In-store shopping
Yes
Kohls in Duluth
Categories
Location on the map
Duluth, Gwinnett County, Georgia, US
Service options
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Highlights
Active military discounts
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 678-417-1818
Site: https://www.kohls.com/stores/ga/...
Site: https://www.kohls.com/stores/ga/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Kohls in other cities:
Comments (199)
It was my first visit I have never been there before. The Store was nicely arranged no mess or miss placed items and counter girl was very helpful. I will go again and again.
I came here to avoid shipping charges for an online order. I usually don’t come to this location. This store seems to have a higher incidents on thefts. They have security devices on most items and the metal cables on the shoes makes it hard to try them on. I personally don’t think I’ll shop at this location again unless they don’t have the item I want at my local store.
Just a normal Khols. They have a decent selection of clothes, it is clean and with courteous staff. The aisles are clean and without clothes dropped on the floor.
Assistant manager Celeste was very rude, making up her own rules on how Kohl’s Cash can be used that are not stipulated in written details and wxclusions
Amazon returns dont refund ad fast as the UPS store, but the store itself is rarely busy
Had items to swap easy no issues got store credit and used same day.
Too bad there arent as many locations as there used to be. Still, this location is well kept if a bit understaffed. Prices are reasonable if you shop the sales.
It is a very good store.. Nice clothes...
As a rule,. Kohls is terrible about have a selection of sizes, unless you are L, Xl or XXL. In addition, they work their coupons in such a way that you get the least discount possible. I personally elected to cancel a purchase because they decided that charging me $1 more was worth not making a sale. Everytime Im in there (usually for an Amazon return) I and reminded why I dont shop there.
Walked in made a payment after I grabbed 2 items fast check out. ✔️ 😁
This was the worst experience shopping. The shoe department is a joke no price tags on anything. I would not shop there ever again.
The problem with Kohls is theyre over priced and they make it difficult to save money. Kohls cash and other discounts are so restrictive and the KC expires too quickly. Employees arent trained in Customer Service because they wait until someone gets upset before making things tight. Its a competitive world Kohls. Get your acct together.
Nice atmosphere. Helpful, friendly staff. Love the sales. Displays are well arranged and helpful in putting outfits together! Can always find a bargain! Come on in!!
Clean store and courteous staff, just didnt have anything I wanted (was/is trying to spend a $25 gift card I have had for 4 years)!
I havent been in one of these stores in ages and now I remember why. Finding what you are actually looking for is a nightmare and if you are looking for a teen boy they better like athletic wear as that is all they carry
Had a great experience shopping and got to enjoy some employee drama! It was an us vs them the yearlings and the new seasonal hires. Both hating on one another in ear shot of customers. 10 out of 10! They also had great gifts for my nieces and nephews and clothes for my partner.
This Kohls location can be hit-or-miss. In the past (pre-pandemic), the clothing has not been organized or stacked well. So, you have to really look for items in a specific size or style. Now (July 2021), the store was neat but there was low stock. Not the stores fault. The same seems to be true in a lot of places.
Went in for an amazon return, friendly and fast if you have your return bar code from Amazon app ready. Also received a coupon for in-store purchase. Nice draw to keep you shopping. Place was nice, neat and friendly staff. Great prices
I would like everyone to know; this is also an Amazon Drop point. Its an option when you submit your return. Just walk into the store to the drop point, they will scan the QR code you received from Amazon and done. Free service and typically you get a 25% off coupon from Kohls.
Thank you GUADALUPE for the good customer servicePlenty of versatile items to choose from for men woman and children. The atmosphere was tempered perfectly. Also the location was clean and there is plenty of parking available
Typically the service is great at this location but today when I had a return not so much.
What can be better than a friendly store that is willing to let you arrive last minute with a basket full of Amazon returns as you frantically go through your phone to set up those returns youre finished at one minute till closing, and the employees are still nice to you, Sunday till 9:00 p.m. the rest of the time till 10:00 p.m., thats what Im talking about Im one of those people that needs those types of hours, and when they give you the 25% off coupon for returning your Amazon items, the deals are really ridiculous if you need to update your wardrobe or other types of furnishings for your home, it is a really really really good retailer
The only reason I go to Kohls is to make Amazon returns. Even gave my 25% off coupon to a shopper. .goods are overpriced even with discounts and I am not opening a credit card just to play the coupon game not worth the time or effort... I do better elsewhere
Just wanted to acknowledge the excellent service we received recently at the Duluth Kohl’s, especially by Latasha B. Who worked the customer service desk. She was so helpful with the kiosk even while intermittently attending to her customers. She was very knowledgeable and helpful. We surely appreciated all the time she spent with us as we were trying to ship something to Hawaii. Thank you for your attention.
