Landmark Dodge Chrysler Jeep Ram Service in Morrow
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Morrow, Clayton County, Georgia, US
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Site: https://www.landmarkdodge.com/se...
- Monday:7AM–6PM
- Tuesday:7AM–6PM
- Wednesday:7AM–6PM
- Thursday:7AM–6PM
- Friday:7AM–6PM
- Saturday:7AM–6PM
- Sunday:Closed
Worst service ever!!!! I brought my car in to get all of my recalls resolved to make sure my car continues to drive well without any issues on a Monday morning. When I came to pick my car up, the lights were flashing on and off, there were several icons lit up on the dash, and a sign across my display saying that my transmission needs to be serviced and to put my car in park. I called the service center and told them what was happening and they told me to bring it back. I brought it back that same Monday and dropped it off because they were closed by the time I got back there. The next day (Tuesday) they called and told me that it was just a screw in the alternator that was loose and everything was fine and that it is ready for pick up. 10 days later the same exact things happen again. I call them and tell them what is going on and they tell me to bring my car in. I dropped my car off and when it was ready they called and said that there is something wrong and they are not sure what it is but I would have to pay to get it looked at AFTER THEY MESSED IT UP. I will never get service done by them again!!!
Bought vichicles there for 39yrs , and hAve bought my last vechicle ,there are a bunch of salesman who you need to get anything they say carved in marble and then you still need to think over everything they say as if your mothers life depended on it,and dont be surprised if your RAM goes into drive and then acts like its locked in gear, same for reverse, maybe around 67000miles but I hear thats pretty good for a RAM, I think these guys are told by Tim (sales manager) to say whatever it takes to make a sale.cause I cant seem to find any morals amongst any of them,at least not a straight answer from any I tried to talk to. GO DODGE DEALER ON 138HWY IN UNION CITY!!!!
Total reviews rating 3.9
28 Reviews for Landmark Dodge Chrysler Jeep Ram Service 2023:
Review №1
2021-10-30Jessica Warren at Landmark Dodge, Morrow Ga provided outstanding customer service today during my visit with their service department.This young lady is very professional and knowledgeable when it came to providing me information and options regarding issues I had with my 2015 Ram Laramie Longhorn Limited Edition.Her service and above average adequate performance made me want to continue to frequent this location for all future maintenance and repair.Thank you so much Jessica. See you on my next visit to Landmark Dodge.V/RChester Shaw
Review №2
2022-03-21Dodge ram was brought in for service as the check engine light came on. Vehicle was in the shop for about two weeks for maybe a glitch. Now my husband believe that it an alternator that is causing the problem
Review №3
2021-07-02Tell me why my mother came here - customer of decades whos purchased two vehicles here and serviced them here for maintenance multiple times - and they tried charging her double? And the manager had to be called to solve the issue? I dont know if its incompetence or poor intentions but I know that if this occurs again Ill have to come up there with her myself. And Im a lot less classy than my mother. Do NOT go to this location if you can avoid it.
Review №4
2021-07-16I made the mistake of buying a new 2021 Jeep Ecodiesel Wrangler here in May. Its now July and its been in the service center 3 times now with a low oil pressure warning. Can you say POS? Theyre service is horrible! This time, its been there a week already, and they still havent even started to try and repair it. They are a complete joke.
Review №5
2021-07-03If i could give it ZERO stars i would. it’s a disappointment when businesses allow poor customer service to consume everything. as soon as i was assisted(which took forever), i was treated like as if i had nothing to offer. i will be finding another place that appreciates me and is happy to have customers. not shocked but highly disappointed!
Review №6
2019-09-22I had an amazing time and experience! Bought my car here and there was no hassle, Don did such a great job of getting me in a car. Please visit this location!
Review №7
2018-12-30They were wonderful and got me a nice vehicle and deals that other company would ever do. Good credit or bad credit. I am not going to tell u everything but it was a wonderful.
Review №8
2018-09-19I really had wonderful experience during my visit for car service. They explained everything and trouble shoot too.
Review №9
2021-04-06Im done with trying to be loyal after 12 years with this dealership and the service department. Always a delay and never communicate issues.
Review №10
2019-11-13Joe was very detail oriented and very professional and patient. He answered all my questions and Im a happy satisfied customer!