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Phone: +1 678-617-1277
Site: http://www.gardeniamassage.com/
Opening hours
  • Monday:10AM–9:30PM
  • Tuesday:10AM–9:30PM
  • Wednesday:10AM–9:30PM
  • Thursday:10AM–9:30PM
  • Friday:10AM–9:30PM
  • Saturday:10AM–9:30PM
  • Sunday:10:30AM–9PM
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Total reviews rating 4.4

50 Reviews for Gardenia Spa & Massage 2023:

Review №1

2021-08-08

I don’t write a lot of reviews but this one I think was important because I am truly in shock. Customer service would be rated zero if that was a choice.I am a first time client and I came in around 1pm today and was told to come back at 2 PM. Came back and was told someone else had walked in for the appointment time.I was OK with that so I scheduled a 5:30 PM appointment that evening. When I make an appointment I keep it. But apparently, Ivy called me from a number that said David Hughes to confirm my appointment. Very odd to call and confirm as I came in physically TWICE and had scheduled the appointment 3.5 hours before that SAME DAY!When my phone rang it said David Hughes. How on I supposed to know that this was the business number for Gardenia Spa Massage???? I, like most people, do not answer unknown callers. She told me this was her husband‘s name. Again. That should be noted somewhere for new clients.To top it off, When I arrived I was turned away and told that A 6 PM appointment was scheduled and therefore I could not be seen. My appointment was canceled. I just moved to the area and would have been a regular customer. This type of customer service it’s horrible for a new client.My wedding anniversary is tomorrow and I wanted to get a full body scrub and massage. Thanks for nothing Ivy and #Gardemia Spa & Massage.I am very disappointed and hurt that I could make an appointment and then the appointment be canceled without even leaving a message.

Review №2

2021-07-02

Gardenia massage is my best pick massage spa since I found this little quiet massage in Duluth area. their price is very completive and reasonable. My wife and I went in the couple massage and we felt like we were in Haven after the 90 Minutes of massage. Liked a lot!!!!!

Review №3

2022-05-17

I went in for a Body Scrub. The lady at the front desk said...Its for skinny. I tried to overlook and act like I didnt hear her. I said I would like a body scrub...she repeated again....Its for skinny. One of the other ladies knew what she said was WRONG...She offered a massage and a Body Scrub. I was determined not to be offended. But tell your front desk staff to never tell a Woman she is too fat for a service!I appreciate management apologizing. I understand communication can be tricky....but when you run a business find someone who can communicate effectively...so gross misunderstanding does not happen like that. Thank you for your apology. I do accept it.

Review №4

2022-06-19

Very bad service. Made an appointment for a 2 hour massage. When we reached at our time, they told us that we couldnt do the 2 hour anymore since the previous customer had come late and they had the next appointment at before they could finish ours. This is the second time they are doing this. Do not recommend this place. We received no call or notification to tell us that they would not be ready for us at the time that they asked us to come.

Review №5

2021-11-16

My husband and I just had experienced our first massage,we really feel great !the massage professional ,they bothmassuer very friendly ,the place is clean and quiet, we will come back.

Review №6

2021-07-24

This is the best massage parlor I have ever had. The Spa is so clean and quiet that I feel like to spend more time to take care of my sore feet and tired body. The massage therapist Ivy is very nice and sweet. She seems to know how to work on my sore spots on my back. The price is competitive and fair for body massage. Next time, I will bring my wife to have couple massage.

Review №7

2021-10-25

Amazing!My mom and I just got massage this weekeed had great foot and body mass age with Wendy and Jack,it was so good and clean ,we come back again.we highly recommend

Review №8

2022-03-29

That is evident in everything from interactions with staff, to the massage therapist listening to you and tailoring the massage to your needs, to the decor and atmosphere - elegant, calming, and relaxing.

Review №9

2022-06-26

I made an appointment with my wife for a couple massage The environment here is very good The service and massage techniques are very professional

Review №10

2021-05-21

My wife and I came for a couple massage and it was wonderful!Very good customer service clean facility massage was great the massage from the head to the feet was great!The heated rocks was a plus really enjoyed that. We will be returning.Great job!The Moore’s