Hennessy Porsche North Atlanta in Roswell
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Roswell, Fulton County, Georgia, US
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Site: https://www.hennessyporsche.com/
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
I can’t speak highly enough about my experience at Hennessy Porsche! These guys made me feel like the most important person in the world. First class customer service from each person I worked with. Special thanks to my salesman, Tyler Heinzelmann, who was absolutely incredible and extremely accommodating.
We purchased a 2018 Audi Q5 from Hennessy Porsche. Our salesman was Scott Hamilton. Scott was very personable, professional and he managed to make arrangements for us to be able to leave with the car at an earlier time than we thought we could have. He made it happen! We traded a vehicle, they gave us a fair trade-in price. From start to finish, everyone was so professional and accommodating. I LOVE my new car! Its been beautifully detailed and in perfect condition. Thank you Scott!
This is the review of a happy customer, Edwin Gonzalez.Now I know why Hennessy Porsche North Atlanta has great reviews from its customers. In my case, Sam Hendrix (Sales Professional) was instrumental throughout the sales process helping me find my new Macan S. in the color, with the packages and options I was looking for. He demonstrated great ability to listen and ascertain his clients needs and wants in a new vehicle. Sam provided very helpful insight and advice pertaining to the new vehicle therefore allowing me to make an informed decision without any sales pressure.I am also grateful for the assistance of Jamey Holt (Financial Director) for having the sales documents on time.I highly recommend Hennessy Porsche North Atlanta if you are looking for a Porsche. They have an excellent team of professionals, very knowledgeable, and courteous. They treat you like family.
I purchased a car from Hennessy Porsche North Atlanta and the process was smooth as silk. My salesperson was Grant Brewer, and he was extremely knowledgeable about the car and the options, and also about what competing models had to offer. I had set up financing through my credit union, but to my surprise Chris Velez in the finance office was able to beat the rate significantly! The follow up to the purchase was both timely and helpful. Ive reached out to Grant and Chris with some questions following the purchase, and the calls were returned promptly and the questions answered and issues resolved completely. I recommend Grant and Chris and Hennessy Porsche without reservation. 5 stars!
I had a great experience buying my first Porsche from Hennessy and working with Garland Helton. I custom ordered a Cayman T. I was given a realistic timeline for both getting an allocation and for then receiving the car. I was given a good amount for my trade and there were no surprises throughout the entire process. When my car arrived at the dealership they got it ready quickly and made the whole delivery process feel special. They tinted the windows for me and their price for that was reasonable. I wouldnt hesitate to work with Hennessy Porsche and Garland again and wouldnt hesitate to recommend them to a friend!
Huge huge shot out to Garland Helton! What a kind of a person! Help through my whole process buying a GLC 63 yesterday over the phone since I was coming from FL. Definitely will buy a car from them again and recommend to anybody that are looking for new/used vehicles! I don’t know how many times I have to say it to be enough but thank you again!!
I couldnt be happier with my 911! The team over at Hennessy Porsche provided an excellent experience all-around. Scott Hamilton was super helpful as I tested my options and debated which one to take home. Thanks to Mark Venti, Drew Borges and Chris Valez for making it all happen.
Dealing with Garland H. and John S. at Hennessy Porsche has been beyond an exceptional experience! They have done such an amazing job which started with putting me on a list for my dream car back in August 2021 to delivering ten months later in the midst of these unprecedented times! Their professionalism is unmatched and they have exceeded every expectation. I am grateful to have such a great relationship with these guys and look forward to do more business with them in the future. They are the best in Atlanta at what they do!!
I had a fantastic car buying experience at Hennessy Porsche! Heather was my salesperson and she went above and beyond to make sure that my trade-in and buying process went smoothly. Very professional service and beautiful dealership. The rest of the staff I worked with was very helpful and friendly as well. Would definitely recommend!
Jason Mazer was my salesman he was excellent and deserve a five star rating. The finance department explained everything and went through everything that I needed to know. He deserves a five star rating.The car I bought was a 2015 Boxster GTX. It was sold as a certified Porsche vehicle. The carpet was still dirty in both trunks and the detailing was not up to standards that I would expect. (Rims were still dirty on the inside, both trunks had dirt that needed vacuumed out , the inside door jams were not detailed .) I believe cleaning and detailing would’ve been a three star rating. I traveled from Ohio to pick this car up. When I got home this evening I started cleaning and vacuuming. Decided I would just pay the $350 and drop it off and have detail.
My wife’s 18 Macan S went in for 40k mile service and an airbag light that stayed on continuously on the dash. In diagnosing the continuous airbag light they discovered that a mouse chewed on some wires and damaged it. After being told the harness is on back order and 24k estimate to fix we were told to pick the car up. When my wife got home I asked her did you get any pics of the damage and she said no. I then proceeded to pull the intake cover off the car and noticed insulation from the hood is spilled all over the valve covers and intake that could have caused a major fire. After spending 2300 for the 40k service and a diagnosis for 24k to fix an airbag light the technicians left insulation from the mouse all over the hot motor. Can you say fire and safety hazard! My insurance will pay for the damages from the mouse however I will take my car somewhere else for service since this could have a been catastrophe for not just taking time to get insulation out of the engine bay.My wife drove home 1.5 hrs with this all over the engine bay. I will never use Hennessy again. This is not a true Porsche “experience” that everyone raves about. Keep away from Hennessy
We were very pleased with our salesman, Robert Brannan. Beyond his knowledge of the vehicle, he really made buying a car a fun experience.The dealership did not start off with a low-ball trade in price and the new vehicle was priced fairly. This is very unusual and refreshing! The finance manager was also very upbeat and entertaining. I will recommend Robert and the dealership for sure.
Internet Sale Manager Scott Hamilton and his team at HennessyPorsche were easy to work with and did what they promised to do in the purchasing process of a new custom ordered vehicle. Scott was diligent in keeping me informed of developments and the building process of my vehicle. Hennessy Porsche is the best Porsche dealership I have dealt with in regards to sales in over 10 years. Local Porsche stores in my area could learn much from Scott and his team!
Amazing experience with Hennessy Porsche. Ordered a custom Macan with Grant Van Brewers help and it couldnt have turned out better. All of his recommendations were spot on and he made the entire process super easy. Once it came it they got the car looking amazing and John was incredible to work with in finance. I highly recommend this team and am looking forward to order another car through them soon
I give my absolute highest recommendation to Scott Hamilton of sales and Chris Velez in finance, as well as the entire team at Hennessy Porsche, for the amazing and superb jobs they have done when I have bought a Porsche car with them. I have now bought two 911 Carrera 4S cars with Hennessy Porsche, and both times Hennessy Porsche did an absolutely outstanding job! Gene McClure worked with me on the first car which I bought in 2021, and Scott worked with me on the car I just purchased. Both Gene and Scott do an amazing job of helping you design and build the car perfectly to how you want it, and explain the whole process in detail and keep you informed the whole way of designing, building, ordering, and purchasing the car. Scott is always available to answer questions and will take time to explain anything about the car or a question about a feature, no matter how minute it may be. Chris in finance has worked with me on both cars and has always worked tirelessly to get the best prices and rates, and knows and understands the importance of it just given the overall costs and investments that are involved. Both Scott and Chris have always been friendly and available to answer any and all questions, and they give genuine honest assessments of what is needed and what is probably not necessary and essential given a customer’s unique needs and uses for their cars. They never try to sell any unnecessary dealership add-ons or options, and even will explain what is critical to purchase and give reasons for their recommendations, whether it is premium equipment for the car or tire and wheel protection for the car, etc. The whole staff at Hennessy Porsche is always welcoming and my parents and brother enjoyed our visit to their dealership on both occasions, and they treat you like family when you are there. Scott and Chris even have so much knowledge about just any car and vehicle on their lot and showroom, and can give you comparisons about different 911 models right on the spot if needed. Both times I have purchased my cars, the staff at Hennessy Porsche have always followed up with me to make sure that I did not have any questions, and they wanted to make sure that I was enjoying my car to the fullest. I definitely hope to be a lifelong customer with Hennessy Porsche, and they deserve the highest praise and recommendations and will exceed expectations!
You have already decided that you want a Porsche, and now you are trying to decide which dealership in Atlanta you should choose. That is the only reason to be reading these reviews.I have purchased from Perimeter and Hennessy, and believe me when I tell you that you want to purchase from Hennessy. My experience here was great from research to delivery, and everyone involved went above and beyond to make the process smooth and transparent.I think the biggest difference between the two dealerships you’re considering is how you will be treated. I won’t turn this review into a screed against Perimeter, but the difference is night and day between the two. Do yourself a favor and go to Hennessy. If you are buying a Porsche you are excited and you love the car, don’t let a bad dealership experience detract from the excitement and experience.
