Kerbside pickup
Yes
Kroger in Alpharetta
Categories
Location on the map
Alpharetta, Fulton County, Georgia, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Passport photos
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Recycling
Plastic bags
Yes
Payments
Cheques
Yes
Debit cards
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 770-751-3000
Site: https://www.kroger.com/stores/gr...
Site: https://www.kroger.com/stores/gr...
Opening hours
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
Kroger in other cities:
Comments (199)
Went to meat department to get some chicken breasts and was told by people behind there “we are useless. We can’t help you”. Seriously. Told manager and he blew us off. His place has really gone down hill. Horrible customer service. Hello Publix. We left everything in our cart and are headed your way.
Self check out will make me stop shipping at Kroger. Customers are waiting for assistance left to right and only 1 register is open. Greed is not good.
I asked the gentleman working in the meat department where the liverwurst was located. I said it over and over but there was a language gap and he didnt seem to understand. He didnt even want to stop stocking the shelves while I asked the question. He just kept pointing towards the middle of the store and mumbling. I asked him to please show me where the liverwurst sausages are located and he took me to the shelf with barbecue sauce and then walked away. If youre going to hire somebody with a language gap, you should at least train them to understand what the basic American meat products are before leaving them alone on a busy weeknight.
This store has one of the worst service in pharmacy department. Stay away from choosing this pharmacy by your PCP. Umesh and other 2 representative should know what is needed for the customer instead of wasting time.
There is another Kroger a couple miles away. I dont recommend this one. The way they have it set up makes it hard to find d things, but the real reason for this 1 star is their nasty bathroom.
The Place has very good groceries to buy. The Bakery is excellent and we loved that the pizzas are not made using Palm Oil. So, if you want a tasty frozen pizza, Kroger is a very good option. Its cheap and really tasty. Also, there is a variety on the groceries. My wife and I loved the place. Also, you can get a member card if you ask for it, which helps you with some discounts.
I am not sure who handles the bathroom cleaning at this store but management needs to kick them to the curb bathroom was so nasty and unclean. Toilets were piled full of toilets paper and paper towels and looked like the had plumbing issues but no one was checking hourly on cleaning. I have been to several other Kroger stores and they have an hourly cleaning schedule they follow especially now sats things need to be kept clean soup containers need to be filled
Just Love this Supermarket. Very clean & the Staff r always willing 2 help. Download the app so u can add coupons straight 2 ur Krogers Card. Plus Every $100 a month u get 30 cents per Gallon. Plus bring ur coupons double the saving. The Fruits & Veggies r ALWAY Fresh. Everything is very organized & I like that the aisle have enough space. They clean each Cats & thats very important 2 me. A must go. Cant beat the prices. Enjoy
This kroger has the most Discusting bathrooms I have ever seen. Its beyond GETTO! In addition.. I went to customer service to alert them. And I stood there for a little less than 5 minutes..while the manager ignored me completely. I will be looking for another location.
I just want to say how amazing the lady behind the sushi counter today is. I am highly allergic to shellfish but love sushi and have to be careful with what I order due to contamination. I tolder her about my allergy and also not being able to have rice. She made me a special order, changed her gloves and cleaned the area and make sure to not touch anything else. Thank you so much. Usually people tell me oh well.I am so excited for my lunch today.
I wish I could give fewer stars. It is a grocery store. It has a pharmacy. If youre looking for customer service or clicklist go somewhere else because they just do not seem to care. I have shown up to pick up click list and told to come the next day, cancelled orders, and no baggers in evenings. They said we are under staffed, shop earlier in the day. Thats not possible for everyone. Dismissive and unresponsive to customer concerns.
No customer service available. Cashier who was both rude and had difficulty in communicating. Had to wait 10 minutes for them to open even one checkout line. Overall my worst kroger experience in 20+ years of shopping at kroger. They need better management.
Chronically understaffed. On a weekday at 19:00, there are hardly 4 registers open and most people are forced to wait and use the self service kiosk, which is pain if you are buying produce and have to manually enter each item.
Fine store. But the Clicklist is terrible. Way understaffed. Nice people but just not near enough. Management needs to do something about it. Typically wait 25-30 minutes for pick up. Just moved from the city where you never wait more than 10 minutes.
