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KFC in Fayetteville
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Location on the map
Fayetteville, Fayette County, Georgia, US
Payments
Phone: +1 770-719-5069
Site: https://locations.kfc.com/ga/fay...
Site: https://locations.kfc.com/ga/fay...
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:11AM–8PM
KFC in other cities:
Comments (199)
Chicken was great as usual. Ordered $5 fill-up with original 2 piece chicken
Just left. Two locations in the store and one outside show a chicken sandwich combination as $6.99. I was charged $7.99 (before tax). When I caught the issue they refused to honor the thrice posted price, so I got my money back and left. This place is the worst KFC in the area
Waited THIRTY minutes in the drive-thru just to be told it was a 30 minute wait on chicken after placing my order and getting to the window to pay…. I left.Do better.
The managers and staff are very friendly, the wait is long because of the shortage of staff but everything is cooked fresh
Ordered a chicken sandwich and french fries for quick pick up. Got a pot pie and coleslaw. Pot pie was cold. Tried calling store 4 times. no answer.
Poorest service and never have they gotten my order correct on first time, I’ve given them four visits and no improvement, people are rude and do not perform there jobs very well, will never return to this location
Waited too long. Bad Food after waiting over half hr for it. Called for refund 845 said already closed? Got an email from co. Asked did I want food or credit back...Called asked for name? Hung up on ME. Terrible when all we wanted was to treat a 97 yr old veteran. My Dad said AWFUL. Just try harder and do whats RIGHT! I need a company to call or email at this address. No refund STILL!!!! 8/28 WAS THE DAY. CMON?? Also fresh grease makes horrible original fried chicken 🍗🍗🍗🍗🙄
So the food here usually comes out good, but thats about all they have going for them. Unorganized and SLOW SLOW SLOW.. Sometimes you can pick up in the lobby sometimes its closed. A line of 5 cars can take 20 minutes to get moved through. Some staff is nice...some staff needs to be replaced. You can wait in line for an absurd amount of time only to be told they are out of damn near everything.. Management should tighten up that entire store.
The fried chicken and sides were delicious. I enjoyed the meal.
I was missing some of my order when I got home but they were very apologetic when I went back and made sure to give me hot replacements
Worst experience since the pandemic. Only two cars in the Drive-Thru and it took 20 minutes to place my order. I ordered a pot pie and a breast fill up. Didnt receive my soda and received the smallest breasts I have ever had from KFC for 12 bucks. I will not be returning
If you really want to eat KFC this is NOT the one to go to: so keep driving until you find another one. The food is horrible. It tastes nothing like what KFC is known for and the food is always old, never fresh ... and especially the chicken. The chicken is full of feathers, literally, and hard enough to feel like a rock. Its just not good and staff could care less. Truly no use in complaining ... just take your business somewhere else. Now if you go there anyway, after reading this, dont say you werent warned.👎👎
Just left here. They dont have ANYTHING! I MEAN HARDLY ANYTHING. But what made me mad is that they charged me for a 6piece tender and I DIDNT GET IT. AFTER I sat in line over 45min AND watched them scream and argue with the customers in front of me. I spent $39 and got nothing I ordered at the speaker. Lord I hope covid ends soon!
Sometimes the line is long, but it seems to go somewhat quickly. Which brings me to my next point, they need to listen and watch what theyre doing when they ask what sides you want with your meal. I have been here I know of 3 times lately and they never give me the sides I ask for, they just throw in fries when I ordered mash potatoes and gravy. Next time Ill just sit there and take my time checking my order if I go back! They do it every time and they want $15 an hour and they cant take a simple order now!
Excellent! The Food was freshly made and hot! I got the #15 original breast meal, with side and drink. It was delicious! Thanks KFC
I think they cook it one piece at a time...took forever they didnt put in my coleslaw and chicken wasnt ever fresh after all that long wait in drive thru...not worth 20 bucks.
There was a wait today but the young lady taking the order did advice there is a delay which gave me the option to stay or go. Because of her pleasant tone i placed my order and patiently waited. People dont realize that order takers can make or break the sale. This young lady had a very pleasant demeanor all the way thru. Even to greeting me at the window. I love love love KFC coleslaw an their biscuits...
The cashier appeared to be new to the job but he tried his best to get our order right after several repeats. He is lacking proper training because he had to keep asking cook staff about the food request. We did not have a long wait time other guests were frustrated about having to wait for their order. There were obvious areas of the restaurant that needed to be cleaned. The food was fresh and good.
Love there chicken tenders idip them in the mashed potatoes and gravy
Just left this restaurant an the food was not hot at all. I look in my bag and I have literally 5 fries. I ask the gentleman at the window why I didnt receive what I paid for he said they were running low on fries because everybody ordered a meal. This is unacceptable he proceeds to place a few fries in the container. I cant understand why establishments as such are okay with horrible service like this is not okay.
