Delivery
Yes
Kings Colonial Ford, Inc. in Brunswick
Categories
Location on the map
Brunswick, Glynn County, Georgia, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 912-264-6400
Site: https://kingscolonialford.com/
Site: https://kingscolonialford.com/
Opening hours
- Monday:8:30AM–7PM
- Tuesday:8:30AM–7PM
- Wednesday:8:30AM–7PM
- Thursday:8:30AM–7PM
- Friday:8:30AM–7PM
- Saturday:9AM–5PM
- Sunday:Closed
Comments (142)
I used the Quick Lane service center for oil change, alignment and will be having them put a couple of new tires on one of my vehicles.Jimmy, the manager is great! Very helpful and attentive. He explained everything to me that needed to be done to the car and didnt try to sell me anything I didnt need.Its sometimes difficult to find car people you can trust but Im starting to feel very comfortable with these guys. The prices seem fair and so far, so good on the services to my cars.
Took my car in for some oil and two new tires. I found out the guy in the shop managed to damage my rim putting the tire on. Without me even saying anything, they immediately honored the service and had the rim repaired. They offered a rental and it was completed with perfection by the next day. Things happen and they offered to comp the service.Thank you Ford.
Went in for aFuel filter change. When I left the water separator light came on. Went back to have it checked. They found no water in fuel. They could not get the light to go out. Of course this cuts the power down in truck. They had to make a date to repair it five days later. Cant take it back untill next Tuesday. Had no problem before this happened. Ill keep you informed.
Great experience at Brunswick Colonial Ford. Our dealership representative, Billy, went above and beyond for us. Treated us with honesty and professionalism throughout the entire purchasing process.
My father was looking for a newer used F-150. They had one in the lot that he was interested in and made arrangements and filed out paperwork before traveling 3.5 hours from Tallahassee to the dealership. Upon arrival and looking over the truck he noticed the truck had been in an accident and poorly executed repairs. There was never any discussion about a crash. There was a few mechanical issues nothing too crazy but at this point he was upset over the whole deal. The salesman got the sales manager to assist. His solution was offer a lesser truck for 5k more. This sums up the experience. Take from this review what you will buy with the world open to online shopping... dont be afraid to look around before buying here.
Everyone at Kings Colonial made my car buying experience easy and enjoyable. The atmosphere is laid back and friendly, not intimidating like some dealerships.Joe walked me through the process in a knowledgeable, professional yet friendly way. Im a bit detail oriented and more than a little persnickety and Joe hung right in there patiently answering my questions and providing everything that I needed to make a decision.This is the second Explorer that I have purchased from Kings Colonial but it wont be my last.
Had device done in March engine light came on again. Went back yesterday they couldnt get codes claiming something was attached they would have to pull my console out .remind you they had just got codes a month before so did another auto store. Come to find out the attached a god that was never hooked up I feel they did work that wasnt authorized n none of there business. Scam trying to get money for unhooking what they did. Very dishonest
Good prices, excellent service and great selection of cars. The team worked smoothly with my husband and me from picking out a car that had the features we wanted at a price we needed to getting approved financing and having all the paperwork ready to sign. There was no hidden catches, everything was explained plainly and with patience and respect. Great job, everyone!Note: We worked with Robert to find a great deal. :)
While in travel I Bought a used Subaru Forrester because kings Colonial dealer couldn’t service my 2010 Edge with transmission problems for 6 days, I was told it was Because they only had one tech who was busy with warranty work according to service manager. The Forrester I bought from Kings Colonial Ford to replace the Edge required almost $1,000 in repairs to the BSD system which was not disclosed prior to the sale. It was also caused by an accident to the rear bumper area that was also not disclosed prior to the sale. They were friendly enough but I really got taken by this dealership in my time of need. /JB Virginia Beach
The service department is top notch! Went to Kings to have some work done on my truck under warranty that a previous shop had done. Dave the diesel mechanic was amazing he went above and beyond to make things right. Very talented young man! The office personal was amazing all the way up to office/ shop manager. Took the time to ask questions and we all got to know each other made me feel at home and comfortable. Hands down the BEST experience I have ever had with any service department. And Dave blew me away with his knowledge and customer service. Highly recommend Kings service department for all your needs. OUTSTANDING!
