Free-Flite Bicycles in Atlanta
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Atlanta, Fulton County, Georgia, US
Site: http://www.freeflite.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–6PM
- Sunday:Closed
Free-Flite Bicycles in other cities:
Staff is friendly and helpful. Hard to find now days. They treated me well and allowed to test different models as well as provide knowledge of the product.
Im so happy I went to this FreeFlite location in Sandy Springs! The entire staff is super knowledgeable, friendly, and attentive. They listen to what youre looking for, and it feels like they care to help you find the bike thats right for you, so theyre not pushy to just sell you anything. I particularly had a great experience with Ellis and Zach, I had so many questions, and they both had a really great way to explain everything about the bike I chose.
I walked into this store knowing nothing about Mountain bikes and after spending an hour talking to Zach and Patrick I felt so much more knowledgeable. Despite not buying a bike from these guys they helped me locate the bike i wanted. These guys are awesome. Theyve made a loyal customer.
I was at a big box store looking at a Electra towny. I had been wanting one. I was talking with the customer who was telling me how great they were. He remarked he had purchased 2 from Free flite. I said yes I had been wanting to purchase from them but they were closed. He insisted they were open. So I called and they were open. The guy informs me they had 1 towny left. I hoped in a Uber and came right over. They let me take it out side for a test ride. I LOVED IT!!!!. When I brought in back in they gave it a once over to make sure it was in top notch condition. They even installed a lock for me. Great customer service ,no pressure sales( I was already sold anyways). I was extremely happy with my purchase and happy to get such great service.
I bought my bike here a couple years ago and have come back for ever tune up and accessory purchase since. Each associate has been extremely knowledgeable and helpful. They go above and beyond to make sure your bike is in tip-top shape.Thank you to all of the folks at Free Flite!!!
Very attentive and extremely helpful. Great local business and worth checking out for your cycling needs. They go above and beyond just selling you a bike, accessories and other items. I knew I had purchased from the right location when I went to pickup my bike, purchase a trunk mounted bike rack and some accessories. They were extremely helpful, installed the bike rack and walked me through the process. Installed the bottle cage on the bike and even mounted the bike on the rack for me to make sure everything was good to go.
Friendly and knowledgeable staff. Clean and bright sales floor. I took my bike in for a repair (to fix a problem I caused) fully expecting to leave the bike for several days. The mechanic, I didnt get his name, worked on it and fixed in in about 1/2 an hour and sent me on my way (the cost was minimal). This was to my great relief and delight. I also highly recommend that those seriously into riding a bike (road, gravel or mountain) have a professional fitting done by Eddie ODea. Ive been riding for years and my bike set up was always a visual one based on standard knowledge past on among riders for years. Since I was buying a new bike I thought now was the time for a professional fitting. Eddies method blew away the visual method and old wives tails. He explains everything he does thoroughly. I now have a bike that is the most comfortable Ive owned, Im faster and stronger and able to ride longer distances and more consecutive days without feeling Ive been run through a ringer. Great shop.Post My Review on Google
The best service ever. They fix a flat tire on our adult tricycle in order for our special needs students to ride again, that day, for almost nothing. Thanks! Coach Cushman
Highly recommend getting a professional bike fitting by Eddie O’Dea! I can’t believe the difference this has made. I hardly feel like I use my legs at all now. Normally I would tire out and be sore post ride. Also experiencing fewer pedal strikes and an all around cleaner ride! Actually looking forward to more distance and climbing! Great store and the entire staff were extremely helpful! Thank you!
Went to another bike shop for a bike tuneup. They told me that for an expedite fee, they would do the work in a week. I put the bike back in the truck and went to Free Flite.They put the bike on a rack, took care of it and I was on my way. They just asked I come back when I’m buying my next bike. I wouldn’t go anywhere else. Thanks guys! 10 stars!
Zach hooked me up with some XXL bib shorts that I couldnt source elsewhere. A wonderful commitment to service and customer satisfaction!
Bike fit with Eddie was incredible. It was like taking a masters class. Tremendous value!
