Krystal in Calhoun
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Calhoun, Gordon County, Georgia, US
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Site: https://locations.krystal.com/ga...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Krystal in other cities:
Food sucked! This place is the only place open after 1 a.m. or I wouldnt even go there again. I was even surprised the had food. They will remain open but when you pull up to order you will hear sorry we have no Krystals (something) isnt working properly. WHAT?? Krystals with no Krystals!! 🤔
After waiting almost 15 minutes at the drive thru for the one car in front of me, I was told at the speaker that it would be a 20 minute wait before they could take my order.. I get times are tough, but with one car in front of me, and only one family dining inside.. Wheres the issue? I drove across the street to McDonalds and was served immediately.
Very slow and not attentive. Was told to pull forward if i wanted to order , and sat at window for 30 minutes before someone finally came to window to see why i was sitting there. During the 30 minutes, multiple people walked by the window and saw me sitting there but not once came to the window. She had to go get the girl from outside and it still took a bit to take my order and get my food. Every time we come the ice cream machine is down or not working.
Service was fast in the drive-thru. I was able to get cheese Krystals and fries an hour before breakfast was over, and my husband got to enjoy his Sunrisers at the same time. NOW LETS TALK FRIES. Omg, love the new coating. I dont know if its new, actually, but Krystals by my house has boring fries. I really hope its something new for all locations and just hasnt made its way to me yet. I would have gotten a large, if I knew. My fries and hot apple turnover were fresh and hot.***UPDATE: My hometown got the fries!!
Went by in the evening on three separate occasions in the same week. The place was lit up, sign said open. Went to the drive thru and was told they were closed for cleaning.Looks like if they were closed for cleaning they not have the open sign on !?Also, a car was at the window being served.
Very nice place. Staff has been a lil back and forth sometimes and there have been some that were rude in passing saw a lady roll her eyes at us while we waited for our food this was a year ago but lately staff is fine. We ask for double steamed and this last time they were not and most didnt even have anything on them like nothing just a patty and buns. I can add mustard thats not hard but the onion is a big part of a Krystal and ours didnt have any but we waited in line for 30 Mins. My toddler wanted to go home after his speech therapy so we were in a rush to get home or Id have checked b4 we left.
I havent eat Krystal in about 13 years because I got so sick the last time I eat there. But my wife and I thought well give it a try tonight, maybe theyve gotten better. The Krystal burgers were ok but the fries not so much. Whatever they are seasoned in make them taste like captain Ds fries, kinda fishy tasting. Go back to the original fries. Even after eating a hand full of Rolaids I still tasted the nasty fries all night. I hope you go back to the original.
The food was good, but the service was lousy for how long we had to wait. We sat in the drive thru at the menu board for a good six to eight minutes before anyone acknowledged us and, when the man finally did ask for our order, he was very curt and unfriendly! We still had to wait ten to twelve minutes before we even got our food. I have never had this bad of service here, and I hope our next visit will be better.
When my boyfriend and I pulled up to the speaker, they said it would be a 20 min wait, and we didnt mind the wait, so we are waiting at the window to get cashed out and get our food and about 5 minutes later we see all our food at our window, but they havent cashed us out and we see that a lot of cars are leaving the drive thru. About 5 more minutes later, we get our food, but its cold and our drinks all watered down. It seemed like the employees working tonight are just goofing off.
After my last experience with Krystal, we were ready to write off our tradition of getting a Krystal burger forever, however, we saw this location and decided to give it one last try. Im glad we did. This location is what all Krystals should be like. We received courteous treatment, food that was hot and fresh, food that was served quickly, and a very short wait. The staff was friendly and seemed genuinely happy to help with our order. I will drive out of my way for this type of service.
