Delivery
Yes
Mall of Georgia Mazda in Buford
Categories
Location on the map
Buford, Gwinnett County, Georgia, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 678-394-3085
Site: https://www.mallofgamazda.com/
Site: https://www.mallofgamazda.com/
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:12–6PM
Comments (199)
Visited and bought a Mazda 3 on the same day. Michael was very nice, not pushy at all, and was a great help. The whole process was smooth and Michael helped us purchase our car for the lowest price while also accepting a good amount for our trade-in. He explained both the financing and leasing process in great detail, and even went through the trouble of helping us even after the store hours. I definitely recommend this place for others to go car shopping and would return in the future to purchase another car.
I had been car shopping for months when we ran across Mall of Georgia Mazda. We went to look at the exact car I wanted. The staff was incredibly friendly, reasonable, respectful, and knowledgeable. (I worked with Dylan and Marcus). I wasn’t able to leave with this car the same day, but we were able to come up with a plan that worked best for me. Dylan stayed in touch with us and kept us updated as we waited for my car to come on the lot. I picked up my new 2022 Mazda 3 today, and I couldn’t be happier with the experience we had at the Mall of Georgia Mazda. I highly recommend doing business here!
I just finished purchasing a vehicle from Mall of Georgia Mazda, and I could not be happier with the process from start to finish. Everyone I came in contact with during the process were professional, knowledgeable, courteous and genuine!! Thank You Nico, Carly and Tyler for making this a truly enjoyable experience. Super happy with my purchase!!
Today I stopped by to buy my daughters first car. The experience with Austin Banks on point very professional not pushy at all. Austin made sure my daughter was happy with all the features that Mazda had to offer. Thanks for our first great car buying experience!
I had a wonderful experience with this dealership. I came in just browsing. I was greeted by Grant who talked and listened to my needs. We were able to decide on a model and test drive. I returned the next day and spoke with Josh to complete my purchase. Everything went great! Grant, Josh, Cleveland and Justin(finance) were all amazing.
Its not everyday you get a car salesman that is a true car enthusiast. It was a pleasure working with Josh Tully. He was very patient with the multiple questions I had about different models and went above and beyond to find me the perfect car. Also, Carly in financing was the icing on the cake. Thanks to Rick Hendrick Mazda for hiring the right people for the job. It was a privilege to do business with you.
I recently made a new car purchase from Mall Of Ga Mazda and I was BLOWN AWAY by the customer experience that I received thanks to my sales guy SAM! He was great at answering any and every question that I had about the overall comfort of the vehicle for a growing family as well as the features that made it a must buy for me and my family! THANK YOU SAM for making a once hectic experience into one I now look forward to in the future! Hope to see you soon!
Service department is always outstanding. They go the extra mile to keep the shiny side up and the flat side down. They have kept my Mazda running in tip top shape for 175,000 miles. Expect to get another 75,000 miles out of her. They are always ready to help you. Garrett, Nicole, and Aaron are friendly, professional and extremely knowledgeable about their product.
We bought a beautiful car here this week. Grant was our salesman and he made our experience seamless. The process was easy and clean. They kept their word on all conversations and had made this car buying experience the best I have ever experienced. Thank you Grant and team!
Best dealership !!! I have bought 3 vehicles from them, even after a year of getting my Tahoe if I ever need anything they always take care of me with no questions asked. Gary and Cleveland are hands down the best!!! Absolutely love the NEW look of the building and the staff is still amazing as always!
Excellent experience buying a car with these folks. Transparent and willing to discuss pricing and knowledgeable of the cars they sell, best Mazda dealer in the area from my experience. Really enjoyed working with Grant Richmond in sales, I’d recommend asking for him!5/5
Stopped by Mazda for my oil change not thinking much of it, I told them I’ve been looking to upgrade due to having two large breed dogs that didn’t fit in my current car and right off the bat Austin Banks took the time to listen and asked all the right questions and genuinely wanted to get me something my boys would be comfortable in and that was in my price range. He pulled some strings and after a while he was able to get me the exact car I wanted. He was kind, patient, and was overall a pleasant guy to work with! I will be asking for him for any of my future upgrades!
Josh Tully was our sales associate, I’ve purchased from him before, so that should already speak volumes at how great he is at his job. Painless, effortless and a pleasure as usual. Great service and great vehicles, impressed with Mall of GA Mazda.
Austin was very helpful and very friendly. I felt connected and he ensured i got what needed and wanted about of my new vehicle. This was an unfortunate time for me to look for a new car and he sympathized with my situation and continued to reach out to me throughout the entire process. He never forced me to do anything and was very excited for me when i purchased the new car. The environment was very clean and welcoming 10/10 recommend. Mazdas are apparently really popular now :) good luck with your search
My husband and I have been looking to replace my car and have gone to several dealerships. Mall of Georgia Mazda and Sam were amazing! Sam was knowledgeable about the cars I was interested in, explained the trim levels and was very friendly. We didnt feel pressured to buy at all and all the numbers/cost was broken down for us to make sure we could make the decision best for us. When we left I had a car I absolutely love! We are already planning to return when my husband is ready to replace his vehicle. 😊
One of the best buying experiences i have had. Nico, Carly, Tyler and Cleveland treated me right as a woman buying my car alone. Very respectful, honest and even took the time to recommend a place to me in the area for other services. Will definetely recommend them to friends and return for future purchases.
Awesome experience. I bought a car from Alabama and had the car delivered. It was the smoothest transaction I’ve ever had buying a car. We got a great price and rate and everyone was prompt and professional. Big thanks to Nico! He was awesome and got us through a seamless paperwork process. We will definitely refer friends and family here.
Had such a great experience with our salesman Grant on purchasing our new 2020 Grand Touring Mazda CX-5. He was very attentive and informative on explaining the car to us. Super friendly experience from everyone here at Mazda Mall Of Georgia. Would definitely recommend buying a car from them. We know exactly where to go for all of our car needs in the future.
Very impressive with the excellent service this dealership provided. The front desk gentleman Aaron was friendly to every customer. On top of that the mechanic only used short amount of time to diagnose the outlet problem of the vehicle and fixed the problem. Recommended for anyone who is looking for service/repair their Mazda.
Had a wonderful experience at Mall of Georgia Mazda. This will be my second time buying from them, and Austin Banks made the experience even better than the first. Beautiful facility and great customer service. Definitely recommend Austin for your next car purchase.
I’m not really big on going to dealerships but Grant R. not only listened to what I wanted but also understood my needs. To have a salesman treat you as a friend & also it was the quickest & happiest I have ever been when dealing with purchasing a vehicle. Sincerely thank you to Grant. You not only made my day but also have helped me get my dream car.
An easy and comfortable experience. Nico is fantastic!! He made the process enjoyable because of his demeanor and patience. There is a large array of vehicles to choose from and the prices are competitive. If youre in the market for a vehicle, I higly recommend Mall of Georgia Mazda and Nico.
Austin Banks was amazing! It was such a smooth and easy experience. He answered all our questions in a way we could understand and worked with our budget! Did not feel pressured at all and ended up finding the perfect car for our family! Definitely ask for him when you visit Mall of GA Mazada.
Great experience and service from the whole team!! Nico Hendricks did a fantastic job in assisting us. He was open and honest in all info he provided and did not pressure us in our purchase decision. Highly recommend Mazda in Buford!
