Wheelchair-accessible entrance
Yes
Extra Space Storage in Alpharetta
Categories
Location on the map
Alpharetta, Fulton County, Georgia, US
Accessibility
Crowd
LGBTQ+ friendly
Yes
Phone: +1 770-998-4700
Site: https://www.extraspace.com/stora...
Site: https://www.extraspace.com/stora...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:6AM–10PM
Extra Space Storage in other cities:
Comments (199)
Felisha was amazing and friendly. Helped me so fast and got me exactly what I needed! The faculty was clean and easy access. So glad we found it! We booked online and got a discount. Also she made sure we booked the right size online and was going to help us switch before we paid so we got the right one. Highly recommend! From the facility to the service. Excellent
The service was excellent! Felicia was so very friendly, and professional. She was so helpful and knowledgeable about the property and the service. She asked all the right questions and although I think we could have gone to another storage company and got a better monthly rate she made Extra space storage our choice. It was her friendly customer service that sold me on Extra Space Storage. Great customer service still matters to me and most people. Great job Felicia!
Delish is the absolutely most incredibly amazing Property Manager in Georgia! She is tremendously helpful - almost to the point where she can anticipate you questions be fore you do. Felisha has the personality and business acumen down to a perfect science. Believe me when I tell you that Felisha is ALL that you have been looking for! 😊🌷
Look no further for your storage needs. After calling around to numerous locations and finding out the cold they gave me was not the price I would pay I finally mountain Felisha and Extra Space Storage. Felisha made this entire experience not only easy but absolutely enjoyable. She is top notch when it comes to serving her customers and making sure all is right with your experience. You cant go wrong renting space here.
My Extra Storage consultant Felicia was extremely helpful in choosing what would be best to fit my storage needs. She was very knowledgeable about the sizes, prices, and the overall Extra Storage experience. I enjoy the convenience of the location for my storage. The easy access whenever I need, and the level of security for the complex made the decision simple choosing Extra Storage. Thanks Felicia
Felisha was AMAZING. Professional, friendly, courteous! She helped me reserve storage at another location which had sizes to fit my need and wallet. GREAT experience, that you dont usually get at a lot of places. Thanks, Felisha.
Felisha is amazing and I am extremely impressed with her level of customer service. I have used Extra Space Storage facilities for 5 years now and I can refer them with confidence. Felisha, I appreciate you and thank you again for everything! - Don
Felisha was wonderful! She helped us pick our a unit that would fit our things, explained all the pricing and options to us and got us set up right away. Im so glad we decided on Extra Space, she made it so easy for us.
Felisha is amazing! She does a great job and takes pride in what she does. The attitude she has is awesome rather its with her customers or coworkers she is absolutely wonderful and always positive! I would highly recommend this place to others ONLY because of Felisha Donerson!
Felisha was great! Great customer service. Highly recommend it.
Easy process to get a storage unit quickly and during a pandemic. Everything was done over the phone and Felisha has been polite, professional and helpful. Storage space is clean and feels safe. It really has been a positive experience, so far!
Came in a week or so ago to get storage due to a last second move I had and Ms. Felicia was super helpful and friendly customer service. She was nice enough to even help me with a few personal things. Love love love her kind heart. Love this place and the other employees as well!
I am a huge fan on doing reviews! If you are looking for storage, short or long term, this is the place to store your items, I had a storage for almost 2 years, and it was pretty hard for myself and family and Felisha was exceptional with customer service, knowledgeable and extremely welcoming. I would definitely recommend this storage place to all. I always say everyone has a story and when you walk through those doors, Felisha smile and personality will brighten anyones day.
From registration to move-in, the staff was extremely helpful and friendly. London made sure that I received the best value for my move, and Felisha was thorough in explaining billing and benefits. Even with my short notice and delays, they were very understanding and accomodating. Highly recommended!
Great spot! I walked in, and Felisha was very sweet and was extremely helpful. Fortunately they had exactly what I needed and because of Felishas great customer service, I didnt need to look anywhere else. Thank you!
