Delivery
Yes
Five Star Chrysler Dodge Jeep Ram of Macon in Macon
Categories
Location on the map
Macon, Bibb County, Georgia, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Oil change
Yes
Repair services
Yes
Payments
Debit cards
Yes
Phone: +1 833-562-4991
Site: https://www.fivestarcdjr.com/
Site: https://www.fivestarcdjr.com/
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:Closed
Comments (199)
Devin Jones is hands down THE BEST salesman Ive ever encountered!! We were done with the paperwork for my daughters new 2022 Dodge Charger Black Top within 1 hour! The whole process took less than 3 hours!! He is very honest & is NOT a dull salesman. GO SEE DEVIN JONES for your next car purchase!!
My Salesman Devin Jones was very professional he made my process quick and easy was extremely helpful the entire time got me the best deal highly recommended ‼️
My experience with Five Star was 5-star! Working with Devin, Timothy & Grant to get my dream Jeep was so painless & easy! No hassles and no issues, especially working with an out of state sale. I would recommend them to anyone looking for a new/used car. They will take care of you!
There’s no way I would use this dealership again. They were quick to take the cash when I purchased a vehicle but they have been very slow about returning money they owe me.I bought a 2021 Jeep Renegade in September 2021. I had planned to finance with my bank and even had the check with me to make the purchase, but they were able to get a better rate going through the dealership. During the purchase I added on an extended warranty and of course GAP. Well, November 03, 2021 & December 23, 2021 I had deer run into the side of the vehicle with the last one totaling the car (finally finalized in February with insurance). Called Five Star the beginning of February and told them I needed to cancel the GAP and Extended Warranty and they informed me I have to make the 80 mile (160 mile round trip) trip to sign paperwork. I made the drive and signed the paperwork and was told it would be 6 to 8 weeks to get the check in the mail. Well, we’re pass all that. They won’t return my phone calls and every time I call I get passed around and put on hold. Never again will I buy a vehicle from Five Star Automotive Group.
First time getting my Palisade Serviced:I HIGHLY recommend Five Star Hyundai (a subsidiary of five star dodge) not only for the excellent service to my vehicle but also for the kind and caring customer service provided by its staff.Specifically, i would like to leave my high regards for their driver, Brian Goldberg (The Gentleman who shuttles individuals back and forth from work whilst their cars are being serviced).With regards to his job: he was punctual (got me to work early which was something i was really worried about when i first heard about this whole shuttle business), he drove well, and it was obvious that he knew the city well and didnt require directions from humans or google.Concerning his customer service, he was a pleasure to converse with his presence made the actual trip from 5star to my workplace a positive experience rather than a nerve-wracking one.
If I could make this review short I would, but here goes! Originally I brought in my Dodge Charger for diagnosis and repairs. Diagnosis couldnt find the problem. Thats $184.00 spent and still not knowing the cause of my cars mechanical problem. So I get a call from the dealership saying they can do a further diagnosis for $400.00 plus more dollars and that would find the issue. My question is: why you cant find it with this diagnosis? Of course I declined and brought my car home. So I found out that my Charger had several recalls, so decided to take it back to this dealership for those recalls. Now my car has been with this dealership for over 2 weeks for recall repairs, so I go by on today.... July 12, 2022 to check the status of recalls. A intercom call was made to the service person who took my car In when I brought it back that they had a customer to see them about the car issue so,,,,, and Im waiting and waiting and waiting and waiting and waiting and waiting....5-10-15 going on 20 minutes, still no one has come out to see me about my car. So I left. With all that being said, this service department dealership is theeeeeee worst worst of the worst when it comes to customer satisfaction. Never again will I deal with this particular location again. If they do the recalls ....oh well.....if they remedy my car issues....maybe, but not likely... If they dont...its as expected...Im like this dealership is definitely not a go to source for major repairs.... This dealership is a definite 5 thumbs down 👎👎👎👎👎👎👎👎👎 for me...!!!!!
Shout out to Mr Lee Grimsley for helping me through the process of purchasing my 2013 Nissan Titan Pro-4! Mr Lee was awesome, knowledgeable, helpful, professional, etc! Shout out to Mr Grant Powers for easy purchase process!!!! Will definitely keep this place in mind for future purchases!!!!
I definitely love the exceptional customer service I received from April Hester and Derek Bohanon. They went above and beyond to ensure I received the proper assistance. Ill never forget those 2 names! They are definitely great at what they do!!!!
I have always been a Butler Automotive customer from day one. Had probably the easiest and best experience at Five Star in Macon. I have bought over 6 vehicles in the last year and they were by far the best. Thanks!
It has been 26 days nothing has been serviced on my vehicle. April which was my advisor said she was waiting on my warranty company which I went up there myself and got the information for her so that means for the first 2 weeks it was there nothing was getting done to my vehicle. Plus no call for an update or the progress on my vehicle which is ridiculous. My car has been there for way too many days and still pay bills and renting out rentals which is stressful because they aren’t giving out Loaner cars. I called and talked to Jane which is another advisor and she had made me feel a little better & ordered the parts that I needed. Hopefully my car would be ready the end of this week. Very frustrating.
Great team to work with. To get the best car experience around go to Five Star Dodge Jeep Chrysler. Matt and his team were very professional and made my experience a great one.
My daughter and I bought a car from here less than a month ago, and had the greatest help from Janae Taylor and Timothy Hollis. If you are looking to buy a vehicle for yourself I highly recommend asking for Janae!!! She was the absolute best and we couldnt thank her enough for everything she did for us.
Im not very happy with there service right now because my husband and my credit both were ran. I have text messages of the sell, the car payment and the pickup date not on just one vehicle but on two different vehicles, 3 days apart from one another. Only to be told they both had been sold after they both were to be placed on hold until the signing paperwork was completed and the vehicle was cleaned up so I could go down and sign and bring home. My trade in has been cleaned out since Wednesday. I finally told the guy just dont worry about because I get my heart set on the vehicle only to be told twice that I cant get either because they both had been sold. Thats really messed up and bad business.
April in the service Department is awesome!I came in to schedule a parts service recall and she took the time to make sure that my service appt. would go very smoothly, while demonstrating exceptional customer service skills. April provided me with WOW Customer Service. I really felt appreciated as a long time customer of FIve Star Chrysler Dodge, Jeep, Mazada, Hyundai. Awesome job April! Keep up the good work. Mr. Terry
I purchased a 2017 Toyota Tacoma from here and I cant express enough how satisfied I am with my experience. I called to make an appointment to come in and spoke with Hannah; my salesman was Jason Jones. In the ad posted online, there were pictures posted of the passenger side but not the driver side. Once getting there, I noticed there were a few good sized dents in the bottom of the driver door. Jason informed me that after the purchase all repairs to the door would be taken care of by them and they would provide me with a loaner car to drive while the repairs were being done! Amazing service! Jason was such a pleasure to work with and answered all of my questions. The body work done to repair the dents were so well done that you cant tell there were ever any dents at all! I am very satisfied with my purchase and the professionalism from Jason and the crew that took care of me and my truck.
Jonathan woods has been beat sales professionals I’ve seen thus far . He have been so nice and respectful. I’ll send anyone I know to buy from Macon CDJR JUST ASK FOR JONATHAN WOODS!
