Kerbside pickup
Yes
DSW Designer Shoe Warehouse in Atlanta
Categories
Location on the map
Atlanta, Fulton County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 404-815-1999
Site: https://stores.dsw.com/usa/ga/at...
Site: https://stores.dsw.com/usa/ga/at...
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:10AM–8PM
- Sunday:12–5PM
DSW Designer Shoe Warehouse in other cities:
Comments (140)
This DSW is huge and their customer service was great! I would think it would be a shoe lovers dream.🙂
Fine stop. I found an AWESOE pair of shoes in their clearance section. Cashier/manager was super friendly as well. A fine time!
Manager Liz was very polite and professional...I was only in the store less than a minute..she greeted me and ask how can she help...showed her a pic of a shoe..she showed me several selections and at check out I was able to get 10.00 off my purchase....best DSW location!!...Liz was the BEST!!! I will definitely go back
Love this place, choice is amazing and prices are really good
Lets just start by saying we came 15mins before closing I hate doing that to ppl, but staff was super friendly and the Manager was amazing she helped us with our coupon I wish I knew her name. She needs to know she one of the best managers Ive meet in awhile I know how difficult it is being that I come from management. I will definitely go back!!!
Shockingly good selection and the prices are very good. first time ive been to a dsw. the staff was also very helpful and right there to answer questions etc. Great experience.
The store is clean and spacious and theres a decent selection.
I made a curveside pick up and called the store, the girls that help me with my order were very nice and efficient. It was so easy to order online and found what a was looking for and more.
The store itself is nice for what it does which is sell shoes it has a large decent selection and practices covid-19 safety precautions, however the security was a little condescending and I felt they profiled me for smoking a cigarette in a non-smoking area which I had never been there before and didnt know it was a non-smoking area one had the nerve to be sarcastic. damn shame when a black person profiles another black person.
I love DSW and this store is always clean and well organized. However, I rarely find a size 6 for shoes I like. I know I can order them to be delivered to the store but Id rather try on a bunch of different styles before buying. Other than that, its great!
The variety BLOWS YOUR MIND, as there are so many of any style your heart desires...I was searching for appropriate shoes to wear to work and found a great variety. The last time I went to DSW was in New York. I purchased 10 pairs of shoes! I could not help myself. All pairs were excellent quality, Designer selections, colors and styles! I will continue to shop at DSW, forever! The Staff members were attentive and friendly as well!
My girlfriend felt like there wasn’t enough a selection for women with her size 8.5 shoes. They just didn’t have that size. But then there was the worlds most obvious plain clothes security officer who proceeded to follow me around on his phone, talking to no one, picking up boxes but not even looking at the shoe, and tons other stupid things. Just dropped 50$ to be treated like that, thanks. We found a pair of shoes that she likes and she likes the way they feel but the customer service is pretty nonexistent workers are just so spaced out. Nice beautiful, clean store, just no one around except the wonderful security officer. He’d probably be an excellent sales associate.
Thank you to the staff at the holidays. Your hard work, professionalism, and kind customer service is greatly appreciated. This is the one and only place I buy my shoes. So, a special thanks to Karla and the entire team. I see all of you work hard and work well. I am grateful for all that you do.
Good store to find shoes at discounted prices. I love the variety of brands and I really enjoy the variety of items. Staff is friendly. Only tough part is that the lines get long at various parts of the day. However, Ive found some really nice shoes and I usually like to stop by the store when Im at Atlantic Station.
Love to go there, so much to choose from
This is hands down the cleanest, most organized DSW in Metro Atlanta. Avery is a bit dry but definitely an excellent store manager. Most of the staff is pleasant but not very knowledgable nor eager to assist. Lately Ive been able to blame it on Social distancing.Yesterday when I took a Chinese Laundry sandal up front to order in my size. She played with the keyboard before looking me in the face and saying oh this was a return we dont carry Chinese Laundry Maam you have 2 very extensive aisles of Chinese Laundry. Lets try the dismiss🤫 your request game with someone who doesnt frequent DSW. Namely the location that is in my backyard 😑Knowledge is Power and so is Transparency. If she took the time to ask for assistance she would have learned how to find an item and order an item in the future. Instead she lied and did not try to satisfy the customer needs. Shame on you. Missed a sale and the opportunity to learn and expand your position.
