Delivery
Yes
Marble Slab Creamery in Fayetteville
Categories
Location on the map
Fayetteville, Fayette County, Georgia, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Takeaway
Yes
Dine-in
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 770-731-2800
Site: https://www.marbleslab.com/
Site: https://www.marbleslab.com/
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–8PM
Marble Slab Creamery in other cities:
Comments (49)
Great Experience!! Recommend above all others for Cookie Cakes and the like. We shopped other businesses and were disappointed. Then, we called Great American Cookie Company in Fayetteville, GA and were greeted with great customer service and a very helpful team of folks. It was an Idea for a birthday cake design that we asked for. The decorator met with us and we discussed the design. We picked it up the next day and were absolutely impressed. Better yet, the birthday girl LOVED the design and the cookie. We will definitely do business here again and hope others will as well.
I like everything so far just need more workers. The website dont have anything on it that I want. I go in the store and theres everything.....The menu needs to show the cakes, banana splits and cones. Need a new menu to show what the store has...
The service was amazing and so were the treats.This was our first time coming here, and my husband and I loved it. We will be coming back with our family. Dee and her lovely staff are very professional. They give off very positive energy as a team. The icecream was very natural and authentic, made fresh in store.
Cookies were fresh chewy and good. Employee was nice and helped me with my cookie reward points saved 5.00 on my order. I would recommend
Where to begin... I won’t speak on the angry customers who stormed out as we walked in. However, we ordered two ice cream cones and two shakes. From the time she started our order it took 48 minutes. Several people walked out. I cannot express this was not total wait time, but from the time they started making the ice cream. The shakes were done one by one, they were both chocolate.... they could have been made together. They had five employees and the two older: one male, one female, had no concern for the several lost customers nor the fact we had been waiting so long. The employees efficiently should be thoroughly reviewed and should have a better training module. My opinion, the owners (who I assume where making the cookies) need to consider better training for higher customer service. So many other issues but my post is already so long. The product is better than Dairy Queen but they lost us because of the unnecessary, I’ll say again... the unnecessary wait time. The ice cream ain’t worth the disrespect of our time. It’s different to wait because you have people in front of you, etc. so disappointed.
The best sugar cookies youll ever want to have
The ice cream is great and the staff is wonderful!
The staff was very pleasant. I was able to walk in and get a 16 cookie cake made for my son in less than 20 minutes. I appreciate them being able to quickly accommodate my last minute request. I will be back.
Exceptional service. Mrs. carol is incredibly generous and caring. Her support staff are very respectful, responsive and polite. The facility is spotless! I highly recommend these wonderful people. Oh, and the cookies are yummy and the designs are always adorable!
Just discovered this yummy place! Cookies are always fresh, and the workers are super kind.
Pleased to see this location is finally serving brownies. This was the only GAC that Ive been to that doesnt so I was very happy to see them on my visit today. Hope they stick around.
This has to be one of the WORST PLACES to order anything at. I ordered a number cake online for my husbands birthday it was priced at $37, not a problem. However when I went to pick the cake up (with my five children) it was the size of my hand VERY TINY, I ask if they could please remake the cookie or refund me because it was advertised as being bigger. The OWNER MS. Carola told me she WILL NOT remake me a cookie because that’s what I ordered, and that I would have to take it up with Corporate. She never informed me that she was the owner I waited in the store for about an hour and a half only to find out from one of her customers that she owned the place. She was so RUDE, and NASTY towards my family, I had never been treated like that. My advice would be to take that extra trip somewhere else and avoid this place.
This is the best ice cream I have ever had in my entire life! I am truly addicted. Ive tried ice cream all over the place in this has been the best. Try the pound cake ice cream with cake in sprinkles mixed in with marshmallow cream :-)
Overall ok not very helpful if your a first time customer. Employees didnt know how to recommend, just stared at us.
Staff is nice but the thickness of the cookie cake is so thin... very thin.... Upper management needs to get together and improve on this. I remember years ago it was never this thin.
My Daughter ordered a number 31 Cookie Cake for my Son in Law’s birthday, and when arrived to pick the cookie up it was very small, she spoke with the owner and expressed that it was really small numbers for the price which was 37.00. The owner got very rude to her and said there’s nothing she’s going to do and she couldn’t receive a refund or get another cookie. I called the store myself and told her who I was she got very nasty with me, so I ask her if my daughter was white would you have helped her. She actually hung up on me.
I ate all ther cookies. Their ice cream Id divine. They mix the toppings in front of you.
Thus Fayetteville location is wonderful. The customer service is so considerate.Remember...if its a special order call them day before or early AM and they will get it for you.Nothing like a cookie cake for your hard to satisfy bday guy or gal.
