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Grand China in Cartersville
Phone: +1 770-607-0911
Site: https://www.grandchinacartersvil...
Site: https://www.grandchinacartersvil...
Opening hours
- Monday:10:30AM–9PM
- Tuesday:10:30AM–9PM
- Wednesday:10:30AM–9PM
- Thursday:10:30AM–9PM
- Friday:10:30AM–10:30PM
- Saturday:10:30AM–10:30PM
- Sunday:10:30AM–9PM
Grand China in other cities:
Comments (191)
Lunch for 2 is $17 and you get so much food!! They are quick too. Not friendly at all, but efficient.
Dumbest place ever. Tried to place a Togo order and since they my phone number wasn’t in their system I could not place it until I drove down there and paid for it. Then my 35 minute wait would begin. No wonder they only have 1 car a day in front of this place. Not sure I want to eat somewhere on that right of a budget anyway!
Stellar service and amazing food! I love this location and they continuously work to speed up order
Fresh & clean MANY GOOD CHOICES AROUND $20 For 2 people
Weve eaten at this restaurant two or three times I like the General Tso and the lo mein, its good however the woman always has an attitude never says please , thank you or youre welcome , thats not my issue. Today she raised her voice at me because she got my order wrong..obviously this is a family-owned business but they really need to get on her about how rude she is to customers!!
Good food. Good prices. Seems clean. Not the most friendly servers. Maybe because of language differences.
Super fast orders, and the Singapore noodles is always on point. Everthing is well seasoned and full of flavor.
Everything was delicious, including the egg rolls - could taste each individual ingredient. Steamed dumplings excellent as well. Highly recommend.
Food was delicious! A little bit of a wait at pick up window, but worth it.
Amazing place, would highly recommend. Their Singapore mei fun is to die for, also their black pepper chicken with egg fried rice and a side of fried dumpling.. all I can say is YUMMM
Very good food always. Quick. New website. Very nice
No delivery and the prices have gone up 20+%. We used to order once every other week it has been six or eight months because they stop delivering during covid. We thought like most places their delivery has restarted. It has gone downhill and the price has gone up hill.
Great egg drop soup! Just the way I like it. Veggie fried rice was well seasoned with good selection of veggies. Appreciate their efforts for Covid protection!!
Great food, just a long wait even if you order at the window. Safety precautions used to prevent the spread of Covid-19
The food is fantastic and it is take out only, now. The lost star is for the wait, if you are going to pick up. They used to have a small dining room area, however as good as the food is.. you wait frequently! They simply dont keep enough staff to man the window, answer the phone and help prepare and package the food. There are 3 people...period!!! If you hit their busy time, yourre going to wait.
The sweetest lady that owns the place! She always knows what I want.
I have ordered delivery from this place two times. Each time I’ve had to call and remind them about my food. Each time it’s taken an hour to be delivered. I myself am a delivery driver for a different company and I’ve never had an order take that long to arrive. Maximum time was 45 minutes and that was in the middle of a 12 o’clock lunch rush. I just don’t understand why it takes that long to deliver? On a good note, the food was warm. The driver was nice on both occasions. The lady on the phone was incredibly rude. I understand frustrations, but you should never be rude to a customer. Period.
This place deserves all 5 stars! It’s a personal favorite and the best Chinese food in town, in my opinion. The owners are friendly, and we never wait long for our food to be ready. They take COVID precautions seriously, so we feel happy to order from them :-)
Definitely the best Chinese restaurant on this side of town! As far as taste an portions go!! Idk if the lady don’t smile at me as long as she make that damn chicken the same every time!! 🤣🤣
I eat here 2-5 times per week! This place is a hole in the wall, but what it lacks in size it makes up for in good food, a friendly smile, and good prices. I know the owners on a personal level and they truly want people to enjoy what they order. There is always those who like to complain about everything, but since eating here well over 100 times I have only had the wrong order 1 time. And even that was very good. This is as authentic as you can get. Since we have discovered this place we eat there a lot! Since I have many food allergies the food sits with me very well. I highly encourage you to at least give this place a decent shot. For the price the food is honestly fabulous. If you have something wrong with your order use patience and respect and you will see these folks really earn your business. I would recommend this place 100% no question. Very Good.
WOW!!! Extremely covid safety in place. We just moved here and we found this little place by accident ( made wrong turn and had to make a u-turn) and have enjoyed it ever since. This so far has been the closest to what we are use to from where we moved from (Brooklyn). The staff is also very friendly. We did learn that you have to ask for fortune cookies, they dont just come with meal.
Easily the best Chinese restaurant in the area! They dont cheap-out on ingredients, even though their prices are fair. Definitely a great option if youre looking to pick up dinner.