We have recently bought a car from them and traded in our previous car as well. I love Mazda, and we have already two Mazda cars. However the work and service in this dealership does not represent the quality of the brand.After we bought our car, the person who sold the car to us never answered our call. They never delivered the products we bought with the car, and on top of that they lost three pairs of sunglasses that we forgot in our trade in car.
Eddie, Josh, Carly were fantastic when purchasing our new car!!! Would give them more stars if I could. Eddie was amazing helping us test drive different models till we found the perfect one!
Worked with Austin over a two/three week period when I was looking for a new car. Even though I sold my car to someone else, even though I bought a car with a competitor, Austin still worked diligently and tenaciously to find the perfect car for me.My first option did not work out at all, and I called Austin to explain the situation and see what he could do. He helped me the same day I reached out to him, and Im preparing to sign off on a vehicle as I write this review.Austin at Mall of Georgia Mazda is a professional, friendly, and knows what is best. He was up against almost a decade of Honda tradition, and Austin is the man to pull me away from Honda and give Mazda a chance. And I have no regrets knowing hes looking out for me.If youre looking for a car in the Buford,GA region, you would be doing yourself a major disservice by not stopping by and giving Austin at Mall of GA Mazda a chance to help you out. I wish I stuck with him first instead of trying out a used car competitor up the street. 10/10 will definitely be back for future business.
I wouldnt recommend. The added dealer junk like lo-jack ($3000-$5000) pushed us out of trading in our current Mazda CX-9 lease for another. They had one on the lot we would have leased but, they refused to budge on the junk charges. Its slightly better than just dealer added mark-up but, not much. We found Rick Case and Jim Ellis to be accommodating however, they didnt have what we wanted. Went with a Honda instead.
Just purchased a brand new 2022 CX-5 from Austin and Cleveland! This is the second vehicle I purchased from Mall of GA Mazda and Cleveland, and I couldnt be happier. Not only do they have the BEST customer service - they have great product and they are straight-up about everything they have on their lot. I couldnt imagine buying a car anywhere (or from anyone) else!
I had the best experience buying my car here! Dylan was so helpful and made the process seamless. He was willing to answer all my questions and help in any way he could. Would totally recommend!
The real deal! Seamless and professional. The Mall of Georgia Mazda was able to assist swiftly as they catered to my auto desires. Would recommended 100 out of 100 times. Blake was knowledgeable and professional from the beginning to end. Thank you!
Dylan was a fantastic salesman! He wasn’t pushy at all, but he was very kind, and patient with us, and very helpful. We are very pleased with our experience today and would highly recommend Mall of GA Mazda!
I would like to thank the staff at Mall of Georgia Mazda for providing an excellent buying experience for me and my wife. We purchased a Miata MX5 and they made the process easy from start to finish. Id like to especially thank our salesman Michael, Carly and Cleveland in management, Tyler in Finance, and Aaron in service. It was the best experience weve had in a vehicle purchase. We definitely visiting and will return in the future.
Buying a car with Mazda and Blake Schneider was a great experience. Very professional and patient willing to help you at your own pace every step of the way. Would definitely recommend you buy with them.
Just bought a 15 Wrangler. Let me tell you, the best car buying experience I have ever had. Tyler, my sales person was phenomenal. He took the time and made sure we got exactly what we wanted. Do yourself a favor and go see the crew at Hendrick Mazda no matter what kind of vehicle you are looking for. Number 1 in my book!!!
I came Mazda Mall of Georgia just to test drive a car .Austin was a professional and friendly sales associate. He helped me figure out what I want , within my budget . He wasn’t pushy at all and I he helped me get through the process smoothly .I generally really hate car dealerships and buying a car can be so stressful. However , my experience today totally changed my expectations.If you want good service , in a very comfortable dealership- come over to this dealership and ask for Austin .Ps : look up how good the ratings are on the Mazda CX-30.
The service was extremely slow and way overpriced. All I got was an oil change, tire rotation/balance, and an alignment. It took them almost 2 and half hours. Then when I left I heard a bad rattling noise and a piece of trim flew off my car going down the interstate. I have not previously heard a noise before coming in. I called to tell them about it and they of course denied any responsibility. Either they are lying or Mazda has some really poor quality control on their vehicles because my car only has 20,000 miles on it.
I am officially part of the Mazda family thanks to Austin! As a first time car buyer dealerships were definitely intimidating, but Austin made sure my experience was as smooth as possible! I would recommend him to anyone looking for a car! :)
*please read full review, I have to lay out the issues before I can get to the 5 stars*My wife had an issue with our car and took it for servicing. My wife waited, much longer than she needed to, for them to tell her they did have the part. they told her that they would get her a loaner car. Turns out they didn’t have any. My wife now frustrated has to wait for a ride that was already there to come back and get this. All this handling our one year old son. With this experience I decided to leave a negative review, which I have deleted to post this 5 star review. The General Manager, Brandon called me with in the hour to understand what had happened in his store. He was very respectful, and communicated how he can accommodate. He made arrangements for my wife to have a vehicle TONIGHT. Was more than happy to deliver it personally! We were heading that way anyway and decided to stop by and pick it up. I met with Brandon in person and we talked along side his employees. Everything was made up for and we understood each other’s side to all this. We have a reliable way to work and he took this opportunity to teach his employees like a real leader. To everyone involved, you were great with trying to help out. My wife made it very clear that you guys were respectful and very helpful! I personally hate dealerships, but after this experience I will definitely be back to upgrade my wife’s car. The extent Brandon was willing to help us, and teaching his employees at the same time was the kind of customer service any company should have. My wife also says thank you so much for making sure she can get to work this weekend! We are glad to have this resolved, and appreciate the kind and respectful behavior!
I saw a new Bronco on their lot for sale, used Bronco to be more accurate. I realize used car prices are a bit high right now. But for this company to be asking 109k for a vehicle that was 42k new is just absurd. Its pure greed by this company if you ask me. They have lost any future business from me. Which Im sure they could care less about since they will sell it someone else who has more money than brains. Shame on you Mall of Georgia Mazda.
Talk about Easy!We bought our second CX-9 from here and once again these people took all the hassle out of car shopping. Garry Carson and his team made the purchase painless and much quicker than we could have hoped for. The trade was fair and there just didnt seem to be the pressure you come to expect when car shopping. Big thumbs up from us. We LOVE our new CX-9 and will be back to Mazda Mall of GA for the next car we buy.
The salesmen at this location were phenomenal.special shout out to a gentleman named Sam who not only helped me pick out and sign for my car but also called a couple days later to make sure it was still working out for me. If you’re looking to get a good car with good service this is the place to be
On the first day of a new job, my car battery was dead! I called Garrett at Mall of GA Mazda and he immediately sent someone over to jump the battery. Off I went to the dealer and my new battery was installed…….all done in time for me to get to work ON TIME! Thanks, MALL OF GA MAZDA and GARRETT! Job well done.
This was my 3rd experience at this location and they did well, once again. Zaira Smith was my salesperson and she did well. I like the no pressure, no-commission approach to the way they sell their cars and I appreciate that. I came to Zaira with a very narrow list of specifics that I wasnt willing to budge on and she respected that. I ended up buying something even better. Cute too
I have bought several cars from Mazda Mall of Georgia and I have always had the best experience ever. They have the best selection of cars and are always willing to work with you in anyway. I will continue to do my business buying cars with this dealership. Thanks to Tyler Lachniet, for always being the best car salesman. Excellent dealership.