Our sales team was amazing ! Mr.Grimsley and Finance Manager Mrs. Parchment worked together to create a swift and smooth purchase transaction.
I had a wonderful experience with Aubrien Kemp... he took special attention to me and my needs for a new vehicle... I was out from start to finish in 2 hours.... thank you sooo sooo much....I love my 2022 Dodge Charger ... Five Star was The Bomb
Wonderful experience! Thank you to Lee for making my experience easy, seamless, and quick! I love my Wagoneer and am grateful for the professionalism!
Devin and Ryan were amazing, they got me into my new RAM 1500 Limited with ease and got me a lower payment than I expected. Devin even helped me move my stuff from my old truck to my new one. I definitely recommend this dealership! However their service department sucks. I took the same RAM 1500 Limited in to get a sensor module fixed and was told it wojld only take 45-60 minutes and I waited for almost 5 hours.
Excellent service! I walked away from Landmark Dodge and drove 56 miles to 5 star and it was well worth it. Quick, honest, no games. Thank You.. 2020 Jeep Gladiator Mojave. Sharla Kuhn is a ROCKSTAR
Our experience at Five Star of Macon was wonderful! Antonio Davis was our salesman and he was excellent. He wasnt pushy, he gave us plenty of time to make a decision, he was very knowledgeable regarding all the vehicles and he worked hard to ensure that we were getting the best deal. The Jeep Grand Cherokee is a car that my mother has always wanted and Antonio made that possible. Mr. Antonio, Devin and Bret really made us feel like family. And for that we are forever grateful and appreciative!
I had an exception experience while purchasing a used vehicle. The staff was friendly, the building was clean, and the purchasing process was smooth and easy. Ask for Curtis Weaver, he got us the best price for our trade in and took great care of my family.
Amazing service and great people. AK was my cars salesman and he was GREAT, I had him pulling out many of cars and test drive them with me all day long just to tell him I no longer want a car. And even after getting on his nerves and wasting his time. Two days later he txt me with a brand new car, great approval rate and everything I was looking for. I will def be working with him and this dealer again for all future purchases. I love my fully equipped, fully loaded 2021 Mazda 6 !
One of the smoothest vehicle purchase experience. Rodney Tyson (sales) did an outstanding job during the selection process. A great representative of Five Star. I highly recommend seeking him out if you are looking for a vehicle.
Rohan was an absolute joy to have as a salesperson! I have never met someone so honest and willing to help! He was always available to answer any calls/questions that I had about the car, and I am so thankful that I had him throughout my car-buying journey! I recommend 10/10 asking for him!! He will not let you leave unhappy! 🙂
What a wonderful experience at this dealership from start to finish! We loved Steve Askew and Joe Henderson (Steve even came in on his day off). They worked hand in hand to help us through the process. We recommend them to anyone looking to buy a new or used car. If they dont have it...they can get it! We live 4 hours away from this dealership but the customer service is worth the trip! I would recommend them above anyone. Thanks again to Steve and Joe for the excellent buying experience!!!
Have had my dodge for warranty service. Service department and manager will not return calls. Service lady told me waiting on my warranty to approve Service. Called warranty department. Was told Five star hasnt filled a claim. So then tried calling to speak with Service manager left messages. Still no call. Will never use this company again. Woody Folsom is the best will have to drive hours away before I ever use this dodge dealer again. This place sucks and will not return calls. Went by and truck is sitting in same place I parked it.
Romello was a great help in picking out my new Ram truck. He was very knowledgeable. He also made sure my truck was personally delivered to me in Atlanta.
Brian Goldberg was a wonderful shuttle person , started a great conversation and wasn’t only here to give me a ride back to my home but I made a wonderful friend to talk to during my time in the shuttle, he also provide valuable information about the service on my vehicle that was getting services and also kept a very respectful hospitality environment. I give my overall experience a 10/10
Nick Tubb sold me my 2021 Dodge Charger SXT Blacktop Edition 💕 Nick Tubb was not invasive at all. He was experienced in the product line and knowledgeable of available inventory at the dealership. Nick was more than willing to accommodate for my recommended preferences and find the best vehicle. Nick did not hesitate to provide any amount of test drives and availability to discuss the options they had available. I’m more than happy with my purchase and wouldn’t hesitate in recommending friends and family to Nick Tubb with Five Star Chrysler in Macon, GA.
Great customer service. The salesman Antonio Davis, sales manager, and financial department was very nice and professional with assisting me on purchasing a vehicle. I would recommend them to anyone.
TIMOTHY AND RODNEY came through for me! I LOVE my new JEEP GRAND CHEROKEE L. More features than you could ever imagine. Customer service was on POINT!
The salesman, Lee Grimsley, worked very, very hard to find the exact kind of truck I was looking for at the price I wanted. I got what I wanted.
Rodney the salesman took good care of me. Had excellent customer service. He’s very good at his job and a very nice guy.
My husband and I came in to get him a car and thanks to Jason Jones, we both left off the lot with brand new cars. He was professional and went above and beyond. Highly recommend!
Jimmy long was awesome . He was very friendly and on time . Would definitely request him again. He was a great driver as well.
Everyone here was a joy to work with from the online reps quick response on down to my sales lady Ms. Janea who made this process super easy ,she even gave me a direct number to reach her via text message if I couldnt get through by phone.And the finance manager made sure I understood everything about my finance application no rushing he really took his time.I love this five star dodge team...
I would like to thank Antonio Davis my first salesman. Also Lee for there help with getting me into a car.
Had my truck towed there for ignition switch replacement. Met April Hester who was very nice and friendly. Got the truck in and still waiting for the part to come in. Theyre doing their best. April called me with an update and the part is in. Expect my truck today. If its the switch.
Thank you Robin Sisco, Matt McDaniel and Rodney Tyson for everything you’d done for me!! Special thanks to you, Robin, for going above☝🏾and beyond your job duties in my time of need!!!
After finding my vehicle on a 3rd Party site, I contacted the dealership to discuss purchase options. Sales person Curtis Weaver answered all my questions, and helped me settle on a purchase price I was happy with. When I showed up at the dealership the car was ready, and the time it took to complete financing paperwork was minimal. Rohan, the finance guy was awesome, and he answered all my questions to satisfaction. My overall experience was one of the most pleasant Ive had buying a vehicle. Showroom, and lot were well kept and clean. Would highly recommend this dealership.
The dealership was outstanding in taking care of me during my cars recall maintenance. Jimmy went above and beyond in driving me home and picking me up. He is very polite and a great conversationalist. I would highly recommend him if you need a ride. Thanks Jimmy. I enjoyed out talks.
The management here is exceptional. We had an issue going on and the manager (Matt) didn’t hesitate to step in and make it right ASAP. Thank you.
My RAM is always well taken care of in the service department. The courtesy driver, Jimmy Long is polite and professional.Keep up the good work!
Five stars for April (service dept) at Five Star! She was so quick, attentive, and and so open to questions. Made service on my Jeep Cherokee go like a breeze. Thanks April!
Antonio Davis was our salesman and helped us get the exact car we wanted at a good deal. He was very pleasant to work with and made our car buying experience so easy!
Highly recommend Robin Sisco @ 5 Star Ram Macon Ga. She is the kind of person you love to do business with. Didnt waste my time, got me the best price on my truck. Looking forward to returning to 5 Star just because of her. Thanks Robin!
