Wheelchair-accessible car park
Yes
Goldfish Swim School - Johns Creek in Alpharetta
Categories
Location on the map
Alpharetta, Fulton County, Georgia, US
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 770-637-0707
Site: https://www.goldfishswimschool.c...
Site: https://www.goldfishswimschool.c...
Opening hours
- Monday:10AM–8:30PM
- Tuesday:10AM–8:30PM
- Wednesday:9AM–8PM
- Thursday:9AM–8:30PM
- Friday:10AM–6:30PM
- Saturday:9AM–3:30PM
- Sunday:10AM–4:30PM
Comments (128)
We started with week long lessons two summers ago and then switched to the monthly plan there after for about a year. They were excellent in making the kids feel safe in the water and both my young kids had fun early on. I would say if thats all you are looking for in a swim school then they are a great bet. The place is clean and the staff is usually good. Lots of staff turnover though. I was expecting that after spending that much time and money, my kids would know how to swim. They can float and thats about it. Lots of neighbors have had the same issue.
We started the class not knowing how our daughter is going to respond but to our surprise, within just 4 session... she has shown an outstanding confidence being in the water. Thanks to Goldfish Johns Creek staff and teachers. Our recent visit with Alexis and Rebecca was amazing, we loved it!
Very well organized. The staff is awesome. Mark and Hillary manage the center pretty well. Because of them, my daughter learned well. She started at Junior level 1 and now she is at Junior level 3 in less than 3 months time frame.
A representative dialed my number and was extremely rude hanging up in my face. The receptionist was very helpful, however I wouldnt recommend dealing with anyone or any entity lacking common decency and phone etiquette.
My son loves swimming here. He is learning a lot. The instructors are patient and friendly. I definitely recommend this school for kids that want to learn to swim.
Excellent experience for our little ones. The instructors are professional, experienced and patient. Special thanks to Lyndsie and Paige for amazing Jumpstart experiences. My kids progressed amazingly. Also, special thanks to Donovan and the front desk staff for willing to go above and beyond for great customer service!
The teachers are amazing and the staff is incredible. This place makes it so easy for all of your kids to take lessons at the same time and they work with your schedule. We love Goldfish and everything theyve done for our family. We highly recommend Goldfish!
Weve been very happy here - with the staff and the clean facility.The teachers are patient and the staff is friendly and professional. There has also always been a good ratio of students to teachers. My daughter has become so comfortable in the water in just a few short months - thank you!The facility is also clean and bright. Plenty of changing rooms, bathrooms and hair drying stations. The pool area has a lovely ocean mural painted on the walls and is very inviting for children. Plenty of parent viewing space. Thanks for making this a good experience for us.
Update: The response from Mark was so fast and he corrected the things that were concerning me immediately. He is very understanding of my expectations for the program and ensures that my child is having a fun and safe experience. My sons instructors are very kind, especially I have the Tuesday instructor (Sean, Shane, Seth?) not sure of his name, but he teaches to each child’s needs; example, my son needs tough love and to bechallenged. The facility is very clean, plenty of changing rooms, and my child is very happy. At the end of he day I cannot complain when I have a happy kid. We’ll see how quickly my son progresses. Thank you Mark for taking your time to make sure everyone is having a pleasant experience. We’ll be here for a while.~~~~~~~~~~~~We have been here once and I am not sure that I can say I like it or hate it, but I don’t like it. I have no idea how they expect children to learn in such a overcrowded pool with two instructors in a half of a lane with four kids. It’s a lot of chaos and not enough space to learn kicks or floating. There is approximately 3 body lengths of a three year old in the half length lanes. I had normal expectations and I know I am critical, but I was a competitive swimmer, my oldest is a competitive swimmer, I taught and coached swimming, we were just at Swim Atlanta but due to their pool construction we changed; this just doesn’t seem worth the cost and not enough time in the pool. I already asked for a withdrawal form.
Goldfish at Johns Creek is an awesome Swim School! My daughter absolutely loves it here. She is in the mini-3 class and is already learning more than she did at her previous school. The staff at Goldfish are very friendly and always greet students and parents with a smile. The owner is favorite passionate about this facility and ensuring the students have a great experience. I love how after every lesson, each parent is given a personalized report on their students progress. They even let the child demonstrate a technique or skill they learned that day! I highly recommend Goldfish to any parent- your child will love it!
