Marcos Pizza in Augusta
Categories
Location on the map
Augusta, Richmond County, Georgia, US
Site: https://www.marcos.com/
- Monday:10AM–11PM
- Tuesday:10AM–11PM
- Wednesday:10AM–11PM
- Thursday:10AM–11PM
- Friday:10AM–12AM
- Saturday:10AM–12AM
- Sunday:11AM–10PM
Marcos Pizza in other cities:
MY BOYFRIEND AND I HAVE CALLED HERE TODAY,THIS PAST SATURDAY,AND THE SATURDAY BEFORE THAT AND WAITED HOURS BUT NOONE ANSWERED THE PHONE.MY BOYFRIEND AND I ARE FURIOUS.IM ORDERING PIZZA HUT NOW
Called to place a delivery order to 1537 Walton Way, Augusta, Ga. Was told address was out of their delivery area. Marcos Pizza is on 3513 Walton Way, Augusta, Ga. Less than six miles apart. So I ordered a pizza from Pizza Hut. It was delivered in less than 20 minutes and I enjoyed my hot meat lovers pizza.
Every time Ive ordered with this location the service has been top notch, friendly and right on time! I appreciate the consistency! My boys Love pizza, maybe more than me 🙄.. and for the time being Marcos reigns supreme in their eyes, by taste and ingredient quality!
Love there pizza.If you never had one your missing out.
Never disappoints! Staff is always friendly.
We love their wings wish they could be a little harder 😉
Lately the pizza has been under cooked and very sloppily made my delivery orders are always incorrect I used to love this Pizza I ate it at least twice a week I really do miss the good pizza you used to make.
I love this store. If I show up in person or get delivered food. Its always A1 customer service and great tasting Pizza( salad, food breadsticks!!) Highly recommend!! 🌟
I love Marcos pizza I recommend buying pizza from here
Had to wait too long for my pick up order. Pizza and cinnamon squares were still good.
Alwaysgreat pizza. American pizza ofcourse. I did call to get help on a chem project and they just hang up sadly
First time and love it nice people my order was fast and right on time see yall again soon
Fist time trying them. Wasnt disappointed. Will order from them again. Moist hot pizza, original crust fresh toppings. Jeff Fairley
I am a regular customer. The employees are very very nice. The employees that are working today are top notch when it comes to customer service. The employee over the phone acknowledged that I was a regular because I order often and he was so nice to me. The lady driver that came was extremely nice as well. She was smiling and they brought me plates because I normally ask for some but I forgot to ask this time. They brought it anyway because they remembered. Awesome and superb customer service. I am very pleased and the food was great.=)I changed my review because the manager that I spoke to at 1:30P.M. was rude and not professional.
Ordered medium pizza to go. Took almost 30 minutes to get my pizza. And it shouldve been piping hot. But was slightly warm. Paid $18 90 for a medium 5 topping. Wacko! Never again. Requested parmesan crust topping. My crust was plain. Service was slow, expensive and order was incorrect. Will not be going back.
Wow, hadnt had Marcos since Cali....good stuff
The best pizza I’ve ever hadThey have really nice works and a nice manager name Dillon
Ordered three pizzas for a work event and they delivered on time! Great service will be back ❤️
Pizza and takeout service were GREAT! Ready on time. Smelled so good I wanted to stop and eat a piece on the way home! 😋
Best we have found around!!! Great food and phenomenal staff!!
Pizza always fresh&hotManagement really cares about the customer
This location has always been reasonably quick while maintaining quality, and the staff have always been so nice when weve gone in.
Great pizza. The sauce wasnt over done. A+
I recently ordered from this location and I got prompt service and my pizza was hot and delicious when I got it l. I wanted pizza tonight but I was told that I was out of the delivery area and Im less than 5 minutes away from the store location. Im very disappointed.
I ordered an all meat pizza but instead I received an all cheese pizza. I contacted the store and they told me I had to go through DoorDash. DoorDash contacted the store and they did not answer! This is bad customer service! It seemed like they didn’t even make sure it was the right pizza they were giving my dasher! Then to not answer the phone to rectify the issue was the icing on the cake! Never again!
