Express Oil Change & Tire Engineers in Lithia Springs
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Lithia Springs, Douglas County, Georgia, US
Site: https://www.expressoil.com/store...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Express Oil Change & Tire Engineers in other cities:
Always fast and friendly service. My tech Derrick always inform me of any required maintenance thats needed other than my oil change. Im never pressured to buy any product or get any services. I like going here because I dont have to get out my car.
Always have my 4 vehicle here every 3 months they are fast and know how to get it done.
These gentlemen were efficient, pleasant and a delight to do business with. They got me in and out without problem. I will definitely be back and encourage anyone in need of an oil change (and whatever else they cover) to stop by here. You wont be disappointed!
Fantastic service. Quick, thorough, and reasonable pricing!
All workers were very nice and friendly!
Excellent service. I waited, which I dont generally do, but wanted to get some work done for my job. I barely had my laptop out before they had my car ready. I had a 6500 mile service, oil change, tire rotation, full check on fluids and filters. In and out in less than an hour.
Their prices are way too high and the customer service sucks
Absolutely amazing service. Very friendly, very fast, and very professional. They go above and beyond and don’t charge you for every little thing too. They topped off my coolant and windshield washer fluid for free. I didn’t even know till I read the report after I left and tried to use my windshield washer which had been empty, and it worked. I highly recommend this chain, and especially this location.
I would definitely go to this place again I went to have an air filter replaced the only thing that really bothered me was they didnt have the windshield wiper blades for the make and model of my car as well as the air filter, they had to go and get it from another location and had it brought over. Although I waited about 45 minutes for everything to be completed the customer service was still on point and they were very kind and very friendly. So I would definitely try this spot out again
Assistant Manager was very informative and helpful.
Ive been going to Wal mart for quite some time regarding my car needs but theyre currently closed until further notice. I am very particular where I go for various reasons, but I was extremely pleased with the service provided by the staff at Express Oil Change. Super quick, and reasonably priced. Got to sit in the car and chill with my mini while they serviced my car! Impressed, definitely plan to return!
My technician Derrick was very attentive. He was fast and efficient and he noticed i needed wipers, i appreciated his work.
The men working here were phenomenal! They were very knowledgeable about my car, and we had great conversation while I getting my oil changed. I asked if they do alignments because certain locations do, and one of the workers told me that I could get an alignment for my car in Douglasville. It also helps that they gave me a $5 discount just for being a new customer. I was in and out in about 20 minutes.
Amazing humble staff. Was in and out. Also cheap.
Real quick my wife was given a quote for a tune up on a 2009 Nissan maxima.... they quoted her $700 for a tune up... the dealership charges $400 with all fluids topped off and 60 point inspection.
Quick oil change at a reasonable price. Been going there for at least 15yrs and have always been satisfied.
They are awesome, Derrick helped me out stopped by and asked if they could check my drain plug cause I had just changed the oil a couple weeks ago and he said not a problem. So I pulled in and he checked and I was down about a quart I said I could pay for it. He came up from under the car let me know probably needed to change the plug gasket other than that it looked great. He topped me off and I was on my way thank you Derrick you were awesome
Consistently excellent service and professionalism. Much more than just an oil change location. They are truly a full service operation.Tony is the best and is the only person that works on all the vehicles in my family. I would give them 6 stars of I could!
Some times we make mistakes, but I took my car for a simple oil change and had to end up getting my engine replaced. I’ve been there several times before and never had any problems but this day I arrived 10 minutes before closing time. The guy that greeted me had no personality was was very dry. Their work this day was not the expectation. I was in disbelief, inconvenienced and furious. Yes they fixed my car but who would ever think this would have happened at a reputable establishment. I’m just saying! Never again! I’ll be going to the dealership from now on! They lost a faithful customer for life!
