Harbor Freight Tools in Augusta
Categories
Location on the map
Augusta, Richmond County, Georgia, US
Service options
Health and safety
Accessibility
Offerings
Planning
Site: https://go.harborfreight.com/sto...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–6PM
Harbor Freight Tools in other cities:
If you need a mask, they have them!!! (( PLEASE do YOUR part to help end this pandemic and be responsible by wearing as long as you are physically able to.)) If I recall correctly, this was my first visit here and they have a ton of things we werent expecting but need for my husbands business. ** Also, check their website for coupons$.** Looking forward to going back!
If you need tools but dont care if it says Milwaukee or Snap-on then this is the place. Pretty much everything I need is here. Im not a full time ase certificated mechanic so I dont need Snap-on or big name brand. The tools I get here work great. I bought a 2 ton car jack that I use on a regular basis as a law enforcement officer helping people stranded with flat tires and it has held up great for the last 6 years. I paid less than half compared to OReilly or Advanced.
Staff isnt exactly knowledgeable about the products they sell, they do however try their best. I have never had any problems returning defective items. Theres rarely any parking the store is usually pretty full and the checkout lines are pretty long. Thats just the nature of the location.
I took a store branded socket wrench that was broken to the store to exchange for a new one under their lifetime warranty policy. The cashier exchanged it with no questions asked and an excellent attitude. I could not ask for any better customer service. A great place to shop, just remember to take your coupons with you when you shop there.
I went to the store in Augusta GA off of Wrightsboro Rd. This is the place for excellent quality tools and equipment you may be looking for. They are a nationwide chain of stores, with the best prices on tools and products. Please go check them out today and check out their website. This store is located across the street from the Augusta Mall, close to shopping and plenty of places to eat. Located just off of the interstate I- 20 in Augusta GA.
I found everything I needed with no problems. Went to check out and my ITC membership card was showing up but stating I have not paid for the membership. I was embarrassed but the cashier was patient and understanding. He provided me with the number to call and try to work it out. I called while in the parking lot, and even though it took a long time to get through, I was helped and the representative was very apologetic and got my account straight. She said there was a step missed on the back end and she took care of it. I know that issues arise and I have to say they handled the situation with outstanding customer service and patience. Thank you. 😊
They have the best prices n huge selections for tarps. I had a couple of other links on my roof and had to go back to get two more tarps. I can not afford to have my roof repaired being single and now raising a grandson. Thank you Harbor Freight for being there for those like me in need of being to able to repair our home at low prices.
Watch out....they reorganized the internal lay out of the store, Augusta GA, May 2021...all of us usual shoppers were roaming around looking to find the items we repeatedly purchase .....well guess the Management got us to relook at every isle as we searched the store...would think we all did purchase a few new (non expected) items caused by the roaming around. Harbor Freight is my first stop for residential tools, parts, and repair items prior to going anywhere else. Value priced items helps save our budget while we get the job done. Thanks for being there. Joe
Do you work on your own cars? Do you see cobwebs every time you open your wallet? Do you think cheap tools are “just as good”? Than this is the place for you. Honestly if you know what you want and are doing light work then this place will save you money. With their new higher quality tool line up, you have options. There are some tools that you don’t need to spend a lot for.
My favorite go to place to just walk around and unwind. Sometimes I wonder what Id like to buy so I can take it home and probably use it a total of 1 time. I do really like browsing around this store and even looking through the magazine they send you so you can buy more stuff you probably wont use very often. As men though at least we can say weve got one if ever asked. Prices are great the tool quality has improved over the years. The only problem Ive ever had was getting a bill of sale I needed to register one of their trailers I had bought online. It took me about a week to finally get the correct paperwork I needed. This was with Harbor Freight online and not at this store. The workers here are always nice and welcoming and some will actually help you get the discount you can when using all the coupons they send out.