I absolutely love this place. The staff is extremely courteous and professional. I will not give a second thought before putting my younger one in this great swim program if the place continues to operate as it is currently. LOVE.. LOVE.. LOVE IT!
If I could give this no stars I would. This place is so unsafe. They have so many children in the pool but they have 1 lifeguard that is not even paying attention to the kids. I recorded a lifeguard as she was standing there talking to a worker for almost 4 mins and never even looked at the pool of children. I had to complain about the lifeguards twice before pulling my kids out. It’s completely unsafe, and they have so many young people who are annoyed working there, and that just doesn’t care about your children. This is absolutely the worse experience ever!!!!!
Fantastic place. My kids have always gad fun while learning, make up classes offered if you cannot make it unlike other places. I highly recommend this place for kids that are learning how to swim.
Would highly recommend this place for any young kids. They maintain the pool very warm and well. My 4 yr old daughter loves her instructors and classes. Lovely managed facility as my infant loves to hang around with me in the waiting areas. It is hard to get a missed class rescheduled, otherwise they are great fun swim school !
My son has been attending Goldfish Swim School for a while now and loves every minute of it. The staff is very friendly and the swim coaches are great with the kids. If you are looking for an excellent swim school for your kids this is it! I highly recommend Goldfish to any parent!
We couldnt be happier with Goldfish! My daughter is so excited to swim every week, and shes made some great progress the last couple of months. Her instructors have always made class fun and exciting, but they continue to push and challenge her. The facility is always clean and the front desk staff is always welcoming. It is one of the highlights of our week!
This place is phenomenal! It is spacious and very clean with showers, many changing rooms and even a place for the kids to blow dry their hair. My kids take their swim lessons in the evening, I shower and change them into their pajamas there and were done for the night! All staff members and instructors are very nice and professional. My children have learned so much in just a little amount of time. I would highly recommend Goldfish!
Love Goldfish Swim School! The staff is excellent and friendly. The instructors are full of energy and experienced. They know each childs ability, strengths, and weaknesses. My son had improved tremendously within a month of class. It is the perfect place for little ones.
Seriously can NOT say enough good about this place.Clean Yes!Friendly Staff, You betcha!Children are happy and actually LEARNING, Yes YES yes!!The swim time seems short, but my 4 kids really do get so much out of the 30 minutes! Our Swim Leader is Summer and she is soo patient with them all! She really gives them each individual attention and yet at the same times sees all they do! I feel like she is a mini mom for this reason! Not many can do that, but she does it very well.I would recommend this place in a heartbeat to anyone!
The facility itself is nice and they schedule classes decently enough apart that it never seems over crowded. We had two instructors for our 2 year old, both were fairly well trained. Though I think that for the cost, the classes could be a little longer. Overall, a good option for parents looking to get their child in an early swim class
From the minute we walked in we were welcomed! My children’s names were up on a board on their first day which they were excited to see. We were talked through paperwork and schedules and met teachers, it was great! Each time we go in for lessons, everyone is happy and smiling and I’m talking from the front desk staff to the coaches! They make learning FUN. I have a 5yr old son and a 10yr old daughter and they both get SO excited on swim days!! So glad we found Goldfish!!„
In just our second month, we are having a great experience at Goldfish Swim School in Johns Creek! The owner Mark and his staff are accommodating, friendly, helpful and seem to really know what they are doing. They bring together the most important things for me as a parent when it comes to swimming: a clean facility (from the pool to the parent seating area to the changing rooms), comfortable water temperature for the kids, low children-to-instructor ratios (4:1), friendly staff, and knowledgeable instructors. This is the best thing to happen to swim lessons in this part of Atlanta in a long time. I highly recommend!
Love the shields the lifeguards wear. Love the socially distanced two seats. Love the limited changing rooms. Love the attentions staff has to promptly cleaning the chairs between uses. Love the hand sanitizer available for guests. Very good job reopening with a proper plan!!
