Kerbside pickup
Yes
GameStop in Atlanta
Categories
Location on the map
Atlanta, DeKalb County, Georgia, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 404-586-9393
Site: https://www.gamestop.com/store/u...
Site: https://www.gamestop.com/store/u...
Opening hours
- Monday:12–8PM
- Tuesday:12–8PM
- Wednesday:12–8PM
- Thursday:12–8PM
- Friday:12–9PM
- Saturday:12–9PM
- Sunday:12–6PM
GameStop in other cities:
Comments (129)
Came to this store to buy a Nintendo switch after Best Buy was sold out. I’ve worked in retail, and the first rule is don’t get stuck behind the counter. I was never greeted nor acknowledged as a customer. The only person who seemed to be an employee was talking to two other guys about a game, but not in any context of selling/buying. I left and went to Target where I bought the switch, a game, and a controller. Sorry my dudes. Can’t support the business if you’re not willing to work for it.
Saturday, January 15th been here since 1130a.m. store still not open and its 1p.m. now! Store was suppose to be opened at 10a.m.
Cant take console trade-ins at this location, havent had a monitor to check for weeks. Wont accept a video of the unit running.
Preordered a game, but it arrived damaged in poor packaging. I went up here and it was exchanged for a new copy with no problem. Thanks so much!
Excellent service. Noki was very knowledgeable and polite. We spent over $500 happily and will be back.
I have an 11 year old and this is his version on a candy store. Most of the employees are nice enough and patient enough. Hes usually in there with birthday money or a gift card. Theyll help with questions and even though it seems like pennies on the dollar...when he trades on old games, etcit gets out of the way.
KIETH GILL RYAN COHAN LETSSSS GOOOO TO THE MOON
I take my twin sons to this location all the time because the staff makes us feel like we are family and treats us very well everytime we come! Weve been coming here for years! Love them!!
Wireless Headset for PS4....Super Loud wire free
Went in to trade a game around 6 yesterday and the short girl with blue hair was so rude and I’ve got thick skin but she wouldn’t let me talk got an aggressive tone with me and mind I only asked one question. I decided I didn’t want to give this location my time or money after being lash at by her she ruined my whole experience esp because I was there to pre order and buy 2 games on top of trading one in.
This place is the absolute best experience everytime. Will go all the way across town for these great gaming opportunities and the most superb and friendliest staff in Atlanta. True love from this crew and highly satisfied product everytime!
Worst customer service I have ever experienced. Cashier was very short with me and cold. He was also very dismissive and couldn’t wait to get back to talking with his coworkers.
Got the games in & out like 5 minutes. Theyre always so informative too; making my errands here painless. Great service all around. Favorite GameStop in Atlanta.
Victoria is one of the more rude and combative employees Ive come across at a game store... not really sure what it was but it definitely made my experience pretty awkward.
Love this gamestop, the staff is super knowledgeable and cool and always help me out with getting a good deal and a game I’ll love. Jamie, the assistant manager is particularly amazing.
They never answer the phone ever. I have called at many different times of the day and they never pick up.And its great because after I had preordered a game and asked for release info they told me to just call the store to get that information...Been calling and they never pick up.Wish I had pre ordered somewhere that actually cares about their customers.
Racist except for one dude.... He knows all about games the rating whats for kids whats for adults I mean hes really helpful the other employees yall need to fire them, they just taking up space and running customers away.
Overall the experience was good but they were out of the Switch which was something I wanted so had to deduct a star for that.
Great place. I love to buy new and used video games. Also great customer service! Give these guys a raise already lol
Service is great but their game selection is pretty limited, especially pre-owned. Small merch section too. Overall adequate but not great as far as GameStops go.
I’ve called them several times at different times and I never get an answer. If you walk on they usually ignore you until your at the front ready to pay. Needs a lot of work if you ask me
Great gamestop location with a wide selection. One of the few locations that usually has my games in stock.
Great group of people working here. Knowledgeable and friendly!
Super friendly staff. Very knowledgeable about the games and specially about the appropriate suggestion for my youngest son!
My kids love this place they bought there gaming equipment here and games. Hey Im learning. Check it out.
Shout out to the lady whos sister is married to a guy with the last name Parham. I didnt catch her name, but she was awesome
It was clean, customer service was good, and found all I need
One of the best places to get your games low prices always having deals and they are willing to swap out almost anything you bring the far as game-related items
The employees are great there they know you by name if you are a regular customer always have what i am looking for
Trash. Cant even trade in consoles.
As always the staff was super friendly and knowledgeable about the games I asked about. I always make a point to stop in when Im in the neighborhood.
Selection was okay and they were not able to help but I needed. But what I was looking for was a little niche.
They closed early. Also wouldnt answer the phone so I could let them know I was on my way
The cashier girl with alot of makeup that was working on black friday was very rude with the worst attitude. Not helpful at all
Cool laid back people it seems
Eh... I cant Complain :/ steasl your money on used games... BUT they do keep the hookup on the games so i give it a 4 Star
Super cool staff
Awsome place great employees and a bunch of games for PS4 and Xbox1
Great to buy good used games luv the staff
Excellent place to find the best games, video games, video game systems, and other novelties.
