Kerbside pickup
Yes
DSW Designer Shoe Warehouse in Atlanta
Categories
Location on the map
Atlanta, Fulton County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible lift
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 404-869-4166
Site: https://stores.dsw.com/usa/ga/at...
Site: https://stores.dsw.com/usa/ga/at...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
DSW Designer Shoe Warehouse in other cities:
Comments (136)
I usually shop during peak traffic hours 4- 6pm and have noticed most DSWs do not get that busy. This location has a wider selection than the Atlantic station store even though theyre both big stores. There is a wider selection of clearance items at this store and more sales people on the floor as well. Great customer service and I like the fact you can hold items if you cant decide. And when it does become busy there are enough cashiers to help you check out. I only wish that they had carrying bags for when you do binge shoe shopping like I do.
I went in and found the shoes that I wanted. Gave them to a sales clerk to hold for me for 45 minutes. My husband and I went back for a quick pick up and it took them ten minutes to locate them although I had given my name for the hold. Frustrated. However, the choice of shoes are endless.
The staff here is incredibly upbeat, helpful, and friendly. They always greet you, ask if youre looking for something in particular, offer to hold items behind the counter for you, and know about the sales and special offers. I wish this manager and staff would take over the TJ Maxx and the Nordstroms Rack in that plaza too, both would greatly benefit.
As a guy I love this place. Its last years models and whatnot but its all new and in new condition. Most of its middle of the road stuff but occasionally you can get some really smoking deals. Like some $360 loafers that are last years colors for $150, like I care if they are the new style.Their dress shoe collection leaves you wanting a bit, but I guess most of the better makers are build to fit.
The store was well organized and well lit. The customer service representatives they I encountered during my visit were helpful without being pushy. I purchased a pair of boots on this visit and felt like I got a good deal. I plan to revisit.
It’s a giant building. Google directs you to the wrong door. I called the store to ask them to let me in, they said he would. I waited 10 minutes, no one showed up. Called back and then they said they couldn’t let me in. Meanwhile, I told them I was running late to begin with and needed to get in quickly to buy shoes. Instead, they completely wasted my time. That was with speaking to the manager on staff. Asking to be let in to buy from you is not a big ask and I’m disappointed you couldn’t complete his small ask
This DSW is larger than some. It includes lots of accessories, too. The staff helpful. If you cant find your size they will order it and have the shoes shipped to you quickly.
Cashier wouldnt leave me alone until I gave my points away to someone else. She was nice at first but when she asked me for a phone number and I said no her demeanor completely changed. She got an attitude and became very angry. I ignored her at first but she kept on pushing and getting more angry. I was tired and wanted to go home and didnt want to cause a scene, on top of what she was already causing (people were starting to notice), so I just let her do it. She turned to the girl next to me and asked for her number. Why cant I just come into a store and pay for my items without cashiers harassing you to sign up for this and that? Its ok if they ask, but when you decline and they get an attitude, thats when it becomes a problem.
Gotta give a shout-out to the employee who helped me out. I think his name is Anthony; I was looking for a particular shoe, but I couldnt find it and picked up an alternative that I liked. Anthony spent a fair amount of time trying to help find exactly what I was looking for before confirming that it was only available online.When I went to check out my new shoes, he noticed that my e-mail address was misspelled in the database, and gave me a discount that I wouldve otherwise missed out on because I never received the coupon. Excellent customer service!
Ordering online for DSW is pretty stressful - theres too much to choose from. Other than it being in Buckhead, I LOVE this DSW, as it has a wide variety, plenty of sizes, and a great sale section too. Always find something I need and more here. Friendly staff as well that will help you with returns or online orders with kindness.
This locations inventory is huge!! Love it!!
They seem not to stock men shoes less than number 8! So, its not a store for me. But for others, it has good collection of shoes.
Nice location of DSW thats near other great stores. Huge store. Friendly customer service team. You can usually find great quality shoes at a discount. Would highly recommend checking this location out.
Perfect shoe and accessories, top quality, designers and more, l just got my new a new pair of brooks. So nice!!!
Lots of options. Great selection, even in clearance. Its easy to find what youre looking for. Prices seem a little high on some items, but still good deals throughout the store.
The bathroom is literally disgusting. No soap or toilet paper and looks like a bathroom you will catch on the backside of a truckstop gas station.
I prefer this location compared to their other locations. They have the best shoe selections. (Buckheas Crossings)
While Im not a huge fan of shoes and shoe shopping, my wife is. So anytime Im at DSW, its as my wifes sidekick in her hunt for her next pair of wedges, sandals, boots, etc. My wife likes DSW, and if my wife likes it, then so do I :)
Gorgeous selection of shoes, purses, accessories, clean; however, they run out of larger sizes quick.
This is my favorite DSW location hands down. They have the best selections of shoes, boots, accessories, hand bags/purses, etc. than all of the other DSWs combined in state and out of state.
This particular DSW is large and is located in a nice area, but no one in my party was able to find anything they were looking for during that particular shopping trip.
Lines can be kind of long for checkout but they have a nice selection of products and great customer service
Great selection of shoes...however, I found better prices in both directions at other stores in plaza.
Cashier was really thoughtful. Very pleasant. I know its challenging during this time of year.
Store looks great, great selections, even better customer service, since I work for th term
Clean, bright, inviting... the staff is very kind and accommodating and consistently working!
Love the selection but based on the quality I personally think its overpriced. Its the kind of store that makes me think about shopping online.
Great selection. Not usually to busy midmorning on week days. No real wait. I keep coming back.
Always able to find great shoes at a reasonable price here.
Show are way to narrow if you have a wide feet keep moving nothing to see here. Very Pricey as well.
