Handy Hero, Inc. in Cumming
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Cumming, Forsyth County, Georgia, US
Site: http://handyhero.net/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
I was referred to Handy Hero via the Home Depot referral page because I needed grab bars installed on tile in a shower and a door widened to fit a wheelchair - and I needed help with that on short notice right the week of Christmas. The owner responded quickly to my request, communication was super professional about the options, and he was able to schedule a handyman around my crazy situation within 3 days. The work was done with utmost precision and care. Good experience.
HandyHero, Ra, did an amazing job helping me relocate three large items in my home. I highly recommend giving these guys a shot. He had the specialized stair equipment to do the job quickly and safely.
Mr. Hero did an excellent job. He installed a large awning in our backyard. His team was very professional and respectful. We have been enjoying it for a while and have not had any issues. We highly recommend his company.
This was my first time using Handy Hero and I will definitely be keeping them in mind for future jobs!! I needed 6 ceiling fans installed and my technician Paul was awesome! He was here after 5pm and still was pleasant as can be! Very friendly and professional too! The owner, Hiro stopped by to drop off a ladder and was super nice as well!! Would highly recommend if you are in need of a Handyman!
Used HandyHero recently and the promptness and honesty was awesome. Justin, the project manager, was excellent and he went over and beyond his call of duty to help us out. Great company and I highly recommend them.
Wow, they really are heroes. We needed to cut our laminate counters to replace a stove top with a whole range. We’ve had 4 contractors who said they’d do the job but would bail last minute. These guys stepped in and took care of the project last minute. The gas range was delivered Wednesday and my kitchen is back and functional that same day. Thanks so much Handy Heroes! Great service and awesome quotes
Dealing with the owner, Hiro, is very easy. He will ask you to explain what you need done and assign the proper technician for it. We have used Handy Hero 5 or 6 times and have always been satisfied with the work done by their technicians and painter. I recommend them highly.
Thank you so much for coming out to my house to repair my vinyl siding. It came off and I was not able to get to the location. Handy Hero did an amazing job repairing my siding. The price was very reasonable as well. So in the end I was a very happy customer who will use them again in the future for other repairs or jobs. Thank you again Handy Hero. Camille
Handy Hero did some ceiling drywall repair for me at my residence. The guy that came out “Nigel” was friendly and he did a great job. Also, the person that I spoke with on the phone that called me to schedule the appointment was friendly and professional. I wouldn’t hesitate to use Handy Hero again in the future.
Weve used Handy Hero twice. They installed a kitchen faucet and more recently a gas range. They are very responsive and met all our expectations.
I was initially skeptical because they are the only handyman company who refused to come out to our home to give a quote. We need a range hood replaced and vented out which included making a hole through our brick exterior. Handy Hero gave me an estimate for the time it would likely take. Their remodel tech. exactly kept the time, and this included having to run to Home depot to get a part for us. I was quite impressed. The work seems thorough and professionally done as well. Meanwhile, none of the other companies that came out to estimate ever actually got back with an estimate - understood this is busy time - even so.
We are very happy with the work Judy and Victor did on our home! Judy painted the entire main level of our home, including the 2 story foyer, built-in bookcase and kitchen cabinets. She gave us some great suggestions with regards to paint colors and finishes and we love the results. Victor replaced our outdated ceiling fan, hall lights and vent hood, and installed a beautiful new tiled backsplash, in addition to taking care of lots of other items on our To-Do list. They both take pride in their work and are excellent at what they do. Thank you, Handy Hero!
My appointment apparently fell through the cracks, but a call to see what going on quickly produced a solution. Charles was friendly and knowledgeable and chipped away at that to-do list all we homeowners have. The cost was very reasonable. I will definitely be keeping the Handy Hero number in my contacts.
First time using Handy Hero and they did a great job. Hiro was prompt in returning calls to discuss the job and scheduling the tech for the job. Tech Marian showed up on time and was professional. It was a difficult deck job and very pleased with the work done. Highly recommend them.
This was our first experience using Handy Hero and it was great!!Their service tech, Victor did an outstanding job!!! He came in , reviewed the work request and went about his work very professionally, he knew what the replacement required and he did an outstanding job!Thank you Handy Hero for sending Victor a very professional Service Tech!You now have another very satisfied customer!!!M. Cauthen
I had a long list of handyman items that needed to be completed on our new (to us) home. After several failed attempts with other handyman services I finally called Handy Hero—now I won’t use anyone else. The work Kevin and Alex did was totally professional and prompt. And Hiro is a great guy too. I highly recommend Handy Hero.