To be fair, it was about 45 minutes before closing, but, no fries, no chicken sandwich.
I went inside of KFC Fayetteville yesterday at 2:45pm. I stood at the register for 5 minutes before the young guy came and told me they were closed and couldn’t take my order. I then asked if you’re closed why is the door unlocked. He stated that they leave it unlocked for night shift. I remind you it was 2:45 in the afternoon. The manager stood there and didn’t say anything. This was very unacceptable
If I could give it zero stars I would. This location was not very upon my arrival at around 7:45 there were a couple of cars ahead of me. It seem to take a very long time for those cars to be served. When I finally arrived at the speaker at 8:02 I was told the restaurant was closed, the guy was very rude. P.s.the hours posted online say this location closes at 9pm
The food is always fresh at this store in Fayetteville and the service is pleasant. Service time was a little bit slower than usual but the freshness made it worth the wait. Bravo!
I have never seen a group of rude,cant count individuals in my life.They are non problem solvers and should be fired.
I had ordered a two piece dark box and wanted original but was given baked. The heat was on and the restaurant was very warm. I was unsure if ac unit broken. My grandkids enjoyed the buffet. The person that took my order said she hadnt had a day off for a while. Maybe that is why my order was wrong. I didnt complain but wont order baked chicken again.
I have been there when they 1st open, Lunch Rush and late Afternoon.When they First open Buffett is the only time it is fully stocked. By lunch you pretty much have to ask for chicken except wings & livers(may be gizzards). No biscuits. The mashed potatoes always seem to have a odd flavor. Kind of old I guess is the best way to describe it. If bad service didnt kill the Buffet the Convid-19 virus will.
I went and ordered original chicken and the lady said they were out and I said I would wait until they made some fresh chicken. After a 16 minute wait my chicken was burned and my biscuit was hard as a rock. If they didnt want to serve me then say so. Dont take my money and waste my time. Times are too hard. This is the second time I got bad service from the drive through. I wont be back
Worst customer service ever. Youd be better off taking 9 hours to drive to Kentucky to get your chicken. They had a young woman that worked in the window who gave excellent customer service. I think she left because she was pregnant. Now they got the back up crew. back up crew is the worst.
We were seated in a timely manner, staff was friendly, but our server wasnt very attentive. Our drinks were never refilled, but my biggest complaint is that my steak was grossly overcooked to the extent that is wasnt fit to eat. The manager did have another one made for me, although by that time we had finished and were ready to leave. They did graciously package it to go. The grilled shrimp skewers and steamed veggies were wonderful, just probably wont have steak there again.
Great food. They let me order my two legs instead of thigh and leg deal😁. The ones in Griffin, neither let me😥. Unfortunately lost my business to Big Chic because they let me order this way. Fayetteville Rocks! Only one question.. I just didnt understand why no inside dining? All the others offer it??
After being told I would have to wait on my nashville hot tenders for 4 mins, I also order a #2 combo which was 2 beeast & and a wing,... again...supposedly as they left a breast out of the box! My Nashville hot tender was suppose to come with fries and no drink. Well I got no fries, I was really actually excited to try those, but again... another part of my order screwed up! Is it really so hard to get an order accurate? Chicken was good but I didnt get what I paid for!
It was not a good experience the first time. Service was terrible. Came back a year later in hopes it had improved. It didn’t, only this time the whole place just looked and felt dirty. Came back two years later out of desperation. (I love KFC coleslaw) ordered 2 large coleslaw in the drive through. Looked forward to it the whole ride home. Opened bag when I got home (12 miles away) to 2 large mashed potatoes. I should have checked, but I didn’t. Then again, I shouldn’t have had to. It was not a complicated order. I won’t be back.
Went at 500pm, ordered at window! Worst chicken I ever tasted! Old, dark brown greasy and too salty! This was on a Sunday when you would think it was a good turnover! Never go there and spend my 1500 again!! To beat it all I was taking a box to a sick friend!
Where to begin... KFC no longer has grilled chicken, baked beans, nor did I get my receipt ... but here is the fun part, I was near 285 before realizing that they had forgotten my biscuits... had to make a long trip back to make sure that the Family had all their food.... The Man at the window was apologetic and gave me the biscuits and a free side.... Now mind you, I live in LIthonia but stopped at this location in Fayetteville, GA on my way back home... I get Home and no WHITE MEAT!!!! This is frustrating! 42 bucks wasted!!!! KFC... get it together!!!!
My elderly parents only wanted the KFC pot pie. They told me they didnt have any. There was a pause. He said itll take 15 minutes to make some more. So they made some special for my parents. Thank you!