My experience here was great. One of the employees, Ms.Felisha Donerson, was especially amazing. She was very helpful and friendly. Working with her was made very simple, she seemed very knowledgeable and experienced. I enjoyed her service and I am overly grateful for her patience and dedication to the job.
This is my first time renting a storage unit and Felisha made it so easy. Not only was she super sweet, she also explained everything I needed to know. It felt like talking to a friend! The place over all is clean and it feels very safe. I’m looking forward to storing my extra stuff here while I move!
Felisha was friendly, professional, and informative on everything we needed to know about renting a storage unit! From the moment we arrived, we felt our business was valued! We visited other storage units but none were as nice and as accessible as extra space storage! And nowhere else Felisha - making this our #1 choice!
The Manager was extremely professional, providing great detail about the services offered. Staff went above and beyond to help me find the information that I needed to make an informed decision about their services. So happy with the service - totally telling all my friends and family!
Felisha takes care of this business and customers in a very professional and caring way. She always has a big smile and is happy to see you. She is a great manager.
We had the best experience renting from Extra Space Storage! The grounds and facilities are the cleanest I’ve seen at a storage unit and we were welcomed with a huge smile and incredible energy from the manager, Felicia. She walked us to our unit, explained the contract in detail to be sure we understood and made the entire experience so enjoyable. There are lots of options to choose from in this community but our family highly recommends renting from Extra Space Storage.
Dylan was a huge help! He transferred my second unit’s location so it could be closer to my other unit. He showed me around and let me know the most efficient ways to access my units. You also get a complimentary lock with your unit when you do a rapid rental.Excellent experience.
I came into Extra Space today to secure a space and Felisha and she gave me A-1 service. She helped me manage through my situation in a quick and fast. I will definitely recommend Extra Space and ask for Felisha. She’s great and I had a great experience.
I have never seen a more professional and well keep storage facility than this one. The location is perfect, the price is great, and the staff is top notch. Felisha, the store manager, is absolutely the best. She is always smiling and upbeat, and so knowledgable about how to address questions. Moving and storing things can be a hassle, but Felisha and her staff really make it a little bit more manageable.
Felisha is so sweet. She warmly welcome me to the facility. Called me by my name, as soon as I cane down from the car,(I had spoken to her on the phone and gave my name). She deserves a promotion!
This Extra Space Storage facility is by far the best!Not only is it conveniently located, but it is a well maintained and very secure facility to be sure.The site manager Felicia, makes it all worthwhile, with her warm and friendly personality, and her conscientious and professional way about her.She really helps you to feel that all of your storage needs, or concerns will always be taken care of.I have used storage in the past, but I have found this company and this location to be the best!I would highly recommend Extra Space Storage and Ms.Felicia, the site manager, for all of your storage needs.👍Maureen M.
Felisha was so helpful and so kind. She had a smile on her face the entire time she was assisting me. She also helped me find a great deal for space at this location. Very happy with my first impression.
Beyond Great Service. I rented a storage room last summer and I have had to come to the property several times to get things out of my storage. On every visit the property is clean and I always stop in to see Felicias friendly face. She is beyond amazing and helpful. Its almost like going back to your old neighborhood and seeing an old friend. I would refer anyone to store their things here. P.S Felicia you are truly an awesome property manager here!!!
Felischa was so incredibly kind and helpful! We were grateful for her assistance, and she made moving into our storage unit super easy. Keep her around Extra Space Storage, because shes a great employee! :)
Felicia & Laterra were awesome to deal with! They held my reserved unit and followed up with me until I was sure of the size I needed for my storage needs. They were very knowledgeable and helpful every step of the way! They made us feel very welcome and treated us like family! The units and facility are very clean and I would definitely use them again for my storage needs.
Very clean - climate control is great. Would give 5 stars but the pricing increases over time are higher than they should be. If youre a long-term renter you are subsidizing new customers.
Felisha was soooo helpful and sweet. She worked with me on getting the correct size unit and just went out of her way to make it easy.Thank you again Felisha, you have a fantastic personality and great work ethic.