The morning staff are so kind. I will definitely be back to shop here.They were helpful with my returns, and purchases. Great customer service is very rare. I applaud them.
Great staff, clean and so many options.
How I love this place. If youre a shoe lover then you must visit this store if youre looking for shoes. You cannot walk pass the shoe store without gazing in at the large selection of shoes to choose from. The store is well-lit and it is very spacious and everything is laid out very easily for you to find what youre looking for
Great customer service and excellent products
This Atlantic Station oasis is definitely a shoe lover’s dream from pumps to flats and everything in the between. I love escaping in the aisle for an hour or two to find the perfect shoe to complement my new outfit. What I love about DSW is the fact that not only do they have a great selection of shoes their accessories are great as well. I found so many cute purses the last time I was in the store.
What more can a girl ask for....four walls filled with shoes and when they dont have your size...they ship it to you for free. Now that is service with a smile! I am very pleased with the service and the array of shoes and sizes within this location!
If you cant find a pair of shoes here then really do not need a pair of shoes. Definitely worth a visit when you need a pair of shoes for any occasion.
I love Atlantic station. I hate that parking can be difficult at times. This store is massive. Theres usually an abundance of shoes on sale. You can really find any and every type of shoes here along with great deals.
It was my first time at this specific location, and the sales associate who helped me was very polite and patient. I wouldve rated 5 stars, but the cashiers who checked me out were rude, and seemed like they couldnt be bothered with me even though the store was very slow at the time.
The most important thing about any shoe store is customer service and friendly staff. The staff here is great, especially Kelli B. She is awesome, very friendly, knowledgeable, AND helpful. Keep up the good work representing the sophisticated Atlanta community. 👍
I love DSW they make sure i have my discounts in the mail and plus they have sales a lot.
Unreliable. I came 40 min to pick some shoes up because I got an email that my order was fulfilled. When I arrive, I find out jk it’s not.Do your job. Don’t waste my time.
Really could use a handy cap entrance for those who are disabled. I opened a door for a man who was sitting in the lobby patiently waiting for someone to let him exit with wheelchair. Said he waited for 10 mins.
Angels were placed all around me,two workers In the mall went over and beyond to take the time to help me because I was lost.Then when I get to dsw store the beautiful angel who wear glasses help me all the way to find the right shoes for a wedding Im going to,she was so kind and patient,got my shoes,the wonderful angel at the register was just as kind and patient ,I like to talk and they listened never rushing me on, I always thank God for kind and wonderful people like these I pray a blessing over all these people.Thank you DSW for hiring such wonderful people,and also my wonderful shoes.M
They have a new program where you donate shoes and earn points. Its different at different locations because at the Alpharetta location I donated 2 pairs of my daughters shoes but when I went to Atlantic station I was told you can only donate one pair a day. The shoes must be in good condition because they give them to someone else. Its worth the 50pts you earn toward points to get 10 or 20 off your overall shoe purchase.
The costumer service is one of the best i have ever seen. The prices are spectacular, in addition the styls of shoes you find there are impeccable. I shop there so much the store clerks no me by name.
I only come here to return shoes, and my experience has always been great. There are employees greeting customers, and return are always hassle free and welcomed. I will continue to shop at DSW because of this.
Very friendly, customer-service orientated staff. Love the fact they dont rush you at closing. One time I was shopping, it was 10 minutes after close and I didnt even realize they were closed. I paid for my stuff and left when I did realize though.
I dont feel like theres that much selection. They had to order the shoes that I wanted. Plus I checked for other shoes to buy with the coupons they gave me, and I just cant find anything I like.