The food was petty good but the customer service wasnt very good at all in the drive-thru😒
Made the huge mistake of dining at this establishment two days ago. The staff was inept at best and took twenty minutes to hand us the meal for our family of four, which was literally 4 $5 fill up meals. The food and biscuits were way over cooked. There was only one other customer in the restaurant at the time. Business was very unclean also. I like KFC but will never eat at this one again.
My husband and I have frequent this KFC several times to try out their Buffet what we found is, theyve delay bringing out food to prevent you from getting a second course. Weve also noticed that they bring out only certain pieces of chicken, thighs and backs you will have to ask for another variety and that may take time. They were pulling food from the buffet to service people at the window. All in all not a very good service plan.
Well.. either the drive threw attendant needs to listen better or they need to fix there intercom system cause had to tell them my order 3 times. But other than that the service was quick and order was spot on
It was 6 months before my last visit to this location. I go because they are one of the few locations that still serves the ayce buffet option. This time had more choices from the menu, but they wouldnt keep the chicken replenished. I saw a manager check temps on all the items, so I know she saw the shortage of chicken still none was put out for another 10-15 minutes. No, they werent cooking fresh chicken as they had plenty to serve the drive thru. I stopped by for lunch, so that means I dont have a couple of hours to waste. Never experienced a chicken shortage before. But I didnt recognize any of the employees either, so that may be the reason. While we waited for chicken, I did see an employee in the back sneaking and eating
The chicken restaurant that is out of chicken.This location is always out of something. Typically, its the pot pies. Tonight, they were out of dark meat chicken. Actually, the only chicken that I was told was available, is white meat - original recipe. The previous 4 visits to this location was out of pot pies. Now, we have a backup restaurant in mind if KFC is out of our menu choice and we just go there instead.If youre lucky enough to get what you want, the food actually tastes pretty good. Just isnt worth the frustration.Update: Tried again tonight.... out of dark meat and only a pan of white meat left. Dont bother. ....
It was very disappointing. Me and my family waited for our food for about 15 minutes and an additional 15 for my little girls food. Needless to say by the time my daughter hot her food our food was cold waiting for hers! We also asked to speak with the manager whom by the way never came to our table to talk to us. We witnessed a woman standing at the buffet asking for someone to please refill the tea 3 times!!!
The Fat white lady that work at the front cashier is very slow with a rude attitude. Almost everytime I come here, theres never enough chicken at the buffet. You always have to ask them for chicken. Its not like theyre busy. Hardly anybody here and still so slow to help you.
Friendly staff. Buffet didnt look appetizing to us. The drink machine was spot on with the syrup: carbonation ratio. Love that Dr. Pepper. Food was good. Really liked the bistro tables instead of plain vanilla booth and tables. Decorated for Christmas. Nice touch.
I pulled up to the drive thru no one waited on me I wanted some chicken you know how you have that taste for something. I went inside and I asked the young lady if the headset was working she checked and said OMG it was out she was having technical difficulties with the headset she apologized and served me immediately with a smile on her face. I want to thank her for being so courteous.....way to go staff....#great job
Not the one to give one stars over one bad experience. I visit this location semi -frequently and have pretty ok experiences, nothing spectacular. Food usually takes a while and have occasionally received incorrect order (i.e. mashed potatoes instead of potato wedges). Went today and had an awful experience in regards to the food. I ordered the 4 piece Gold BBQ tenders and received a sandwich patty cut into 4 haphazard strips with the breading almost entirely missing. I asked the cashier and was able to get 3 extra real tenders in addition. When I returned home I noticed that they did a similar thing to a regular tender meal I ordered. Only one of the tenders was the cut up patty. This is unacceptable. The sandwich is much cheaper than the tenders therefore making you lose money. Just be up front that youre out of tenders or that there will be a wait.
Pulled up to the drive thru a little after 12 pm and no one took my order. Waited approx 5 mins for someone to say something.. finally I drove up to the first window. A teen walks up and says whats wrong? Im like Ive been waiting back there, no one took my order, are you guys closed? He says no but gives no explanation for why no one took my order. I go inside and get my meal. It was okay.. the cashier asks me to do a survey. I said oh sure, it will be negative because no one took my order when I was waiting out there that is why I came in. She just nods her head.... still no one gives me an explanation. I didnt complain with management. I just wanted my food. But I will not be back. Take heed to bad reviews, dont waste your time at this location.
My husband loves their chicken pot pie we just wish kfc wasnt so expensive the prices for chicken are really expensive ( for a bucket of chicken) but the food is good so🤷🏾!
