Kohls in Evans
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Evans, Columbia County, Georgia, US
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Site: https://www.kohls.com/stores/ga/...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Kohls in other cities:
I havent shopped here in years, but I was informed they now sold Sephora and I went in to find a new makeup base and blush. Mission accomplished. After my purchase I walked around a much more relaxed store from the one from a year or so ago. Before the store was too overstuffed and tight to maneuver around. Now it has breathing room to shop and look. Nice and refreshing. Less is more.
I only give Kohls 2 stars fir Amazon returns. They are so over priced all the time and sometimes they mark things down to make you think you see getting a deal but really its just paying normal price. They are also fitting so small and then you have to upsize and they charge more.
This is Kohls, what can I say other than I love buying their products after I return to Amazon product. They got all sorts of neat things that you wont find in a Walmart or a Target. And I always find something to get with my coupons. Always clean, always stocked, always full of fun things to purchase.
This Kohls allows for Amazon returns and you get a five dollar coupon when you make an Amazon return. The store selection is pretty good and is about what you would expect from Kohls. The staff here is super nice and very helpful. Its in a good shopping center so you can knock out a bunch of things without having drive to multiple places.
Went in to return a Amazon order. I walked around the whole store looking where to go, no one would answer me or just shrugged shoulder very aggravating.One I found it the girl working was very unfriendly an seemed like I was bothering her. Cold with snappy responses. I received a $5 coupon wont use it at this location not a welcoming vibe.
This Kohls location is by far the best one I have experienced. The selection is much better than the ones in my local area and our cashier Debra, she was the icing on the cake. She took the time to get us every discount we could possibly get, and was just as sweet as could be. Whatever her manager is paying her is not enough, she needs a raise for that kind of service. Definitely recommend this one.
Very disappointed in the customer service I received in Kohl’s today. I received an Amazon package that did not fit my needs so I came in to return it. The woman that worked in the Amazon area was extremely rude to me from start to finish. Let me just state that I am not one to return things unless they are necessary. This woman was very nice to the couple that was in front of me in line, but for whatever the reason she was not nice to me at all.She never greeted me , but just stated rather rudely give me a min. I stood there waiting patiently on her until she was ready for me. I handed her my item of return in the box that it came in and she said very rudely I dnt have anywhere to put this box and proceeded to toss the box across the counter at me….Mind you I just watched this woman a few min prior use the box that the couple had for their return item to package it back up and prepare it for its return to Amazon. I have never gone anywhere and been treated so rudely. She literally told me that she had no where to put the box but she had an empty trash container right next to her counter to dispose of it if need be. I for one have worked in retail myself years ago and her customer service is not acceptable. She refused to answer any of my questions that I had regarding the process of my return. She was extremely harsh in her tone the entire time and I do not appreciate being talked to in the manner at all. I told her at the very end of this transaction that I hoped that she has a better day because it is very noticeable that she is not happy at work because of her rudeness. She proceeded to tell me quite loudly that she was not rude and that she was not having a bad day. I told her that she was extremely rude and right after I spoke with the manager “Liz”. The manager was very apologetic on her behave and stated that she would address it and to be perfectly honest I dnt think that she will. I can tell she does not like to deal with confrontation because she seemed quite timid. I definitely would like to speak with some of the other managers there as well because something like that should not be tolerated and it puts a bad image for the store as a whole. Kohl’s please be mindful of rude employees because customers deserve to be treated appropriately. If she is there the next time I do a return and she is rude it is definitely gonna be a problem. Very disappointing experience.
Wow is all I can say. Dressing rooms still closed. Racks are better now for wheelchair access but really nothing to pick from. Came in to get some everyday dresses for/with my Mom. 3 dresses to pick from. They are doing some renovation, adding a Sephora in the middle. Dont buy a lot of that stuff so waste of space for me. They also said they were expecting a truck in a few days. Just so disappointed and this used to be my favorite store. Guess Ill start going to Hamricks in North Augusta. 😢
The sales were great, however I was a little bit upset about the jewelry due to some, what seemed to be, manufacturer attempting to be slick and sell some already damaged jewelry. The manager was very nice however to accept the return or offer a small alternative. Would come again but would be a bit more careful on their jewelry selection.
