Wheelchair-accessible car park
Yes
Express Auto Care in Duluth
Categories
Location on the map
Duluth, Gwinnett County, Georgia, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Phone: +1 678-584-9153
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (41)
I went to EAC on the recommendation of a friend and the team was awesome! They were able to fix an air conditioning problem on my car that had plagued me for years and cost me a lot of money at other shops/dealer. The guys at EAC fixed it on my first visit and then I had them take care of several other issues. All the work was well done and I’ll go back again!
I went there to get some repair work done on my car. They did a wonderful job and I didn’t have to wait too long to get my car back. I will definitely go back for all of my service needs.
Over-tightening oil filters is an old mechanics trick to ensure repeat customers by making sure you cant change the filter yourself. Im pretty use to it, but Ive never seen a shop take it so far. After hours struggling to get the thing off, they had tightened it so much the threads were crushed and it took me nearly as long to get the thing on without cross-threading it. Well these f*****s plan to get repeat business isnt going to work, Im never having any work done here again. This shops as crooked as a two legged dog.
I brought my car in to get my frint brakes fixed. They replaced the pads and roaters. They said the back brakes were fine. HOWEVER, i have had to bring my car back TWICE because the brakes are still squeeking and grinding. I am up here again for the same problem. I will never come here again for anything! Wish I would have seen these reviews before I came. Also, they have a sign saying brake special $98, BUT what they dont tell you is that pricecis for select vehicles.....and of course mine wasnt one of them. Smh
This is the third time Ive tried to do business with them. I come in for an emissions but the guy is out to lunch. Dont you think you should have someone at all times seeing everybody goes out to get emissions during their lunch hour? I went to go get an oil change once and the guy was gone then too. Im beginning to wonder what the heck the guy behind the counter does besides turn down business? That was my last attempt to do business here. Good day!
Very knowledgeable friendly staff. Owner very nice and professional. Work was done in reasonable time. Clean quiet welcoming environment. This was my second time having work done here and I highly recommend them.
I’ve taken my car there several times and have always been extremely pleased with the work they do. They are friendly and honest and I will return again and again
Great customer service!!! Guys were friendly and helped me with a flat tire!Thank you
Customer service was A1. Definitely going back to get more work done. This is the one! I strongly recommend people to come here if they need anything fixed!
Friendly and courteous. Pulled in about closing time in a cold night and gents changed my oil and serviced my car quickly. Recommend
Excellent customer service and very knowledgeable mechanics and staff!!!!! I’ve been going to Express Auto Care for years and I trust and value there work.
I went here a about a month ago to fix a strange noise coming from my rear brakes/suspension. It took a couple of visits to pinpoint the issue but these guys made sure it was taken care of.
Great customer service, got my front brakes done last October with a warranty & its been a year now and still no problems , thanks I will return.
Stay away from this worst place.. most rudest owner we ever came across....i only gave this one star because otherwise i am not able to write review...I guess he better close this business since he just dont have business sense.. quality service is not in their database...so if you are one who likes to get somecreturn on your bucks... stay away from this place..
Great work and service! They always help right away and I trust them with all of my vehicles.
This shop saved me hundreds of dollars on a repair that the dealer tried to clean me out! I reccomend anyone to give them a shot first!!
Well customer service has improved a lot from the last time I came. the rate they gave me a little discount on the work I needed done asap.
Horrible customer service. This shops give mechanics a bad name. Dont waste your time or money.
Responsive, friendly and reasonable.
Great places to get service done...communication and quick turn around on the work...
Great knowledge of cars and what I needed done . very professional environment !
So close to my house, and theyre always nice and Im out of there in as little time as possible.
Professional, quick on repairs, friendly and reasonable costs for repair. Provide a ride home.
Good work at a fair price. These guys are great.
Very helpful. Did not even charge me 😂
50 bucks for an oil change? No thanks.
Good work, fast, at a fair price.
Great customer service, always friendly!
Awful experience! Worst customer service!
Fast, good business
Honest and fair
Total reviews rating 4.3
41 Reviews for Express Auto Care 2023:
Review №1
2022-04-25These guys are great. My car broke down on a Friday afternoon halfway through a cross-country road trip and they stayed late to get it fixed so I wouldn’t be stranded, and did a great job doing so.
