Delivery
Yes
Fenix Parts - Gainesville (formerly CTV) in Gainesville
Categories
Location on the map
Gainesville, Hall County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Phone: +1 770-531-9200
Site: http://ctvga.com/
Site: http://ctvga.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (199)
Needed to get an alternator for my vehicle. Called CTV and spoke with a very nice lady named Sue. She was able to find me the part in matter of minutes, and had it pulled from their yard, and shipped to me in Texas within a couple of days. Great service! Highly recommend!
In my experience over the years, Marty Owens has always been very loyal and supportive to his customers. He is very attentive to their needs. Additionally, he is a great guy both personally and professionally.
Called to get a price on a chevy engine. Was quoted 2500 by David. I spoke to my customer he approved. I called back about 6 times just got placed on hold for hours. Spoke to gentleman named Phil, and he was as clueless as they come. I ended purchasing my engine elsewhere and saved $300. First and last for me.
Golden Cars LLC has been doing business with CTV for quite some time and they have always surpassed our expectations. Jay provides quality parts and excellent customer satisfaction. Well recommended!
Great experience using these guys at Fenix Parts CTV in gainsville. Very cooperative with everything and great guys to deal with. Jay was awesome at keeping me updated with the process of getting my transmission. Would recommend using these guys for anybody in my future!
Danny is highly professional and knows his stuff. He helped me through the process of ordering the exact parts I needed. Made it very hassle and stress free! Will definitely recommend this company and especially Danny to others.
I always get excellent service from Sue and Stacy at this location. My only bad experience came J that all the bad reviews are from he basically told me they cannot deliver anytime after 9am so I can either pay for the parts to be shipped through the freight or kick rocks; even though i had ordered over $3000 parts that has been successful delivered on time with no issues. Its pathetic that this Jeremy is their sales lead smh, he is rude, and has no people skills and resolution skills to be a leader.
Marty Owens blends a welcoming personality with top industry knowledge at CTV! He has helped our family find the parts we needed numerous times, and we are grateful for his excellent customer service and attention to detail.
At first I was unsure about using CTV, but Danny has put me at ease. He took the time to understand my business and how to best service our needs. Danny responds and gets back to me in a timely manner so my shop can keep running smoothly. I high recommend CTV to anyone looking for a competitive advantage.
I don’t usually rate things, but I just had to after being helper by Marty. His service is impeccable and his knowledge is incredible too! He gets you what you need and makes sure you’re at ease while doing it!
*SUE STEVENS* If you need something from CTV then do contact SUE STEVENS. She is the BEST!! My company has been buying from her for a couple of months now and we were hunting for a good sales rep in FENIX PARTS for quite some time and I can proudly say that our search ended as soon as we found her. Her communication is exceptional and everything is always on time from her.
Ordered a remanufactured 6.4 hemi for a 2014 srt8 jeep im having built and its been right at a month now. Was told 3 days ago it would be delivered in 2 days time but could not get a tracking number for some reason. Tried to call again today and couldnt get an answer. The guy i last talked to was no help whatsoever seemed like he just wanted to get me off the phone. My deadline is just a few days away and at this point i have no idea where my $5000 motor is that ive paid for. Hopefully someone will notice this and i can get the service i need to redeem this 1 star review and make it 5 stars.. I dont like leaving bad reviews but beyond frustrated at this point
Recently used CTV Gainesville and experienced great service and got the exact part I needed at a fraction of the dealer price. Ashley was great help and made sure I was happy with them from start to finish! Would recommend to anyone!
Ive ordered used motors and transmissions from just about every supplier in the southeast. All other yards pale in comparison to CTV. It is very rare to get a bad motor or trans form this company, but if we do, they have the easiest warranty process Ive ever encountered. We soley purchase from CTV.
Marty Owens is my go-to guy at CTV. He goes the extra mile to make sure I get what I need. He’s very knowledgeable about the business and I always walk away pleased. He’s also very personable.
Have been buying parts from these guys for years. Motors...transmissions....no complaints. Marty has always been able to find what I need. Its hard to find someone nowdays that will go that extra mile especially over the phone....Marty is that guy. Thanks for all your help.
Very pleased with this business and particularly Danny, who helped me throughout the process. Highly recommend them! He helped me get my used part super fast and for a great price! If you need help- call Danny Renteria!