I have been using Scott Hamilton as my salesperson for over 12 years. He has been nothing but professional and a joy to work with during all of those years. He keeps you informed and updated on the whole car purchasing process. I highly recommend both Scott and The whole team at Hennessey Porsche as I do to any family member or friend for their car needs. A great group to work with.
Thoroughly enjoyed working with Abraham Caracheo on purchasing my 911. This my my sixth Porsche and Abe has been the BEST partner to work with. His knowledge and enthusiasm of the brand is unmatched. Abe made the whole process a fun experience. Can’t wait to work with Abe again for number seven.
I have purchased a few cars from Hennessy Porsche North Atlanta and I have always been impressed and pleased with the level of professionalism and care with which they work. I love Porsche in general and this dealership extends the kind of service Id expect. Very much recommend!
Without question the best vehicle purchasing experience I have ever had. Jack Wyatt and all of the people at Hennessy Porsche made the process enjoyable. Jacks consultative approach helped me find the right Porsche for me and he educated me on the vehicle and its capabilities thoroughly. Jack and Hennessy Porsche have a customer for life.
If you are in the market for a new Porsche or high quality used car, I HIGHLY recommend Hennessy Porsche of North Atlanta. My wife and I purchased a 2022 Porsche Macan last Saturday (Mar-12) and the experience was EXCEPTIONAL. In addition to being very knowledgeable on vehicle, our salesman Grant was nice, professional and did not pressure us into decisions. Our next interaction was with Greg, the Sales Manager. His approach friendly, low-key and professional further enhanced what was a great customer experience. He also demonstrated exceptional attention to detail by sending us a personalized video via email thanking us for our purchase and ensuring we felt comfortable leveraging the team at Hennessy for any additional learning or other assistance we needed with our Macan. Our experience concluded in the Finance Department with John. I know the finance area is one that many people dread about the car buying/leasing experience. Well simply put, John too was exceptional. He is extremely likeable, knowledgeable and takes an informative approach on products to consider adding to protect your investment versus trying to sell you everything he has to offer. My view is he also trusts his ability to inform you and allows that to guide your decision making versus making you feel pressured which is far too common when buying a vehicle. Bottom, line from start to finish Hennessy Porsche North Atlanta, provided an excellent customer experience.
I wanted to thank Mike McPherson, Jamie Holt and Greg Jordan for an enjoyable experience in the purchase of my Cayenne. The vehicle was ordered almost a year ago and there were many delays beyond their control however everyone kept me updated on the vehicle status. During vehicle delivery and follow up their attention to detail was unsurpassed! Thank you!
Recently took delivery of a Cayman GTS 4.0 and had a really great experience. Heather was friendly and helpful and kept me informed during the whole ordering phase. Going through the service department, everyone was very professional and friendly as well. Would recommend Hennessy to anyone interested in purchasing a Porsche.
I could not be more pleased with my experience at Hennessy Porsche and specifically my salesman, John Dissen. John was very knowledgeable with the Panamera 4 and was instrumental in helping me to understand various options so I could order the exact options that I wanted. He kept me informed of progress and gave no false expectations of the timing or process. The car was greater than expected and John did a wonderful job at the time of delivery. I highly recommend Hennessy Porsche and specifically John. It was a great experience.
My experience at Hennessy Porsche is by far the best experience of any dealership I have worked with in the Atlanta area. Very professional. Extremely thorough. Communication excellent. Would not purchase a Porsche anywhere else. Of special note John Sargent (Finance), Greg Jordan (Sales Manager), Abraham Caracheo (Sales), And Michael Caldwell (GSM). Exceptional team!
I want to start this review by saying I have worked so incredibly hard to afford myself the luxury of buying a Porsche along with the experience of such a purchase and this was my first experience.I bought the car over the phone from Charlotte, NC. I took my last remaining time off work and flew in to pick up the car. We agreed on many details and I showed up ready to make a deal, that was too much to ask for. While asking questions I would get responses like “it’s chill man we’ve got it all figured out” when in fact they did not. During the process there was a huge lack of transparency. For example they were trying to register the car in a state where I don’t live so they would have less work than doing it properly or if they had just done it right the first time, if I hadn’t been paying attention they would have, and with double the sales tax.I flew to Atlanta to pick up the car on November 1st. After getting in around 9 AM, I bought myself a ride to the dealership, I suppose a complementary ride should not be expected. After two hours of waiting I was informed my paperwork was not ready and that the mail would not arrive until the next day, they asked if I could stay. Baffled by the lack of ability among the salesman and finance manager I purchased a flight home that day.November 13th, I flew back to Atlanta and bought myself another ride to the dealership. Then began the endurance test of a condescending finance manager, having me sign incorrect paperwork “don’t worry, they’ll fix that later”, “If you buy the rim protection maybe I can shop around for a better rate”, like a used car salesman’s parrot. I felt like I was being lied to and didn’t trust a word anyone at Porsche Hennessy said.I’m still waiting for a call saying how they messed up A, B, or C, and I’m due some excess burden of time and finances. Still blown away at the lack of customer service provided. Still, finding issues that should have been addressed as a CPO like Door panels, hood hydraulics, and too many detail aspects to list, with the product quality prior to purchase.Luckily for the competence deficient team at Hennessy, a Porsche is a Porsche. Heed my warning and steer clear of Hennessy Porsche. The best part of my experience was leaving the lot. I expect higher levels of professionalism are displayed on dirt lot sales floors.The dealership agreed to buy my flight home and issued me a “we-owe” to repay me by check in “2-3 weeks”. Over 10 weeks have now passed and after checking the mail everyday I called the salesman, it turns out the finance manager “didn’t do his job” and a check was never sent after I asked 3 times and was assured one had been. I feel like an idiot. Update, I did eventually receive the check. Hennessy provided such a poor experience and somehow still delivers on abysmal customer service. I will never be back.
What should you want from a dealer? Answer questions about a potential purchase, and then efficiently handle the transaction so it is fun and simple. Seems easy. Lots of dealers get it wrong. Hennessy proved to me why they are a top dealer - easy fun experience (and, the car is great also).
Ever since I had a poster of a 911 on my wall as a kid, I’ve always wanted to own a Porsche. After deciding exactly what I wanted I patiently waited years before I finally found what I wanted. However, in order to get it, I was going to have to buy the car over the internet, sight unseen. Needless to say this was a very nervous thing to do. Richard Jennings at Hennessy Porsche made it a breeze. He sent plenty of pictures and kept me informed of everything that was going on. He even helped set up shipping for the 911 and for my trade in. Working with Richard and John Sargent for financing was a pleasurable experience and I would highly recommend Richard and John, as well as the entire team at Hennessy Porsche.
I just bought my first Porsche from Hennessy Porsche Atlanta. I had an amazing experience at Hennessy and Shaun Freemon was the best. He was extremely knowledgable and guided me throughout the entire process. I couldnt be more pleased with Shauns professionalism and thoughtfulness. I will definitely go back to Hennessy and see Shaun when its time for my next purchase!
Avoid Hennessy Porsche. Whats your worst nightmare related to a large dealership? Excessive costs, poor service and unreliable maintenance. You get all this and more at Hennessy Porsche North Atlanta. You walk in and the dealership seems really nice, almost museum like, but thats where the good stuff ends - the owner and management have their priorities upside down - they have built a beautiful facade but its just that as under the hood, the experience is terrible. They leave your car outside and pull it up wet and/or dirty. This happened to me twice on two recent visits and on the second visit, an empty coffee cup was left inside courtesy of the test driver. Drinking coffee in a customers car - really?! The dealership was also unable to resolve my car issue. I had to return again for the same problem. They guaranteed that it was fixed the second time but two miles from the dealership and the issue re-occurred. I am done with this dealership. Go to Atlanta Perimeter instead.
The BEST experience I’ve ever had with a service department! I was in Atlanta for a work trip and my purse somehow got locked in the trunk of my bosses car and we couldn’t get it open. I needed to catch my flight early the next morning and the team stayed late and came in early to make it happen. I’m so thankful for Dan, Paul and everyone else who saved my sanity. They are all so kind, professional and excellent at what they do. Thank you again for an exceptional experience!
Garland was relentless in letting me know when a vehicle similar to what we were looking to purchase is or was soon to be available. Garland is extremely knowledgeable in regard to most brands and was very helpful in finding us a vehicle. He communicates well and touched base with me continually during the process. I would highly recommend him.
