In-store shopping
Yes
DriveTime Used Cars in Duluth
Categories
Location on the map
Duluth, Gwinnett County, Georgia, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Buys used goods
Yes
Phone: +1 770-689-1470
Site: https://www.drivetime.com/?reg=a...
Site: https://www.drivetime.com/?reg=a...
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:10AM–8PM
- Saturday:9AM–6PM
- Sunday:Closed
DriveTime Used Cars in other cities:
Comments (199)
Jonas was hands down the best dealer !! He made sure I left happy . I’m 20 years old with 2 babies a jacked credit score & a repo but I was still able to ride off in a new car , Thanks to Jonas . Highly recommend! All the staff at this location is great . Great team !!!!
Keisha was great to work with. She suggested a vehicle that fit my budget and family needs.DriveTime on the other hand.. They should be clear on what you’re qualifying for when they provide the down payment amount. Apparently it is based off the lowest priced vehicle on the lot (i.e Chevy sonic priced at $10k) So more than likely be expecting to pay more.
Dajah helped me with purchasing my first car. She was very kind and made it a smooth process. My only complaint is she was on her phone texting using the microphone and was talking about going to a party and was also on Snapchat. I thought it was a little unprofessional but otherwise I had a good experience and am happy with my purchase!
I went in debt $40k and they gave me a vehicle with 3 different brands of tires. They made me wait a day to pick my car because they said they were putting a “NEW BATTERY” in it. Battery and tires had to be replaced in the first 30 days. $1200 and now the ac fan is broke which will be another $800. Horrible business ethics. Once they get their money they don’t care. Worse decision I have ever made believing a corporation would possess proper business ethics.
Lakiesha was the best!!! She was very professional and incredibly accommodating she helped me get into a great car and even made sure all the features and gadgets were working before she let me drive away. I highly highly recommend doing business with Lakiesha and drive time. So happy!!!
Rajah was very thorough and informative. Went out of her way to help me find a vehicle with my wishlist wants and helped me figure my financing. 10/10 customer service would recommend.
Dajah was amazing from the moment I walked through their doors. She was very attentive to what Vehicle I was interested in & even though the one I wanted didn’t make the cut, we found one suited best for me & I’m beyond happy. Definitely glad I decided to take my business to DriveTime & even happier they have people like Dajah taking care of us!!!
The customer experience guide, Lekiesha Gonzalez, was awesome. She had us in and out! She was pleasant, knowledgeable, and showered exceptional customer service. I highly recommend checking her out. Loving the 300!
Loved working with Rohan. I have been turned down by so many dealerships, but he finally made it possible for my family and I to have the vehicle we needed. Most definetely would recommend. I will be coming back in the future.
Dajah was really helpful on everything. I was able to drive off the lot with a car in no time. She made sure she explained everything and I had a good car. Most people will try to just get you in anything. But she really had my back. Thank you Dajah. I would recommend this drive time to anyone and ask for Dajah
Soooo let me tell you how DriveTime just changed my life. I’ve been going back and forth about getting a car because of all the loop holes dealerships are requiring you to go through. But not DriveTime. I got approved online, walked in to the nearest location and once they confirmed my approval. I met with Dajah who was very professional and time efficient. She broke everything down for me and made sure I left here feeling satisfied. She even cleaned the vehicle for me 🤗. Thanks Dajah!!! This thus far has been the best car buying experience ever. Thanks DriveTime for changing me and my children life today. ❤️
Jonas was great to work withThe drive time team work well with me and made sure that we were taken care ofMy only complaint was that Jonas was trying to take care of 3 other people at the same time so it seamed to slow down the process
Sales representative shows no interest in making a sale. He literally started the conversation by saying that he would more than likely be making me angry with the conversation. I proceeded to obtain more information. Everytime that I provided him with documents that he requested, he informed me that it wasnt good enough. Worst customer service ever!! And im convinced that they do not know what they are doing.
I went to drivetime on 3525 satellite Blvd today and it was the best decision Ive ever made. I dont even write reviews but lakieshas professionalism and courtesy went above and beyond my highest expectations she got me into the car of my dreams and I couldnt believe it. If you need a car go to lakiesha at drivetime.
It was a different sales process than Ive ever seen. Simpler. Only complaints is having to only choose one vehicle to test drive. The main annoyance is the generic wheels/hubcaps that they have on all the vehicles. I expressed to the yard guy that on all the vehicles I saw, the hubcaps were not on properly. I was correct because two of mine fell off the same day so my car looks tacky. I called the dealership and the guy said they wouldnt do anything about it amd to call the 30-day warranty people. Could have been a simple fix. The service required light also came on within hours of buying the vehicle. Since it only had a valet key and I already ordered a keyfob, I will have to keep the vehicle rather than returning it within my 5-day period...then again, what an inconvenience and hassle that would have been! According to VW dealer, the key wasnt a real VW key and was a generic key that was bought and programmed by a locksmith. How do you not have at least ONE key that came with the vehicle?? I had to spend almost $1,000 within the first week on repairs! They only give you a few weeks as opposed to a month or two before your first payment is due and in spite of providing all of my financial documents, they (fraudently) hiked up my income yet the chick was rude when I reported this. I could have the whole deal overturned.
Second time around with Drivetime. Both experiences have been wonderful! Would recommend to ANYONE but especially those trying to build credit!
Dajah and Lakiesha were great to me....one made sure I was happy with my choice the other got me out the door fast....and they cute!!!! Great experience
Love the great customer service Dontia gave on my car buying experience . Although becareful they are selling lemons from auctions . Bought a car and only had for 3 days and engine light came and I told them before when I test drove the malbiu that it seem to be transmission and tires . Manger claim was fine . Wrong it had 3 tires the same size accept one and one smaller and to mention I returned car and have nt gotten my money refunded yet and was told it would take 7 to 10 business days . When it didnt take 7 to 10 to get money 🤬📿
My customer service guide was Dajah and she was awesome. Great customer service skill, good conversation and very helpful with knowledge about the car. Very professional.
Lekiesha was very professional and diligently searched for a fantastic vehicle that fit perfectly within my desired budget.