Well that was officially the best dealership experience I’ve had in my 30 years. I hate dealing with pushy sales people and folks that dont know how to help and I’m walking out of here with the biggest smile on my face. Dylan Stoher and Cleveland Luster are world class at what they do, they truly worked WITH me and not against me, I will be buying my every vehicle from them moving forward. Mall of Georgia Mazda has got a forever customer in me after this. If you’re trading a vehicle, they will hook it up. All they have are super high end vehicles and I appreciate that variety because it doesnt waste my time. Salute to yall for being so far ahead of the pack
Great first experience buying a car here. Grant was so helpful showing the features of the car and answering all our questions. He and the team made the whole process seamless!! Thanks guys!
Nico was the best car salesman I’ve ever had the pleasure of working with & Marcus in finance handled everything smoothly. I wish I could buy the car twice. 10 stars. I’ll be back. Ask for Nico!!
Zaira was my salesman and Carly helped me in finance. Both were very professional and super friendly! I would recommend buying my car here to anyone looking! Truly enjoyed my experience!
Mike and Tyler were amazing and I’m so excited about my purchase! This is a wonderful dealership and I’m so happy I found them. The process was painless and fun, and I can’t wait to come back for our next purchase!
Amazing car buying experience. Very professional and courteous from sales to management to the business office. Marcus Hulsey was great to work with. Highly recommend and buy with confidence.
Called and asked if they had new CX-5s to test drive and was told they had 3 brand new ones to test drive and even gave us colors and everything. Arrived two hours later and all they had was two used CX-5s, a 2018 and a 2016. Was also told I would have to sign a buyers agreement to even reserve an incoming one when I wasn’t even able to see a new one. This is very different from other dealerships I’ve been to, which do not make you sign any kind of agreement to reserve a car. Do not recommend this dealership at all.
Michael Nichter was our client advisor. He was up front, easy to work with and never pushy. I would recommend him to anyone wanting a honest, simple car purchase! We will be back when its time to purchase a car for our daughter. Thanks for a positive experience!
Worked w Austin and Marcus at Mall of Ga Mazda. Great guys to work with. They made the whole process easy and enjoyable. Highly recommend everyone at this dealership!
All of the service advisors and techs are very friendly and well informed about the services on my vehicles. My tech Morgan was very professional and got my vehicle done in record time. I will definitely be returning in the future.
The whole experience was great. Michael greeted me on the lot, and got me behind the wheel of their gorgeous red Miata. I’m now the proud owner of a Miata. Very quick and efficient experience.Marcus was great too.
Best purchasing experience! This is my 5th vehicle purchased with Mazda and I received nothing but exceptional customer service. Thanks to Blake Schneider and Marcus Hulsey for taking care of me! If you’re looking for a new ride, go check out Mazda. You won’t be disappointed!
Just bought a new CX9 - love the car & dealership! Painless quick purchase experience - Eddie Sanchez was our sales rep and he was amazing! What a great overall experience
We had the best buying experience with the guys over at Mazada Mall of GA. My wife and I bought the CX-5 after a long process of visiting dealership after dealership, test driving and price breakdowns. We are confident that Mall of GA values the consumer over the profit. They made sure we were completely happy before we drove off the lot.
I just had my car serviced at Mall of GA Mazda by Tyler and Aaron! Amazing experience very professional and quick. I would recommend having your Mazda service done here every time!
I have now been contacted by two managers concerning my poor experience with this dealership and subsequent 1Star review on carguru. The most recent of which was Chris. While I understand leaving a dealership in the 70’s, 80’s, or 90’s may have ended negotiations on a deal for a vehicle to think that way today is ludicrous, when cars can be purchased solely online. Without going into detail around his attempts to get my to change my review I did inform him I messaged their corporate customer care portal in hopes that it may actually get some sort of a result to which he replied (laughing) “It Won’t!” This tells me customer reviews are not taken seriously by at a minimum himself. Sadly disappointed at the attempts to sway a customers review of their services, instead of taking ownership of the problem and attempting to ensure other customers don’t have a similar experience (perceived, false, real, or true). As seen on other bad reviews they will likely respond with “I’m sorry your experience was X,Y, or Z that is not in keeping with our standards”. I saw it as a bad experience whether they agree with my perception or not it is still how “ I “ felt about the engagement.
Ordered a new vehicle and that experience was good. When arriving though the experience diminished with salesmen pushing me to buy optional addons... First one said they always add these things when he tried to have me sign a paper approving of them. My salesman was busy on a call. They told me the $499 window tint was standard and required along with a $1,250 interior protection package and an exterior one plus lojack. None of this I wanted nor was brought up during vehicle ordering. I told the guy they could keep the car and he found my salesman and had the items removed... Thats shady business practice. After the financing was done, which was a good experience, they pushed telling me to give them my phone so they could install the vehicle app but instead of doing that or just telling me to my wife handed them her phone and then they pushed for us both to give them 5 star ratings and have called me each day after purchase leaving voicemails to do a survey and instructed me to put all 10s.This killed the experience for me entirely. I want honesty, and to be able to do honest reviews. It would have been 5 stars without this pushiness. Advice to dealer... Dont let your salespeople lie to your customers telling them add-ons are required for the purchase of your vehicles.
Today my youngest purchased his first car. Michael Nichter our sales person made his experience a pleasant one. No haggling, instead he educate him on the car, worked with finance manager Tyler Lachniet to get my son to the monthly payment he can afford. Thank you Michael and Tyler for making my son car buying experience a pleasant one. Please stop by and see Michael Nicher for your next car purchase.
I purchased my first car with Mazda and Michael was great to work with! I went to several dealerships before coming back to Mazda. Great cars and a helpful, professional staff!
We came here on Saturday after stopping at a bunch of different dealerships and met with Sam Anefils and he was great. Car shopping during these times can be very stressful, but Sam went straight to the point and took care of us very well. We’re now leaving this car with a brand new car.
Incredible service- Michael was wonderful help, showing us all of our options and the new car features we did not know existed! We are so excited to leave with a new Mazda
We met Austin he was the best and very helpful and got us a car today!! Also Carley is the best we love her we have been coming back to Mazda cause of her!! Y’all are the best!!
Edit: Got my checks after posting this review. Then I was paid attention to and helped out. Was told to remove my review but google isn’t letting me.Had a great experience here when I bought my car almost 4 years ago. Purchased an oil change package and was told I could cancel with refund at any time. Called early December to cancel and was told I’d have a check mailed out in a couple days. Here we are over a month later after calling 4 times and still nothing.
Amazing experience! Josh Tully was exceptional and has helped me buy two separate cars. They are super helpful and have awesome service.
Kayla helped me make sure my car was running safe. Everyone at the dealership is super nice & professional! I will never buy a car from anyone else.
Great experience working with Michael, Carly, and Tyler at Mall of Georgia Mazda! Courteous, friendly and focused on taking care of their customers. Go see them for your next Mazda! 👍🏾
Yesterday morning 02/09/2022 I took my Mazda CX-5 into the service department at Hendricks Mazda Mall of Georgia around 0840 AM as I had an appointment for an oil change at 0900. Darvin Bonilla was my servce advisor. He kept me informed on the progress of my service. When a potential problem was found, he came to me to discuss it and had already sent me a video of the inspection. I authorized the additional repairs and Mr. Bonilla had me out in plenty of time to make my physical therapy appointment. The charge was lower than quoted. When a light came on my dashboard after service, Mr. Bonilla was wonderful in doing all he could to get the computer to reset. I did not have to wait or come back.
