DSW Designer Shoe Warehouse in Augusta
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Augusta, Richmond County, Georgia, US
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Site: https://stores.dsw.com/usa/ga/au...
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:11AM–6PM
DSW Designer Shoe Warehouse in other cities:
This store recently opened this week. I was very excited for this business to come to Augusta because I have been a fan of this store for over 20 years. This store is located in Washington Crossings. There are several new businesses in this area so the parking can be scarce. I didnt have a problem with parking on the particular day I went. I decided to check them out on their Grand Opening. It wasnt crowded but there was a steady stream of people coming in. There were sales associates greeting you at the front door as you walk in. This store is huge!!! They have womens shoes on the left of the store and mens on the right. There is also an accessories section in the front of the store. There is a sale section in the back of the store. The shoes are categorized by style and type of shoes. There is a great selection of shoes and every price point is represented. The sale section is great because you get an additional percentage off the price depending on the color of the sticker. There is a sale section for accessories too. I found a beautiful wallet by my girl, Betsey Johnson, for $20 after the discount was taking off. I also found a pair of strappy sandals for $14. These were great deals to me. The checkout process was quick and the employees were very friendly. I got a new red shopping bag for being one of the first customers shopping that day. I definitely will back shopping here with deals like that I can truly get use to that!!!!
I visited this store recently and I was looking for shoes for a formal event, when I couldnt find any shoes in my size I went to go ask an employee for assistance, the first thing she said to me when I said excuse me maam was yeah with a slightly annoyed look as if I were the devil for interrupting her conversation and asking her to do her job. I received no assistance from her.
Total reviews rating 4.1
80 Reviews for DSW Designer Shoe Warehouse 2023:
Review №1
2022-08-17Shoes outdated. WASHINGTON ROAD,RICHMOND CTY . THEY DESROYED THE STORE IN TOWN TUCKER. CRIMINAL ON REGISTER IN YOUR DATABASES.
Review №2
2022-05-27Good customer service and a very good assortment of shoes and such
Review №3
2022-03-26They don’t answer the phone for curbside customer service. And when you tell them curbside isn’t working, their response is “okay.” Don’t offer a service you don’t actually have.
Review №4
2022-03-20Great place for shoes. Large selection & reasonable prices.
Review №5
2020-12-13The sale associates greeted customers as they entered the store and asked if they could be of assistance in finding items. The store was clean and there were hand sanitizer dispensers(with sanitizer) around the store due to COVID-19 which I considered a major plus seeing as though most stores will have the dispenser, but it is empty so it is essentially for show. I also notice they required customers to wear masks inside the store and the associates wore their masks correctly and not under the nose or chin. The prices are reasonable and if they do not have an item they will assist you in ordering it online. I enjoyed my experience there.
Review №6
2019-11-16Nice clean store with a very good selection for men.
Review №7
2018-12-03Always a great selection of shoes! Today the customer service was off 🤔 I was about to make an $80 purchase & changed my mind after I got the feeling that I was an imposition on the cashier at 11:30a in an empty store. The grimaces I received while inquiring on the price of 2 pair of shoes was unacceptable as was demonstrated by me not purchasing the shoes. This behavior is not what Im accustomed to while shopping in this store. I refuse to spend my money where i am unwelcomed or imposing. Young lady, if you are reading this, I pray this review will encourage you to have a better day & smile. Your face is too cute to fix it in such ugly positions.
Review №8
2020-10-09ONLINE experience was fine (I purchased 5 pair of shoes online with no problem)Four pair of the five was too small. I kept a pair and wanted to get an exchange on 2 pair and return 2 pair to local store in AUGUSTA, GEORGIA 30909. MANAGER and STAFF had horrible attitudes. When my sister entered the store the cashier immediately had an atttitude, I guess because she had to do a return.4 pair of the shoes arrived in a DSW BOX and 1 pair of Emoji shoes was not delivered in the DSW BOX. WHY, I dont know and I really dont care why because it is totally irrelevant. However, the manager and cashier was so busy trying to say that those were not their shoes because of the delivery box. These ladies wanted to argue my sister down that the EMOJI shoes were not from DSW because they were not in a DSW BOX and they never seen those shoes in their store... Mind you they had the packing invoice which clearly had the shoe information on it. The MANAGER took over and instead of defusing the situation and get an understanding of what was going on she took over with a worse attitude than the associate.Clearly all products that are online are not going to be in every store; that is why store pick up option says not available at some stores. I am not saying all locations have terrible staff but, DSW Corporate you need to check your AUGUSTA, GEORGIA LOCATION management... This happened on 10/9/2020 around 3:30-4p.m. check your staff
Review №9
2021-10-27Great for variety, not great for ladies size 12. Happy that size extremes are tagged with a colored dot to easily identify them.
Review №10
2021-08-22They always have a nice selection of shoes. Good bargains on the clearance racks.