First time at Marcos. Got a thin crust large garden pizza and a regular size Greek salad. Both were delicious! Curbside pickup easy and quick. Will be back! That first review was Friday night. We were back for more on Sunday!!
This place is 2.6 miles from where Im staying at and they say they cant deliver out here. Guess Ill go with a more professional business like Dominos or Papa Johns ... Too bad, i was ready to check this place out but never will ...booo
The pizza is good. I would rate five stars for taste.Have to give three stars for service. As each time I have gone service was not customer friendly or efficient.The last two times made it where I decided to just do without. Then not give them my business.This was not just one location. I even contacted the manager on my last experience. Was assured better service even asked to try again while asking for him.Called to speak to said manager to make sure should I go through with order this would be successful only to have no knowledge of note said to have left to others should not be there. Appeared to be same disorder experienced the initial contact.Decided not to go through such again.Simple ,organized, efficient and on time is all desired with taste and quality.
Fast and friendly service. Pizza was excellent 👌Would definitely go again if I lived in the area.
The pizza was good and the service was good but I noticed the people in the kitchen dont really have a since of urgency and I waited a little longer than usual.
Michael, the Manager, was exceptional in helping me (A loyal customer) with a situation of needing to get a loved one a special pick me up pizza delivery!!!! Thank you Michael for saving the day and helping remedy the delivery issue!!! 👍
The food is good but EVERY SINGLE TIME we get delivery something is missing and we end up calling them to bring the rest of our order back. Its ridiculous!
I ate here for the first time because I heard so many good things about this place, but the experience wasn’t what I thought it would be. Got Bad food poisoning that lasted an hour. I will not eat here again.
My favorite pizza place. The Greek salads are the best.
Friendly service great pizza!
I tried to place a curbside order but it kept saying my phone number was invalid so I called to place the order. I was trying to order but the man who answered kept cutting me off asking is that anything else before I could finish my order. I tried to order 10 wings and 2 xl pizzas and a order of cinnamon squares. He told me they couldnt make that large of a order in that amount of time. The website said they close at 12 and it wasnt 11pm yet. I told him never mind and hung up because he already kept cutting me off. If you dont want to do your job then go home.
Excellent pizza, not greasy, a very nice balance between ingredient amounts... And the dough is very well made. Overall a very tasty pizza! Totally recommend it.
I went to this new location recently and i had great customer service. The pizza was great as usual. The only thing i can say negative is they mistakenly gave me a medium pizza instead of a large but the manager was great! He was apologetic and refunded me for the inconvenience. He was professional and seemed like he liked to make the work place fun for his staff! i will be returning...
The location on Walton way ext was the pick up location I went to for a carry out pizza. They had a great special going which included a free medium pizza which is always nice. Plus the staff was very nice and helpful. They had my order ready very quickly too. Im sure Ill be back!
Great experience. Food was hot and prepared as ordered.
Called. Was on hold for 6 minutes. Placed my order for pick up. Was told it would take 15 minutes. Here i am sitting outside the store waiting for my single large cheese pizza about 45 minutes later..... dont even know if the pizza tastes good but come on. Its not even a holiday or special event day. There is no excuse for this
Outstanding customer service from Zion and staff. I ordered a veggie pizza and it was terrific. Hot and fast! I will be back for sure.
Just opened, so I wanted the give it a try. Really liked the flavor, much better than the other pizza chains. Had a pepperoni special- wow. Will definitely go there again.
Excellent Pizza! Taste great and fast delivery! I agree, no way its a one!
Being eyeing it for a while, needed a break for the heavy holiday foods ...First time eating here today. Fresh, soft, buttery, garlicky crust and overall dough, cooked just right..warm, tasty ingredients. I got a large pizza, half Pepperoni and half White Cheese and added sausage to it. Surpassed all of my expectations. Please remain consistent, and I will be a customer for life.
Pizza awesome! Staff excellent. Fast service. 🤗
Pizza was great
My 1st time trying Marcos and Im so glad I did thin crust white cheese garlic sauce with spinach mushrooms grill chicken oh so yummy good cheesy bread cinnamon bread added bonus patience pays off staff was the best I will return
Its a cheap knock off of dominoes along with being over priced
On hold for 5 minutes than hung up on. Called back and it took 10 minutes to order because I had a store credit. Got to the store to pick up and the order was wrong. Not recommend. Go order your pizza there or you may have to wait another 20 minutes to get your order. The owner needs to have a serious conversation with their employees.