Horrible experience, spineless men that their word carries no weight. I ordered a part with J and it was no good - called in and spoke J who transferred me to Derrick and I inquired about there return policy, due to there invoice not having one listed. After many questions I was advised by Derrick that they would come by and pick up the door. I then ordered the door from another junk yard, and resolved the issue with the vehicle. 8 days later, I call in to inquire why the part hasnt been picked up and at that time I am informed that they only have a 7 day return policy and that they will not be picking up the part. As another small business owner there there is simply no honor in what they did - I understand that no one wants to take the hit but having the integrity to honor what you said is something else. I followed protocol, I called and spoke to them before we ordered another door. We trusted their word but seams like they need the $140 bucks more than we do. Best of luck to you all but we will not purchase another part from yall ever again.
Typically when I take my car somewhere to get it fixed or get the parts I am in need of I feel as if I get taken advantage of due to being a girl. When I came to CTV Marty was a huge help, and I felt as if he was more personable than those I have delt with in the past. I highly recommend the services CTV has to offer
Great place to get get good parts !!! I always call Jay and he always gets me the parts I need and always is very helpful. Jay will listen to details just to make sure you get the part you want ! I will continue my business here and will always recommend people to call him to get their parts !
Marty is one of the friendliest and hardest working people I know! He is always willing to help and go above and beyond. Marty is always a resource for us when we need resources and advice for our family.
Great company to deal with! I have used Derek Satterfield on multiple occasions to help me get the correct parts for my vehicle! Great quality parts, great service & great people to work with!
Thank you to Marty Owens for providing such a great experience! He was so helpful and friendly. Work was done in a timely manner and was well-priced. Thanks CTV!
Service at CTV is unmatched—Marty especially knows what he’s doing and was extremely helpful! The job was done in a professional and timely manner, and not once did I ever feel neglected—Marty made sure of that.
I came here after being recommended by a friend and Marty was so helpful! I dont know too much about cars and he was able to help me out and got me a much better price than the place I went to the day before! Will definitely be coming here for the rest of my car part needs!!
Had a freshly damaged hood and a wrong fender at time of pick up. 3 hour driving round trip to get the parts. The manager who handled the sale from the beginning did not handle the issues professionally. Would buy from another Fenix location, not this one.
Called in last week and got quoted a price for 2 parts but was unable to pick them up. I called again today to see if the parts were still available but a got quoted a different price from a guy named J. I was trying to explain that I was quoted a lower price last week and he got mad and hung up on me. Very rude guy.
I’m so glad I came here for my car’s service needs!!! Marty was the best, he made things so simple for me. I’d recommend his help to anyone!
Jeremy was very helpful in walking through the process. I would highly recommend him. I had seen good recommendations on CTV but was still pleasantly surprised at how great the service was.
Jay was amazing.!! He found the part we needed then brought it closer for easy pick up. A fantastic job all around.
Dealing with Danny was a fantastic experience! He is better than the best. He is the most knowledgeable parts man in the industry. If you need parts Danny should be your go to man!
Danny was so professional and knows his stuff. He helped me through the whole process of ordering all the parts I needed. I will def will be coming back and using them again.
Stacey Moore with Fenix parts knows her stuff, She is always willing to find what you need. I recommend Finix parts. Ask for Stacey.
We have bought parts and used services from CTV in the past . Marty Owens helped us and we were happy with the service we received. We have recommended Cox to others.
CTV always takes care of my parts needs. Derek Satterfield always has knowledge of my vehicle and gives prompt professional service at a fair price. Thanks!
Great customer service! Stacey Moore can usually find the part if she doesnt have it on the yard. Very satisfied with the quality of parts that are sold.
Went last week look for a transmission on my 2007 chevy tahoe (I’ve been looking for weeks), and an employee by the name of Marty helped find one within minutes. A real class act. His sense of personal care was top notch, and hard to find in any business these days. Definitely made a repeat customer out of me and my family.
Contact Danny Renteria for expert advice on all the car parts you need. He is fast, friendly and efficient! Excellent customer service and willing to go above and beyond!
Amazing customer service! J was very understanding and knows his parts. definitely will continue to use CTV
I had a great experience at CTV- definitely ask for Marty! He was so kind & helped me with everything I needed and more.
If u go CTV ask for Marty Owens. A good people person. Always greets u with a smile and has a great personality. He’s there to help u anyway he can and he don’t mind going that extra time to help u get what u need
I ordered parts from Derek at CTV in Gainesville and it was fast and very affordable. Derek made it easy on me abd I definitely recommend CTV and appreciate the way they do things!
Ordered parts from here worked with Derek he did a great job getting me exactly what I needed. Will definitely use Derek and CTV again.
Sue was extremely helpful and professional! Thanks for the excellent service. I strongly recommend working with this company, I will definitely be back!