Lakeisha Gonzalez was really great she was calm/ very Zen it was really busy but she didnt make us wait she jumped right in to help us. Sometimes all employees want is to be acknowledge for how hard or how passionate they are when it comes to giving excellent customer service. This young lady needs to be acknowledged thank you Lakeisha we appreciate your patience and support with our family..
This location was efficient and knew what they were doing. I would be happy to refer friends and family to this location for the purchase of their new car.
LeKiesha was such a pleasure to work with! She made my buying experience very simplistic. She is the best!
Dontia Gregg was outstanding sales associate. She was extremely knowledgeable and patient. She answered all of my questions and asked me several times did I have any questions. It was a pleasant experience and I will tell my friends about it. She deserves 10 gold stars. Thank you for making my day Dontia with my new car purchase.
Rohan was very detailed oriented kind and interactive when explaining the application process.Dontia was informative with the buying process. Even though not feeling well, she was still dedicated in doing her job and being informative.The Duluth Drive Time team are amazing.
Super awesome, I was helped by Kesha and I’d say work with her! She’s awesome.
This is my first time ever purchasing a vehicle from DriveTime. The gentleman that assisted my family and I name is Jonas. He was very professional and patient.
My experience at Drive Time in Duluth ga was the bomb. I was in and out I had Dontia help me through the whole process. I loved how she explained everything and how patient she was. I recommend everyone to go see her.
After a tumultuous week of unexpected challenges I stumbled into this location hoping for a silver lining. Instead I received the Golden Glove treatment in personalized Customer Service by Ms. Dajah Smith, Jonas and Ms. Tameka. Ms. Dajah went above and beyond my expectation with her patient and knowledgeable assistance. I was extremely particular with my preferences and she along with her teammates were more than accommodating. When making such an important decision as this one is already nerve wrecking and they really help ease my anxieties. I rate them all 5+ .
Stopped by on Saturday as I was passing by and was assisted by Rohan, who was very professional and informative. Went to my appointment on Monday and was assisted by Zac, the General Manager, who blew me out of the water with his courtesy, warmth, product knowledge and professionalism. Even suggesting options that I hadn’t even considered. Lo abs behold, thanks to his informative presentation, my purchase was one of those options.Deja completed the process and was extremely well-mannered, professional and helpful.I couldn’t have asked for a better team!Thank you for making this possible drive time.❤️
Lekeisha at Drive Time was phenomenal!!! She was very knowledgeable and thorough, being proactive to anticipate what I would need to make my car buying experience seamless and easy!!!! I highly recommend!
Dajah was awesome! Super helpful and patient. The rest of the staff were all friendly and helpful as well. I’m very happy with my new car. Thanks guys!
Mr. Jonas was very polite he welcomed me and answered all my questions even the crazy ones I would definitely refer my family and friends here the process was quicker than most dealerships overall I had a great experience here🙂
Zac Garcia in (Duluth, Ga) made my entire experience run so smoothly that it actually scared me! Throw out everything you know about used car salesman!He kept his word from the very beginning.Thank you Zac and the people at DriveTime!
This is my second car with Drive Time. The approval process was even easier than it was the first time and the people I worked with at both locations were AMAZING!! Adrian in Conyers and Dajah in Gwinett went above and beyond to make my experience phenomenal and to get me into a vehicle that I wanted. They did that and I LOVE MY NEW CAR!! Thank you Drive Time for another STELLAR EXPERIENCE!!!!!
Lekiesha G. Was absolutely a treat to work with, she got me into a Van for my business in no time! Professional and easy to work with! Thank you!
I worked with both Jonas Barnett and Dontia Greggs. They were both super nice and made this experience a breeze considering the fact that this was only my second time getting a car(and I was kind of nervous). Ask for one of them! Thank you guys.
I had the pleasure of working with Dajah S. She was amazing & made sure I was happy with my purchase! I plan to come back & buy another car from her in a week!!
Mrs.Smith provided me with quick and fast service. She assisted me thru a wonderful experience and her customer service skills was over the top.
Dantia was AMAZING she went above and beyond to get me in the perfect vehicle! She gave me all of the information I was seeking and so much more! Thank you Drive Time!!
WORST EXPERIENCE OF MY ENTIRE LIFE. I WILL NEVER GO THERE EVER AGAIN OR REFER ANYONE TO GO THERE. WE SAT INSIDE OF THE DEALERSHIP FOR 6 HOURS, ROHAN APPROVED US AND GAVE US NUMBERS, AND THEN ONCE WE WERE APPROVED HE CAME BACK AND SAID SOMETHING ABOUT THE BANK ACCOUNT BEING NEGATIVE. HE SHOULD HAVE SAW THAT BEFORE HE WORKED UP THE NUMBERS AND EVEN APPROVED US FOR THE CAR. ALL IN ALL IT WAS A HORRIBLE EXPERIENCE, AND WE STILL HAVE NO VEHICLE.He also said that he was sending my documents over the bank and we never even sent documents to him to have him sent to the bank. So how could he say he was sending something he never received from us?We had to ask Rohan for a seat....we were made to stand at the counter almost the entire process.He also came to us with numbers .let us test drive a car...and then came back saying something different.HORRIBLE EXPERIENCE!!!!
The employees here as so helpful! Rohan helped me find the right car and everything I was looking for! 100% recommend for anyone looking for a car.
Dontia Gregg was very professional and help me get the car I wanted. The process went smoothly. I couldnt be any happier!
Second car purchased from them. Got if the Gwinnett location. Had the exact car I wanted. Lekiesha was very nice and me out pretty quickly.
When I came into the dealership I was shown good customer service. My agent was patient with me and gave me the best of the best and I would consider and recommend people to visit this branch. Thank u Ms. Dontia for everything 💯💯
Jonas was very and awesome at helping me close out on my truck!! I would definitely recommend him when you walk through the door
It was a very good experience here our sales person Dajah smith was awesome she was very clear and identified everything that we needed and just want to thank her for our help and it was a great experience here!!
She was great , had my girlfriend in and out and honestly it took my gf almost 2 weeks to get a car and ms. Keisha did just that … SOOO YOUR FUCCKING AWESOME !! Thank you
Jason Pearson the GM was amazing. Very professional, honest and fun person to work with. He made my experience easy and very stress free! The entire staff work as a team. Wait time wasn’t bad for the entire process. I would recommend everyone to DriveTime in Duluth, Ga.