Drive thru extremely slow, waited 5-6 mins once at the speaker…then waited another 15 mins on our actual food. Which would have been okay had the food been fresh. Spent $32 for 2 people to eat, wings had been sitting for a while and the fries were absolutely disgusting. I don’t mind waiting but not for cold food
Food is always good and the orders are correct. The drive up is slow at peak hours. Ive seen several cars pull out, tired of waiting. Dont expect fast service in peak hours. I pulled out as well after idling 14 mins and not moving. I have visited this Krystals with 7 cars ahead and less than 15 minute wait so sometimes it gets stuck there. Be forewarned, could take a while.
Poor service. I was on the last leg of a two day drive when I stopped here.....the sliders were poorly thrown together and they left fries out. Said nice I was driving, it was hard to reconstruct on the road. There was no way I was turning around but I will be sure to never stop at this Krystal, again.
My drive thru experience was terrible, she had an attitude out of this world, she rushed taking the orders wrong at that, gave us receipts with nothing on them... Tried to to tell her about it and get it corrected but we were ignored, she forget some of the order came back and slammed open the windows and said YES .. We told her she forgot the rest of the order she didnt apologize and just handed it with force....ask for ketchup and mayo and you wouldve thought we had ask for a million dollars. Open my bag and my krystals was thrown together. I will not stop there again and be treated like I dont matter.
I went to This krystals a few days ago and said they were doing maintenance and wouldnt serve me then This happens. This place got my order wrong and when they finally got it right overcharged me. This is the worst krystals I have ever been to. Customer service was horrible and my order was still wrong. Find another krystals to go to. As a former employee of krystals yall need classes on customer 1service and common sense
I asked for my Krystals to be made a certain way (custom made is what they call it). I have to say Ive ate at different Krystals and ask for them to be made like I wanted but this Krystal did a OUTSTANDING job. I believe it was the BEST Krystals Ive ever ate. The Staff was so nice and helpful also, making sure I was happy with my order. I will DEFINITELY be going back if I have to drive another 20 miles out of my way.
First of all, the service is slow. From waiting to order and then to get my food. Also, the girl at the window kept her back to me the entire time. She never greeted me ever. I sat there about 4 minutes at window. Finally, she turned, still no greeting, took my money, then gave me my food. There was 4 employees that I could see and not one of them were doing anything productive.
I ordered sunrisers and the bread was not steamed like the other Krystals. Food temp was not really acceptable, but edible. The staff was excellent though. Really disappointed with the quality of the sunrisers. I normally only get 2 but wanted them so bad because other Krystals makes them so good, but now I regret ordering 4.
Sat in line forever, got to the window and watched them toss the box of junkyard fries on the counter, they were upside down, the woman looked in closed the box and put it in the bag. It was so nasty and all over the box. Then I got my shake and it was supposed to be chocolate. It was vanilla with a little chocolate syrup in it. Looks like they stopped stirring a third of the way through. And what is up with these new chicken patties? Ew.
I wouldnt even give it one star its not because of the employees its because there are not enough employees I door dash and its hard to make money if I cant get orders delivered fast enough to pick up more orders and EVERY time I get an order from Krystals I have to wait 30 mins or more to get my orders and it cost me money
Fast easy convenient. Well priced with a generally friendly and accommodating staff. The food is almost always made to order and piping hot when you receive it. Its rare that I have a complaint about krystals. And if I do it usually coincides with the store location and primarily is a focus on staffing customer service and attention to the order details. Otherwise...im a proud ongoing patron since my first crystal 44 years ago.
Disappointed, I love Krystal’s but the last 3 times I’ve tried to go the line wasn’t even to long and the wait was outrageous. I end up getting frustrated and just leaving, when I really wanted some Krystals! They need some help. I’ve never had a problem with the food or employees. But this needs to be fixed! I waited in like 15 mins with not one car moving!