I will not be going back. The employees are not very friendly and the store has gone downhill the last few years. I just bagged my own groceries while the two employees on my checkout line watched. One was the bagger. I am not helpless and can do my own, but it was awkward to say the least, as there were a lot of groceries. There were also people in line waiting and probably wondering why they werent doing their jobs.. Their big competitor down the street has amazing, helpful, happy people working for them. (It starts with P) I will be shopping with them every time now.
Low prices but get what you pay for in meat and produce areas. Mangers are abysmal and will argue with you about incorrect pricing.Beware you have to watch the checkout carefully because the pricing varies (higher) so much from what you expect to pay.
Produce section is never fresh. Sticking with Publix or Whole Foods.
I SAW A RAT!Late Sunday night, i saw a rat in the produce area under the section where the bell peppers were. I was thoroughly disgusted and left the establishment . I am leaving this comment so other know and so that the store can do something about it.
Nice location good amount of parking available and clean.They didn’t have the international food item I was looking for.There are other places to visit while food shopping like Starbucks or do some banking at Fifth and Third.
If you come to this Kroger at night expect to check yourself out and bag your own groceries. There self checkout is slow and if you dont put something in the bagging area on time it shuts down. If I wanted to bag my own groceries Id work here or go to save a lot.
Kroger Clicklist at this location is terrible. Wish I could give it 0 stars. Every single time I order, I have to call with issues (missed items, charged incorrect amounts, wrong substitutions).
Worst customer service Ive ever had at any Kroger. I came in at 7PM in hopes of having a duplicate receipt printed for me. After several minutes, Karen showed up at the customer service desk. When I inquired about my receipt, she told me that I would have to return at 10PM to see if it had been found by then. Id like to think that in a patient person, but 3 hours is a ridiculous amount of wait time for a duplicate receipt. She was very unprofessional in her demeanor and tone with other customers as well, shooing them off with I need a receipt. Sorry. I understand that they were understaffed today but that honestly is a poor excuse. The search for my receipt was interrupted with assisting and conversing with other customers.After 40 minutes of waiting, Karen informed me that she could not find he receipt and that she simply didnt have time to spend looking for a receipt due to them being understaffed. She then referred me to the Kroger 800 number, which ended with the same result.I think it would be a great idea for Kroger to keep records of ALL purchases, rather than only purchases made with Kroger plus cards.... I every Kroger shopper may not be a member.This day was a nightmare.
This Kroger has an amazing team. Team members that remember me by name and make me feel very Welcome. Cashiers such as Hannah, Allison and Stephen. Ben their supervisor greats me the same way. They always make sure that I have what I need and let me know about sales that would benefit me.I have used this location specifically because of them and because the store is always clean and organized.I wouldnt go anywhere else.
Love this Kroger! They are great.
Nicely maintained and staffed and stocked.
Produce is usually very good, sometimes they grapes turn fast in the early spring but other than that great place to shop for our family. Very convenient, and a friendly staff to boot!
This Kroger is a disaster. I have been a loyal customer, but after so many issues, I am changing to Publix. Inventory is a mess. Managers are not competent. The delivery was all wrong. They substituted Kroger brand for items that were in stock. They charge you wrong, so you have to watch the entire checkout process.
Love this store . Large selection of wine. Well stocked shelves. My only complaint is the plants outside sell fast and they dont replenish the plants fast. They need more room for plants
Had a very hard time using the digital app which isn’t a site specific problem for but it took me 4 time’s asking different Kroger team members before I got one that could help me find the specific coupons I was searching. I was very grateful to Saron, who was stocking the cheese cooler, as she was able to unlock the puzzle! Thank you Saron! It was a very easy fix for her, needless to say after 3 previous attempts I was pretty frustrated for the waste of time and effort but Saron’s friendly disposition brought me back to a happy place.
Love this place. They have everything you need. Produce is fresh. Very reasonable pricing. Meats are always of good quality. Great self checkout. Good selection of organic and grass fed foods.
This store has severely deteriorated over the last six months. The employees are more concerned with yelling across the store at each other, laughing, while customers wait in line. The employees are RUDE!. Purchased items and did not make it home with them. Called ... Another rude employee. Spoke with Manager and provided details for him to research and call me back. No return call! Needs new management to staff with new employees and lose the ghetto atmosphere!