Zac Garcia was great and very professional with us on buying a suv. We would recommend going to Drivetime.
Jonas B.was very patient,professional and easy going.Very thankful and appreciative of his services.Definitely refer my family and friends to come up and check Jonas B.out.👍🏽👍🏽👍🏽
Dajah smith was my rep. She searched all over for the vehicle I wanted and made the process smooth. Would highly recommend
This is the best place that I have bought a car from they are fast and go extra mile to help you find what you are looking for I had a really good experience at drive time !
The salesperson was very knowledgeable and helpful. Time was very consuming and I will refer family and friends to Keisha. Thanks
All the staff members were very helpful with my arrival and I was approved for a low down payment I wanted to think Dajah and the staffing crew for the hassle I’ve put them through
My Sales person was very thorough and made the whole process very comfortable
So my girlfriend and I just had the most pleasing experience ever in this particular dealership. Shae, John and Mohamed were the most helpful and supportive in this very important decision. They helped us pick an affordable low mileage vehicle that is stylish and loaded 🤩. Not only did they fill the car as expected, Shae even took us to drop the rental off and everything. Definitely loved the whole experience and it took no time, customer for life!! 😎😎👍 Cant forget the fresh popcorn like cmon its too much 😎😎
Best car buying experience in my life. No pressure just worked WITH me through entire process. Could be happier.
This drive time has some of the best service Ive ever had!!!! Quick easy accurate very professional. Lovely cars lovely service highly recommended!!!!!!
Donita Gregg was amazing, she made the whole process for me so easy, she answered every question I had. And took her time with me. I love that she made sure I was happy. I am completely satisfied with my Purchase. Thank you Donita 😘
HIGHLY RECOMMENDED!!! I absolutely had THE BEST EXPERIENCE in purchasing my vehicle from DriveTime in DULUTH,GA. Jason P. and Dontia G. should be awarded Employees of the Year for the joy and education they put out in what they do. These guys walked me through everything as diligently and expertly as possible. The process was done effortlessly and flawlessly. This store carries outstanding genuine professional energy! The vibe is like no other and definitely recommended to anyone and everyone. Thank you guys again!!!
Jonas was helpful and friendly he gave me all the information i needed to know about the car I got.. I would recommend Jonas to everybody!!! Thank you Jonas
The experience was great! Dontia is very friendly and personable and so is her manager! Thank you for making this experience smooth and easy! Give these people a raise!
She was wonderful in very patient with me she also has a good attitude very professional if I could I will give her a 20 star she also help me with driving out of here with a car today
Daja was amazing from beginning of the process until I signed the contract. Very informative and professional. It was a smooth process.
Lekiesha Was great! I feel like she didn’t treat me like I was just a sale. She was helpful, informative and patient. Thank you Keisha and drivetime for putting me into a great vehicle!
Kiesha is an amazing agent she’s a real expert thank y’all so much .
I had the best sales rep Dontia had me in and out in no time. She was very knowledgeable and helped me find the vehicle to fit my budget. I will recommend drive time to friends and family!!!
Dajah Smith was a pleasant associate. Very polite and was a good at answering the questions I had.
She was very nice a cool person and we have the same name thanks kiesha
Excellent Service…Dajah was very helpful and Professional..Best Car Salesman.
I purchased a car for my daughter who will be in college this fall. I needed reliable transportation for her. I had a smooth and seamless transaction. I had a couple of concerns about the car that I was purchasing prior to the purchase. My concerns were addressed by Zac and he went above and beyond my expectations. I had the pleasure of working with Dajah and Jason who completed my transaction. They were friendly and addressed my questions with no problem. The purchase took about an hour.
Dajah was super attentive and patient with our hyper kid. 10/10 would recommend!
Amazing ! Helped me find the car that was for me and the One that i felt more comfortable with . Highly recommend!!
Dajah was wonderful and super helpful from start to finish! I highly recommend her and this dealership.
Dontia is the best sales rep. I have ever deal with buying a car, she cleared all my doubts, worked everything with us so we wouldnt leave empty handed and thankfully we didnt. We were able to purchase the car we were looking for and had a very smooth weekend. If all representatives were like that would be amazing. Thank you again for that, keep it up and youll get so far...《^-^》....
Dajah smith attended to anything that we needed and made everything a breeze buying a car. Thanks Dajah
Had a great experience. Was finished in about an hour. Lekiesha was amazing.
Jonas was a great help. Fast and friendly. Highly recommend this salesperson and location.
Had a great experience today thanks too Dajah Smith. She helped me in my family out .
I had a very good experience with Miss Smith she was pleasant and very helpful. It was nice doing business with someone who is patient and tries to get you what you want.
Dontia is the one who helped me find an amazing car. She was so helpful and so sweet she made the whole process smooth and easy. She went over every little detail with me and unlike most salesmen she was the most honest and upfront. I would 100% recommend Drive time and make sure you ask for her and you will have no worries and leave very happy:) thank you so much Dontia
I bought a car for them less than a month ago and the brakes started squeaking and they refuse to repair them.
Daniel was awesome from day one! Customer service is the very first thing that I critique when I visit any business establishment and his was impeccable. He was attentive to my needs and very sensitive to my concerns. He understood what I wanted and help me find the right car for me. I love it! I am one happy and satisfied customer. Keep up the awesome work Daniel! Im so happy to have had you as my sales representative! Job well done!
2nd time buying from drive time! 10/10 experience and daja took very good care of us!Karmar Jones made my experience very enjoyable! He went out of his way to make sure I got everything I wanted and needed! Go to the drive time in Duluth and see him if you want the best experience!
Dajah was absolutely AWESOME !!!She was very help and made the process quick and easy ... So glad I went with DriveTime.
Had a great time here today! Keisha was a great salesperson and delivered us exceptional service. She asked for our budget and gave us great recommendations for car insurance. I appreciate those who do not feel the need to offer cars out of budget, in turn making the process very daunting. Overall great service and the process was simple!