Customer service could be a lot better and it was slow to place an order. Multiple coupons cannot be used at a time and have to be put in one by one which slows the ordering process down. Drinks are filled too much with 75% ice and the rest is your drink.Also, when I went the milkshake machine was broken and I wanted to get one
Came thru the drive thru last week, drove home and found that and our order was not correct. Contacted Krystal about this and shortly I received a call from the store manager Dillon. He promptly rectified the error.I was very impressed by the prompt service of both the company and the manager Dillon.Way to go guys! I highly recommend this store and this company. Keep it up and thanks for your time and help.
We came through and got the wrong order my wife stopped back by after she dropped me off to leave out of town. The lady at the front got our receipt and food and names and said she would replace our food when I came back in town. I have been calling for three hours and no answer. Can yall answer a phone???? I just want my food replaced. Ive already spoke to corporate and Ive called the store about 20 times today and it just rings and rings! They need a new staff and new management!
Im a trucker rolling through Georgia, I ordered from here on doordash. I guess this place makes slider burgers, I ordered some , and some chilli dogs . Its worth trying out , but honestly Id never eat here again. The stuff they call burger meat is grey in color and It gave me a stomach ache . Not my thing I guess haha .
Highly disappointed AGAIN!!! I got 2 Krystal cheese on which the buns were hard , 2 Krystal chiks supposedly with extra mayo and extra pickle , that didnt happen, on which the buns were cold AND stale. The chicken barely warm and so small it didnt even cover the whole bun. The fries tasted like they had been reheated. I had went thru drive thru so I called.. Get this..it went to voicemail and it was full. When did restaurants start having voicemail???
We have gotten the 3 egg breakfast to go for months now and have been so satisfied untill last 3 weeks. I guess they have a change in personnel or something but gotten worse each week. Today I ate the toast and bacon and threw away the eggs and grits.They need to relearn that overMedium means egg yokes are slightly runny not rubbery. Have no idea what they did to those great grits but they were terrible.No more breakfast from Krystal.
Super busy, which was probably the reason for so many mistakes and mess ups. Had a wait on Krystals... How do you have a wait on what your named for? So got my order and my fries were left out and I ordered no mayo on the Krystals chics and they were drownded in mayo and so hard my pitbull had a hard time eating them. Hope they plan for a rush a little better next time.
Terrible service food was ok after waiting 20 minutes 2 girls out in the parking lot chasing guys on motorcycles trying to flirt acting unprofessional playing around inside the restaurant instead of making orders I know these places aint the best place to work or pay that well but acting like a 12 year old is taking it a little far when it comes to goofing around at work mean while me and my family sitting out front for 20 minutes waiting on our food.. dont think Ill be back here until some new help is hired. The black lady was the only one seemed to be focused on doing her job might give her a raise..unless shes the manager. This happened around 5 to 6 PM incase some of u wanna try and miss this shift of worker
I have never seen a place that gets peoples orders as wrong as much as they do here. 8 out of 10 times they have given me a medium fry when paid for a large. They also hardly ever have tea made. If they run out instead of making more and staying on top of it they will lie and say that the tea machine is broke. Several times I have ordered and the buns not be steamed or they are hard from sitting out in the air. If there were another Krystals anywhere near me I would never go back to this one. The management should be ashamed of this business.
Not very friendly. Had to wait for food, which was not bad except when they brought the food out to the van, they claimed I was not in the correct vehicle and then they said my order was not correct. It was. But then the person complained about her boss. No apologies for the delay. Just weirdness.
We thought after the remodel it would be different. We were wrong. The service was slow the food was cold and tasted old. As I was working on my chili cheese pup I found a baby roach in the cheese and almost threw up. Promptly threw out all the leftovers. No telling what else might have been ingested that we didnt see. Not going back and I advise not going there.
Went through the drive thru. The sevive was pretty fast and the employee was very frindly.My only complaint would be is that the fries were not fresh and hot. Ive been going to this spot since I was a teenager.Its always been very good service and food. I will for sure see them again.