Very poor customer service. At the food bar you have to keep asking for items that should automatically be replenished or you have the option of eating the dried out greasy chicken. Bathrooms are nasty with towels all over the floor. Two napkin dispensers empty, come on people were eating fried chicken. Dont expect to be greeted or acknowledged when you walk in. You feel like you have inconvenienced them by walking in. Guess they forget who is paying for their paychecks.
Worst fast food ever. They took 45 minutes to get us our food! And werent even busy. Maybe 8 people came in after us, and all got their food before we did. We ordered the $20 box and 2 kid popcorn chicken meals. From the sounds of it they were screwing up everyones order. Someone needs to get some more training before doing the easiest job ever. Wont be going back.
Ordered buffet, never brought out any chicken, only had 2 thighs, 2 wings and a leg of original recipe that was cold. I ask for some new chicken extra crispy 3 times and sat there, ate a couple of veggies and a cold wing and thigh hoping they would bring out some fresh cooked , waited and spent 45 minutes nibbling on a cold hard biscuit and the other few things I mentioned. All the while asking if they had anymore sweet tea, because that was also empty ..... after finally just giving up on getting any fresh chicken, I waited for the fresh sweet tea to be made, I waited for 20 minutes more and they finally set the tea up there, so now could fill up my cup with fresh sweet tea and wouldnt you know it......they forgot to put the sugar in the tea ........ I just left when that happened, discussed !!!!!! Oh, theres more but Im tired of texting. Good luck in the future, theyre going to need it !!!!
I ordered the Pot pies for the entire family, and they are delicious! There were just enough for four of us. This is a great shopping area if you want to walk off the calories! Lol.
Honestly the food here is iffy. Some days its decent, some days its not. Its my moms favorite spot, although as of recently she has not returned. I had a leg and breast, and I feel like I waited forever for it. But outside the wait time, its a normal KFC.
Ordered a chicken pot it only had vegetables in it . Not only that there was no inside crust at the bottom of the pie . This was a big disappointment.
The most poorly executed buffet I have ever experienced. I could possibly understand a restaurant giving a substandard experience occasionally, as no one is perfect, but my last two attempts to enjoy their buffet ended the same way...Visually unappealing and glaringly minus a key component of the menu...CHICKEN.Doubt Ill be back for a 3rd attempt at disappointment.
Unfortunately, the customer seating area, counter tops, and drink machine, were all sticky and grimy looking. The food at the buffet table was also very unappealing, and didnt look like it had been stirred since it had been put out! I never did see the restaurants food score, although there were several licenses, permits, etc., over the top of the cashiers shoulder. I almost took my meal back in to request a refund when I looked at my sandwich because the bun looked moldy at first. However, after more scrutiny, I figured it [the bun] had been toasted and those little, black specks probably came from the grill. Nevertheless, I pinched them off and threw away! Oh, one other thing! I only saw gloves on the person overseeing the buffet tables; none of the other food preparers wore any. This is one of the main reasons (other than truly being thankful I can eat what and when I want), I say a prayer before digging in!🤐
This is my third time giving the Buffett a try. Again, horribly slow putting food out. Have to constantly ask staff to replenish food. Plus The young lady that put out the food had the audacity to get mad when we asked for more chicken. Do better. Lol
They are slow. We wanted to go to the drive thru, but the speaker was out. The buffet was closed, but needed cleaning. They may need more staff/employees. Customer service could be better. The food was good.
The order was wrong. Even when my husband was repeating the order to make sure she had it right, she interrupted him and said I got it.... The workers are sloppy, low quality, and lack customer service basics. Food was hot but tasted like it was days old...nasty...If you just have to eat out, chic fil a is a better option.
Waited a pretty long time to place order for buffet. Then had to ask for chicken and biscuits to be put on bar. Poor gentleman ahead of me had to wait for about 20 min. for his order for 3. A lady and other gentleman waited in drive thru forever to get pot pies. Then got Attitude from worker when food finally arrived. NOW, I remember why I dont go to KFC in Fayetteville anymore. Not worth the stress.
The lady at the window had on gloves and a mask 😷 . Hallelujah someone cares .Great job KFC Staff
Out of Chicken Pot Pie - would be 20 minute wait. Chose 2 piece chicken box. Chicken wasnt freshly made - greasy, not crispy, dude answering drive thru seemed confused - on previous trip I ordered a $5 meal and they forgot the cookie. Called them and said they would give extra cookie to me next time. Drive-thru dude thought I wanted to buy a second meal. Finally got that straightened out because I had previous receipt and name of nice dude with whom I spoke regarding my missing cookie.