There is very little I have to complain about this Kroger except maybe sometimes self checkout people are missing, but I shop here every week for the past 6 years and have no problems other than that. Great Kroger, quick and easy place to get your groceries!
The store in general is good, but never order any cakes from their bakery. Ordered a birthday cake for my son, the one with Cars (from the movie).First, Ive ordered a chocolate cake, they did regular white/yellow. Second, It absolutely doesnt match what was on the picture on their website when I was ordering it - completely different picture and no cars models. And the lady just told me that she had no any car models so she made it with picture only. And she didnt tell me about all this until I asked her why the cake doesnt look like the one Ive ordered, so she just didnt care and was hoping I wont notice and pick it up like it is. Horrible. No one words worth anything.
This Kroger doesnt have enough cashiers and the lines are always crazy long.Then they try to push you to do self checkout which is extremely inconvenient when you have a cart full of groceries! When I said something to the manager he just stated that people love the self checkout and they put alot of money into the new technology and they dont have it in the budget to hire more cashiers! Then he walked away, and left me wondering why he didnt oen a register himself. They also keep changing the lay out, so it seems like evey time you get use to where the products are they change it on you. Im not sure what theyre trying to accomplish by constantly changing things but its driving people out because its quite annoying. Also the produce is almost always rotten and I mean fuzzy mold, so make sure you look carefully!
Walmart Meets Whole Foods!It was very clean, well stocked and organized. The Produce section had high quality veggies, like Whole Foods but at Kroger prices! Impressive! It was like a bakers dream, as well! They had a lot of pots, pans and even a generous selection of small appliances for a grocery store?!?! Unbelievable! I didnt want to leave that eisle. I looked down and they had buy one get one free waffle makers and T-fal deep fryers!! Just Insanity! Great one stop shop place to go to if your entertaining and need to pick up a few things. Dude, there was a whole eisle of plates and pots/pans, and even doilies! My bill was probably higher than Walmart but this is a place to go if you want quality. ;-). Oh and all the workers I spoke to were nice, hard workers and happy to help you. We were looking for something and a manager walked by while we were talking to an associate. He didnt even let her think about where the product was, he escorted us to the eisle and they both asked if there was anything else we needed to find. Love this place even though I pass 2 Krogers and a Walmart to get here, this is now our Kroger.Oh bonus, did I mention they have a Starbucks?! Shazam!! Drop da mic. Done.
Someone is there to give youa warm greetingWith a great inventoryIf there is somethingThat your looking forIm working with medicalTreatmentsAnd needed Covid testingThe PharmacistsHad a great and professional mannerHe went over the procedureStep by stepAlso his assistant wasVary courteousI left there Drive thruIn knowing I was in goodHands
I had a horrible experience with a lady at the Deli dept, the Indian one by the name Ritu. She needs to be trained on how to calm down and listen to the customer’s needs before jumping to conclusions about what she thinks they are looking for. Also, it’s a terrible ethics to be treating her coworkers so rudely while the customer is standing in front. I feel bad for those working with her.
This is an ongoing issue in this company. This is the third Kroger I have been with terrible mens room . No toilet paper and paper towel at all and dirty restroom. I am wondering how those people who are in charge the food area ( deli , bakery and meat ) and also other people in the store are able to wash their hands and sanitize and prep the food for theor customers if they use these nasty restrooms throughout their shift.I have been spending 100-120 dollars in this company with gas and grocery and I will stop wasting it from now .
GA license plate renewal avaliable here
So glad I could do Romas job today at check out and bag my own groceries while she was on her phone. At one point she began to help by throwing my bread in with the ice cream. Its days like today I am reminded why I go to Publix!
Good clean Kroger. Really compliments the Publix store just west on Old Milton. Service usually good. Plenty of parking available and it has a gas station as well.