Great tasting pizzas... Perfect as always and everyone is always friendly and eager to help!
The pizza is amazing!! Best pizza around.
Very friendly and helpful staff. Pizza is delicious
This is the best pizza I have ever eaten.
Quick service and delicious pizza.
Worked there left bugs all in the back room plus worked for a few week filled a w2 and says I was declared an employee because of my onboarding paper y fill a w2 then you know and wont pay me for the hard work I did
Normally love Marcos ...this time pizza was wet ...soggy crust in the center...no Roma tomatoes...just regular sliced tomatoes......I will give another go as it could have been an one off ....
My mom would always eat here but Everytime they would mess up her order, its simple: mushrooms, onions, and light cheese bc too much cheese makes her sick and every time they add too much cheese, way to much. And the employees are lazy, all they do is stand around.
Great pizza. Nice people. FAST!Thanks guys!!
Food was ready fast, but the customer service was really lackluster including the manager. Forgot our half of our carry out order.
Great service and great tasting pizza. Open late also.
Ashley Streeter pizza maker make pizza woth love best customer service
These Wings is nothing but fat!
Good pizza and great service
I asked for mild wings apparently but I got buffalo apparently they don’t have mild which she could’ve told me before I purchased when I asked if they could change it then she said they’ll have to charge me again. Horrible customer service I honestly don’t get it. What do people get in return of being rude, if you hate your job don’t take it out on the customers smh
Pizza is great! Their coupons they send you are awesome plus you get a free dessert for your birthday if you become a rewards member!
Pizza is great and staff is friendly.
I love all their food. Pizza, chicken dippers, salad, all of it.
The second time ever ordering here was a disaster. I placed an ahead order. When I showed up they tried to give me another unpaid order. I explained my order and someone else insisted it was my order. I retrieved my confirmation number and they found my order. After looking on his screen, the guy with unwashed, ungloved hands walks back and grabs two pizzas sitting open and uncovered from a high shelf and places them in the oven.During my wait, one person was sleeping in the corner, one, the cashier, just followed the pizza maker around the whole time, neither wore gloves nor washed hands between stations, and another walked around without cleaning hands, too. Of all the employees, I saw only one prepping food with gloves.When my pizza finished, they boxed it and gave me my order, without my salad. I requested my salad. When I got home, all the sauces were missing and there were small chunks of sausage on my vegetarian pizza, which tells me they have crossover in the food prep area.Very disappointed. Will not return.
Got the magnifico pep with extra sauce, thin crust sausage and pep , thin cheese all great taste , magnifico really good
Great Pizza!!!!
I always enjoy my pizza and hot wings from Marcos Pizza
Pizza is good here, just pricier than other chains.
Super bomb pizza for the price. On same level as mellow mushroom at half price. And I even got a coupon for 5 off today. Hell yeah
Pizza was underwhelming, expensive for what I got. Friendly crew though.
We prefer New York style pizza...which this is not, but the flavor was really great! Perfect crust (original), yummy sauce and they didnt put too much or too little of all the toppings. Price is great - not sure why some said it was too expensive? Med is definitely small for all who wonder but then again we are used to New York style. Not impressed with the wings at all but didnt dissapoint so much to knock down a star, we just wont order them again. Customer service seemed great and delivered quickly. Oh and I always judge a place by their salads...thats the five star salad I expect when I order food! Thank you so much!Edit: one year later and I still enjoy the service and food! We have had a couple of quality check issues but they always apologize and try to make it right. Keep up the great work!
Awesome food, clean and great customer service!
The food was good but I did not like they dont carry wheat beard and they dont take cash
My wife is gluten, nut and onion intolerant. When I explained this to the young man running the register he assured me that they would be able to handle it.After I payed, I stood and watched as he went, himself, washed his hands, put gloves on, and began to prepare the pizza.Needless to say the pizza, as always, was great! Even better than that, though, was the fact that my wife was able to enjoy a good pizza without getting sick!Thank you MARCOS, for another great experience!