Completely unsatisfactory; and thats being extremely nice. I waited over twenty (20) minutes in the drive through as I was told to pull up and someone would bring my food to me. After the young man finally made it to my car with cold food; the order was completely wrong. And please keep in mind that this was not my first time at this establishment. the fist, second and third times were god awful; I went into the counter and was overlooked. No one ever acknowledge me all three times at the counter, so I decided to try the drive though and we know how that went. This restaurant is a stop along my route of travel to work. I generally stop at different restaurants to procure food for me and coworker. I dont think I will be spending my hard earned money with people who dont know how to operate a restaurant or have any idea of what customer service is all about.
The drive thru staff are always friendly which is definitely a plus!
The person taking the drive through order gave conflicting information, required me to give the order twice although she repeated it back correctly the first time and got then got it wrong. The food was terrible. The chicken was overcooked and very tough.
Running late setting up the buffet , didnt have it ready until after 1140. Still only put two to three pieces of chicken on bar with several people getting the bar. Everyone was having to ask for more chicken
Great customer service. Everytime I eat here I am never disappointed. Food always HOT.
I have given this chain fast food 3 chances.... All 3 times the service was terrible and the bar had no chicken.. I have ask on numerous occasion for chicken, and was given a go to hell look... Never again will I ever visit this slum again.... The tables were sticky, no napkins, There were once upon a time when okra was on the buffet and had eaten on the bar many times... This particular time,, the rude guy behind the counter said there were never any okra on the buffet.. not true.. Ive had it there before.... To make a long story short,,,,, I ask for some crispy chicken since they were out of chicken on the bar... after waiting 30 minutes, I asked again... still nothing,,,,, I went back up and asked again.. I watched them take out chicken out of the drive thru pan which was barely warm and dried up... Believe me not,,, They only put out 3 pieces of chicken.... My party still had to wait for chicken .. This buffet is way to high for for the quality of service and food... Never again!!!! Where do they find these people to work at this place...... I will definitely carry my business to Popeyes.. What was I thinking eating at KFC instead of Popeyes. I will be enclosing a picture for your viewing. Also, The employees were too busy on their phones with ear pieces. Seriously, this place should be shut down.... but wait..... then they cant eat the chicken they claim to have put on the buffet.
I am giving them a two because young man in drive thru on feb. 29th at 620 pm rushed me. then het proceeded to tell me he was on a timerIsaid well ,he said have a blessed day. In other words move onIs this the ki n d of service kfc gives i am in fayetteville ga .So disappointed in lack of hospitality
Location was not the cleanest(extremely sticky floor). Ordered my food to eat there and I guess they forgot about it, because I didnt get it until I brought it to their attention. They were nice so thats something.
I had gone thru the drive thru at the one in Fayetteville. I had two coupons and I was told that I couldnt use both at the drive thru at the same time and they actually made me drive back around to get the second order. The bad thing about it, there were no other cars at the drive thru. I thought that was ridiculous! I will never go back and Im calling corporate to let them know how foolish that was.
Is it me or does KFC have great chixken tenders. Went to KFC and they were packed but still made the food timely. Their buffet was clean and has utensils in tje correct spots. If you go on a tuesday its slammed pack. Senior day. Good place to stop for a quick lunch
For some reason there were only 2 people working when I went. It seemed like the cashier may have even been new. I was very disappointed. My order was wrong and I didnt even complain. Thats just how crazy it was.
Felt pretty unwelcomed and discriminated against. Placed my order at the drive through, pulled up to the window and the cashier told me my total. Gave the cashier whos name is Lakeidrea, the cash, she closed the window then gave me my change, I thanked her and she closed the window with out saying anything. Not one word in regards to my order such as It will be just one moment. When she handed me my food, I thanked her again and she slammed the window shut again not saying a word. Hate to think I was treated the way I was because Im white, but thats how it felt.
It took 10 minutes after I walked in before I was acknowledged by the staff and the first thing they rudely stated that they did not have chicken legs, thighs, wings, gravy and biscuits. didnt even apologize for the inconvenience.
Just pulled up to this KFC. No original, extra crispy and only white meat grilled chicken. Itll be 20 minutes on extra crispy. ITS A CHICKEN RESTAURANT why is there no chicken prepared.
This KFC in Fayetteville, GAs food is nice and Fresh. Maybe eye came at the right time. The customer service was excellent. The young lady at the drive thru was very, very kind. Eye will visit them again. ☺ .
It was ok because they hardly had small pieces of chicken. I had to keep asking for them. Other than that it was great my mom my daughter and I had a great time the food was delicious as always customer service was outstanding.
I placed a large order and it was missing a main item. I got all the way home and tried to call, but the phone was off the hook. I returned and an employee told me she knew I got everything in my order because she packed it. Not only was she wrong but she lied to cover herself! Poor customer service. You all should be ashamed. I am never going to return.