Getting a car repair, so far the gentleman has been nothing but awesome. He answered all questions and gave us straight forward information.
King’s Colonial Ford Service department was willing to help us on a Saturday, when we were traveling when no other shops in town were able to help. We had a piece of metal in our tire and it couldn’t be repaired. They had no tires of that size in stock, but Billy called around to other places to try to help us, and they gave us assistance in getting our spare on and getting us back on the road. We are thankful for the goo, friendly folks at King’s Colonial!
Great service. Thank you. Far above my expectations.
I purchased my first Ford and my first ever brand new vehicle from this location. Ive always wanted a Ford. On April 9th I called to make an appointment for service on my vehicle to be done on April 15th. I needed an oil change (No problem there. Mr. Jimmy has always been great). He called me when it was done. There was a recall they needed to repair (No problem in the service depart either). They also called me when it was done. Lastly, I needed the weather stripping on the driver side of the windshield replace. This is a common problem so Im told. When I made my appointment I was told the part was in stock. My vehicle was taken to the Body Shop around 11:30am. I never from them. I called at 4:15pm as I was preparing to leave my home 45 mins. away. To be told my Shawn Atkins that the part was on order. When I asked why I wasnt notified he told me he just found out 15 mins ago. In that same sentence he also told me that he had reached out to other dealerships in the area to see if they had one and he has one on order that will be the next day. I told him I was highly upset as it was my only week day off for a month and that I made the appointment to ensure everything could be done on the same day. All he said was he will have the part tomorrow. This is my only vehicle and I work in Florida. Thankfully I was able to borrow a car from family to get the work. So now the next day comes. By 2:40pm I still had heard nothing from Shawn, so I called. He tells me the part did not come in. I asked again, why was I not notified? He says there is another truck coming in at 3:30pm and he will call me if it comes or even if it doesnt. I said ok. Well, by 4:15pm I again had not heard from him. So I call...again. He tells me the part is not in. When I ask...again...why I wasnt called back he begins to YELL (Im being nice and using family friendly language here). I told him not to do that and he continued and said he was getting me off of his line and then HUNG UP on me. I was in complete shock and disbelief. I was so upset and hurt. I called back to speak to a manager to explain what transpired. Mr. Rick was kind enough to go and get my vehicle from the Body Shop and handle everything for me. Even now as I type this it brings tears to my eyes to be treated in such a manner for no reason. Shawn Atkins is incompetent and the very epitome of HORRIFIC customer service. Unfortunately this incident has left such a horrible taste in my mouth that I will never purchase another Ford again. Im strongly contemplating selling this one just to have nothing to do with Ford. I will never take my vehicle here for service again.
This dealership is great. They went above and beyond to make my buying experience awesome. Our sale men John Boatright listen to all my needs plus the needs of my seven year daughter who was with me. I love my 2013 ford escape, and Richard in finance even saved me money from what I was paying. I will tell everyone if you want to deal with a dealership that still has values and not a numbers game this is the place to go. Thank you, Kings Colonial Ford.
Jimmy is the man! He was so pleasant & helpful over the phone that I made sure to ask for him when I arrived for a recall & oil change. He also washed my truck free of charge. No waiting. I will definitely be back. Many Thanks!!
Unkind, unhelpful, disrespectful and all around difficult to work with. If you are an out-of-town person please bring your vehicle to another nearby Ford dealership. It will be worth it. These folks were zero help. They did not fix the problem after a $1100 repair job. They did work that did not need to be done - per another Ford dealership. When we got our car back to head home the same problem surfaced within one hour. Turns out all the car needed was new spark plugs and a tuneup.
Highly recommended!!! Our family was driving home to Virginia from vacation in Florida. And encountered a problem with what we thought was our transmission. Randy, the service manager, test drove our vehicle right away and accurately diagnosed . Thanks to their expertise we were back on the road and heading home to Virginia on schedule.