Lots of shoes for women and men but limited children’s section
I love DSW, I bought Perry Ellis shoes, for my grandson. They fit & look great! My hats, handbags, sneakers for me & my grand daughter, DSW is where I go.I love the atmosphere; great employees
Very Nice Associates! However, MESHAs CUSTOMER SERVICE is NOTHING Short of EXTRAORDINARILY-AMAZING!! ❤As long as Mesha is there, I will CONTINUE to Shop @ this location, and bring/ semd my Friends, Family, Colleagues and Neighbors.BONUS- *My Red Booties are HOTTT too*🤗❤🤗❤
Quick, in and out in 10 minutes = Nice!!
Clean, well organized, walked in and found a pair of size 12 Adidas for my hard to please grandchild. We should have gone there first.
The lady who ring me up put her information to get the points for the next busy
This was the worst DSW I have ever been to! Horrible selection and couldnt get no assistance. Never go back
Why is it so hard to find shoes for toddlers sz 3 or 4? They had sz1, sz2, then jumped to sz5, sz6 then up from there. I literally saw 1 pair of sz4 shoes. You would think a place called a warehouse would be mor accomadating. Disappointing!!!
Good experience, clean. 4 stars not 5 due to low staff level.. should be more staff. All staff were very busy helping more than one customer at a time.. we went on a weekend.
I begin shopping at DSW many years ago. and will continue to do so because I always find beautiful designer shoes for less than the typical mall prices...
My Associate was so friendly, professional and kind to me. I had to give her a hug for extending such Awesome customer service.
LADIES!!! A real treat!!! Who doesnt love a warehouse size store with ALL color, sizes and brands of shoes!!!! They also have children shoes, for the little ones.
Super helpful staff - left my purse right before closing time and they found it and immediately came out to see if I was still around.
There are honest and nice people in the world. I put my phone down on some shoe boxes and forgot about it. Someone turned my phone into customer support and I was able to pick it up.
Good selection. I found dress and semi-casual men’s shoes and was out with a minute to spare on my 18-minute parking meter.
Nice place. Plenty of shoes and accessories to choose from.
This will always be my shoe store they give great perks for you being VIP....and the selection is unmatched ....
Very nice, clean store with so many styles of shoes for the entire family.
Great store. My only issue is there sneaker section is wack!
Good collection of shoes at bargain price. Customer service is excellent
My son loves shoes and DSW always has the shoes he likes for the price that I like. DSW for the win!!!
Great shoes. Ive been shopping here longer than I can remember
Shoes are messy all over the store, prices are not as low as one would think, and customer service is lacking.
To expensive but not their fault. It just takes a few months to ware out shoes. Walked in with the intent to buy walked out looking to shop elsewhere.
Wide range of options with reasonable prices. Great place to browse for shoes.
Its very easy to locate them. It feels good when you shop with their coupon.
Absolutely LOVE LOVE LOVE!!! their customer service every time.
Very clean and following CDC guidelines, even have sanitizer at entrance and complimentary gloves.
They have good collections of shoes and bags from all brands.
No parking. Didnt communicate about when my order was ready
Basic, nothing stood out. Same-ole, same-ole. With higher than expected prices.
Best selection of shoes compared to other locations
Very nice employees there and great service
Amazing staff, great location and awesome collection!
Lots of shoes to decide on & more women shoes then men
Mens clearance section is literally pathetic but otherwise its a good store for shoe shopping.
Avery is the BEST! Great selections awesome location.
Amazing footwear for all your walking, running or runway needs
They didnt have my shoe even though online said they did.
I love the hunt and I always find something awesome here!
Good customer service, as expected courteous staff.
Kamesha was excellent and very knowledgeable. Thanks for all ur assistance
Always a deal to be found.
Bring money ok ,,,this is not a bargain store its quality orientated
Great selection 👍👍
Excellent choice of pure leather shoes.
Got a pair of Sperrys Topsiders for only $45
Love it
The staff was very helpful
No service employees present. No service at all. Store was nasty. Will not return.
The wait to cash out is always a bit long.
