In-store shopping
Yes
Goodwill Thrift Store & Donation Center in Rome
Categories
Location on the map
Rome, Floyd County, Georgia, US
Service options
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 706-292-3301
Site: https://goodwillng.org/locations...
Site: https://goodwillng.org/locations...
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:10AM–8PM
Goodwill Thrift Store & Donation Center in other cities:
Comments (172)
Really enjoyed my visit, today was yellow tag 50% off. While we were shopping they announced that Monday would be orange tag for $0.99. So I really saved a ton of money today. My only issue today was my mobility is a problem and I did have to stand for a long time to check out. There was only one cash register open but I think the time of day that I was here everyone may have been at lunch.
I liked the great items we found but was totally disappointed to see the fitting rooms are STILL CLOSED. Come on Goodwill, you can do better than that and open them up like Belks and many other department stores. To make matters worse, they post a sign stating that you can RETURN your items within 7 days BUT not for a refund but a store credit AND we only knew about the store credit because the cashier told us about it. IT WAS NOT posted any where in their posted Return Policy, posted NO WHERE in the store. If the cashier is not honest enough to share the tidbit of information with you then if you return your items within 7 days, you will be slapped with this information. JUST AN FYI: BUYER BEWARE OF THEIR RETURN POLICY. Shame on you Goodwill! Very deceptive. Post that info in the store so buyers will know.
They are starting to price things up way too high and they barely ever have any new stock
Always great staff and selection if you are willing to look
I was very pleased and excited to have discovered many great deals, as I often do at Rome Ga Goodwill. The employees were super nice, and the building was clean. My only complaint for my Dec 23 visit was they only had one register checking folks out and the line was long, this usually isnt an issue perhaps it was because of the Holidays and short personel.
As for your training. I dont know about all goodwills but this Goodwill never trains anybody when youre hired youre put in and told get to work your training comes from asking other employees what to do. If youre not careful the manager will yell at you for not doing your job clearly you dont know how too. this is a sad job.
My biggest complaint about Goodwill Thrift Stores is that their prices are about the same as going to Walmart. There must be plenty of folks who like Goodwill but isnt the point of a thrift store that sells second and maybe even third hand merchandise to help people with low income find clothing ? I know Goodwill does charity work and its understandable that they need money. But, I just think that folks can go to Walmart and get new clothes for almost the same price as used. Just my opinion.
I do not go in there anymore. I picked up an item- a spool of thread- to purchase. As I was standing in line to purchase it I saw bed bugs crawling out of it. I pointed it out to the cashier and people in line behind me, They said ewe and continued like nothing happened. I wonder why there is a bed bug pandemic!
This store is always junky and in disarray. Sooo many clothes it’s hard to “pick through” them.The toy section looks like a tornado went through it.The “ color of the day” rarely is matched to anything you can easily find and with all the money Goodwill makes, they could offer more daily specials.
Prices is just to high for a thrift store come on what yall trying get rich ..
This Goodwill is a very organized and simple arrangement! This signs and placards really help you know where you are and what prices things are. The staff are incredibly helpful and there are usually a decent amount of them around. Their book collection is really good and at certain times of year theyre closed can be really awesome selection as well.
Clothes are much more organized than previously. It takes much less time to browse through. Cashier- Pernell, was exceptionally friendly and efficient.
I was donating most of my furniture and large appliances after graduation and the guy who came out to take the stuff in was friendly and patient as we unloaded. Thanks for helping me pass on some of the stuff that served me so well.
We love traveling to this thrift store. They have some very nice things in there. I love the huge selection of purses that are $5 a piece and they have some very nice clothes. It’s always a fun trip when we get to go there and look around
Like all the other Goodwills this one is not different. Overpriced broken items, usually available on ebay for the same price. They also overcharge on shipping for online orders to get kickbacks from each sale. They also claim complete ignorance, and helplessness when called out. Not recommended, buy from Ebay first, youre only helping a for-profit company when you shop and donate to Goodwill.
Staff here was very unpleasant and tried kicking out customers when there was still 10mins till closing time.
Nice, big store, filled with clothing for everyone in the family. Big selection of furniture and tons of home goods.Very worthy of a visit. The store was very clean and well organized. You cant see the store from the main road. The building sets just behind Home depot.Drop off locacation is also here. There are dressing rooms and restrooms available. It has tons of free parking. With handicap parking along with handicap accessibility. Isle are nice and wide, friendly to all types of shoppers. And they have jobs available, too. Highly recommend.IF YOU LIKE MY PICTURES AND THINK MY REVEIW WAS HELPFUL PLEASE LIKE IT.THANK YOU,JENNA
We had a had a hard time finding an assistant. Kids were riding up and down back of the store with bikes and the scooters. We need leashes on the kids.