The food is always good. I have been going for many years now. My food is always nice and hot; and the quantity of what you pay for the food isn’t bad either. Thank God they were able to open back up during this pandemic. I have missed eating some AMAZING Chinese food.
My husband and I just moved in the area. We love Chinese food and this was listed as the best local Chinese restaurant. We placed our order for delivery and it arrived a lot sooner than expected. The food was amazing and the portions are huge! We truly enjoyed everything about our order and the service we received. This is definitely our new favorite takeout restaurant!
First off, check your order before you leave with your takeout. Second of all, this was the worst Chinese food I’ve ever had. I ordered pork and chicken fried rice. What we got was shrimp and the other one was some meat that looked like it was covered with gelatin substance. I wouldn’t even eat it. The chicken & broccoli tasted different than any other chicken & broccoli I’ve ever had before. It was not a good taste. They charge extra for sweet and sour sauce and didn’t even bother to add soy sauce or duck sauce like I asked for. So no, I will not be back to this place nor will I recommend it to anyone else. I have no clue how they had a 4.5 star rating. They must have done it themselves....
The egg rolls are HUGE! I highly recommend you call in your order ahead of time. I had to sit in their waiting area for about 10 minutes and it was just a dim room. Other than the dim room, this place was GREAT. The portions were great and reasonably priced.I ordered the sesame chicken combo with fried rice and an egg roll and paid a little over $7. I easily got 2 servings out of this.
I ordered sesame chicken and it legit tasted like fish sticks. Not sure if they used old frying oil that had been used for fish too many times or what, but that was the nastiest thing Ive ever tasted. The fried rice was nothing to write home about either. If I could give them 0 stars, I would. I wont be ordering from here ever again.
Weve been eating at this restaurant for several years. Its in a convenient location for us to pick up from. Weve never had the food delivered simply because we live too far out. The food is fresh and piping hot when we get it. Weve never had issues with wrong orders or missing things from our orders. I have recommended this restaurant to others and I will continue to do so.
The best Black pepper chicken Ive had in a while! The Kung Pao chicken is as well. Great soups and egg rolls. Super nice people too
This place is has its days, thats for sure ! Let me just tell u my most memorable experience with this place ! I placed an order for carry out, my daughter went to pick it up, needless to say I ask for sweet and sour chicken and I ask them twice not to forget the sweet and sour sauce because they have in the past. When my daughter gets home with the food NO SWEET AND SOUR SAUCE !!!!!! So I called back up there and they want to argue with me that they put it in the bag!! In other words the customer ME....is now A LIAR !!!!!!! So I TOOK ALL THE FOOD BACK UP THERE AND GOT MY MONEY BACK!!!!! Terrible service and the woman at the counter was very very rude , not nice and WE DO NOT EAT THERE ANYMORE!!! We drive across town to get Chinese food !!!!! I dont even think this place or the service deserves 1 star ⭐️ but I had to at least put one to add my review 😩
Great food! The only problems I have had ever was a breakdown in communication because someone taking the order didnt speak English very well. Other than that never any problems especially in person since you can check your order before leaving. Great food and they deliver! Love the food and have for years now. Only place in town where I like to go for great Chinese food. Good prices too! I would give 5 stars if it werent for the communication problems.
This inexpensive food is made fresh, with no MSG, and tastes great! Service is quick and correct. They even add little extras-like awesome reusable plastic dishes and strong sacks so the food stays put and hot-that make it an overall great dining experience!! Love it!!
Rude as heck!!! I was ordering sweet and sour chicken with veggie fried rice and the owner starts yelling at me saying it doesn’t come with veggies??? I’m sorry but I’ll never eat here ever again!!!
Some of the best Chinese food in Bartow County.. never had a bad meal from here ..
I dont write many reviews but I just moved here a week ago and decided to try this restaurant out for lunch. First as buisness owners you should be corgial and friendly to customers. I was very polite and nice asking about some of the food and the woman behind the counter never made eye contact and was so very rude and unhelpful. I looked at my husband because I could not believe how rude and unprofessional she was I was about to walk out but he convinced me to order. I tried to be even overly friendly saying thank you and how are you only to be ignored and no response. We got our food and another man just set it on the counter without saying a word. My husband asked about condiments and he pointed down behind the counter, no help and then my husband said thank you and have a good day and again not a word or acknowledgment. VERY RUDE AND UNPROFESSIONAL PEOPLE AND BUISNESS. Got home and tried the food and it was thrown away. The worst chinese food Ive ever eaten. Such a waste of $20. I WILL NEVER GO BACK AND YOU SHOULD AVOID THIS PLACE AT ALL COST!!!!!
Food was okay but I wouldn’t order from here again. The food has the weird burnt after flavor. If you want awesome Chinese food in Cartersville, goto OEC!
Their food is always hot a fresh. They will cater to your diet. If there is something listed spicy they will make it non-spicy for you. If its a busy time of day their delivery is not quick. I would suggest ordering in between times.