My car buying experience was simple, easy, no stress whatsoever. Mr Tyson was extremely nice, informative, very helpful. He is very down to earth and I can tell he love selling cars. I will definitely come back and request Mr Tyson for my next car buying experience.
Dave was very helpful and straight forward to work with. I had a specific vehicle in mind and instead of trying to sell me what was on the lot he helped locate a vehicle that was being shipped in and secured it for me.
Amber in the service department was very nice, informative, and polite to me when I came in for service. She answered all my questions that I had about service and keep me up to date through out the process. I highly recommend her to my friends and family. Thanks A Million Amber!
Robin was awesome and helped me get the best offer for my 2016 Chevrolet Malibu. She had me in and out quickly and it was a fairly easy process. 10/10 would recommend Robin!! She was super sweet and efficient!!
The easiest transaction in a while. If you’re in the market, go see Rodney. Tell them Cowboi sent ya!
Old style tactics of overpricing repairs. Knowing you pick up your vehicle. They still collect 198.00 for the work you asked them to repair. Run don’t walk away from this dealership. Old school scam. Most dealerships stopped this practice years ago.
From my first interaction until my Jeep was returned every interaction with the staff at FiveStar was just that…. 5 stars. My amazing service writer, Jane, met every single challenge my Jeep (purchased from another local dealer) had with a smile and a rapid efficient solution. Then James, who is upper management in service Dept got involved to ensure his dealership excelled not only in fixing the “other guy’s” blatant undisclosed problems but guided me through how to maximize my warranties abd coverages and minimize my out of pocket expenses. The man even filled in for an ill employee and personally ensured the car was returned to my home ahead of schedule since I’m a single mom with one car. Treated like I was the only customer or family from the start and as a result I will be a Five Star customer for life. Thanks Five Star!!!!
Ms. Dorthy is a heck of a lady, my wife and I enjoyed every minute dealing with her, from her wit to her experience and knowledge of the product.Made the whole time there enjoyable. The other salesman and the manager were both super friendly as well.If I could have given this experience a 10 star review I would have!Thanks again Ms. Dorthy for working with us and keeping us in stitches while we worked out the details!My wife loves her new CX-5!
We really enjoyed our experience here. The customer service was awesome. Our salesman Romello Smith was extraordinary, he went above and beyond to ensure we make an informed purchase. He was kind and knowledgeable about the cars. He helped us make sure we made the right decision for our future purchase for our family. The process went really smoothly. Thank you Mr. Smith for taking care of us.
Update as of 2020:March 2020 I brought my vehicle for a standardOil change to Macon from Atl. Upon my return home I noticed a burning smell- the service tech left the top off and oil spilled over my engine. The previous service manager had to drive to ATL toresolve the issue.June 2020 I brought my vehicle for another standard oil change requesting they use full synthetic oil and a dealers coupon I presented. I was told they could honor my request. After completion of service I was made aware they only used standard synthetic oil and my coupon wasn’t honored. I also came to notice an oil stain on my driver door panel due to the service technicians lack of attention and now my interior is stained.I’m not sure what was changed in 2 years but as a 5 year customer I am very disappointed. I travel for quality service and these last 2 encounters make me regret driving 60+ miles for work.
Antonio Davis was a great sales person ! He got me in and out. Love five star !
Johnathan was great to work with. Not pushy & looked up things I was concerned with
There is nothing against the law in making a profit. But this particular SRT was just overpriced. Of course I wanted to still see if I could make a deal. It was on CARGURU and at the dealership for more than 30 days and only one price drop. I spoke to Mr. Whitehead to try and workout something. Mr. Whitehead was very arrogant by being condescending in is view of me as SRT customer. Unprofessional be being on the phone with another customer, discussing business personal to them in front of me, and having me to wait as if my time is not important to me, especially after driving 2 hours to get there. This is nothing new to him I texted him the same thing on his phone with NO RESPONSE. Like I said UNPROFESSIONAL. After I mentioned CARGURU it was removed from that site by the next day. LOLI understand its a business but I DO NOT wish to be ripped off.
I purchased a Dodge Charger from here back in December of 2020. Service was great then and I still receive the best service now. When I take the car for oil changes and to be serviced. Romello smith was very helpful and made sure i was Taken great care of. Highly recommend going to 5 star on riverside !!
I couldn’t be happier with my purchase and the team at Five Star Dodge Jeep in Macon that helped me from start to finish. Hannah was awesome from the beginning and helped me get started. I highly recommend salesman Grant; he was very knowledgeable about the vehicles and their features. Even after the deal was done, he made sure I had everything set up and ready to go. Matt worked with me to get a great deal on a vehicle that I love and fits my budget. Rohan discussed all paperwork thoroughly and made sure all my questions were answered. They all provided me with awesome customer service. No pressure either, they were extremely patient with me during my decision making process. Thank you!!!
Two big thumbs up to Reggie Henderson, he went above and beyond the call of duty to get us the deal we were looking for. He made us feel relaxed (which I dont normally do when buying a car). Very personable, friendly, and approachable.We drove a White 2016 Dodge Challenger RT home that day and went to sleep knowing we got the best deal possible. Thanks again Reggie, your good people !
This place is absolutely AMAZING. The moment we walked in we were greeted with friendly smiles! They made sure to listen to our needs when it came to picking out a vehicle. Curtis ( our salesman) made sure to make us not feel pressured into leaving with something. He wanted to make sure we were happy and satisfied with our purchase. Highly, highly, highly recommend.! I also want to say the BIGGEST shout out to AK! He was amazing! He stayed out there in the blazing sun walking the whole lot until we found what we needed! He helped us eliminate the cars we weren’t satisfied with and always kept a great attitude!
They took in MY 2019 Grand Caravan for Warranty work. Oh boy has this been a total pain. My vehicle has been there most of the month and the service advisor doesnt keep me updated and avoids my phone calls and never returns them unless I speak with management first.
They worked with me on the price and advised me the best plan to care for my families new vehicle
Amazing that with a pre paid service plan they didnt have enough oil to do an oil change........
Jalen Runnels and Mac Faour provided great service. They were friendly and very knowledgeable about the vehicle I came to purchase. Easy and quick process for my wife and I. I Highly recommend asking for either of these guys if youre looking to purchase a vehicle
Rudy has excellent customer service! From making sure I made it to work on time to answering all of my questions, he is simply phenomenal. He made what could have been a very stressful time super smooth for me. I’ve been receiving services here for over 5 years and Rudy has been the best yet. I appreciate you more than you know!
I was recently there and the salesman I had Romello Smith had excellent customer service and was very professional. He made sure I was satisfied with my experience at Five star and that I would leave with the car that was right for me. I would highly recommend anyone who’s looking for a car to visit Five star and ask for Romello Smith.
Mr. Smith had great customer service! I believe his name was Romello. Spoke very highly of a truck I had my eye on and talked me into purchasing it. I think I’m just about ready to come on back and make the purchase.
Wonderful purchasing experience with Don Johnson. He was very inquisitive with us to find exactly what we wanted and needed. He made everything go smoothly, efficiently and stress free! I would definitely recommend him for anyone wanting a new vehicle!