Review №2
2019-09-24Ive been going to EAC for many, many years. If youre looking for excellent repairs and maintenance, honest estimates, outstanding customer service, this is the place. The owner cares about his customers and it shows. He is hands on, professional, and runs a top notch business. I highly recommend Express Auto Care for all your automobile needs!
Review №3
2019-04-20Got my breaks done here recently. They were fast and efficient. It’s been a few weeks and everything is working perfectly. I recommended my sister and she just got her breaks and alternator done, she’s happy as well. Will be back for my car needs!
Review №4
2020-11-06Had a puncture, and Express auto care were able to take care right there and then. Very friendly and welcoming team. I’ll definitely be back again should I need them to repair my car.
Review №5
2019-08-06Our van broke down on I-85 on our way home to South Carolina. We contacted Express Auto Care late in the evening on Friday and the owner was extremely helpful even though it was right at closing time. He got us in touch with a tow truck service and took a look at our van first thing in the morning Saturday.Here is the best part, he discovered that our transmission went out (way too early for the mileage we had on the van). We were just outside of our warranty but he suggested we contact the Chrysler to see if they would help us anyways. In the end, the Chrysler paid for the new transmission BUT a Chrysler dealer had to do the work.I am impressed with the honesty of Express Auto Care. He could have easily taken my money to rebuild the transmission but he did the RIGHT THING and gave me guidance that lost him the work but saved me thousands of dollars. He even coordinated getting the van moved to the dealer since we lived out of town. If I lived in Duluth, I would use him for ANY work I needed on my vehicles. If you live in Duluth, I HIGHLY recommend you give them a shot at your business.
Review №6
2019-05-02I’d been going to a dealer and felt I was being ripped off and decided to explore other options. I came across Express Auto Care and thought I’d give them a go. BEST DECISION I’VE MADE! The customer service is second to none, the attention to detail is incredible and above all, they’re TRUSTWORTHY and HONEST. They’ve never done work they don’t need to do. People do business with people they KNOW, LIKE and TRUST. You’ll KNOW them for their integrity and honesty, you’ll LIKE them for who they are and the work they do and you can definitely TRUST that they’re looking out for you and your vehicle. 👍🏻👍🏻
Review №7
2019-05-07I have used Express Auto Care over the years for my car repairs big and small. The guys there get the job done! On top of that they treat you like family...now thats hard to find. If youre looking for a trusted repair shop, Express Auto Care is it!
Review №8
2019-05-07I had my brakes and rotors replaced at Express Auto Care in Duluth. Customer service was excellent. Everyone there will help you any way they can. I highly recommend you give these guys a call.
Review №9
2017-06-16AVOID THIS PLACE LIKE A PLAGUE…..AVOID taking your car to this place for any repairs and risk losing your hard earned money. People here lack basic business sense, honesty, integrity and are VERY RUDE in talking to a customer………I took my 09 Honda to this place for emission testing. It came out clean on their computer test system but failed for fuel cap inspection (which I felt very suspicious at that time). The associate asked me to come back next morning with a new fuel cap installed. I bought a new fuel cap and went to this place next morning around 8 am to retest but the employee told me that emission testing associate will not show up to work till 9 am (online website info indicates this shop opens at 8 am…). I arrived the next day afternoon and now they say that the emission machine is broken and that it will take few days to fix it. This was my third visit to this place and I asked for refund as I needed to renew my tag in next few days. The associate then told me that they will refund my money if my car passes emission test at any other facility. I came back to this place with my car emission pass result and now the associate calls his owner on phone who speaks VERY RUDELY and refuses to refund my money. Further, the associate who promised me the refund spoke very rudely and in a threatening manner. SCAM SCAM- my original Honda fuel cap passed emission testing at other facility which makes me think that these scums scammed me. Too bad you lose my business and also from my entire neighborhood which is where you are located…..
Review №10
2019-04-17To be honest i saw the reviews on here and i dont know what everyone is talkimg about they are quick and fast. They fixed my car in no time and i alsp paid less than i expected. Yep i would recommend someone to them. They were nice and had great customer service.