I observed a cashier comment on another woman’s crying baby that if it were her baby she would hit them. What would give you the right to make such a nasty comment? That’s the first thing I heard walking into the store, and I promise you, a rude cashier is much more of a deterrent to me to make a purchase than a baby fussing. I think the staff here need to learn to be more professional.
This kohls has no collection.All cashair are rude!always says no discount.customers deserve discount .one of cashir with full gry hair he forced to me for open a kohls credit card,i told him i have no credit but still he did apply ,result hit my credit score.this is insane.management should fix it.
Clean environment, courteous and friendly staff. Social distance compliance. You can do curbside pickup for online orders. There is also a Amazon return kiosk in the Kohls. The brands this store carries are quality. I love the ease of shopping online and pick up in store to avoid mimimum free deliver order of $75.😇
Mitchel that works in customer service/returns has to be the MOST pleasant employee Ive had the pleasure to interact with amongst literally every store Ive visited in the last 6 months. Give Mitchel a raise!!! The workforce needs more employees like him. Coming to shop at Kohls solely thanks to his pleasant attitude and dedication to service! :)
I had to wait for almost 20 minutes and ask 3 separate times just to do an Amazon return. Customers shouldn’t have to run down an employee to get assistance when they’re at the service desk in my opinion. It gets 2 stars because the second worker I asked was actually helpful and nice.
I like the store, very close to my house. So far staff is very friendly and helpful. But I went there on 28th January evening, at the checkout time I was at Men’s clothing side. Only one Gentleman was at the counter sitting. He had no courtesy to stand up and welcome me. I purchased for about $ 91:00, and gave him $20 cash back reward coupon of my last shopping to redeem.But he did not redeem the amount. And also he did not give me any cash back coupon for the shopping.So all together he has my 20 + 10 dollars coupons.The owner of the store should find out who was that gentleman that evening at 4:35 pm.Do the needful.
Long check out wait. Rude employees.
Very very unprofessional cashiers. My friends kid threw a tantrum. Mind you she’s 1. We tried to get her situated. One of their cashiers told another customer “if that was my kid I would hit her”. The cashier started it getting nervous. Mind you it’s 1:00pm on a Friday. There was other kids in the store at that time but we had to be singled out. Another customer heard this cashier. She went and told the floor manager what her cashier had said. Mind you she’s 1. Would hit her make her a better toddler?Very upset with this store. Mostly with this cashier.
Nice Kohls store, I would say it seems a bit outdated from some others I have visited; however, the service is always nice and the associates are friendly and helpful. Today i visited to pick up an online order, and even with a line, they were quick with keeping things moving and I was assisted quickly which I appreciated. Love Kohls!!
We always find good deals here. So many options to shop.
I love Kohls but recently theyve had minimal in store merchandise. Are they about to close their physical stores?
Just did an Amazon return today now this is like my 3rd time using Kohls for the return drop on and the Associate today was very rude. 2 stars instead of one because maybe shes just tired of doing the job she applied for.
I loved the service, and I found some products on offer, I recommend.
Place is nice also very clean too 💯
I havent been to a Kohls in a long time. But yesterday I found that Kohls have a lot of nice stuff at awesome prices. Will definitely be back.
Found this awesome shirt at Kohls for the Holiday season. Clean, store was well stocked..
First of all, this parking lot is big enough to host a carnival and without Amazon returns I would completely forget Kohls exists. And that would be a shame because I have purchased some of my cutest summer tanks and shorts here. You can order online and pick up your items in only two hours! I dont know guys, maybe work on the marketing or something.
What I saw today was unbelievable! I witnessed the manager, Peggy, arguing and yelling at a customer! It was so uncalled for. The cashier made a mistake with the customers transaction and the so-called manager comes out and yells at the customer! Thats insane! And somehow shes the manager. The management of this store is clearly run down. It makes me sick! It didnt happen to me but I definitely wont shop at a store that belittles its customers! I would never expect that at Kohls or any store for that matter!
I went to this location at noon to return some items. I waited in line for a few minutes before it was my time in line. The cashier named Susan began to do my return then stopped when someone walked up behind me. She asked the lady behind me if she had a pickup order. She responded yes. Susan COMPLETELY ignored and stop processing my return to assist the lady behind me. I waited a good 5 minutes and she resumed doing my return. I felt that this action was very rude. How was the lady behind me able to get what she needed and leave before me and I was there before her? I wont go back to this location again.
This kohls location is in a great part of town however, the selection of the store is lacking in my opinion. The employees werent rude but they werent very helpful either. I needed help from the staff to locate a particular perfume and the people working in the store were nowhere to be found. Some attention would have been nice and could have gotten me out of there quicker. Besides that I it was a good store. I did like some of their clothes. I will be going back just because of the location.