We had a great experience with Austin. Super friendly. Very responsive. Easy to work with. Highly recommend Mall of GA Mazda.
Michael was wonderful!! We didn’t feel pushed at all to buy anything. So excited for our Mazda. Everyone was so helpful!!!
This is my second CX-9 that I’ve purchased from MOG Mazda. Always great experiences. Working with Austin was a pleasure, even though he triesd to sell me a CX-5 when I have 4 kids. Lol I guess we’re putting one kid on top of the car! :D
We bought our 2022 Mazda CX30 Turbo from Cleveland Luster at Mall of Georgia Mazda, and it was a great experience! He is friendly, helpful, professional, and very knowledgeable.
Austin was awesome. He sold us a Mazda and was not pushy at all. Always had a smile and an overall nice guy. Thanks so much.
The real experience came from our sales representative Dylan Suttles. He was on top of everything and really helped keep me informed. It is a horrible market and he was able to have patience with me and my family through all our questions and multiple visits.
I always get my service here done… I got my breaks done today and it took a little longer than what I was told, I didn’t mind at all especially since Mrs Kayla (service advisor) kept updating me with everything that was going on and why it was taking a little longer. I’m satisfied with their work and also their customer service.
We had a great experience here! Eddie helped us with our new vehicle and trade in. Definitely recommend working with him. Thanks again to Eddie and the team!
I had a great experience at Mall of Georgia Mazda. Cleveland and Eddie were both very professional, knowledgeable and easy to work with. Everything about the experience was great!
Josh was such an awesome help! Bought my first car and it was so easy and stress free. Definitely go to him for a car!
Michael Nichter (Sales) & Carly (Financing) were amazing to work with! Be sure to ask for Michael. Couldnt have been more satisfied with expertise! Highly recommend!!
Nico happens to be the most pleasant sales advisor I have ever met.. took his time with me. I would highly recommend him 10/10.. ask for him
Grant is an amazing sales person! My dad bought his truck there and is very happy with his experience but doesn’t have a google account so he asked me to leave a review because he had such a great experience!
The sales process was great and we are loving our new CX-5
Nico was absolute amazing in making my car buying experience so easy and fast for my new CX-5 purchase. If interested in making a new purchase I would definitely see Nico.
If you are looking for a dealership where you will be treated like you actually matter as soon as you walk in the door, look no further than Mall of Georgia Mazda. From the time I walked in the door, I was greeted by employees that I could tell were actually HAPPY to be working there, which can be hard to find these days! It felt unlike any experience I have had before in a car dealership. There was no pressure at all, and customers are simply guided to make the decision that will work best for them, and given the expertise by the staff to do so!Carly Vendemia and Brandon Apon helped me tremedously during my visit, and I cant thank them enough!You have a lifelong customer, and many more to come due to the admirable way you conduct business!Thank yall so much!!
I had the best experience today and 2 weeks ago with Sean he’s very professional. I was running a little behind due to traffic the young lady answered the phone said no problem. When I got there Sean made sure I received the service on my vehicle. Thank you Morgan, you were very helpful today. Thank you again Mall of Georgia Mazda team !!
Great service on my car which was covered under warranty. Then Zara got me a good offer for my CX-5. I took them up on it!
Dylan was incredibly knowledgeable and helpful through my car buying experience! He helped me with my trade-in and purchase a car that was perfect for me and my family!
I really enjoyed my experience - they truly care! Thanks Carly for your help in finance! You made everything so super fast and easy!
Zaira Smth was very friendly and easy to work with. She helped us buyout our lease. We will definitely come back to this dealership.
I had a great experience with the crew at this dealership, unlike Rick Case Mazda, they provided great support during my visit, I only wish I had bought the car I wanted.
Mazda really cares about their customers. Carly in finance was awesome!! 5 star experience. Will definitely be going back.
Mall of Georgia Mazda is THE BEST DEALERSHIP IN GEORGIA!!! Ive purchased several vehicles and each time the service, hospitality and friendly atmosphere gets better and better! I live nearly 45 mins away from this dealership but I will drive there at a moments notice because of the hospitality, service and quality of vehicles Mall of Georgia Mazda provides. My first purchase was nearly 4 years ago and my purchase today was just as great!! Special thanks to Jacob, Marcus and Tyler!!! AWESOME GUYS!!!!!! GO SEE THEM!!! THEY ARE THE BEST!!!! THANKS GUYS!!!!!
Nico and Grant were so nice and friendly. We didn’t feel pressured, but felt like we were dealing with friends. I’d definitely shop here again.
Very professional very helpful. Darvin made sure to answer all my questions and made sure to explain everything my car needed. I won’t go anywhere else but Mazda Mall of GA for all my car needs and I will always work with Darvin!!! Thank you Darvin.
Austin Banks was great, super friendly and worked hard to get me the best deal!!I will return for more purchases in the future! Thanks again!!
Mazda is always great and Austin was such a great help! I said goodbye to my mazda 3 hatchback and am leaving with a new mazda cx-30!
Just leased a CX-5. Zaira was great to work with. She was up front about the price and never pressured us. Wasn’t sure if the numbers would work out, but she made it happen.
Angelo and the Team were awesome! My second Miata! Thx for helping me bring it home! Jasanea, Carly and Marcus was outstanding too! Go see them!!
Very poor customer service experience. Had to wait a very long time for the lady to find keys for a test drive, then she went inside to get her business card, and came back, as I was driving away because I do not playing the car salesman game, out a very long time later with her sales manager and no card in hand.
Michael was so wonderful! He was really kind and patient with helping find what we wanted! Thank you very much for all your help!!! We love the car!!
Aaron Stafford in the service department was so helpful. He took the time to explain everything to me. He was friendly and patient.
Zaira is so nice and relatable she made us feel very comfortable...Im glad I was able to get approved for the exact car I wanted
I went to the Mazda Mall of Georgia on Saturday September 7th feeling like I had a difficult situation and probably wouldn’t be able to get a vehicle that day. I worked with Brandon Greene who was extremely helpful and so much fun to work with! He found me the perfect vehicle, exactly what I was wanting and worked with the sales managers and financing to help me out. The staff at this dealership are awesome and I am amazed by how far they will go to help their customers! Thank you Brandon!! Zoom Zoom 😉
For anyone that needs service on their car go see Darvin in the service center you will be more than pleased. I left with all my questions answered and got exactly what I needed. Thank you Mazda!
Chris and Marcus were fantastic! We got the BEST deal on a new 2019 CX-5 and felt like we were treated like family. This is how car buying should be with honesty and integrity from the sales team. They even added a big red bow to surprise our daughter. Thank you for making this such a pleasant car buying experience. I wish they were all this easy. Top notch customer service.
I just purchased a ram truck today with the sales rep grant, he was great! He was very attentive to my father and I and answered all of our questions!
I had a Great Experience buying my car Grant and the hole team came through for me so Ask for Grant he will get you right NYC to ATL
I usually dont have a problem here at all, but today I brought my car into get serviced and to get undercarriage fixed because I noticed it was loose after I bought it. They said its going to cost me over $400 to get it fixed because they always check underneath before selling. I guess saying I did it. Ive only had it a month and have never hit anything. The last person that had it, hit something hard. Make sure to check out everything before taking it off the lot. Ive learned my lesson.