If youre looking for a space to hold your things this would definitely be the place I recommend. The facility manager, Felisha, was very polite and professional. She answered all my questions and helped find the unit best fit for me. She took her time showing me around the units and putting me at ease my belongings would be protected and covered. If I were asked by any family or friends I would recommend to all of them !
Felisha was professional, proficient, polite and just all around wonderful. She assisted me in my needs and was wonderful to meet.... oh did I say I took minutes to get me all set and squared away!!
We have had a great experience from checking out the unit and shopping around. We decided to come back here. They have the best customer service! Working with Falisha the manager has made everything easy. The units are clean and secure.
As soon as I walked in I was greeted with a smile! I let them know what I needed to put in storage and they showed me a unit that they recommended...it worked out perfectly!! This office has a very professional and knowledgeable staff. First time storage renters! Very easy process!Ask for Felicia and LaTerra theyll make your renting smooth and easy!
Words cannot express the professional, friendly personality of Felisha at Extra Space on Holcomb Bridge. I had a storage problem and with her knowledge and experience all was resolved quickly and I saved money as well. She is so awesome!!!This world could use a million of her!!!Thank You Felisha !!!
This is my first time renting a storage unit. Felicia was great to work with. She was knowledgeable about the facility and has a great personality. She also made sure I understood every aspect of the contract and gave me helpful suggestions on picking a unit.
Although i was only here for a short time, Felisha was so awesome assisting me with my set up. I highly recommend this location for your storage needs. Friendly and provided great advice in moving tips. Thanks
I had a great experience getting setup with a new storage unit! Earl and Falisha were friendly and efficient in getting my account setup and rolling. Earl did a great job explaining the gates and security entry. I was impressed with how professional the process was and the cleanliness of my unit.
Exceptional customer service! Lavondre and Felicia are both very knowledgeable and professional. They answered all my questions and helped me through the process. Their smiles light up the room, and they genuinely care about the customer. I would highly recommend this location to anyone looking for a storage facility.
Im relocating from GA to FL and had to visit this location to sign my contract. Felisha was the one to assist me and she was amazing. I had such a wonderful experience I almost didnt leave GA 😊. Furthermore, I would recommend Extra Space to anyone in the market looking to buy storage space.
I was having a hard time trying to figure out where on earth I would store my things while I get settled into a new setting until I came across this Extra Space Storage. With help from the store manager, Felisha Donerson, I was able to get the perfect storage unit. She was very nice and kind towards me. If youre looking for a place to store your belongings, come to this location and make sure to ask for Felisha, she rocks!!
Felisha made the entire experience absolutely amazing.She is an excellent employee and a credit to the company she should be wearing a super cape because shes doing a super job. Its a pleasure doing business with her and the organization she represents
Felisha was she a great help to my family. She give you a peace of mind when things seem tight. We got a great unit at a flexible rate. Thank you Ms. Felisha for all you help.Your great at what you do.
Felicia was amazing. The prices are outstanding. I have a broken foot and Eddie even set up my wardrobe boxes and placed them in my storage unit! They are fabulous!!!! - Rox
Felisha is a great customer service person. We had rented a space there before and she remembered myself and my husband. Very clean space. Very friendly associates!
A most pleasant experience of quality service. Felicia answered every question I had and then made sure I considered every option carefully before deciding what was the best solution. This company seems to take pride in creating a sense of community with the customer. There are cameras everywhere, its obvious that safety and security are a top priority. And, the grounds/facility are well maintained.
Dylan at Extra Space Storage was extremely helpful and the process of renting was super easy! I like that they offer insurance in the case of anything being damaged while we are away. Thanks for everything!
Felisha is so sweet and smiles all the time. I love working with her. If only she were single....oh well.... thank you for having such an amazing employee.
Ms. Felisha Donerson is one phenomenal lady. She made my experience here so wonderful. She is very loving and truly cares about the customers.
Please just ask for : Felicia she is amazing with all the knowledge, support and attention she gives!This company should take note and promote her to a higher her position before some oneSnatches her up.Amazing
Felisha was the extremely helpful and kind, she was also very informative. I am very pleased with both the facilities and the service provided by Extra Space Storage.
Felisha was GREAT!!! EXTREMELY helpful, professional, personable, and friendly. Working made the process of choosing my storage facility very easy.