Unfortunate my experience has not been great or even good. My kids teacher Courtney W. doesn’t seem to care and has a strange habit of changing her voice when the owner comes around. It goes two octaves higher. She’s very rough with the kids and doesn’t seem happy to be there.I can deal with the schizophrenic instructor but this last Saturday a kid had diarrhea and they kept the pool open. I know this because I brought my own kids Saturday and my friends kids had class Sunday and it was still open.Suffice to say I wouldn’t recommend this place. Most of the staff is nice. The managers Hilary and Amy are always nice as is much of the front desk stafff. With the exception of the two girls that work the desk each Saturday morning I have usually had a good experience. But seeing the diarrhea Saturday and knowing the owner was more money hungry is highly upsetting.
I am amazed how quickly my two daughters learned to swim. They love their instructor Julia Olivia. She is excellent and dedicated to their growth with each lesson. Also, the environment is clean and child-oriented. I wouldnt even consider another swim school for my children and highly recommended Goldfish Johns Creek!!! 😊
My daughter’s been with Goldfish swim school for almost 3 years now and nothing but good experiences! Great teachers and front desk people and they’ve always been friendly and flexible whenever we needed to reschedule for make-up classes!
Wonderful facility; great instructors. My son has been going for more than a year, and its great to see how much he enjoys learning to swim and seeing Courtney every Saturday. Really happy to be a part of the Goldfish family.
EDIT 2 : Thank you for implementing Mask requirements at your facility.EDIT: During the class on June 5th, none of the staff members were wearing masks. No signs of Mask recommended outside of the door.Usually I love this Gold fish swim school. They are currently open with limited classes. But its totally okay not to wear masks inside of the facility. I saw a family of a mom, a dad and a kid not wearing masks before, during and after the class. I informed the front desk that they are not wearing masks. They said it is totally up to them whether waring masks or not. Wearing masks is just a recommandation.The mom and dad talked a lot while they were staying there. A lot of little kids will use this facility. This swim school should be more be responsible for their customers.
Weve been taking our two kids to this place for about 6 months. Although there were some positive experiences, there were some really bad ones. Its pretty obvious that some of their coaching staff doesnt care about what they do. My kid was handled so roughly that he threw up. Instead of showing empathy, they treated him like it was his fault and told him to stay away from the pool (not that he had any desire to go back in).Lastly, one of the lifeguards (are they qualified?) repeatedly told my kid to stop playing around in the pool (for his safety, I get it). However, she kept touch his head with her hand w/ force (repeatedly) like he was her own child!Its almost impossible to reschedule or do make up sessions. The place seems very understaffed and definitely needs to improve on their customer service & quality control.With two lessons remaining on our terms, we decided that we had enough (not taking our kids their again).
My two year old daughter absolutely loves going to swim school at Goldfish in Johns Creek! I was very impressed when she got to work the the same caring instructor each time and the pool and other amenities we very clean! I would recommend this place to anyone with children who love the water!
This is such a great place! We have been year maybe 2 years now and now have graduated to swim force swim team. This place is super duper clean, the staff are all so sweet and friendly. They are so accomodating with changing a day if we need to and being flexible! We love it here!
Pretty nice swim school. My wife and I am so glad to send my 4 years old son here for his starting of swimming. His instructor Ms. Kelly is so nice and professional always with good smiles and patience. We feel very lucky let Ms. Kelly as our sons first swim instructor.
The school is good and has good teachers, but it’s very difficult to schedule a makeup classes.
We are so happy with our choice to try Goldfish Swim School- Johns Creek! The owner & staff are really outstanding people and it shows all around! Our little one smiles the whole time hes in the pool! The facility is immaculate and comfortable. Specifically I would like to say that Patrick, who works with our (high energy) 3.5 year old, is a Saint! He meets high energy with a smile and knows how to keep the momentum going in his favor! He always has good feedback for us at the end of class and our little man talks about him when were not there! He is a keeper! If youre on the fence about giving it a try, I say jump right in! :)
The teachers are great here! We have been learning from Jackie and my daughter loves her! She actually cried b/c she didnt want to leave this week. Everyone is super patient with the kids which is amazing and commendable! As the mother of a 4 year old I know how trying they can be. My daughter has made such great strides since starts 6 weeks ago!
My daughter loves Goldfish Swim School in Johns Creek! She truly feels it caters only to children, so for a five year old, that is everything! I would highly recommend them to anyone who wants to teach their child the basics or to stick around for more skilled swimming lessons.