Great customer service there if anyone is looking for suggestions in a dealer I recommend Romello Smith he took care of me and made sure I was getting a suitable car that was in price range. He went out of his way to make sure the car was top notch maintenance and was determined to put me in a car that I would like. There is no better dealership in the Macon area than five star. and I would personally like to thank them especially Romello smith for the great service
I went in for a loss of power due to a loose EGR pipe and came out with a misfiring engine(engine light has never been on for anything major since I had the car). I always take my car to a dodge dealership for major maintenance but never this one again. Paid around $1200 and got a misfiring engine for their service.
Great experience with Rodney. He was very professional and did not make me feel pressured to purchase a vehicle. I ended up purchasing a 2021 Hyundai Tucson from him. Thanks Rodney for the great experience.
Make sure you come see Mr. Juvon. He help my mom find the truck that she was look for over the internet and by phone, after taking a 2 hour drive, when we got there he had everything ready to go. Starting with going over all of the details that they had discussed to ensure that he got everything right to the test drive and and break down of all the charges. He was excellent, very patient, understanding, and very easy to work with.
Jimmy long was an EXCELLENT, chauffeur & he took the best routes to & back from both locations! Had a very informative & good chat during the rides! Cant wait to go on another ride with him in the future!
Went to Five Star with the intent of test driving a Ram. Meet Loyldell at the door and thought to myself this is going to be fun. I like dealing on cars. Its fun doing the back and forth. I go late in the day so the dealer will not have time to close a deal. I did have fun but not like Im used to. Loyldell was very accommodating and worked to put a deal together that worked for me. No pushing, just a great deal on the truck that I could not walk away from. Throw in a great rate on the loan and it was a done deal. They close at 8pm, we left at 9:30pm. On a Saturday evening. Best experience had in the last 10 years ( bought 4 cars in that time). If you looking for new, look up Loyldell Chapman Jr. at Five Star Chrysler Jeep Dodge Ram Fiat of Macon
Very nice people. Antonio is very helpful & this is our 2nd car purchase from them
Juvon was a great salesman took his time really seemed dedicated to helping me get in a vehicle and made sure that I did it was an all around great experience no complaints at all
Wonderful experience with salesman Romello Smith. He was very knowledgeable about all of the vehicles and helped my boyfriend and I find exactly what we were looking for and what we needed. The entire process was extremely smooth and efficient. A big thanks to him. I would definitely recommend Romello Smith for anyone looking to purchase a new vehicle!
It was the quickest and easiest deal I have ever made on a new car
Romello Smith was a great sales man he was trying to help me for months. Very nice guy committed to helping and great customer service. If you go there ask for him. The sales manager SUCKED tried to low ball me on my trade after driving 2 hours. otherwise would have made the deal other than that Romello is your guy!!!
They were great to work with. All of my paperwork was done prior to my arrival and I was in and out in 20 minutes tops. I had some questions afterwards and Patrick and the team got me what i needed very quickly. You can tell customer service is important to them.
I have so many amazing things to say about this dealership. I wanted a specific ram from the lot and Im from out of town. Kyle Horton reached me immediately to set everything up. After that, Justin Ghee worked countless hours even staying 3 hours after close time to help me get the truck since I came to the dealership late. I buy lots of vehicles and this is by FAR the best service I have ever had. They even sent me a personalized video of my vehicle showing all the features days before purchase. I will for sure be buying from here again., That a promise!! Thank you Five Star Macon and Kyle and Justin.
Makes miracles happen. Was nervous about not being able to get one car and was able to get my wife and I into a new vehicle.. JASON Jones is the goat! Go check em out!!
Want to say Jalen Runnels did a wonderful job assisting me and my family with purchasing our new car. He was helpful and patient, spent a lot of time answering all our questions and presenting several different options.
Curtis was great! Very relatable and informative he worked with my needs and got me in a truck that I love. Big shout out to five star and Curtis.
Want to thank Billy miller for the friendly service. I also want to thank Devin for making my car buying Great! Anyone searching for a car, I recommend Five Star Dodge and while you there ask for Devin a GREAT SALEMAN. Highly recommended.
My visit to Five Star On Friday, May 7, 2021 was due to a roadside assistance matter with a flat tire. I was met by the service department associate Rudy Holm who handled all of my information, coordinated the repair with the garage team and kept me thoroughly updated throughout the entire process. Although a surprise visit due to the flat, the repairs were completed quickly and professionally. I highly recommend Five Star’s service department for your automotive needs. I have had experience with both the service department and sales team on multiple occasions and gladly give Five Star a full five stars!
High -pressure sales department who will say whatever is needed to sell a car. Service department is poor and doesnt return calls. The last place to buy a car or to have it serviced. I need to clarify this review. This review is for the 5 Star location in WARNER ROBBINS, NOT the Macon location!!! The Macon location is exactly the opposite. I didnt realize my mistake until moments ago. I will NEVER go to the WARNER ROBBINS location again and warn others against it. The 2 salesmen I dealt with I referred to as Dumb and Dumber. The Finance manager was a jerk and after copying the necessary financial information simply threw it in the trash. A customers privacy should be treated much better.** updated post!This post is for the MACON LOCATION:I had the best sales person youd ever want to deal with! You want to ask for Janae , she handled everything I put her through (my test drive). She was not only friendly, courteous and a pleasure to deal with but i think Jeep should be happy to have her represent their company.
Both my son and I are pleased with the service provided by the two salesmen that assisted us on the day my son purchased his new car. Elijah and Jovan were both attentive to what my sons needs were and did their best to make it possible for him to drive off the lot in his new car! Thanks you both! Blessings!
My experience at five Star was great one of the representatives Romello Smith helped me and it made the difference. He was very knowledgeable, efficient and helpful. He greeted me with a smile and that made my experience that more memorable I will definitely be back in the future !
I was very pleased with the service Romello smith gave me while visiting five star here in Macon. He explained all the details and helped me weigh all of my options. He represents five star and does a wonderful job.
All there is to say is wow!! My husband and I were searching for a dodge durango for about 3 weeks and went through some frustrating deals previously. WE were ready to give up, but I looked again and found FIVE STAR in Macon as they had one we were interested in. From the first time I spoke to the GM Matt and Salesman Claude I was kept abreast every step of the way. He even sent me videos of the truck. He always called me to let me know what was happening and made sure we got a great deal. Our payment was even lower than we expected and thats WITH a warranty on a used vehicle. We were very blessed to have been working with Claude! He made it very easy and we also traveled to get it which they made a pleasant experience for us. My kids are so happy and we are too. I highly recommend working with Claude at FIVE STAR if youre looking for a vehicle! They really deserve to use that name! Thanks Claude and GM Matt for everything you did to help us!
The repairs they did were pretty good, however it was not what I requested. I asked for and paid for a full diagnostic and they only got me a new radiator and flushed and repaired the coolant hoses. There are still two lights illuminated on my dash. Those lights are the abs and traction control. They did only a portion of what I asked for and paid for, and ignored other issues. I also asked for email of the services the they were going to perform and never got one. I asked for this so I could look at it before authorizing. Never got it. $2,700 later, and I still cannot drive my car. The work they did do is good,, but not completed.. Not happy.