I came into the store to by my wife a Retirement gift and a matching watch for Christmas. I was able to get both gifts, for 2/3 there marked price. I am joyful and triumphant. Thank you for making my holiday shoping experience less painful....
Excellent customer service! Great selection of clothes and accessories. Again, I cant say enough good things about the service at this store. The 3 employees that I interacted with were equally amazing. They went above and beyond to help me. Laletta was the associate that checked me out, she was so helpful and provided me with a coupon that saved me $25 off of my purchase. Highly reccomend this store!!
Enjoyed the shopping experience, as they always have deals and cater even more savings around the holidays. However the lines are always long, and the cashiers have terrible POS systems. They need to either have more people cover the cash registers, or get all new POS systems because I had to wait even longer due to the system being down. Thats very unacceptable to have people unable to do their jobs just because the business is too cheap to renovate for their own employees.
One of my favorite stores to shop at. They have fashionable styles at reasonable prices. You can find something for all ages. The store is very clean with lots of parking. This is a great option for those who dont want to go to a big department store.
Thus location was rather empty & not a log of patrons on this Thursday evening, rather organized. I dont know if its the current situation w/the pandemic; but service is slacking. After leaving the store yesterday with the excitement to try on my new purchases, I realized the assoc didnt remove the security device from the pants. Now I have to make an unnecessary trip to have it removed...bummer 😒
It was ok. Just didnt have what I needed. I ordered the bed skirt on Amazon. The store was clean. The employees greeted friendly.
This Kohls location has great store hours, especially during the holidays. You can find some great clearance deals, if youre lucky. The counter staff is always pleasant.Although the store looks very neat and organized, it is very hard to find what youre looking for. Disparate sizes mixed into the same stack. Regularly priced items mixed into clearance racks. And why are normal sized items, like 33x30 pants, all over the Big and Tall section?
Store is nice, normal Kohl’s. I was returning a dress without a receipt that I never wore. The little manager with brown hair and glasses kept screwing up the transaction, leaned over to talk to a man about his issues while ignoring me then they wanted to issue a corporate refund for too many returns. They should use the labels like Macy’s and I should get email receipts because, ya know, people lose receipts. I don’t like being treated like less of a customer. I do almost all my shopping at Kohl’s...just not this one.
Great deals right now. I got 4 pair of panties and 4 t-shirts and my total was under $11.00. Only bad thing is I didnt have my rewards card and I put in my number, email and paid with kohls card however they werent able to add the rewards which was 2 pts for every dollar spent. They need a better system for rewards. For sure.
What you need to know: Always a solid experience, never had an issue with service or selection here, my preferable Amazon drop off location as well that’s usually manned when I go and is always quick and simple to return Amazon orders.
Pleasant place to shop with very good offers going on. The clothing section is excellent and spread well. Spoilt for choice and varied budget. There is a section for Home products that covers you kitchen and bedroom. A few electronic gadgets. The best part was the staff.....Simply ready to help to make shopping a pleasure. Had a great time shopping at Kohls Duluth.
Kohls is the best for a lot of reasons , I came in to exchange an Amazon gift and it couldnt have been any easier . Top notch employees , very helpful
Love shopping @ Kohls! They have a variety of items and there is always a sale or coupons to use for great discounts! They have a home/bath section, mens/kids, womens/juniors, shoes, and even a small electronics section. The staff is friendly and the store is organized. I have noticed there is a shortage of cashiers at this location which extends the time you spend in line. Overall, a great place to shop!
It’s like stepping back in time.The shop floor appears very cramped with too many products. It works be easier to shop here with a better store layout that isn’t so claustrophobic..
Store is really dead. Went here for an amazon return which was fairly simple. The cashier although was doing his job, was kinda annoying about getting a reward sign up for someone who hasn’t shopped here in almost a decade. Wasn’t very convincing at all
With the 30% off coupon Kohls is a five star department store. The store can be a little messy with amounts of people that go there but the quality is great for the price. The Sonoma store brand is a great value. The super soft Sonoma polo shirt with pocket is unbeatable. With coupon and clearance picked one up for $5. Kohls rocks.
Always a pleasure to shop here. Superior quality. Competitive pricing.
Selection of sizes and colors were depleted even before covid. More styles available now, but colors and selection sometimes hit or miss.
I waited for 30 min in the customer service line to pick up an online order. Finally get to the desk to be told oh they are doing that across the store. Even though the text I received and the instore signage indicated to go to customer service. Great now I have another line to wait in, even though this was suppose to be an easier way to do things. Easier how?????
I love Kohls to death dont get me wrong however I dont like the fact that this location always has an awful selection of shoes. They never have the sizes you need. When I am looking for shoes I will drive out of my way but to go to the Collins Hill location cuz they always have a great selection of stock in.