The new Scan & go tool is amazing. They always have the best fresh vegetables at a great price. Everyone is always so helpful and nice also 👍
I am really tired of Timothy (young, clean cut, heavy set, black male) and his lack of pride in his job @ the Saddlebrook Kroger Gas Station point of sale booth.Anytime anyone walks up he is playing on his MacBook computer with the shade down.Tonight he was doing the same - it’s 8:51pm.Standing at the booth patiently waiting for Timothy to look up from his MacBook - which didn’t happen until I tapped on the window - he looked up at me with a blank stare and his index finger and thumb holding up his head like I was bothering him.He didn’t say a word.He just kept looking at me.I told him what I wanted.We completed the transaction.I went to my car to write this review.I’ve called him out on this behavior several times with no change in his lack of Guest service and pride in his job.It’s really not that hard. You basically have a job because of customers - not because you deserve to have a job.Please re-train Timothy - he needs it.Thanks
Need to train thosecashiers. They have no experience. Three people working on my lane, two ladies at the end were laughing and joking . They put my stuff in the cart which was nice but when I got home , my ground beef was missing . I should have done it myself .
No NO NO No ......self check out my a****.. Why I am doing your job. When you go to doctor do you draw your blood or do you do your surgery. I dont thin k so. Sooo Pleas stop expecting us to do your job.
Horrible experience at the customer desk.....the representative named Lucy was just out right rude and not the least helpful.....just went about her business and didnt care about the customers waiting for help....assisting another Kroger employee with a travel expense took 20 mins..while the line of customers at the service desk to be helped kept growing to about 5.when asked when can others be helped after waiting for 15 mins...the response is cant you see I am with another customer? and if you want to see the manager...go to the cash registersSpeaking to the manager on duty didnt help either...his attitude was equally laxThe management at Kroger doesnt care about the level of service given by their team...very disappointing
Unfriendly check-out staff on the self-checkout. I was in this Saturday morning and when the price rang-up incorrectly, it was as though I was an inconvenience to Barb. I remain loyal to Kroger, but seriously, when an error is the fault of the store, do not give me a look of dismissive apathy and a tone of indifference. I am a VP of a large company and our staff has standards.
The pharmacy here is always terribly slow. I received a text my prescription is ready, went to pick it up and the guy tells me 15 mins. Well I have had it happen to me twice that Ive had to wait for over A HOUR!
Even though I was there @night and thus this compliment isnt particularly applicable, this Kroger is one of the best in metro Atlanta because it offers salad and olive bars and the hot food offerings are more than just fried & baked chicken, macaroni, corn, green beans and mashed potatoes, and their close out section always has @least 1 gotta have or gotta try item
Krogers prices beat everyone!! The rewards program gives us the opportunity to multiply our points so that we can redeem them at the gas pump!!! Kroger is the only one that allows $1-2 dollars off at the pump!! The more you buy in the store the less you pay at the pump!!
My go to grocery and departmental store for my everyday needs. The staff are friendly and this store runs promotions from time to time
Brian, the guy who helped he at the guest services line, was entirely unprofessional. He was rude and condescending, and it was very clear that I was a major inconvenience to him. Guy literally shook his head at me twice and did the whole impatient sigh act. Truly hope his management team finds out sooner rather than later this is how he treats their guests in store.
Very good place. Clean, well lit, vegetables and meat start fresh for a good while. Only complaint is I wish they had Indian spices / curries.
This is a nice Kroger, staff was friendly and helpful. Produce was fresh and plentiful. Not my favorite due to the layout of the store, but very nice.
We have stopped going to Walmart Supercenter and other gas stations. Kroger has become our neighborhood grocery store. They beat every price and quality food you could find in the area.
Great place to shop. My wife and I love shopping at Kroger.
Store is under staffed in the deli department every Sunday. Getting meat cut takes 15 minutes or more due to Kroger having 2 people on staff. Publix, on the other hand, never has less the 4-5 working behind the counter on Sundays.
Always a great place to shop. Great employees. Though I do wish they had more to their health conscious options such as the kroger on Peachtree Parkway.
Great selection, helpful employees, but NEVER enough registers open, they definitely encourage customers to use self-checkout registers which is really inconvenient especially if you have more than half a dozen items to ring up
Customer service Dept terrible! Half the time you have to look for the person working there. They have s sign saying the hours are 8 am to 10 pm but I was there a little after 8 pm and it was closed. One good reason I shop mostly at Publix!!
Its real out here. Nothing here. OMG
Maria that serviced self check out on Jan-2 at 4pm is extremely rudeeee and nasty to customers.. She rolled her eyes several times and made the most disrespectful comments
Had to ring my own groceries after 10pm. Need at least one cashier dont you think. Usual shopping experience otherwise.