This facility is one of the best I’ve been to! VERY clean and professional. Everyone was very helpful, especially Felisha Donerson. She made my experience and process very smooth and uncomplicated. I will be returning to use their services again in the near future!
It was a great experience with London, she was very helpful, went above and beyond just to make me feel comfortable, walked us through the storage and helped us get the best one for our needs. Everyone needs to go to extra space storage when looking for storage great experience and thank you London🙏
I love this location the service and how clean the property was. Felisha was very professional and took care of what I needed in a timely manner. This is one of the best storage places I ever rented from. I will recommend this to others.
The customer service here is superb! It really matters how youre treated as a customer and Felecia and her team have really made me feel comfortable and valued. I would recommend them to anyone looking for storage units/service in this area.
Great experience! Dylan was awesome! He made the process super easy and seamless! I will recommend this company to anyone I know looking for storage!
Wow....i havent been this impressed in quite a while. Over the last couple of months i have been shopping for storage. The professionalism of Felisha Donerson was unmatched. Not to mention her knowledge of spacing and current promotions. This location has won me over and by business.
Felicia and Lilia were extremely helpful, I’ll definitely be doing business with them again if I ever need storage. Super nice and friendly and they keep it real with you! 5/5
Ms. Felicia and Josh were incredibly professional and knowledgable. They assisted me in getting the best unit for the items I needed to place in storage. I would reccomend this facility to any one who is interested. Overall top notch experience.
Provides great customer service!!!! Highly recommend for those looking for clean, user friendly storage units!!!!~~~I needed help with a follow-up on accounting item. Lavondre stepped up big time for me and took care of the issue much quicker than i had expected. Appreciate taking ownership of the case and resolving it accurately and promptly...!!
Ok, I did NOT expect to receive such great service at a storage place. I thought it would be a quick “here are your keys, sign here, see you later”. London was sooo nice and she gave me a tour and walked me through my lease and everything. A surprisingly pleasant and helpful experience. Also the pricing here is great. I would recommend this place.
Extra space storage is a great place to store your stuff as long as you like. Its really clean and neat and managed by Felicia. She is very nice and polite. She is an awesome manager.
Felisha is the best Store Manager. She is very professional and polite. VERY GOOD for business. I highly recommend you store on Holcomb Bridge. Its just like home!!!
Every 5 star is deserved by this property. It is exceptionally clean at all times. Management and staff are always friendly. We stop by the office just to say hello to friendly faces when we come to our storage space. Awesome teamwork here guys🤗👍🏽
Lavondre and Felicia were extremely helpful and nice! Walk in and was greeted happily and friendly. They did everything they could to fully help me and make this a very easy process for me. Super sweet and super friendly staff!!!!!
This was my first time using a storage unit and Ms. Felisha made it very easy and inexpensive. She was very nice !! The storage that I rented was very spacious and clean !
Felisha is an awesome store manager. She was extremely helpful and very personable. Lavondre is very friendly as well. I highly recommend this place!
Felisha and Sahi are superb employees! I enjoyed my rental install time with them. They are very courteous and professional!
Felisha is great! She helped us with our storage.. listened to our problems and referred somewhere to eat lunch.. She’s a one stop shop over here!
Felicia is the best! She is very polite, always available, courteous, and helpful. Units are very clean. Best experience thus far!
There are nothing but entirely positive comments to be made about the excellent experience I had with Extra Space Storage. The treatment I received was top notch and the entire process was made effortless by the customer service I was given.
I love your staff at 2860 HolcmbrHolco Rd. 30023 Felisha Donerson is Awesome and she is very nice , and so are her co.workers very polite and friendly. I rate them 5 Stars *****
Jaime A. was very helpful and very friendly. I was guided through the process with the best of ease and I was extremely satisfied with my service. :) I definitely WILL recommend this business to my family and friends. And I want to say thank you for keeping great customer service alive and well!
Felicia was amazing. She saved me money and offered great advice that really helped me. I recommend Extra Space Storage for your storage needs.