Great selection, had my size. Been looking for a Stark shirt for awhile.. also mens casual dress clothes. Perfect. Definitely recommend! Great service, quick check out!
I really appreciate that this Kohls allows for Amazon returns. Also currently when you make an Amazon return they give you a 25% percent off coupon to use at Kohls.
Went shopping today no one helped me in the jewelry department just wanted to know if they could fix the necklace that I bought from there no help.. went to check out couldnt find khols card she said i could use any tender she did not want to use my ID..then she never told me that I was less than a dollar for khols cash if I would have known I would of kept shopping...come here at least twice a week today was just bad
2 people for check out, no long lines, still took a little while
The layout of the store is easy and although I was unable to get the size of perfume I was hoping to get in-store, there was an amazing employee who helped me order it through the kiosk, (who knew you could do that??) I did just that and received in in a few days and there wasnt a shipping fee, what a GREAT experience!! Love Kohls in Duluth!! Thank you for making my holidays easier!!
This location is clean, well organized, well stocked, they have great sales and the check out lines are fast. There are a variety of styles and sizes to suit everyone. Plus, s a kohls charge card holder, I got to use a 30% off my entire purchase coupon and received a great kohls cash coupon to use on a future purchase
This is my second year in a row shopping at Kohls on Black Friday. I always find the best deals on great Christmas gifts for myself, family, and friends. And, you gotta love the Kohls cash. I was able to buy some cute Nikes for free with the cash I earned. I have purchased so many things from Kohls but I LOVE the Sonoma brand towels and ladies underwear the most. Top notch quality!
I honestly don’t understand how Kohl’s is still in business but I will shop with them until they are not. The parking lot is almost empty all the time. Customer service is missed here so you never know what you will get. The selection is just okay. You can’t expect much of Kohl’s and this one is just as average as them all. The bathroom is scary. I’ve seen some real crime scenes in the women’s bathroom which probably goes along with the assumption that this location barely cares. It serves it’s purpose and I’ve never had any problems, 4 stars!
Great quality of clothing, great discounts, great customer service ☺️
Nice, well-stocked store, but HORRIBLE customer service. The customer service representatives have no manners. They will immediately drop helping their current customer to answer the phone. AND the phone calls are NOT SHORT.For customer service, go to another Kohls location. Anything is better than this one!
Kohls was very nice and clean. Everything was carefully spaced out. I was really comfortable shopping there.
They have a nice selection and prices are great. I think they have a new discount program because they couldnt find me in the system so I had to reapply. First sales person wasnt very helpful and didnt want to stop her task to help us but second person made sure she showed us where the item was we needed. I appreciate customer service like that.
It was amazing. The store is very clean and the customer service is excellent. I will definitely return to this location.
Visit this store almost every week to pick up online orders and have been doing so for over 6 months. Tonight I came in to pick up an online order womens boots and was treated very rudely for no apparent reason by customer service representative Janice. She never greeted me and had me wait in line while she carried on a non related work conversation. She asked me rudely for my order number while looking at my cell phone. I never changed my expression or body language so Im not sure why she went from sugar to s***. I just waited patiently and stood over to the side of the counter. Janice yelled over and asked whats your order?? I politely told her and she walked off with no explanation. She returned 10 mins later with my order without a bag for my boots and said here you go. I talked with a manager (Vince) and he took the compliant and just said theyre aware of her attitude problem. He never offered me a bag either for my large boot box and not really sure if hell address the situation.
Way to go kohls!!! Heres a copy of my bestbuy review...I went there today thinking I was just going to walk in and buy a fitbit versa and leave. I asked the door greeter where should I go, they said to tech area. I went stood there for 15 minutes waiting. Asked an associate passing by me with a black best buy shirt whom I assumed was a manager. They told me theyll get back to me, but no one ever did. I walked back up to the greeter station asked for help again, with no result. I walked out and went to Kohls they had what I needed. I was in and out on less than 5 mins. Called the manager @ bestbuy told them about my experience. An easy 211.00 sale and you lost best buy to a clothing retail, smh!! I hope your DM sees this!
Did an Amazon return here. Easy way to score a discount coupon for a Kohls purchase.
This is the best kohls ever. So thankful I went to the store although it was showing the ninja blender that I wanted out of stock. The young lady that helped was awesome. I cant remember her name though. The manager was very accommodating. Im going back to use my kohls cash tomorrow!
Good selection of sports apparel which is my usual reason for stopping in. Wish they carried Hurley Nike dri-fit shorts along with the Nike golf shorts they carry. Only reason for not giving 5 stars. Not their fault but should bring this in store.
