Wheelchair-accessible entrance
Yes
Life Storage in Atlanta
Categories
Location on the map
Atlanta, DeKalb County, Georgia, US
Accessibility
Phone: +1 404-419-1093
Site: https://www.lifestorage.com/stor...
Site: https://www.lifestorage.com/stor...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:12–4PM
Life Storage in other cities:
Comments (75)
Very pleased with my experience thus far. Darvin was VERY helpful and easy to work with. The facility is in great order, clean, secure, well maintained and affordable. The customer service is what pushed this from 4 to 5 stars for me. I highly recommend.
This by far as been one of the best moves for me ever. The staff was so helpful and nice. Made it so convenient and easy for me. Moving is always stressful but with her having great customer service and being very helpful, it took away a lot of stress that she probably didn’t even know. They had the perfect special going on, save me a lot of money. Then when it came to me moving my belongings, there was even a dolly inside my storage unit, saved me so much time. I recommend this storage unit place to anyone in the area looking for a storage. You will be completely satisfied.
Im so impressed with this place. Super AWESOME staff who really know how to treat their customers. Units are super clean and the prices cant be beat! Cant remember the new managers name but I think its Darwin (forgive me if Im wrone). He is definitely an asset and always a joy to talk to. I highly recommend renting here.
Super friendly and helpful front desk staff. I had a unit there for a year. I was downsizing so, I had less and less inside as time went by. I think Pleasantdale Self Storage is a good, clean facility and I think prices are reasonable. I really appreciated having a climate controlled 5x10 unit. The only reason I rate it 4 stars (really 4.5) is due to the fact that for the first 4-5 months I rented there, the keypad to enter the building was broken.so there was a layer of security missing and I felt let down by that. I understood that they had to depend on an outside company to fix it. But, unfortunately, almost every time I was there, people tailgated and passed through the security gate as if they couldnt take the time to put in their code, so, if they didnt belong there, once theyve tailgated, there was nothing stopping them entering my building.Pleasantdale Self Storage is vigilant. At one point they offered all of us really good locks, in response to some minor incident. So , really Id say 4.5 stars One more thing; you cant beat the location. Just off I 85 N at Spaghetti Junction. Everything was cool. I will definitely use them again, and I recommend them without reservation.
WOW! What a great experience. Great customer service. I had inherited a storage unit and things were a mess. I was a basket case. She was great, patient and professional. She offered great advice and help me solve my problems.
I have rented from this company for many years and always return here for the good customer service, property is clean and the manager is awesome with problem solving, multi-tasking, and handling things quickly. Good sized units and comparable prices make it an easy choice. Thanks
Good morning,The young lady that was working there on July 9th at 9:00 am was beyond helpful! I am disappointed I forgot her name, but I think her name was Catherine. She took her time to assist me in a timely matter. I was able to get a truck and storage in one day with no major problems. My storage was clean and ready for me when I arrived. The area was super clean and cool. I was very comfortable during our tour. Catherine really made my day!! YOU ROCK GIRL :)
Definitely the friendliest and most helpful staff of any place Ive ever rented. Very clean, no pest problems, climate controlled and standard units available, and the price is on point too. I love this place.
Excellent price and Deasia was very friendly and helpful!
Good customer service gentleman at front desk was really nice. Good clean storage units. I would definitely recommend to a friend.
Great storage! Staff was extremely polite and helpful! Prices were reasonable. I would definitely recommend this place to friends and family!
Every time I call or someone calls me back, they have the best customer service!!! Ive spoken to 3 different people and all equally pleasant and very helpful.
Ooo my GOD they really need an Emergency code n phone number for Manger of this property we were locked inside the Gate for 1hr before they could locate someone with a code to let me n my family out . Over all very clean and the staff was very friendly when I first got my unit. just dont get caught inside after 10pm Exit quickly 🤣🤣🤣🤣🤣🤣🏃♂️🏃♂️🏃♂️🏃♂️🏃♂️🏃♂️🏃♂️🏃♂️🏃♂️😎🙏
I have been storing my belongings with them for over a year now since moving from the Atlanta area to Florida. Their prices are great and I have not had any issues or been concerned about the safety of my stuff. The staff is wonderful, always polite and helpful, especially Greg. I would recommend them to anyone without a doubt.