Felicia is really good! Imformative to the max! Helps you make great decisions and selections. Would recommend just for her!
I really enjoyed my time with Felisha. She’s very professional & efficient. I will refer everyone to her!! She’s awesome!! Very personable.
Wonderful experience. The property manager Felicia Donerson is so nice and patient. Thanks for taking the time to show us multiple units and walking us through the steps to get us the right unit!
Felisha was very helpful and friendly! She explained everything thouroughly. Would definitely recommend this place for your storage needs.
Ms. Felisha was very courteous and helpful her welcoming attitude and smile made my experience a lot better. I highly recommend Extra Space Storage in Roswell Georgia
Felicia and JaDarius made picking and setting up a space very easy. Very professional and friendly. Excellent location, prices, and top-notch staff made this an easy decision.
Felisha is always smiling and friendly when I walked through the doors. I enjoyed talking to her and Lilia today. They are keepers Extraspace!!
Visited this property with my moms. And the manager Falesha was so helpful. Even though I was still shopping she was nice and helpful. Of course we came back! Great service!
London was great, I had a wonderful experience. The units and building was really clean. Even though I didnt rent here I still had a great experience. You wont regret renting from Extra Storage!!
I came to Extra Space Storage looking for a 10x20 unit today, but this facility did not have any available at the time. However Lilia and Felicia went above and beyond and found a faciltiy nearby that had units available. They even went through all the details of how to get everything setup for unit I needed. Awesome customer service!!!
I went to another storage space looking for a unit and when they didnt have the size I needed, I quickly called this Extra Space. Mia was so helpful and eager to assist me. The building was clean. The price was right. Im now a happy Extra Space customer. Tell a friend, I have!!!
Words cannot express how highly I recommend choosing this storage facility. I recently was put in a very bad situation when I hired a moving truck, Destiny Van lines to move my apartment from DC to GA. After paying an astronomical amount of money for them to move my apartment from DC they then refused to move my belongings into my George apartment due to the fact that the roads were too narrow. I had to follow the moving truck in my car to the storage facility which I assumed that they were going to pay for. LaTerra was working that day and I could immediately tell that she sensed the anger, frustration, and abusive mentality of this mover in regards to how he was communicating with me. She pulled me aside and asked me if I was OK and asked me to brief her on the situation I was currently dealing with. She then walked us down to the storage facility that was on a promotional special in order to save me money. To both of our shocking disbelief this tyrant of a mover started screaming at Laterra and myself, stating that he did not care about me or saving me money and why would he care about her she was just a lowly storage worker. Despite the insults, LaTerra remained professional but quickly came to my defense and explained to the mover that I was her customer and that he worked for me. I told LaTerra that I was going through an emotional family situation and I didnt have the strength to deal with this abusive man and she stuck up for me as a professional, as a woman, and as a person. The level of customer service she demonstrated was beyond anything I have ever experienced in my entire life. The following day I went to the storage unit and these movers had jammed my belongings so tight into the storage unit that I couldnt open the door. Felicia, the store manager, was working and when I told her that I wasnt able to open the door she immediately followed me down and helped me open it. I then told her that I was the woman from the following day that was involved in that terrible situation with movers and asked if LaTerra had briefed her on the situation. She relayed that she had been fully briefed and that she was so sorry that this happened to me and I actually got emotional in front of her looking at the amount of belongings I had to move and she held my hand and got me in contact with a moving company that would help me move the whole storage unit in one trip. I cannot thank this storage facility enough for extending such a degree of support towards me I highly recommend and trust this company. Felicia is an incredible manager and LaTerra is one of the most amazing people Ive ever met. Thank you both from the bottom of my heart!
Felisha was very down to earth with the introduction of my purchase,I believe in great customer service and specifics,and she nailed all pointers,Thanx again for bringing me aboard to store my belongings
Great customer service. I just moved in today and Felicia checked me in. She was very friendly and welcoming. I will be referring my friends here.
Lilia was so hopeful to me. She stayed last minute for me when I realllllyyyy needed the storage space. She didn’t complain about the how late I came. And she was a pleasure to speak with!