“The friendly nature of staff n instructors is making kids very comfortable. My son is 7 he never liked swimming. But after seeing this swim school he was willing to learn. Also very good facilities like changing rooms, shower n hair dry 👍👍„
One of the most important skills for my children to have is to know what to do if they fall into water. I want them to learn how to remain calm, along with understanding the skills of swimming, not just survival. Goldfish provides a brilliant combination of the two.From the moment my children walked into Goldfish Swim School, they were excited and interested in their experience. Goldfish prides themselves on not only teaching children to swim, but also teaching them lifesaving skills in the pool. Again, this is my ultimate goal!As a parent, I was welcomed with a warm staff and checklist that I could follow to track my childrens swimming progress. Instructors also dedicate the last 5 minutes of each session to give parents a snapshot of progress. You can watch the entire swim lesson through glass windows, yet this is your childs time to shine and show you face to face what they CAN do. Yay!
This is an awesome swim school for young kids. My kids look forward to coming every time! Fun, safe and clean environment. Great facilities. The manager, Mark, is exceptional and super friendly. Great customer service skills all around.
The facility is always clean, the staff is consistently friendly and I have yet to have even a mediocre instructor, but we LOVE Ms. Amy. She is always happy and phenomenal with the kids. I work my schedule around to be able to stay with her for the younger classes.„
Courtney was wonderful for getting my daughter thru Junior 1 in less than a month. She had her first Junior 2 lesson today and we are quite happy with the new instructor. Very pleased overall!
So efficient, everyone is friendly and helpful, classes run on time, know exactly what to expect. Love being able to work it around busy schedules and how flexible the programs can be. Absolutely love Summer- she’s great with the kids, a really good instructor, attentive and energetic!
The management is wonderful and do their best to work with you and your child.We are very thankful to Mark for working with our sons needs. The instructors are great. Well maintained pool, changing rooms and restrooms.
** Ive removed my initial review, see updates below to see why I feel theyre 5 stars now **** Update 4/14/17 **So after posting my initial review, Hillary (one of the managers) really made tremendous effort to salvage the visit. Yes, this was on the same day of initial visit, but after I posted initial review. She even shuffled some things around so that my 2 little ones could take class at the same time slot. This definitely saved us from waiting an additional 30 mins. I waited on posting an update out of fear showing up today and the arrangement falling through. But things were all set and kids had great classes.The evening of our first visit, Mark the store manager reached out to us via email and call. He actually tried to contact us a couple more times throughout the week and said we would be there to greet us on next class. He apologized for the less than stellar service and assured us they would not let us down again.Im raising my review to reflect their customer recovery efforts.** Update 6/10/17 **After spending a few months here I can truly say my initial negative experience was a one-off. Most importantly, the kids love their teachers and have been making noticeable gains towards becoming confident in the water. The teachers have been super supportive of both (one is in the Junior and other in Beginner class) and really try to help them at the level theyre comfortable at.Last week, we witnessed a parent and her toddler son try to join the Junior class. He never made it in the water and the entire duration of the class the mother sat at the pool edge trying to coax her son in. As this is happening multiple people employees try to assist with either grabbing swim toys or encouraging him into the water. The teacher was awesome trying to encourage him in while also teaching the class. There was never any eye rolling or negative attitude whatsoever. The whole experience demonstrates the level of care they show.** Update 9/1/17 **So the kiddos have been taking lessons now for about 4 months (1 mo off bc we were out of town) and the kids love it. The older one began being afraid to put her face into the water. Today she is doing great at her freestyle and backstroke. Shes now learning the backstroke kick, dolphin kick, and treading water. The 3yo is able to freestyle and is learning the backstroke. Both their progress have been awesome and we love the school!
We love the 4:1 ratio of students to instructors! We have loved ALL of our instructors as well. We had a similar swim school in the state where we lived and when we moved to GA we were not sure what we would find. SO glad to have found Goldfish. Keep up the great work!
Love this place. Teachers are all great! They were very encouraging when both of my boys were afraid of the water. They got them to love the pool and were very patient with them. The place is also a very clean and fun environment.
We love Goldfish Swim School! My daughter has gained confidence and loves going each week! The instructors and front desk staff are very friendly and always willing to help!