I found this dealership online through various car sites. They appear to be similar to a Carmax with multiple locations. Their pictures showed decent cars at okay prices (considering the wacky price cycle currently happening). I called and spoke with a representative at the Duluth, Gwinnett site about a 2015 Toyota Corolla and asked if the pictures truly represented the car on their lot. The representative assured me it did, so I made an appointment to see and maybe drive the vehicle. Drivetime provides an Autocheck report, but I also purchased a Carfax, which showed an additional accident report that the Auto check report was missing. Reports in hand I arrived at the site and let a representative know of my appointment to see the car. A person drove the car around and opened up every door, trunk, and hood. The vehicle could have used a wash; even the representative commented about the dirt. The car appeared fine from a distance, and I approached the front, keeping in mind the Carfax impact references. In two minutes, I noticed the front grill was only fastened at one attachment point. The center attachment was not secured because part of the old grill was remaining, and the third attach point could not be fastened because the molded standoff bracket had snapped off and was missing. A new headlight assembly would need to be installed to provide a standoff bracket to fix the issue. As I moved to the left front of the vehicle where the fender and wrap-around bumper cover panels meet, the fastening clips were broken. This resulted in the panels protruding away from the connection point instead of being flush to each other. Additionally, a bolt head screw (not factory) was used to secure the fender to the wheel well. The last item was an area the Carfax had noted on top of the roof where there was a gouge that started showing signs of corrosion (rust). I let the staff know of my findings in less than 5 minutes, and they were surprised after I showed them, especially the grill. These were not hidden issues, and the car was not fit to be sold was just a big red flag and gave an impression of all Drivetime dealerships. I left from there and went to a Marietta dealership called American Dealer, see my review, and found the same year and make of car with half the mileage and more options than the vehicle from Drivetime. My recommendation, pictures lie, see the car for yourself, and if you can (it can be pricey), get both car reports. One more thing, pay close attention to the pictures Drivetime posts. We noticed on one car that there were differences in the interior for the same car when looking at two different angles of presumably the same car. Maybe an upload error or may be stock photos of a similar car in better shape. Buyer beware.
The whole process was very smooth took my son in to get his first car dontia was very helpful we had to come back on Monday due to insurance issues and even on that day kiesha was also very helpful we were in and out in no time thanks ladies for everything
Let me tell y’all something! DriveTime got me into 2018 Ford Fusion. As a disabled veteran I just wanted to buss out some moves! After years of searching and applying I finally got a nice car through DriveTime! Y’all better bring Money Bagg Joe stimulus in here and get a car!!!!! Highly recommended! The manager Jason was very welcoming and got me in and out in two hours!!!!Thank youuuuuu
As far as the experience go it was quick and easy and the payments were what I expected.
Dajah was my Angel. And Rohun was so professional and attentive
Amazing experience! Brian W. made this buying experience smooth and fun, we drove several cars of my choice. I didnt feel pressured to buy anything. Jarvis the general manager was also super cool, he listened, heard my concerns, and answered all the tough questions I didnt present to Brian with full smiles. I guess he was kind of impressed with my knowledge of the car buying process and it made it easy to negotiate what I felt was best for me. Mohammed finalized my contract he was also really nice. From beginning to end it felt like family, everyone was helpful and the process was super quick. I would recommend this entire team to anyone. Thanks you all for everything.
Thanks so much guys for staying after and getting me in my vehicle, after a misunderstanding you guys were very accommodating and thorough I really appreciate it!
Thank you so much Lekiesha!! You made my experience very pleasant! I highly recommend Drive Time. Duluth location!!
Dontia was the Best, such a great help & she is so pleasant. So grateful she was the one who took real great care of me
Best experience I’ve ever had at a dealership! When visiting this Drive Time in Gwinnett, ask for Dontia Gregg, she is incredible, knowledgeable, and best customer service sales representative I have ever encountered. Never a moment of silence, she always kept the conversation going whether it was regarding the buying experience or personal conversation. Will most definitely be back when it’s time to upgrade to a newer vehicle!!!
Jonas Barnett III provided service to in purchasing my Vehicle. Im Please with the process of my purchase.
I had been in the process of wanting to purchase a newer vehicle for months now. I went into DriveTime and from the very first moment and all the way to the end, Jason was so wonderful and encouraging! They have an awesome team of people here and are ready to help in any way possible to get you what you are needing. Definitely check them out!! You will not be disappointed.
Helped me out in every way possible. Would refer anyone to go to get their vehicle from here
Service was exceptional. Dajah was very pleasant and helpful. Thank you for everything.
Overall it was an ok experience. I felt like Brandon did a good job with explaining the process and made it easy. However, 5 mins after purchasing the vehicle the plastic piece under the bumper fell off. I took it to pep boys which he suggested to fix it free of charge which was a kind gesture.. only to find out later that night it wasn’t fixed and it’s started to hang again. I just truly feel like it was strictly about a sale. He kept saying if you need anything contact me but I don’t truly feel he meant it because when I did contact him I got the feeling of like “what now?” I also feel like the issues that I’m having with the vehicle were known issues prior to purchase and should’ve been brought to my attention. All in all, the car SEEMS as if it drives really good and to avoid going through the entire process again which it long enough as it is I found someone to fix the body work for under $100, That’s the only reason I kept the vehicle. Would I use DriveTime again? I honestly can’t say, in a few months I’ll let you guys know how the car is holding up.
Very impersonal. The sales manager is cold, demeaning. I drove 5 1/2 hrs to go get the car. They could have at least have washed it. Made it look presentable. Their pre designated test drive route is a joke. Cant go above 30 for more than 30 seconds on their test drive. Pay closer attention to the details before you get trapped.
My experience with DriveTime was awesome! My salesperson was Jay and he’s absolutely awesome! He put up with all of my requests to make sure I found the right car for me! This is my first time ever financing a car and he made the process simple and painless! Definitely a GREAT place!
Fast quick process. Going in knowing I didnt need a large down payment was a breath of fresh air. Decent selection of vehicles, had to travel over an hour to the dealership that had the car I wanted since they dont transfer between dealerships. Price I paid was below kbb where their competitor would have charged $3-$4k over kbb. So overall a great experience. Oh and the no haggle pricing made the visit in and out within an hour.. Zac Garcia was great.