Ice cream delicious the cookies are pricey but good as well
Very friendly and nice people! Great service and amazing cookies!!
I ordered a cookie cake for my sons birthday i asked them to write happy birthday and draw a seaturtle on cookie cake of course when i got there it said happy birthday but no seaturtle on the cookie cake and when i asked the girl that handed me the cookie cake where was the seaturtle she dug in the trash to see if the receipt had said draw a seaturtle under special intructions and it did all she could say is sorry but thats not good enough when you pay and give special instructions you should get what you ask for she should have given me to a manager and i would have asked but i was so upset i just left.... i will never return
I sat there for 5 minutes with 5 employees in the front, not ONE of them greeted me or helped me. Luckily a young lady came all the way from the back to help me. It is completely unacceptable and beyond rude that absolutely no one was willing to help me.
Im from Florida and their Home Made Ice Cream is Amazing and the Young Lady that waited on me, Aaliyah was also Amazing.
Great cookies love coming here
A HUGE thank you to the OUTSTANDING customer service I received from Samuel McDonald. I have been going to the PTC location at the Avenue for years and this past year the customer service has SIGNIFICANTLY DROPPED. What cookie company runs out of cookies? Nonchalant employees who dont know the value in customer service .I called to order a cake Friday (Jan. 17th) and they would not help me, or even try to make the cake I wanted to order...didnt even care to lose business. I called the Fayetteville location and Samuel went ABOVE AND BEYOND for me! Thanks Samuel McDonald! The cake looked awesome and tasted delicious.
Marble slab meets Great American Cookie Company, 2 under the same roof, great selections and yummy!
Amazing! Made an icecream sandwich with Great Anerican Cookies and Marble Slab Icecream!!!!
Nice staff, yummy ice cream
Just finished my waffle cone..Blissfully good!
Great IceCream...great cookies, & great CustomerService
Friendly nice and clean good customer service
I love it very very clean and the cashier was great
Fast and friendly service, as well as a clean establishment.
Great service with a smile, thanks for what you do.
Love the Vanilla with fresh strawberries!
Great service
💛🍪❤️🍪💙
Delicious
Overpriced
Total reviews rating 4.4
49 Reviews for Marble Slab Creamery 2023:
Review №1
2022-07-10My order was placed online for chocolate chip cookies and I gave my card info as instructed to place the order. When I got there I was told another customer came in store and purchased it so I either had to wait 30-45 minutes or take what’s available! There weren’t enough chocolate chip cookies so I had to get M&M because I just couldn’t wait that long.What was the point of giving my card information I’d I still can’t get what I ordered.
Review №2
2021-09-14Just thought i should share my experience!! First time at great American cookie company, Ordered a baby yoda cookie cake for my moms birthday and it turned out amazing! Thank you to Mrs Melanie for taking care of me in fulfilling my order and a huge thank you to the cake decoration peeps, y’all are awesome and i definitely will be coming back!
Review №3
2022-07-14They do not have it together. The manager making cakes without hairnet while watching tv on her phone/ FaceTiming
Review №4
2021-05-15Love this place. Its dangerous with all the yummy cookies. Cookie by the slice is my favorite
Review №5
2021-08-13I absolutely LOVE this location. Every time I visit, the staff are ALWAYS so nice even when they are interacting with unnecessarily rude customers! The cookies are always fresh and ice cream is soo good!
Review №6
2021-09-06The best Great American Cookies franchise in Atlanta. The cookies are always soft and fresh and cake decorating is top notch.
Review №7
2021-07-13This place is one of a kind, they made my daughters birthday Amazing she loved her cookie cake the staff was great,very understanding was done like she said within 15 minutes and she is an absolute artist thank you so much great American cookies in Fayetteville We love you
Review №8
2022-07-17Ice cream was delicious!
Review №9
2021-02-10This store is so wonderful! The customer service is great and the food is yummy! I was in the store when the previous customer was complaining. The owner was NEVER rude or nasty. She was professional the entire time, even when the customer was demanding a free cookie cake because she did not pay attention to the size when she ordered it; even when her children were running all through the store screaming. The owner calmly explained that they could not just give away free cookie cakes when a customer ordered the wrong thing. She even gave her a free quart of ice cream to try to calm her down. Shame on her for acting the way she did and then writing a review that was filled with falsehoods.
Review №10
2020-04-30The owners and staff are wonderful! They are very friendly and accommodating. Their cookie and ice cream are delicious! This is the BEST place to go for a decorated cookie cake. I’ve ordered several and have been impressed with each one.