Some good finds here for me, which is rare because im extremely tall. Also found some good gifts for others come Christmastime. It can get a tad hectic, but considering the volume they move thats pretty understandable.
Good attention, nice store
Great customer service, huge parking lot!
My return process was seamless. Great sales.
I was buying two nike bras because they were $30 each and they were supposed to be under the deal buy one , get one half off like what was written on the sign and it didnt ring up that way so i told the cashier and she had to get her manager and her manager was very rude and said those were the old deals and they shouldnt be up there and did not change the price for their mistake. So I told the cashier just to remove them and she once again had to get the manager and the manager was very rude once again saying that she was going to give it to us for the discounted price. Which was in fact a lie. It was just a very frustrating experience and was very unjoyable.
Great employees and always find good deals. Call me cheap or whatever you want but I always hit the clearance section first. Always find great finds for so much less. Great quality and great service
Very nice and well organized. Return dept provided excellent customer service. Bought something from Amazon and Kohls took the return. This place is huge and lots of collection.
It is such a great thing to be able to do Amazon returns at kohls. Thank you. And to have multiple people handling it so the wait is almost nothing.
Since I moved up here I am trying to get used to the new Kohls store. New to me. Sure would be nice to have a directory where you come in the front doors like the Kohls that I used to go to. I couldnt find the shoe department. I walked and walked and walked trying to find it.
We bought cosmetics but still had to stand in a long line for 25 mins. Someone told us that they would check us out shortly since we were buying makeup but the next moment another lady comes and tells us that we have to stand in a really long checkout line. When we were at the checkout, the cashier said the other lady could have actually checked us out in the makeup section.They also had some sale signs for someone of the items but at the checkout we were told they were not on sale and regardless of the sale sign, they didnt honour the prices at all.
I love shopping at Kohls, but my past 2 experiences have been terrible. I returned some items on 2 different occasions and one of the ladies in customer service was so rude, gave me nasty looks and wasnt willing to help out. Made me so upset.
Joinette at jewelry counter went was so helpful, she helped me find the Cameo Necklace I was searching for, only one left. I drove out of my way to this store and so glad I did, the reason I give 5 stars is because of her!
Im not a fan of their policy and procedures when it comes to online shopping and the store. Its great that you can shop online and return at the store, but to do an exchange is a huge hassle and isnt customer-friendly. But they always have good deals on products.
Very good cashiers/customer service. I didnt have any coupons, but the woman who rang up my purchase not only was nice and friendly but she found a 15% off coupon to apply to my purchase.
It was my first time took back something from Amazon it was quick & easy got a 25% coupon also I used it right away I got some leggings that fit me great
The mens clothes are far superior in style tonthe womens. Got no help when looking for jeans and trying to understand sizing. Staff at the register were very nice. Pretty store if you are a twenty something. Went looking for a fit bit. No help at all.
So fast on Amazon returns & you can get awesome deals. The staff is super friendly & everyone is wearing mask 😷
The service is horrible I felt harassed in the ladys dressing room . By anemployee that said that she was the superviser. And when I get contact the manager they informed me that she wasnt a supervisor. very bad service will never go back to that Kohls and I did try to contact a superior and never got a call back and they never disappointed because I love Kohls but not this one in particular dont shop there.
Horrible service. Clearly sometían las wrong with their system. Couple in front of me (Asian) had issues using their Kohls cash. Manager was able to override it. I had the same exact problem and the manager tells me there nothing she could do. $30 kohls cash down the drain. I definitely wont be shopping at this location and and plan to file a complaint with the BBB
Nice and found a lots of good stuff with discountsI went on a second time last night and it was even better from the customer service, the young woman at the register was so friendly and not only that i watch her greeting the customers at all times and directing them to where they needed to go, she is fantastic and she knows all about customer services, that makes me to go back to stores like that where you are welcome, directed and helpedThanks Kohls
Good price for good products.Enjoy going there every time.
I had an item left out of my bag, and didnt realize until I got home. I called and managet said to just come back and get item, I told her I couldnt until next day, she said that was fine. So I go next day get shirt and ho to customer service counter and the lady wants to give me some policy about they will have to review cameras and get back to me. What? I spent over 350 dollars lady, Im not trying to get a fee shirt, just the one I paid for and YOUR associate didnt put in my bag. I left called corporate office, they said someone would call me back and resolve ASAP! Its been 3 days now. So I will never walk into a Kohls again. Keep your 15 dollar shirt, there are plenty of places to shop for my 12 year old daughter. Retards.
Pathetic! The staff doesn’t know where the stuff is. There is no sign in the entry area to show which direction to find which department. The store is so poorly done it looks like a flea market. Was there one week before Thanksgiving shopping for their Jumping Beans brand of toddler clothing. No 3T. It’s like the buyers dropped the ball. Shopping at Walmart is easier than Kohl’s.