This Kroger needs a lot of work! Maybe more employees or a new manager? I love Clicklist...but even its gotten worse the last few months.
I got gas at this Kroger. Never again. A man came up to me wearing a Kroger vest and tried to get my credit card with the guise of selling me some spray to wash my car. Kroger should stop these “solicitors” from accosting women at the gas pump like this.
I been Kroger costumer since 94 but today I have an unpleasant interaction with one of your employees. The employee refused to sell me beer with my Mexican passport. The same person did the same 3 weeks ago, not allowing me to send money to Mexico. She asked to see my state Id, but when I used my passport, she refused to send the money. I believe this employee is lucy acting due to a racially fueled opinion on Latinos. Because of these repeated problems, I will not longer shop at this loacation. AttaEduardo Nino
Wheres Clark Howard when you need his rip-off report with these scumbags? Every time at this location the Sale item price doesnt match the checkout or receipt. Today December 6, 2017 - With card, Coke products listed at $.88 for 2L w/card, charged $1.79. Perdue chicken $2.49, charged $5.99..etc. Is that not considered False Advertisement?
Not as many different things as expected. Nice store though.
Interesting store. the actual food sections are the same as all the other Krogers but it has a huge wine section a huge housewares section a huge cake section and a lot of space between aisles.
Store is kept clean for the most part. Only issues I ever have are at the self checkout, the clerk is very slow to respond to the machines when needed.
Its a Kroger. Not much to say about it. Though I will say Im not going to buy fruit from there again. I bought a bag of oranges and they molded two days later.
Customer Service both trends to not have sometime behind the counter..always waiting for someone to appear or having to go search for some one. Its berry inconvenient and not great customer service.
Customer service is under staffed at all times. Everytime I attended customer service desk, there is huge line and the attendant takes a long time to take care of customers. More trained people needed at help desk.
This place is pretty uneven. Long lines to checkout at times and often has meat with sell-by dates that are only a couple of days away.
A frugal shoppers delight. Just make sure you have a kroger card or alt id # to enter at checkout
Ever since they put the extra self check out lines in they do not have enough staffed check out lanes. Go to a different store. This one is not kid friendly.
WATCH OUT - Gas PUMP# 12 running even after you stop the pump and holding in hand. It will keep running till you put the pump back to its station. I have complaint this few month earlier but today morning again i bring this to management notice.
No enough open registers in the morning. It seems like theres a wealth of employees and managers walking around but only the auto rigisters are open.
Thank you to Bergman! He took great care of us at Clicklist today!
Great Self check out device.
Kroger is my favorite! I go a couple times a week and they are always clean and stocked with nice helpful employees!
Great prices and friendly cashiers. Easy 2 find items and always a worker willing 2 help. Way 2 go Krogers. My second Home.
Our bagger Kate was a phenomenal pleasure and inspiration. Keep up the great work and positive attitude!
Great location. Starbucks is the best. And very convenient. Disappointed in the quality of their produce.
This Kroger is okay as far as grocery shopping but the restrooms are disgusting.
This store has not had something I needed 3 weeks in a row. This is extremely frustrating. I will begin going to a different grocery store.
Check expiration dates before you buy, today I bought Stacys pitas chips found many bags was expired in January .
Smells awful!!! please dont buy any groceries here.. Rat infested. is gross..
Just a Kroger not much to say. Average location. Clean facilities. Basic range of items.
Nice store. Well kept with short lines. The customer service is great.
Largest variety than many locations including international cheese bar, olive bar, sushi and extensive salad bar.
Clean store. Get everything in one visit. Staff is really friendly and helpful.
Well stocked and clean
It was fine but today a woman came in and stole a cart full of items while the employees were laughing and giggling.
Very convenient scan and go system making check out super fast. Plus very friendly and helpful staff.
This is a large format Kroger so it has many items both fresh and packaged.
1 line (again) for over 15 items! 5 baskets in line. I used the self check out while the assistant kept saying she was so sorry about this.
Its your typical Kroger. Just a friendly staff always ready to help
Love how close you are to Northhaven apartments I can easily get my food and go home
Always has empty shelfs, mostly self checkout with maybe one cashier. Hate it.