Well Im thinking there needing some help there, there was no one in line and two resisters were open, but the guy was on the phone and waved for me to go over to the other one. But after moving and waiting on a customer in front of me , it seems they were more interested in the boy friends then moving on. It seems they had a millon things to talk about and I just got tired of waiting. I was trying to pick up a trap before the rain. But needless to say I finally just latex the trap down and walked out. Lousy service do to the lack of talking trash.
One of my favorite stores. First time in the augusta, ga one and it was out of 4lb hydrologic pumps and a few other things. The tweeking dead was out in full swing, every time i turned around it seemed like another sweaty shirt was bumping into me. Still love the store.. they normally have something cool ive never seen!! The employees were helpful and very nice.
Definitely not up to par this weekend. Sunday, with tail end of the running out of names for a sale sale, they only had 1 of five items I went in for. Usually they stock at least two or three of five. The staff must have had better things to do and did not want to be at the store Sunday. While I was checking out there was over 10 people in line with one register open. You couldnt buy a smile from the staff. I understand working weekends may not be ideal, but the customers shouldnt suffer do to corporate choices for sale days. Its unfortunate that any discounts have to be printed or shown on your phone. That makes each checkout exhaustive for people in line when the lines are so long. Hopefully the last half of the Xmas season wont be as disappointing as the half.
Employees went over and above. Tool I bought (Zurich zr13) wouldnt allow me to use coupons from HF add. Cashier that was next to mine grabbed my phone and still found a coup on the net that was still 20 percent.That doesnt happen these days. Both employees were very courteous as well. Got more of my business coming.
Anytime I need products that both you and your competitors sell, its a no brainer that I shop at your store, every since you opened here in Augusta, Ga. Today, I was in need of a weed wacker. I ALSO wanted to INTRODUCE one of my grandsons {17yrs young}, to the store. To say that he glad we went, is an understatement! Although I had taken HIS dad there years ago, his dad had NEVER taken HIM! On top of the fact that we found the QUALITY, not CHEEP, item that I wanted, AND at a lower price, in the checkout line, the costomer in front of us showed us the 20% discount you have by simply useing our cell phone! I think that THAT made a BIG impression on him!!! But WAIT, theres MORE! The cashier asked, would you like a LIFE TIME WARRANTY to that for a small fee?{which I did} I think he was, no IS ALREADY a future costomer!
Had what I needed in stock, but customer service needs improvement. Weekends are always busy and there is always lines through the store for checking out due to only have one or two people working. Also would recommend a separate register be strictly for returns/exchanges
If you want tools and complete with a free gift, this is the place spend time up and down the isles and you will find things that you forgot you needed. The place has almost everything you could want or need. Sometimes an additional cashier is needed but when noticed by the manager, other lines are opened. I have not had that problem but I get what I need and get in line. Good staff, helped me locate the items I needed and I got a great deal on the things I bought. So I say solid 4 ...I dont give 5s those are hard to find. But 4 plus is testimony of a happy shopper....
Waiting in the single and only line with the barcode ticket for the lady behind counter to tell you we dont have anymore of these. I was disappointed when employees dont remove the slips on the displays when out of stock so wont be back and will order from someone else from now on.
I appreciate the value I get at Harbor Freight. Some of the tools Ive bought there are still serving admirably. Any that have given up the ghost after their intended use was over did so well beyond the life I expected from them. Watch for the never ending coupons and sale prices.
I went to this store for a generator, I met with Frank a store associate who was putting merchandise on shelves. I asked about the generators and immediately he stopped what he was doing and asked me to go with him to where they were. I said to Frank I want this one he explained that I had to pay for it then go outside by the rear door for pick up . After paying I went to the pick up area and Frank came out he asked for the receipt then he brought out the generator , he loaded it into my truck. He was very helpful and polite he is an asset to your company. I told him I had driven up from south Florida and was going back right after this purchase. He gave me great advice about food and places to stay . Thumbs up.