I had an amazing experience! Darvin Bonilla was very helpful. He’s super knowledgeable and gave us advice on how to get the most of our services. Highly recommend this location. Ask for Darvin!
I loved my experience with this dealership! I showed up about 2 hours before close but no one ever made me feel rushed or like I was extending their day. My fiance actually bought a truck the same evening! I was put into the perfect car - Mazda 3, a suggestion made by Marcus, when I actually came in to see another model. it was the best fit for my needs and my wants. I worked with Tyler Shambo who was a wonderful Client Advisor. He was friendly and easy to talk to and very knowledgeable. I am now a loyal Mall of GA Mazda customer. I highly recommend them for your car purchases.
Cleveland and Austin never disappoints! We’ve been doing service with this location since 2017! I literally drive past 500 dealerships to come here!
ZAIRA was very professional and explained everything to me about the 2019 BMW 850 I highly recommend Rick Hendrick Mall of Georgia Mazda and Thank You for the wonderful service
My partner purchased his Mazda 3 Hatchback from MOG Mazda about a year ago. While we were waiting for his car to be serviced, we decided to walk around the lot for a little bit. I really had no intention of purchasing a car immediately but as we walked the lot, I came across a 2020 Mazda 3 Hatchback that was still wrapped up from being shipped. Initially, the color caught my eye, but when I looked inside I fell in love with the red interior.The next day, I decided to test drive a few different cars from different dealerships. MOG Mazda was the last stop for the day because I really just wanted to inquire about the car I had seen the previous day. I was immediately greeted by Tyler Shambo who was very personable and extremely helpful throughout the entire experience. After I showed him the car I had seen on the lot, he offered to let me test drive it and even though it had still been wrapped with the factory protective film, he unwrapped it and brought it around for me to drive in less than 15 minutes.Tyler was extremely knowledgeable, passionate, and super helpful as a brand representative. He knew all of the features and showed me how to use them before we started the test drive. On the test drive, Tyler treated us like family. He was honest and upfront about everything and gave good recommendations as to services and features I did not know about.The entire process with Tyler and the rest of the team at Mall of Georgia Mazda was very pleasant. Everyone was super respectful, personal, and helpful. I truly felt as though the entire team had my best interest in mind and were there to make the process as enjoyable as possible!I would highly recommend Mall of Georgia Mazda and Ty Shambo to anyone looking for an amazing vehicle and a no pressure car buying experience!
Simply stated this was the worst experience I have had buying a car. From the salesman freaking our when I asked for my keys back to the finance manager (Dwayne), not returning my calls on 3 occasions. The rubber floor mats on a CX-5 look like they have 3 years of wear when they are new. Its also irritating that they tint all the front side windows when the vehicle hits the lot (I dont care for the extra tinting).I will not buy another car from this dealership. I had great experiences at the Hyundai dealership across the street, both sales and service, I should have stuck with them. One other note is that the heads up display is not adjustable side to side and if your lean on the armrest it cuts some of the info from view.One other minor point is that when call and ask to speak to anyone they ask who you are like everyone there is so important that they have to qualify weather or not they will talk to you, I personally find this practice offensive.First service call was similar to previous experience. The Command Switch (buttons in front of infotainment control knob) failed after three months. The first thing the service adviser said wasnt sorry for the inconvenience, but instead he asked if we spilled anything on it. again, not the right way to treat people.Came in for my second scheduled maintenance today, I made a 1:00 appointment and arrived 15 minutes early. My car wasnt put on the rack until an 3:00. I have yet to have this dealer show any respect gor my time.
Truly enjoyed my experience! These people really care. Especially Carly in the Finance Department. Highly recommend.
Worked with Michael to get my dream truck! The team here at mall of Georgia Mazda is amazing and you should definitely stop by!!
Eddie & Dwayne helped me purchase my first new car!!!! They were so great & worked with my budget so well!
Great experience with Nico at Mall of Georgia Mazda. Leased a sweet CX-30 in black with cream interior. Great people all around in the dealership. Management, finance all top notch . Great car as well. Hop on over and get one if you can. They go fast. Ask for Nico
We had a great experience. Austin Banks was our sales person was wonderful to do business with. He was honest and thorough. He found us the perfect car at a great price. Will definitely be back for our future car needs.
My experience here was amazing. I was welcomed immediately on the showroom floor. The car I was interested in was pulled around and washed. All of my questions were answered the purchase was clean and easy. Cleveland is the man fantastic salesman I would absolutely purchase from him again.
Michael was open and up front about everything from the get go—didn’t feel like I was pressured or swayed in any way. Test drove the car and the rest is history. All promises made by Michael and the dealer were kept and I would definitely do business with them again. Love the car!!
Chris Ragan was a great sales person. It was totally low pressure. He was very professional and quick with my time...Garry Carson run a smooth operation in Buford, go see him and you will leave very happy.Thanks Chris and Garry for getting my deal done.Mall of Georgia Mazda is the only place I take my vehicle....its all about trust.
Mall of Georgia Mazda is a great place to buy a car! Bought 2 cars from them and they gave nothing but great service! The service department is great too. Oil changes in 30-45 mins is amazing. Will buy all my cars from here as long as I can!
I purchased a CX-5 from Zaira and the experience could not have gone better. Brandon and Zaira worked to get me out of a weird situation with my other car and I could not be happier. They were excellent and fun to work with and also very professional. I can not rave enough about amazing the experience was. If you are looking for a new car you have to come to the Mall of Georgia Mazda!!! There is no better place!! Thank you all so much! I love my new car!!
Nico went over and beyond to help us out today. After 22 years of driving the same car, he not only made me feel comfortable with making a big car purchase decision, but he also work with us most of the day always smiling and giving his stories about positive things in life… I am truly blessed and impressed with the service that I had today with everyone that we met. Especially Nico! I will definitely go out of my way and share the positive experiences I had today with everyone I know. Thanks again Nico for getting me my dream car! You rock!!
Had a positive experience all around, would 100% recommend working with Nico and Carly for getting taken care of and in a good car!
Sam is the man!!! We had an excellent experience here. First, Garrett and the service staff are absolutely the best we have ever worked with. Straight forward, honest, and not afraid to admit/advise when things are wrong. They (mostly Garrett) are the reason we come back time and time again. A trusted mechanic is worth the world. Amazing. Now, the sales staff - also exceptional. We take our 2016 cx9 in for its service appts here and purchased it from the lease. Easy process, they communicated, in laymans terms, all the options we had. Stephen helped us buy the Mazda. He was knowledgeable and easy to work with, like buying from a friend. Now, 6 months ago we test drove a truck but were no ready to buy at the time. Sam has followed up (not annoyingly) just to check in. With help from Stephen (who goes by bodie), we got the perfect truck, at a great price, shipped from a dealership in Tallahassee within 3 days. Sam greeted us with a hug, handshake and asked about our family. I think he was genuinely as excited about me buying a truck as I was! We met in person once in September.....he remembered everything about us and our conversation. He was so helpful, even went out in the pouring rain to change our license plate, filled up both cars with gas and introduced us to his wife, who also works there. It was like buying from family. Carley did our financing- efficient, detailed, honest, and didnt oversell the warranty and all that extra stuff. She was very friendly but got us done with the paperwork as quick as possible, which is the worst part of car buying. Love our Mazda cx9 love our new truck, love this dealership team. In a world were everything is online and you can get any deal anywhere, the PEOPLE make the difference!!