Im giving this a 3 star only because the food was tasty and hot. Goal accomplished rigjt?,,, wrong! When you enter a food establishment you want to see cleanliness. Unfortunately I observed a fast food restaurant that was and is in need of a complete cleansing and sterilization. It seemed overly stocked with miscellaneous items stuffed anywhere and everywhere. One of the Mgrs that was there that evening seemed overwhelmed in his never-ending list of chores. I felt for him because I got the feeling that he is the lone doer without anyones care or assistance. The coke machine was only carbonated water so I wonder how many drive thru customers got a mouth full of that as they drove down the road getting their first sip of yuk. Like I said I like krystals and the food was good and hot. I really like their French fries too. This place could easily be a 4 or 5 star if they were to really reorganize and give a real scrub down.
We sit in line for a hour just to get to the window and the manager was showing another employee some rash she had up both arms no one was wearing gloves and to top it off they didnt even give us straws I wouldnt take my worst enemy to Crystal in calhoun the place should be shut down
I placed my order at 8:12 pm. Only one person in the restaurant and one person who was in front of me. They made me wait for Chiks and I did. When I got home, my order wasnt correct and I was missing two of the burgers I ordered. I called... twice... no answer. I went back to the restaurant. Had to wait with no one in line. Told them what happened. No apology; no offer of anything free for wasting my time with my family. I am now in my driveway at 8:50 pm.Obviously they dont want repeat business.
Asked for cheese, charged for cheese, no cheese. My husband took the burgers back up and asked for cheese again and they only put it on half the burgers. The girl at the front counter was super sweet but when co workers came to hang out no one wanted to work.. Disappointed since we live in a state that doesnt have a krystal and it was our kids first time.
I have been to a bunch of bad fast food places but this one is the worst. First o was given a small coke then I told her it was supposed to be a large Dr Pepper so she mixes the coke in with the Dr Pepper in a large cup. Mayo was put on all the sandwiches we said not to. The cashier touched her face then wiped away the foam on my root bear float with her finger. We had to go up to them twice to get the chili cheese fries we ordered 20 minutes after we got the rest of our food and they were about to give it away to drive thru. I dont recommend
All I did was stop to use the bathroom and was grossed out. I get there and the one stall bathroom was locked. So I wait. An employee comes out so I go in to do my business. The toilet is covered in urine, filled with urine and the bathroom was just disgusting. So as Im in there I think back, I never heard water running and the paper towel dispenser was out and I never heard the hand blow dryer run and the sink was dry.... The employee used the bathroom and didnt wash his hands.
Terribly slow service. Waited almost an hour for an order of 12 krystals. Rude male workers making very inappropriate comments to me about my body and the fact that I have gf. A man came in about 30 minutes after me, he asked how long I had been waiting after he had been waiting at least 10 minutes just for an employee to come take his order, and i told him so he left. Will never go there again.
Thursday oct. 20 @ 9pm Horrible, a blonde headed girl Angelica that works here but off the clock apparently has disturbed everyone trying to eat. Loud mouth and wouldnt stop talking loud for nothing, manager wouldnt even say anything to her after getting complaints from everyone in the dinning area. Bathroom did not have working soap...
We had the worst experience. 12/18 would not recommend this to anyone. They got our order wrong even thoughwe plaxed it on line then the service was like we where a huge inconvenience. Will mot be back anytime soon and hopefully no one else will have to go through this.very disappointed
Its Krystal. Are you really reading a review for krystal?? Small, square burgers of the gut bomb variety. Just as any decision you will make while highly intoxicated; its amazing at the time and you think youre a genius. Then you wake up wondering why you have on flotation wings and a sombrero and you instantly begin questioning your ability to adult properly.But dont stress about tomorrow. Live in the now and go grab a few originals with cheese.