Everything is different now. It started really good but now my daughter is not making too much progress and I had to push hard to have trachers and supervisors paying attention.. They are getting kids in levels that thhey shouldnt be.. It seems that parents just ask for some level and they dont care if the kid has the skills or not to be there.. The group where my daughter is, is not even at all... I have told them that at least 3 times... I saw kids in swimming force with less skills than lower levels.. There is no sense on the criteria that they use to have kids qualified...------------------(below is my inital review)-----------------Teachers and lessons are amazing.. I really like the fact that teachers can be close to students so they can see everything that kids are doing wrong and correct it right away. Teachers here pay to much attention to the kids which is great! There are only 3 things that I would like to be a little bit different. The size of the pool. It would be great if it was a couple yards wider so kids can practice better. Shower would be better if it was in a more traditional way.. And the last one, not that difficult, is if lessons would last 10 more minutes... Or 30 min twice a week would be great... My kid is improving really fast!
Did great with my child who terrified of water and great with my child who was not. They are both now on the final level with great skills and good safety habits. Good value. Extra clean during COVID.
We have been going here from last 6 months when they recently opened. This is one of the best place in johnscreek for customer service . Lot of other places can learn from it.Great front staff always smiling and ready to help. Good and friendly swim instructors . We already have 2 of our friends started going to this school.
My girls have learned the skills to be confident while swimming. I appreciate the PPE that is being worn by the instructors. Also the cleaning procedures are nice to see after each lesson.
Goldfish is such a great place to learn to swim. We just love Amy. She has helped our little girl make so much progress in her swimming and is so patient with her.
I have my toddler enrolled in their classes. She always look forward to go to swim classes. They make kids very comfortable and take good care while teaching them well.
Started out great. After about two lessons, the instructor never showed up and we always had a different substitute each week. They admitted they were having trouble keeping staff. Spoke to management and they offered a 1x1 make up class with Amy. I stopped by to discuss with management and no one was avialable. Be careful, they will not give refunds which is awful even after they admitted we were not getting what we paid for. If you cannot get what you pay for, you should be refunded!!! Very disappointing!
My toddler is so excited on swimming day and loves Goldfish school! I wish our familys schedule allowed us to be available on days with AM classes so she could focus better, but I bet shell be able to pay better attention in the PM as she gets older.
Such a great place to learn swimming!! Very kind staff and coaches, well- organized curriculum and make up class schedulings, clean facilities...we are so grateful that we are a part of this wonderful swim school. Thank YOU for the golden experiences!
My daughter absolutely loves Goldfish! The teachers are wonderful - especially Summer! Thank you for giving my girl such a fun introduction to swimming.
Best swim school ever! Teachers are so patient and loving. My daughter started swimming by herself short distances before she turned 3. We just love it
Im very disappointed now. There are swimmers in levels where they are not ready for. This is totally slowing down progress in kids that are in level that they really belong to. I have found that this is happening in several levels in several days. What is the point of been so exigent in evaluations if other swimmers are promoted without been ready? Maybe just because parents ask for it? This only shows that this is not a serious school at all.
Great location with friendly staff and good lessons.Theyre also taking a lot of precautions to to ensure safety during covid.Paige was wonderful.
You need your kid to say above water this is the best place for that Mark your the best thanks for having this school to Teach my kids a life saving skill
🤔 Im starting to see more family members supporting 1 child in attendance. Many people (family members) not wearing mask at all.
Coaches are amazing! I can’t wait to see my daughter be a champion swimmer! Good job guys
Shout out to one of the teachers, Summer! You are amazing! You have done a great job with my oldest daughter Soeyahm! Thank you for being kind, and encouraging her to do well. Thank you!
Its a positive, Fun environment that the kids Love. Ms Amy is the Best and love how instructional and purposeful lessons are. Its overall very clean. We Love it there!
Son loves it! The water is warm and the process is easy to get in and out without any trouble. Rescheduling is very easy too. For the price, I would prefer it was twice a week, maybe they will run some specials in the future.
A wonderful swim school specially catering to children. Instructors are all nice and personable. The changing rooms and bathrooms are always clean
We were over charged for 3 lessons that we took, goldfish decided that they can do whatever they want with our credit card and charged us for additional 2 payments month after month (total of $150 extra charge). After calling several times and asking for the refund on their mistake, we received one payment back while we are still waiting for another refund. We spent time calling again and again, been promised to get the refund but it didn’t happen. I wouldn’t recommend to leave your credit card details in this place.