Super busy visit during the holiday rush. I had trouble finding my size in the colors/styles I wanted, and I had to buy multiple pairs of everything due to the lack of changing room (covid). Not convenient at all, but the staff was nice and the store was amazingly clean and organized despite the high foot traffic.
I came in looking for a last minute black polo shirt for my 15yo daughter. We had no luck in womens or juniors but did find a long sleeve one in mens. It fit okay enough considering and was under $20 out the door. Our cashier was friendly and the bathrooms were clean. I dont shop here often but when I have, there has never been an issue. I would recommend this store for clothing and houseware. Shoes are hit and miss in both styles and sizes but are typically consistent with their competitors. The one thing that really sets this store apart, for me, is that they do accept Amazon returns here. That alone will be enough to keep people coming in the doors
I went to Ross and Marshalls for a decent pair of jeans 👖 not shredded or peg leg, or short over the ankles. They didnt have any so had to settle for paying to high of a price for a pair of jeans made in Bangladesh (Sweat shop clothes and workers get paid 10 cents an hour) 🤔😳🤨
Went to return an item I bought on Amazon. Yes you can take items to kohls from Amazon if you have a return. Scanned the SR code in the store that Amazon sent to my email and got a receipt. Done. I walked around kohls and they have reallly nice things but a little to pricey for me. I didnt buy anything .
The associates are always nice there but every time I go to the kids section I can never find anything in one place, its always like a tornado just blew through. The sale and price signs are half missing and either on the floor or in another place completely. I got to the point where I just go next door and pay a little more for convenience and time saving
Khols will always be the underappreciated hybrid of quality and affordability. Some things here are amazing, others are a bit pricey but still theres name brands like Levi and Under Armor plus suits, jewelry and home supplies. The bottom of the barrel is Walmart, then target, then khols... honestly I believe the marketing department needs to step it up. Fun fact, bring your Amazon returns here and get a discount on your purchase (some exclusions apply) they box, and label it... anyways, this store was friendly, cashier was so sweet, clean, well stocked... check them out
Have been trying for months to purchase the Croft & Barrow pull-on polished ankle cut black pants and they never have the black in sz. 10????? Price of $29.00 is great!! This has turned me away from the ladies. However, the mens Dept. Is GREAT!!! Love their shirt selection.
They cant seem to get there act together. I ordered an item for a work event on May 10th. Ordered it on April 27th. Said it would arrive on May 4th, then May 6th, then May 7th, just checked to make sure it would be here tomorrow. Its in Indiana, it started out in Indiana and Im in Georgia. Worst part it there was one 2.5 hours away that they could have shipped. Will not be shopping here again.
Returned merchandise. The process was smooth and easy.This was our first visit to this store, so we toured it. It was well organized and neat. The lack of associates to help with questions is a negative. All (and we mean all) associates were ensconced behind customer assistance counters running cash registers. We would have had to interrupt someones checkout to get help. Come to think of it, Belks is organized the same way.This Kohls could use customer assistance buttons dispersed around the store to call an associate if needed. Price check kiosks are fine, but not all questions are about price.
I was disappointed today to find out that if you dont have your receipt the item you return is reduced to the lowest price it was sold for during the season. I returned a gift and it had the tag on the item but I didnt have the receipt. As opposed to receiving $14.00 + tax in refund, I only received $6.62 because I didnt have a receipt for the item. I will let my cousin know for future information. Had a 20% coupon and the cashier scanned it off my phone but when I checked the receipt at home it didnt take. Disappointed in my shopping experience today. Not usual for Kohls.
Love shopping here but sale clerks need to stop stereotyping me when I go there as if Im there to steal because Im a black female with Michael kors purse and Levi jeans shirt and Nike shoes. That will make a person not want to ever ship there again. Other than that I enjoy the clothes.
My first time shopping at Kohls! Wow I have been missing out! I love Kohls! Our cashier went out of her way to help and the manager was extremely nice! The store was well stocked and today! And after being in JCPENNEY digging through unfolded items everywhere, I will never go back! Kohls from now on! Plus Kohls cash! Love it!
We always find great things, but it is quite pricy. Their clearance is a good spot to look, but I dont think is ever but anything at full price here .Seems like things are marked up just to put them on sale. But its always clean and the staff is always super friendly .