Felisha and Terra are phenomenal!!! ExtraSpace Storage is the best. This is the cleanest and safest storage. Thank you for your excellent customer service.
Felicia was very thorough and made it easy to get a rental. Definitely will recommend and appreciate the stellar customer service.
Ive paid approx. $12k over the past 3+ yrs for climate controlled storage in two units and just found that a lot of my antique furniture and textiles were water and heat damaged (cardboard boxes collapsed from moisture, melted candles, glue released from extreme temperature changes, MOLD/MILDEW, etc.). The manager said they werent liable for the damage since I didnt use their insurance policy. I wouldve been better off dragging my valuables into the woods, scaping some pine straw over everything and leaving it (Id be $12k richer for sure). I dont know if this is a common issue with storage units or not but I had things stored in my mothers garage that were in better shape than what I had stored here. Make sure youre very clear on what youre paying for when selecting a storage company and defintely go over what your insurance policy covers.
Extremely clean facility. Professional staff. The manager was busy with another customer so her employee showed me a few different size options because I wasnt sure what size storage I needed. Instead of just telling me to get a high priced unit he actually helped me figure out a realistic space for my things. Thanks guys.
Felisha is an awesome manager. She made our move in experience stress free! I totally recommend this place!
I was visiting the Georgia area due to an impromptu move, and was recommended by a fellow colleague to this location. There I met an individual by the name of LaVondre. He provided me with the rates and showcased additional options and units. Needless to say he was quite handsome! I was able to get exceptional service and flirting done in one day! I will be back veryyyy soon! Thanks LaVondre!
I really appreciate all Johnny did to help me with my storage needs. I will definitely recommend Extra Space to my friends and family.
Key broke inside the padlock on the sliding door of the unit so needed it manually sawed off to put a new lock. Lavondre was in the front office, he got a saw, and got it done. Great guy, great attitude, and very helpful. The units themselves are very clean and secure - they run the business very well and are a pleasure to deal with. Thank you again Lavondre!
Felisha did a great job setting up quickly and easily! She also gave some awesome tips on storing!
Great customer service, cheery and helpful. The units and surrounding are was well maintained. LaTerra is truly a great asset to this company. I would recommend to a friend and purchase space here again if the needed.
Exemplary Service. I hate having to deal with storage facilities, managers and have never had good experiences until I moved to Atlanta. Jaime and Mia are so helpful when I have questions or issues. I will always recommend this faculty to friends.
The Representative was professional, friendly and courteous. Than you Extra Space Storage!
Felicia and Lilia are the best!! I couldn’t ask for better customer service. I know I’m in good hands here, and would recommend this storage facility to anyone!
This company rocks!!!! WOW!!! I have a unit at Public Storage also and the difference between the two is night and day. I couldnt be happier with how much more professional and welcoming Extra Space is. Rent with confidence!! Ill soon have all storage needs provided by Extra Space.
I am always treated with the utmost courtesy professionalism and compassion every time I deal with both Felicia and Sharawn. It is a pleasure doing business with Extra Space Storage.
Felicia was EXTREMELY helpful in assisting me with seeking storage space. Great personality and very informative in answering my questions.
Felisha was great. She is friendly and quick. I was in and out in less than 15 minutes.
Felisha is very courteous and professional.I am very happy to have met her and get her assistance with this storage unit.
The manager Dylan is great, very service minded. Everything is convenient and easy access.
I love this place! Felisha is a very friendly and professional. Extraspace is a community in a community! The prices are great too. Very competitive.
Customer service was excellent - they let me park a large shipping container for a few days while I unloaded into a storage unit. Their climate controlled units feel great.
Felisha has such a wonderful personality and a lovely staff. If you’re looking for a storage place, this is your location!
Lavondre was so helpful!! He made one part of my morning less stressful! Made me laugh, all while being professional in meeting my needs! Thanks!
Extra Space Storage has helped us through a very difficult process of needing storage after our home burned. The front office employees are always polite and helpful and certainly reduced our stress level through this process.
Best storage place I have ever been to. Felisha was a great help and very professional!!! Highly recommend.
Felicia and the young lady that was working as well were both Awesome. They had excellent communication skills and their Customers Service was off the charts!!
