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Phone: +1 770-268-4060
Site: https://www.drivetime.com/?reg=a...
Opening hours
  • Monday:10AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–6PM
  • Sunday:Closed
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Total reviews rating 4.8

199 Reviews for DriveTime Used Cars 2023:

Review №1

2022-05-11

DO NOT GO TO THE DRIVETIME IN MORROW!! They will sell you a LEMON!! I bought my Mazda SUV from Drivetime a few months ago and when I bought the vehicle the salesman (Ralph) who sold me the car told me that the car was in great condition and it had only been in one minor fender bender accident which had been fixed. After about a month of having my car I found out that there is severe rust on my brakes, suspensions, underbody frame, tailgate hitch, and several other parts of my car. I took it to a mechanic and they said that the rust is so bad that it is eating up my frame to the point that is basically falling apart and the car is unsafe to drive! I went up to Drivetime to let them know they sold me a lemon and try to get them to either fix the car or give me my down payment back but they were extremely rude and unprofessional. They told me that they “wouldn’t have known about the rust” but if you supposedly “inspect your vehicle thoroughly” the how could you have not known about this amount of rust?!! I tried to speak to (Ralph) the salesman that sold me the vehicle but he ran to the back and hid when we came inside and refused to come out and speak to us. His manager came out and was very rude and basically told us to figure it out because she couldn’t help me. How could you sell me a car for over $20,000 that is unsafe and falling apart? This is unacceptable and so unprofessional. AGAIN DO NOT WASTE YOU TIME OR MONEY WITH THEM! YOU WILL REGRET IT!

Review №2

2021-12-04

Jay from drive time did an amazing job. He helped me find the perfect car for me. He also washed the car, processed the paperwork as fast as possible and made sure I was good to go. I have been searching for a car for about a month and he made the process worthwhile. I truly appreciate his services and commitment to me as a customer. Thanks for putting me in a great car Jay!

Review №3

2022-06-18

Destiny did an outstanding job! Very professional and was very knowledgeable about their inventory. The minute we walked through the door her energy was on 100 and she took care of us right away. Thank you for your outstanding assistance with helping my husband get a second vehicle. I’m not gonna lie I was a little skeptical at first about the dealership however I must say Destiny gave ⭐️⭐️⭐️⭐️⭐️ Service and we were very satisfied. And it didn’t take hours! Keep up the great work we appreciate you.

Review №4

2022-06-08

If you buy a car at the Morrow DriveTime I recommend Jay the manager. He was very helpful and made me feel at ease through the process. It was the first time I felt like a salesman actually had my best interest in mind. I was in and out in no time and at the same time I felt like I got a great deal when I left with my car. Thanks Jay!

Review №5

2022-06-25

This dealership is excellent...The customer service we recieved was superior...A special thank you goes out to Ralph..Kia amd Jay you all are awesome..Thanks to the great customer service my son was able to obtain his first car a 2015 BMW 320 he is beyond happy.

Review №6

2022-01-22

My salesman William made me and my wife feel very comfortable. He was very professional and polite he had us in and out in very quickly. I would recommend anyone buying a car here should see William he is a real gentleman. Thanks William my experience with you was great I wish you great success.

Review №7

2022-02-12

Destiny was great. Not only did she make sure I was able to find a vehicle that I wanted, but also in my budget. Destiny took her time to help me search and gave me advice on my vehicle selection. I’m glad I had a chance to work with her because she went above and beyond to ensure that I was satisfied!!! I will definitely refer my friends to Destiny Vaughn for sure.

Review №8

2022-07-18

Mike provided excellent service. He thoroughly explained the terms of the contract and was eager to hear any concerns we had. He made us feel at home and was very professional at the same time. I will definitely choose DriveTime in the future!

Review №9

2022-03-22

Had the best experience at Drive Time in Morrow!Jay was super helpful. He made sure I left with I wanted. He was patient and friendly. He made sure I understood everything. I will be bringing customers his way. Highly recommended!!!

Review №10

2022-05-21

Mike and Kia did a great job. Met my boyfriend and I outside with a warm welcome. Very informative gave me options that worked well with what I needed and wanted. Laughter throughout the visit. Left the lot knowing I was taken care of very well.

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