Best place to buy a CAR! Notice I didn’t say buy a PORSCHE! This is the ONLY dealer (and I have dealt with many including Mercedes, BMW, Bentley etc) that really rewards loyalty. 15 years of buying Mercedes and they still want to charge over MSRP for a current purchase (even a special order). This is my 5th Porsche since 2020 from Hennessy! Shaun Freeman is absolutely awesome as a salesman - very knowledgeable. Highly recommend!
I would truly recommend Scott Hamilton and Hennessy at any time for purchase of a new Porsche or used for that matter. If it were not for him I would not be enjoying my fantastic Porsche right now. I have a special feeling for my cars and Scott made it happen for me- very rewarding.
Had another great experience at Hennessy. Mike McPhersons personalized and adept service skills have been terrific from vehicle selection and configuration thru delivery. I enjoy working w/ Mike and highly recommend him to anyone who wants to enjoy the car buying experience.
I had a wonderful experience purchasing my Macan S from Richard. He was attentive to my needs and has followed up with me after the purchase to ensure I understand all the neat things my car does. Jamey in finance explained all the protective options for my post purchase care and was a pleasure to finish my purchase with.
If you’re in the market for a Porsche, Shaun Freemon at Hennessy in Roswell is the man to call! Very patient, knowledgeable, responsible and will help you choose the right options for your car that make sense to your needs and budget. Thanks, Shaun for making the purchase of my new car an enjoyable experience!
Purchased a 2021 Cayenne for my wife and the folks at Hennessey Porsche were phenomenal! Ours salesman John Dissen was the best. He was the one and only factor in our decision to purchase our vehicle. I couldn’t have asked for a better salesman. The next Porsche will definitely come from him!
Was in line for a Taycan, but decided to go e-hybrid instead. Reached out to Tito to see if they had anything coming in and he said they had a Cayenne that was still available. Was a great experience purchasing the vehicle and Tito kept us updated on shipment and progress! Was easy to work with and not a lot of fuss/hassle that I have experienced in the past. E in financing was great as well and not overly pushy with tacking on extras as many finance guys are. I would recommend this dealer to anyone looking for a Porsche!
I worked with Jack Wyatt here and the experience is hands down the best I’ve ever had with a dealer. Jack made everything pleasant and the process is super smooth. I’d definitely recommend this dealership to anyone. They’ve become the top of my list when getting my next Porsche.
What can I say it has been excellent working with Scott Hamilton and Chris Velez for the second time and my recent purchase made to order Targa 4S . They were professional , informative and knowledgeable. Scott kept me inform every single step of the process of the built and later Chris did an excellent job with the financing . 10 out 5 !!!!!
If automotive machinery Revs your personal motor you need to callGarland Helton. As someone who has owned, driven, raced, rebuilt, and sold high line and vintage automobiles for 40 years its no wonder he has won more product knowledge awards than he has wall space to display. He is the consummate professional who genuinely makes the car buying experience FUN again!
This dealership beware!!! First off no one calls you back I left messages with Charlie regarding our car concerning a air bag light. The car was sent there through a body shop to diagnose the air bag light. They claimed it was going to have to have a wiring harness at the cost of $1,400 to repair?When I called to inquire as to what happened no one calls you back!!!!Think before you go to this dealership as it’s horrible!Update Charlie called and talked with me about our air bag light issue and he is taking care of the problem.Thank you Charlie for reaching out to us and clearing up these issues with our car!
Ordered my first Porsche Taycan with John Dissen. He was absolutely the best sales person. The follow-up, anticipating that I could change mind on options, and walking me through the new features were above and beyond. John and the team are true professionals. Always available when needed.
I highly recommend working with Fred Giles when purchasing a Porsche from Hennessy. Fred was a pleasure to deal with as he kept me updated during the build, shipping and delivery process. I look forward to working with Fred and the Hennessy team on future Porsche purchases!
We had an excellent experience. From our first meeting with John to the delivery of our Porsche Macan. We will absolutely shop with John and Hennessy Porsche for all our automotive needs. I really struggled with the wait for cars right now, but John Dissen kept us patient! I am so glad he did, the Macan exceeded my high expectations.
I really want to give my seller Mike McPherson more than 5stars because hes so honest and nicely to us,hes alway explain everything we need or not before we add to my car👍So after 4months waiting I just got my car yesterday and its look so much better than I expected,and then Mike help us to setup everything make sure it all set before I left.👍for Mike service 👍ill recommend to for my family,friends to see Mike if they looking for amazing car for Porsche!Im so in love with my new Cayenne.Again thank you Mike so much!
Horrible Service advisor! You gotta have 911 gts or taycan, so they can pay attention to you. Cayenne is not as fancy as the others so they don’t start conversation with you. I’ve seen my advisor hanging with another customer for extensive period of time talking about cars even though he said he would get my car out the service for pickup. He had really hot conversation with the guy who owned the 911 gts modified with bunch of shiny body parts. Even though I was waiting in front of his face, he did not even make an eye contact, passed by me twice without looking. Another service rep who I talked to reminded him that I was waiting for him and he grabbed papers and explained the service I got that day. Before this happened he forgot to schedule my Uber pickup within the timeframe I provided to him. I had to call and text the dealership to get the attention. Next day, The management sent me a text asking for feedback. I called and talked to the lady about my experience and all she said was to defend every single thing I said to her. No apologies, no emphaty. I miss Paul Miller Porsche so much in New Jersey. Honestly, I also had very pleasant experience with David Beamer in the past but he is no longer with them.
I had a long ---- wait but WOW it was worth it! The ride is fantastic and I thought I already had that in my 2015. Evidently I can be wrong. Smoother, handles like a dream.The patrolmen were like fleas so I cant say much about that end but its there, no doubt!! You can feel it. Beauty on wheels!!
I purchased a Cayenne S remotely from Hennessy and the experience was excellent. This was my first remote purchase and Gene McClure worked with me throughout the entire process and was just great at answering all my questions, doing the video walk around and sending additional pictures/information as requested. The car was delivered to NY in just a few days and the transport company Hennessey used was also great. The driver sent text updates throughout his trip with pictures and was delivered as promised to my front door. The finance and registration team were also very responsive, professional and fantastic to work with. The car was a great deal and am thoroughly enjoying it. Gene made buying a car online far easier than I had imagined and I would highly recommend these guys for remote purchases. Thanks Gene and team at Hennessey Porsche!
I was told as a Hennessy Porsche customer that my service experience would be second to none. The nones are way ahead at this point. What a repeatedly disappointing experience. Per your response below, I have tried to call your experience manager twice and never received a return call!
I purchased a 2020 Cayenne Turbo from Hennessy Porsche and couldn’t be happier. I originally ordered a Cayenne S Coupe that was delayed until May of 2020. This was going to be a delay of almost one year from order to delivery. When I expressed my concerns to my sales professional Gene, he offered me an alternate at a great deal. The Turbo was in stock and had every option I could want. The entire experience from Gene, my sales professional, to Sara my finance manager, was outstanding. I highly recommend this dealership and especially my sales professional Gene.
As usual, John Dissen and the Hennessy team demonstrated an unparalleled level of customer care during the deliver of my new Taycan GTS. In doing so, they reminded me again why I am loyal to their dealership, having purchased 6 cars from them over the years. Thanks John!
So I was at this dealership. Very empathetic lady at the reception. The certified sales guy named bruce was very offensive. He called my suite of car choices boring and when we asked to look at the key fob, he told us that its very expensive worth 500 bucks. I would have considered adding porche to my suite but with these kind of sales guys and their cheap mentality, I am gonna pass this and opt for other options. Porche you lost a customer because of lack of empathy, rudeness and egoistic sales people like Bruce.
I had a great experience with Hennessy Porsche. My salesman was Fred Giles and he was amazing in every single aspect. I am from Chicago so I had to do everything over the phone and through email, and Fred communicated excellently every step of the way. He was kind, knowledgeable, and helpful whenever I needed anything. My panamera was shipped to me today and it was absolutely perfect. I recommend anyone in the Atlanta area to go to Hennessy Porsche and if you are out of state and find a car at Hennessy, they make a remote sales process seamless. I look forward to doing more business with them and especially Fred!
Scott Hamilton was my Sales Assistant and he made my 2021 718 GT4 PDK purchase a very good experience. He assisted me with my trade and kept me informed throughout the build, ship, and delivery process. Jamey Holt, Financial Manager, provided great service for finalizing the purchase. He explained the details of the transaction and answered all my questions. Overall the two made my Hennessy Porsche purchase experience a pleasant one.