Very patient swim instructors. My child was in the morning swim lesson, these are small group and get lots of one on one attention.
Im so glad I enrolled my 3 granddaughters. Incredible patience with the little swimmers. This location sets the Standard for Excellence!
We love the small class sizes, and the infinite patience of the instructors. The environment is clean, and fosters fun learning for little ones!
We love taking our kids to Goldfish. Just an amazing experience and environment for the kids to learn safely. We love it!
The ambience is great. The place is clean and pleasant. The staff/ coach are professional. Above all my son is learning to swim and loves it:)
This is an amazing organization! The professionalism and friendly staff are hands down, the best!!!! We couldnt be happier with our experience at Goldfish and are very grateful to the team!
Very well maintained swimming school. Love the program and the way they monitor the progress.
I have had an excellent experience with Goldfish, the staff is always helpful friendly and up beat. The facilities are clean and well laid out.
Great Staff, fun environment for my little one to learn swimming!
Their swimming pool is quit small. Good for little kids like 2 to 6 years old.
Mark is an amazing manager. He always listens to our concern/feedback and makes thing right. All the faculties are also great.
My 3 little ones love this place. Customer Service is excellent and the swim instructors are great!
It is amazing my child loves it
Friendly and good staff. They understand parents concerns and give options for scheduling. Staff always welcomes with happy smiles.
Great school and teachers! My kids really enjoy attending.
Great teachers and thoughtful staff, my kids love it here!
Friendly instructions and flexible schedule makes our kids swimming journey incredible.
Clean area with wonderful staff! My 4-year-old went from fearing the water to loving it after 1 class!
Great place for my twins to attend! The instructors make the experience enjoyable!
My son been coming here for past 2 years .He loves it.He dont want to go any where else....Staff are simply awesome!!
Best swim place, my kids loves it, very neat great staff, would recommend.Aliya Kasumbi
Excellent Service and Staff. I did not get anything less of what we got at the Sandy Springs location.
Great environment! Teachers are nice and professional.
We love Kid friendly trainers and the small class size
My son has progressed really well while attending Goldfish Swim School.
Caring for the safety of kids, making sure the kids have the best moments while being in the pool.
My experience here is great. Good teachers and friendly staff.
My kid love it! Instructors pretty friendly with kids!
Friendly staff, great curriculum, my daughter really enjoys Goldfish!
Friendly staff, wears mask and shields, small classes.
My daughter loves going in this place. Thank you Gold Fish for all your efforts.
Great place for kids
Great place for kids to start swimming lessons
I love the staff and how they care to keep all of us safe.
M3 and my sister,borthers want to come here it looks fun
Great facility and great staff!! Lot of fun for the kids
Amazing staff... Mark is very very courteous and helpful. Whole staff is very very nice
Girls at the front desk were very helpful :)
Very clean, affordable and kids love it!
“Full attention to all students and continuous monitoring on improvements area.„
Best swimming classes!!
Excellent place for kids to learn how the swim.
Wonderful place to learn swimming for kids
My grandson LOVES it
Warm and friendly coaches.
It misses a few key items of a swimming school
Nice place. Friendly staff
Dedication and good instructors.
Excellent Training
Watch your child and the instructors! My 7-year-old here took several months, trying to get over his fear of putting his head in the water. His regular instructors weren’t patient, but they’re young and not very motivating. On our last visit, none of the regular instructors were there, so an older staff member—who usually walks around making sure the instructors have what they need—was the instructor for the day. She was terrible! She forced him to go and stay under water. He was traumatized. Then when he was sitting on the side of the pool crying, she ignored him. She couldn’t care less. It’s a good thing we were watching. I immediately went in and had words with her, and she was not even apologetic. Plus the pool water, the floaters, and the edge of the pool are dingy. Also, you can’t just quit. It’s like you’re renting an apartment or something, because you have to give 30-days advance notice to quit.