I tried to do the mobile check in. It would not work. I parked in the mobile check in areas. Went to the door. It was still locked as it was 7:30 right when they opened for the day. The whole staff was very unprofessional and very much seemed like they were there for a paycheck and was working by force. Not the atmosphere I am accustomed to at Delta Airlines, Hilton Hotels, or Chick-fil-A. When I picked up my car I had to go find someone in the building and it seemed like all was to busy engaged in personal conversations with their co-workers and was bothered when I had to clear my throat to get their attention.No talking to me of what they did with the recall of my airbags. No mentioning to me if they checked my car for any issues or anything. Just a I will get your car for you
Honestly this was the easiest and smoothest car purchase that I’ve ever done, and everything was accomplished over the phone. Jason Jones was extremely helpful in getting a good price on both the new vehicle and my trade in and also made all arrangements for delivery. The car arrived exactly as described and I am overall very happy with the purchase and process.
Jane and Robin were very attentive to my visit for work on my Dodge Ram. They are professional women who show their dedication through excellence customer service. I highly recommend this dealership.
My experience at five Star was flawless. Romello Smith greeted me from the moment I stepped out the car. He was very passive in his approach which made feel comfortable. I promised I would buy a car from him when the time is right.
Never loaner cars available! Waiting over 2wks and nothing has changed nor do they care of your concerns or what matter most in your life!
Our salesman Romello was the best experience in buying from Five Star. He was very knowledgeable and his attitude towards customer care was greatly appreciated. I would recommend having him as your salesman.
I have purchased my vehicle from Five Star and I have my vehicle serviced there when needed. Had nothing but a great experience . Except one time however the way Five Star value me as a customer they did everything to fix the issue and continued to treat me with the most respect. If it was 10 stars I would give it to them.
If you are looking for a car and a person that’s gonna shoot you straight with no extras then go here and see Romello Smith. He makes you family and then assist you with your needs. Every time I go to car search this is the only guy that I am talking to. A true business man with many talents and sincere with everything he does. Thank you for your time, expertise, and honesty. We will be back to shop with you again.
The service managers did not make sure the work was completed properly causing other problems with my vehicle. When the mechanic offered a free service in compensation for the time and trouble they caused the service manage did not write it on the service receipt even after I reminded her and requested for it to be documented so there would be a record of the conversation. They appear to be far more worried about reviews then correctly completing the services you pay for.
Great customer service. They will make sure you leave happy with something nice.
Matt is the best! Jason was amazing as well. Experience here was outstanding. They were very helpful. We did everything over the phone, until it was time to sign and drive. But whoever answers the phone there is TERRIBLE. Couldn’t understand her at all and she ended up hanging up on me. She just seemed very confused and uncomfortable. Don’t let her turn you away though. Just ask for Matt or Jason. They are wonderful
Chellsey was amazing from start to finish. She explained all the parts and work my car needed, she called often to keep me informed. The service department was friendly and efficient all while being extremely busy with other vehicles. I would highly recommend to anyone. Thank you.
I have a Dodge Challenger 2019 RT manual.... I love this car! When my manual needed to be replaced and parts came in slowly due to the pandemic... Derek, Justin, KC and the GM James over the service department stepped in and handled it. They have all gone above and beyond. I want to tell you as a woman going to the dealership can be frightening.... they made me feel like I was a part of the family and explained every step of the way! You are and will always be in good hands with these guys! I’ll be back for sure!
Had and order for two parts and five star Chrysler handled it professionally.Thanks Five Star
Went to this dealership for a recall part for my car. When I got it back my A/C would not work at all. Took it back to the dealership to get it checked out. Got a email from them saying they could fix it, but it will cost $800 to fix it. So I took my car to another shop to get it checked out and find out what is the issue. They said it was a switch that was put on upside down. Long story short, simple fix, it cost $120 to fix. Thank you five star dodge for trying to get one over me. People watch yourselves!!!
Mr. Jalen Runnels and Mr. Aubrien Kemp had great customer service. We talked to them on the phone and they delivered everything they said they could do for us. When we got to the lot they had the car clean and ready to go. We appreciate their work.
Great experience here with salesmen Romello Smith. He helped my wife and I decide on which vehicle would be best for our daughter. Will definitely be back to purchase.
I recently purchased a vehicle from Five Star and honestly I am very satisfied with the entire process. I was able to do everything online and via phone. My salesperson, Josie Gorden, was a complete pleasure to deal with. Any concerns I had were quickly addressed. I have, also, received follow-up calls, text, and letters to determined if I was satisfied with my purchase. Overall, it was a great experience.
Antonio Davis is the man for the job. I am in love with Five Star from their professionalism to their commitment to their customers. Mr. Antonio was focused on getting me into a car that I loved. I didn’t have to settle and he was very patient with me as I decided on my car. The best dealership in town hands down!
Victoria Appling at Five Star was awesome! I told her exactly what I wanted and my budget. She definitely delivered! She brought the car to me since I work from home so that I could take a look at it and take it for a test drive, which made things extremely convenient. This was the easiest process with buying a car that I’ve ever been through. It was painless and it didn’t even take long like most dealerships do. I highly recommend anyone to go here and please ask for Victoria because she’s the best!!
Curtis Weaver was really helpful and made my experience a breeze! I got to drive away in a 16 Mercedes Benz, something that I thought I’d never get a chance to do.. please check him out at Five Stars in Macon Ga.
Curtis was a pleasure to deal with when purchasing our new Ram Truck. He was very responsive and made the out of state buying process easy. We were in and out of the dealership within an hour or so and back on the road home. Would recommend dealing with him and 5 star to anyone we know.
I just want to say that the service I received today from parts was exceptional. I had called with questions about my bumper and some other parts for my vehicle and Mr. Justin was so helpful and was able to let me know and understand everything I needed to know. He was very polite and such a gentleman, thank you! 10 out of 10 service would recommend :)
Be wary of their lifetime warranty. they do not honor it. My wife and I bought a brand new 2016 dodge journey crossroads from them. This car has a little less than 100,000 miles on it. Maintenance has been kept up on this vehicle. We have the oil changed every 5,000 miles and replace the air filter as needed. About 3 weeks ago the car developed a loud tick which I can only assume is cam and lifters and rocker arms. They wont honor the warranty. they say that we dont have adequate records of maintenance. The first 2 years of maintenance was done almost exclusively at five star. They gave us 2 years of maintenance with the car. And all maintenance has been kept up on this car. The truth is even if the oil had never been changed the lifters should not go bad before 100,000 miles it should be covered regardless. It is going to cost over 3k to fix a car that should be under their lifetime warranty. I will never buy another car from them again or give them any of my business. Their so called free lifetime warranty is a scam. They have had this car since last saturday and today is friday. they are just now telling us the car is not covered after waiting a week. If they offered to fix it at a lower cost or meet us in the middle somewhere, perhaps we would be satisfied. This is not the way to do business.
I recently went to 5star dodge in Macon Georgia looking for a bigger vehicle for my family. When the representative Madison came out very shortly to assist. Although, nothing was purchased she render spectacular service and worked her hardest to see that I got all and every piece of information needed, she was well informed, polite and patient upon shopping around, especially since I carried a 6month baby around you with me who’d just received shots. When my husband are ready to choose the best deal for us we’re definitely looking to make that deal with Madison at 5 star Macon Ga.
Took my car in for service at Five star Hyundai Macon they really have it together over here very organized and nice. Robert is always awesome. The shuttle driver Travis was very friendly and got me back safely and quickly. I felt very safe and comfortable with him and he made sure I didn’t forget anything in the shuttle or in my car that I may need before we left.