The owner has become very rude and the food is always stale. We used to be loyal customers but after our last few orders we are done. The food is never fresh. She gets upset when you ask her to repeat what she is saying because her English is broken. And because of the communication barrier items are either missed or mixed up. Never ever ordering from them again.
Very bad food service. We have ordered several times from this place used to be my favorite. Although, recently every time we call for delivery they say they don’t deliver here when they have before MANY MANY times. They have also OVERCHARGED my credit card 2 times over $30 extra both times. Assuming I would know I guess.... awful place terrible service.
Food is okay but the customer service is horrible. The lady just threw my food on the counter, yelled thank you and left. I had to reach behind the counter to get my own fortune cookie and condiments. I was the only one in the restaurant so it wasnt busy. This was my first and last visit.
You will regret if you even talk to them ! Rude woman that you cant imagine how much! I tried to explain that Im in motel close to them but at the moment not sure about address, and she said - why did you call me if you dont know your exact address?! Go find it and call back, and then Ill see if Im going to GIVE food !!! What a hell ! Like I asked her to give me a free food !
Had to use the restroom and be the last time cause I could not believe how nasty it was. You could tell that it had not been cleaned in awhile. So I didnt want to try there food
I recently order over the phone to the grand china on grassdale road. The person who took my order was very rude and yelling at me to order when i just asked her a simple question. This was not the first time this ocurred the women who took my order is the same one I who takes my order whenever I call and shes always rushing you to order and snappy with you. To make matters worst when the delivery driver brought me my food he informed me that she was the supervisor and that she answers the phone the same way every time. I guess since she runs the place she feels like she talk to you however she wants… Anyway I will not be bringing my business there anymore until i feel like the establishment has changed….. Sign Disappointed and Confused
I called my order in and they never placed It and when I got there I had to wait another 25 minutes for them to make it and they offered no discount...
Update: they started using frozen egg rolls since covid and it’s a real bummer.General tsos lunch extra spicy with lomein and egg roll is bliss. Of all the places I have ever reviewed this is my highest recommendation, it is all made from scratch and is soooo good.
This food was absolutely terrible. they claim to have fried rice...its definitely white rice just dyed yellow. and I ordered Sesame Chicken and it tasted like it was a week old. It was so dry and literally crumbling in my mouth. $15 DOWN THE DRAIN.Im expecting to get food poisoning from it.... fingers crossed that I dont.
Best Chinese in the area we have found so far
Always count on super quick delivery from Grand China. I order from them when I am stuck working from home and it is on my doorstep fast and hot. The food is typical fast food Chinese, very good for that category. I do not understand the previous complaint about always getting wrong orders, i have been eating here regularly for years and have yet to have had a mistake. As far as no one speaking English well...its a Chinese restaurant owned by Chinese...duh! I am sure their English is better than your Chinese and perhaps their English is even better than your English.
Used to love this place, but the staff are always rude unless they are the delivery people, and they flat out lie about their business hours. Our last call was before their hours stated they closed, after asking what type of soda they have we were hung up on, and then repeatedly hung up on when we attempted to call back only to be told that they closed a half hour earlier than what they advertise. Extremely rude to their customers, and always rushing customers through orders.
The sad part of this place is, they were one of the best resteraunts in town. Now they chicken must be cooked in bulk and kept heated till sold bc its chewy every time, and not to mention the Chinese woman that works at the counter is very rude and always rushing you through your order.
They deliver 😁 I really enjoyed the food never have experienced the service yet but the lady thats answers has great customer service taking my order. I been ordering from here for a year now every time I stop by my terminal Millis Transfer trucking service.. the food tasting great with low sodium mmmm good.
Mongolian beef is good, house special fried rice, crab rangoon is also good. Typical hole in the wall chinese take out. The lady behind the counter is a trip once you been there a few times.
I love ordering from here. They have some of the best chinese food I have tasted. Their sweet tea is sweet and delicious. Lots of choices on the menu even some classic american ones if thats more to your taste.
I wish I could rate them negatively because I would. I placed an order through doordash and they didnt call me and tell me there were items that they couldnt make because they dont have those items in this restaurant. I am so disappointed because of this. This is one Chinese restaurant that probably will not receive my business again.
I literally just got off the phone with these folks. I tried to place an order for delivery. They will deliver up to 5 miles away. My house is 4.5 miles away. They not only refused to deliver dinner to me, but instead of putting me on hold, they just kept yelling back and forth about how they dont deliver to Old Mill. Well, I live on Etowah, so thats wrong anyway. So I corrected them and only got a lady yelling back into the phone, NO ETOWAH! This is ridiculous
Delivery service is quick. Never had a problem with the food. There isnt that much room to eat there at the restaurant, so I just call in for delivery. They do a great job.