Total reviews rating 4.8
128 Reviews for Goldfish Swim School - Johns Creek 2023:
Review №1
2022-01-09I enrolled my kids in swim class and they had their first class yesterday and I was really happy with how it turned out. I wish I had enrolled them in sooner. The room was heated as was the pool. My 4 year old wont get in cold water and he did pretty well. My 6 year old loved it! They also gave a nice bag of stuff for enrolling: a t-shirt, googles, and a card game. After their lesson today both kids got a ribbon. My daughter was beyond thrilled. The swim teachers were very friendly and professional.
Review №2
2022-01-20Swim instructors are always very patient, and both my kids enjoy learning from them. They have fun, while simultaneously learning important techniques. The staff at the front desk is always very nice and helpful.
Review №3
2022-03-12Excellent.The swim coaches are professional and gentle with the kids. The company takes pool contamination very seriously which is a good thing. There is an age limit.
Review №4
2019-07-15There are multiple things I like about Goldfish. The reason I began using Goldfish was the heated pool. My kids are small and when they progressed to the stage where they were moved to the bigger pool at most swim schools it was not heated and very cold and they would shiver uncontrollably. It made my children hate swimming and they wanted to quit. After enrolling my kids, I really appreciate the instructors. Most of the interactions we have had have been very positive. They are motivated and caring and it is reassuring that they all seem to follow the same guidelines. The facility is perfect for watching my kid swim as well. The other places we have gone to you are sat directly next to the pool and that can mean getting wet or having to sit and breathe in the chlorine smell of the pool the entire time and it can be rather loud. I also appreciate the hair dryers and changing rooms. it is nice how easy it is to get my kid ready to go home after their lessons. The staff is always friendly and professional and the facility is clean and well taken care of.
Review №5
2022-05-12I have been going there every Wednesday and Thursday for two weeks and today I was there like usual but as I was in the pool with my son I was told I couldn’t be in there because I was not on schedule for some reason so as embarrassed as I was me and my son got out of the pool to go talk to the lady up front she checked on her computer and I was not on there to be there she said I was only allowed Wednesday at 11am but not Thursday I had been going both days and thought I was paying for two days she said no I also thought they were using my makeup class I had from last year she said no they never put in your class she said if you want I can do that for you I said no why would my make up class not be used before being charge so I can get my makeup classes out of the way but instead I was charge and my makeup class were not being used! Sad to say I was not very happy and decided to leave and drop out after all this!
Review №6
2019-09-20Pretty cool experience, my son loved it. Weve had swimming lessons at another facility but this one had more of everything you need. One of the things I appreciated was the waiting space for parents including a view. Its nice to be able to watch without being splashed. The teacher was nice, the showers right next to the pool, the water is warm and they have water extractors for the childrens swim suits! The only thing that wasnt a little noticeable was how busy they are, my sons was in a lesson with 3 other children and its a lot of people in at that time, but we made it work. We only stopped attending because we moved! Great place.
Review №7
2021-12-03We just had our first class, and it was soooo amazing! we had such a great time, learn to trust and learn while having fun. It was also a great bonding time with my son (2yrs). He loved it so much he did not want to leave!
Review №8
2022-02-03I want to thank Ms.Jenkins for being so patient with the kids. I’m really enjoying the bonding with my daughter as she learns how to swim. She always looks forward to seeing Mr. bubbles and Elmo.
Review №9
2021-05-25I am so happy with this facility. Even though their schedule was pretty full, they arranged things so they could accommodate my 2 children for lessons quite quickly. One of my children has special needs and can be quite difficult to work with, but they have calmly worked through his outbursts. Aaron has been great with him! I appreciated very much how easily the special needs situation was handled. Usually you will get referred to a specialty facility and there are long waits and evaluations. I so appreciated that this facility readily agreed to work with him and said that if he needed additional help, they would put another person in the pool. I cant tell you how wonderful that was for me. It is often so frustrating trying to get special children a normal experience. Thank you!
Review №10
2020-12-26I love my childs teacher Cameron! She has an incredible amount of patience and it is very evident that she is gifted at what she does. Not sure if this was her Goldfish training or if its natural but she is a true gem at this facility in Johns Creek. My child is always excited to be in her class. I also appreciate the warmth in the atmosphere from the other employees too. The facility was always clean prior to Covid-19, but they have truly gone above and beyond to ensure that each changing stall is clean before and after use by any family. Love it here!