IT SEEM LIKE AFTER 12AM SHIFT DONT CARE WHAT THEY SERVE I ASK FOR SWEET TEA AND GET UNSWEETEN ARE THEY SAY WE DONT HAVE ANY WELL I THINK THAT IS BAD KEEP IT MADE THAT SOUND LIKE OUT OF STOCK.THEY GAVE ME COKE I DID NOT ASK FOR COKE AND TO TOP IT OFF WHAT HAPPENED TO MY FRIES OMG NO FRIES IN MY BAG WHEN I GOT TO WORKTHE MAIN THING SOMETHING ALWAYS HAPPENS TO MY ORDER
Where in the hell does Krystals find their employees? How hard is it to simply make krsytal buger or even make simple order? By for one of the worse fast food restaurants in Calhoun,Ga. This place seriously needs better trained employees and also a better manager. This place could mess up a Penutbutter and Jelly Sandwich......
I waited in line for almost 40 min.or longer to get krystals cold and when you order no pickles they take the onions off to so this time I order extra onions they couldnt get that right again I think they need new managers I remember now why I havent been in a long time.
I went there and spent 22 dollars on food and my four Krystal chixs had a cold chicken nugget on them instead of the chicken patty like normal no one even told me when I ordered them and I have tried to call up there 4 times to talk to the manager and no one will answer the phone I will not be back there
Total reviews rating 3.3
199 Reviews for Krystal 2023:
Review №1
2022-07-21Dirty, fowl mouthed shorthanded slow staff and the trash cans were empty when we walked in and were still empty when we left. I had tell the cashier there was No trash cans to throw away our trash. Buckets on the counter top and in the eating area catching the rain. The food was good thou.
Review №2
2022-04-03Waited in line for 25 mins with only two Carson the drive through for cold food. Literally bunch of young people sitting around talking and telling jokes. The Krystal’s corporate people need to step in and re-evaluate their business model. Need better people and management. This chain as a whole is by far the worst of all fast food places. But it’s a shame because in the rare event you actually get good food from there it’s good that’s why I give it another shot. Just seems like it’s one out of 10, one time good out of 10 times going.
Review №3
2022-07-14Went by drive through to grab a quick lunch and with only two cars ahead of me took 25 minutes to order and pick up food. A little slow in my opinion but hey it is the new covid way..........Food was fresh and good so guess the wait wasnt to bad.
Review №4
2022-04-09Okay so todays date is April 8, 2022. Just so this doesnt get lost in the chaos. But weve been waiting just to order for about 20 minutes, only for the lady to be rude once we were able to order. Couldnt get one thing out of your mouth before she was saying is that is? Instead of asking literally after everything item just wait until the CUSTOMER is done talking. Theyre little so slow its not ever remotely funny.
Review №5
2022-05-12For the price I got a really amazing breakfast. The drive-thru is quick and efficient. But it was still fast food so I cant give it five stars
Review №6
2022-07-0830 PLUS minutes for 12 Krystals? Always incredibly slow but food is good. Maybe this location would be better as a dine in restaurant instead of also operating a drive thru.
Review №7
2022-04-06FIRST LET ME SAY THAT I WOULDNT GIVE ANY STARS BUT IT MAKES PUT ONE.....This place is joke!!!!! They never get my order right!!!!! AND They are rude but I guess I should except it from a restaurant that the whole staff is a bunch of immature KIDS. Tonight was the last time I will ever spend a penny at Kystals in Calhoun,GA. How hard is it take proud in anything that you do? I have been in the restaurant industry for 30 plus years and if I or any employee I ever had was to do the things that I have seen done inside this Krytals..... I would fire the whole staff.
Review №8
2022-03-18I swear every time I go they mess my order up you will order fries and they are never filled up you will order a large and end up getting a small like someone has been eating out of them this is a party fry I just ordered
Review №9
2022-07-10Gave me the wrong food, but I was in the process of driving 300+ miles and I didnt have time to go back, so I just made do. Person operating the window wasnt particularly friendly, either.
Review №10
2022-07-05They almost got it right so I am not mad. Its hard to find workers and I get it so good job! Great will be when everything is right!