Harbor Freight Tools in Warner Robins
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Warner Robins, Houston County, Georgia, US
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Site: https://go.harborfreight.com/sto...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–6PM
Harbor Freight Tools in other cities:
Outstanding prices for good quality power tools. I realize some people categorize the place as a cheap outlet for tools. I have owned Dewalt tools for years and I am coming to learn that just because it has a brand name doesnt mean it is the best tool. And, truth be known, you could probably walk out the door of the Harbor Freight factory in China and throw a rock and hit the DeWalt factory. Im also impressed with the employees who were extremely helpful.
I was pleased with the assistance I got to find a replacement battery that I needed for my multi-tool. Being a craftsman/tradesman for years, and always working on a special project, that need for a special tool has always brought me to look first in Harbor Freight Tools. Their prices have always been reasonable.
Went to the Warner Robins store today on 11/15@ around 11 AM and the customer services skills sucks. I tried to ask the supervisor Cobie for help but he seem like he was more interested in staying up front talking to another associate. Customer comes first. This place has gone downhill and I will definitely not be coming back here.
They are always out of everything, every time that I come up here. Mark was no help, he had a horrible attitude while I was trying to ask him for help with looking up an item for me. He even caught an attitude because he had to rang on the register because his associate had a line of people. Just because you a manager doesn’t mean that you can’t help rang up. His attitude is always horrible, every time that I come in here. They need more cashier because it took me forever to get checkout. Not coming back here again
I would give it a zero. The customer services here is horrible. No help on the floor and is always out of product. The tall manager with a beard( Mark) was extremely rude to me, while I tried to ask him a question he act like he wasn’t interested. I witnessed him being rude to his associate while trying to help another customer. Just because you a manager doesn’t mean you have to be rude to your associate. I have been a manager for 10+ years and never treated my associate the way that he treats his. He needs to fix his attitude. Needs better help on the floor and faster checkout line. Also there are never no coupons for customers even more. So I don’t even know why I paid the 45.00 membership, if I don’t get any better deal. Will definitely not come back here. Bad experiences and horrible help.
Shop at Harbor Freight this morning. Was one of my worst experiences, no help on the floor and need more help on the register. The manager with long brown hair there didn’t seem like she knew what she was doing and didn’t seem like she was interested in helping me but she was more interested in her phone. Customer always comes first, no matter what. They never have products in the store. Will definitely not come back here
Every time I go to buy something there, it is never in stock. Many times call first, because I am 40 miles away, they tell me it is in stock and when I get there it is out of stock. Bought an insiders membership and the stuff I need is never on sale with the membership, it is all little stuff and it does not matter. Kinda a scam, in my opinion!There are some things about harbor freight but it seems the bad outweighs the good. Frustrated!
Bought a replacement plan for a Ratchet set last year. Went toHarbor Freight today to replace it for a new one.Theytold me they didnt have anymore like that. Wanted to give something off the wall.Minecame in case with two batteries and a charger.What they wanted to give me had nocase or spare battery.I asked for my replacement planmoney and told me no.This isnt the first time this has happened.
Harbor Freight is a fantastic value for the money. I wouldnt go with their bargain options for something that I planned on using daily, but their bargain options are great for occasional use, and one of their basic level reciprocating saws has lasted me years of near daily usage. The higher level options increase greatly in quality and Ive been particularly impressed with the Bauer line of tools. This combined with the always available 20% off coupons renders harbor freight a staple for buying tools that I dont need pro quality in.
I love the store. Great prices and great finds on tools and many other things that you may need for mechanic work or any other type of job for that matter. The only thing I had a problem with was one of the employees kept asking me if we was finding everything alright. I felt as if he was following us around the store. Almost every corner I turned he was there. And asked the same question over and over. Very annoying. But we still love the store, just not that employee.
Folks here are knowledgeable. Lots of items arent American made, but their warranties are great and kept on file for you. Our granddaughters love the magnetic flashlights they often give away free with a coupon. Our house and garage is equipped with several items from Harbor Freight. Good variety of big tools, hand tools, tarps, and trinkets for working on lots of things.
Great value. Great selection. Never met a Harbor Freight I didnt like. About the only bad luck Ive had with their products was welders years ago. Definitely not bad enough to keep me from going back. Definitely watched a youtube comparing the general boxes to Huskies. The general was built much better.
Great selection and realistic prices. Why pay premium money at the big box store for the same tools made in the same Chinese factories. Pay for what you get and stretch your money further. If you use it enough to break it, replace it with the hilti, the Klein, or bosch.
This is by far the best harbor freight in the middle Georgia area. The big difference in between them and others (not just harbor freights but especially tool/ hardware stores in general)is the customer service. Demi its probably the best customer service representative that I have dealt with in a long time. There are certain people I feel like that were made to deal with people and work incustomer service and she obviously is one of them. Thanks
Loved it. I bought an item for $169, on my way home I looked up the item for other prices, the first thing to pop up on their website, same item $40 less. I called the store. Staff member said to bring receipt and copy of ad, they would refund the $40. I did, they did. Thank you, Harbor Freight.
This is the worst customer services experiences every. Nobody wouldn’t help me find what I need in the store and act like they don’t care about you. I ask the store manager(Andi) for help and she told me to go ask the cashier, where she clearly have lines of people in her line. She didn’t even offer to help but instead just went in her office to go sit down. Something I swear is the amount of coupons worth it with this terrible services. Will definitely not come back here.
Its Harbor Freight, really there is not much more to say. Its hit and miss here but great for saving a ton of money if ya dont want to spend an arm and a leg on tools. If you want to know about a product and how good it is, look for reviews online or YouTube. If you go in informed this place is great and the people are nice.