TAKE YOUR BUSINESS TO PUBLIC STORAGE!!!!!!Do not get locked in a contract. They do not have any grace period between the time your bill is due to allow you to move out before being billed again. Public Storage has a 10 day grace period where you can pay a prorate amount if you do not use a storage the entire month. This facility auctioned my personal belongings for $18.00 I owe them $869.00. I even tried moving to a smaller unit & was advised that I would have to pay a Full Month for both units. They will not work with you at all. I should have known to be careful storing here the day I came to get a unit they almost had to call the police on a customer for trying to grab her personal items off of a mans truck that bought her stuff. I have been asking to speak to the person that is over the entire management staff in an attempt to settle my account & move out with being billed I was declined every time. There is also an All or nothing policy on account that become past due. If you become behind they will not take part of the payment they want the entire payment. If you are renting a larger unit you will notice how fast your balance with spiral out of control at this rate. They were closed for inclement weather & still have the audacity to auction my belongings without any notice on the auction date . You cannot pay with a credit card either. FYI on past due accounts.
I have never had a problem here- I saw the other poster talking about Public Storage- they dont work with you if you get behind. Pleasantdale Storage is clean and well lit and there are cameras everywhere- Id rather store here and be safe than go anywhere else!
No complaints at all. I wish I had completed the review earlier when I remembered the name of the young lady who assisted us. She was extremely kind & helpful. Will definitely use again if needed.
I had a great working relationship with Annie at the office even though we could not meet face-to-face we talk over the phone she guided me through the online application and even though I had issues she stuck with me and we got it all done very happy I’ve made the switch from public storage
The worst experience we have ever had renting a truck. We had a truck reserved to to be picked up at this location and dropped off in Tucker Georgia. The woman Inside cancel our reservation just because she did not want us to rent the truck as a one way because she said she does not like her trucks going out and not coming back to her. No Uhaul worker its supposed to cancel a customers reservation without their permission. How we found out is that we call Uhaul to have a reservation moved since she wouldnt let us rent the truck. The U-Haul representative said that our reservation has been cancelled then we had to make a new reservation at a new location go pick up the truck there, and we were our late for our move
Management is professional and very nice. This is a clean, secure and reasonably priced storage facility. Seriously consider doing business with them. You will not be disappointed.
Andie is Great! I love this storage facility. Nice air conitionded rooms and very clean. Never had any problems with safety. Great prices as well!
Great customer service and easy access to my storage space. Very clean and safe.
I LOVE THESE FOLKS! Plain and simple. Always friendly, courteous,and knowledgeable about any new options that might help you. Especially Amy (hope I got the name right). She rocks!
Pleasantdale storage is the greatest ever!!!Ac units, clean, no hassle and it’s the perfect environment all around. Don’t rent anywhere else but here.
These guys keep the property very clean and organized. The building is well secure and monitored which insures me that my stuff is in good hands and is safe. Keep up the good work!
Awesome. So nice. Clean x 10. Even plays music in the inside units. Easy and secure. Also rents uhaul.
I’ve been renting a mid size store since June 2015 when I had to move to the west coast and have had prompt and professional response whenever I’ve had the need of. They’re my eyes and hands over there and care about my stuff in a very diligent way.
Ive been with them for 8months and have had no complaints my stuff is safe and no water damage no bugs no worries so Id recommend there service to my friends and family.
Great location to store your belongings. The staff is very receptive to any issues that arise and definitely value customer service!
Great storage! Good customer service.
I had a unit there for several years and the place was always clean, well air conditioned and the staff were helpful and friendly with any questions.
Came in got a great deal! Nice sized unit! Great customer service!
I have rented storage units here for several years and it has been a very good experience. I have found the staff to be very accommodating.
The staff was very helpful and prompt at getting me into a unit..and they offered a special whic i didnt expect and that is always good! I do recommend them.
Outstanding Service from Ashley !!
What I like about Pleasantdale Self Storage is a very reasonable monthly rate and the upkeep of the storage facility is very clean! Two very important reasons why I chose this facility!
Great place, reasonable prices, friendly and helpful, definitely the best place Ive rented space from yet.
