Life Storage - Duluth in Duluth
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Duluth, Gwinnett County, Georgia, US
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Site: https://www.lifestorage.com/stor...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:Closed
Life Storage - Duluth in other cities:
I am having an awful experience with cube smart on Peachtree in Duluth GA . There was a flood there in October 2020 , Even though I am paying for insurance I was told the insurance didnt cover Flood insurance . I have lost nearly everything. I can not get them to return my emails or calls. The response from the Manager in the office is well maam im sorry I lost my things too. Also that I can do what I need to do, because they can not replace my items either. Based on my experience if you value your items find a place that will also value them while you leave them in their care. I didnt get that here.Signednot done yet
General Manager, Allie, is great to work and the property is serviceable.The requirement to purchase insurance is a rip-off and was not clearly communicated to the customer until signing the contract (**it was not in the estimate i received when reserving online!!!**) NOTE: This is NOT the managers fault.
Total reviews rating 4.4
40 Reviews for Life Storage - Duluth 2023:
Review №1
2022-07-04I do not like this company at all. They do not offer a lot of customer options for payments. Its either you have it all or nothing at all. Many other storage facilities offer the option to pay as you please or make payments but this one does not. My normal rent is around $130 with insurance. I fell a month behind & my unit is in lien on the second month & to pay it off for the 2 months is now costing me $430. I will be moving my things out of this facility this month. I do not recommend this company to anyone struggling with finances. Now if youre well off with funds, then this would be the place for you. But as someone who is struggling with funds & is currently homeless, living in a hotel this is not the place for me. Id rather go to public storage. At least Ill have options to pay what I can week by week to make my monthly payments.
Review №2
2022-02-02Life Storage is the best storage facility ever! Johnta Still, Store Manager, was very knowledgeable and professional. The experience was quick and concise so there was time left in the day for me to relax after a very busy day! Thanks again Johnta for everything!
Review №3
2022-08-05Had a good experience with the manager Kerry and made things easy to transition
Review №4
2018-07-04Very pleasant and helpful manager, Kathy
Review №5
2021-08-17The manager is Excellent, Very professional and polite, but the facility itself is beat down. It seems that the new owner has greatly increased prices but they should update it first. Huge potholes and dips, loose doors allow lots of soil and insects in.
Review №6
2020-10-09Alexandria, Thank you so much for the wonderful experience! You broke everything down for me, explained things step by step, made this a smooth process, & went out of your way for me to be sure I was taken care of as far as all my customer needs. It was so nice meeting you in person & I appreciated your kindness so much! Good luck to you in life & I wish you all the success that you deserve in life :-).Take care!-Jess
Review №7
2021-10-01Johnta was so great! He was friendly and cheerful, and he helped make sure I understood everything during my visit.
Review №8
2022-06-22Wonderful people. Always wishing to help. Thank you guys
Review №9
2020-03-13I started renting a unit at Cubesmart 6 months ago and Alli, the manager was exceptional at setting me up. Even when I up graded to a larger unit, Allie was there to make everything quick and easy. It’s definitely the kind of service that brings a smile to your face!
Review №10
2020-03-06To whine it concerns,Alli has a kind smile and amazing personality to match her customer service skills . I have been a customer for several years an thought about switching due to the lack of professionalism. I must say 5 stars is well deserved. Keep up the good work.