La Quinta Inn & Suites by Wyndham Warner Robins - Robins AFB in Warner Robins

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Total reviews rating 4.4

199 Reviews for La Quinta Inn & Suites by Wyndham Warner Robins - Robins AFB 2023:

Review №1

2022-01-29

Cant say enough good things about this hotel. We were looking for a place to stop with our dog for the night. We chose this hotel based on prior reviews, and they were correct. Everyone was SUPER friendly, from overnight desk staff to morning breakfast crew. Breakfast itself was excellent - scrambled eggs & sausage, biscuits & gravy, pastries, as well as machines for fresh waffles and pancakes. Great start for another day of driving for us. Comfortable beds, clean, quiet, and VERY dog friendly. Felt like stopping at a friends house along our drive. Cant ask for more for the price. We will be back.

Review №2

2022-03-31

I was traveling with my dog, needed pet friendly accommodations. Location was nice and convenient to I-75 without being right next to the interstate, so no loud traffic noise. Room was clean, beds were a little firm for my taste but Im not going to knock a star for that. There is a small area for walking your dog at one end of the building, this could be larger, but it was enough for my dog. Staff was super friendly and helpful.

Review №3

2022-05-01

My husband and I were traveling with our dog and we only planned to stay overnight, but a family emergency occurred that had us in and out of the ER during our stay. We ended up staying 3 nights, updating our room each day without warning.Because we were so upset with our personal issues, I can easily admit that we were not easy guests to put up with.Without knowing our circumstances, the staff was still amazing about helping us with our last minute room changes, our scatter brained mistakes, and all our annoying questions and requests.The whole staff was very nice; George and Sam were especially kind! Thank you all!When I am stressed my concerns with cleanliness can be obsessive, but the room they gave us was very clean and comfortable!We will be staying here again!!

Review №4

2022-03-16

We never even got to stay ! We made reservations a week prior. Called a few days before our stay to ask about early check in. We told the lady when we reserved the room it was for a kids Birthday party. But when we called she now tells us no parties aloud! And tells us if we come that we will be escorted out! REALLY?!?! That’s ok! We called another local hotel that Welcomed us!!!

Review №5

2022-02-11

This hotel is clean but my stay was riddled by complaints from someone next door to me.It got to a point of harassment. First the complaint was about my dog barking in which I asked the Hotel to move me to another room but stated no.Then it was followed up by my TV was too loud. I went into the hall and I could not hear my TV. This complaint came to me 3 times. First time in the morning as it was stated that the people worked at night and were sleeping. I turned off the TV. Then the complaint came again in the evening when the people supposedly worked at night. Once again went to the hallway and could not hear my TV from the room.The guy at the front desk stated that my dog barked 3 nights ago and she did but I resolved that issue. Not sure why he was bringing that up again as the complaint was about the TV volume.Anyway I have been extended a week on the project and my dog is going back home on Saturday which I usually do not travel with my pet as this was just extentuating circumstance but I am not rebooking at this hotel. It is a nice place but I feel I was grossly harassed by the front desk here. I have never had this type of experience ever with or without my dog and especially the volume level of my TV. Kind of crazy.

Review №6

2022-02-12

The check in process was easy and professional. The room was clean and comfortable. I could hear a lot of noise on the hallway but I put a towel down at the base of the door and it got better.

Review №7

2022-04-04

We’ve stayed here at the La Quinta Warner Robins as a local several times and I’ve left 5 star reviews previously! But apparently there’s new management and it’s horrible. We’ve had to stay before because of our AC going out and it took a few days to get parts. Also we have large families in Seattle and St. Louis so we always book this hotel for them to stay when they come to visit us, our home is just too small for everyone! Everything has always been great until now! Our well pump went out and we couldn’t get it replaced for 4 days so of course we believe our “go to” was this La Quinta… the indoor pool wasn’t heated as it always was so the littles were way too cold and that was a huge bummer for them! Later on we found out a housekeeper and her child and husband or boyfriend live next door to the room we were in. This isn’t the problem, but the first night the two were fighting; screaming, cussing and slamming furniture with a child in the room most of the night and into the morning time. My husband works 12hr night shifts and this mess went til his time to sleep after 7am. Then the “manager” called, woke him up at 10am and asked that we actually leave the room until maintenance is done cleaning the AC! They knew he works nights and should’ve waited til we checked out! We left, I took my husband to the Kroger parking lot for a nap and all of us just waited in the car for about 2 hours. Got back to the room and they were still working on it! We sat on the couch and kept waiting! We also requested and was allowed late check out because the company with our well quoted it working by 1-2 that day so late checkout til 12:30 would be great for husband to catch a good nap. I reconfirmed late check out the day before with what I thought was going ok. My husband came in at 7am and housekeeping knocked at 11am. I said we don’t need housekeeping, thank you. She came through the door all the way suddenly, with her little son at noon!! She didn’t have any idea we had late check out, receptionist then called our room reminding us to leave! I said we have late checkout. She didn’t know either! Was a mess! When we walked down to check out, I saw the “manager” sitting in the little cubby office behind reception. I explained everything to her, she didn’t know, she kept apologizing and said she wasn’t told anything and wouldn’t have called to rush us out! I explained all the issues and that ridiculous “manager” never came out to speak knowing he could hear me and everything I was saying! I said management should always know communication and professional skills, a hotel manager should also have hospitality skills!!! It’s 101!The only good thing is Sam. He’s been there every time we’ve been and I actually thought he was the Manager our first night and was surprised he isn’t running the hotel! He should be because every time he has taken care of us it’s been with NO problems at all, warm cookies and super hospitality, great conversation! We’ve always felt welcome until now!… Myself and all my family will not be back! It’s heartbreaking, I want to support the actual good ones whom should be in charge!!

Review №8

2022-07-01

Staff was nice, rooms were clean, only minor issue was the ac didnt seem to get as cool as it should.... I just turned it down a couple more degrees. Definitely recommend and will stay here again!

Review №9

2022-04-14

This hotel needs a little update but it was very clean. The staff was friendly and they have a comparatively decent breakfast. Location is ok.

Review №10

2022-05-28

Sink was broken, beds and pillows were extremely uncomfortable, and the carpet was nasty. Also, there was a homeless man lurking outside in the field next to the parking lot, just staring at us. The list goes on and on, but I won’t waste my time writing it out. You get the gist, though.