Great place to buy a car. Jimmy Long was really nice and we had a great shuttle ride!
If you love the new Rams as much as my wife and I do, you need to see sales professional Aurico Wilson! He provided exceptional service with no pressure. My wife and I will be going back to him with our future purchases. We enjoyed his company so much we even named our truck after him! I have also had service interactions with several employees in the service department, Derrick and Casey. They won’t steer you wrong !
All9 smiles. The GM, Matt, is a make it happen kind of guy who over exceeded all of my expectations. My salesman, Jason, was the exact same way. My overall experience was a life-changing moment theyre forever will be embedded in my heart my mind and my soul. Thanks so much for all the child ear to make this happen. Peace and blessings to you, your family, and your loved ones.
Bradley Nichols was a tremendous help in finding a brand new Jeep for my first car purchase! He helped us throughout the entire process and was very nice and understanding. I would recommend him to anyone who is looking for a great car at a wonderful price!
Justin Gee is the best salesman hands down. In the little time i was there, with the help of his awesome GM, they got me approved for an awesome 2020 Challenger. I was in no condition to negotiate or get a better price anywhere else. They coached me and told me what I needed to do and made it happen for me. Those two guys are heaven sent and I recommend 5 star and Justin Gee to the next person.
Thanks to David and the team for a making buying a car easier in the middle of an ongoing Pandemic. Online purchase and delivered to my door. Fair pricing and great customer service. Highly Recommend.
Thank you Kyle and Amanda for making my purchase easy and hassle free. They facilitated a sale almost completely over email and I must say this was the easiest vehicle purchase I have ever made. Trade in value was almost $2000 more than another dealership near me. Also the delivery driver communicated well and was right on time. I highly recommend these professionals and will reach out in the future for other purchases. I love the truck and appreciate the professionalism your entire team has displayed.Use this dealership and you will not be disappointed!
I had an overall good experience with the personnel. Darius Johnson was the sales professional I dealt with he has a great attitude and is very down to earth. This young man will go far in life he keeps a positive outlook and is very attentive. I was however disappointed in the fact that after the vehicle I originally came to the dealership to view had some issues that the “21 point inspection” didn’t catch but was very obvious, the General Manager tried to get me into a truck double that cost and was also very much over priced. I will not return but I wish I could have made a purchase because of the professionalism of Darius alone!
I don’t normally do reviews but I had to come on here and thank Mr. Romello Smith for the service that he provided at this dealership. I had a long day and came in frustrated but he quickly turned my mood around and made the visit great. Thank you so much.
Jane was awesome! I dropped my Jeep off, she explained all of the services I needed and called me when my vehicle was ready. Very quick and Im very satisfied.
Sharla was pleasant to work with. She was honest, respectful, upfront and knowledgeable on new vehicle products. She worked hard not only for me as a buyer but her dealership as well. The G.M Matt, was considerate, responsive and was able to close the deal. Pete in finance was also pleasant to work with and I was in and out in minutes. Thank all involved in the sale.
My experience at Five Star was amazing. In the attempt of inquiring about a vehicle, it was no hassle. Romello, car salesman, was very helpful and polite. That made the process great!
Darius Johnson was such a great help! He help us find our truck and then even assisted in helping me get a Honda for me! Super generous and helpful! Kept us laughing the whole time! Sharla assisted us too And she was super sweet! Absolutely a sweetheart!
Came in for a visit a few months back and had a great experience. My salesmen Romello Smith was an outstanding young guy. Thanks for the great customer service.
WOW. My head is pounding dealing with Sales Agents for the last 3 days. Im not going to blast publicly the names of these Car dealers but they really need to work hard on their customer service. I was about to give up until Josie Gorden of Five Star Chrysler Ram of Macon returned my call. Josie was very attentive and asked all the right questions while gathering information. Heres the kicker She delivered..... At the time of writing this review, I still havent purchased anything. This is strictly based on the professionalism and high quality of service Ive experienced working with Josie.Thanks Josie....SW
I came into your facility and stood around for a few minutes and Sharla Kuhn came over and asked if she could help me. It was a fortunate moment for me when she did, I was looking for a used pickup at the time. Sharla found two that would suit my needs and she was the only sales person that I dealt with while visiting five dealerships that listened when I told her my need. My need changed when I was advised by a medical worker to not get a truck as it required climbing into and out of the bed from time to time to obtain what I needed and at my advanced age those trips just multiplied my chances of severe injury. I switched to an SUV as I have a utility trailer that I can use to haul larger items when the need arises. Sharla found two of those and I bought one that is powerful enough to transport my trailer.My previous automobile sales people are not around anymore and I stick with one when I find a good one. I spent 43 years selling in the transportation industry, Class 8 vehicles, and when I find someone who pays attention to what I want and want to pay for it I am very loyal to that person. Sharla does exactly that and when we have another need arise or know someone who does Sharla Kuhn is exactly who will get the opportunity to make the transaction.Sharla Kuhn is a great asset and ambassador for your entity. Im sure that you already know that.
My wife and I decided to buy another Jeep Cherokee recently. We found one in Macon and one about 30 minutes away. The cars were basically identical so price at first was our only concern.Trinity was very personable and helpful. She kept in touch via texts until we could drive from Savannah to see the Cherokee. We could have bought the other one a little cheaper, but nobody called us from the other dealer until we werehome with our new car. We give an A+ to the Service Dept., the Finance mgr. and especially to Trinity for the personal attention and how smooth she made the whole process.Greg/Kaye BurchSavannah, Ga.
Thanks Claude for a great car shopping experience. We appreciate you taking the time to listen to our needs and show us several vehicles. Most of all we really appreciate everything you did to make it a totally easy and painless process. We love our new vehicle!
These guys were awesome. They stayed open late to help us finish the deal. Matt was awesome. And if you are looking for an unconventional shopping experience Jason was a great salesman. Never pushy, a little tough to bargin with, but a ton of fun to work with. We laughed and cut up the whole time. I got a beautiful used truck in great shape for a fair price. Shop here first
Romello Smith, one of the salesman brought me to his office and showed me a plethora of Ram 1500, my father & I loved his humor. Although we didn’t purchase a vehicle he gained our respect. If you want a great vehicle in Macon, GA Romello is the guy to talk to for sure.
I just purchased my first brand new vehicle from 5 star. I would highly recommend Rico he’s a superb salesman and willing to get you in what you need . Rico has put my family, friends , and other associates in 20 plus vehicles. Awesome service and outstanding professionalism i would highly recommend this gentleman to anyone in the state.
Hard to deliver here if you are a driver. Park in the middle turning lane out front. Traffic is pretty fast right there. Just keep that in mind
Curtis was amazing! Worked around my price range! Jumped through hoops to get me the perfect car for my first big girl purchase!
Bradley Nichols was a great sales person! He assured we got the car we wanted and the price we could afford! If you’re going to five star make SURE you go see him! Thanks again
Highly satisfied with Janes action plan which exceeded my expectations. A prime example of the Chrysler solution driven brand.
Juvon Wiggins helped me and my boyfriend find a new car and it went better than imagined. This was our first times buying a car on our own and Juvon made it as easy, convenient and quick as possible! So grateful for his help and for our new car!