Good experience, we were able to test drive, negotiate and get through financing in roughly 90 minutes! The staff were all very friendly and helpful! Only downside, which you’re going to find everywhere right now in 2021 limited inventory is a bit of a bummer when coming to picking trims and all. But… we got a car we’re really happy with!
If you’re looking to purchase or lease a car, this is by far the best experience you will have!!!! Ask for Austin if you can, great resource and even better person. Genuinely wants to help and without a doubt the easiest and best purchase I’ve made. Amazing customer service through and through. I was waiting for the 3 month mark to do this review and can confirm it’s as good as promised. The Service team is just as great and easy to work with. FYI it seems the sales team doesn’t seem to work off commission which leads to the first sales experience where I felt comfortable from the start.. Thanks!!!!!!
I went to this Mazda location to upgrade my car and the process was really simple and easy with GRANT one of the sales associate, he help me with every step to choose the right car, and now Im driving my new car. Once again Thank you Grant you did a great job...!!!
My wife and I just purchased a vehicle from Mall of Georgia Mazda. This is the second car I have purchased from Brandon and his crew. At each purchase, they provided us with the best customer service! They helped us find a car that suited our needs and spent the necessary time with us to feel comfortable about making the best decision for our family. Even though I live out of town, I will continue to go back to Mall of Georgia Mazda for my vehicle needs and highly recommend them to anyone looking! Thank you, Brandon and Crew!!
Out experience with Mall of Georgia Mazda was fantastic. My husband and I needed a new car but felt no pressure to buy something we did not want. Brandon listened to our needs and helped us purchase the best car for our family. Their customer service is one of the best you will find. When you need a dealership you can trust, look no further than Mall of Georgia Mazda. Thank you for your help!
I only had a key made after losing mine, but these guys were super helpful and prompt. Workers in the dealership checked if I was being helped a few times while my key was being cut, everyone seemed enthusiastic and happy to be there. Thanks!
I had suck a great experience buying my car from Mazda Buford. From the sales team specifically Dylan to finance everything was smooth and professional. At no time did I feel pressured into my decisions.
Love this dealership I come all the way from fl to get the excellent service. Orlando fl on 436 needs to step up there game and give all the staff a attitude check. Maybe they should visit this dealership to learn customer service.
Josh, the only name you need to ask for. Let me just say what an amazing experience. Josh goes above and beyond to make you happy. He doesn’t just want to sell you a vehicle, he wants you to love that vehicle. He went out of his way at 15 minutes before closing to help me find my dream truck. He made the buying experience quick, comfortable, and painless.
12/30/19-Stephen,Chris and Marly went above and beyond to accommodate my recent purchase. We started corresponding daily about the vehicle a few weeks before I made my decision and they answered all my questions concerning the vehicle.The vehicle looked good on the pics and even better when I laid eyes on it. It fit the description to a T. The 2800 mile round trip was well worth the reward. I recommend Mall of Georgia and their friendly staff for your next vehicle purchase .ThanksDB
Austin was friendly, professional and respectful to us and our budget. Satisfied customer and will be back!
I went to Mazda if Roswell and did not have that great of customer service there but this dealership went above and beyond to provide the best experience for me. I got the exact car I wanted even with the whole shortage situation and it only had 4 miles on it. Austin was very great and made sure to keep in contact with me and helped with everything imaginable. The whole experience was great and everyone was very helpful and willing to work with my needs.
Called about a car and asked for some info…I was told they would get back to me. Marcus the sales manager said he would send me the info and he never did. I called the next day twice and they never did. I called the next day 3 times and on the 3rd time they informed me the car was now sold.
I am Deborah Hogan, and I and my husband Tim purchased a Mazda 3 Hatchback yesterday from Mall of GA Mazda dealer. We had the best experience and actually it was so much fun. Our sales guy was Michael Nector? not sure of spelling of his last name. He was so helpful and very kind to us. I would recommend anyone to go here to buy your car. This is our 3rd purchase from this dealership and we are so pleased with the outcome of the sale.Also wanted to give a heads up Steve Boyd the finance guy. We were a year out of bankruptcy and he worked really hard to get us a reasonable interest rate in spite of this. Thanks so much you both get a 10 from me and Tim. God bless Mall of Georgia Mazda and all the people that work there.
I recently purchased a CX-9 and am extremely pleased with the vehicle and the staff I worked with at Mall of Georgia Mazda, especially Sales Associates Sam Anefils and Chris Ragan, and SalesManager Dwayne Carter. I’ve been looking for a pre-owned CX9 equipped with specific features. I discovered the used vehicle I wanted wasn’t readily available on the market after searching internet and multiple dealers. The sales associate at Mall of Ga Mazda continued to search and update me of recent CX9 trades-ins & purchases among the vast Jim Hendrick inventories they have access to. I found a 2015 pre-owned CX9 last week with all my desired equipment options and at a reasonable price that includes Mazda’s Certified Pre-Owned 12 month/12,000 mile bumper-to-bumper warranty. The Sales Associates Sam and Chris were very knowledgeable of their products and aided me greatly in my search and in my final purchase decision. Sales Manager Dwayne was excellent to work with in negotiations and finalization of the contract agreement. The only concerns for me were associated with pre-installation of a Kahu system and the Seller Admin Fee. These concerns were resolved 100% to my satisfaction. This dealership has earned a 5 Star rating from me!
HUGE shout out to Cleveland and Carly at Mall of GA Mazda who helped make the purchase of my 2018 Toyota 4Runner SR5 Premium last week smooth and easy! After an almost 5 hour drive to the dealership that included getting caught in rush hour traffic in Atlanta, they greeted me like I was family and made me feel so comfortable upon arrival. My new car was spotless and was even more beautiful in person. I am very impressed with the customer service I have received, I could not have asked for better. I am still receiving phone calls from them even 4 days later, asking me if I still love my car. I highly recommend this dealership! Thank you all for everything!
I purchased Mazda 3 from Mazda Mall of Georgia and the entire process was smooth and fast. My agent Nico Hendricks was very helpful explaining the features of the car and guided me through the purchasing process in a friendly manner. I highly recommend seeking him out when shopping for your next Mazda.
When to this dealership with a set price in mind and my sales person Grant did an amazing job with honoring this with the help of sales manager Cleveland . They are not commission based so you know the love is real. 2018 Mazda, from a 2013 car .
Grant and Cleveland were extremely helpful. They went above and beyond with our used car purchase. Friendly and knowledgeable. We will continue to use Mall of Ga Mazda! Thank you both!
Josh is such a great salesman he went above & beyond locating a specific vehicle, staying after hours, etc. Josh made my husband and I purchasing a vehicle quick and painless. The dealership made the process very easy. Thanks to the whole team of Mazda mall of Georgia.💖
Our salesperson, Josh Tully, was fantastic to work with. Very easy going and zero pressure, he just answered the questions we had for him and he also was able to get the numbers to work for us. We were in and out within less than 2 hours and got an awesome price on the car! It was a very pleasant overall experience!