David nice and was very patient with both my husbands, as well as my questions. He took his time to explain everything in detail, and was very understanding that we weren’t exactly sure what kind of vehicle we wanted. His manager was also very helpful and nice. I would and will definitely come back in the future.
Love, love, love my new Chevy Equinox. My fiance and I worked with David. He was extremely helpful and informative. He was also patient and seemed as if he only wanted us to drive off in a vehicle we truly wanted. I would definitely recommend this dealership to anyone! No matter what state your credit is in.
Part 2 of review. Professional and Friendly environment! I would recommend this location John J. took great care of me, he helped pick out vehicles that fit what I asked for that was within my budget. I appreciate his patience, and made sure things were right with the vehicle and it was important that I was happy. The rest of the Staff is also professional and you can tell they care about their customers which is rare to find these days. Im so glad I chose to come here and very pleased with my purchase! So grateful!
All I can say is AWESOME!! The staffwas awesome and friendly. The guy that helped us was Jason P., just know he went above and beyond to assist us with our purchase. He was very professional and yet kept us laughing. Thanks Jason P for ALL your help.
I came in to buy my first car and Lekiesha Gonzalez was there to both greet and help me get everything done quick and in a hurry. She was helpful throughout the entire process, I’d definitely come back for my next vehicle .
We just left DriveTime with our Malibu and we couldn’t have been more pleased with our experience. DonTia and Jason stayed late to take care of us and make sure we got the car we wanted for the price we wanted. Thank you guys for everything!
Customer service was excellent. Lekeisha helped me with my paperwork making it very easy. Customer service is good there, any problems I had with the car before purchasing or any history or inquiries I had was answered in full regard and a lot of options were available
Dajah was fantastic! Very thorough and helpful! Very easy car purchase!
Dajah Smith I highly recommend her! She gets you in and out with great experience!!!
I have to say that these guys were patient and very helpful. Brandon Astin was my sales associate and he was thorough and tried very hard to get me the right vehicle for the right price. I got in for a 6:15 pm appointment and it went on past closing time and the staff was ready to go home, but were very pleasant and accommodating, even though I know they wanted to go home. In the end, I got a better vehicle than expected and went home very happy. I would recommend these guys to anyone looking for a car and in a pinch due to credit history. Check them out!
Dajah was quick prompt and made it smooth process. Would definitely recommend.
Marilyn was awesome. Her customer service skills were immeasurable. She called and emailed me to remind me of my appointment. Once arriving, Marilyn greeted me with a smile and a welcomed handshake. You dont get these courtesies anymore.She worked quickly, yet very thorough, with her manager to not only get me a car, but THE car I wanted. Financing was a breeze and Im leaving with my car TODAY !!!!I would recommend Marilyn Juarez to anyone in need of a car. Thanks Marilyn, and to her very friendly manager, for making this process very comfortable.
I went with my mother and I went last Wednesday to this DriveTime location. Had a great employee named David walk us through the process, showed us the cars, and was very patient when we were trying to find the right car insurance. Sorry we took up three hours of his time, but David was very calm and collected when answering our questions. Would recommend him to my friends looking to finance or purchase a car. ^^
Lekiesha was helpful from the start. She was warm and welcoming including everyone at DriveTime Duluth, GA location. Im scare of a horrible dealership experience (who isnt?), but after leaving with my new car all my doubts were put to rest. Everything was explained and made clear. No buyers remorse here! Thank you so much Lekiesha and the Drivetime Duluth, GA location. I would highly recommend this location.
Antonio and David gave excellent assistance with my car buying process. With the help of the other staff, my experience was pleasant. Even in the rain, they were very patient and didn’t rush the process at all. Thanks to the drive time staff for helping me purchase my first car.
I had a wonderful experience at drive time. Marilyn was really patient with me while I browsed around looking for the perfect car for me. It was in my budget and I got the exact car I really wanted. I would recommend anyone to get their car from drive time even if you dont have perfect credit. They will put you something nice at an affordable price. Marilyn was wonderful, tell her I sent you.
Experience was great! John helped me with my purchase. He was very uplifting, positive and kind. Amazing person to work with. Good listener. Overall experience was outstanding! I would recommend anyone to this Drive Time location.
Adam, my sales rep was absolutely perfect. The selection was great. The finance guy/manager kept getting my paperwork wrong and he presented payment ambiguously. He made it seem like my payments would be monthly versus biweekly. And he presented an all inclusive warranty option as only a few dollars more but didn’t expound on the fact that it would be an additional 30 months.Like I said - Adam was perfect. If we could have completed the entire process with him it would been perfect all around.
Mohammed and Jay were very helpful, knowledgeable patient and understanding. This was our first time buying a car and they both did a very excellent job in guiding us and helping us through any obstacles that came our way. Thank you to them and all their staff that helped us through this process!
Went in knowing exactly what I wanted. Jonas B. allowed me time to view the car without any pressure. He was so patient and friendly, which made my car buying experience the best. I highly recommend buying your car from DriveTime. You wont regret it. THANKS SO MUCH!
My experience with Drive Time was excellent!!! Marilyn Juarez is awesome!! She has the experience and knows her job!! She worked with me and got me the vehicle I wanted and quickly. I left with a new car, great monthly payments, and no hassle. Im recommending all my friends and family who want to purchase a car to go see Marilyn Juarez at Drive Time in Duluth,GA
They were awesome! John J was amazing. I went in there expecting to settle for my 2nd option because the option I originally wanted was gone. But when I came back to put money down I asked about another car and to my surprise, they magically had another car just like the one I wanted but much better. The whole team that helped me were all great. I mostly worked with John, but Mohammed was a big help too.!!! Needless to say Im happy with my purchase
Adam Massiah was absolutely wonderful! My experience was smooth and pleasant. Adam was very patient with me. I was indecisive and couldn’t have asked for a better person to work with me. Tia was great at working with my budget. I am very happy with my car and my DriveTime experience. Highly recommend!
Lakeisha was excellent very professional, knowledgeable and purely customer service centered; she’s a great member of your team and I hope a raise is soon coming to her; I loved my experience and love the car thanks lakeisha....muchly appreciated
I had such a great experience at DriveTime this evening, came in not knowing what I was looking for really just completely lost. I was approached by Brian and Jason such wonderful, well spoken gentlemen .. They asked questions and was very patient with me , definitely made me feel comfortable as they both guided me thru the entire process, and they didn’t let me leave here unsatisfied... I thank you both and I most definitely recommend this dealership toall .
