Wendys in Canton
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Canton, Cherokee County, Georgia, US
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Site: https://locations.wendys.com/uni...
- Monday:6:30AM–10PM
- Tuesday:6:30AM–10PM
- Wednesday:6:30AM–10PM
- Thursday:6:30AM–10PM
- Friday:6:30AM–10PM
- Saturday:6:30AM–10PM
- Sunday:6:30AM–10PM
Wendys in other cities:
Very rude staff. Took well over 5 mins of sitting at the speaker before anyone would even take my order. Got up to window and the guy didnt even say one word, handed me my food took my card and gave it back all without saying a single word because he was too busy chatting it up with the other guys that were working so after all of that I get soggy chicken nuggets a soggy chicken sandwich and a jr bacon cheeseburger with a hard stale bun
I absolutely love Wendys. Its my favorite fast food restaraunt. The staff at this particular location is absolutely awful. Lazy, poor communication, I had to repeat my order literally 5 times and the girl still seemed to be confused. My exact order was 2 spicy chicken combos. Simple as that. I waited 10 minutes along with the 2 cars in front of me on our food. Defeats the purpose of fast food. Very poor it needs to be re staffed.
The food is always good and the people are friendly, theyre just really slow at this location. I almost always have to wait for something and instead of letting me have the food thats done and bring whatever im waiting for out later, they wait until they have everything to call my name and half my food ends up cold. Last time i went with a friend and I ordered first, but they got and ate their food before I got my drink. I have worked in fast food and understand when I cant have things immediately, but the employees should be trained to give the food thats done to the customer at the counter, and then walk whatever the customer is waiting for to the table so food doesnt get cold!
Kim is amazing!!! This Wendy’s is the closest to my house after a long day at work and I’m vegetarian so there isn’t many choices anywhere for me so I baked potato after a long day always sounds amazing! Lately since they are about to close when I come by, they are out but I called this time just to see & kim was so sweet she said she would hold one of the last ones for me. That us TRUE CUSTOMER service you rarely see in fast food anymore and that is what makes a customer for life. Thank you guys. After a long day it is a small thing but truly appreciated!
Went to the drive thru with the game this afternoon and was not disappointed. The woman at the window who had multi colored hair and some piercings had THE BEST customer service Ive gotten at a fast food place thats not chick fil-a. She better get gosh dang employee of the month. Yeah, I said it.
Tell me why its 9pm you have an entire hour before close & you dont have sweet tea???? the most popular drink in georgia & youre too lazy to make another batch of sweet tea. & yall dont want to listen to peoples orders & give them nothing they asked for. then want to charge me for the large i asked for but give me a small??? ears were made for listening. if you dont care about your job then get a new one
Tracy at the window.....Thank you for fixing my order and making sure it was right the 2 time. They should not have Micheal as manager. And the young female who gave me my order needed a little more training from what i can see. In my opinion you are deffenitely not appreciated for your work. I would have you in charge. Thank you for your awesome customer service!!! Have an awesome day!!!
Never really good service, I would say sub par service..... always waiting nothing fast about this location. today while I was waiting I witnessed the drive through attendant put some candy or something up to her mouth with out washing her hands afterward. I asked the manager what there policy was when staff touches there face or mouth she stated they must wash there hands. The Manager never once apologized to me. Im sorry but you are touching other people food. Such a turn off
I will NEVER eat or encourage anyone else to dine at this particular location, not only is the staff LAZY, they made RACIAL remarks to one of their African American employees one day while I was eating.. The manager “Sherry” and another employee Damien Michael told the teenage worker that she had a big nose and asked if she knew who her real father was.. That left a bad taste in my mouth and taken into consideration the hatred already encourage by #45, it’s sad that it still people walking around still thinking black peoples should be “Lynched”! The poor girls family plans on SUING and hopefully this doesn’t ruin Wendy’s reputation for being a wonderful fast food restaurant... I don’t support racism and will never eat or encourage anyone from my family to eat at ANY other Wendy’s location ever again!!!
Wow, that was not a pleasant visit. Waited 18 minutes in the Drive Thru.. Normally, I dont mind a long wait if I see people working hard or with a sense of urgency. That was not the case. With two employees sitting in front of the restaurant smoking, I got a perception that Customer Service was not a concern.
We waited three minutes behind the car in the drive theu, they finally drove off, we pulled up and they were like, “ welcome to Wendy’s it will be a minute” my husband says “is there something that is preventing you from taking our order?”Silence. Silence for a minute.What’s up with that? We drove off too.
Put in a application and it’s been three weeks and they said they would call and never did. I called them and asked about it and they said they would call me next week I’ve been waiting all last week and never heard a word from them. They say all the time there hiring people and looking for workers but never call anyone.
This place has some of the rudest employees I have ever dealt with. Im not sure why kept giving them another try but Im done. I will never return to this establishment. There are plenty of other local places with sub-par costumer service that are miles ahead of this place.
Total reviews rating 4
199 Reviews for Wendys 2023:
Review №1
2021-12-18My boyfriend and I have been going to this location because it’s close by our house, on the way to work, or to start errands for the day, and they never cease to amaze us. We have been to plenty of other Wendy’s in different states and cities.. and this one is by far the best. We always say “our Wendy’s is the best!” Hot food, great service.. so friendly and always asks how your day is going. 5 star service and food for a fast food chain. We are impressed and will continue coming back time and time again!
Review №2
2021-12-31The only reason they didnt get five stars was it was an extremely long wait in line for the drive-thru thats all thats open at the moment because of short staffing which is not their fault but it did take a while. The food was hot and packaged neatly it wasnt thrown together I had no complaints with any of the taste on the things that we had I would recommend the Wendys with no problem. Enough said..
Review №3
2022-07-01Very nice service!! The servers at the windows are always smiling ( and I know thats not always easy)
Review №4
2022-05-22Best Wendy’s in Georgia. They are always clean, fast, and get the orders correct. Elaine is an absolute sweetheart! ❤️
Review №5
2022-01-31The owners and managers make this location a dependable spot to get your Wendys fix. Food is fast almost always and a reliable experience.
Review №6
2018-01-13I go to this Wendys often. It is always very clean, including the bathrooms, which I greatly appreciate. The staff is very nice. They take time to talk to you. It has been a very long time since the staff got my order wrong. The service time use to be pretty show but they seem to have speed up a lot in the last year. Overall a good place to grab a bite.
Review №7
2021-12-11👏👏 Impeccable service here!! From the greet in drive through, yes I said GREET, to getting not only your food but even the rare seen napkins!! Good job!! Just hands down awesomeness!!
Review №8
2022-07-13What kind of a dump burger joint won’t serve a burger till 10:30 am . Sonic burger needs to take its place
Review №9
2022-03-21Fast service. Food is good. Friendly staff
Review №10
2021-11-29Really good place to eat. Food was hot . Did not have to wait long for it. People were real nice.