From the very first time I came to the store, I felt welcome. Taylor was willing to teach me tips and tricks when he fixed the flat tire I had. This is the type of bike shop where you want to get everything that you could possibly need. From bikes, parts, gear, tips and the simple joy of sharing the love for bikes.
Eddie is an experienced and skilled bike fitter. I had the full fitting plus a couple of follow up visits for fine tuning and to set up new seats. (I make sure to tip well-he’s worth it!) My average speed went up a full mile per hour and I ride much longer without discomfort.The rest of the staff is helpful and professional.
My wife was so impressed with the friendly staff at Free Flite that she couldnt stop talking about it. What a great store that makes someone feel so at home and comfortable when purchasing a bike. Thanks so much! I have not have a bad experience myself in any of the three stores in Atlanta and I have visited them all.
Very friendly staff and a good collection of bikes and accessories. The whole team is very knowledgeable and provides answers to all your questions very patiently. They do not push you to buy a bicycle, rather make you understand what’s right for you before you buy it. Truly loved the experience of buying a bicycle here for myself, my wife and my son!! Keep up the good work!!
A great experience. I love supporting a local store. The service was great and personal. They did a minor installation on the spot. There was a good choice of bike accessories.Definitely patronize Free-Flite Bicycles
Ordered a bike online and my ship date kept getting push back a month, at the same time the company was still sending me emails about available bikes! Finally I had enough. Using the website which was shockingly accurate I gave free flight a call and they had exactly what I needed in stock. I paid and they brought it to my car. I wish I would have done this 3 months ago! Excellent experience.
Friendly and Quick! My rear derailleur was not shifting and needed a fix quick before the long weekend. Tim was able to diagnose the issue and swap the cable in under 10 mins! I went to another LBS earlier in the day and was told that they couldnt fix my bike until mid July and was given a price that was 10x. Free-Flite will be my go to LBS from now on.
Nathan was very thorough and pleasant to work with. He was able to repair two bikes (with minor issues) we brought in while we waited. He offered suggestions for further repairs for our nicer bike and told us the price up front. He also suggested that we not spend the money to repair one of the bikes we brought it. He felt the cost of repair would be more than the cost of the bike! I certainly appreciated his honesty! Although we were not able to purchase a new bike on Saturday (very limited inventory at this time), I have purchased from them in the past and we will return!
Saw all the wonderful reviews of this place, but very disappointing. I have been looking for a bike for a little while now, researching online and trying to find items in stock. Thought to check this place out since I live in the Sandy Springs area and it had such high reviews. Just left out of there a few minutes ago because I was not offered to be helped. If you don’t want to assist customer then why be open? I walked in although the two ladies did greet me, they kept talking. I walked around the entire store and only when I decided to leave did one of them ask what I was looking for. I told her never mind since they never bothered to ask and politely walked out. There was a guy in the back who vaguely spoke to me and asked if I needed anything to let them know. In that conversation I mentioned I didn’t know what I was looking for. Yet, that was another opportunity to assist, but a fail. I didn’t know what I was looking for and the reason I came to a bike shop who is supposed to have the expertise. I was ready to purchase, but obviously they weren’t ready to assist so on to the next! I won’t beg anyone to take my money or business!
I purchased a road bike in fall 2020 to rehab my legs and learned it would be a good idea to get the bike fitted for my body. I met someone that recommended Eddie the ultimate bike fitter at Free-Flite Bicycles in Sandy Springs. I didnt know how detailed this was actually going to be. Im talking physics and Anatomy class wrapped in one. Like I said the ultimate bike fitter. I just completed my first ride and the difference in comfort was obvious. My butt wasnt hurting. I am just a grateful customer sharing some good news.
5/5 customer service. Walked in for some cycling shoes. Taylor was super helpful. Mind you, I have 0 knowledge of bikining/shoes and he educated and made us feel comfortable with our purchase. Very welcoming atmosphere and knowledgeable employees!
The staff is always awesome and quick to help out. They’ve been great about having parts in stock and competitively priced so they’re always my go to when in need of anything bike related.