Went looking for a TV stand or equivalent but theres usually very few pieces there. Todays trip was a bust so Ill try somewhere else. Did pick up a couple of good books and a pair of almost new sandals. If you go here make sure to bring your mask. Its required to be able to enter and shop here. Plus its just common sense to wear one. No brainer idea to wear a mask if you have any respect for others right now. Especially toward people like me who have medical conditions that could cause my death If I become ill from COVID-19 carriers who refuse to wear a mask.
Very bad business store was in bad shape couldnt
Nice store. A place where you can find a great price on just what you need. A courteous, professional staff is available if you need any assistance.
Was there for a Christmas Party in the back of store but everyone spoke of the neatness of store. The Ladys restroom was unacceptable but as soon as I told a staff member he said hed let the manager know. Nice people there too.
Great selection of everything and very organized. A must.
Some good deals if you look around and some times they run specials. Between now and Halloween they have a buy 1 get 1 half off of clothes which are already very reasonable. They also have the color of the day on everything which is half off.
Love this store but alot of their pricing is too high! Some items that come from the dollartree are priced $3/$4 dollars!
Goodwill helps and employees people in need like Julie Caberrello a acquaintance of mine. Great place, great people helping others
Not bad, had some useful things, good prices and decent selections. Store was cleaned and well organized!
I dont why anyone shops here??? Prices are high, compared to other Thrift Stores and its donated items. WTH???Ill just head off to a better priced store.
The store smelled clean and appeared to be clean and straightened up except for the toy aisle of course. I love the GW outlet
I Believe the young boy said his name was Ryan He was very kind and polite and friendly one of the best donation helper I’ve had helped me:)
Fantastic they took extra measures to make sure the self and the customers were a safe environment.I am from Florida and I always come here with my mom when we are in Rome.We always find what were looking for and other special Treasures.Thank you for your hospitality and kindness😀
Went in to waste time. Really crowded around this time since it was Tuesday and senior day. Clothes were on the floor on several rows.. The bathroom was dirty in some of the stalls. Other than that it was fine.
Their prices have gotten so high it’s absolutely ridiculous. They put out clothes that have stains and are really worn out and they expect customers to pay full price for a bunch of used rags. It’s so sad how this place has gone downhill in the last few years.
Ive never understood running a clothing department and not having changing rooms.You just have to hope it will fit or youll be back to make a return
Very clean store, put together very nicely. Everything is marked clearly, with discounts in ticket colors each day. Enjoy strolling through this store!
Very observant of safety for customers during this pandemic. Great selection of all kinds of things. Get there early for good pickings.
Organized and clean atmosphere. Decent prices.
I visited the store on March 4th, it was so well stocked. Employees were friendly, and in good spirits. I would recommend you go check it out of yourselves. I enjoyed myself...
This goodwill is pretty okay, you just have to make sure to come in at the right times when they put new things on the floor.
The staff is very nice and the shopping is also top notch! I love this store
This place is NOT a nonprofit or a charity. Their name is misleading and they have the public fooled! They are a for-profit, money-making business. Dont be duped. Prices are extravagant compared to legitimate, non-profit thrift stores. Find a legitimate charity to donate your stuff to and spend your money at places that support charitable causes...
Ive never had a problem out of the employees. They have good prices and great sales, of you like used stuff
Last Saturday went shopping with no problems. Went there today and told like couldnt come in without a mask on. Sorry you lost a loyal customer
Staff are very helpful and friendly. I love this store. Have found beautiful pottery and other items worth bringing home. There is something for everyone in Goodwill.
I moved from Chattanooga area to this area so i thought i would check the store out. I will never go back. The prices are to high. I wont give $3.00 for a t-shirt or $6.00 for shoes and the electronics are to high as well. Ill drive and hour back to Chattanooga to the goodwill there. The prices are alot lower. This single mom has to save money for the kids and this place isnt the place to save it.
Great thrift store for a good cause. The clothing aisles could be a little wider. Just saying. 🤷♂️
I enjoy shopping at this goodwill store because the employees are always nice and helpful, and I usually find something cool hidden in the racks. The discounts by color are always cool too.
Huge building...lot of clothing..not much else. The prices dont show good will...5.99 for almost all shirts..sweaters..2.52.Realllly Old cds are 2.52. Goodwill is a money making rip off. Donate and shop Salvation Army...they are there to help..not make money.