This is the absolutely the worst store ever. I personally witness the store manager( Andi) yelling at her employees for no reason at all and not even trying to help them with the process of checking out. She is not very helpful but instead she is just rude and loud. The manager just walk around on there phone not even paying you any attention. I understand that you are not busy but that doesn’t give you a reason to be ignoring your customers. Will definitely not come back here.
I love this place. From the selection to the everyday prices to the excellent sales and coupons Harbor Freight cant be beat. The customer service is really good and there is always an employee willing to help if you have questions or need assistance. Great place to shop!
Love the store just wished it they would have their sale prices available all the time on their items that they put on sales. I find good quality especially for the price, usually you could buy two or three of what they have over some major brand. Very happy with the store
I visited this location on Feb 22, 2017 to look at some motorcycle lifts/jacks. I decided to get Item# 60636, 1500 lb capacity ATV/Motorcycle lift, which had a price tag of $89.99 next to it. The price tag was on a product display picture that matched the item that I was going to purchase, for the price listed of $89.99. Once I went to checkout I was surprised at the actual price of the jack, which was $179.99. I took the associate over to the display to show her the difference in the posted price and what was actually in there system. She kept telling me that the posted price was for a different product, even though I showed her that the product displayed on the product display tag matched the product that I wanted, which had the price of $89.99 listed on it. Instead of honoring their labeling mistake, she kept insisting that the price was for a different product. My response was walking out and never doing business with Harbor Freight Tools in Warner Robins again, thanks to their false advertising and not owning up to their labeling mistake. Its not the customers responsibility to know a stores product number system. Thats why you put price with product photo to make it very simple for the customer to see how much an item is.
Im a guy and yes I do love tools. This place has pretty much any tool you might need. Ill admit, if youre at a professional level doing consistant professional level work, you already know that should consider the big name tools. As for me, Im a lifelong DIYer and the tools I buy from here work great for what I need.
Heres the thing with Harbor Freight: Caveat Emptor! ... Let the buyer beware.... You have to look at the stuff with eyes wide open. Given that Harbor Freight prices are lower than most other places selling tools etc, youve got to ask yourself a question.... Why is that? Well, its an easy answer: a lot is cheaper, Chinese imports. So simply put, if you want the quality and long-term use of a DeWalt tool, dont get a Harbor Freight equivalent and then complain that its no good! You get what you pay for!That being said: for many small hand tools, the quality is just fine. In fact some stuff is so cheap you dont mind replacement after a couple of years of hard work.I love this store, and with the regular discounts and special offers its even better!PS: when only DeWalt will do - go to Home Depot or Lowes! .... But HF has a fantastic range of stuff that will often do the job at a fraction of the price.
The young gal that helped me today with dark hair and glasses, I was not impressed with. She helped me find a solder iron but then proceeded to try and sell me mig wire to solder with. She tried telling me thats what you use for soldering. Well you cant use that you need much higher temperatures. I tried to kindly explain this to her and she proceeded to walk away from me. Which i thought was rather rude. I found soldering wire across the lot at advanced auto. Its been 20 years but I actually went to school for welding.. I just wanted to fix a single electrical connection.
Waits in line are so long at this store the Emergency Room wait feels like a McDonalds drive-thru. Four employees visible, only one can work a register? A pound of cocaine couldnt wake up these employees. They are as aware of customer service basics as a dog is aware licking his balls is gross. Drive thirty minutes further to the Macon and it will save you time and a small piece of your soul from being crushed.
Total reviews rating 4.5
199 Reviews for Harbor Freight Tools 2023:
Review №1
2022-04-27Great tools. Some things are just what u pay for but a lot of it is actually decent. Ive got tool tuck tools in my box right next to harbor freight stuff and it gets the job done.
Review №2
2022-07-08This HF is as expected. Seems to be a good store at 1st time there. I guess they have about everything youve come to expect from Harbor Freight.My dogs liked the parking lot.
Review №3
2022-06-16Store is organized. Staff were great. This store is a great place for Fathers Day gifts.
Review №4
2022-06-22If you like tools you have to go to Harbor Freight. Also, make sure to sign up for their coupons.
Review №5
2022-02-28It was Harbor Freight. Unless its your very first time going into one, you know what to expect: many varieties of tools, accessories, and a small corner of seemingly unrelated items. I was disappointed that I had missed their weekend sale, but that was my fault. It was a really good trip mainly because I got to ogle some hot construction worker types.
Review №6
2022-04-16This place is like a toy store. Cant go in and not buy something! Very helpful with questions and have never had a problem with quality. Love the coupons too!
Review №7
2022-06-05Weekend sale going on now, 6-4th & 5th. Good selection to choose from. The employees at this location are friendly & helpful.
Review №8
2022-01-12Nice service folks, though prices arent as good as before. Tool quality has seemingly improved. Restroom on back is clean and always unlocked.
Review №9
2021-12-16I bought 2 large items, they were helpful getting them on a cart and putting th d m up front for me to purchase and then put them in my car. They answered my questions and helped in every way. My husband loved this place since he passed away I still look to them when I need something.
Review №10
2021-08-23What can I say about the home improvement store with the cheapest tools around, super knowledgeable staff, and generally light traffic that isnt already common knowledge? I mean, if you need a tool quick in the middle of a job to perform some heavy duty work, just know that it may only perform well enough to get you through that specific job. Their light duty tools are the best in my opinion especially for the price. The good news is though that HF is well aware of their products reputation when tested vigorously. So much so that they offer one of the best return policies in the business. If they cant replace it right away theyll give you a full refund within a reasonable amount of time from the purchase date. Plus they dont treat you like youre doing something wrong should you have to bring back one of their products. Easy going and professional whatever type of transaction is being handled. IMO.