I started working with Taylor over the phone on Wednesday night. Showed up Thursday evening, Taylor and the whole crew were beyond above and beyond. I wish all of my experiences in life were this wonderful. Excellent service, excellent attention to details I would give a 20 if the scale went that high. This store and the entire staff clearly understand how to interact with people and provide rocking services
Customer service was top notch. We brought my brother in (he is 22 with Cerebral Palsy) to get him a helmet to wear on my father and his new tandem bike. Taylor was very helpful and really made a positive impact on my brother while engaging with him directly. While this may seem small to some it meant a lot to us. We will always recommend Free-Flite Bicycles to family and friends! Thank you to Taylor and Free-Flite Bicycles!
Excellent bike fitting experience by Ed O’dea. Super knowledgeable and detail oriented plus he’s been doing it a long time. I feel so much better on the bike.
Zach was a HUGE help to me as newbie trying to find some pedals and get started on my new road bike. He helped me select pedals that make sense for me and then helped me put them on my bike. Plus, he’s a super cool dude. I will definitely be going back to this location for my bike needs in the future. Thanks, Zach!
I bought cycling gloves, kickstand, and water bottles. Taylor was super helpful and explained very clearly about all I wanted to know. He was very nice and friendly and it made me think to come again when there is something with my bikes. I was very impressed and highly recommend this shop to anyone!
Love this place - awesome staff and super helpful. Always have what you need or are willing to help you find it.
Great staff, friendly and helpful. Had a Bike FIT with Eddie ODea.... I am only sorry I have not done this sooner. I had a noticeable improvement in my ride - zero issues with comfort and Eddies instructions and helpful hints on riding went a long way to my stability, strength and comfort on the bike. Thanks, Eddie!
Very impressed with the set up and customer service at the Sandy Springs location. I received a used Mongoose- Excursion that needed a new inner tube, rear brake, and gear shift adjustment. I planned to pick the bike up in 48 hours. It was done in 30 minutes while we waited. OUTSTANDING customer service!!! I am already letting fellow bike owners know about my experience.
Great service crew over there. They take good care of people (and their bikes) and get it done quickly! Kudos to the two Zacks!
Called every bike shop in the area to get my derailleur cable replaced to find 2 week wait times. These guys got me in and out and back on the road. Absolute pleasure to work with great local bike shop. Thanks Guys !!
I was hesitant about spending a good amount of money on a bike fitting but was absolutely happy I did. Eddie spent a great deal of time getting my road bike setup properly and teaching about technique. I found out I had been riding inefficiently for years causing aches and pains. 100% would spend the money again for the fitting.
I just had an awesome experience with this team from Nicole whom answered the phone to Tim whom did the service on my bike, these guys are very knowledgeable and super friendly. They know their stuff Highly Recommend.
This was the first time that I had wondered into Free-Flite Cycles in Sandy Springs. This is a candy shop of biking delights. Wow. Its a happy place to visit if you love tech and cycling. Some of those bikes should be in MOMA.I was very impressed with Clay who was super helpful. He had my parts waiting when I arrived and he put them on for me in no time. He offered excellent advice about two computers I was considering. He offered great, non-judgemental advice about bike fitting services too.It did not matter that I am a very average rider who is not an athlete. It did not matter that I will never outride the pre-owned tri-bike I bought from their other store... I got great service and I really appreciated that. Thanks!
Great customer service! My 4 year olds used bike needed a bit of love. The guy who helped us shortened the chain, greased it and put on the flower basket we bought there. Very kind and helpful! Will definitely be back when she outgrows her current bike.
I highly recommend these folks. Taylor was incredibly helpful during the entire process of identifying a bike for my 9 year old daughter. He was patient and educational for all of us. He made our buying experience great.
The issue with my bike was diagnosed quickly and solved as soon as the part was available. Everyone I dealt with at the store was super nice and helpful.
The staff are very knowledgeable & helpful. Service is excellent, quick & reasonably priced. (If you join the North Atlanta Riding Club, you get a 15% discount). Great selection of Trek bikes & accessories. We ride every Saturday morning at 8am - come join us!
Excellent!!! Great customer service. I could single them out but that would not be fair for the rest of the personnel that are also kind and courteous to all clients.The bike-fit is above and beyond, is not only the fitting, but also the reasoning and explanation why the setup works.