The store is a disaster there are toys all over the floor people staking racks of clothes but no one notice that the other areas need a bit of attention people are so sweet in this store they just need someone to take control an keep the store clean my boy almost fall over so many stuff animals on the floor
I may not find anything I need but I never go in goodwill without coming out with several items and so many Ive never seen before. Great place to go
Best Goodwill i have shopped at in a long time. Place is clean, not so over loaded, and you have room in the aisles. Best customer service, thanks to Karen
It took forever to pay. They had 1 cashier and she wasnt in a hurry at all
Great experience every time.
I just walked out after waiting in line for 30 minutes with one cashier and 15 people ahead of me. This is a great store for merchandise if you dont mind waiting an eternity to get checked out.
Love love love this place ...sometimes I go just to look ..im never disappointed. I found clothes thats top quality for low low prices
Huge store. It would be fantastic if it were organized more. All the knick knack and such are a hot mess.
After donating and shopping, we discovered the career center. Was a good experience.
Crowed long lines n a lil pricey on some things. But I LOVE goodwill all around.
Theres all ways a deal at GOOD WILL good place to shop for every thing u can think of all most thanks GOOD WILL
Great deals while helping your community to train and employ people. Always pleasant people working there. Keep your eyes out....you can find treasures.
Clean store and friendly people had a great shopping experience
The clothing is all in good shape and you can find some good bargains if you look. I get a lot of baby clothes there.
Always clean. Pretty well organized considering the crowds.
Friendly staff, convenient drive thru drop off, and some great finds if youre willing to sort through it all.
Nice employees. This store is very well kept up.
I wish they were not so high on there stuff way over price for something that they didnt have to pay for all donation
Fantastic prices for name brand items!! If youre lucky, Doris will ring you up.... Super friendly!!
The prices are way to high and alot of there electronics dont work and the staff are not professional at all
Dont know why the prices keep going up on donated items. I used to buy a lot more but started going more to church ran thrift stores now. Sure miss the Goodwill of yesterday!
Great selection and prices, just wish the clothes were organized by size.
Disappointed Goodwill has started charging too much money for used items. However, they do carry a little bit everything.
I was needing shirts for work.Steve helped me find what i needed to make my shopping easier.Thank you
Very helpful people working there. Great associates. Good prices and products.
Good deals . enjoy this store!
The most cleanest thrift store I have ever in my life been into it is very nice
I bought a sofa from here for Christmas and it was the exact size that l had been looking for.
Needed to be restocked, everything was picked over.
Way over priced. Some of the donated items still had store tags on them and the goodwill prices were $1-$2 more. Ridiculous!
This goodwill I went to had very expensive items. I bought 2 little glass angles and two little glass rabbits and payed over 13 dollars for them
Great store good prices sweet employees
Wonderful
I always find amazing things in the store !!!!! And great ppl working there
Was really clean and nice easy to find what I was looking for
Ok it was good never anuff shoes and way to high prices on everything
Very clean, wonderful selections, and very helpful nice staff! I plan on coming back!
Best place to find what you want.
It was very nice to meet different people that I know for years an the goods that I got very nice
Too many summer clothes out. Needs more winter stuff 11/30/2018
Clean and organized shopping environment. Staff is helpful and friendly.
Seen an ol friend of mine there.
Staff was very helpful this morning! Hopefully I will be able to gain willful employment here!
There never any cashiers only one you have to stand in line so long 😢
Always very polite!
Very friendly staff .great computers
Good
Its ok. Somethings are priced too high. Some employees are rude.
I could spend hours in here just digging. Friendly folks and a constantly changing inventory. We go about once a week.
Prices high to be a thrift store. People give them things and they want to charge new prices.
Not organized very well....by color, not size...just too random.
I found a shirt for $³.¹². because it was ½ 0ff that day and it was a Polo.
Kids love the toys, moms like the what nots, dads go for the electronics
I always find good things when I go name brand stuff
Store has great and quality stuff at low prices.
Very helpful and didnt mind to show me step by step on how to register
Got a good deal on some jeans.
Love that they are finally putting clothing by size now!
It was ok not a whole bunch of options
Just ok hate wearing a freaking mask in ..but !
Left hand doesnt know what the right is doing in Rome,Ga.
Very helpful-great selection.
Large store and good selection of items
Dirty and unkept. Possibly the worst public bathroom I have ever seen!
Goodwill number 1 , the only place to find a great store mananger ( mike)
Mostly junk, and they price stuff way too high for a store that gets it for free!
Great place to find all kinds of treasures.