I cant say enough good things about Kings Colonial. First, their new store looks great! I bought a vehicle from them and out was the first time ever that a sales person (RJ) didnt constantly harass me via phone, email or text, RJ is a great guy!Their store, their staff, their process is all top notch! Of course the Ford product speaks for itself and is also amazing.
Chip Johnson helped us buy our 2016 Toyota Rav-4 and we truly could not ask for a better salesman! Chip was not pushy AT ALL, was so happy and willing to work with us and our budget, and made the whole process enjoyable and virtually stress-free. I highly recommend Chip and King’s Colonial as a whole if you’re in the market for a Ford or a fairly priced, high quality preowned vehicle.
Best car buying experience Ive ever had. They didnt have exactly what I wanted. They found it. There was no haggling or pressure. Shawn was a pleasure to work with and Richard in financing gave me several option. This is the 2nd car weve bought from Kings and we will buy from them when need be in the future.
RJ Dilts was the best professional car salesman Ive ever worked with. He was very knowledgeable about financing options and product knowledge absolutely love my Jeep best car buying experience Ive ever had thanks to him and Kings! I will definitely buy my next car there again!!
I bought a Toyota Avalon from Kings Colonial Ford 6 months ago! We found the car we were interested in online and were promptly contacted by RJ Diltz. RJ was very helpful and straightforward with the process which I was very greatful! There were no hidden details and endless negotiations. We had been to our local dealership and spent over an hour waiting on them to simply give us a price for a used car so this was a very welcomed experience!They gave us what we considered a very generous trade in value on our car and a great deal on the purchase! We were in and out with our new car in a little less that 2 hours!The thing I am most appreciative of is RJ continues to check in on a regular basis, making sure we are satisfied with our car! With it being a used car, we had a couple of minor adjustments that needed to be made after the purchase and he was wonderful in facilitating getting them taken care of! I have never had a car salesmen willing to help to that extent or to follow up months down the road! A+ salesman and will definitely return there for our next purchase!Service department is excellent as well! All around, 5 star service at KCF!
I have been a customer of Kings for more than 20 years. I have never had a bad experience with the employees of the dealership. I highly recommend Kings if you are in the market for a Ford - new or used.
Great place to shop if you like stress free and quick.Eric Tucker was more than helpful and honest in my vehicle purchase. Didnt feel like a chuck and drive. Laid back and professional is the best description. Will recommend to everyone. Never thought i would buy a Ford but i did.
Thought I was going to have a good experience until they tried to sale me a used car for $1000.00!!!!! Over retail. For a Prius that the battery is out of warranty. Also the sales person cussed in front of my kids several times. Sad to say thats the prime example of why people hate dealerships and dealers. Sad really sad. Seems to me like youll have a good experience with them if your not concerned about finding a good deal on a vehicle. Wish I could speak to the owner. They have to care more about there business then to run it like that. Just wanted a good deal without feeling violated lol. Good luck running business like that guys.
We bought a used car for my son and 4 days after we purchased it, a crack in the radiator happened (something we come to find out is common in that make and model). We brought it back and the radiator was replaced at no expense to us. We were very appreciative that even though it was an as is purchase, we were not charged for the repairs. Trey Lester was our salesman, he was great to work with!Update- 6 months after buying this car, we have had issues and now the car is a very expensive disposable car, we are having to junk it as it needs a new engine. Now my son has no car and no more money to buy another! My used car purchased just after my sons is in great running condition, but was a newer and more expensive car. Very disappointed in the purchase of my sons first car, I dont think Kings Colonial checked it out very well before reselling it.
Cross your fingers if you get any interior work done on your car that they dont scratch anything. They scratched my front dash and didnt replace it then told me they didnt replace it because my car is and older car (06 Ford Mustang) which has nothing to do with it. Well anyway they took it to a body shop which half did the job. So I tell the guy the scratches are still visible and he tells me thats the best he can do. When the best he could do is replace it. Been a loyal customer for 4 to 5 years getting oil changes and work done here and there and thats how im treated. I wont be returning to Kings Colonial Ford!!!!