Wouldnt store anywhere else PERIOD!great management and great property! I highly recommend it to all.....
We have been renting here for a few years, its always quiet and clean and the staff have always been pleasant to deal with.
Andi was so helpful and was able to get me into my storage unit!! Great customer service!!!
Great prices and excellant customer service. For all your storage needs this is the place to be.
Great staff!!! We love it here just wish the prices was a little bit less but it’s a good place 😀
Even we have moved away from the area, we are still keeping the storage. The place is kept clean and definetely cheaper than similar places
Quick, easy, friendly
I wish this particular location was on the website. And I had to learn the exact address to find it. But, the storage unit is cool 😉
Great customer service, great location, clean facility, competitive prices........
Superior customer service! Clean facility; easy in and out.
Great customer service. My family has a unit as well.
Very happy thanks for giving such great custoner service and care.
Clean units, easily accessible. The staff was very helpful.
Clean, friendly staff, Covid-19 rules are in affect
Very good storage and friendly service!
Reasonable and secure. Very friendly customer service.
This is a clean facility… I would recommend to others
Awesome place for storage convenient location 👌
Great secure business
Good prices, very secure, and very clean.
Front desk clerk was very helpful
The customer service of this facility is amazing!
Pleasant experience. At a pleasant place. get it?
Clean and convenient. A mile from home.
This facility is very clean!!!!
Awesome service
Great
Good access
Total reviews rating 4.8
75 Reviews for Life Storage 2023:
Review №1
2022-06-04This location is amazing! DeAsia, made sure I was well taken of and walked me through everything as this was my first time renting a storage unit. 10-10 would recommend again! And she made sure I got the special I was entitle too and gave me tips and tricks to make sure my stay is good
Review №2
2022-03-01Clean facility, easy access, easy sign-up! Sierra was informative, efficient, and pleasant. She carefully explained all parts of our contract. We appreciate her hard work, and the work of her assistant. We feel very secure with our items in storage here.
Review №3
2022-06-27Customer Service was awesome!! Small details that helped make our experience easy and effortless. Highly recommend!
Review №4
2022-03-15I just rented my storage a couple of days ago. Andy was great! The unit was nice and clean the access into the storage was really easy. So far Im very pleased. Very secure area. I would definitely recommend pleasantdale storage to anyone, and it is very affordable!Edit:3/15/22 Im meant to edit this review a few months ago, Im very annoyed.When I got the storage November 2020 my rental was $93 and then I got the insurance so it was $103. Well a year later 2021 my storage fee went up to $178. I still dont understand why. Everybody is blaming everything on the pandemic. It irritates me every month to pay that $178 and I wait as long as possible to pay it...
Review №5
2022-06-30The best unique person , and Profesional in her work , good sense of humor.Thank You for existing in this world . May the good Lord keeps Blessings you .
Review №6
2022-06-16Miss Ashley she gave excellent customer service from top to bottom showed me variations of units and I was very pleased with her professionalism!!
Review №7
2022-06-25Ashely has the best customer service ever really helped us out perfectly super fast service really recommend here and great prices and space here go with Ashley !
Review №8
2022-05-12Wonderful person help me with all I needed . Make sure you hit more people like Ashley!
Review №9
2021-11-02Reasonable prices, selective storage options, and welcoming staffs. Definitely shout out to Cameryn for explaining well on storage options, making me feel welcomed and making me feeling like my stuff is safe and secured. Thank you Pleasantdale, and thank you Cameryn.
Review №10
2021-11-24This place was (almost) perfect and very convenient for me until after almost a year and they decide to raise my rent 200%. Right. 200% increase. LITERALLY TRIPLED MY RENT out of nowhere. I can understand a small increase after a year but triple the amount is really extreme. VERY disappointed that loyalty and customer retention means NOTHING to them and that they only care about money. Basically force me out and get someone else in there to charge 3X the amount I was paying. Please don’t be fooled that these companies care about you or your business at all. The front desk staff were always polite, but the company should be ashamed of themselves for price gouging a customer who has faithfully paid for almost a year. Not to mention the entry door that didn’t even lock for 4 months. I practically had to beg them to fix it. And now I have the added stress of finding a new facility and having to move because of greed. Very disheartening experience.