One of my favorite place to go for shoes
Great prices, wide selection
They actually had the shoes I was looking for, thank you
Love a good shoe & the rewards 💛
Best place ever for shoes. Love it
Clearance racks are in the back. Park near the Publix.
Not impressed very little selections
This DSW is always on point! Love going here!
Not enough nike selections
Very nice store in Atlanta
So many great shoes
The quality
Good collection of shoes.
Atlantic station up stairs by publix
I always find what I need
Lots of shoes to choose from
Good customer service
Best shoe spot
70% off. Need I say more?
Why not!?
Wide selection of shoe
Thats my place for shoe
Sooooooo many Shoes....
👔 🤙🏾
Good collection.
Nice experience 👌
I just do.
Great price
Big selection
Dem Shoes Work
Lots and lots of shoes
Expensive
Excellent location
Great location...
Nothing
Decent, cool.
Shoes
Clean
Great place
One of the best place to buy a shoes
Rich selection including very reasonable brands and prices.
This store is under reconstruction, prices are not competitive and sports shoes predominate. In addition, they have a special 10% discount for those who sign up on their page but it should be noted that it does not apply to shoes from top brands such as Nike and Adidas (this is not indicated anywhere)
Nice place and the staff is very friendly. Reasonable prices
Cool
Total reviews rating 4.4
140 Reviews for DSW Designer Shoe Warehouse 2023:
Review №1
2022-05-15Good shoe collection! The prices were inexpensive. They need to keep track of the coupons they send out. It would be most helpful.
Review №2
2022-02-12Came for curb side pickup, lets start with how rudely the associate addressed me on the phone. Not only was my order NOT ready within the guaranteed 2 hour frame quoted me, she asked if I had received a confirmation email that my order was ready in a condescending tone, to which I informed her that I did not think to check as I placed my order 3 hours prior, so being that I was quoted 2 hours, I assumed that I was the one late and not them. She then put me on hold without warning, came back 2 minutes later requested my confirmation number then put me on hold without warning again, came back to the phone stated my order was being prepared, ANOTHER unwarned hold, came back to ask my car and then hung up. The associate who approached my car, gave no greeting, despite my Hi when she came to the car and immediately requested my ID. As someone who spent 6 years in the food industry and continues to work in customer service at a higher level. Lets bring the service back to customer service. Every-time I come here, despite how pleasant a mood one may be in, the associates are just down right rude. If you hate your job, plenty of places are hiring!
Review №3
2022-06-30Great selection. We bought 3 pair of shoes but they did not remove the security tag from one. I cut the shoe rather than travel back.
Review №4
2022-02-09Ecclesiastes 12:13-14kjv13 Let us hear the conclusion of the whole matter: Fear GOD, and keep his commandments: for this is the whole duty of man.14 For GOD shall bring every work into judgment, with every secret thing, whether it be good, or whether it be evil.
Review №5
2021-11-16Very helpful and friendly staff. I was there just before they closed and they were great. Other places would be trying to get you out the door but they were there helping me with my purchase and making sure I get the discounts I earned. Found some great shoes too!
Review №6
2019-10-31Went it the other day for a new pair of under armor tennis shoes and the customer service from the staff was perfect! Tundie even provided j
Review №7
2022-02-27DSW is a very clean place to shop and the customer service is outstanding very professional very patient outstanding service thank you DSW for your professionalism and your courtesy
Review №8
2022-02-21ABSOLUTELY beautiful. Safe. Walking by the stream was so calming. Lovely. Will return for another walk.💕🤗
Review №9
2021-09-17Tried to return a pair of shoes about 15 minutes before closing and the doors were locked. I called their phone number to see if they were open (I was thinking the hours could have changed bc of COVID-19). Someone answered and when I asked why the doors were locked they stated that sometimes they like closing them early depending on the manager. I told her that I just needed to return one item- she wouldn’t unlock the doors and hung up the phone on me. I get wanting to lock up 5 minutes early, but locking up 15 minutes early and not offering curbside service is frustrating.
Review №10
2022-02-19The store is always clean , organized , and the staff is very friendly including the store manager .