I just love this place!! Ive been doing business with this establishment ever since I moved into the area! Then it was pretty much just an oil changing business that changed the oil, checked the fluids, tire pressure, general instruments (lights, signals, brake lights,horn), and they did do a small amount of engine repair! They have now upgraded so that now they are pretty much a full service auto repair shop! The staff there are very professional & friendly! Especially the manager, Stacey, and the head mechanic, Tony!! They never mind speaking with you, answering any questions or handling any concerns you may have! A great little place!
Aaron is always kind and Professional i drive from Palmetto Ga. Awesome service even when he was in Douglasville where I use to live. I bring All three of my cars. Also my daughter and son cars. Total of 5 vehicles. Thanks Express Oil Change
What a well oiled machine! The staff was prompt and organized. As soon as I pulled into the lot 3 men jumped up to help me. They proceeded to get me in and out as if they were a pit crew. It was a Great experience well exceeding my expectations. I‘ll def be back in the future.
Derek, Juan and Aaron were amazing at the Lithia Springs tonight. Got me in and out and Derek even pulled my air filter and showed it to me to let me know how unhealthy it was for the long term care of my car. BEST Oil Change Service Ive EVER received. Job well done guys! Thank you!
Love it here ! The staff are always friendly and welcoming. They even offered me a bottled water while I waited. Money well spent with amazing outstanding service! I will be back thank you all . Keep up the great work
Best experience Ive at a service shop hands down!! Very nice staff, quick and fast service!!! I would give 10 stars if I could.
Brought my sisters car up to Express for a quick oil change. Derrick was easy to work with... had me in and out in no time. Satisfied customer 👍
I rolled up in there with a soft pedal issue. They turned my 2,900 lb rolling death machine back into a scion tc. Those guys are THOROUGH. Ive taken my car to other shops and they didnt do anywhere near the work these guys did to diagnose actually problem in my car, which was causing other problems. Top notch service on thornton rd.
I went to get an oil. Change I brought my own filter they just had to change out my filter and add oil they billed 70 dollars the old man worker gone bull me for service they didnt perform so be careful and read ur recipes before leaving because they will get ove r on u
Very detailed ,employee offered other discount services ...courtesy and suggestions to fit my budget
These guys were AMAZING and quick with my diagnosis and service. Would HIGHLY recommend this location. Very reasonable pricing also !
Was one the most painless, easiest experiences Ive had getting my oil change. Theyve DEFINITELY got a customer for life out of me.
Absolute 5-star service from every one of the guys. Extra nod to Josh and Aaron. I rolled in barely 20 mins before closing time with 3 cars ahead of me and they were pleasant right to the end. They had me out in 20mins with oil change plus (free) nail removal from a tire and filling all tires with air.The time saved over scheduling hassles then still waiting hours at the dealer is SO worth the few extra bucks. you
Did not have any of the extras for my oil change. Topping of my washer fluid and other fluids, but charged me $75 for change. They only thing they did was put oil in the car. You pay more for those little things, but they didnt .Will not go back to this location. Barrett Pkwy is a great location. This one wad just closer to home vs. Work.
While I did not have a problem with the wait or the service...the price was a complete ripoff. When I pulled up the guy who did the check-ins while waiting said it would be $40.99. When I finally pull into the garage, the guy servicing the car asked me did they discuss pricing. I told him they said $40.99. He told me that was for conventional oil and that if I wanted the synthetic oil (which is of course what I get) it would be $60.99. Thats crazy! Total came out to about $74 with an alleged $5 discount. The receipt shows $29 synthetic upgrade. I called the dealer...Toyota after I left and they told me it costs $34 to service my car with a synthetic oil change. Unbelievable!
I been going here for years and they do a wonderful job no matter what you might need done. They care.
Very unprofessional. Over the phone I was quoted 42.75 for a conventional oil change plus tire balance and rotation. However, that was not the case when I arrived there. The price for a conventional oil change ranges from 46-50 dollars. 37 + dollars for tire balance and rotation. When I went to make a complaint, the manager nonchalantly disregarded my concerns. Poor customer service, or maybe someone made him upset. Either way, I will not consider this company in the future. In addition, I will be contacting the corporate office.