They cant even leep the buffet stocked up always out of items and always askong for food.if they cant keep it stocked then hire people that can.maybe they need corporate too check into this location
They usually goof up my meal. Yep, including TODAY. I get home and wheres my green beans? Why are my mashed potatoes swimming in gravy when I specifically asked for NONE??
Everything was great. The staff was very friendly. The gentleman who took my order was nice to my kids. The tables were a bit dirty, but there were still clean tables to pick from. Overall, a great experience.
Kind of wondering why my chicken tenders have bones in them. And they were out closlaw. I love KFC but the shafted me tonight, Im sorry Im done eating in Fayetteville, GA if they are just going to be terrible. First Ocharleys and then KFC you would believe how much refrained from using foul language in this review.
The cashier was extremely polite and professional there was a little wait but that is okay with me because that means that my food was being made fresh which I can definitely appreciate my food was hot and it was definitely good
Good food
Kendal is an awesome cashier and overall nice young man. Very helpful. Great Management staff. The GM Ms. Hobbs is the best.
I stood at the counter for 15 minutes without anyone saying anything to me that is absolutely ridiculous
They dont clean the chicken enough I wor at a KFC in ohio its fresh chicken they need to clean like there eating it
The last of my childhood greats! The KFC Buffet, some all you can eat original recipe chicken....-1 because they dont put the mac-n-chez on the bar. But over all worth the price!
Showed up at 8:27 pm and was told they were closed even though closing time was listed at 9 pm. Four other cars were also turned away.
His 2 piece snack in Crispy chicken was good! The delay in the line caused two cars in front of us to drive off, but the snack was worth the wait!
Closing and start times not listed on Google.
For my experience as soon as I enter through the door, it is a very dirty place, the sticky floor is very dirty tables and people are not friendly, I have always liked the food but they should include cleaning and good treatment to people
Food was old, sat out too long. Some containers were almost out of food, had to ask for them to put out chicken. Place was not very clean, staff too busy chatting, not paying attention to the buffet station or customers. I dont think Ill be back.
Service was good. Staff friendly. Restaurant eating area was a bit messy but they just finished lunch rush and were cleaning. Food is good.
Waited 15 minutes for potato wedges. Entire staff was more worried about talking on there cell phones then getting orders out. Not even a sorry for your wait once food arrived.
Placing order to go as we have done many times at fayetteville location when we were told we could only get okra for dine in... Cant get okra to go.... Though we have many times before.... Even sounds stupid... Left without placing any order... An now down street at Arbys... Im still laughing... No its too go... Heehhee
They had me waiting over 25 minutes for hot wings. I had to get out of my car and go inside to get them. The manager hands me the wings and didnt offer an apology or any explanation. I called their headquarters with a complaint the same day.
Did not have enough staff
Take out food is better than buffet. Vegetables on buffet was overcooked. Also what I thought was a muffin was bread pudding. Cobbler was good.
My go to place for a quick lunch
Why doesnt corporate take a better look at this joint it is really bad,my wife and I do the buffet when its stocked which is never,you have to ask for something that should always be there and ready,if not we leave,the drive thru and the too lazy to walk in gets the best service, why,that shouldnt be ,take care of the guests in store TOO,why not,this location gets a three star,HOW,I have no idea,need I say more,save your money go somewhere else folks
I enjoyed the fresh fried chicken, the cleanliness and the friendly staff. My friend enjoyed the buffet, bragging that the Peach Cobbler was good! Great experience
The chicken taste old, not fresh, coleslaw too watery, whats going on KFC
Waited 15 min in line for them to tell me they cant make my food at the window 😒
The manager is unprofessional at best. I cant believe hes been the manager here this long, it shows KFC doesnt care about their customers. Completely unsatisfied
Has 1 changed ? I didnt get a biscuit with my order and only one side dish. I got a cookie and a drink which I did want.
Use to be better and needs to be improved. Carol the cashier was very friendly but the chicken was overcooked and the buffet did not look that appetizing overall.
The employees, at two recent visits, have been very rude and lazy. The food is good, but the employees could use a sense of humor and lessons on how to talk to customers.
Service was TERRIBLE. We did the buffet and they had no chicken on the line, we had to ask, but it took forever to even ask because the girl who was supposed to be at the register was in the back.
Its KFC. I ordered food and received it within 5 minutes. Great service!
Chicken was super dry, paid $45 for my food for a group and didn’t get 1/2 the food. Horrible, slow and incompetent! Moving there in a few weeks and will never patronize this restaurant again. 😤
Employees have the worst attitude ever , I went there 3 times delt with 3 different people and all have bad attitude, one of them was a dinner time and the food was horrible and the cashier threw the Mac & cheese and the counter in front of other customers
Stopped in for a snack. I like the steak fries. Chicken good, but very greasy. The biscuit is always good with honey.