My review is more for an online order I placed on December 04 I was supposed to get the items before Christmas, I never got them and I called customer service on January to asked for my money back bc I didn’t received the items, the whole process was frustrating and pathetic, I had to call about 4 times and spend about 1 hr each time on the phone, finally I got my money back but now I’m waiting on Kohl’s cash I was supposed to received after they did my refund... And I’m guessing I would have to call them again!!! It’s ridiculous, I would NEVER order things online again from Kohl’s!!!
Covid practice, very quiet. Staff very polite. Line move with the quickness
Absolutely horrible customer service experience I’ve ever had and that’s all I’m gonna say.
My mother shops there are used to shop there everyday we love your stuff love your prices Ive been to the one here in Columbus Georgia a couple time its good stuff love the designers Anne Klein a good friend of mine
This manager Celeste was absolutely rude and I witnessed her yelling at a women accusing her of fraud when she did nothing. I told her to stop being violent and she proudly said ‘I TRY NOT TO BE’ As a customer we shouldn’t be treated with violence from a MANAGER!
Mohammed was great. He set up my store card for me to maximize savings. Started with some slacks and golf shirts. Perfect brands. Started buying from my phone as I watch TV. Chaps sports coats, Van Heusen shirts, Chaps shirts, Izod shirts and sweaters...Haggar slacks. I even bought Tonka toys from their site. Great prices. Learn to use their cash bonus savings.
I wish I could give this location 0 stars. I walked around this store for quite a while especially in jewelry and not one associate or manager attempted to assist me. The employees and cashiers are rude and prejudice in my opinion. I will never go back to this location again. The bathroom was filthy.
They charge me 26 when i saw the price I inmediately return and the want to give 8 dollar. I ask for my 100 dollar exacly Withouth Robe me.
I like shopping at kohls very much, first is convenience of the way I live second very quite store and clean 😀 and you got a lot of coupons. Thanks kohls
Im giving the benefit of the doubt because I Iike Kohls. The pandemic really damaged brick and mortar retailers. The store had almost no inventory
Seleste is one of the rudest managers there. She was extremely unprofessional and nasty to me. I will never shop at this Kohls again. What upset me the most is when she advised me that she doesnt care that I am a customer. I will reach out to the store manager and the corporate to file a complaint.
The only reason Im rating 1 star is because how frustrating it is to find any mens shirt size small. And then 30 inch waist pants. Some shirts Ill even settle for medium. But there is never any available! Always an abundance of L and XL. This happens EVERYTIME. Ill walk in with the mindset of spending at least $100 EVERYTIME to buy a new outfit. Usually leave empty handed, maybe a shirt if Im lucky. Yall need to increase your inventory for your smaller sizes.
The customer service in this store was disgusting!!This lady here surely hates her job and shes shouldnt be there. I cant believe kohls will have someone like her there. Im trying to cancel my online order but I cant becuas its still being process but I will just as soon as it clears.
I got some Kohls cash in the mail, so I came here and I was a blue to get two nice shirts really cheap. Its just the fact that I had to wait like ten minutes for a cashier to come to the counter.
I want to start by saying I dont hate Kohls, however, the cashier I had today was rude, opinionated, and proceeded to lecture me on how she needed my drivers license in order to take my payment, and it is store policy to protect my identity..while I dont mind showing my Id in order to use my credit card at all,( in fact I appreciate it,) I was making a payment on my account and NEVER am I asked to show Id for that. I can deposit into a bank account without showing my drivers license, who is going to fake make a payment on my Kohls account...get real! I then had to listen to her lecture me..very annoying, and unappreciated.
I had Kohls cash $10 so stopped by. I checkd accessory. 30-40% off then used Kohls cash + extra 15% off conbination . Ive got 2 pair of ear rings original price $28 goes down $5.78 + tax
I love Kohls prices and discounts but the clothes were not placed in the correct departments. There were petites in the ladies. ladies in the womens. All mixed up.
Always a pleasant shopping experience at Kohl’s. It’s something for everyone in the family in this store.
Breeding section is not so good. Not organized at all. Very limited inventory in the store. Not many varieties. Couldnt find anyone to help me during my visit. There were dealer lables all over but the price was not really sale price. The entire store was not very organized.
Its really cool and they have men dress shirts womens clothing also girls shoes belts boys kitchen area you name it , its probably there
Packages were rifled through and we were missing an item out of one. Would have to drive back over for one pair of missing socks.No help in womans/ladies but husband had 3 assistants approach him. Meeting going on in front while no help on the floor.
Love this place and they are always very welcoming
Great store, set up the way I have seen in other Kohls I have enjoyed. Large variety of products that includes clothes, gifts, & small appliances.