Best Customer Service!!!My experience with Free-Flite Bicycles was great. Clay was very friendly, knowledgeable as well as informative and helped me choose the right bike that would fit my everyday needs without making feel like I was being uncharged or pushed into buying something I didnt like. As someone getting back into biking for fitness and commuting around the area, I was able to make a sound choice on a bike that I know Im going to love for years to come. I never felt rushed on the purchase and was able to safely (helmet provided if you dont bring one...) test ride as long as needed. Would recommend Free-Flite for anyone just getting in to riding and those who are seasoned as you will get top notch service.
As are most bike shops in Atlanta right now, Free-Flite has been incredibly busy getting people new bikes, and repairing current ones. I had been avoiding taking my bike anywhere knowing this, but I needed it to be functional, so took a chance and headed to Free-Flite. Eddie was great and got me checked in quickly and outside! Rufus got the special work done on my bike (DI2) so quickly, I was surprised to get a phone call the same day I dropped it off. Everyone I spoke with was super patient, and kind. I will continue to bring all my bikes here, and recommend anyone to buy, or get service here in the future.
Everyone at the store treat me as if I am there most important client. They are attentive and welcoming. The tech explains issues with my bicycle inner easy to understand manner, free of jargon, which I appreciate.
Recommended to me by my running coach. Great bike shop, professional and knowledgeable. Purchased my road bike at Free Flite late last year and worked with Travis. I had some issues with my hip recently from running and went back last weekend for a fitting. Travis identified several key issues, replaced my seat after a seat fitting (so cool) and adjusted some the dimensions. Completely changed my biking experience. Getting the right fit and the best seat for me made me much more confident and therefore quicker immediately. They are definitely my go to in the future!
I recently purchased a bike from Free Flight Atlanta location. Clay Wilderman helped me pick the right bike for me Trek Emonda SL. Clay is very knowledgeable and as he is a great cyclist himself it makes a huge difference on bike selection. Clay also helped me install the new bike pedals and showed me few tricks to get on and off from the bike. Overall, I had a great experience at Free Flight store and I highly recommend Free Flight Atlanta.
Great shopping experience, Daniel the owner was very helpful and informative. He answered every question I had and was super patient, he even helped load my new bike into my trunk. It’s the little things that make it all worth while, I greatly appreciate all the help and they have my business forever.
We loved how Taylor was always happy to help. We got our two Trek bikes really fast and with great information about the product we were buying. Definitely will be back!
1st class service. Matt & entire staff are great and easy to work with. I purchased WTP bmx bike for my 8 year old son and he loves the bike and so do I. I had a recent repair to replace a busted inner tube on bike, the tech fixed, checked air pressure on both tires and adjusted brakes as well. My son lost a screw to his new bike helmet, the bike repair tech even took an extra 10 minutes for find a screw that fit, sawed it down to size and tighter all other screws on helmet visor.Im thinking about purchasing an adult bmx bike for myself, and if I do, Im definitely going to work with Mattt and his the Freeflite staff
The Bike Fitting and Technique Instruction offered at Free-Flite by Eddie Odea was better than I had imagined going into this. I was greeted when entering the store with a friendly hello. Eddie was always friendly and professional. There were numerous measurements taken and fed into a computer. Not only did Eddie gather exact measurements but he explained things to me; why cycling works the way it does on a scientific stance. He explained how I can improve my cycling with not only the bike adjustments -- but my body position; understanding how the mechanics work on a bike and how I can apply them. I was able to bring out the things I was working on and he explained adjustments I could make to conquer that next personal goal Ive been chasing. He made recommendations but I never felt pressured to buy something -- he was willing to do whatever he could given what I was comfortable doing. And the key thing here for me -- he never pressured me into buying one of their bikes -- but fully supported the bike I had bought six months prior. Of course, knowing this -- if I were to do it over -- I would buy a bike sized and fitted for me day one from Free-Flite. Its worth the investment if you are going to put some miles on the bike.