I can go here every weekend. Theres always something that I dont necessarily need but is cool to have to spend my money on. Also the Pittsburgh tools usually have a lifetime warranty, so even though theyre cheap, if you tear them up you can just get another one. I usually check harbor freight for tools first before I go anywhere else
I normally go to HF in Gastonia NC & they are wonderful!My friend and I went because she needed a generator. The cashier was super friendly, so the purchase itself went well.The person that came to help her load it simply said, I cant lift that. Its 200 pounds. He wouldnt come up with any other solutions so my friend Kathy (female, over 60) gets into the truck in the back seat to help him lift it in. He then shoves the box in her face. She told him to wait, but he shoved it 2 more times before she could scoot back as well. He then walked off, not even closing the truck door. She called the manager to complain, who kept her on hold, then excused his behavior, sating It had been a hectic day. It was 11am! At any rate, her face hurt for a couple of days. Kathy regrets not taking it up with corporate.
Great prices. Everything is made in China. I have not had good luck with anything with moving parts like power tools. It is hard to mess up hand tools though. Be prepared to wait in line. Never many registered open and lines move slow. Dont be surprised if they are out of something you came in for. Out of stocks are common. Reason they get three stars is cheap tool prices.
Fun place to look thru tools you didnt know you needed, but finding out that you do... I always bring a coupon for one of their free gifts with purchase. They will open another register if a line forms. The staff has always been knowledgeable about their products. Take a coupon and go...
Always the best store with the best prices. Its like the Walmart of tool stores. This particular store had everything I needed. Not the mention they send store coupons in an email and you can scan them with your phone at the counter. Ill look to see what I need and wait for a coupon to come out. Then go get it.
I would like to thank an employee of the harbor freight at wrightsboro road in augusta georgia for helping my 88 year old mother get her car started. this lady took the time to go to the parking lot and help start moms car and called and left a message telling me my mother was ok and on the way home. people like PAM are still willing to help a total stranger in an emergency. my whole family is in this ladys debt. harbor freight is lucky they have such an exemplary person on staff. PAM, thank you so very much!.
We shopped Jan 17, Jasmine was our cashier and she went Above and beyond helping us. I had the coupon App and used it , but Jasmine founf even more savings for me that the App didnt. In a world of Customer No Service, Jasmine shines like a bright Star!Harbor Freight!! You have a Great one . Reward her so you can keep her from being recruited by another Retailer.. Thanks Jasmine!!!
I bought a air tank there and the tire tube you. Connect to your tire from the air tank was differentfrom what was on the box and the display model.I took it back and the sweet cashier sent out the floor manager Shawn and he had a real nasty attitudeDoes he understand the reason he has a pay check is because of customers. He told me there was nothing he could do which I know was a lie.On top of everything else he told the cashier tocharge me a restocking fee. Im mean really harbor freight is that how you do business. Its ok I got my money and went to Tractor Supply and found a better one on sale. Everyone was so nice. I will never go back to harbor freight. With the attitudes you have around there I wouldnt be opening to many more stores. Store #1020 Wrightsboro Rd in Augusta Ga.
This is for men would a fabric shop is for the ladies.... Lots of great stuff .....only difficulty is getting checked out.... The lines at the registers are not properly tended to by management.... Do not go in for a small purchase... waits can be up to 1/2 hour checking out
Always has a hidden gem useful for my daily life or my grammie. This visit was for her. I found it after asking a store employee where I might find it.The employee was polite and helpful when helping me. She referred to someone else that knew more details than she knew she told me.This employee actually took the additional step to call for someone else to come. Also, to tell location I was peeping into. This was customer service at its best.My previous visits have also been just as good. Employees have give knowledge needed for more informed decisions to make. Some of those for later dates.Grammie wanted a telescopic mirror thst she could extend and use to see behind her as she backed from her wheelchair when it was difficult for her to turn and have full view from her seated position. She was pleased to receive it and uses it already.
Went in to get a nailer/stapler. Stood in line only for a worker to yell us to move to cashier 3 because the line we were in was closing, moved to 3 and she also said she was closing. Talked to manager who was matter of fact that its always like that. Poor service and only a couple dollars more at lowes for better brand. I wont be back so the lines will be a couple people shorter...