Sloppy as hell. Limited selection of polos and cargo pants. Maybe thats a bit specific but it is just what I happen to need for work. No military discount at this store. Yay, they can go screw themselves. EVERYONE SHOULD GIVE EVERY KOHLS A LOW RATING WITH A COMPLAINT ABOUT THEIR CRAPPY COUPONING. THEY JUST NEED STRAIGHT DEALS AND LESS ANNOYING COUPONING SHI
Nice stuff, better than other Kohls. Prices are good but in shoe section I would say they are over priced.. Nice selections of ladys clothing and kids too.
In general I dont like Khols. I go there on my way to Costco but I never end up buying anything. I think the clothes quality is as cheap as Walmart but with higher prices. The store is clean, but if you can never find anything to buy, then what is the point.
Shoes are cheaper than other store.If you order online and return something dont get the shipping cost back. I returned the shoes that I bought online and dont get the shipping cost.😪😪
Amazon return, quick and easy plus 25% off Kohls coupon. Nice! Friendly staff
Gotta love Kohls! This store has everything I like to shop for from clothing to kitchenware. Great prices, deals, sales and savings.
Great selection in clothes. Bad appliances selection and customer service is ok but prices are out there like if am shopping at Nordstrom. If I want high fancy prices Ill go to Phillips Plaza
Nice and clean department store with very helpful associates willing to help you find what you are looking for. I was very pleased with my overall shopping experience!
We went in there to exchange somo shoes and we felt we were being profiled by the lady at that department she kept kept following us, im sorry but no one in their right mind is going to feel comfortable when someone is following around, also i saw another worker doing the same to another customer shame on you Kohls we have been to every mall in ga and other states and never felt like this, never coming back!!!!!!
Always good, everytime I visit at nite its a ghost town.
I like Kohls but, trying to find my size and something other than drab is impossible.
This store should be ashamed , the store lacks gender diversity, me and fellow associates have been called in for an “ interview “ one Hispanic , another from Africa , and me from European descendent were all rejected after the in store interview. What really came to be was a scam to get new people to sign up for a kohls card , as the company has to meet a quota for new members as the lady called it “ their silly competition.
Its hard to find someone who will tell you where the customer service/return desk is, in an intelligible sentence. But the store is nice and clean.
Kohls is a great store to shop for just about anything youre looking for - clothes, kitchen, bedding/pillows, decorative pillows, and more for you to get for family and home.
They always provide great customer service and you can frequently find out good discounts online and in the shop as well. Thank you Kohls.
Not the cleanest store but could be worse. they have a large selection. Love the layout. Easy to navigate.
Wow! Who knew they take Amazon returns here? So convenient and they even gave me a Kohls discount coupon, good for seven days.
My son wanted to try kohls, so we did. Good prices.
Always clean, very nice store,love 20,30 percent off deals in the store
Throwing things in front of a customer is absolutely rude. But i guess its just for an Asian like me cause that chubby black lady is totally behaved herself with other customers.
Kohls closed the North Lake mall store and this is now closest to me. The North Lake Mall store had better selections and it looked like business was good. This store does not seem busy.
One of the nicer Kohls.
Friendly staff, the store was well organized, and items were easily accessible.
Love when I get the 30% coupon. It was very good using it this weekend.
Its a great store with many selections. I enjoy shopping here for small gifts and last minute outfits.
Dont buy the suspenders. Ill see myself out.
Saturday morning 1030am. Not many ppl and everything was stocked. Found a shirt pants and shoes real quick. Will visit again soon.
Live Kohls but they will probably close this soon too. Manager was falling asleep at register a week before Christmas. Had my hands full of stuff and no one offered me a cart or anything.
Very great customer service and wide range of clothes selections!! An overall clean store... Nothing negative I can say about this location!
Son Muk by jewelry was absolutely wonderful in helping me find what I needed.
I love this kohls. I have never met a sour employee here and I shop here regularly. Great selection and great deals.
Superb customer service! Warm, friendly, helpful and engaging! More than I expected!
Great experience, holiday shopping, everyone was very friendly. Even to the customers that came in and were rude. {Black Friday} I will shop here again.
Sales associate was very helpful in assisting me,1st visit since moving from out of State! Will definitely go back
Personally they have the best clothes to fit me perfectly. It differs with other people. Thats the only reason I like it and they have a wide selection aswell.
Every time I have gone in, it took forever to find someone who could help Mr locate various item. Perks. Clean store. Could use location to return Amazon products. Never seems too busy
Clean store, efficient service, no complaints. I will continue to patronize.
Always some great buys on mens casual clothing. Picked up some nice shirts for less than $10.00 each.
Awesome using Kohls for Amazon returns. Nice way to shop there too.