I purchased a car here and the service from the sales department was way above far. After having searched for the perfect vehicle for almost a month I was blown away when I found the perfect car right here in Brunswick. My father had recommended this Kings Colonial and he was right. Top notch. If I could give 10 stars, I would.
Horrible service experience with my new F150! I purchased the Premium Care extended warranty through Ford and ended up paying for the $500.00 repair myself. I provided Ford documents showing the warranty four days prior to picking up my truck, yet they could not help me. They were too busy. Getting someone to return my telephone calls was impossible.I will try to obtain reimbursement but not holding my breath.
RJ assisted me with my purchase. He was extremely friendly, understanding, and patient. He worked with my schedule and quickly got me into the perfect vehicle. I was nervous about buying from a dealership, but RJ made it a breeze. If you are looking for a new vehicle, RJ will treat you like family!
I enjoyed my experience at Kings Colonial. Went twice to test drive. Even though I didnt get a Ford, the experiences I had there were very enjoyable. If you live in or near Brunswick like I do, Kings Colonial is the way to go. great people.
Kings Colonial Ford was fabulous! I HIGHLY recommend seeing RJ Dilts! He helped me so much! He let me see every aspect of getting my new car and made sure I got the best deal, especially since I was a first time buyer. I will definitely be going back to see him in the future and I recommend him and the dealership to all my family and friends!
I have used Kings Colonial Ford for many years. My first sales person is still to this day my favorite salesperson, his name is R.J. He is always available to help with any issues (even after hours and responds quickly) he makes sure all deals come out fairly for both sides. I particularly like that he wont sell me just anything so he can make a few bucks. He knows my lifestyle and wants to make sure it will fit my needs for years to come as well as being in my means. On the chances he cant make the deal work, he doesnt drag you around, he simply calls and tells you what is going on. Hes by far the most honest sale person I have ever dealt with (as I have made mistakes by buying elsewhere). I cannot wait for my next purchase with Kings & R.J, which will hopefully be sooner rather than later. So with that said, shout out to R.J for always being an outstanding sales person to me and my family. We appreciate you and all you have done over the years :)
Been to many dealers though out my life never bought a car. We did here and got a great deal with no hassle. Very friendly folks and an awesome car for a fare price. Highly recommended.
RJ truly made the Online Vehicle Buying process for us at Kings Colonial Ford a seamless and enjoyable experience! We were searching on a nationwide basis for our vehicle & RJ was the only one that could make the deal happen with such a clean new model vehicle!Thanks again,Ryan
I cant say enough about Kings Colonial Ford in Brunswick Georgia. Both my husband and I were lucky enough to have R.J. Dilts help us find the perfect automobiles. We bought an Escape and an Expedition and could not be happier. RJ was professionable, knowledgeable, not to mention personable and friendly. He continues to know us by name and always has a friendly smile. Actually, he did too good a job. We havent upgraded because we both love our choices! We recommended him to friends who both bought cars and were very happy with the experience. Well be coming back!
I can not say enough about RJ Dilts. He has been selling us vehicles for 20 plus years! He always gives us top notch service. Today he sold us a car for our son. He was eager to help me at 8:30 this morning and got us approved in a very short period of time. We have always trusted this company and their staff to give us the best deal and best service! Thanks RJ and Rick you sure made his day! Thanks Kings Colonial Ford for having only but the best employees! Thanks again RJ! Your the best!
Horrible service experience. Took my vehicle in on 3 separate days to be looked at. They just couldnt get to it even though I had an appointment. One day they didnt even call me and locked up for the night while they had possession of my vehicle. I had to call a cab to get home and then back to work the next day. Once they did finally make time, they couldnt figure out what was wrong with it. I would never take another vehicle here.
Simply a great buying experience. Billy is really a sincere, helpful, and accommodating sales consultant. Will be sure to everyone we know looking for a car to him.