They are really trying to up their game. I was there today with my Grandchildren for lunch and everyone was helpful and friendly. Buffet was nice with lots of choices.
Biscuits was hard as a brick but the guy was nice and gave us new ones buffet kinda sucked. Wish it was more to it all in all the food was good
I just cant get over how you can go to chicken restaurant that does not have chicken? I pulled to the drive-thru again today and instead of acknowledging my presence, she glanced my way and then turned back and started talking loud and ignoring me.
KFC did not have enough chicken parts to choose from. We still had to wait for the cook to fry more chicken parts and no more while we were there.
3rd time this month...never get it right...then take forever to give money back ..never again...stay away....not worth it anyway....lost a customer
Not good. Under staffed, dirty floors, bland and old chicken. This place has fallen off big time. Used to be a enjoyable place to eat
The worst KFC they never have chicken ready and their excuses we are at Buffet location we run out quickly
They never seem to have original fried chicken or breasts. Always a disappointment. The staff isnt bad.
Everything was awful and I fo mean everything!
Ive never never had anything but positive experiences from this location. Food is always correct and the employees have always been very friendly.
The buffet is marginal, there was not any chicken or bisquits out when we went had to ask. Music was horrible as well.
Ate the buffet.. Need to clean the Trays better.. They were clean on top but dirty on the bottom with food stuck to it..Need to do better about cleanliness..
I liked the chicken and waffles. I do wish that I didnt have to wait so long to place my order in the drive thru.
KFC in Fayetteville needs better management. We ate at the buffet at least tried there was never no chicken on the buffet
Sometimes the food is fresh and sometimes it taste like it has been re-fried.. the customer service is ok for the most part
An awful experience. They could care less about anyone who walks in the door. Some people in front of me waited nearly an hour for their order, and it wasn’t even busy. They should close this one down
Full buffet, all the sides you want, fresh, hot, any chicken! Peach cobbler!!! Thats a rare spawn! And all less than 9 dollars!!!
Absolute worst customer service and manager Ive ever seen at a KFC. Rude no thank you no nothing absolutely worst experience!!!
This place sucks been here for 15 mins waiting on oir food all the blacks got theres that were behind us. Went up to find out what was taking so long and rhe stupied mexican that cant speak english didnt put our order in. This place sucks wont be back unprofessional and very racist against whites
The advertised closing time posted is 10pm. Lie. It closes at 8:30pm. Why not update the time so customers wont sit in drive-thru wasting their time?
Good job
Came to the buffet and it was empty no food had to wait 15 minutes for them to make more and it wasnt even busy! smh this will be my last time coming here
Made me wait for 45 minutes and then gave my food to somebody else. Worst service and worst way to do business. I dont know how the owner allows this.
They serve big portions and for reasonable rates. very welcoming staff members. Keep it up.
Ordered Famous Bowls. As always, they left out the cookies.
Took me 45 minutes and my food was burnt had no flavor at all. I was very disappointed.
I order a chicken pot pie no vegetable in it at all the meat was not done I been chewing for days with this chicken smh Fayetteville
Awful not good green beans bitter chicken very hard could barely bite into the food will not be back.You be need to improve the employee were not very friendly. ZERO!!!!
Wait 20 minute for my food the table was dirty one of the employee walk around on his phone going inside to order your food is bad as order inside!!!! Unprofessional employees
This restaurant is terrible, every time Ive been here the floors in the dining area has food,etc. on them, tables not cleaned
They never have anything to complete your order. They dont order supplies on time
They had customers waiting for 20mins or more coz they dont have any cooked chicken.
Employees are very rude.
Asked me to hang on a second and I said yes. 10 minutes later I had to beep my horn and they said it would be an hour wait for chicken.....No thank you! Very poor service!
Slow, sat at the drive thru for 45 minutes.
Store hours 10:30, open customer service staff said we do not open until 11 am. Need to change signs and websites.
The one in thomaston. Love the food its always fresh or made to order if asked bathrooms always clean great customer service.
Something always goes wrong with the order. It’s like the staff isn’t paying attention. It doesn’t matter the time or day u go to them I always have a problem here.
The food dosent taste good anymore. Place no clean, bathroom dirty. No napkins in Holder.
Kept having to ask them to fill the buffet and wasnt very good food at that bathrooms was nasty and floor was very sticky the employees had better time shooting the Crap than dealing with there responsibilities
The chicken is always old, hard and dried up! When you pay your money you expect quality food, not hard old dried up chicken!!