Adam and Christopher gave exceptional service! They were very patient and also very welcoming! I am definitely so blessed that I chose DriveTime and I will be recommending DriveTime to any and everybody! Thank you so much for helping me chose my 1st car!!
My experience at Drive time was great, and Marilyn was the best. She when above and beyond helping me and my husband get a car by calling and emailing me. It was not easy I had a lot of problems but she made it very smooth for us. Thanks Marilyn and Drive time for making me happy and giving good service, I am your number one fan.
My experience was great. We got to do business with Marilyn and when I say customer service was great. It was GREAT. right when we came in the door we felt the love and the eager to get us in a car. Her exact words were my job is to have you leave here with a car and she did just that... Drive time was an excellent place..... Thank you so much
Stephanie was fantastic! Everyone was nice, didnt try to up sell me away from what I wanted, and made my down payment and biweekly payments affordable! By far the best car buying experience I have had! So far the car has been great as well. They got me into the car I wanted when others couldnt or wouldnt. If you understand your situation before you go in and know what to expect, you will leave as happy as I did!
Walking into Drive Time I had no idea what I was getting into. I knew nothing about the company but Adam greeted us with a smile! Buying a car can be a stressful experience but Adam made us feel comfortable and informed every step of the way!!He was patient with us and thats very important to me. Thank you Adam and thank you Drive Time for helping us get into a new car!! See you soon Adam..;)
Everyone here was so helpful!! Yall go see them and ask for Kiesha!!
Great experience!! Got me right together with a car!
My experience at drive time was great! Brian Waters is an amazing sales person. He really worked with me and was able to get me into exactly what I wanted! I would definitely buy from him again and refer family or friends!
I had a awesome sales advisor today at DriveTime by the name of Stephanie. She was very knowledgeable and/or helpful with making sure I understood all of my options without rushing (making sure I understood my options). I feel good about my purchase due to her offering fast, friendly, and also insightful service, I would definitely recommend DriveTime to someone who is in search of a new vehicle.
Brandon Benton! What a sales person!? One of the best. I came in with low hopes and so many questions, but he saw me through each one including test driving multiple cars; all while keeping an amazing attitude and the patience to last a lifetime! Thank you Brandon for my first car in GA! Cool dude
Working with Mr. John has TRULY been an honor. He is incredibly respectful, courteous, and highly professional. We have been to over 4 dealerships, with all fair-poor customer service, however John Jefferson has been absolutely exceptional. We will most certainly return for our next vehicle here. Very thankful. Great job.
I visited the DriveTime location @ 3525 Satellite Blvd in Duluth. I was frustrated not with them but my current situation that had me upside down in a lemon via US Auto Sales. My sales person was Adam and he was amazing. He was patient, honest, and unbothered by my demeanor that was frustrated with having to be there. He was knowledgeable and unbothered by my energy. He made the vehicle purchasing process smooth by listening and being thorough and I am very happy with my purchase.If you have less than great credit it doesn’t mean you have to be taken advantage of. Go See Adam and you will be pleased!
Dajah Smith Gwinnett was professional and informative…Dajah was very courteous my daughter and I enjoyed doing business with Dajah and will recommend her services at DriveTime in Gwinnett.
Our salesperson ( David ) was AWESOME.. He made buying this car very relaxing and stress free. Thanks so much for all his help and for knowing the procedurals of Primetime, it definitely made a difference . Jason the finance manager was GREAT as well . Their was no hesitation when it came to signing her name because we fully understood everything. We will recommend Drivetime Duluth to all our friends and family.
Kiesha was a great person to work with. She was very patient with us and allowed us to take our time with our purchase. She was very knowledgeable and even helped us find some great insurance options. Thank you for getting us into a nice, reliable car!
I am very happy I went to Drive Time today. I was in a really sticky situation and needed a car immediately. I got approved for my car in 5 mins. The staff was very friendly and helpful with walking me through the process of buying a car! Shout out to Jay the sales guy it was a pleasurable experience.
Had the pleasure of meeting Brandon who helped my daughter and I purchase her first vehicle. He was very knowledgeable and polite. Usually at a dealership the experience could be long and stressful. Brandon really helped our experience to be very pleasant. I would highly recommend Drive Time especially for a first time buyer. Also the preowned vehicle that we purchased was in good shape. My daughter is absolutely pleased with her car. Brandon thank you so much for helping my daughter leave out of the lot with her car the same day.
Adam was great!! Found me the perfect car... got it ready and worked diligently with the finance department to complete my paperwork. Overall, the service was excellent... if you’re looking for a used car, stop by and ask for Adam!! Cheers!
I hadn’t bought a car in a long time and the salesman Adam Massiah knew that it would be a challenging process, but he was patient knowledgeable and caring about the fact that I needed and wanted to get a car from him.It took about a month to find my car but we did and he was great I recommend him to anybody who is looking for a car and. Wants a calm and nice guy to work with.Bravo Adam
My experience at DriveTime with Ardis and Christopher was great. No judgement, no runaround. I got a great car and a good deal. I was treated with respect and they listened to what I wanted. I would recommend this dealership to anyone looking for a car. Im extremely happy with my purchase.
What an amazing team of professionals working here !!! Had the best experience working with Marilyn and Christopher on the purchase of my new vehicle!! I had been to so many dealerships looking for a new SUV to use for my business and after coming here, I new this is where I wanted to spend money. Marilyn and Christopher both were friendly, patient, and quick to help me . I recommend this place to anyone looking to purchase a new vehicle.
Brandon was Excellent every step of the way. He broke his back & went above & beyond for my satisfaction. Couldn’t be more satisfied with my car buying experience. Mo the sales manager was helpful as well with bring everything to a close. Thank you all very much.
Kamar Jones was very friendly from the moment we got to DriveTime. He was very professional and allowed us to take our time picking out a vehicle without pressuring us in any way. The whole experience was easy and pain free. Even going over the paperwork was very detailed and fast. I definitely would recommend coming here.