Socially safe-less inventory but was awesome to get to shop again--SINCE MARCH! 😃
The customer service was Great. 👍 Well be visiting again. I recommend this location HIGHLY.
Clean and beautiful store. You can find just about any shoe you want here!
Very good shopping experience! Organized and great Customer Service!
A girl always need shoes especially when theyre on clearance. Open & easy to shop
Variety of sizes and styles. I enjoy shopping at this location
A little pricy but nice shoes. Awesome customer service.
If you dont mind the traffic of Buckhead or searching for a parking spot, Buckhead loop is an awesome place to find amazing deals. This DSW has everything!
Didn’t really have much in the way of Nike sneakers. Like the jordons or Air Force ones.
Love DSW, But this store was a funky mess.
Love the shoe store. Very welcoming and attentive culture!
Always a fun outing as this location is well kept and easy to shop.
DAnthonys customer service was outstanding. Regardless of the crowd he maintained his professionalism with a 😃
Nice shoes , need more stock in sizes
Tons of womens shoes, a decent amount of mens shoes. The mens shoes look alike, not much variety.
The employees are sooooo nice! I love the customer service!
Big shoes store, lots of selections. Prices is not as great though
This location inventory carries only 10% of shoes for men....may as well call it Womens shoe store.
Dedrick was friendly and professional, and quickly helped me with my order pickup!
Good shoping; need more money on the coupons!!
Awesome. Everyone was super nice, friendly , knowledgeable. I would highly recommend them.
Only issue is I find too many shoes to buy!
Didnt have any of the shoes I was looking for in my size.
Great location and the customer service was great too!
Too crowded and poor selection of shoes. DSW has better options online.
Great prices on BRAND name shoes.
Selection is ok but needs more to appeal to people with outside-of-Buckhead tastes.
Great prices and customer service
Great Customer Service And Great Selection
Very Big and nice shoes store.
Great shoe store!
Love shoes. Great place to shop.
Good prices...a lot diferent brands
One of the larger stores with a lot of variety and a really huge clearance section.
Has a lot of shoes and cool staff.
Huge selection and the prices were good
The cashiers were very slow and it took forever to get another cashier.
Honestly I have never found anything good here, prices are not very good.
Great, friendly. and helpful staff!
Great selection of shoes.
Wonderful place to find bargin shoes.
I love the shop . So many choice
Large well organized and discounted prices.
Huge selection of high end shoes
Extremely friendly and helpful staff!
They were out of stock if a lot of selections
Terrible service from management to customer services on the check out desk.
Love reasonable designer shoes
Great service and selection!
What could be wrong shoes n more shoes yeaaaa.
Good shoes very good bargains
Big sale I got at least 3pair
Got some shoes that I liked
Lot of shoes at good price
Huge store. So many choices
Great selection of shoes!
Nothing for women with big feet!
Excellent all around for the whole experience!!
Great customer service.
Whats to tell..Im a shoe aholic
Great customer experience ever
Not as good as it was a few years ago....
No lower heel dress shoes
Nice selection of shoes
Helpful people, good assortment
Awesome place for shoe shopping
Many styles and selections to choose from
Great customer service
Great bargain price
Nice shopping experience.
My wifes second home.
Great deals!
70% off. Need I say more?
Very good collection
Great deals!
Warehouse setting, inexpensive shoes
Plenty of great options!
All I can say is, WOW!!!!! Just WOW!!!!!!!!!!!
Love DSW
Will be going back soon
My favorite store...
Great prices!
My lunch time obsession
Had exactly what i was looking for
My DSW
Great selection
Everyone was so helpful
Good prices
Fabulous
Bad parking
Fine service.
Fit
Clean environment
For good to have or shoes there is the best or one of the best places to find
I love this place!
Oh
Total reviews rating 4.3
136 Reviews for DSW Designer Shoe Warehouse 2023:
Review №1
2019-03-05Kris was amazing at handling my shoe size. I’m a smaller size person, and he was able to direct me to the section that works best for me. Id recommend talking to Kris anytime you have any questions! Thanks you again!
Review №2
2017-02-25Good discounts and a wide selection of shoes. I was able to pick up some Chuck Taylors here for around $30.
Review №3
2021-06-13I wanted to exchange a pair of shoes I bought with a coupon. I was actually exchanging one pair and taking two and would have had to pay over $60 for that second pair. But they would not allow me to exchange the pair purchased with the coupon. They said the coupon “could only be used once”. Makes no sense to me! I was not trying to use the coupon again. I simply wanted to return $50 worth of merchandise and purchase $120 instead. I used to love DSW and I’m a member. But this might have been the end of my love affair with them. Horrible policy!
Review №4
2022-04-07The selection of shoes were great and the store was very clean.
Review №5
2020-07-05This warehouse has good collection of shoes and foot wear. Look out for bargain sale and you can get foot wear at reasonable price. They have foot wear for Gents, Ladies and kids. They have good collection of.various foot wear Brands. This store is well maintained and excellent customer service. They also provide hassle free returns.
Review №6
2022-03-04The shoe selection is amazing! Affordable prices with plenty of discounts.
Review №7
2022-03-10Fab shopping. Sales staff kind & quick. Got very nice shoes.
Review №8
2020-01-08I love the Buckhead location right by 400. The staff is always great, they check on you periodically & let you know they’re there if you need them. But most importantly they let me shop. I’m one of those people that goes in the store a takes their time to make sure I’ve selected the right pairs of shoes! They’re very organized too so it’s easy to see everything in the big open space.
Review №9
2021-12-17I love the variety of womens shoes and the low prices but I wish the staff was more helpful.
Review №10
2020-03-05The shoe selection is amazing! Affordable prices with plenty of discounts. Anthony was customer service driven and informed of all the promotions that DSW offers for members. I cant wait to keep shopping here.