Felisha and the staff are unbelievably nice and helpful. Such a wonderful experience, would recommend them a thousand times over!
This place is Awesome!! Laterra was a great big help and Felisha was extremely sweet!! I will definitely refer friends to rent here!!!
Felisha is so sweet. I wasnt able to get here on time. She stayed late to rent my unit. Thank you so much. I really appreciate that
Felisha was so much fun shes so helpful ! Very nice. Im so glad I came here with her
Felisha was very helpful! She got me in and out. Really good prices.
Felicia is the best ever. Welcoming. Helpful. Friendly. Make me laugh. Just love her.
I never saw someone so friendly so proffetional like Felisha. Thanks extra space to a good person in your office.
Excellent excellent!! Customer service, it was a very long hard day of moving and they really took care of us.
All my belongings were protected. Dylan was great!
Felisha was soooo awesome. It was smooth and quick..Great Location!!! Excellent Customer Service!!!!
Felisha is Phenomenal!She answered every question and was kind, very nice and professional!!!AAAAA ++++
Mrs Feleciawas very nice and had great customer service skills. My experience was excellent.
Felisha is an awesome manager. Very friendly and pleasant smile.
Felisha and Lavondre are awesome, always friendly, clean facility and always takes care of my needs great job Felisha and Lavondre you guys rock!!!!!!
Sharpen was amazing. She misses her whole lunch break just help keep my. They are the best.
Felisha and Lavondre are great! Very courtesy and great customer service. Always eager to help when needed
Felisha is a great manager! She made my move in very easy!
The customer experience is very friendly! Felisha is great and treats you like family!
Felisha and Lavondre are really friendly and helpful. This place makes you feel at home. I highly recommend it!
Great customer service by London! She was helpful, efficient and very kind. and a pleasure to do business with.
Location is excellent. Very clean and secure great aces for climate controlled large storage spaces. Always flatbed carts available to help move stuff. Management is very helpful!
Mr. Lavondre was very helpful, patient & personable. The facility & unit are clean & seem secure. The price is a great deal!
My experience was great! Very helpful and professional employees. Great customer service, and very clean site.
Felicia has been a wonderful help today and a great person to work with. Left me with a smile on my face!!!!!! 😎
Ms. Felisha was very knowledge and easy to talk to. She went above and beyond to make sure all of my questions were answered.
Dylan was awesome in helping me figure out my best storage solution for my motorcycle!
The service was great and the site manager Felicia is absolutely wonderful. She was very courteous and helpful.
Felisha and Josh were great!! They made the transition very easy! Thanks Extra Space!!!
The store manager Felisha is awesome, she is good and attentious with the customers. I totally recomend!
Felisha is a very hard worker and gets the job done and answer all my questions that i had !
Felisha and Sharawn are magnificent! They make storing easy!! Thanks Extra Space..
Happy to share that customer service was very helpful and professional. Great experience at the site, and very clean overall.
Clean and efficient storage location. Super helpful. Felisha so helpful and runs the place like she owns the place.
Very helpful. Felisha was terrific in helping us on very short notice and they had the exact unit we needed.
Excellent service by Felisha - she stepped my through the contract process and made everything easy!
Customer service was excellent ms Felisha always does phenomenal job and always makes me smile
Felisha was very friendly and making my move in as stress free as possible.
Felicia was kind, cordial, and helpful during my visit and throughout the sign up process.
Felecia the manager is awesome and thorough. The facility is extremely clean. Good price and specials as well.
Felicia helped me out, kind and helpful crew. Was a customer for about 4 months, great experience.
Felisha and Josh were very helpful. Got me in and out. Great prices.
Felisha is an awesome manager! She is very professional and helpful!
The property was very clean , Felisha is also friendly, helpful and overall in general , made my visit great !
I wish every storage place would be as friendly as this one :-) Felicia and Lilia are doing an awesome job!
Felisha is great! Always friendly and helpful. The place is always clean.
Felisha Donerson is the store manager and she is awesome!! She made the experience fun and easy!!