Ordered a radio 2012 focus it came in as a 17 fusion they said they reordered went back next 2 days still didn’t get it told them toRefund back on card it’s been over a week still not got it...when call I get the run around
CTV is a excellent group of professional people who can help with your automotive needs. Go see Danny he will be happy to get you taken care of!
We bought a 2014 Honda Odyssey engine from Sue and it was shipped to us in Texas, easy transaction and a quality engine, it runs great!.
Great service, spoke to guy named “J” who had excellent intel on what they had available there and I will keep using CTV!
DO NOT BUY PARTS FROM THESE SHIESTY PEOPLE THEY WILL SELL YOU BAD ENGINES AND TAKE MONTHS TO CORRECT THE ISSUE EVEN WITH A $450 WARRANTY THEY LIE AND CHEAT EVERY WAY AROUND NOT DOING THE RIGHT THING
Amazing people and amazing service! J was very helpful and helped me find what i needed. He knows his parts and was very kind. thanks j
Danny R went above and beyond for me finding a part for me. His customer service was top notch! Definitely will be using him again!
Overall great experience! Marty was super helpful, super friendly. service was quick, easy, and well priced. thanks for all y’all do!
Excellent service and customer service. Very pleased with this business, specially Derek. Very informative and helpful with getting the exact parts needed. Definitely recommend this company. Ask for Derek.
Contact Derek Satterfield for expert advice on parts that you need. He is fast and thorough in meeting your needs. Great customer service and expert sales experience!!
Stacey Moore is knowledgeable and very friendly. Never had any issues and will continue doing business with her!
Sue was amazing, very knowledgeable in helping me get what I needed. Received product fast definitely recommend
Marty provided us with excellent customer service! We will definitely continue doing business with CTV.
Derek is always very professional and Helpful and takes the time to make sure everything is correct and if any problems with parts he always make sure it is corrected in a timely fashion
CTV made it very easy to find the part I was looking for. Marty was awesome! He was very friendly and was very knowledgeable about products.
Marty Owens is a great guy. Wonderful personality with a trustworthy character. A man of honor and just an overall good guy
CTV has amazing customer service ! I talked to Marty, who was super helpful and made the process easy and enjoyable. Would definitely recommend!
I had a great experience at CTV. These guys are professional AND friendly! Looking forward to going back to CTV. Thanks for the help, Marty!
After endless searching for a particular part I decided to try CTV. Not only did they have my part at a great price, the service provided by Danny was phenomenal. Thanks CTV.
Great customer service. Jay was very helpful in getting me everything I needed!
CTV is a great company to deal with, I buy from Craig almost daily, and its always when and how he says , great Customer Service , and great Person to deal with.
CTV had amazing service - I will definitely be back! Marty was very helpful.
Great company, with great people. Jay is always VERY helpful, and he provides great customer service.
Service at CTV is soooo freaking quick and friendly and it is BY FAR the best deal around. I’ll be back, as long as I can work with my guy Marty again!!!
Bought some parts from this company and the customer service was Badd he was rude but he did not sell me what he told me on the phone the parts didnt come in good condition there were damaged and he was saying thay was in good condition I would not use this parts company ever again cause their words are different when it comes to picking up the parts Ive drove 2 hours to come and get these part And the sales guy did not even want to hear what I was saying He did not care he just told me That he will Refined me my money and my time was just nothing for him So if I were you I would not use this company ever again.
Ctv is a great company to use for used parts, the staff is nice! Ashley in the parts department is always very helpful / knowledgeable!! Highly recommend!!
Marty was very helpful and knowledgeable. He was very professional and I would definitely ask for his assistance in the future.
Awesome customer service! Jeremy was extremely knowledgeable and took the time to make sure I was getting exactly what I needed.
Great business. Simply ask for Marty and he’ll have you taken care of. Great man focused on helping you get what you need.
Great experience! Derek made it so easy for me to get the parts I needed and to inform me on the different parts! Highly recommend.
Sue is awesome!! Best parts buying experience ever. Very knowledgeable! Fast accurate service!
Great service and the customer service was excellent. I would definitely recommend this company. Be sure to ask for Derek he will help you out!
Great prices, great company! Sue is always friendly and helpful! Thanks for everything you do!
Check out CTV for your automotive needs, you won’t be disappointed! Ask for Danny! He is so professional, friendly, and well educated on all things Automotive!!
Great company, Great drivers, Great people - Buy with confidence that you will get the correct quality part on time!
Derek is super friendly and helpful! Always figures out what I need and gets it to me in a timely manner
I had a great experience here and Marty made everything so easy! He was awesome and so helpful!
Had a great experience, they were so helpful and made everything easy for me. Marty is the man!
Awesome service, Great staff. Happy faces all around. Sue Stevens is recommended.