Very good. I always find good things
Low prices, But I didnt see anything I needed
I went in briefly, and was blown away of how many items they have.
Good store to shop.at
It had every thing I needed for my new apartment thank you Goodwill
Love it
Great store good prices
They have good stuff
Always great deals and great prices!
Its a thrift store... I usually shop at cheaper places.
Always Supportive to the community
I found some really cool things!
Bought a monitor from there and it doesn’t work...
Awesome finds and friendly folks!
I found exactly what I was looking for
Not much to pick from.
Nice people...clean store.
Everyone is always so nice and helpful
Clean and well organized.@
Some of the items are overpriced.
Will never go back to this place again
I enjoy shopping here.
Good place for donations
Not putting any merchandise out.
Too pricey for a thrift store!
Great place and low prices
Sized, organized.!
Nice place to go look around
Great place to shop
Great place
Great place to shop
Favorite place on earth
Service was excellent!!
Im
Yuck
Still no buggies
AMAZING!!!!!!!!!!!!!!!!!! Found American Eagle stuff there for 3.00
To expensive for a thrift store
Great
Great
Standard experience
Great place
Nice store
Just yucky
About what I was expecting. Store was clean and the cashier was friendly and careful with the stuff.
Excellent
Its all very good
Total reviews rating 4
172 Reviews for Goodwill Thrift Store & Donation Center 2023:
Review №1
2021-12-30I’ve never seen such empty shelves at a Goodwill! The line to donate was about a mile long but almost nothing to browse through. If you’re thrifting in the area and looking for more options, check out Providence Thrift Store down the road. Open until 7 pm. They come up in maps as just “Thrift Store” and I will leave a review if you care to find it!
Review №2
2022-04-07Goodwill always has something you want. I went to get some toys for my grandson and was pleasantly surprised by their current selection. I did take away 1 star for the way the store is laid out. I found it difficult to maneuver some aisles with a shopping cart because they were too narrow.
Review №3
2022-06-15I love this store! If you shop on Tuesday, which is Sr. Day, and you buy things with the correct tag color, you can save a lot of money.
Review №4
2022-06-25This store is disgusting. gave me and my family ringworm just from trying on a pair of jeans. id rather go to tj maxx or marshalls
Review №5
2022-04-26People should stop shopping here The CEO making millions on stuff that is donated i see a pair of used pants 8.95 and a cheap meat grinder 39.99 it was all donated !!! Charge people reasonable prices.
Review №6
2021-12-23The three stars are for the 3 employees that are happy to do the job they have. I believe the competent cashier is named Karen, and I dont know the names of the two gentlemen that work donations and pickup, but those three are the only ones in there who are helpful. Considering they no longer provide items at a price that is affordable for lower income households, they never even mention it as a possibility anymore, and the fact that every 7 minutes the piped in radio makes sure you know that the new goal is putting their employees to work; its hard to purchase anything. When I know the only people in the community, aside from those 3, who will benefit are the lazy and irresponsible guy who pushes the cart of new inventory back and forth until he can find the plastic aisle where he puts one single item away before pacing back and forth until he sees the girl that works there, but covers her uniform with a hoodie so she can avoid customers. At that point my donation is paying this lazy kid to not do his job and also engage another employee so they arent working. And the cherry on that cake is that commercial comes on every 3 minutes where they tell you the rule is to only shop from the shelves, leave the new inventory in its respective cart until an employee is finished putting them on the shelf. I dont want to pay that kid.
Review №7
2022-05-03This store has the largest selection of mismatched lids for pots and pans in the tri state area.
Review №8
2019-08-19GOODWILL is like a box of chocolates, you never know what youre going to find.A rather ROBUST odor lingered in the facility today (August 18, 2019).. not sure if environmental or clientele.Sometimes you can find treasures and other times its other peoples trash... pays to visit every so often to see what new items have been put out for browsing.Not the friendliest staff but efficient.
Review №9
2021-01-13I shop here quite often. There was a time when the quality of some of the items were deteriorating. I must say in the past few months they have really made a superb turn around. Very impressed with the quality as well as pricing now. I always find very unique treasures here for quite reasonable prices. I really love the senior discounts on Tues and the Veteran/Police discounts on Thurs. Their strongest asset however are the staff. This store has the sweetest employees ever at checkout!! Thanks for always being so helpful and pleasant.😀
Review №10
2021-12-21Extremely rude!!! Was not aware of the closing hours and when walking in the staff rudely yelled across the store “we close in 5 minutes and that includes checking out.” A simple we are closed would’ve gotten the point across. Customer service was terrible. Very disappointed.