Lilia and Felicia were very pleasant and I would recommend extra storage without hesitationShirley Cook
Felishawas very helpful. She made my move in very easy.
This has been the best customer service I have ever experienced!! LaTerra and Felisha are wonderful!! I love this place!!!!
Lilia was extremely helpful and made sure I was well informed of all the policies and procedures involved with my unit! A+ attitude
Falishia at Holcome Bridge Roswell ga was so helpful I can highly recommend your units to anyone. She should be commended. Bob Campbell
Felisha was great! She met me at the door and took care of me!
Felishia was amazing Super nice and funny. Made everything super easy.
The Manger was friendly, helpful, and informative. He knowledgeably answered all my questions.
Felisha was great. Very personable and courteous. Great experience.
Felisha was great! She was very patient and helpful!
Felicia is a tremendous help with all of our storage units.always positive and helpful.
Great place, friendly and professional. Lilia was so friendly and answered all my questions. Definitely recommend storing your belongs here.
Felisha is the person to go too .... if you want a good customer service
Felisha and Hannah are great!! They were very resourceful and extremely nice!
By far the best customer service that I’ve ever seen by Felisha!
Words cant express how amazing Ms. Felisha is......all I can say is that you have an amazing manager....
Felisha is really nice and have a great attitude. The prices are great.
Felisha was great, made my move in very easy!!
Felisha was great. She was very patient and friendly.
Felicias service was EXCELLENT! Be sure to visit this location for all of your storage needs!
I would give 10 stars if I could. 5 stars arent enough! Felisha is a God sent!!
Price is reasonable and the place is always clean. Felisha is really friendly.
The customer experience is very friendly! Lavondre is great and treats you like family!
Professional management. Very accessible and always willing to help if needed. Clean, safe, and maintained. Prices are competitive.
Lilia was awesome she stopped what she was doing and got me in a unit fast. Couldn’t be happier!!
Total reviews rating 4.9
199 Reviews for Extra Space Storage 2023:
Review №1
2022-06-13Over the phone we were told the unit had 24 hr access and then our payment was taken. We arrived and asked in person was unit 24hr accessible and was told it wasn’t and the unit that was paid for was also smaller than the one discussed! Be sure to go there before giving your card info out
Review №2
2022-07-13Tasha and Lyndsy was awesome! I was in and out even enjoyed a few laughs! I love the energy and super inviting when you walk in. Thank you so much ladies! Y’all rock!
Review №3
2022-07-16Tasha was very helpful. Followed up with me. Helped us find the best unit for our needs.
Review №4
2022-07-06My space was clean, perfect size and the customer service is amazing they treat you like family!
Review №5
2022-07-23Tasha was very helpful I highly recommend this site she is an of storage expert
Review №6
2022-07-075☆s for the rental, less than 1☆ for the owner. How do you increase the rent $60 at once? Horrible, thats why I am leaving Rm420.
Review №7
2021-11-15I had an AMAZING experience with Extra Space Storage! Mr. Michael was very helpful,friendly and knowledge about the units. I had no idea of the size I neede,but he help me figure it out petty quick. Michael thank you for you time and effort it was much appreciated! And to the owner it would be so nice of you if you could Bless Michael with a riding cart for Christmas!!! Thanks again Michael & never lose that WONDERFUL personality or smile its going to take you a very long way....
Review №8
2022-04-05MILDEW PROBLEM - Climate control NOT functioning. I paid way too much for my belongings to be ruined. Im an old person, Ive got a lot of photos.Person on duty on 9/18/20 said is best to move. Oh yeah, weve got a leak problem but I didnt think it went as far as your unit. Someone is coming this week to fix it. No compensation. 10X15 unit $242 #501Extra Space Storage2860 Holcomb Bridge RdAlpharetta, GA 30022Edit. Company reached out to me, but did nothing to improve this situation.
Review №9
2020-07-06What an amazing experience. Felisha was great to work with, extremely pleasant and knowledgeable. She listened attentively to understand my needs and found me a space at a different location than hers, that was exactly what I was looking for. I highly recommend her to you.
Review №10
2022-07-06Tasha is awesome she is the new manager and she is working hard!