Last week on my birthday, I went to Hennessy Porsche to purchase my first Porsche (CS4). From the start, Heather Erickson was kind and knowledgeable. She made my acquisition a breeze! Heather answered all my questions (I had a lot) and assured me to call her first if I had additional concerns. I could not recommend her enough! Thank you, Heather!
Fred was very helpful and I appreciated his no pressure approach to just supporting my decision process. He provided me with a view of the national and local Cayenne market using some cool supply chain software they had, which helped me make a decision. He also stayed after the place was closed to help me set up the car and understand all the features. I would recommend him to a friend.
I have been a Porsche Panamera owner prior. When it was time to replace my Panamera, I searched searched and searched. I found this Panamera the day it was turned in. I made an internet inquiry and Greg Jordan contacted me. We made the entire deal over the phone and text. The responsiveness was amazing. Greg did not know me from atom, took me at my word and we made a deal happen. Trust is huge for me. This is the first Porsche dealership that I felt like I was family. Not saying the others were bad, but the Hennessy family culture is apparent through and through in ever dealing. Thank you Greg Jordan and Hennessy Team!!!!
This was a fantastic experience----again. This is the second Porsche we have purchased from Tyler in the last two years. We purchased a Cayenne first and now a Panamera GTS. Tyler was extremely helpful in comparing the Panamera against other car options we were looking at. He did it in a very honest and objective way which made us feel confident in our final decision. He is clearly knowledgeable and passionate about cars and about Porsches in particular. His passion was contagious and spilled over onto us making the experience exciting and fun.Tylers advice and suggestions about options was spot on, especially with regard to protective film and tinting. He made the purchase transaction effortless on our part, acting as a liaison between the different departments and service vendors involved --sales, financing, legal, filming and tinting vendor, etc. He also had our car shipped from Atlanta to our home in the Northeast, which was done in a very timely and economical fashion and went exceedingly well.All in all, another great experience with Hennessy and another stellar performance by Tyler.
Customer service for service department is awful. Dont schedule online if you have questions because advisors wont contact you or return calls. example#1 (May 2020 - Bryce): scheduled service online with questions but no answers, showed up for my appt and was told that they could not work on my car (its an hour drive to their dealership). Example #2: (Thought Id give Hennessy another try) scheduled recall service online but needed to know how long it would take. Left messages with advisor (Dan) but no return calls. After several calls, finally called and asked for any service person and found out that recall parts are not in stock. At least I avoided the trip this time. Just wish there was another Porsche dealership in north GeorgiaUpdate 8/2/22: tried to schedule my recall again. No service advisor available and (a week later) they never called back. Going to Porsche Atlanta Perimeter - At least I can get a service advisor on the phone.
First let me say, buying a car long distance isnt easy, however I was lucky enough to get Gene McClure as my sales representative. I live in New York and finding the exact car you want in Roswell, GA makes this difficult. Gene described the car perfectly and sent me many pictures that I bought the car sight unseen. When I flew down to this beautiful dealership the car was perfectly as he described it to me. Being an ex-Porsche technician makes him very knowledgeable in every aspect of the car, and he spent a great amount of time doing so with my son and I. In addition to Gene, we met Jamey Holt the Finance Manger who made the whole process of purchasing and financing very easy with no pressure. This was a dream car that Ive been looking for, for the past 2 years and Im glad I found it at this dealership. Thank you everyone, great experience.
We had an awesome experience at Hennessy Porsche. They have an excellent selection of vehicles and we were immediately introduced to our salesman, Tyler Heinzelmann. Tylers extensive knowledge and background with Porsche made him the perfect salesman! He was so friendly and answered all of our questions. The buying process was quick and easy. We could not be happier with our new car! Thank you Tyler and Hennessy Porsche for making our experience superb.
I worked with David G at Hennessy Porsche and it was an amazing experience, from beginning to end. I explained to him want I wanted and how I liked to do business and he didn’t just meet it, he exceeded it. He went above and beyond to make the experience memorable for my wife and I. So much so, that he even drove to my bank 20 min away and back, because they forgot to sign the cashiers check they issued. While we finalized everything else, he went on that errand and it was very nice of him. The entire staff at Hennessy is absolutely welcoming, engaging, and willing to help. Thank you for a great experience buying our Porsche Cayenne!!
After an incredibly long search, I found the perfect car, the perfect dealership, and perfect brand ambassador (Greg Jordan). I traveled over 6 hours to pick this car up and it was completely worth it; Greg Jordan and the rest of the staff made the process easy, quick, and stress-free. When my wife is ready to purchase her first Porsche or when Im ready to purchase my next one ... we will gladly travel another 6 hours again to have Greg Jordan help us.
The Hennessy experience was exactly what you would expect from a Porsche dealer! Everyone at the dealership was friendly and they want to make sure you leave absolutely happy. Gene McClure was amazing to work with! It took a couple weeks to find the perfect car, yet Gene was always there to help search and answer any questions during the car searching. I couldnt recommend Hennessy Porsche, and especially Gene, enough!
Abraham Caracheo was my Brand Ambassador at Hennessy Porsche. I ordered a new 718 from him the first few days of its release in August 2016. My experience was perfect in every way. Abraham was incredibly knowledgeable and made my purchase easy. Abraham kept me informed during the entire process. Mark Venti his manager was also extremely helpful and fair. I worked with Michael Caldwell when I picked up the car last October. This was also a perfect experience. Because of this I upgraded my old Cayenne S to a Macan Turbo. Again I had the same terrific experience. I am a long time Porsche enthusiast. I also own a 1992 968 6 speed and 1990 928 GT 5 speed. Simply put there is no substitute for Abraham Caracheo, Hennessy Porsche or my four phenomenal vehicles.
Wonderful dealership, terrific salesman. I can recommend Greg Jordan without any reservations. Very knowledgeable about the car, very fair deal, professional in all respects. Doing the paperwork, usually the least favorite part of the experience, was easy and fast. Lastly, the Porsche I sold when buying this one was always serviced at Hennessy. The service department is also a pleasure to work with. I would not ever consider going to a different dealership for anything Porsche related!
I have been fortunate enough to purchase several Porsches from Greg Jordan at Hennessy over the last few years. This purchase, like my previous experiences was extremely positive from start to finish. I simply could not be more satisfied. This is a classy dealership with some of the finest cars in the world. Cant say enough. Another happy customer!
Never a disappointing moment. John Dissen is a true professional with the knowledge and ability to make you feel right at home. His customer service is next to none. This is my 6th car I have purchased from John and each and every one has been an A+ experience. If your looking for a car you need to reach out to John, he will get it done for you!
I purchased a new 2021 Porsche Cheyenne, my second purchase from Hennessy Porsche in 30 days. The customer service was excellent and my sales person - Greg Jordan went above and beyond to find the perfect car to meet my specific needs. The training and delivery process was excellent and it was one of the best car buying experiences Ive ever had. I am so impressed with this dealership and would highly recommend Hennessy Porsche to anyone looking to buy a Porsche.
I recently purchased a 911 from Hennessy, I dealt with Richard Jennings; no complaints whatsoever. I purchased online remotely, with the CV having things shut down; it was a bit different than normal. The entire process when smoothly and Richard took good care of me. The vehicle is a 17 and it was in immaculate condition. I would absolutely buy another vehicle from Richard and Hennessy.
John at Hennessy Porsche North Atlanta delivered an excellent car buying experience this past weekend. He is one of the most professional and knowledgeable salesman I have dealt with and John went the extra mile to see that I was satisfied. I will go out of my way to purchase from John and Hennessy Porsche in the future. I am enjoying my Audi A4!
Delivered today, my third Porsche purchased from Greg Jordan and Hennessy Porsche North Atlanta. Greg is the most amazing Brand Ambassador. He knows the Porsche Brand inside and out. He has always been there for any question after the purchase. He worked his tail off to find the vehicle I was looking for. The process was so easy.Greg is my vehicle guy always.Having dealt with many car deanships over the years I can say Hennessy stands heads and shoulders above them all.
This my first purchase from Hennessy and it certainly will not be the last. There are many reasons for that statement but the most important reason is Hennessys Master Porsche Brand Ambassador, Greg Jordan. He is truly the most professional sales consultant I have ever had the pleasure to work with. He communicates, never too busy to help or answer my questions, and is polite and really knows his product. I will highly recommend Greg to all my friends and business associates and he will be my choice when I purchase my next Porsche. If you are looking for a wonderful car buying experience, call Greg Jordan.