Just purchased a used Kia from the best team of guys. Thank you Sam, Tyler and Cleveland. I went in not totally sure what I wanted and came out with a awesome car. They made it a personal experience and recommended an awesome lunch spot. Thank you Sam, Tyler and Cleveland for dealing with us and making the purchase a breeze.
My husband and I went to go look for cars and we had a wonderful client advisor names Michael Nichter. He did not pressure us and was very upfront and honest with us in buying a car. We were able to navigate through the craziness and he was super patient with us working with insurance and all. Come and see Michael!!!
I have bought two cars at Hendrick Mall of Georgia Mazda. Not only do I like their service department (which is one of the reasons I bought a second car at this dealership), I thought my buying experiences were two of the easiest I have ever had. Tyler, my salesman, was so terrific that he sold me a Mazda when I planned to buy a completely different make. With no pressure, he sold me on a different model of car and won my unwinnable husband over as well. Then, he handed me a paper with the walkout price- no goofing around with monthly payment garbage to confuse me into paying more than I wanted. I was satisfied with my final price. The warranty is awesome and I felt valued from start to finish.
I had a really great experience at Mall of Georgia Mazda. Clarence immediately greeted me with professionalism and great customer service. His customer service continued through the entire visit. He listened to my priorities attentively and was sure to address my top concerns and answer all my questions. Everyone at the dealership was friendly and courteous throughout the entire process.Clarence has my full recommendation! Go visit him!!
Absolutely recommend for top notch cars and fantastic service.Driving in Atlanta is scary which makes having a reliable car and a dealer you can count on all the more important. That dealer is Mazda Mall of Georgia. Mazda Mall of Georgia sold me my certified pre-owned Mazda 6 months ago and has since continued to exceed my expectations.Im incredibly pleased with my certified pre-owned Mazda. It continues to be a fantastic vehicle. It recently had a minor issue and after talking with Mazda Mall of Georgia, Marcus, the sales manager, went above and beyond to resolve the issue entirely. Mazda Mall of Georgia made sure I was satisfied with my vehicle at the time of purchase and even 6 months after the fact.I would absolutely recommend Mazda Mall of Georgia both for their vehicles and for their service.
Excellent customer service. Michael Nichter took great care of us and the manager Cleveland took time to explain some options to us. I am now the proud owner of a 2019 Mazda CX-5
They made us waste our time. After losing more than 3 hours and reaching an agreement and putting the initials on the paper in which he showed us the last offer, the sales rep did not return but one who told us it was the manager saying that he had made a mistake with the monthly payment. and the sales rep did not have the decency to approach us to apologize. We will not go back to Mall of GA Mazda dealer even if they give us a car as a gift. They are not trustworthy people and they do not value clients time. Luckily for us, we found another dealer where they gave us what we were looking for.
Aaron Stafford has been a great help since he was promoted to the Service Department. He’s helped my family members with their cars and the Sales department helped them find replacements for their totaled Mazdas. I’ve referred several ofmy friends and family here for their new cars. Keep up the good work!
Josh Tully, my salesman was very knowledgeable on every aspect of the vehicle I wanted to purchase. Finance manager was very helpful and made the paperwork practically painless. Thanks...
I would definitely recommend Nico the next time your in the market for a nice car/truck. He was great to work with, very friendly and knowledgeable!
I had the easiest buying experience here. From the moment I walked onto the lot, Joshua Tully could tell what kind of car was right for me. Within just a few simple questions, he was able to show me cars that were not only in my budget, but very stylish and functional for the price range. He knew everything about the cars he showed from bumper to bumper and was able to confirm that Mazda was the right choice for me. Highly recommend!
Josh Tully Is The Man !!! Go Here And Buy Your Car ! We had a Good Time , He Helped Us In The Right Direction For Buying My First Car ! 😊 Go HERE AND ASK FOR HIM ! He Was Great !!!!!
We had a great experience with the Mall of Georgia Mazda Service Department. Darvin Bonilla was our service advisor, and he provided exceptional support. He was courteous and knowledgeable. Definitely the best service advisor Ive ever worked with! We called two other Mazda dealers in the area to get prices for our repair, and Mall of Georgia Mazda saved us a lot of money. It was a bit of a drive for us, but it was definitely worth it! If youre looking for Mazda service in the Gwinnett County area, this is the place to go.
Quick easy and out the door and I left feeling I had gotten a good deal Michael was a real pleasure to work with. The financial manager was also easy and straight forward.
Love this place! Dylan Suttles went out of his way to find me the perfect vehicle. I did not make it easy for him but he was very patient with me and did an excellent job finding me a great Lexus.
Tyler Lachinet was my client advisor and was very easy to work with and very knowledgeable about the vehicle I was interested in. He had a no pressure sales approach that made the process of purchasing very smooth. I would highly recommend Mall of Georgia Mazda and Tyler specifically for your car purchase.
Bought my new CX5 from Austin up here at Mall of Georgia Mazda! It was by far the best car buying experience I’ve ever had, he didn’t pressure me to do anything I didn’t want and made the whole journey comfortable and pleasing. I will definitely be referring everybody I know to Austin to buy a car and when I’m ready to upgrade in the future he’s the first one I call. He will most likely be a manager next time and I won’t be surprised!
Grant and Dylan were pleasures to work with and I ultimately got the car I wanted. The facility is nice and has a welcoming atmosphere as well.
Meet Austin today really good guy helped us out a lot. And I got his truck.Thank you
I have purchased multiple cars from this dealership. Most recently 2 weeks ago. My sales person Tyler was AWESOME! He is very knowledgeable about the vehicles and helped me find the one perfect for me and for my budget. Afterwards during a follow up call I mentioned a concern I had and he was very quick to help find a solution. I absolutely love my new car and will be looking to Tyler to help me with my future purchases. Everyone I have ever worked with from sales, service and finance have always been very kind and helpful.
I got my car serviced here last week and the service was amazing! Everyone at the dealership was super friendly and helpful.
Not to long ago I bought my first Mazda from this dealership. JOSH was able to help me find the best car in my price range and my taste. Excellent knowledge about car and all its features. Definitely coming back for future cars and regular maintenance.
Tyler Lachniet is hands-down who you need to ask for at this dearship. I owned a Dodge Challenger Hellcat. He told us of a Redeye they had on the lot. Understandably dealerships do not want you to test drive these types of cars. Knowing me, that I currently owned a Hellcat they were so nice to let me test drive the Redeye, thankfully. The other dealers I visited would not let us test drive Redeyes, knowing I owned a HellcatWith Mazada agreeing to let me test drive it, that alone, resulted in my husband and I buying it then and there. Tyler is determined and does not give up looking for a vehicle for you when he knows your interested.The best part that I can say about him though, is that he never gives you that pushy car salesman vibe. It is so refreshing that he listens to what you like and want v.s. pushing you into a deal that only benefits him. Dealerships need more sales guys like him.
I got a new Mazda3 today as a graduation present and I had an amazing experience at this dealership. Joshua Tully helped out my family and I. He was extremely personable and professional. If you come here make sure to ask for Josh Tully! We’ll definitely be back when my mom gets a new car!
Recently purchased a 2021 Signature CX-5 from here and Im IN LOVE!! I worked with sales man Blake, him and his team were able to get me an amazing deal were very attentive and helpful on my search. I loved the experience so much that I recommended them to friends and family. Thanks Mall of Georgia Mazda :)
Austin was great! He was very helpful and made my car buying experience smooth and easy.