Tremendous experience at DriveTime with Daniel. He is an excellent representative for your company- knowledgeable, friendly, helpful, and did not make me feel pressured at all. I cant speak highly enough of Daniel and his efforts to get me into my new Jeep Cherokee. Ive already recommended DriveTime, and Daniel specifically, to several friends and family members.
The process of buying a car at the Duluth, GA dealership was our best car buying experience ever. DriveTime has improved their services, product offerings and overall experience by 1000% . Christopher Bridges at the Duluth office was awesome. His personality and energy made the entire process a wonderful experience. Christopher knows his job/products well and offers excellent customer service. I would without a doubt recommended this dealership and Christopher Bridges for anyone in the market for a car. This is car buying experience without the big dealership hassle. Thanks Christopher.
Car had issues after 1 month, and when we tried to bring it in they said we were too late. Then 11 months after that, 12 months after the car was purchased, the transmission goes out. Do not get a car from here if you need it for more than a year. Just awful.
Stephanie Nembhard was amazing at every turn. She worked hard to find the car we wanted, and walked us through the entire process flawlessly. She and all of the staff were friendly and welcoming. They even played with my 4 year old twins to keep them busy. Great experience!!
Dontia was amazing. Everything was smooth and she made sure we got into the car we wanted. I couldn’t have asked for a better experience!
My sales person Kamar Jones was extremely helpful. They bent over backwards to make sure that I had a car to drive off the lot, that I love by the way, the same day. The whole team is incredibly nice and helpful. I would recommend this dealership to anyone who is looking for a new vehicle and wants a low pressure, pleasant sales environment.
Rude and inconsistent customer service. Zack treated me like I was thief requiring 3 months of paystubs and my social security card to test drive, and told me I beeded to make an appointment for a test drive. I obliged them anyway and made an appointment only to be told by Jason once I arrived that I cannot test drive a car without an insurance card. Do not shop here...ever.
They gave me A car for $200 down and got a Kia SUV 2012 in less than 2 hours. Our agent Daniel was so nice and helpful. If you need a car come to Drive time! the boss Momahand was nice as well.
The staff was very friendly , especially Jay!! He was helpful in me choosing a car. I was having trouble with finding insurance since I’ve been without a car for over 2 years but Jay helped me find insurance and kept me positive until we did. Thank you Jay for all your help!
DriveTime was a good experience for my fiancée and I. We got into a beautiful 2015 Nissan at reasonable monthly payments. Given our current situation, this was a great choice of dealerships for us. Our salesman, Kamar Jones, was pretty straightforward with everything. All in all, the customer service was excellent and everyone was very helpful.
This drivetime location has excellent customer service. Joia was my sales rep and she was on point with making sure I got what I want. Not only was she knowledgeable with the features of the car I liked. But she also remembered our first conversation and she delivered. This was by far the easiest car buying experience I ever had.
Daniel was an awesome associate got me and my husband into the car we wanted and all around great personality loved my car buying experience not boring, not someone just trying to make a sale. Definitely hope hes still there when we come back for the next car! K.S
The management staff at your Duluth location were amazing. This is my second drive time vehicle and Im confident my second car with drive time will be a good experience. Kudos to Christopher Bridges and Jason Pearson.
I arrived here without an appointment and was immediately greeted by Marilyn. She was easy-going and patient with me while searching through the lot for vehicles I was interested in seeing. After nearly two hours, I ended up with a sweet SUV perfect for my work. Will highly recommend this location and Marilyn specifically.
Drive Time was a great experience for me. Marilyn Juarez is a great person to work with, She will go over and beyond to make sure your experience at drive time was all worth it. The best part is they will work with you in any situation you are in. I recommend them to anyone looking for a hassle free / stress free experience in finding the right vehicle for you.
My Experience was long and exhausting to say the least because of the higher ups that weren’t even there but the Sales Adviser David B. And GM Jarvis went above and beyond the call of duty to make sure my long day and wait wasn’t in vain they were very down to earth , transparent, funny , honest , and understanding of my frustration. And in the end it went my way! Great guys!
Marilyn was super awesome at Drive Time Duluth, GA location. Her as well as Jason took very good care of me from start to finish. I got a new car, with great payments! Love them, Go to Drive Time for your car needs lease or finance no huge down payment!
Awesome service! Daniel and Mohammed was a pleasure to work with! They did everything possible to make sure we were satisfied. They were accommodating to the kids and even played with them to keep them happy. It was a fast, easy and satisfying experience. We left out very happy and would definitely recommend them anytime!
Marilyn and Jason were the greatest in my new car search. They help me find the vehicle, price, and payment that was best suited for my budget. I will definitely shop here again. Also, Ill refer other clients here for a great deal!!!
My salesman was Christopher Bridges as we walked in the door he smiled and asked how can he help me. I told him what we needed and he put the plan in motion. The sale was great no pressure or stress from him at all. I think he is a great people person.The sales manager got us approve in a half an hour. Our sale manager was Jason Pearson. I recommend everyone I know and that will read this shop here they know how to take care of you.Cheryl T
Jason, Jonas and staff was amazing. They made me feel welcomed and was on top of everything. Will definitely recommend you guys. Should have came sooner.
This was my first experience buying a vehicle and they were absolutely wonderful with answering any question me or my husband had, or finding it from someone else. Marilyn was nice and helped us pick between vehicles as far as mileage and age of a vehicle. Will definitely recommend.
EXCELLENT CUSTOMER SERVICE!!!! From the moment I walked in until the end of the deal!!! My Sales Associate Christopher was AMAZING!!!! He took his time to explain everything to me and never grew tired of my endless questions. I would recommend my friends and family to him and the entire staff here at Drive Time in Duluth. :-)
Marilyn was very thorough, knowledgeable and professional. She understood my financial situation and really valued my time. Because of my awesome buying experience with her I am anxious to recommend Drive Time to my family and friends.Thank you!!
Lekiesha was very helpful to me as I purchased my vehicle.
I read alot of bad reviews about Drive Time and I almost said no to going to look at getting a car from them. But im glad I went anyway . I had to wait on my sale person because he was with another customer that gave me time to walk around the lot and look at cars. My salesperson name was Bryan I told him what I wanted and thats all I need to do. He went right to work and found the car for me. Everything was painless from start to finish. His boss also was very helpful and friendly. So if your looking to be treated like family and youre near Lawrenceville ga. Just go by Drive time in lawrenceville and ask for Bryan.