My husband was looking for a mustang for my anniversary gift. He found one on Kings Colonial Fords website and we sent a message at 10pm. We were not expecting to hear anything until the next day but we were actually answered right away by RJ Dilts. He provided some information and said he would provide more information the next morning when he arrived at the dealership.RJ provided more information the next morning and I decided to drive to Brunswick to see the car. RJ was never pushy about selling the car and he provided me with all the information he had available. I felt that he was a trustworthy person and he made purchasing the vehicle a pleasant experience. Every employee that I dealt with was very nice and helpful.RJ even went as far as contacting me later to make sure everything was ok and to make sure I knew about the added benefits from Ford (SYNC) for my car. He truly goes above and beyond.When Im ready to purchase another vehicle, Kings Colonial Ford will be my first stop.
I have been considering getting a new car and while I may be looking later this year Im definitely coming to Kings colonial Ford. Joni Boatwright is amazing. Very professional and knows her vehicles. Thanks for all the information you shared Joni and Im definitely coming back.
This is my third vehicle I have bought at Kings and has always had a great experience. Rick in financing does a great job at making sure your making the best financial decision possible.
Purchased a used car from RJ. They have a well developed website that actually lists what the car features are. The pictures were detailed enough that I did not have to ask for any more. They include a video too. I live in Florida and drove 5 hours to get the vehicle. I felt so confident with them that I put money down without ever seeing it. I would never have done this if the salesman, RJ, wasnt so responsive. Every question I had came back with an honest and fast answer. He did not play any games nor give me the feeling that I was dealing with a car salesman and the persona that goes with that label. When I got to the dealership I did not feel pressured into anything. Though the 5 salesmen outside the dealership waiting by the door is a big no no I had not problems with them. In 5 years when its time for me to get a new car, I will undoubtedly look at Kings Colonials inventory.
Just bought another Ford from my friends at Kings Colonial Ford in Brunswick. I had a great time yesterday visiting with my long time friend Rick Walter. Rick sold me several Fords during my 18 years in Brunswick and every deal was a very pleasant experience.I became interested in a Ford Explorer on Kings Internet web site,for my wife Terri. After requesting additional information, RJ Dilts was quick to respond via email and text message. RJ put me in contact with Chip Johnson, another friendly sales associate at Kings. Chip answered all of my questions and offered a test ride. We had a great time getting to know each other while driving the Eddie Bauer Explorer. Rick evaluated my trades, and made me an offer. After a brief negotiation, I pretty much had my mind made up. Rick introduced me to Richard Willis, Kings finance representative.Richard offered me a low finance rate and a very reasonably priced extended vehicle warranty. Folks,it was a done deal. I would recommend Kings Colonial to anyone interested in a new Ford or used vehicle. Im very satisfied with the sale. Terri is happy with her Blue Eddie Bauer. We are both satisfied with another quality Ford product and friendly, courteous service from Kings Colonial Ford
So I wanted to trade in my 2015 f150 for a new 2017 Ford Fusion. I contacted the internet sales dept. late on Friday night. R.J. Diltz contacted me the next morning via email to contact him to discuss working out a deal. We talked briefly over the phone and I decided to head on up to the dealership. Mr. Diltz showed us a couple cars and we decided on one after a test drive. During filling out the paper work he writes my social down all wrong and tries to spell my name wrong then tells me that hes sorry for his carelessness he had to many beers last night. He turns the paperwork in and says itll be a few minutes. All the while hes outside chain smoking cigarettes. He comes and finds us to say hes sorry but ford has his hands tied and he cant do anything to help us. Really? There was no negotiations or anything. At this point I was over Kings Colonial Ford. Where does this slacker of a salesman get off? To shorten this story up, we went to Murray Ford in Kingsland Ga where they bent over backwards to make things work for me. They got me in a 2017 Ford Fusion that my wife and I picked out and asked no questions. They made the deal work! Shout out to Tj and the entire sales team at Murray Ford in Kingsland Ga!