The food was okay and it was cooked fast but the price was super high for what I got and the sesame chicken didnt come with fried rice just white which was a bummer.
This place is always busy! Its by far the best Chinese food in town, and that Ive had in a long time. The food is fresh, not dried out or over done. For as busy as they are, the service time is on point.
Great customer service!! Well portioned servings
Excellent! Their food is the best in town! Always ready when you get there!
Wonton soup and the egg roll I had were some of the best I can remember. 👌excellent food. I will be back.
Had an okay experience walking into the restaurant and ordering but trying to order over the phone was a nightmare. Not the Chinese but the hillbilly Cartersville woman taking orders. Dumber than a rock. Gave up and ordered elsewhere.
Very good prices, quick delivery, good food..egg rolls can be better tho.....No longer delivers. And prices are decent now.
I love this place. I really enjoy there fried Dumplings. Just sad they changed their fried rice that comes with the combs. Everyone there is so friendly.
The best Chinese restaurant this town has! I have tried many others and they dont even come close!
I used this restaurant for two years. The experience and how our family was treated and then serviced was refused I will go to all ends to make sure that this is not how you treat customers or run a successful business.
This place is nasty the food was so bad they took a delivery order and called back said they couldnt bring it then about an hour later showed up
Really good food at a reasonable price. The portions are generous and well packaged.
Yummy!! Probably one of the best places to get Chinese in town, and you get your money’s worth and then some. Me and my coworkers love it. They’re always so friendly as well
The food was delicious 😋
I love love love this place. I eat here every two weeks when I get paid .. Their food is on point never disappointed! Best Chinese restaurant in cartersville!!!
I get the lunch special from time to time and I must ay its only $4.87 and comes with yur choice of fried or white rice, egg-roll or ragoon, and entree.Its not a bad deal for the money!
Great food, good price... but the hours of operation suck and it would be nice if they were open later and 7 days a week.
Rude lady very rude and accommodating. Got my order wrong no apology. I dont feel comfortable or welcomed and will not be going back
Worst experience.... their service is horrible. The lady at the front desk acts like she is doing you a favor by you buying for there and the worst is that the food is not even good. Dont wast your money or time in this place
They are not the friendliest people, food is always decent
I love this place. They are so friendly, small business owners who work hard. They are getting bigger by the day. Wish you all always the best.
Total reviews rating 3.9
191 Reviews for Grand China 2023:
Review №1
2022-07-27First time customers today.Got the lunch special. (Available till 3pm)Ok amount of food for price.The rice was plain yellow rice but the General Tso and boneless ribs had a good flavor.
Review №2
2022-05-11One of the most popular Chinese dine or takeout restaurants in Cartersville always correct always Hot & ready no matter how much you order I never had a bad experience with food or Customer Service Thank you Grand China for sticking to do yall best EveryDay!!
Review №3
2022-07-20One of the better ones in town. Food is pretty good. Normally your order is ready relatively quick. Sucks they dont offer delivery inhouse anymore.
Review №4
2022-04-03The only reason why I will give this place even a star is becuase of the amount of food I got. I order fried chicken wings with fried rice. And first it was over 10 dollars. Second the wings were over cooked. And third the rice was too crunchy and tasted as if it were rice from a Cuban restaurant not Chinese. I was extremely disappointed and will never order food from here again.
Review №5
2022-07-17I dont understand how this place has good reviews...Tried this place because of the reviews and was so disappointed. The Mongolian beef was all fat and impossible to chew. The Kung Pao chicken literally made me question whether or not it was even chicken. The fried rice was just yellow looking rice with nothing in it. Really bad, had a couple bites and threw it away.
Review №6
2022-06-25I love this place! Every item I have ordered has been awesome! By the way the Crab Rangoons are delicious and the Chicken Lo Mein is off the chain!!!! You have to try it!!!
Review №7
2022-07-31Went up on price smaller portions still good food and not much wait time
Review №8
2022-02-17I use to order from this place a good bit until today. I usually order the same thing every time. This time however was different. I began to eat my what i thought was sweet and sour chicken. After a few bites i open up a piece to find shrimp. And guess who is allergic to shrimp. I called and spoke with a lady there that just proceeded to tell me that i ordered wrong. Not apologetic At all. Will not do business here again. All they offered was a redo at making my food and after this i do not trust them to make anything else. Steer clear!
Review №9
2022-04-22This is by far the best flavor Chinese restaurant between Cartersville and Canton. Always fast always fresh, great flavor for value. This is the only Chinese takeout I now use because of other disappointing places. I highly recommend thier lomein.
Review №10
2022-06-24Best chinese food in cartersville. This is literally the only Chinese food we eat in bartow. Great customer service fresh food and alot of it. Thanks guys