Fast, friendly and reasonable prices!! Marty was so helpful! CTV is the best in the business!
CTV is my first stop for auto parts, Mr. Marty Owens will always make sure I get the right part and ask me question to make sure I have everything I need to get my vehicle back on the road.
Theres no one better than Marty! The service was fantastic, and he helped us find everything we needed!
Great parts and reasonable prices. Ashley was super helpful. Will definitely call them again.
Marty was so helpful! Awesome guy. Definitely the best parts service in the area!
Marty was very helpful and very friendly! Got exactly what I was looking for when I came in. Highly recommend.
Danny at CTV is GREAT! Made everything very hassle and stress free! Definitely recommend CTV and Danny to friends and family!
Marty at CTV is a GREAT guy! friendly service, great prices! would recommend!!!
Danny is very knowledgeable when it comes to finding you the right part.he has excellent customer service skills . Hey ask for Danny !
Best service ever. Marty was extremely helpful!! 10/10 would recommend to anyone.
Service was amazed and prices are great. Customer service was excellent. I would recommend to everyone and I will be back again. Thank you.
Danny Renteria was extremely helpful. He answered all of my questions and showed outstanding professionalism.
Great experience at CTV. Marty was very helpful and helped me find the part I needed.
Love everything about CTV especially Mr. Marty Owens. Always makes you feel welcomed.
Ordered parts from Sue and received ASAP! Thanks again for all your help! Will order again!
Loved working with these guys, especially Marty! thanks CTV for helping me find the parts I needed!
I had a great experience working with Marty!! The service was quick and friendly!
James Read has great customer service skills. One of the best.
Very pleased with CTV. Excellent service and customer service was great as well!! Ask for Danny Renteria! Highly recommend
Great service! Jeremy answered all of my questions and was a great help. Will definitely continue to use in the future!
STACY MOORE HAS ALWAYS BEEN OUR GO TO REP WITH FAST AND FRIENDLY SERVICE EVERTIME! CTV HAS A GOOD SELECTION OF MANY PARTS!
Danny was the most helpful salesman I have ever had the pleasure of working with.!
We buy parts from CTV and Derek Satterfield is always helps any way he can!!!
Wow, such great service. Jeremy is awesome and so helpful! Would recommend.
Marty is an awesome person who is helpful and great with all his customers.
My experience at CTV was great! Marty helped me find exactly what I needed.
Jeremy was a very helpful salesman and I would recommend to my friends his expertise.
Marty was awesome and really nice. He helped me find everything I needed.
I have been extremely pleased with the service and parts that i have received, Danny is the go to guy , Thank You CTV for all you did to help me.
Great customer service, we love using CTV/Fenix!!!
Danny was great. He helped me find all the parts I needed and answered all of my questions.
Marty is always willing to help! His personality makes the experience!
Jeremy is very knowledgeable, and such a great help. He is very informative and patient with questioning.
Stacey is always there to help. Good prices. Prompt service!
Marty is awesome! His knowledge and customer service is second to none!
Very helpful. Always help with any parts I need. Ask for Ashley, she knows what she is talking about.
Awesome, stress free experience! Customer service is amazing, thanks Marty!!
Made a purchase from CTV and it was delivered right on time. That is rare in the parts business these days. Thanks Ashley!
The service and prices at CTV are amazing!!! Marty was incredible to work with!
Very pleased with this company especially Danny he’s very professional and made things stress free and easy to talk with
Stacey is great! Very professional and easy to work with.
Marty was a great help, glad I went to CTV!!
The best place to buy parts!! Spoke with Derek and was very professional and kind.
Every time I need something I can find it here, Ashley is always very helpful and they deliver!
Ctv is the best local spot for used parts and Danny is phenomenal. You won’t be disappointed!
Marty was amazing help whenever I needed a new part!
Check out CVT IN GAINESVILLE! If you want help from someone who is very savvy and pleasant to work with- ASK FOR DANNY!
Prices are great, service was better. Shout out to Marty for all the help!!
Marty was quite the helping hand. Great place with great service!
Needed some parts for my car, and Jeremy at CTV hooked me up for about half of what the parts would have cost new! Thanks man!
Marty Owens is a huge helpAnd so much fun tomwork with!
They know what they’re talking about at CTV! Awesome service. Thanks for the help, Marty!
They know exactly what parts are needed. Great customer service Derek.
Marty is the most wonderful most magnificent most humble guy and the planet what a good guy
Marty is a great guy, super helpful with everything!
The had exactly the parts I was looking for a great price!!
Fast and friendly service! I loved working with Marty!
They will not stand behind a warranty. They are very rude!