Awesome technicians.. They stick to the said timings and finish working on time.. They are very upfront and nominal on the price.. Once the work is done, they make sure they clean it perfectly.I will definitely hire them back again..
I couldn’t be more pleased with the way Handy Hero scheduled my appointment based on my schedule rather than theirs. Kevin worked meticulously to custom fit a new composition exterior door frame for me. I started my search for a subcontractor on Monday and by Wednesday the work had been completed. I’ve never had a service like this repeatedly stay in touch with me the entire time until the job was finished. My great thanks to Hiro for keeping me updated. I would highly recommend this company for any work that you need done around the house Including more complicated projects. It is the opposite of what you normally encounter when trying to work with handyman services. Although Handy Hero services are somewhat pricey, the reliability, communication and scheduling flexibility of these folks is worth the extra cost.
I called Handy Hero, and I spoke w Hiro. I had quite a list of odd jobs (2 drywall repairs, clogged gutters, 2 running toilets and some exterior trim). Two days later, Marcus arrived on time, and at the end of the day, my list was taken care of!The pricing was fair and the work was done well and efficiently. Not sure what else one can ask for.
Reasonably priced and always good work. My service provider fixed a plumbing issue. He was very professional and communicated his arrivaltime by text. I will continue to use Handy Hero in the future.
I had some minor things needed done like fixing a balcony railing, changing lightbulbs, etc. They were very responsive, punctual, and completed the tasks satisfactorily. Also, their hourly rate was reasonable. Highly recommend!
What I thought was going to be a great company to work with has turned not so. My first experience was great and my sink was fixed like new. After David fixed my sink I asked about doing another project: replacing my window molding. He looked at the project and made a call to the person who does this type of work. David told me they were busy with outside projects but I should have call within two weeks. Well two weeks went by and no call. Since David told me they were busy I waited another two weeks. Still no call. So I called Handy Hero and again requested to get a quote to fix the window molding and to clean my ceiling fan and chandelier(20+ feet high). I was told I would get a call next week for the cleaning and in 2 weeks for the quote. Three weeks later and no call not even a follow up to say we are still going to get to you. Very disappointed in waiting 7 weeks for a project and now back to square one!
This was our first time using Handy Hero. Marian showed up at his EXACT expected arrival time both days. 😱 He worked in a timely and professional manner throughout the two days. Upon departure, he left the area cleaner than what it was before he arrived. I have since made a repair list and look forward to having him help us again soon. We highly recommend this company.
I needed a stacked washer & dryer moved into a narrow closet. It wasnt something I could do on my own. I am a woman who lives alone and doesnt want to take advantage of friends every time I need something heavy moved. Although a small job, Handy Hero did the work, no hassles. They kept me informed about scheduling, were professional and pleasant. I felt like I was dealing with real people and not another corporation. I will call them again if I need help.
Excellent service provided by Kevin, came on time and completed all the work quickly and on time. Quality work , professional and friendly. Very happy with Handy Hero and plan to use them going forward. I would highly recommend Handy Hero to all.
Homedepot set me up with this company. A technician called set an appointment. Then one hour before the appointment, called to push back to evening, after 2pm. I again waited until 6.30. Where i received no phone call. I left a message, that I no longer needed their service. Do not use this company.
I had a roof repair to fix a leak and rotted wood on the 3rd story home counting the walk out basement. Handy Hero provided good description of the problem along with pictures. Proposal was less than roofing company and much more prompt. Subcontractor arrived on time, provide an excellent diagnoses and completed work as communicated. I reviewed the work after completion climbing up to look, excellent job! I would highly recommend Handy Hero over full service companies to save on cost. Definitely will use them again.
Handy Hero has always been here for me for years! I never have to wait & he contracts. The best Professional’s & I have never had a complaint with any of there work! Thanks Again for Always being here for me.....
I have repeatedly had positive experiences with Handy Hero. In fact that is why I have been hiring them for both smaller handyman jobs as well as several remodels and custom cabinets in my home. I trust this company. If I ever have a concern, they take care of it. Theyve been around for a while and seem happy to continue to service me. I highly recommend them and plan to continue using them in all future projects.