Horrible..Its nasty,food is gross,they need a makeover,staff dont care,how food is,order never right
Food is always good
Check your order, dont try to call with complaints either. Phone number is the fax line.
OK food, horrible service. Went twice and both times had to wait 15 min for my food. Food is not worth the wait.
Love the $5 fill-ups. Pot pie is outstanding as well as the 2 piece meal.
Good Food A bit slow But Still youre getting youre Food So 10 O 10
Normally have had issues here in the past, but the Manager Henry there is spot on. Thanks, Henry!
Im sitting in the drive thru as I type & have been in line for almost 10 minutes. BUT she did apologize for the wait.
Was very horrible could not keep enough chicken on the buffet. Had to ask for chicken twice and it took about 45 min to get chicken.on the buffet
It takes too much time to get your food ,but the food was good
Chicken suck employment slow order is never right
My family enjoys eating here on Sundays after church..so far no issues.
I ordered livers and they were burnt. My dog wouldnt even eat them.
Excellent customer service 2 weeks ago. Last week experienced terrible customer service
The food is good but they take to much. (10 to 30 minutes)
Drive through was slow.......Food was good.
Slow service and incorrect items ordered.
The KFC buffet in Fayetteville is the worst restaurant I have ever experienced
Food was good but my order was not what I asked for.
Hot food, seems to be new management more food was out, food was covered up, food was hot, service was great
It was good,the young lady that brought my food was very nice
The only issue we have here is that the chicken bins are always empty. You have to ask for chicken. It is that way every time we come but we still keep coming back.
Paid for buffet no food on it much and cashier with bad attitude
Love their 🍗 chicken always fresh, at least when I go and, I go often.
Food was great. Drive through was rather slow.
Great service, very fast and hot and that was in the drive-thru
Luv their buffet. Lots of vegetables, sides and KFC CHICKEN. Drink and dessert included.
Love that its all u can eat with good customer service
Great food, great prices and they have super customer service associates.
Good price for the buffet and drink also. Cashier has good hospitality
I love always Kfc food, specially grill chicken 🍗..+971554756572
The workers are amazing and the food is fresh and hot and ready
Enjoy chicken wings and cole slaw.
Total reviews rating 3.2
199 Reviews for KFC 2023:
Review №1
2022-01-20There are two handicap parking spaces here and many free parking spaces. The restaurant is in excellent shape and well organized. The employees are friendly and extremely knowledgeable about the food products sold in this restaurant. The fried chicken is the best. That is what KFC chicken is known for. The other food products are good as well. Excellent food service.
Review №2
2022-01-18I just ordered the new Beyond nuggets and much to my surprise, they are really good. Much better than the ones you buy at the market. They were moist inside with the KFC breading and cooked up in their own basket.These will definitely become a weekly lunch. Thanks KFC for jumping in for all us veggies.
Review №3
2022-02-17This kfc is closed inside. Apparently indefinitely! They leave the door open just to trick you into coming in. Just to inform you they are closed inside. Meanwhile the drive thru is completely stagnant and not moving at all! How about just shut the whole store down. You would be doing the community a big favor!
Review №4
2022-03-30Could not get food inside because no one wanted to work. The speaker for the drive through was broken. The person at the drive through just wanted to talk to everyone. Then no food after waiting 15 minutes. What’s wrong with KFC?
Review №5
2022-04-09First, I had to wait for them to cook the chicken, they didnt have enough on the line. I was okay with waiting, but when I got home it wasnt what I order. I ask for the original and they gave me crispy. On top of everything it looked old and dried out, I was extremely angry because I spend 40 dollars on something that wasnt edible
Review №6
2022-07-03No surprise. Customer service was good. Was not a fan of the mac and cheese.
Review №7
2022-03-04Not sure about this location, the service isn’t consistent, the chicken sandwiches are always hot but the other day they didn’t have any chicken, only tenders and sandwiches. This place always seem to not have an item.Sometimes you get great service sometimes it’s bad guess it’s just a roll of the dice.
Review №8
2022-05-23The new chicken sandwich is excellent. Service was fast and fun. Location clean staff helpful.
Review №9
2022-03-05Its 5pm this location ALWAYS Never have Chicken Ready! They always out of Chicken the customer service is horrible! They let you sit in line for 15-20mins just to tell you they do t have Chicken its Ridiculous! Whoever owns this location needs to sale immediately! How do they even make a profit!
Review №10
2021-12-27I ordered 6 piece bbq wings they were cold dumped with unkind bbq sauce the fries were hard and recooked. I was served scraps and was charged gourmet price. I am done with KFC. This isnt the 1st bad experience with KFC even a different location. KFC has become mediocre. I wont wont be buying anymore KFC. KFC originally SUCKS at this point. Bye Bye KFC!!!