As much as I love to shop at Kohls, this particular store I dont really care for. Youll run into a few great associates every now and then (mostly the cashiers). As for the floor associates, most appear unapproachable and many will go out of their way just not to speak while youre standing right in front of them.Additionally, the store is quite small which causes the clothing racks to be stuffed with merchandise.
This was the worst experience Ive ever had today in the Evans Kohls. The only reason I have a 2 is because I found what I was looking for. I stood at the jewelry counter for quite some time and also circled the counter 3 times. Two associates were talking amongst themselves. I asked for help from another associate in another department. She said there is one in jewelry. She told the lady in jewelry I said I waited forever. The lady in jewelry was verbally rude. She left us and went to another section of the jewelry counter when I said what I was looking for. I told her I didnt know of we needed to come down there or not. She said rudely and loudly, do I know you!? I introduced myself and shook her hand but her gestures and tones were such that I really wouldnt want her to assist me again.
Racks are absolutely horrendous in the junior department when I was shopping for my daughter. Everything is either on the floor or hangers are stuck together. Get it together. Unbelievable.Went back, and improvements were made for the organization, unfortunately Norma was very unhelpful in the junior department. A very cute romper had a tear in it , so we informed her and told her we could not find it online. She did absolutely nothing about it or even tried to scan it to see if there were more. I am very dissatisfied with the location.The name of the worker is Norma.
As much as I enjoy their sales and some of the product lines they carry, I am utterly dismayed with their customer service. I always think it was a fluke when I come across a rude sales associate, but lo and behold Ill check out with yet another rude sales associate! One time, a sales associate even refused to honor my coupon! I had to go to the customer service desk, and they had to re-do my transaction. Out of all the chain clothing stores in Augusta, I would say Kohls would be the least pleasant to shop at.
The only reason this place deserves two stars in my book is because I had a pleasant return experience here last week. However, that doesnt excuse the fact that their associates have yelled at my husband for being in my dressing room before. My HUSBAND. He came in with me to help me zip up the dresses I was trying on, while there was no one else in the dressing area I should add, and they started yelling through the door that he needed to get out. As if we were children trying to fool around in their dressing room or something? It is incredibly rude to bang on a dressing room door incessantly of someone who is trying on clothes they want to purchase from you, but another thing to not even accept to wait for me to change back into my own clothes before he opened the door. I was blown away by the sheer rudeness, and I definitely would have no complaints if someone kindly would have come knocked and explained to us why he couldnt accompany me. But that didnt happen. So beware, its like half and half with these associates in Evans. Some are incredibly rude and others go above and beyond.
First let me start off by saying I have been a huge fan of Kohls for years. Every year all of my holiday purchases have come from this company. Now here is where the issue starts. I went online to purchase 4 set of socks. When my order arrive it was wrong, so I phoned in and talked to a young lady. She then started a case for me, at that point they proceed to tell me I needed to drive to Kohls to exchange the item. I explained to the young lady that the reason I ordered the item online is because I do not have time to go to the store for a mistake that was not mine. Next she stated that she would send me a second set all I would have to do is purchase the item and they would refund it. So I did and it came back wrong again. Now this is the second time. So I called and spoke with a lady that wrote down my name and number but no one ever called me so I had to email in the complaint. So I then called the corporate office to be told that there is nothing they can do. I never received a call or spoke with anyone in the true office. They transferred me back to the original like that I had spoke to in the first place. No manager, supervisor or any one from this company cared enough to give me a call. Then I received a email telling me that I would have to purchase the right item again and pay for shipping and no refund. So they sent me the wrong item, which is the same item twice. But what really got me going was when I was told that I have to purchase the right item again instead of them doing what is right and sending me the right item.
I shop this store a good bit for my daughter and I. Tjis evening i witnessed a man doing very inappropriate things outside the GIRLS dressing room i called and reported it to an associate from inside the fitting room i waited about 5-7 mins before i walked only to find the man still there. I continued my shopping furious because nothing had been only to hear the store manager speaking to the associate that said well when i got the call i thought it was a joke i spoke up and said so something was done about this the manager replied that he looked at the video saw what the man was doing approached him but the guy left. What if he went into the fitting room and did something after i made that call? I will never shop this location again
I like Kohl’s but after checking at the Store for some curtains they said they were out of stock, so I ordered them online and after tracking my package it left Augusta ga fedex facility and then it was shipped all over Georgia to come back to grovetown, really Kohl’s what a joke when I could of save the shipping cost plus the time of waiting for it to be shipped...The manager also doesn’t know how to help and tells you to call customer service rug away.