King Colonial Ford has a great staff. My salesman (RJ) made the purchase of my ford Edge a pleasurable experence. The whole staff was great. What a great company to deal with. Thank you for making senior citizen very happy.Catherine Bailey
I was referred to RJ Dilts at Kings Colonial Ford to help me find a truck for my son turning 16. RJ did not disappoint! He helped me find the right truck at the right price even offered to be a part of the reveal at my sons birthday! RJ even came through for us in backing the product after the sale when we realized that the truck had a recall that was never performed on the transmission. RJ and Kings Colonial made sure we were taken care of. Thank you!!!!
NEVER EVER BUY A VEHICLE HERE. we purchased a 2004 chrysler sebring and had it only 11 months and the motor went. we went and spoke to the district manager to see if they would help fix it because it will cost 5,000 for a motor and we still have to pay 5,000 balance owed. they say it is because we bought it as is. I believe they should at least help pay some of the repairs because they knew the motor was going. well, they will get the piece of junk back and we will never deal with them again. you would think if they want to keep customers coming back they would help them after the sale as well. very poor dealership and they dont care about anyone after you leave the lot. bad business and greedy only for themselves. dont care about the customers. I hope they lose a lot of money on this as they wont get another penny from me.
I spent a lot of time shopping for vehicles out of town. I was just about to purchase when I called RJ at Kings Colonial Ford. He worked his numbers and I was driving a brand new F150 Sport within a few hours. Thanks RJ! When its time for an upgrade, youll be the first call I make.Jerry
Honestly the most awkward Ford dealership Ive ever been to. The administrative staff seriously works out of a trailer in the parking lot, and none of them have ever really been capable of processing even a simple oil change without having to find a superior or veteran of the work place to help them navigate the computer system. Theyre currently doing renovations, so hopefully it will liven the place up. They dont have many options on the cars to choose from in the lot either. On top of all that, it is nearly impossible to navigate through their cramped and overcrowded parking lot.
Joe Yagel, my Sales Professional, made my buying experience easy. Most important to me was that he listened.
RJ my salesman was the greatest! Also great experience with Shawn Dougherty. I would highly recommend RJ Dilts to anyone. Was in and out fast. Just a great bunch of people there. No muss - no fuss which is the way it should be. Did not expect to have such great people on my side all the way through!! Thanks so much RJ!
These people are the best! Lee King is the head honcho! Very nice gentleman. Richard Willis does the financing. Love this big bear. Rick Walter does the appraisals. Sweetheart. RJ Dilts is the best salesman ever. Honest as the day is long. Goes beyond his job to find the best deal. He has my heart. Nicest guy you will ever meet. Purchased several cars and will continue to do so.Thanks RJ for the sweet ride and great desl. Love you guys!😛💗💗💗💗
My car was recently totaled and I was driving a rental car, which I fell in love with! It was a 2017 Ford Fusion Hybrid. I went online and did some research and decided this is the car I want, not the Hybrid, but a new Ford Fusion. I looked on their website and found the car I wanted and it was Red which is a must for me!!!! I sent an email asking for more information. In no time at all R.J. Dilts replied to my email and invited me to come and test drive the car. So, my husband and I went to see the car and get more information. R.J. answered all our questions and then some. We told him we needed the weekend to discuss it and we would get back with him on Monday. Monday morning R.J. emailed me and said my car did not sale over the weekend and was waiting for me. I got so excited!!!! My lunch I was driving my new car! R.J. took the time to sync my phone and show me how to use the menu to do everything. He was so helpful and easy to sit and talk to. I am so excited about my new car and so grateful for R.J. Dilts! Thank you so much!!!!! Looking for a new car? RJ is your man to see!
The company I work for took my work truck there to get the oil changed And have something in the ignition switch fixed. When I got the truck back all of my equipment was piled up in the cab of the truck and they didnt fix the ignition switch. Im not sure that I would take my personal vehicle up there after this.
Best car buying experience ever! Have made 3 purchases and all went as smooth as silk. Trey Rocks! always meets any request put before him.
They did a lot of work on my truck that didnt need to be done. They said they replaced a lot of stuff and did this and that...never touched it. They left a brand new fuel pump in the box still in the back of my truck...but yet they replaced it. How stupid can you get.