Great deals plus I had Kohls cash which sweetened the deal. Service is really good.excellent staff.
Kohls is a good store. I need to try on my clothes and shoes and the stores are too far away so I dont shop there often
Go mostly for Amazon returns but they do have good sales and always very clean
Was great everything is affordable the workers very nice I love it!
Love my Kohls cash!
Ok...stock isnt deep, so get items when you see it!
Good customer service
This store always has some sort of issue with using Kohls pay. The cashiers just stand there and do nothing. This store seriously has the worst employees. Please train them
I love this Kohls store, all the employees are so friendly. This is one of my go-to spots.
Great sales and everyone had masks on. Quick check out too
The cash register person(male)older guy was very rude,is the first time that happens.
Staff was very friendly, but the store seemed dated and selection was minimal. Have to go to another Kohls to find what I need.
Kohls is an awesome plave to shop with great prices and offering grear prices and discounts with Kohls dollars always being given as an incentive.
Theyve got quality and nice clothes thats affordable too. Great customer service too.
Still has every fitting room closed even though many Kohls locations have some open.
Clean and great customer service. I wish they had sanitizing stations and fitting rooms are closed.
The two sales ladies Jewelry were two of the friendliest and helpful people Ive ever encountered.
It looks really messy and empty and dusty and customer service from the employees is really awful whoever is giving them the job needs to learn about customer service and teach them to not sleep on the registers the manager looks sleepy with a really bad attitude corporate needs to monitor this place more and my rate is a NO stars from me
It’s a Kohl’s. Not much more to it than that. Nice staff and very pleasant.
Great prices and easy to find everything! Staff could be a little friendlier, but they are probably tired from all of the holiday shoppers.
Is everything ok bestie?
Fairly good selection of products. The staff was friendly and helpful. Would recommend.
Total reviews rating 4.1
199 Reviews for Kohls 2023:
Review №1
2022-03-18Super helpful staff. Very friendly the minute you walk in the door. They have a wide selection of kitchen gadgets to turn you into the chef you desire to be. Lots of shoes to choose from.Overall a very clean store. I will be shopping here in the near future.
Review №2
2022-05-10Great place to shop, I just experienced a horror episode on Monday, someone cancelled my order about two hi ours before my arrival. It was a mess, took 2 hours to get my order together, didnt have two items those were my two favorite picks 😒. They did offer discounts, though!
Review №3
2022-04-20WOW this is hard to believe!! I returned an Amazon item and they gave me $5 Kohl cash. I bought a $5 towel and walked out paying nothing. Amazing!! I thought I probably have to buy two $5 towel in order to get the $5 off but it is not required
Review №4
2022-07-16Pretty good, but some of the staff was a little pushy and enforcing when it came to some particular behaviors. Kind of felt like cattle being corralled at the fitting room
Review №5
2022-01-14Great customer experience all the way around! I visited around 6 pm on 1/13/22. While admiring some jewelry in the cases, a friendly associate who doesnt work in that department walked by and asked if I needed help and offered to call someone. I declined. Upon checkout, an associate near a register greeted me warmly and asked if I was ready and opened his register. Bernard was very professional and friendly and we even talked about our mutual favorite color of purple (the same color as the slippers I purchased.) Thank you Duluth Kohls...a friendly customer experience is rare these days and you all are to be commended!
Review №6
2022-01-30Generic boring clothing retailer. Mostly geared toward women. Young men and golfers also. They have a good assortment of kitchen electrics. There are many alternatives but at least this store is somewhat convenient…
Review №7
2022-01-31As a drop of place I hear its good. My husband needed to look for a suit. We looked at places online where we could go to buy one and saw khols. We werent impressed. The place was very clean which is great. However when we had questions no one was around to ask. Then he wanted to try on the pants but there were no fitting rooms. We werent sure if they had just one fitting room open (due to covid) but like I said there was no one to ask. We put the pants back and left.
Review №8
2022-02-12My hubby and I went shopping at Khols for new work clothes for him. We found some discounted zip up sweater jackets so we picked up two in different colors. He was able to find two pairs of pants where you buy one and the second on was 50% off. Then we found some dress shirts.A fellow shopper came up to me and offered a 25% discount coupon that she had gotten when dropping off an Amazon return. SCORE!The cashier was a little pushy about getting Kohls credit card and get a 35% discount on that days purchase. But we firmly said no and he backed off.Overall it was a good trip.
Review №9
2022-02-03My Lady usually buys online. We needed to return in person to avoid shipping charges for more than the item we purchased. Hi ho. Thanks for the option.Faster than we expected.
Review №10
2022-05-24Yes this chain offers many brands and quality jewelry but many of the items are over priced in fact many of the same as Macys.I value my money and time in not wasting time in lines but no too kohls.