Great experience with replacing a water heater and then with replacing a toilet. David was great in that he let me know every detail to understand why this happened, what to do going forward, and other things to consider. I will definitely use Handy Hero again in the future. True customer service!
Great job patching our wall and painting. They were quick and not expensive. They charged us a fair price as well. Great Company to work with. We will use them again soon!
I had this company rehang shutters that were taken down to have my windows replaced. They were prompt, professional, priced great and did an awesome job. A highly recommend them!
I had to get my mailbox repaired rather urgently and I called Handy Hero late evening and they came out the very next morning to get it fixed. Excellent service and communication, will not hesitate to use them again for any handywork.
Handy Hero has helped us with many projects and needs in a timely manner. We have had Victor out on several occasions and he has done excellent work with plumbing, electrical and flooring needs.
Samuel V. Was very professional and knowledgeable, and he arrived on time! He did an excellent job of completing the list of jobs we gave him. All of his work looked very professional! We will definitely be calling him again. We are very fortunate to find such a professional and HONEST handyman !Thank you, Samuel
David from Handy Hero installed a new vent hood in our kitchen. He did an outstanding job with great attention to detail. Very happy with the service and would hire them again!
Fast service. Excellent work. Hiro was so helpful. Kevin did a great job. We are so pleased!! Kitchen drawer fixed. Sheetrock repaired. Chandelier hung and ceiling painted around fixture. We’ll call again when we need help. Thank you!
I called Handy Hero because I needed a microwave installed, which included removing a cabinet, installing a vent to the exterior of the house, and building a shiplap hood from the microwave to the angled ceiling. I also had a dishwasher installed.I have been a DIYer for most of my life, so I knew the extra steps that needed to be taken. Marian did absolutely every single step and took pictures (the vent was in the attic), so he could show me his work.Anytime I sent a text, I got a fast response. Everyone was knowledgeable and polite. Marian cleaned up his mess 100%! I would absolutely recommend these fellows to everyone! In fact, I’m asking them to come back in the next couple of weeks for kitchen can lights! :-)Sent from my iPhone
Kevin was able to repair a single bad board in my wood laminate floor in a very conspicuous spot and it looks great!He also repaired some wood rot also done well.Responded in a timely manner to help me get my house on the market.
Excellent service. Marian was on time and always professional. He patched a water leak for us, fixing the floor and the wall seamlessly and in a timely manner. Better than any other handy man service we have ever used.
My wife and I had Handy Hero install tile in our master bathroom on the floor and around our tub. Their installer did a great job from start to finish. I would highly recommend them for any flooring or tile job that you may be considering.
We had a deck renovation done with Trex replacing the old wooden deck. Once the material arrived in the morning, the old wood was removed and the new Treking installed. By the following day it was completed. Sam, the installer was professional, meticulous and very thorough taking care to make sure everything was exact. All old boards and debris was removed and we are very satisfied and happy with the finished product!
Great experience. Worked with the team to quote the work needed. Contractors were able to come out and do the work timely and professionally. It looks great and we appreciate the quality and professionalism!
First time using Handy Hero and they knocked it out of the park! We had two 6ft mirrors that weighed about 70 lbs each and we were wanting to get them hung up in our two story living room (about 8ft high). Some were telling us it wasn’t possible, but not Handy Hero! David was extremely knowleadgable and knew exactly what to do to get them securely hung up and they look perfect!
Handy Hero came on short notice to remodel a shower for us to make it more accessible for our elderly parents. They did quality work and finished the project in a day. Highly recommend calling Handy Hero for your next project
Great job repairing some wood rot on a window. The tech arrived on time, had a great plan for the repair and finished early. Window looks great. Will definitely use them again.
The workmanship is amazing. The handyman did a great job and sincere but the owner is an offputting guy. His name is Hero and their estimates are expensive. The 2 stars is for the owner. He kind of bombards u with messages. We asked for quotes for multiple areas of work (tiles- bathroom, sheetrock- dining area) but only got one area done (sheetrock) as I got a better quote from someone else for the tiles. He kept texting me as to why we arnt going with him for both. He kept insisting that his handyman shud start in the tiles area before he starts the sheetrock work. I told him that its my office phone and unless its emergency dont message me but he kept insisting his guy will start with the tiles before the sheetrock and he sent 3 texts after I told him to stop messaging. I totally stopped responding. The guy came today to finish the sheetrock. Paid him. Done with it.I dont think I will call them again unless its an emergency.