Great organic & nonGMO selection! Clean, well organized store with friendly employees!
A very nice, clean, inviting shopping atmosphere. Pricing for the value is great.
5 ***** customer service !!! Everyone has always been so very helpful and courteous. Will be back soon
Good place for all your daily needs with well marked and assorted aisles
Great place, normally not to busy, except holidays. Pretty quick to get in and out.
Great selection! Always a pleasant experience to shop there.
I love this Kroger. Id recommend to everyone to go there.
Always very clean, the workers all seem to be pretty nice people.
Clean store!
Well stocked most of the time...never enough cashiers
Close, convenient, consistent. Always has what I need, when I need it, at great prices. Couldnt ask for more.
Store is just TOO BIG! Really hard to shop, strange layout... Ugh.
Great staff, always reliable seafood and produce!
Great selection of healthy/natural goods as well as wine and cheese section.
Good assortment of fresh products and excellent wine selection.
I go to this local Kroger pretty often and it has everything I need.
Ive been shopping here for 22 years. It is still my favorite supermarket.
Great Kroger. Excellent selection, good produce and meat.
Store was well stocked and staff was very friendly.
Worst Kroger ever. Day before Easter and one cashier. Wait almost 30 min to check out.
Clean well organized ,wide variety and friendly staff!
Their scales charge you higher prices the more you weight them at the register
Everything I need and more. Good prices. Close to home. Great service!
Good customer service and clean well stocked good price point
Great place for groceries and pretty much anything.
Kroger was good but not as good as the Kroger on WIlmington island
Their pharmacy is slow but very nice
Friendly staff. Would score higher but store and parking tend to be busy.
Ben is awesome! Thank you for your hospitality and service!
Best Kroger I have ever been to.
Good manager and staff. Selection of products is substantial
Great place to shop. Very helpful.
There I always find more than what I was looking for, cool place
Prices are much higher than other grocery stores..
Everything under they same roof. Good prices and good service!
Always clean and organized
Good ol dependable kroger
Great store layout big and open
Hard to find things since the aisles were moved around.
$1 off gas with Kroger Plus is always a plus
No cashiers self checkout onlu
Well organized and good customer service
More selection than most Krogers
Just when you know where everything is They change it and then change it again.
Clean, lots of options, very helpful staff
Very nice, large store.
Good staff. Great organization.
Yep its a grocery store, just as I suspected.
Has everything I need in stock 99.9% of the time.
Expensive for non Kroger card holders
Good clean place to shop
Ghost town late at night. Hard to find things
Ok
Poor service at the deli....!
Nice and clean with good selections.
Getting everything you need here. Food, gas....
Well stocked, helpful and clean
Friendly cashiers and wide selections.
Horrible customer service and racist!!!
Used to work here in the 90s.
Easy access in and out, lots of options.
A little dirty
Its very good
Nice, clean, and organized place.
Good food good prices
Neighborhood store. Courteous staff
Clean and bright store
Very nice people
They have gas also.
Great like the rest
Neat, inviting, and warm.
Nice and clean.
Go to place when grocery shopping!
Awesome Kroger!
Love this Kroger
Neat and simple.
All sale for you
Lovely store
Great selection
Great store
Love Kroger
Found everything I came for
Nice store
Good services
Fresh seafood.
Great location
Excellent place
Horrible service
Convenience
Total reviews rating 4
199 Reviews for Kroger 2023:
Review №1
2021-12-20Priced higher than nearby retail stores for some reason, and need a card to get lower prices offered though still higher than others. Rest everything same as other stores. Gas station gives 3 cent discount with their card, did use it some times but now even thats expensive than other gas stations after that discount. Not visiting again until really need something urgently and this is the only option.