Got my oil changed on Thursday with no oil in my truck this place sucks along with management how yall gone charge me and I pay and my check oil sensor is on with no dam oil in my truck .....I want my money back
This place was super quick. Literally 10 minute oil change with no appointment needed. At 40 bucks for a standard oil change they are not the cheapest, but being in and out in 10 minutes makes it worth while.
Today was my 1st time here. I was very impressed and will be back. Derrick took care of my car while Ramon took care of my husbands. The whole staff was so friendly and welcoming.
Very helpful, knowledgeable and experienced.
I used to love coming to this location out of convenience and excellent service. Today was anything but! Raymond lacks customer service skills and obviously loves confrontation. Maybe he is having a bad day but he should reconsider who he likes to take it out on.He tells me Im putting the wrong oil in my car. When I explain to him that would be his companies fault because I came in here with my last oil change. He says if your engine blows thats on you. No! Sorry thats on you because your company put wrong oil in last time.
Great job always helping keep our fleet running around #atlanta 7 days a week
Derek was AWESOME! My wait literally was about 12 minutes. And the best part, it was affordable. Theyve won a new customer!❤
Always a smooth, easy process at this place. This time I needed a flat fixed and they made it painless.
I was n & out w/no problems. That is the way i like it. The workers was very polite. I will go back there again, when it is time 2 change the oil.
Ive been going to express oil change since I came to Georgia five years ago. Thank you Wayne for so many years of great service by you and your team.
They did my oil change, i thought it looked a little too full. I checked it right after and it was inch over full. I took it back and they did correct it. However if i didnt notice it, it could of caused damage to my engine.
Very courteous, knowledgeable, and fast staff. Assistant Manager Aaron took personal care of my car and had me in and out very quickly for a busy weekend. Will return in the future.
Laphonzo was Amazing ! Such a great level of customer service! He needs a raise!!! He was so helpful, fast and efficient! Seldom do I leave reviews...but I’m blown away by the service here!
Always great service! Very knowledgeable staff!
The service and expertise I receive here has always been great...if anything changes Ill let you know
Their next to the Racetrack on Thornton road by the Krogers.
Poor service! Rude manager by the name of Stacey. Taking advantage of a situation because a teenager brought her car back due to an issue caused by work done here. What the hell does it cost you out of your own pocket to recheck what is brought to your attention??... He wouldnt want someone to do it to his daughter, sister, mother, or niece. Situations like this cause people to stop supporting businesses in the areas in which they live and to go further out where customer service means something.. Here it obviously does not!! Dont take your vehicle here. Go somewhere else
Nice friendly people wasnt pushy! Great service! A tad on the high side for an oil change. $80.00 for synthetic oil
I only go here every car Ive purchased. I love there service. Quick fast honest .
Love this place both spots in Memphis and Lithia Spring were great locations to visit. The staff was very helpful and nice. Was offered services that wasnt asked for. Heres a customer to stay!!!
First time here, and had a good experience. Wait time was minimal, and once in the bay the staff moved quickly to get us back on the road. Friendly and transparent, which is always nice.
They will over charge, poor service, poor attitudes.Check autozone for help with free tools (borrowed with their help outside) and go to your dealership for better pricing.
These guys were very helpful and nice. They got my car legal and I really appreciate there dedication. Much respect!!
Yup, a ten minute oil change. Its like a drive thru for your car. They walk you through the simple process, they show you the oil level on the dipstick, make a few checks and get you out of there. EZPZ
Jeremy is the sweetest and so professional! Always come here. In and out. Just left, took less than 15 minutes.
Love this place. I’ve said it before fast outstanding service friendly professional staff who don’t try to take advantage of women.
Great service, amazing staff. Very kind, courteous, explain everything in detail and great work. Would highly recommend.