It was a pleasure working with Brandon Guice. I had a GREAT experience at this dealership and with the staff. I had the hardest time at other dealerships this week looking for a car and had been disappointed. I saw a car I really liked here at 5 star and with the help and guidance of Brandon, I was able to take it home the same day and I’m very happy with it! He is a great sales professional and was very informative and kind. He responded to my call and emailed me very quickly and provided me with the information I needed. He even took the time to send a video about the car before I made the trip to the dealership. Thank you so much for making buying my first car a pleasurable experience! Also, thank you to Troy, Sean, the financial manager and everyone there for making it possible today. This place is great! 5 stars for 5 star! 😃⭐️⭐️⭐️⭐️⭐️
My second purchase experience was nothing like my first experience. Having an issue getting the tag for my vehicle called the dealership three times. Bernadette was very rude to me and transferred me to a whole different dealership. They pretty much let me know they could care less the goal of getting me back to purchase another was there only concern. Not even a follow up from the salesman about the tag. Lesson learned they definitely do not treat a recurring customer as a family only as a way to get more money from you
Claude Olluette was our sales agent. We drove 4 hours to that dealership because they had the best prices in the south and it was totally worth it! Claude was very knowledgeable and transparent. He made the purchase fast easy and enjoyable. The finance department also was informative and organized. I definitely recommend you go see Claude at Five Star!
Had to come on here and give a huge shoutout to Mr. Romello Smith at Five Star. He displayed a vast amount of knowledge, interpersonal skills, and respect during my visit. Keep up the good work.
My vehicle was in need of some professional attention so I brought it in for a diagnostic. The wait was a bit long due to the amount of customers ahead of me but the waiting area was rather comfortable. After a time, Kasey came and got me to reveal the technicians diagnosis. He was very friendly and explained the findings with confidence and clarity. He was patient and answered all of the questions I presented to him. I really appreciated the level of courtesy and professionalism he displayed in our interaction. Kasey, you did an excellent job. Keep up the good work!
Romello Smith was extremely professional and humorous. Even though I was in service, he sat with me for 30 minutes and bragged about how good the badgers would be this year. I enjoyed my visit !
This was by far the best car buying experience I have ever had. Josie was awesome! She was able to quickly find me a Rubicon after the one I was looking at sold. I would highly recommend Josie and Five Star Chrysler Dodge Jeep of Macon.
Brian Goldberg at 5 Star was awesome. He took care of our needs with out any hesitation he went above and beyond for me and my family to make sure we were taken care of
Claude and Rohan truly provide a five star experience. After shopping around for a couple months I found these guys. I immediately knew they were working for me. Paperwork completed over the phone, very little to do in person other than enjoy purchasing the Dodge of my dreams. Everyone there is great to work with and business motivated. This is the crew you only hope to find in your car buying experience. Thanks guys!! Worth every minute of the 2 state drive!
I want to Romello Smith for demonstrating great customer service with the purchase of my new vehicle. He was kind and courteous and help me find the right vehicle for me.
Had my car serviced at the Five Star Hyundai. I worked with Travis, the shuttle driver who was extremely friendly, courteous, and went out of his way to make sure my experience was pleasant. He dropped me off at home and back to the dealership quickly and safely. Thanks so much Travis!
I love my new Jeep, Trinity was such a big help. If it wasn’t for her I don’t know what I would have done. She got me in the car I wanted, for the price I needed. Love them people at five star!!!!!!!!
Kasey Hall was a pleasure to work with! If you are looking to get your car serviced, I would definitely recommend Kasey! He is the best!
This is hands down the best place to purchase a vehicle. Sharla Kuhn was a fantastic saleswoman from start to finish. She found me the perfect vehicle and made sure I took it home with me. If youre in the market for a new vehicle I highly recommend Sharla! Shell make your dreams come true!
Grant Powers the salesman was the best salesman I ever worked with. I highly recommend him to every single person in the world. Him and Matt McDaniel, the General Manager, did an amazing job at getting the best deal. If I could put 100 stars I would.
My parents and I experience at five star was amazing! Antonio Davis was our salesman and he along with the rest of the staff got us the best deal possible! Antonio also helped us months ago while we were browsing and remembered all the details, therefore our purchasing day was smooth! We highly recommend him!
I had service done on my car. And amber M was the best and extremely professional. I will definitely return for all my future services as long as amber is my service advisor.
I would like to say that Amanda Fordham at Five Star in Macon did an outstanding job. She was professional, kind, straightforward, and she aimed to please. Also, what makes her performance unlike so many others at other dealership, is now that I have purchased the Ram Truck, she stills pleasantly answer my phone calls. This is amazing!!! You cant get this kind of service every where. Thank you Amanda. Also, Charles and Sean did a fantastic job also. Thanks guys.
I purchased a 2014 Chrysler 300. 5 Star was very accommodating with financing and the service department responded well to concerns regarding the vehicle. They were very courteous, but was slow on call backs and would give me the run around before connecting me with the right person.
Curtis and AK treated me like family. Made my buying experience enjoyable. Highly recommend five star Macon to anyone. Financing was easy. LOVE LOVE LOVE ❤️
Great experience. Honest price quotes. No service pressure talk, just the details so you can decide. Prompt to assist upon arrival and courteous. Easy online payments for smooth exits when done. Now thats service done the right way....
Five Star Dodge and Jeep were amazing to work with. My sales person Justin was knowledgeable, attentive, and found the perfect vehicle for me. I can not be happier with my experience. They have the most competitive prices around and beat the prices of the dealership in my city. Delivering my new vehicle to my door step with great service and a smile. If you are looking for your next Vehicle please look no further.
Looked long and hard for clean used truck that wasn’t overpriced and finally found it at 5 Star. Dealt with Ms Dorothy Lamar and she took great care of me answering all of my questions and requests. Highly recommended.
I went in for routine service as I usually do & the Service Writer Rudy was very helpful & informative. He went way above & beyond to assist me with my needs. If you are in Macon & need your Chrysler, Dodge, Jeep, or Ram serviced, ask for Rudy.
Always excellent service from Steve F. my service advisor. Also, the courtesy ride to and from work is a huge plus. Travis, the driver for the courtesy vehicle, was polite and professional. Retired first responder and we appreciate his service.Thanks again for taking good care of my RAM truck!
Antonio Davis was awesome! We spoke with him over the phone and then drove two and a half hours to do business on the truck we saw online. He verified it was there to avoid any unnecessary surprises, and made taking ownership a breeze. I highly recommend doing business with Antonio! You won’t be disappointed!!
Great dealership! Salesmen aren’t pushy and very nice! Mac did great at helping my girlfriend and I find the perfect vehicle!
If you want a great car buying experience, go see Aubrien. He was extremely attentive and went out of his way to make the deal work for us! You won’t be disappointed with this guy!
The service department was excellent. They got everything I needed done in a timely manner. They even had a shuttle driver offer to take me to the store if I needed anything while I waited
Had my car serviced at Five Star. Their internet appointment service was great and easy to use, and thank you Kasey Hall for keeping me updated on what was going on. And a thank you to my Shuttle Driver, Travis Burns for being very courteous and making sure the travel from and to the dealership was easy and stress-free.