Extremely appreciative for the outstanding sales service that my husband and I have received over the years from Greg Jordan with Hennessy Porsche North Atlanta. Greg’s professional demeanor, attention to detail and first-class service is what keeps us coming back to Hennessy Porsche North Atlanta time and time again. I am truly thankful to have Greg as our trusted car advisor as he always exceeds our expectations and delivers every time!
My Porsche experience was very important to me. It has been a dream and on my bucket list since I was 16 and rode in my first 911SC. This was this my dream coming true and both Gene McClure and Hennessy Porsche understood that. They went out of their way to make sure everything was exactly what I wanted. Gene scoured existing inventory at the end of the model year and we just couldnt find the exact match. After trying to make what we could work, he guided me that because this was my first and my dream, I should have exactly how I pictured it. We sat down in the Design Center at Hennessy and started to work. The result I am now driving is spectacular and fits the dream to a tee. A gorgeous car that finished a great experience. I would highly recommend Gene and the Hennessy Group for the perfect Porsche Experience!
I purchased a 2009 911 4S Cabriolet and Scott and the Hennessy support team were fantastic to work with throughout the entire process. From the initial request for information to post sale Ive never had a better cary buying experience. I really appreciated his patience, admit-tingly I was a bit difficult at times but Scott took it all in stride and really made the entire experience flawless.I will not hesitate to work with Scott again on a future purchase.Thanks again Scott!
My buying experience at Hennessy Porsche was phenomenal. The level of attention to detail and customer service is unmatched. Grant and Jamey made the entire experience super easy and were great resources throughout the process. I look forward to buying future vehicles from Hennessey Porsche. Thanks for helping Lola find her home. :)
Scheduling my very first service with them after purchasing a used Porsche from another dealership was meh. Not bad necessarily, but somewhat indifferent. I was ready to go ahead with ther service anyway until I spoke with another Porsche owner who praised a different dealership. I contacted them, and was very impressed with how proactive and informative they were. So I canceled my appt and rescheduled with the different dealership. I have to wait a bit longer, but now Im supremely confident that I will receive first class service. First impressions still count.Sadly, you can see from the response that the dealer didnt even read the review or they would have noted that I didnt actually take my vehicle to them for a service. Also, if they were truly interested they could find my contact information in their system and reach out to me. They may, in fact, be excellent, but my first impression pointed me towards a different dealer.
I have to say that my experience dealing with Sam was quite painless. I knew exactly what I wanted and bought it. Sam went out of his way to take care of a problem with the vehicle and brought it to me the next day.He was extremely polite and courteous. Hennessy Porsche is very lucky to have such an employee.
Really great crew at Hennessy Porsche. Abraham Caracheo is an excellent salesman and a passionate advocate for the Porsche brand. While waiting for an office to clear to get paperwork done he gave me a tour around the dealership and showed me several of the special vehicles on the lot. A pleasure to work with and top notch customer service.
We had a pleasant experience at Hennessy! Our salesman was Greg Jordan. He was wonderful. We bought a 2018 Panamera. Greg made the purchase as easy as possible walking us through every step. Greg kept us informed each day as to what was going on with the car and when we could pick it up. When we got the car Greg showed us several features, was very patient and answered all of our questions. I would highly recommend purchasing a Porsche from Hennessy!!
Our recent purchase of a pre-owned vehicle was our first transaction with Hennessy Porsche North Atlanta. We have made well over 20 automobile purchases over the years. This was, hands down, the most pleasant buying experience and the most pleasant team we have ever worked with. We have owned several other luxury brands. Its not even close. Heres the wild part--we didnt even purchase a Porsche. We picked up another brand that had been traded in. That didnt seem to matter. We received a level of attentiveness and service that sent the message that we were appreciated. And Greg Jordan...what can I say about this gentleman? An absolute joy to meet and work with. He took the extra time to look out for us. Ill put it this way--and I mean this--Porsche had not been a serious consideration for us until this point. That might have changed a bit. If we ever make that move, it will be because one person took the time to help us make an extremely important purchase late one Thursday afternoon. No matter where we are in the country, if a Porsche ends up in our garage, that sale will go to Greg Jordan at Hennessy Porsche North Atlanta.
3 words…. BAIT AND SWITCH!! If I could give zero stars, I would! Do not waste your time. I saw a 2016 Porsche 911 Carerra 2 door coupe black edition listed for $69,5000. I have been looking for this exact car and had every intention of purchasing it. I made an appointment with the dealership to see and drive it. I took time away from my business to go to my bank to procure the funds, drive to Roswell, take it for a test drive and planned to bring the car home.I drove the car and knew it was exactly what I was looking for. We sat down to agree to terms of purchase and was told the price is $78,950 non negotiable. I showed them the picture of it listed the day before for $69,500. I was informed that was a mistake, there was no way they could sell it for that????? Funny thing about the whole situation is I can afford a 2022 Porsche 911, but am so turned off by the deceitful sales practice I will never do business with them.The manager was too busy filming a Christmas video to take time to talk to me. That was the end of it. Total waste of time.
We purchased our Panamera in Destin, FL. In less than a month we started having issues with it, so we brought it to Hennessy. Issue was with the battery and we were told by Destin - Gregg Orr that it is covered by the warranty, since this is a certified vehicle. Long story short, they lied and offered to split the cost with us and I advised no since we owed the car less than a month. Hennessy stepped up and changed our battery and delivered the car back to us. Dave and Steve were great at communicating and even found a tracker on our car which was removed. 10 stars if I could! Thank you guys!
I have always associated Porsche with excellence.After the purchase of our first Cayenne nine years ago I learned their performance is throughout theirCulture. Greg Jordan was our sales associate and he was tremendous. His product knowledge was outstanding. We have since traded up twice and Greg supported us with both transactions.He is as reliable as our Porsche’s performance.He has always taken my call or returned it within an hour, very rare in today’s customer service. If you are considering the purchase of a Porsche, Greg JordanRoswell Toyota is exceptional!Johnny BowersRoswell
This is my first experience with Hennessey Porsche, but the entire process from start to finish seemed to be a step above any other dealer experience I have ever had. Their cars are very special and the experience has matched. Mike McPherson is hyper-educated on all things Porsche, and couldnt have been a better guide for us along the way. Hoping to have the opportunity to work with Mike in the future!*Edit*...and a quick thanks to John Sargent in Finance for his assistance and for being an all around cool guy!
It is very obvious to see John Disson absolutely believes he is selling the best made automobile in the market. he is proud to spend the necessary time to review in detail all the many options which are available in your particular car. I found his candor in responding to questions on including or excluding certain options refreshing. John, Michel Caldwell and Jamey Holt and Hennessy set a top bar on service. if you are shopping for a Porsche, I recommend you first shop the competition and go to Hennessy last. You will then have a comparison to better understand their commitment to customer service
Working with Abraham was such an enjoyable and easy experience. He was never pushy, he gave me advice, told me the things he would or wouldnt do as if it were him buying a car, and ultimately made me feel great about which car I chose. Will definitely be working with him for my next upgrade!
I live out of state & Ive been searching online for a 991 CPO GT3 thats in overall good condition for a fair price. My search led me to connect w/ Scott Hamilton @ Hennessy Porsche. Scott had a GT3 that appeared to be what I was looking for, He accurately described the condition of the car so I knew exactly what I was getting & he also offered me a fair price for my trade in. After we agreed on a deal the shipping of both cars was handled professionally & quickly. My new GT3 was delivered to me nicely detailed & full of gas. I buy a lot of cars & its very rare for me not to go & inspect one 1st. But I had faith in Scott & Hennessey Porsche that they would treat me fairly & they did. It was a great buying experience overall. Im taking my new baby to the track in 3 weeks. I cant wait!!!
I recently had to take my car in for repairs. Between the frustrations of the events that caused my need for repairs, delays caused by supply chain issues, and a less than stellar initial service experience I was about to swear off the Porsche brand all together. It was at that point that Mitch Standfield took over my service account and provided such amazing service that even in the face of another surprise repair bill I am actually, in a strange way, looking forward to my next visit to Hennessy Porsches service bay. Mitch really lived up to and surpassed the level of service that one would expect from a prestigious brand such as Porsche. I cannot recommend enough asking for Mitch by name when you need to service your car. You will not regret it.
Purchasing your first Porsche should bring an experience that matches these wonderful automobiles. Happy to share the folks over at Hennessy exceed that standard, especially pros Greg Jordan (Sales) & John Sargeant (Finance). They are experts in both vehicle and purchase options, who show outstanding patience, responsiveness, and courtesy. Truly the GTS level of their craft, definitely five stars!