Employee was super friendly and knowledgeable. Love this place
Yeah they could work on their customer service and how to interact with customers, or simply answer the phone.
Great staff. Nice location. Love it there!
People there are friendly and very efficient and always have what I need
Great service and amazing quality of games
Small but fun! Lots of classic and current games.
Staff always very helpful!
It always smells like drugs in this specific shop and its always dark I think its weird.
The staff here is so helpful and very nice and are very informed
Everytime I go to this GameStop they got the best service they always help me
Never a bad time. Helpful, knowledgeable employees.
Found exactly what my son needed.
Employees are always so welcoming and helpful!
This place has everything you want to get.Games,accessories, clothing, u name it!
Horrible they didnt solve anything then they didnt care about my situation
Great people, Hate that the company is on a Decline...
Rude employee ruined the entire shopping trip for my son. Never going back!
Great people they are always very helpful
Friendly, helpful staff.
They was watching like I was gone steal and took a while for them to acknowledge me in line. The only one in line.
The Customer Service was superb at this location!
This GameStop is one of the best very organized and perfect!😄😀😃😄😁😆
I love this location its my primary store
Always have what I need
The staff was super friendly and honest
Great Customer Service!! Friendly Employees
Lots of parking and the sales reps arent too pushy.
Not a lot of choices from different games small store with limited stock
Friendly staff. Had used games that we wanted.
Good place for kids to shop
Great staff. Very helpful.
Best game stop location - Sam and Eleni are awesome!
Nice people great costume service
Nice place, easy to find, great staff
GREAT PLACE.SMALL. BUT COZY & FRIENDLY STAFF
Helpful staff good selection
Beautiful GAMES
The staff were very slow unfortunately
Very Fasr, good customer service
Helpful staff who are knowledgeable about the games and accessories.
Cool staff, good stock.
Found what I was looking for
Good location, helpful staff
Great customer service
A great location for games and trades
Pro membership rewards are awesome.
Best gaming store in Atlanta area.
Friendly and helpful staff!!!
Very helpful on games
This where you want to go to get video games.
Everybody is so nice 10/10
It okay
Dont like
Very helpful clerk
Damn fun
It was a great experience.
I love this place
Nice staff...
Smells like cigarettes
Pooler
Attentive customer service
Great service
Very helpful
Nice place 😘
Nice
Love this place
Always friendly
Best gamestop
Friendly staff
Cool place
Nice people
Its annoy place
Good
Good gfames
Expensive
Awesome
👌👌👌
Very friendly and attend fast
Merchandise is missing
Total reviews rating 4.2
129 Reviews for GameStop 2023:
Review №1
2018-09-21I love this store! Great people, great energy, relaxed environment! Ive bought 2 Switches from here and was able to set one up for a friend.
Review №2
2022-03-08Dishonest employee charged me for a Pro membership and took it out of my trade in credit without saying anything to me about it. I didnt even realize until I started getting spammed with email. Shame on you.
Review №3
2021-10-25Twice now this location has caused me to drive out of my way based on false information given. Once because they didn’t have a drawer and were short over $1,000?!? The second because after returning to sell them a game back, they now said it wasn’t eligible after telling me just 24 hrs before it was.GameStop won’t survive much longer as their products can almost entirely be purchased online. I look forward to the day this place is shuttered, I might even pour out a shot as they remove the sign and their employees walk papers in-hand. Good riddance.
Review №4
2022-02-25They are never open and dont answer the phone. They close at 9 online and if you show up around 5 or 6 they are already closed no one is there. Very disappointed with this location.
Review №5
2021-06-19The game my son wanted to purchase cost 59.99 used. Checked the Walmart site & the same game was 49.99 brand new. Whats up with that??? And the sales associate was less than concerned about providing memorable customer service. Do better!!
Review №6
2021-09-18Uugghh!!! First off this store never has what my daily is looking for.. then the cashier this evening just pretty much spent about 20 minutes or more with one customer when he had a line of people waiting and NEVER once said “sorry for the wait”, “I’ll be right with you”, or “ you know let me take care of these people and I’ll be right back with you” like anything would have sufficed!
Review №7
2020-06-25Great service! I called them to get the switch and was greeted with a very polite person! He said that they have them in stores and I came and sure enough it was there! The man working there was great and very informative. Very clean and organized place! 10/10 experience
Review №8
2020-12-13Bryan, the store lead, was absolutely wonderful and understanding and informative tonight when it came to the PS5 release. I sadly didn’t get one, but Bryan’s efforts to help us cannot go unnoticed. Bryan, if you see this - I was one of those there at the end. And I appreciate you endlessly. The hunt continues.
Review №9
2018-09-10Customer service here was phenomenal. The associates helped me with everything that I needed and answered all of my questions with a smile. I did not get the names of the associates, but they kept their cool under the pressure of a disgruntled guest who was trying to make the experience less than stellar for everybody else in the store. Great job guys! Will definitely be back.
Review №10
2021-12-13Very friendly customer service and knowledgeable staff...I love shopping there..