Great Experience! Amazing customer service!Fastest time I’ve ever experienced when purchasing a vehicle.
Joe our salesman is always so helpful and attentive to our needs. He knows just what we want!
I havent bought a vehicle here yet but I have been to the parts department and got great service. If and when I do purchase a nother vehicle it will be here because you can get a better price here because they dont have the overhead other dealers have.
Poor Service, bought a $15,000 truck within a month had problems they wont help at all even though it was their truck. Service department never even called back after they looked at it and charged $95 just to look at it, again even though we bought it there. So we have to fix it ourselves and will NEVER buy from here again.
Justin in Service was Very nice and Professional. Great Service and completed as promised. Very Happy with this Dealership im new to the area. I Will definitely come back.
I was very happy with the service, I am very happy that King Clonial Ford made the up grade with the people that serv you and the service.
If you are looking for a salesman who is honest & knowledgeable, go see RJ. RJ has helped my family in the car buying process for years and will continue to in the future. Thanks for being awesome, RJ!
The sales team is unbelievably honest, fast, and good, will come back in the future.
Had a great time, the sales dept worked the deal we wanted and we could not be happier. we have not had a single problem with the car thanks rj you were great.
Very professional & courteous!! Robert& Shaun helped my wife purchase her vehicle.
Employees were as rude as it gets. Poor customer service.
Went to service department. Had me in and out pronto. Friendly, professional quick lube department.
They are always very helpful and fast service for my visits. The service department is great, I love it. I would recommend Kings to anyone!
Friendly and worry free professional service.Reasonable prices too!Only place I take my truck, because I love my truck!
They are the only Ford dealerships that honors My Ford agreements in the area. With two Fords, it makes the drive worthwhile.
Fast service, Great customer service, manager Quick Lane “Jimmy” explained necessities and discounts. Job well done!!!!!
Want a great dealership experience? Drive 15 miles north of town and find Hodges Ford just off I95.
It was very professional and helpful, their computer systems was down . They still serviced my truck and got me on my way in a timely manner...
Get a letter about a recall. Was told that it would cost 100$ to see if I had the recall even though the truck is doing the recall thing.
Robert was a great salesman, not pushy and very transparent...thanks Robert mom loves her new f150
Sean, in the COLLISION DEPT... Took care of my mom, just like it was his mom... OUTSTANDING JOB!!Today 10-15-18 THANKS A BUNCH SEAN... Hope you enjoyed your lunch today...
Tried to look at a Ford GT Mustang today there was No One to Great Me and give me info Guess they did not need to Sale the GT. This not the first time I been on there Lot and no Greating!
The service was excellent. The people were very professional and friendly and they got me back on the road quickly. Great group of people
I have complete confidence in the service crew. Fair prices and best service in Brunswick.
Ripped me off. Not many dealers that dont but they did me dirty. Never again here.
The people who work here are nice and work with you and your work schedule .They keep your car working right.
Great customer service!!!!!Rj was the best I couldn’t be happier with my decision shopped their with peace of mind and the best deal ever!!!!!👍👍
Always a pleasure to deal with Richard and Robert, they understand customer service and Ford
Had my A/C recharged and was impressed with a quick turn around, and great service.
Great people and good service dept. If needing a vehicle ask for RJ.
If youre looking for a deal, or a one of a kind see Richard Willis. Hell take care of ya.
They are quick, efficient & some of the nicest guys Ive ever met!
They were very helpful and not pushy and it felt like they really do care.
Friendly people and a good selection of vehicles. The new facility looks great!
Honest trustworthy advice on repairs. No charge just pure help. Refreshing!
Friendly and fast service and knows what they are doing
Service and oil change was perfect. I TRUST THESE PEOPLE
Quick service lane is the best when you have an appointment.
Excellent service!! get the job done quickly!!
Bought a used truck. Excellent service. Friendly peoplr
Counter person in quick lube is snoby other than that ok
Kings has been my go-too place for trucks for 25 years
Straight forward, no pressure and gave us the info that we needed to think about.
Very friendly and helpful sales and management.