I truly appreciate the friendly service and the best test-drive experience Greg Jordan provided starting with my first visit until he delivered my two-seater sports car with a Manual Transmission! Apparently these cars are hard to find these days since 90% sold come with PDK. Greg was very professional, patient, responsive and most of all he was willing to work with me. As a new customer, I am glad I chose Hennessy Porsche team of professionals and look forward to a continued family style service.
I was lucky to have Garland Helton, the number one Porsche ambassador at Hennessy (who looks like he could be a Fortune 500 CEO or possibly the owner of the dealership), to assist me with a purchase.He adroitly, efficiently, and expertly led me through the selection, test drive, and financing process (along with Jamey, the kind and diligent finance manager) despite a huge client list and many end-of-month sales.I’m thankful for Garland and Jamey’s knowledge of Porsche and effort in securing me a vehicle, and look forward to future purchases with them both.I highly recommend both Garland and Jamey for all your Porsche purchases…thanks guys!
This was the best experience that I’ve ever had at a dealership. I was able to peruse without being bombarded and the buying process was seamless. Grant and Chris were GREAT! They knew their stuff and were able to answer every single one of my questions plus some (and are still answering them even after my purchase). They helped me purchase my dream car, and I would 100% recommend them to any and everyone. Thank you for making my first Porsche buying experience so amazing!
Hennessy Porsche took amazing care of me. Abraham was professional, educational, and a ton of fun to work with. The entire team helped create an experience unlike any dealership I’ve ever dealt with. It was my first Porsche purchase and I am so grateful to have had the Porsche team celebrate along with me! Highly recommend choosing them for their service, hospitality, and knowledge. Thanks again 😊
Samuel Hendrix was excellent from start to finish! He made my trade in process very easy! John in financing was very thorough in explaining my warranty options and add ons. I highly recommend Sam and John if you are looking in trading in your vehicle. I love my Porsche Macan and look forward in continuing my business with Hennessy Porsche!
Had a great experience working with Mike McPherson for the second time. He had the car ready for the test drive upon arrival to the dealership. The process was very simple and smooth. I always enjoy learning from Mike, he is a top professional and an asset to the organization. Im sure Ill be back again for another Porsche.
I am incredibly happy with my new Porsche Cayenne. Gene McClure was an amazing salesman, found the exact car that met my needs and consistently communicated with updates until it arrive at the dealership. He made the pickup process super easy and walked me through all the ins & outs of my new car. I cannot thank him enough and definitely will be coming back to Hennessy Porsche.
After a painstaking month of homework [thanks to COVID lockdown!], I decided to purchase a 2020 Porsche Macan S. Shopped inventory online, called and spoke with agents at Hennessy Porsche, and Jim Ellis Porsche Atlanta Perimeter. Shaun Freemon was my dealer at Hennessy. Shaun was a pleasure to speak with, and invited me to see/test drive one of only two Pre Owner Certified Macan Ss available. I made an appointment to see Shaun at Hennessy at 10a.m., Saturday, August 15, 2020; I had a later appointment at 3p.m. at Porsche Atlanta Perimeter. Shaun appeared excited and eager to brief me on the Macan S product and the Pre Owned Certified warranties. He is personable, knowledgeable and made me feel comfortable from the start. After a bit of back-and-forth, I was happy enough to trade in my 13 year old Lexus IS 350 for the sole POC Macan S at their dealership. Next, I dealt with Jamey Holt in Porsche Financial Services. Jamey is such a pleasure to deal with: super efficient and patiently walked me through all the financing details. Dealing with Shaun and Jamey was such an amazing experience, that I ended up purchasing my first Porsche within 3 hours of walking in at Hennessy Porsche. [I did remember to call and cancel my 3p.m. appointment at Jim Ellis Porsche Atlanta Perimeter!], I highly recommend speaking with Shaun if you are deciding to purchase anything Porsche. Jamey, thank you for the Porsche T-shirt ! I look forward to having to deal with the Hennessy Service Department. Kudos to the Hennessy Porsche family !
I had the best experience with John Dissen at Hennessy Porsche North Atlanta. From the first day, meeting John, to the last day picking up my Porsche, was first-class service. John answered all my questions, which I had plenty, and was always kind and respectful. Jamey was dedicated to the same service as well as Greg. It was truly a team effort on every level. Nothing could have been different. The expectation is set high for this sales team and they met every bar. I look forward to many years of a great relationship with the service and sales teams at Hennessy Porsche North Atlanta.
Another wonderful experience at Hennessy Porsche! My wife and I have purchased 3 cars from Hennessy over the last couple of years and they are the absolute best dealership in the city to work with. They will give you a very fair number on your trade and most importantly they actually listen to what you want as a customer and do their best to create for you the experience you expect! Heather and John are both wonderful sales associates, but truthfully everyone you encounter there is a true professional and will brighten your day.
Just purchased my 3rd car from Abraham Carache at Hennessey Porsche. Im a car guy, and through the years Ive certainly had my share of bad experiences with sales agents and the dealerships they represent. From day one Abraham and all the staff at Hennessey treated me respectful and professional like I was now part of their family. I never once felt I was being misguided or taken advantage of in a predatory way that you sometimes you get with auto sales and their sales techniques. Truly the best purchase experience at Hennessey , thats why Im now on car #3 ,one of which wasnt even a Porsche which further validates my total trust in Abraham Carache , and the rest of the staff at Hennessey. If your in the market for a Porsche , or another quality preowned brand I highly recommend contacting them and visit their website.
Scott Hamilton is not only a great Olympic skater, but a great sales and customer service professional. This is the best car buying experience I have ever had. These folks love nice cars and love to see their customers excited about their purchase. This will be the only place I buy cars from in the future!! Thank you!!!
My original impression a year ago was great for this dealership. The post sales and service experience has made me decide I no longer want a Porsche. I love the driving experience of my Panamera but dread the need to go into the dealership. This is a deal breaker for me. Also, the popping of the tires in cold weather is horrible and startling. Ive been told the caster settings on the Porsches cause the popping but my last Panamera didnt do this... Nonetheless, Im turning in my Porsche keys for good.
The new service manager Steve Richardson is terrible. I brought my 2012 Porsche Cayenne in for service because of a check engine light and told them that another shop checked it and said it’s due to my catalyst converters. After service technician from Porsche did he’s evaluation Steve called me back and assured me it was not the catalyst converters and that it was something else which will cost around $3000 to repair. I asked Steve if he is absolutely sure it’s not due to the catalyst and he confirmed it was not. Them being a Porsche dealer I took he’s word for it and agreed to the repairs he recommended thinking they should have better technicians and testing equipment then the previous shop(I was very wrong). About 3 days after picking up my car from Porsche the check engine light was back and on top of that this time I started smelling a bad burning oil oder in the car too. Tried calling Steve right away but could never catch him(they would always have an excuse and transfer me to he’s voicemail which he never returned). Finally I called and asked for another service adviser (Charlie) who answered right away and tried to help. My wife dropped of the car for them to inspect it again and guess what they found the reason for the check engine light: “the catalyst converters” which I told them from the beginning caused the light..... By the way Charlie didn’t realize that the vehicle was worked on by them a few weeks earlier...and as soon as Steve found out that my car is back at the dealer and the diagnostic this time was what caused the problem in the first place, he immediately took over again (which I thought was very strange and suspicious). When I asked Steve what Porsche is going to do about miss diagnosing the problem the first time and charging me $3000 for something that did not fix the problem he said it’s a different problem and to fix it would cost me another $7700 🤯 and $1500 for the valve gasket to repair the oil smell that they caused. Long story short Steve Richardson along with Mark Ventei(general manager) did not even try to correct their mistake and left me with a broken car, check engine light, oil smell that I didn’t have before and a $3000 bill that was not necessary in the first place. The service department is awful and their technicians don’t know what they are doing if they couldn’t discover the correct problem the first time even after I told them the problem. After this incident I don’t think I would consider buying another Porsche for a long time and definitely not from this place because their service department is terrible!!! If you want peace of mind and a smooth service experience I would take my Porsche to a different dealer then Hennessy Porsche of North Atlanta👎🏼
I only have amazing things to say about this place and the experience was made special by Mike McPherson who helped me from the time I was configuring my car until the delivery of my car, and he continues to follow up with me to make sure I do not have any questions about the new car. In a time where sales associate are pushy and want to sell you everything, it was refreshing to deal with Mike who is the most honest person I have dealt with in the car sales industry. At times, he advised me to not go for some options which didn’t make sense for me to get which saved me hundreds of dollars (if not thousands).John Sargent was another person who was just splendid to work with in the finance department and helped me get great rates for my auto loan and made the experience so much simpler and stress less.If you’re looking to get a Porsche, without a second thought, go for Hennessey Porsche and ask for Mike (and John when you’re dealing with finances).