Been trying for over a week to get a job scheduled with very little help from Handy Hero. I was told they cannot schedule in advance.
So glad we used Handhero. If you need any repair, look no further. Seriously the best handymen around. Polite, professional and sense of urgency. Thank you so much for fixing our dryer!! Well be calling you again for any repairs we need.
David Eckhart, repaired dryer outlet and dryer cord due to melting black wire (loose connection). Very good job, such a nice pleasent young man and respectful. I would recommend your company to anyone especially David.
I called to Home Depot to get a referral. Got 8 of them, and only Hand Hero responded. They came and fixed everything in couple of hours. Very impressed! Great job!
Being new to the area, I rely on google to guide me to the best. I had a leak that needed repaired and Handy Hero popped up.On Friday (4/25) I called and spoke who I believed to be the owner. Explained the work I needed done and he told me that it could be repaired on Monday at 9am. He sent a text asking for my address and gave me the name of the tech scheduled to do the work.Fast forward to Monday. 8:45, 9:00, 9:15, 9:30 and no tech. I text the owner who tells me that he thought he was there. Uh, no! He’s not here. He responded that he would reach out to him. At 10am, I texted that I will assume he’s not coming. I’m not a big text message person at all. I get ready to go about my day. At 10:15 I receive a message stating that the tech went to another job first and that he would be calling me. I then get a call at 10:30 stating he was on his way. NO THANKS! Everyone’s time is valuable, I’m not going to sit around paying/waiting for your mistakes.Never again!
Our roof leaked and no one could repair it till we heard of them. It was quite expensive. $975 for 1 man doing 2 hrs of work. More work was originally estimated, but there was no cutting the cost down when the work was not needed.
3 star because after my earlier review they reached out to me and apologized for their behavior. Its rare to see organization admitting their mistakes. Really appreciate it ! I understand that sometimes a bad day in office change peoples behavior to others. Anyway, All good now ! I am looking forward for their next availability and shall re-visit my review after the work is done.
We have hired HH 3 separate times and each time has met or exceeded our expectations! They give an honest bid and stick to schedule. It was a pleasure to work with Hiro and his team and we will be hiring them again!
Handy hero came the same day and took care of my outdoor home painting project. The quote was reasonable and the work done was excellent!
Not only did they take 3 weeks to begin the project, and took longer than stated, and didnt work on the days quoted, but also they did less than they quoted and charged quite a bit more than quoted. Worse, after $1500 for a 150 sqft room, there is zero improvement on the soundproofing.
Christopher Pettus has been a one of a kind young man.He is on time, superb work, competitive pricing, and helped me with the home that I sold and the one that I purchased.I have referred him on our HOA website under the handyman category. The site is open to 242 home owners.
The job was more difficult than anticipated. He took the time to make it right. The end result was perfect. I’m very satisfied and will certainly call Handy Hero again!
I am a property manager and every time I use Handy Hero I get a job well done at a fair price. They are Great
Real top notch work! Have used Hero for remodeling our bathrooms as well as exterior repair work!! A++ highly recommended.
I called Saturday, they were here Monday. Great communication. The job was done in a timely manner. It was a safety issue that’s now solved!!Thank youDebra
We had our deck refinished as the wood was rotted. Amazing crew and the deck looks beautiful!
They can same day I called did job fast and neat. Very happy with service will use again best around my area.
These guys were great! They helped me install a new mailbox which looks great! Very impressed!
Nigel repaired my wifes list and answered all questions regarding each item. He was very professional and had advice regarding things we were thinking about for the future.
They got out on the same day to fix a door, trim trees, and clean gutters. Very fast service and did a great job.
Very happy with their service. Very accommodating and efficient. The rates were reasonable and their work is good. I will be using them again.
Great experience with Handy Hero. Was on time, reasonably priced, and did great work!
Our HERO was prompt, courteous, and our repair was completed on time. I will use this service again and again.
Alex dove into a project that I had tried to fix for hours on end. Alex got it done in just over an hour. He was on time and very courteous.
Has them out twice now and good work both times. Scheduling can be hit or miss, but very pleased with work done for money spent.