Review №2
2022-04-23Now that the previous contemptible and inept manager has been appropriately ousted, this Kroger location has the potential to achieve respectably noteworthy improvements. Achieving such a goal will take a steadfast commitment from the new manager and the entire store staff.One of my peeves with this Kroger store is the way its bakery department plays fast and loose with product expiration dates. At least one baked good, a brand of high-quality cupcakes, has had its recommended shelf life improperly prolonged with the use of creatively extended expiration dates.The price/expiration date sticker shown on the attached picture was placed there by a Saddlebrook Kroger bakery employee. I snapped the picture on April 21. According to the manufacturer, their cupcake products have a shelf-life of 5 days, regardless of whether the product is refrigerated or displayed on the store shelf.The expiration date sticker reads May 14, 2022. I do not know when the product was first placed on the shelf, but I do know that the 23-day shelf life afforded the baked good is over two weeks beyond the recommended shelf life. It defies comprehension how an error this egregiously evident could have possibly taken place. Chalk it up to gross negligence or deliberate deception.This has happened before at the bakery department of this Kroger store. Back in October of 2021, the same type of product remained in the refrigerated display case for over a month. New expiration dates stickers were placed over old, expired dates and the products continued to be sold to the public well beyond the time that all expired packages should have been taken off the shelf and discarded.I would not presume to instruct Kroger on the proper way to apply disciplinary action for such a stunt as this but since the same infraction has occurred in the past, swift and stinging repercussions are in order.
Review №3
2022-05-30Clean and organized store. They have multiple checkouts available. Good time to stock up on coke. 4 12 packs for $12.88.
Review №4
2022-02-18If I could give zero Stars I wouldI think Krogers corporate philosophy is to treat everyone like they are a shoplifter, maybe they should try Publix corporate philosophy of treating customers with dignity and respect and appreciation.This morning I had over 70 items a lot of produce and once again no registers were open so I had to use self-checkout, and as you know is impossible to use self-checkout without it calling over the clerk at least three times during your transaction. All of a sudden the machine came up with voided item and then it locked up completely, the clerk came over and asked me what I was trying to avoid and I said nothing, I said Im not shoplifting my parents raised me better than that and he started inspecting the cart, when he realized the register was not working I moved over to another register and at that point I asked for the manager, he had told the manager what happened and the managers response was well we can just verify it on the receipt so basically the employee and the manager were subliminally accusing me of shoplifting. It was a very uncomfortable situation. it is not just this Kroger it is every Kroger in metro Atlanta they force you to use self-checkout and then they sit there looking for shoplifters, how about reverse the trend and open up some freaking registers
Review №5
2022-03-22I live very close to this location and shop there frequently. Tonight around 10pm walking through the produce section I saw a rat crawl under one of the large sections near the cheese and bread. A big rat.. never seen that at any grocery store. Also I will be going to Publix now
Review №6
2022-04-22Worst store ever , I saw HUGE rats in three different parts of the store . I pointed it out to a clerk , his response was yea , there are rats all over the store and the back room. Those things looked more like rabbits then rats . I get upfront, not a single register open, line going all the way into the aisle.There is a huge Publix thats 3 min away on Old Milton , thats stocked a lot better with more veriety products, quick check out and friendly staff .And they dont have RATS running around in broad day light
Review №7
2022-03-13This Kroger is so understaffed, it’s obvious. I heard they have a manager who’s a bit racially biased, heard multiple stories of him treating non-white employees awful and firing them. So I can definitely see why it’s understaffed as all get out. It was a terrible experience shopping here every time.
Review №8
2022-05-28I used to like going to this grocery store and only use this one until last year. The people at the registers steal money and even the managers don’t care to do anything about it unfortunately. I don’t recommend buying any gift related cards at this store and overall be careful.
Review №9
2022-01-10The most horrible customer service I have ever experienced. My husband waited an hour for grocery pickup and was then told he would have to come back to receive it. He told the lady to cancel the order but she did not. I have been trying to contact customer service for over a week now to be refunded for groceries we never received. Customer service is a joke, they are literally hanging up before even talking to me. I have covid and will probably be forced to go into the store to get my money back. Ridiculous!
Review №10
2022-01-19Never surprising at my Johns Creek State Bridge Kroger, I walk in to get deli meat with three people behind the deli and they proceeded to tell me they can’t cut me anything because they are not open yet…. Add to our slicing sandwich meat I assume for the case for the day and another just stands there. So they are clearly open and functioning.. So I approached a manager Chris who is at the front doors speaking with three other employees doing absolutely nothing and ask him if he can help and he tells me that they are too busy. Shaking my head this place is going into the toilet quicker and quicker… Please make the changes to get our store back together. And this is why Publix is first choice always. Service is unmatchable