Jason Pearson was the truth with every step we went through. Made it Really easy to want to get a car from Drivetime. Great experience thank you sir...
Jonas (Jay) was so professional. This has been the best car purchasing experience ever. They are not pushy or force you into a vehicle you dont want. Our finance manager, Mohammed was very professional also. I will definitely be back for future purchases.
I purchased a vehicle that was gently used at 60,000 miles 1/18/20 of this year. This morning the car sits at a Nissan dealership waiting for an inspector to come and verify that the car has a transmission issue. This place is by far the worst. I was told that if I were to return the vehicle that I would then be reported as a voluntary reposition that would negatively reflect of my credit score. Brandon was very abrasive,short and rude when I expressed my concerns of having a vehicle that hasnt been in my possession for 30 days is unsafe to drive. Silver Rock who is the insurance company that deals with drive time is a joke as well. I was told to take the car to a Nissan dealership and on ethe way there the car completely stopped on 285. I was in the middle of the road for ten minutes while cars speed around me going 60-80 miles per hour. They sold me a lemon. Im totally upset about it 😔. I will never recommend this company to any one. If you are looking for a new car, rather it is used or not go elsewhere fast.
Jonas was excellent he’s a great help!!!! Big thanks to him!!!!!!!
Stephanie Nembhard sold us a car. She was excellent!! Great customer service! She was very thorough explaining every little detail. Our business relationship just started and will definitely return to HER specifically. She is a great asset to this location!
I had a great experience here. All of the staff is amazing. Daniel is very professional and approachable. He made the experience quick and easy all with a smile. Jason at the front desk was also amazing. He made the contract signing fly by. (It takes 30 mins). He is comical and really understanding. I almost did I not buy from Drive time and Jason expressed his regret but remained up beat and did not treat me any different. This is one of the main reasons I returned. I was welcomed back with smiles and drove off in my new car. My car had acceleration issues. (It was a Spark. Very small car) I expressed my concerns to Tia and she was understanding and told me I had 5 days to love it or get into something else or not buy at all. My 2 year old was with me and was doing what 2 year olds do best. While search for another car the others entertained my daughter and were very understanding. I returned and got into a new car with Marylin. She was very down to earth and professional. Drive Time has AWESOME customer service. Im glad I chose this location!
My experience @drivetime in Gwinnett was amazing. Mr. Danial Williams made the process of purchasing a new vehicle fast and easy. He was very knowledgeable about cars i was interested in. I love how Mr. Daniel went above in beyond to get me the exact car i wanted with the price range i was hoping for. I highly recommend Mr. Daniel, trust me you will be satisfied.
Best service help me get the best insurance
After dealing with CarMax for the last 6 weeks and them selling the car I wanted before my appointment date, I came to Drive Time. Not only did I have the BEST sales person but I drove away with a new car!! I should have came here first!! Very satisfied with the way I was treated and very satisfied with Brian my salesman!! Thank you guys so much!!
Lakeisha was amazing. She made it happen!
Total reviews rating 4.8
199 Reviews for DriveTime Used Cars 2023:
Review №1
2022-03-13For my first auto loan, Jonas definitely made it comfortable for me! He worked with my budget and I left very happy and feeling stable in my purchase. The verbiage was comforting and he explained things in blatant terms. It was a little wait time to sign all my documents ( to be expected), but other than that, It was great services. Visit the Duluth location! great customer service!!
Review №2
2022-03-05Excellent customer service. I work 7 days a week in Marietta and was able to get off a little early today. Came in at 20 minutes till close for the vehicle I put on hold earlier. They let me test drive the vehicle and stayed late to complete the paper work so I could leave with the car tonight! Will definitely refer anyone looking for a good deal, a good car, and great customer service. Thank you Rohan for going above and beyond!!!
Review №3
2022-02-21LOVE DONTIA !!! would highly recommend I’m 20yrs old with a 1yr baby and a first time car buyer ! She was very thorough , helpful , kind and informative. She was speedy as well. She helped me find a SUV in my budget with low miles and I’m completely astonished with her customer service. Y’all won’t regret working with her ! She’s getting all my recommendations ❤️🥰 I’m so excited !!! Can’t wait to pull off in my new vehicle !
Review №4
2022-06-24I would 100% recommend this DriveTime to anyone buying a car. They have the best customer service! They are patient and very informative! Dajah helped me a lot! She took such great care of me and made me feel very comfortable buying a car! Best dealership I’ve ever been too!
Review №5
2022-02-09Dontia Is the BEST HANDS DOWN!!!! I’ve had a few car buying experiences in my life and no lie this was the most pleasant and quickest experience EVER !!!!!! She was amazing…. Very informative and what I loved the most she LISTENED! She didnt try to oversell which made me feel very comfortable ! I’ll definitely refer anyone to this location !
Review №6
2022-04-04I highly recommend this location for anyone who is looking for exceptional service and looking for a polite group of representatives who only have your interest in mind. The representative Jonas Barnetti went above and beyond in making sure I would be able to acquire a vehicle within my budget. The process was stress-free and that in itself can priceless.
Review №7
2022-03-22Went into the dealership I wasn’t in there for more than five hours. They worked with me I went to get my insurance and came back by seven and got my car. The manger was nice an super patience. It was my first time with them. He Help me walk out with a brand new car . I would totally recommend for anyone interested. Thank you !!!
Review №8
2022-03-25Dajah Smith was great she helped out with getting into my car quick and easy. She was so sweet and polite she even got my car cleaned up for me. Awesome job young lady. Thank for everything!.
Review №9
2022-04-06Dajah was very personable and polite and made the process virtually painless to find and purchase a car. She wasnt pushy and gave recommendations that made sense for me and my budget. I would definitely recommend again. Thank you!
Review №10
2022-02-25I was so surprised when they were able to find me a car & get me in it same day. I walked in about 6 pm and was out of there by 8!! No hassle , no lies. What i said i wanted to put down is what i put down & im driving off happy! very satisfied