My wife and I bought a Certified Pre-Owned 2019 Cayenne from Hennessy Porsche last night. I cannot say enough good things about the experience.We worked with Richard Jennings, and in all the years I have been buying cars, he is the best with which I have worked. Richard asks the right questions and is open and upfront. He kept in touch while we shopped around, but he never made it feel like we were under pressure to do something. Buying a Porsche is not really an inexpensive proposition, so regardless of your financial means it is nice to have your time and research respected.Once we had completed all the paperwork Richard spent almost an hour walking us through the features of the vehicle. My wife and I are both very Tech savvy, and yet this effort was truly necessary and appreciated. Richard customized the cars electronics and helped setup our smart phones to work with the car. We know the Richard had already invested a lot of time on this transaction and he could have asked us to come back another day, as he had been there quite a while with us. He never made us feel rushed, or that anything was more important than our experience.The other pieces of the transaction were effortless and almost invisible. We interacted with Drew Borges, one of the managers, and he was exceptional. You can tell excellent leadership when managers let their team take care of things and dont get in the weeds. Drew was simply there just in case, which allowed our time with Richard to truly stand out.I know this is a long review, but Richard and Hennessy deserve a full thank you, Throw away all the stereotypes about salesmen and pressure. If you are in the market for a Porsche, stop at Hennessy and ask for Richard.
I just purchased a Porsche Cayenne Coupe from Tyler. When I walked into the dealer in March I had NO IDEA that I would be placing an order....but I did! Tyler was amazing. He has raced cars (literally) for years...and has worked at Porsche corporate in Atlanta....and now he sells the product that he knows so well. He was the best car sales person that I have ever worked with because he was not trying to sell me. He educated me and he took me for a ride. Incredible professional and in contact with me via text messaging for the months since the order was placed - keeping me posted on the delivery date. I am so thrilled. I love my new car!!!!! And I know that I can text Tyler any day of the week at any time with any questions or needs and he will answer me ASAP. Thank you Tyler!!!
Just picked up my new 911 Turbo S yesterday from Abraham Caracheo at Hennessy Porsche. Abraham helped design every aspect of the car. Turned out amazing. Abraham and this dealership are incredibly loyal and professional! They stand behind their product and the service department is excellent.
From the moment we walked in we felt at home, David greeted us with a smile, was patient and asked all the right questions to help find my wife find her Dream Car. He paid very close attention to every detail to make sure we built the perfect Porsche. David made sure he guided us through the sales process seamlessly and exceeded our expectations at every turn. The best part of the experience was when my wife turned to me and said I cant believe we are having fun buying a car. Thanks, David you have a client for life!!
I found a vehicle that I really wanted via search on Porsche USA website. This led me to Hennessy and I clicked on the vehicle to get more info. In no time flat, Gene McLure reached out to me with more info to the car which helped me learn more, even on a Sunday! Gene provided his cell phone so we could discuss first thing Monday. I took him up on it and I could tell within 30-seconds this was the kind of guy I wanted to deal with, let alone 5 states away and with my trade that had a story. Over the next 5 days, I could tell he was working for me to make the deal happen. Needless to say, I was able to buy the car of my dreams and minimize the loss I incurred on a nearly new Porsche Carrera GTS. Gene is a genuine and stand up guy. He even came in on his one day off to deliver the car after I drove 10-hours to get there. On delivery day, he made it very special and memorial for both my wife and I. This was the best long distance vehicle trade/purchase I have ever done and cannot imagine how it could go any smoother.
Heather Erickson at Hennessy Porsche in North Atlanta is simply the best. I started communicating with her on a Thursday about a car I really wanted and by Saturday of that same week I was driving it home. She was responsive, helpful and made the car buying experience enjoyable. It doesnt hurt that shes super cool as well and was overly accommodating to my crazy schedule and tight timeframe to get the purchase done. Even if I dont live near Atlanta in the future I would still come back and buy my next car from her. If you are in the market for a Porsche go see Heather!!
First class dealership and first class people. We recently bought our first Porsche and were blown away by the professionalism and knowledge of the staff. Greg Jordan was incredible helpful with our purchase and knew every inch of the car. He’s truly passionate about Porsche and wants people to enjoy their cars. Greg provided excellent communication throughout the process and kept us in the loop with the certification process and financing. We drove away happy to be the newest members of the Porsche family! I highly recommend Hennessy Porsche.
I just purchased my third car from Porsche Hennessy. Greg Jordan has assisted me with all 3 purchases. I feel so comfortable with Greg and the team at Hennessy. I promise you..I will never purchase a car anywhere else. Hennessy understands 5 star customer service. Also, the service is exceptional. Steven has assisted me on all of my service appointments. I love my car and I love Hennessy Porsche. Ask for Greg!
I came into Hennessy Porsche a few times as right now the inventory flys out of this dealership and I lost out on a few cars. Shaun Freemon was my Brand Ambassador and was absolutely amazing. His passion and knowledge of Porsche shined throughout every visit and in answering every question. He followed up with me with call or text regular. And as a business owner, I enjoy a person who can listen, tailor their sells pitch to my interest, and not be overly pushy. I sincerely recommend Shaun Freemon to anyone that visits Hennessy Porsche North Atlanta.
If I could give this dealership 10 stars I would. My experience here was unlike any other car buying Ive ever had. Shaun is the man and he deserves a big raise. I would definitely revisit and purchase another vehicle from them in the future. Who knows, it might be a Porsche lol. I also would recommend them to family and friends. I also have to thank Greg. He was who I initially spoke with about the car I purchased. I wanted to put money down for them to hold the car for me but he was like no sir, we will not take any monies from you in the event you dont purchase the car. And the fact theyre non refundable. I appreciated his honesty and he genuinely seemed like he cared. So shout out to Greg as well.
I am not a fan of car shopping and my husband usually has to drag me kicking and screaming but John Dissen with Hennessy Porsche has changed all of that. From our first meet to driving away in my new Macan I can honestly say it was an amazingly professional, informative and pleasurable experience. John is fantastic and I would highly recommend him if you are thinking about buying a new car. He is patient, knowledgeable, passionate about the Porsche brand, personable and the best at what he does. My husband said he is the best salesman he has ever dealt with when buying a car. Thank you John!
We needed a car quickly, and Greg did a fantastic job helping me find the perfect car and being very responsive responding in real time to calls and texts. We had some very detailed specs for the car, and he was able to find exactly what we wanted to make it happen quickly without my ever having to take time to come to the dealership other than to sign the paperwork and pick up the car. Really enjoyed working with him and will definitely come back here for my next car.
I purchased my 3rd Porsche last week, and it was by far the best experience Ive had! All of the negotiations were done by phone and text, and our car was ready to go with a big bow (per my toddlers request) upon arrival! Greg went above and beyond to ensure every detail was taken care of, and that we got in and out with our little ones! We will definitely purchase our future cars from Greg!
I have been working with Richard Jennings at Hennessy Porsche for almost 2 years looking for my perfect Panamera GTS. It was a difficult road with a lot of ups and downs, but Richard was patient with us and helped me find the perfect car. The purchase process at Hennessy was easy and smooth. They jumped through hoops helping us get a car from out of state. I cant thank them enough.
Gene was awesome from the moment my husband and I met him. This was our first Porsche purchase and he helped guide us to create our ultimate dream car. We custom ordered our car and Gene was in constant contact with us to keep us informed along the way, as well as answer any additional questions we may have had. He even took the time to help us complete some paperwork prior to us picking up the car so we didnt have to spend our entire day at the dealership. Gene is the absolute best! Thank you!!
Just took the delivery of our 911 from Hennessy Porsche in Alpharetta, Georgia. We are so happy with our purchase. It began months ago as sales consultant John Dissen helped us custom order our car. He was with us every step of the way keeping us posted from order to delivery.If you are in the market for a new Porsche we highly recommend Hennessy and asking for John Dissen. He is truly an expert and will make this important purchase a great experience.
Ive now made 2 purchases at Hennessy Porsche. Both times I worked with Heather Erickson. I have to say, she is the most patient auto sales person Ive ever worked with. She has never tried to pressure sell me or force upon us any vehicle. She has helped us narrow down what we like and even talked me out of vehicles when she sensed I was making a decision not based on my preferences. Heather has earned my loyalty. I look forward to the next purchase.