Let me tell ya, Clay was absolutely delightful to work with and extremely professional. Thank you to the whole team for being a courteous and making my experience a great one. My husband will be back to make his purchase with Clay. Thanks, Tamara
Tim at the Sandy Springs location was very helpful. He and the staff set aside the SRAM Eagle 12-speed chain that I needed so I could stop by and pick it up after work.
Taylor was a great salesman. He is well knowledgeable, personable and if you go there you had the best time, talking with a good person with a good spirit
Im a little bit perturbed. I just ordered a new bike for my girlfriend and took it in to adjust the front breaks, seat, and chain which really shouldn’t require more than 30 min tops. The gentleman told me he would work on it on the spot in order to avoid a possible 10-day turn around. This sounded very promising!So we ran a couple errands and came back, at which point the same guy told us that he didn’t think he would be able to get to it today because too many customers were coming in. What ever happened to first come first serve? I told him we would go run another couple errands and check back. We came back and it was dead. There was maybe one customer at the time. He just shook his head and said there is no way he would get to it today. What a buzz kill- the weather was so perfect and we have been dying for a bike ride for quite some time. I am really disappointed because he gave us false hope. It would have been different if he said “I’ll try to get to it but no promises”. He literally told us to go run an errand or 2 and he would call us when its ready. I cannot say with confidence that the guy made an honest attempt at keeping his word.
Taylor, Clay and Eddie are all great, friendly, knowledgeable and professional. I highly recommend checking them out for your bike needs, particularly during this Covid bike boom.
During these unprecedented times with covit19 lockdown, these guys were working, serving only one customer at a time, taking all the recommended safety precautions. I needed two new tires for my Electric Haibike. The job was performed very professionally and quickly and not expensive at all.Great job Eddy, Thank you very much
I came in needing service for a flat tire and instead of just doing the work and sending me on my way, yall told me lots of details as to why it happened, and taught me how to change and patch my own tube! I couldnt have asked for a better experience.
Friendly and very knowledgeable staff make Free-Flight a great place for all things cycling. They have bikes (obviously), clothing, trainers, nutrition, etc. All the good stuff. Great people.
Cadence Bikes is phenomenal in both service and products offered. Their staff is helpful and exceed expectations. Whether you are a novice or a seasoned rider, Cadence has everything you need. We started out at a big-box retailer, but after calling Chris with a question about the bike we purchased elsewhere, we returned it to the big-box and bought a superior product from Cadence for equal pricing. Now we know we have a great product and a store that will stand behind its upkeep. Wish there were more stars to click on - Cadence Bikes is an outstanding store.
Helpful staff. Quick repair. Reasonable charge.
The customer service at this location was superb! The service was quick and personable. The expert Taylor explained everything that was being done to my bike and answered all of my questions. I highly recommend this location! -Tamiko H.
Good service and knowledge. Able to address a small repair on my bike while I waited.
Thank you to the team at Free Flite Sandy Springs. Shout out to Matt, Clay and team for hooking me up with a sweet new wheelset and going the extra mile by squeezing in the install while things are crazy. Thank you for your patience and attentiveness.
Matt is AWESOME! From the minute we walked into the store he had all the knowledge and answers we needed and 20 minutes later my son walked out with his dream bmx bike - there absolutely couldn’t be anything done to make this experience better!
Free-Flite is very convenient and everyone very helpful. Eddie was extremely helpful with my new seat, and he really took the time to make sure it was the right seat I needed.
I didnt buy a bike from these guys but when I do this is where Ill go from a tall guy named Matt. I bought a Camelback and it works great. Super informative and knew what he was talking about. Next purchase will be a Hightower.
Awesome customer service. Very knowledgeable team. Highly recommend this bike shop for all needs!!
Amazing focus on customer, efficient service, great advice. You can tell that everybody working there loves bikes and cycling. Very welcoming to newbies like me
The crew is super friendly the store is clean and beautiful and everyone there shows how experienced they’re! Definitely is my favorite place to purchase everything about my MTB.
Outstanding Team of professionals with strong industry experience and cycling knowledge. Great customer service at all the stores.
You will leave with a smile on your face. Free-Flite Sandy Springs is the most friendly, knowledgeable, customer service oriented bike/triathlon store in Atlanta. Bike fit by Michel brought instant comfort and speed, mechanic Greg was quick and thorough, and manager Chris provided knowledge and fun. Thanks guys!