Service was friendly and fast! Marty was especially helpful!
Nice folks, good selection of responsibility priced parts
Great customer service and knowledgeable Ashley was awesome.
Danny was the biggest help! Honest and knowledgeable with parts and service!
This company does a great job. marty owens is the best!
Drove hour and half to be told they’ll have it a week later. Was told it was at this location
James Read at Fenix is great, quick and affordable.
Save yourself and don’t talk to Stacy. Horrible service
Whenever I need parts for my car, Jeremy at CTV is always my first call!
They have great prices and very friendly personal.
CTV Gainesville has what you need! Order parts from Derek Satterfield.
I always get good help here. Jeremy is the man to talk to.
Super friendly service... Especially that Marty fellow!
Great customer service delivered by Marty Owens!
Was worth the drive from Snellville! Appreciate you CTV and Jeremy!
Thanks Marty for all your help! Best place for parts by far.
Jeremy is great! Very helpful and knowledgeable. 👍
If youre needing help with used car parts, Danny is your guy!
What a great experience. Jeremy was a great salesman.
Stacey is great, always very helpful.
Marty is awesome!! So helpful and friendly!!
Awesome place!! Cant recommend enough and Jeremy is the best!
Jeremy is very helpful with any need I have.
Great people. Ashley is the best. Great experience
Stacey Moore is excellent at what she does!!
Good selection and fair prices. Jermy helped me out.
Customer service is unmatched here!!! Shout out to my man Marty!!!
Thanks Marty for all your help. Youre the best!
J is definitely the companys downfall.!
Fast service and follow up thanks Jeremy Huff
Outstanding and professional service! Ask for Jeremy.
Jeremy is a wonderful representative of this company!
Sue has amazing customer service!!! 👏🏻👏🏻👏🏻
ASHLEY WAS GREAT. HAD THE PART FOR ME AND HAD A GREAT PRICE
Great customer services from Danny!
Bad customer service wish Ashley was still in the front
GREAT COMPANY GREAT AND FRIENDLY DRIVERS AND STAFF
Great service,Thanks Jeremy!
Great service and friendly staff!!!
See Danny for great service
Ashley was great and helpful
Great Customer service!!
James read knows parts !
Nice friendly service
Jeremy is awesome!!
Rough to get in and out of
Ashley was great
Brought in wrong item.
Total reviews rating 4.7
199 Reviews for Fenix Parts - Gainesville (formerly CTV) 2023:
Review №1
2022-08-03Ive been ordering from Fenix for years and they only get better over time. Best product range, best prices, best service. I recently ordered doors for Ford Fusion and they even managed to find the ones my colour, so I saved on painting.
Review №2
2022-08-02Eder was great and extremely helpful. Worked with us in a timely fashion and very responsive. Trustworthy business.
Review №3
2018-07-03Marty was so easy to work with. I really enjoyed having someone kind work with me. His sense of humor is refreshing! CTV has top notch service and awesome prices, too!! Will definitely work with them for years to come!
Review №4
2020-06-03I LOVE CTV/FENIX PARTS!! I have used them at my old shop and at my current one!! They are GREAT! James Read is super easy to work with, and he always meets our needs! Thanks for being an awesome vendor! :)
Review №5
2020-06-03Fast and friendly service always with a fair price. James Read gets the job done every time, always quick to the phone and he will go out of his way of taking care of our companys needs. Thanks for the great service!
Review №6
2020-06-10Jay is amazing. He is very knowledgeable and is always willing to work with me on pricing. The parts he sends are always usable and hardly ever needs repair time. I wouldnt use anyone but Jay!
Review №7
2018-07-03Wow, what an awesome experience! Marty is just the best. He is the best in the business. He is a funny, kind, nice and overall amazing. Oh and CTV has the best service and prices too. I have recommended it to all my friends. Thanks Marty and CTV!
Review №8
2020-06-11I would recommend this company to anyone that is looking to find the right part at a good price and receive it in a timely manner. I was having issues with finding a wheel for my pick up truck. He worked with me diligently to find the specific wheel I needed. I will be a return customer.
Review №9
2020-06-10We purchased a 6.7 diesel motor and needed it shipped to Texas. Sue Stevens was our sales person. She was fantastic from start to finish. She is knowledgeable, friendly and really goes out of her way to make sure that you get the part you are looking for at a great price. Motor arrived on time and in great condition. We had an awesome experience and will be using Sue from now on. Thanks Sue!
Review №10
2020-06-11CTV has always been my go-to place when I need parts. Fast, friendly, and amazing prices. Highly recommend Sue! She knows her stuff and has a great personality!