I purchased a new car from here. The selection is not that large, but sufficient. They didnt have the exact car I wanted, but we found one to compromise on. The salesman and manager were friendly and not overly pushy. If I was going to purchase another Mazda in the future, Id definitely consider shopping here again.
BEST dealership in town, hands down! In December 2020 we were ready to buy a new vehicle, and thus completed our due diligence. We test drove 8 different vehicles, across 8 different manufacturers, and ultimately decided on a Mazda. It simply looks great, inside and out, and has every luxury touch, yet is competitively priced. Why would you pay more, seriously? Upon deciding on a Mazda, we met with three different dealers (the leading Mazda dealerships North of Atlanta) and The Mall of GA Mazda won our business. They were the most professionally run dealership across all of the manufacturers, to include the other two Mazda dealerships. I met with the General Manager, Brandon Apon, and it became readily apparent ‘why’ the dealership was operating differently…I could literally list the qualities Brandon exhibited as a manager, but I will simplify it by stating, that you will not get better customer service, anywhere. Mazda needs to do everything they can to retain employees like that.In fact, in April 2021, we were ready to buy another new vehicle, and The Mall of GA Mazda made that process just as easy as the first. I’m sure every dealership wants to earn your business through the customer service skills they present, but in reality, there’s a difference in how the manufacturers (want) the dealerships to treat customers, and how they (actually) do…not at The Mall of GA Mazda. They not only earned our business through the customer service skills they presented, but they earned our respect through the character they exhibit their customers.Needless to say, from a customer who has purchased two new vehicles in the past few months, The Mall of GA Mazda is the best dealership in town.
My first car-buying experience was fantastic. Everyone I worked with at the dealership - Fabian, Marcus, Joshua B., and Carly are an amazing team who made the process seamless and enjoyable. I highly recommend Mazda Mall of Georgia to anyone looking to make a car purchased. I am highly satisfied and will definitely come back!
Got my new 2021 Mazda3 today in a beautiful black color! Ive only owned and driven Mazdas for the last decade so it was time for an update. Blake was fantastic in explaining everything, and Marcus was awesome about helping us complete the process. Couldnt be happier with customer service or the quality of my vehicle!
Great experience the got me back in a manual like I wanted. This is my 5th car thru them amazing everytime!!! Highly recommend.
Austin was great in finding the right car for me, answering all my questions, and helping me get a good trade for my car!
This place is amazing!!! People are super friendly. Great prices on new and used cars. We have bought several cars from them with no hassling and ease. Ive referred several people to them and they have taken care of them with exceptional service! I Highly recommend Mall of Georgia Mazda if you are in the market for new or used vehicle!
Josh is an amazing sales man! He never tried to over sale me on anything. He didn’t make me feel like just a number to him. He really took his time to understand what I was looking for and even hooked me up with something much better!!! I’m so excited to be in my new car! Thanks Josh Tully!
Sam and Eddie helped us find the perfect car for our family! Couldn’t ask for more understanding salesman!
Couldn’t say better things about my experience here. They truly care. Thank you Carly for your help in finance!
Grant Richmond and Marcus hulsey was perfect they help me find the perfect truck at the right price i wanted it at go see them at mall of Georgia Mazda i promise they will take of all your needs
Total reviews rating 4.7
199 Reviews for Mall of Georgia Mazda 2023:
Review №1
2022-05-02Adorable Hendricks thank you video!Teamwork makes the dream work! Needed a car for worker/mom.We walked to another dealership next door(Nissan) and they started with qualifying questions….all we wanted is to get something and head to a store before they closed, so dealership next door lost our business with crazy numbers.Came to Hendrix Mazda at mall of Ga and maybe done in 20-35 min and add time for paperwork and Josh.T was very clear cut and quick and explained everything simply. Pictures are what we looked at not detailed yet . Waiting on them to drop off car after detail and cleaning.
Review №2
2022-07-22Mall of Georgia Mazda staff were excellent to work with. From the time I walked in, to the time I stepped into my new 2022 Mazda CX 30 the service was great. I didn’t feel pressured to buy a car and they helped to make the process super easy! I would recommend them to anyone for their great customer service. Thank you Dylan and the Whole Mazda team for the great car purchase experience.
Review №3
2022-06-03Love the team here! The service is always phenomenal and I love my new Mazda3. I purchased last year and have been back for my oil changes. Thanks Austin for helping me with my purchase and thanks Sheridan for the amazing pic with the MX-5!
Review №4
2022-07-01We bought our new Mazda CX-9 yesterday and could not have asked for better customer service! Austin Banks was a pleasure to deal with and we were in and out in a couple of hours. I have been dreading buying a new car because of the hassles I have had with dealerships in the past. This was a very different and pleasant experience and we will be Hendrick Mazda customers in the future! Thanks again Austin!
Review №5
2022-06-05Amazing experience at Mall of Ga Mazda. This crew has it figured out. VIP experience throughout the whole purchasing process. We completed 17 hours of total driving for this transaction because they had the right car, at a fair price, and did not play games. Thank you to the whole team for going above and beyond.
Review №6
2022-03-05I had the best experience at Mall of Georgia Mazda. Josh was our sales representative and he made our car buying experience an easy transition. He greeted us as soon as we walked in the door and didn’t make us feel like customers but more like friends. It was absolutely as amazing experience. I would highly recommend buying your next car from Mall of Georgia Mazda.
Review №7
2022-06-18I had a very good experience with Mazda Mall of Georgia. My car buying experience was very nice from the time I walked into the door until the time I left with my new car. The team was very patient and honest with me during the visit, from pricing to car needs. The Mazda team was also very flexible and able to negotiate a price closer to what I wanted to pay. I do recommend this dealership for future customers that are in the market for car buying. Michael and Tyler were very kind and most of all, professional. Thank you for a hassle free experience.
Review №8
2022-02-05I had a great experience purchasing at Mall of Georgia Mazda. I highly recommend Grant who was very professional, explaining everything along. He made the buying process easy. The finance part was great to. Very fast and friendly. Thank you so much for your wonderful customer service!
Review №9
2022-06-24Lets talk about professionalism and service for a minute. To give some prelim info. I am a VERY difficult person to impress and I expect a lot from people Im giving my money to. IE: Servers at restaurants, salesman, managers at stores Im doing business with... I went into the Mall of Georgia Mazda a few years back with my guard up like most do thinking I was going to meet a fast talking young kid who didnt care about my wants and needs. To my surprise I was greeted at first by the general sales manager (A very nice man with a beautiful Scottish accent). He asked about my needs and wants and was so patient with me. After we chatted for a bit he knew exactly what I wanted. He had a very nice sales associate pull up my new vehicle. The entire time I was treated with respect and I never felt pressured to purchase. We went through the numbers. Everything looked too good to pass and I left with my beautiful new Mazda that I still have today. If it werent for Garry Carson and his team I would have a different outlook on Car salesman and I truly appreciate their professionalism. Bravo Team MOG Mazda!! Bravo!!
Review №10
2022-01-25This is the second time I am purchasing with Mazda Mall of Georgia. First time I bought a Jeep wrangler with Chase. This time I bought a Jeep Grand Cherokee with Sam. Both experiences were great.Everyone is friendly and helpful. This time I had a traded in the Jeep I punched the first time I shopped here. They gave me a great price for my used car and just the same, gave me a great price for my latest purchase.I would defiantly shop here again with both Chase and Sam!