Getting assistance here is horrible! My husband made numerous phone calls to this store with a simple question (if an item was in stock) and was hung up on each and every time! He even told the girl who answered the phone that he had been hung up on and asked to speak to the manager, Carrie, I think. Then SHE hung up on him too! That is no way to do business!
I love this place. The people here are super nice and i can just about bet you will always find something you need that will cost you just about nothing. Though most of it isnt made the best in the world its definantly worth the price they are asking and their sales are the bomb.
I purchased a 22 hp predator engine today and the cashier said there were no discounts on them. When I got back home I looked in my insider track magazine and it does have a coupon for 10 off on any predator engine. So make sure you have your book with you when you go to harbor freight.
I went into the Augusta, GA harbor freight tool store and had a few questions about a product they carry. I could not get any help, so I asked for a manager... I over heard the store manager Mike get mad at a co-worker for helping me. When I confronted him about it, he told me that harbor freight has gone to a grocery store mentality. What kind of business gets mad at an employee for helping make a sale. I will never shop there again.
I went to Augusta, Georgia store and talked to a salesman and manager about the 7 piece frame repair kit, item number 60726 and i cant use that because it needs a pump and didnt come with one, i can buy a hydraulic knockout item 96718, throw away the knockouts and ill have the pump i need, please consider selling an auto body kit with a pump even if you have to remove some rams, and if you do this i will buy one, thank you.
Was very disappointed in customer service me and a guest had purchased some items and did not have 20% coupon clerk said they do not have them at register we paid for purchase we went to the car had a coupon I took it back in store to use coupon after standing in line got to register I was told could not use coupon because it had already been used whatever happen to customers satisfaction.!!!
Total reviews rating 4.4
199 Reviews for Harbor Freight Tools 2023:
Review №1
2022-05-27Great selection. Prices are really good. Better quality than a box store and you can add a warranty if you like. At these prices of you do wear it out you can still replace it a couple of times and still not be out the price of the big name ones.
Review №2
2022-06-06Low prices, good selection, and more than a couple of clearance sections which is AWESOME! I like that the store is a little roomy, not tight or cramped. 👍😁
Review №3
2022-06-12I call it the Tarp place lol 😆 because thats all I needed from there looked around and saw somethings I would love to buy an have but Im not a handed girl just yet so if I need any outdoor stuff I will be coming back here..
Review №4
2021-12-23Did not know this store existed. On a whim from a friend I ventured in for one item. This store has practically everything you will need and then more. Unfortunately the item I wanted was discontinued. Just like most stores if it doesnt sell then you get rid of it. So a day late and a dollar short. But I will return for other items. I saw an extreme amount of things I will need in the future.
Review №5
2021-12-22This place is a great place to shop for your husband I didnt know what to get him and they ask me what kind of work he do I said paint and body work, when my husband seen what I got him he started crying he was so excited 😊 🤗 I love this place
Review №6
2022-03-31Updating review. I have to give them 5 stars because their manager is very helpful and very nice. Frank makes sure his customers are happy. Inventory count is still wrong but it’s worth going in. Great place but out of stock on several items. Even checked on line and it showed inventory. Was told by employee that internet inventory is wrong. This is the second time I was looking for a specific item and internet showed the store had it in stock but they didn’t have it.
Review №7
2020-08-07What a cool experience! Jasmine provided exceptional customer service! She is motivated and always nice when we comes ! She had all the discounts I was eligible for in seconds! She’s totally on top of quality customer service! She should be the trainer teaching everyone else! Management potential for sure!
Review №8
2022-03-30Harbor Freight is my toy/tool store. Not all the products are top quality but you cant beat the price. Cant wait for the new store in Evans Ga to open.
Review №9
2022-05-30Always have what Im looking for at an excellent price . Employees are very professional aswell as customer service.
Review №10
2022-04-30Just a great place to shop. Friendly staff. Never had any issues there.