Arrived at 3:20 to get an oil change waited 45 minutes for one car to get an oil change because attendant was too busy holding personal conversation with female driver, openings her door, crouching down talking to her. Driver exited car 3 times to stand near computer and talk to attendant. Other lines had 2 cars come and go in the amount of time it took him to complete one Nissan Altima. AFTER A TOTAL HOUR of waiting, I left. Ill take my business elsewhere.
Such a pleasant experience. Quick service and the staff was very friendly! Was just passing through but highly recommend.
The service was great. The staff was very professional and kind, especially Jeremy. He answered all of my questions.
So quick and thorough... Definitely going back when its time to get another oil change
I actually have a free service at the dealership and Id rather let these guys do the work, been here a few times before, fast, easy, great team.
Super fast service &all courteous employees,you dont even have to get out of your car.Excellent.service oil changes&other services also
Employees always nice let you know whats going on with your vehicle Im fair with the prices always have a customer
Excellent service. My best recomendations arond if you need help with your car.
Great customer service! Aaron, Stacy, and the other guys whose names I don’t recall were awesome and dedicated!
What a ripoff! Supposed to be $18 off due to Braves special. Still cost $30! More than anyone else. They covered up the price posted so they can charge whatever they want.
They were all great and very helpful. I will not be going back to the Honda dealership anymore.
Derrick was the utmost professional, showing excellent customer service!Thank you Derrick!
Professional and fast only place for an oil change in lithia springs.
Excellent service. Everyone was friendly courteous and efficient.
Great experience first time out they took care of me pretty fast no long lines great services i recommend to anybody
Superb customer service.
This place is great and they even topped off my fluids! Deion offered top notch customer service and friendly conversation.
Very knowledgeable techs...oil change was done in 10 mins...
Fast and very nice staff
The best one Ive ever been to. Professional, friendly and fast!!!
I have never had a bad experience at this place. Service is always courteous, fast and friendly!
Great experience. Customer service was above expectation. I found my new car service spot
Love this place, not only can u sit in your car while all mechanical stuff is going on, but they were very informative about everything going on with my vehicle
Get in Oil Change in under 20 minutes without having to leave your car! service was A1. Have been going there for a while now, and I plan on going for as long as i am in the neighborhood
Love the service will all ways be my favorite place
I took my 99 Honda to this place and I have NEVER had a oil leak now my car is losing oil.......my husband and son-in-law looked at it and the oil is come out around the oil filter and its alot of it they almost ruined my can very up set.....
Quick, friendly, great service! I especially LOVE the discount I receive on Ladies Day on Tuesdays!
They have great service! Kind people as well
I wasnt there 10mins they got it done fast and early thank you guys !!
After getting oil drained they realized they didnt have a filter for my car. It was a waste if my time.
Very professional business and location. Their service has stole me from Jiffy Lube.
Fast and friendly service! Aaron was very helpful, polite, and personable!
Very quick service and friendly service as well.
Fast and efficient! Tech was friendly and walked you through what they were doing.
Excellent service. No pressure. Highly recommend this location.
I went for an oil change and left with confidence. The Supervisor went far and beyond.
Good customer service. Took about 15min. Had to request free water on a hot day.
Great service..
Great place to get oil change and fast and friendly...good location
I always have good experiences with Express oil Thornton Rd.
I wish i could remember the gents name, but he was very genuine and pleasant to talk to about something as lame as an oil change.
The guy was quick and nice very professional
Excellent efficient, knowledgeable customer service.
I love this place. The only place I take my car to get an oil change.
Really fast didnt even have to get out the car!!
Great customer service. Oil change a Lil pricey though
Very courteous and professional ! I love this location, been going there for years!
Zach was extremely nice and helpful while getting oil change would recommend
The men were very knowledgeable, respectful and fast.
Fast service. Nice staff.
I sit in my car before they finally figured how tighten the plug on my car.
Saved me a ton on my brakes. Quick and professional. Totally worth it.
Great place & Good service. Highly recommend 😁
John Roper is the best employee there. Very nice & helpful.