Purchased a crock pot for $29.99. Got it home and it was defected. Took it back forgetting my receipt. However, it was purchase the day before and they placed Kohls tape on the box. Went to customer service to turn it in and they priced it at $19.99. Showed management the price on the floor. The manager said that is just the way they do business. No receipt, you only get back what the cockpit sold for at its cheapest price. He then said that walmart will not do nothing for you unless you have a receipt. Told him to not talk about anything he does not know. Walmart will do a replacement or give you a walmart gift card for your return. Poor business.
I was very dissapointed. I have been a customer for a long time and went in to purchase toys for Christmas. When I got to the checkout to use my Kohls coupon they would not accept them after I was told they would. Needless to say I did not buy the toys and will think twice before shopping there again.
I will never order online from Kohls again. I used the free shipping for over $99.00 opon checking the status of my order It said it was left on my front porch no signature required at 8:44 pm. Both my husband and I was home. Kohls took the money out of my bank account the same day 12/01/14 now 12/09/14 money has not been returned to my bank account. Do not use the free shipping this was an Anniversary Gift a Keurig Coffee Pot . Your Christmas Presents will not make it. Today I called back to find out where my refund was after being on hold for like 20 minutes was told the system was down call back in 20 minutes. Never ever again!
Total reviews rating 4.4
199 Reviews for Kohls 2023:
Review №1
2022-07-19Christina was amazing at customer service. Her personality and willingness to help me went a long way. she was able to solve my problem and had a smile on her face the whole time. i love ppl like her at this kohl’s - that’s one of the reasons i love coming here (other than the great deals I get). I feel like all the cashiers wants us to get good deals and i appreciate being able to walk out feeling so accomplished that i scored cute clothes at a great price. thank you to all the ladies that work here and keep up the good work.
Review №2
2022-07-29Store is always clean. My only issue is the time that the store opens. 10am? I mean come on people. I want to get my shopping done early. Open at 8am
Review №3
2022-07-18I long for the old Kohls from a few years ago. Im a mature woman and I couldnt find any age appropriate dresses for church, nor could I find skirts. All the dresses were low shoulder or the tops were gathered at the neck with a skinny string, both styles showed more skin than a wrinkly woman wants to show. Sephora takes up the entire center of the store and quite pricey at that. I really am not that impressed with their new look and brands.
Review №4
2021-11-11I had Kohl’s cash and I wanted towels and bathroom rugs and nothing seem to be in the right spot. I did find a portable record player on clearance and that was my big score!
Review №5
2022-03-16I like the selection at Kohls and most of the prices. With sale prices and discount coupons its easy to get some great deals here. Also returns are easy to make at Kohls and maybe the easiest anywhere.
Review №6
2021-07-15My granddaughters spend a couple of weeks with me every year. I guess Im old fashion. I dont like to see my granddaughters with cloths so tight 😫 that I have problems breathing lol. I can always depend on Kohls to have something fashionable that they like and something that is age appropriate that I like. I always bring them to Kohls and let them pick out what they like. For grandmothers like me...I do recommend Kohls.
Review №7
2022-05-15Store has plenty of selections....we did however notice 2 men going into the ladies dressing room to try on clothes. We notified management....they may need to put up a sign womens only dressing room. The 2 men were obviously too lazy to walk over to the mens dressing room.....unbelievable.....
Review №8
2022-06-11I had a problem with getting my Kohls cash from when I made a online purchase. When I came into the store and tried to use them there was a little issue that was quickly and easily resolved. The employees at the store and the one online were very knowledgeable and helpful.
Review №9
2022-07-29Whatever quality Kohl’s once had is no more. The store has been reorganized into chaos. Just a high priced Walmart
Review №10
2022-08-13Kind of disappointed, associates not as friendly as the associates at the Anderson store. And for sure they are not helpful at all.