I bought my brand new 2019 DODGE RT CHARGER from this dealership.Everyone at this dealership is amazing BUT I have to highlight 2 employees first : the greatest salesman I have ever met ANTONIO DAVIS and the one person that makes my service smooth convenient and easy.MEGAN in service, gets my vote.The one person you should definitely meet when visiting this dealership MEGAN IN SERVICE. I live 45 minutes away from this dealership and as long as she’s at the location I’m there. She gets it done. I want to say thank you to the whole dealership!!!!!!!
Rico W.is one of the best salesmen that I’ve had in a long time. Today was sweet. He made my daughter’s first car purchase smooth. She is over joyed with her 2020 challenger. He is very knowledgeable and customer service oriented with a great sense of humor.Thanks a million and keep going up the good work😊!!
I spoke with Megan in the Service Department three days before my car was serviced. She was very nice and showed empathy towards my situation. The day of service, I was met at my car with a smile, texted, while waiting and helped when I couldnt sign on my own phone when I payed with my card. Im leaving Ga in a couple of weeks. The service is great here and when I get a text from Five Star concerning any type of service, I will definitely make the drive to Five Star in Macon
I called 5 star dodge of Macon about an internship for my son and the receptionist Alexis Bridges was absolutely amazing. Helpful would be an understatement. Her personality and tone was amazingly comforting, she asked me several questions concerning my son and called me back almost immediately with good news. I am so thankful I spoke with her concerning this matter. Being a receptionist is not the most easiest job because they are on the front line. They set the tone as to how the rest of the conversation will continue. It takes Empathy & Kindness to be a great Receptionist. Thank you again Ms. Alexis Bridges!!! You are the MVP of Receptionists!!!!From- Charlene Waller
Amber at the service cointer was so helpful. Nice to have some one who cares, compared to the past place Ive been!!
There service was excellent man. Claude was a true salesman. He helped me worked out an awesome deal. I highly recommend them. If your looking for a good dealership ran by good Christian people, with excellent service, then five star is the place to go. Oh and by the way, I highly recommend Claude for your salesman, he’s the best
Oh my this BEST EXPERIENCE I have EVER had buying a car! Justin Gee was so nice and made the whole process run smoothly and in record time! I Will definitely come back here to buy my next car! Thanks Five Star Dodge!!!
My salesman was Rico Wilson, he was outstanding I will recommend anyone I know to do business with y’all because of him. He is a credit to his profession and I’m blessed to have done business with him thanks again.
I had a great experience at Five Star! Kendra Wilson was so helpful and patient with me. From the long emails conversations to the final decision, she was with me the entire time making sure everything was going to work out for me. She went above and beyond to make the deal happen and I truly appreciate that she did that for me. This was my dream car and I still cant believe that its happening. If you ever decide to look up or come to Five Star Chrysler Dodge Jeep in Macon, Georgia make sure you speak with Kendra Wilson first.
Grant is the man to go to if you need any vehicle! Great personality and awesome service from him and the team here! Would highly recommend anytime you need a vehicle! Come see Grant, Rohan, Matt, and the team at FSCDJR of Macon for all your needs! Best friendly staff around and will be coming back for all of our purchases in the future, thanks so much for the great service and welcoming feel!
Total reviews rating 4.8
199 Reviews for Five Star Chrysler Dodge Jeep Ram of Macon 2023:
Review №1
2022-07-14My sales team, Devin and Tripp, were very helpful and easy to work with. The entire experience was quick and easy. Straightforward on price and answered all my questions. Really good car buying experience. Would recommend both Devin and Tripp
Review №2
2022-07-15I thoroughly enjoyed the car purchasing process at Five Star Macon. I had been eyeing a few cars for a while, but wasn’t quite ready. Dorothy Lamar was my sales rep. She is a great. I’m probably just going to stop by just to say hi, from time to time. Ms. Dorothy worked out a finance option, handled our trade and made sure we were good to go. Their lifetime powertrain and not trying to tack on a whole bunch of extra fees, helped us close the deal. Stop by in your in the market for a vehicle or looking for a great price on your trade (dodge, jeep, ram or Mazda).
Review №3
2022-05-17Thank you Devin (my dealer) and Timothy (sales manager) for making my first time car buying experience great! I flew all the way to Memphis just pick up my ‘22 Jeep Compass. Once we got there we hit a little snag but Devin reassured me that everything was going to be ok and that I was going to drive back home with my baby. Timothy also made different ways that was possible for me to leave with my Jeep off the lot. Anybody who is searching for a dealer I highly recommend Devin!
Review №4
2022-01-12The service department here is exceptional.I’m very particular about my performance cars and who is ever allowed to touch them. Anthony and Derrick at service changed my whole view on dealer service departments with their outstanding help and adjustment for my situations. A situation came up where I had my ScatPack lowered and I was looking for an alignment to be completed on it. I went to them and after trying and working with it multiple times they finally determined I can’t slide onto the rack. Normally a dealer service department or really anywhere would just say “you’re going to have to look for somewhere else” they didn’t just do that or leave me out to dry. They put their heads together and remembered other shops that might be able to do it. One was five star Warner Robins and they didn’t just send me there, they gave contact, they verified for me, and they set it up. Got aligned and all in spec on my scatpack and couldn’t be happier. They went above and beyond and I will continue to go there for warranty all the way to general maintenance. They didn’t just create a long standing customer and whatever my customer base is but they also gained my trust. Thank you guys again for everything.
Review №5
2021-11-21Tyrese, the salesman was honest, courteous and knowledgeable. Brad Campbell, the Inventory Manager is one of the most pleasant people I have dealt with in years. Even the financing experience was better than it normally is. They were quick and courteous and secured us a great finance rate. I urge anyone who is vehicle shopping to visit Five Star before you buy.
Review №6
2022-01-25My salesman, Curtis Weaver, was awesome and very enjoyable to work with!My service advisor, Lanie, was also great! She was pleasant and very helpful! I have got to mention Jimmy...he shuttled me down to the shopping mall and picked me up so I didnt have to sit and wait for hours!Very nice facility as well.
Review №7
2022-04-13Made me feel like family! The staff goes above and beyond with their customer service. We found the vehicle we wanted and they had it delivered for pickup faster than their original estimate. Negotiating price was a smooth and efficient process. I have had bad experiences at other dealerships when it comes to negotiating price so thank you FSCDJR of Macon! Antonio, Matt and Brad were a joy to work with.
Review №8
2022-03-03On today 3.2.22 I brought my 2008 PT. Cruiser in for service and I left with a 2018 Jeep Compass. The young man that helped me is Devin Jones. He made sure to get me the best deal. He was caring and concerned about my well-being. I can’t thank him enough no down payment!!🙏🏽❤️🙌🏽🙌🏽 Thanks again Devin Jones. Macon GA
Review №9
2022-05-24I have purchased two cars from Ricardo from five star Dodge in Macon and both of my experiences was very well he got me a good deal on both of my dodge challengers
Review №10
2022-03-01I was looking to trade in my 2021 Toyota Tacoma for a Dodge Charger. Salesman Rodney did an awesome job making that happen. He was very informative and honest with me, he even went so far to finding rebates to help out with the price. Rodney kept me updated with everything, and I was able to leave with a new 2021 Dodge Charger. I absolutely enjoyed my experience at this dealership, and I would definitely buy my next vehicle from here. I highly recommend giving them a chance to find the vehicle you want.