I am new to the Porsche family and could not have picked a better dealership than Hennessy Porsche North Atlanta to buy my car from. From the moment I stepped in they were courteous and patient. Working with Abraham was a blessing, he was fantastic, explaining everything from the process to the differences in the makes of cars and features and was very accommodating as we made our decision.Since the purchase of our Macan, I’ve had to go to the service department to get Porsche Connect set up and the service department was also very pleasant and accommodating.
I bought my Porsche Cayenne Diesel from Hennessy Porsche back in 2013 and had such a great experience with the dealership and with Mike McPherson. I flew in from Houston, TX to pick up my Porsche and drove back almost 700 Miles in a single tank of Diesel. We have 4 Porsche dealerships in Houston and yet I felt fully satisfied buying from Hennessy Porsche in Atlanta, GA. I will buy from them again. This time I am going for the new Porsche GT3.
I had a great experience working with Heather and John. I purchased a 2015 BMW M5 remotely, as I live near Charlotte, NC. The paperwork was completed with Notary and the car was shipped to me within a couple of days. All went very smooth and. I would consider this. Type of purchase with this team in the future.
I recently purchased a 2017 Porsche Cayenne from Hennessy Porsche. It was a great experience. Greg Jordan was my sales rep.The vehicle need some minor work before it was Ready for resale. Greg kept me updated each step of the way. His knowledge of the vehicle was impressive and helped me understand the technology in has to offer.The experience is what you would expect at a luxury dealership. They have a client for life!I would highly recommend them!!
I have purchased two cars from this dealership and the buying experience was fine. They have quite a lot of selection. However I have had issues every time I went to a service appointment. They did unauthorized work, charged extra without asking, and took all day for an oil change while having me wait in the lobby. I assumed they were just sexist and sent my husband for my next service but he received the same treatment. If I ever buy a Porsche again I will go to Chattanooga or Perimeter
About a year ago, I was about to give up being a Porsche owner. I love my Cayenne but the services I received from another dealership in town around perimeter was extremely poor. I was very disappointed because I was always treated excellent from Porsche dealerships in West Palm Beach, Naples, and Fort Myers Florida. Since there are only 2 Porsche dealerships in GA, I decided to try Hennessy. Im glad I did. Everyone at Hennessy especially Bryce Crawford and the Service Manager made me love being Porsche owner again. Bryce is an amazing service advisor. He is knowledgeable and sincerely care about his customers! You can tell that he loves and enjoys his job. Working with advisor like him makes a big differences. Other advisors are very nice as well. They always greet me and help out while Bryce is still working with other customers. I strongly recommend Porsche owners to try the service here! I dont have comment about selling department at this point. But Im sure I will write/update a review once I get my new one.
I ordered a 2021 718 Cayman in mid October working with Scott and just took the delivery of it. As expected through previous Porsche purchase experiences, this time was better than before. Scott and his team was on the case from the build, ordering, tracking and delivery cycle. I was always in the communications and got a bit of thank you discount as this was the third purchase from the Hennessy. Paperwork was simple and straightforward, no drama for upselling unnecessary products. In and out less then an hour. Most of the waiting was for paper organization and thorough explanations.There are two Porsche dealerships which is roughly same distance from my home. There is one and important reason for working with Scott - proactive and thoughtful communications. Spoke with Gene and I may come back next year when we need to replace the Lexus.
Fantastic experience, start-to-finish, thanks in large part to Greg Jordan. He really tried to understand what my wife needed and wanted out of a vehicle. He encouraged her to drive other vehicle brands and put her into several different models of the Cayenne to make sure she really got what she wanted. Hats off to the Porsche Hennessy team and esp Greg.
It was overall a very pleasing experience buying a Porsche from Hennessy. Everyone was professional and pleasant. They have a beautiful facility. Special thanks goes to Internet Sales Manager, Gene McClure. He worked with me for months on setting up and submitting a build to be sent to Porsche. It all worked perfectly. Thanks to everyone at Hennessy !
I just picked up my 2021 Taycan from Hennessy Porsche, and hands down it was a best car buying experience I have ever had. Abraham Caracheo , My sales person was great to work with from the very beginning of build/ ordering of the car , all the way to the delivery... He is very patient and knowledgeable about the cars, which makes it easy to make the best possible selection.John Sergent at financing was great as well! Highly recommend both of them. If you in the market for a Porsche you should visit them !
Total reviews rating 4.7
199 Reviews for Hennessy Porsche North Atlanta 2023:
Review №1
2022-04-25Phenomenal team of knowledgeable, honest, caring people.Heather was awesome and went out of her way to help my dream of owning a Porsche come true.Jamey helped get me the best financing option and ensured I had all the right warranty programs to protect my investment.Truly a great group of people. They earn the Premier status. I would not hesitate to buy another Porsche here. Great experience all around.
Review №2
2021-12-15Bought my first Porsche from Grant B. and am glad that I did. From our initial meeting he was patient, polite and demonstrated excellent knowledge on the vehicle and it’s features.He made the ordering process simple and straightforward and he kept me up to date throughout the whole process. Communication is key as well as promptness in responding and he did a great job in both areas.What separates good reps and great reps is the post sale customer service. And so far he’s met my expectations.If you’re planning on buying a Porsche give Hennessy a look and ask for Grant if you want somebody who’s honest and attentive to your needs.
Review №3
2022-03-01I’ve recently purchased a car. Great customer service. Greg was the sales person I worked with. Very nice guy. Very polite. The whole process was smooth and flawless. I have been getting multiple calls even after taking delivery to make sure myself as a customer is taken good care of. Thank you Greg for helping me with my new purchase. Great guy!
Review №4
2022-06-05I recently bought my second Porsche! This is my first experience with Hennessey Porsche North Atlanta! Fred Giles was very helpful in the whole process of purchase! Felt like a valued Porsche customer! Whole staff at sales department are nice, respectful and pleasent!Also for service, Had a minor issue with the car after delivery and Juan from Service department was very helpful, communicative and easy to work with!
Review №5
2022-01-27Scott Hamilton was awesome in the car buying process for my new Cayenne! He kept me informed the whole time and provided excellent service! Please go to Hennessy Porsche for your next purchase! Mostly all the work was done remotely and I only came in to sign once my car finally arrived! The finance manager Chris was excellent as well and made the process fast and painless!
Review №6
2022-04-16This is my second Porsche I purchased with Scott Hamilton! He is amazing and is always available by text, email, phone throughout the whole process and even after! He has made every experience that my family and I have had great with Porsche! Would highly recommend! I have also loved all my Porsche cars and will continue to purchase my cars at Hennessey Porsche with Scott!
Review №7
2022-02-15Had a great experience purchasing my Porsche Macon. Samuel Hendrix was great, very helpful, replying to all my requests, flexible with scheduling and made the entire process easy and fast! Jamey Holt, finance manager, was helpful and had a nice experience overall! Thank you gentlemen for making this experience enjoyable!
Review №8
2022-03-29I had such a wonderful experience with Hennessy Porsche as a purchaser from out of state. Pickings are slim these days for Panameras, but working with Greg Jordan I got the car of my dreams. I was hesitant to buy a car I had not personally seen or driven, but I trusted Greg and he was very patient with me throughout the process. Hennessy’s in-house “banker” John Sargent was also extremely helpful and courteous and the car was delivered with exceptional care within a week. I can’t thank the team at Hennessy enough for making a major transaction so easy and comfortable. If you’re considering buying a Porsche from out of state, please don’t hesitate to buy from Hennessy. Their reputation and execution are the best in the country.
Review №9
2022-04-29My experience at Hennessy Porsche was exceptionally well! Heather is such a great communicator and kept me updated on everything concerning my purchase. John with finance was great as well with a great sense of humor. I’m so glad I purchased my 2022 Porsche Macan from Hennessy. My car rides so smooth and handles the road well. Because of my experience with Porsche, I don’t think I will ever go back to Chevrolet, Nissan, or Ford. I highly recommend purchasing a vehicle from here. They made my experience feel personal rather than feeling like an ordinary customer. I’m elated to be part of the Porsche family!
Review №10
2022-06-12The best experience always. Abraham Caracheo is my sales advisor, and this is my second new Porsche purchase. This one I special order and everything was perfect, from the moment of building the Taycan with Abraham and delivery. I could not be happier and more satisfied. I will ONLY purchase a Porsche from Hennessy Porsche and hopefully Abraham will always be around to make it the most amazing shopping experience. A very happy customer. Many thanks, Kyle L