Took a month for my order to come in because they never made the order. Had to keep calling, Matt was pretty unapologetic about the screw up and Travis hung up on me. Not the service you would expect for an expensive product.
My bike had issues, and I mean a LOT of them... these guys worked with me and helped to get me back up and running and I can’t thank them enough. Very friendly staff and the prices were great.... I will return when I break something again...lol
Excellent group. Friendly and professional. My bike need some repairs and they completed as discussed and a very reasonable price. Highly recommend.
I brought my bike in to get worked on and they did a great job and even finished it same day and the price was a lot less than Peachtree bikes. I won’t be going anywhere else to purchase or have work done on my bike.
Friendly and knowledgable staff, went out of their way to help a new customer with a Trek Care Plus claim on a bike purchased prior to moving here. Finished much faster than expected, Thanks Aaron!
Great service and everyone is very friendly.
Always great service. I have purchased a total of 6 bicycles from Free-Flite Bicycles and have had nothing but positive experiences each time.
Great staff, super nice and if you need a bike fitting, reach out to Eddie! I’ll be back for one of the classes that they have to learn more since I’m new to cycling.
Went in for a simple repair, but the entire staff was helpful and professional. Friendly shop with elevated customer service.
Happy to have bought local as Free Flight had exactly what I was searching for in a low priced helmet with good ratings.
Purchased a new pair of HT Mountain Bike pedals and they are awesome, excellent recommendations and installation assistance
Was recommended to buy a new bike instead of fixing mine because it would end up costing the same. Roughly $500-$800 went to Atlanta Bicycle Barn and their price? $40. Wow.
Very helpful post-sale of my Gazelle ebike. Helpful and friendly staff.
Great service!! Very knowledgeable and helpful. They took the time to walk me through all my questions and recommend multiple options.
Matt was extremely helpful, knowledgeable and professional. We love our purchase and the experience. Highly recommend! We will purchase there for future needs
The product was in stock when no one else had it, and although the store was closed due to Covid, I was able to pick up my order online. Great customer service!
They took care well done my Bike, replaced the frame for a new one, well done adjustment for all previous components on the new frame, Im really happy.
I came to Free-Flite because you have a very knowledgeable and honest mechanic that has helped me out over the last 5 years. Great people.
Woohoo! an amazing team that goes above and beyond for their customers and me! Thank you Matt Stahl, Eddie, Rufus, and anyone I left out!
Absolutely wonderful service. Went in for a bike fit, with a bike purchased elsewhere, and left feeling like Id found my new bike shop!
Thanks for great service helping me find a fabulous new bike for my 10 year old daughter and also get her the bike clothing she needed to ride in comfort and style!
Initially had a bad experience coordinating a group ride but I have since returned to buy miscellaneous parts and all the staff seems very knowledgeable and the prices are reasonable.
Very nice people and very helpful. Went there for the first time during covid and they were great. I’m a forever customer now.
Zack helped us tremendously!
Ryan at SS location was super nice and knowledgeable about all things related to nutrition!
Great first time experience from greeting and light talk to a quick look and immediate fix for a problem I expected to be bigger (thanks Josh!) and Taylor for the help!
Good service! Super friendly. Fixed me up and got me right within 10 min, no fuss!
Friendly and knowledgeable staff! Always has the bike stuff I need in stock!
Great service and attitude. Always willing to help...no matter how much a mess up my bike.
Clay was so helpful and answered all of our questions!! If you need anything bike related go see him!!
Very knowledgeable, kind, and helpful.
Great location, and the team was very helpful. They even share some mountain bike trails with me.
Friendly and helpful staff. Store well laid out.
The service department goes above and beyond to make sure your bike is in great running/shifting order!
Great set of guys. Always feel extremely welcome when I come in and everyone is super helpful!
Great service. Helped me for free when they should have charged me labor. Ill be back.
Great shop with great people. Excellent selection, helpful staff. Highly recommend
Its a crazy thing!!! 100% recommended!!
Amazing experience, they are the best in the biz.
