming! I highly recommend if your looking for a new vehicle please check these guys out. Thank you again.Melissa&Eric B.
What an awesome experience and dynamic demonstration of exceptional customer service. Getting into a vehicle seemed easy until life took a few turns. Audrey Averitte was very patient and in constant contact with me through the process. Very responsive and answer every question I had. Warm personality and really caring spirit. Keep her around. Im sure she will continue to deliver on the promise that DriveTime has set as a company. Thank you for your DYNAMIC service Audrey-DriveTime Augusta, GA
Friendly service from all parties involved. DL was my sales person and he was very good in responding to all questions and addressed all concerns with honesty and provided detail and feedback. Rashawn was friendly and helpful with the financial understanding and transactions.
DL was amazing with our car buying experience. He is very personable and responsive to your needs and wants. I would recommend him and the entire team to anyone. Thanks also to Julious the Sales Manager for a great experience. We will be buying from them again in the future. Super group of people!!!!
We had a awesome experience today. Audrey was great she got my fiancé in the car he wanted. DL came over to check on us several times while we waited. He is great also. Janae works in management she was very friendly and helpful as well. Go see these guys. They have a great selection of cars and great customer service!!
The staff are very helpful and friendly, we had the pleasure of working with Ashley. She is very professional. We were able to get a newer car that we both liked. It was time consuming but when you are buying a new car it has to be. I would recommend this company to others.
I just had the best experience at Drive time. I had the best 2 car salesman that went over and beyond for me. DL & Kalib are the best!!!!!I want to thank you guys for everything. From the beginning looking for a car and until the end with a great car. BEST SERVICES EVER!!!!!!!
Total reviews rating 4.8
199 Reviews for DriveTime Used Cars 2023:
Review №1
2022-03-02Absolutely FLAWLESS customer service from start to finish. Antonio was personable, knowledgeable and very easy to work with. The deal was very transparent and exactly what we expected. Definitely 11 out of 10 experience.
Review №2
2022-05-17I must say me and my husbands experience at drive time was amazing! When we walked in we were greeted and ask if we wanted water or coffee while we waited. Antonio Alvarez was amazing, he was very knowledgeable and he didnt have any type of attitude when I asked questions, from the time we walked in on Friday and came back on Tuesday to purchase our vehicle he was very very pleasant to work with if I could give him 10 stars and a chefs kiss I would! And I can not forget about Loywanda Fields she was amazing as well, thank you so much!!!!
Review №3
2022-06-24This had to be one of the most awesome and smoothest car buying experiences. From the door Joseph made me laugh and feel comfortable. No pressure just suggestions and I couldn’t be happier with what I got today. Thanks so much Joseph for all the help and advice as well. If you can have anyone sell you a car Joseph Brown would be who to go to.
Review №4
2022-03-15The customer service was great. I walked in looking to get the exact car I wanted and Antonio Alvarez was a big help. Very kind and very informative. If you’re looking to get a car this is definitely the place. Great prices & great cars. You’ll definitely be rolling off the lot in something!!
Review №5
2022-07-18Joe Brown was excellent! I was a bit picky but he hadpatience with me and never broke professionalism. Madesure I understood everything throughout the process andoverall a wonderful employee! I do plan on recommendingDriveTime to friends and family because of him.
Review №6
2022-05-03Antonio Alvarez was wonderful! From the moment my mother and I walked into the place of business, we were greeted in a wonderful way. He got us in and out, helped us through the paperwork, etc.We drove off the lot with our new nice SUV. Go to drive time, you won’t be disappointed!!!
Review №7
2022-03-30Sean was a very helpful agent. I enjoyed everything from start to finish. He kept me relaxed and informed about every thing involved from pricing to explaining what I didnt understand. He was very patient with me. Thanks for my blessing Sean. Happy customer
Review №8
2022-04-01Loywanda Fields is amazing and the sweetest person. Her expert knowledge on the car buying process is very impressive. I was in and out in no time. Drive Time in Augusta , GA is great. Everyone is so nice. Thank you so much !!!
Review №9
2022-06-09Joe was excellent!! He understood the assignment and and had helped me into a car, that I actually like/want!! Kudos to MrBrown for the excellent service. I will be sending more customers to you guys.
Review №10
2022-05-30Great service and patience! My 20 year old son was purchasing his first car and the process was simple and smooth!