Not a bad place to visit takes awhile for service
I got what I neededVerry helpfull
Always treated very well when I go here.
These guys are on top of their game, great job !!!!
Gave me the correct information about my safely
Fixed my car saved me money.
Good people, great service.
Bought my 2014 f150 here
Very nice dealership!
Great staff!
Wouldnt give them any of my money
Mont no
Absolutely excellent service!!
Love the products and people here
Great service and personnel.
Go see RJ Dilts
Great body shop
Great dealership!
They were helpful
,
Friendly
Helpful
Great service
Great service
Very good.
Great service
Quick lame 😒
It was great
Great guys
Very pretty
Total reviews rating 4.2
142 Reviews for Kings Colonial Ford, Inc. 2023:
Review №1
2022-05-07Do not take your car there! My sister took her Ford in for service. A oil change and and tire rotation that’s all. After the service was completed she was a half a block away and the tire came completely off the truck!! She called Ford they told her drive it back to them! I had to go and take pictures to show them that wasn’t possible. They said it would be at least Tuesday before they could tell her something about her vehicle, we had to make noise to get a rental car. When I tried to let them know what our expectations was but they didn’t want to hear it. If it’s not made right we will see them in court!
Review №2
2022-04-13Tony and Letitia in the Body Shop were both very nice and also very helpful. Tony spent a lot of time walking me through what exactly he would need to do to repair my car. And the finished work was perfect.
Review №3
2022-05-24Got the best and quick trade in. I traded my kia for a bigger auto. I love it. Yes the best in auto.will stick with this place.thank yall for being so helpful and sweet.love my Ford.
Review №4
2020-12-31I wanted a new Bronco Sport. But they are back ordered for forever. I called Kings Colonial Ford to add my name to the waiting list. The salesman, Joe Yager, said they had one on the lot right now. That it had just been delivered! What? I asked him to describe it. And yes it was exactly what I was looking for, my hearts desire! So, I went and got it!Joe was absolutely the Very BEST!!!
Review №5
2022-01-21Quick Lane saved the day. My tire pressure indicator light came on. Tire pressure low. I immediately took it to Ford and within 15 minutes of arrival all tires where checked and got air. Amazing customer service. Thank you so much.
Review №6
2021-08-17I compliment this dealership and staff for wonderful service and timeliness for service visit. During these unprecedented times, with labor shortages and sickness, they were outstanding. I thought I was going to miss a trip to visit my son, whom I have not seen since Thanksgiving, and they rescued me. Thank you for a job well done!
Review №7
2021-09-04We are on vacation from Circleville Ohio, we had a problem with the Ford Edge that we are driving. Brought it to Colonial Ford and received some of the best service that we have ever received at a Ford dealership in a long time. They were very courteous be concerned about our problem, the car was repaired quicker than we thought and far exceeded our local Ford dealer in Ohio. Your dealership has put are faked back into the Ford product, we most probably will not use our local Ford dealer in Ohio ever again. Because of the poor service we received from the Ohio dealership and also incomplete at work that we asked to be done. Congratulations should go to all your employees for such a great job. Thank you again.
Review №8
2021-07-22Bill advant is the man ...I love my buick..a true southern family dealership..they went beyond my own expectations...tk u guy. Love my buick ...GM Ga Girl 🍊😁❤❤
Review №9
2021-01-27I hate buying cars! But Kings has been my best dealership experience yet. They were honest about the cars condition and value, were flexible around my schedule, and most importantly they respected my TIME. They worked ahead to have paperwork READY. No sitting around just waiting on who knows what. Shout out to Billy for being great at what he does.
Review №10
2021-11-26This place is by far the worst dealership I’ve ever had to deal with. The customer service is terrible. Patricia and Brandon from the service department should be FIRED right away! Along with their service manager. This place has the worst customer service in the world. I hope and I pray that you guys never have to deal with the service department here. I heard them lying to the customers on the phone, saying they were busy and don’t have time to look at their car (because it was lunch break for Brandon and he told Patricia to lie to the customer about it. Just a JOKE! Stay away!