Staff was very friendly; very fast; and have reasonable prices
The Serve-personnels was professional an very concerning, GREAT-JOB
Quick service and great attitudes 👍
Quick service was in and out in less than 10mins.
Good Location. Clean. Quick and Professional. Thank You Every time.
They were fast! Also good pricing.
Quick Service they had me in an out within 20mins
Quick fast and good service
They were quick and efficient. I would recommend them to anyone.
Always a good experience. They get me in and out
Good service, very professional
The customer service is so so. You usually have to seek someone out to get your questions answered. The wait is sometimes long.
I have used Express Oil Change for oil changes and basic vehicle maintenance.
Didnt have my oil.
They took care of my car
Great place to get awesome service . Great people.
Quick and courteous
👍👍 great and fast service
Well far from quick but its convenient
Service Good. Room for improvement.
Moved me out of the line to let in a friend.
They were fast! Very professional!
Great service very respectful staff
They do it quicker and cheaper than PepBoys. My new spot.
Only people that is allowed to change my oil
Best place to get your oil changed
Super nice people and super quick... Love it
Straight forward and quick. These dudes are great.
Great experience will be back!
Fast and expertly done.
Great customer service!
The only place I trust!!
Always good fast service
Very good food & service.
Very quick service.
Nice guys and was in and out fast
The attendant was very helpful and professional
The service was smooth and efficient
Great service and quick....
Excellent service team!
Derrick was quite the professional!!
Quick and informative service
Quick and friendly service
Quick and Knowledgeable about my vehicle
Great service and manners
Quick and very polite.
Very respectful & quick.
Very nice and professional staff
They change oil quickly
Great staff and great service
Great service
Usually quick and thorough!
Good, fast service.
Very helpful & professional
Great service
Friendly and very helpful
These guys are the BEST
It was awesome !!
Always treat me right
Good service.
Great service
Great service!!
Fast and friendly
Quick and efficient
Quick and easy
Nail in tire...repaired!!! THANKS
Love this place!
Great
Great service
Fast
Excellent
Quick service
Total reviews rating 4.5
199 Reviews for Express Oil Change & Tire Engineers 2023:
Review №1
2022-06-03They are great. Derrick is the best. He went over the details about every fluid in my car. A big thank you goes out to him and the others at express!
Review №2
2022-06-06Customer service here by the guys working in the garage was pretty good. The manager Mike was very helpful. I wanted to get my radiator flushed, but wasnt able to do that because Express Oil Change and Tire Engineers have a policy that they must check for leaks first. If there are leaks then they dont do the flush. That was the only downside for my visit. Other than that they topped off my fluids and were very fast doing so.
Review №3
2022-07-01Mike the manager was very honest and upfront about what my truck needed and didn’t need. I will definitely be taking our other vehicles to them as well.
Review №4
2022-04-01I recently got my oil changed and it was quick, easy and the staff was very friendly. Prices are responsible. I would recommend any to visit.
Review №5
2022-01-25Ive been using these guys for awhile now after switching from Jiffy lube. Each vist has been professional and quick as advertised. Had one issue but Keith handled it. Although keith wasnt there my last vist his service techs did an outstanding job. No problem. I would recommend this place to anyone. The lead tech Derrick helped me out. Always on point.
Review №6
2022-06-18It was my first time going. The staff was friendly and professional, i didnt even have to get out my car and they had me in & out within 10 minutes. Will be going again 👍
Review №7
2022-02-01Oil changes have been great and fairly expeditious. Harder and harder to find good service nowadays so the assistance is much appreciated! Kindly...
Review №8
2022-02-12Other surrounding express oil change places in Marietta hv poor C S.imagine my going all the way for maintence or service on my car off Thorton road in lithia springs area because my area cant make me and my car happy?
Review №9
2022-02-03They take care of my truck everytime I go. Great set of guys work there
Review №10
2022-04-25Awesome service. Really took care of my car.