Great service, professional and very quick response. Super happy with Roger who took care of things and would definitely use again
Great work on my kitchen and super responsive throughout the entire process. Id highly recommend them!
Hiro and his team were on time and very accommodating and a pleasure to work with! Great service!
Nicolai is great as a person and a professional. I will ask for him to do my next job without hesitation
They were very professional, prompt and did a great job. We were satisfied.
They did an awesome job and worked well within my timetable and even pushed it up for me!! Phenomenal work!!!
Charlie was fantastic! He did excellent work. He really knows his stuff.
Used the “contact us” email provided on their website to request information and received no response.
Kevin hung a new door, replaced trim etc. looks great.
The techie knows what exactly need to be done, very professional and also charged right amount of hours needed for the Job.
Very pleased with the install of our new double oven. Would use again.
Excellent company and handy work! Will definitely use again.
Tech Glen was Super Nice and Professional. Job well done.
Told me in a text that they cant work on my house. And said I cant afford them. Very unprofessional In a text.
Never ever go to this guy , Mr Hiro Kimoto was very rude in providing service .
Removed some damaged sheet rock from roof leak.
Always can count on job getting done right the first time
Very responsive. Great service and great price.
Installed vent/fan over our stove
Great service and guality of work. Thanks
On time.....On schedule....Great Service
Good job installing attic stairs!
Great service. Fast and efficient
On time. Did a good job. Cleaned up.
Very prompt and excellent service.
The service was quick and fantastic
Great job fast!!!
Total reviews rating 4.7
109 Reviews for Handy Hero, Inc. 2023:
Review №1
2022-06-20Handy hero was extremely professional and diligent. They came in with an estimate, and, unbelievably, came under budget! Total removal of carpet, studs, and trash, and expert laying of vinyl flooring and trim. Painting was done professionally as well. Would recommend them for many more projects in the future, including counter top and cabinets. Chris was great, and Shane was very responsive.
Review №2
2022-03-31Scheduling was pretty quick. Received same day service and the technician Frank was amazing. He took care of multiple issues. Job well done 👍 Glad we reached out o Handy Hero. Highly recommend them!
Review №3
2022-06-27Handy Hero provided apartment remodeling services where we had a fixed deadline. Victor and Carlos did excellent work, solved some potential issues along the way, and completed the work in a timely fashion. Definitely recommend!
Review №4
2022-06-07Thank you for your being quick to respond and repair the water damage. Your estimate was accurate with no hidden fees. My handyman was fast, efficient and professional. I will definitely be requesting your help in the future to take care of additional projects.
Review №5
2022-05-16Had an issue with the back door where it got stuck. Handy Heros came out and they were able to fix it for me. Im a first time home owner so Shane took the time to explain the process and rates to me. I appreciate it and they were nice. I would use them in the future.
Review №6
2022-03-14Glad we called Handy Hero. My husband knows how to do this work but recently had surgery. We were very pleased with the quality and professionalism.
Review №7
2021-05-19We had gone to Home Depot for a cook-top and was informed no one to install it. We were told about Handy Hero. SO glad we called them. Extremely polite and responsive and was able to do another job that we wanted done for awhile that we hadnt gotten too. Nick was our Handy Hero and that he was! Totally recommend this company!
Review №8
2021-11-12Scott high standards and problem solver skills were amazing. He wouldnt let the repaired wall looking different just because it broke. Great experience, great service! Highly recommended *****
Review №9
2021-11-10They came out and checked the problem and gave me a fair quote.Upon completion the work was done well and the final bill wasas previously quoted. I recommend Handy Hero for any repair jobsaround the house you may have.RobertNovember 2021
Review №10
2021-03-08We went with Handy Hero to repair/replace our chimney siding and a couple areas of rotted fascia. The work was contracted out (not unusual) and the sub-contractor did an excellent job with the work. The reason for the 3-star review is after the job was complete and payment was sent, I noticed a discrepancy on the amount charged for materials versus what was received on the receipts. We were charged ~$300 over what was indicated by the receipts. I sent a few follow-up emails to Handy Hero asking about the additional material charges, and requested copies of the receipts, but never heard back. I am more than willing to update this review to a higher rating, if Handy Hero would clarify the additional material charges and provide copies of the receipts, but for now I probably wont recommend them to neighbors.