I took my bike in to be service and they did an excellent job.
Low key/no pressure people who are able to provide expert advice because they like and live what they do.
Awesome customer serviceVery affordable pricesI definitely recommend this shop
Fantastic customer service and friendly staff...
Great staff and fair pricing. Staff went above and beyond the call of duty!
Great customer service. Very knowledgeable and insightful on all products.
Service was very helpful when I was in a bind the day before a big ride.
Knowledgeable helpful great exerience. got exactly what we were looking for
AWESOME sevice! Zack was very knowledgeable!
Friendly, well-informed staff that are really easy to work with!
Great service! Always attentive and speedy
Michel is expert on all products and tuning. Excellent service and advice.
Excellent customer service and very personable and knowledgeable staff.
Very friendly and decent.....I recommend everyone to visit this store
Fair prices and friendly service. And the hours are very helpful.
Curbside service. Availability of staff to help with making decisions on sizing, etc
Friendly, knowledgeable staff and a nice selection of products and brands.
Great staff great set of bikes!
They have excellent people working there
Very competent & knowledgeable staff who treated me right; will patronize again.
Good selection with helpful friendly service.
Always so informative and helpful...wouldnt think of going anywhere else!
Great experience and selection! Highly recommend!
Great place to buy or get a bike fixed.
Clay was extremely helpful and knowledgeable
Great staff and quality workmanship
Friendly attention and work faster, i recomend this store.
Very professional, knowledgeable and passionate team
Nice shop, great Saturday shop ride.
Love the friendly knowledgeable service.
Great service and very nice employee.
Awesome staff. Very helpful.
Solve my problem!
Great customer service.
Good
Excellent service.
Friendly staff.
Good attention, they know what they do
Total reviews rating 4.9
159 Reviews for Free-Flite Bicycles 2023:
Review №1
2022-05-30The whole crew at this location is outstanding! They have helped me multiple times with my mountain bike for the last three years but I felt the need to give praise to Teresa after my encounter this morning.She went above and beyond for me from answering their phone the minute they opened, to assisting me the second I arrived to the store. I HIGHLY Recommend coming to this store for any needs you may have for your bike or any future purchase of a bike! Hats off to yall, You guys absolutely crush it!
Review №2
2022-04-04Great, friendly, knowledgeable staff in Sandy Springs where I purchased my first mountain bike. Also, nice to know they take care of customers who purchased there with tune ups and suggestions on taking care of my purchase!
Review №3
2022-03-225 stars to Eddie ODea, the bike fitter extraordinaire.Ive been using Eddie for at least the past 14 years. He always dials my bikes in perfectly for me. Go buy a bike and dont forget to schedule a bike fit with him.
Review №4
2022-04-30Mechanic Rufus was amazing. Not only did he quickly fix my broken spoke, he recognized and corrected a very slight hanging/rubbing brake caliper. Extremely knowledgable and a consummate professional
Review №5
2022-05-04My first time in this shop. Everyone there assisted me at some point and it was much appreciated. Staff knows their stuff and are very patient. This is how a bike shop should be.
Review №6
2022-05-16Great customer service!I order the bike and received it in the next day as promised on time.Friendly team with great vibe.Thank you :)
Review №7
2022-06-24Employees were awesome. I just had to get a new tube but I also had questions about getting a road bike and they were super helpful.
Review №8
2022-07-30EXCELLENT CUSTOMER SERVICE! WOULD HIGHLY RECOMMEND! THE GENTLEMAN HELPING ME WAS KNOWLEDGEABLE, PROFESSIONAL, FRIENDLY, SINCERE, BEYOND HELPFUL.
Review №9
2022-01-24I bought new Santa Cruz Reserve carbon mountain bike wheels. Same price as online plus they put them on my bike... included. This is an excellent shop with top of the line mountain bikes and components, great mechanics and knowledgeable staff. Highly recommend.
Review №10
2019-09-05Great customer service! Matt could not have been more helpful with my sons first BMX bike! My son loves his bike and cant wait to learn more about riding. Matt provided great information on bike parks, lessons, maintenance, etc. Definitely our go-to bike store now!