Great pizza! 🍕
Staff is young and ignorant. I wait for curbside as the app stated once I noted my arrival to them. No one even says to come in or that Im suppose to. The cashier forgot my drink. He was decent enough though.
Good store location excellent pizza
Its like how Pizza Hut USED to taste back in the 90s!! Its perfect!!!
Excellent Pizza
Pizza as good as Pizza Hut or Popa Johns one topping $7.99 medium add 3 more toppings $17.99 almost $10.00 for 3 more toppings. No Barging here.
Ordered 2 pizza and cheeses bread on line. When I went to track my order said it was delivered. I looked at my order I put my next door neighbors address by mistake. Called the store said driver wasnt back yet. And that they would call when they got back it to see if they returned with it. My daughter went up there about 10 minutes later never received call and she said there wasnt any delivery cars in lot. We live about 5 minutes from the Marcos. She went in and asked if the driver was there yet with the pizzas said driver wansnt back and that they would give up the bread free,but we had to pay for the 2 pizzas again. While waiting they asked the driver if they actually delivered to a person is WAS NOT CONTACTLESS DELIVERY the responses I only delivery pizzas. What the heck. A person cant remember a delivery that they just made.Needless to say no more Marcos. Very disappointed .
Ordered my food online for pick up. My order was ready a little earlier than promised. The guy who waited on me was super nice & polite. However, I had 2 minor issues with my order. 1st I ordered my wings well done, and they were far from it. It seemed as it they were removed from the freezer & warmed in the microwave. The wings were barely warm & mushy. Also I order a family sized salad, which I always do and was only given one dressing packet for a salad that feeds four. That was my fault because I should have checked the bag prior to leaving. The salad was still excellent as always though.
This is the place you want to go if you like being ignored! Waited in store for 30 minutes for our pizza that turned out to be sitting right there! Completely cold. Did the cashier check to get the name right? No. Did anyone else in the store acknowledge we existed? No. No hello, ask how we are doing, nothing. And their remedy for the situation they created? “We can make you another one.” Wow, how generous! I left a horrible review with the Marco’s feedback and got NOTHING back from them. This establishment does not care! The one on Fury’s Ferry Rd is MUCH better. Never had a problem with them. This one on Walton Way Ext. is much closer to our home but we will never use it again. Please save yourself time and headache and do not order from here.UPDATE: I did let you know on your feedback form just after the incident and received no response.
I ordered the Heart shaped pizza a large for 15.00. The pizza was late,cold and it was not heart shaped not a large pizza. The service was terrible
Best pizza in Augusta.
I am truly disappointed that although I live 2.5 miles from your store I am outside of your delivery location. I live in a neighborhood with respectable people so your drivers shouldnt feel afraid to come over by the Augusta Mall to deliver pizza.
Had the chicken Hawaiian pizza and a greek salad. Fresh and delicious
Outstanding all the way around
Great pizza and service!
Smells good taste good
It was the best pizza i had in the CRSA
Sounds like everyone at this location is high when ordering. Ordering is an extreme exercise in patience. Order has been wrong more than a dozen times. Really wish our Marcos branch could be Furys Ferry like it used to be.And again 1.25.19 ... Shame on me for trying again! No one cares about the survey if nothing changes. Why can’t someone pay more attention to detail!! Free small pizza every time the order is messed up!? Are you kidding me!? Fix it.
Awesome pizza! Fresh ingredients.
Wouldve been nice to know on the website that they dont take American express. I didnt have cash on me and my new debit card hasnt arrived yet.
Quality food and reliable service.
Great pizza fast
Great food, fast service
Paid $27 for a medium pizza and a salad was very disappointed in the quality
Yeah.. never having tried Marco’s, and with a new location opening up relatively close, we thought we’d give it a try. Looking over their mailed menu, we thought their prices were comparatively high, but after all,.. advertised as “gourmet”, so we went for it to check ‘em out. Was not impressed at all. First of all, if you’re charging SIXTEEN DOLLARS for a MEDIUM sized pizza, it better knock our socks off, or at least meet or beat the competition.. and in our opinion, both failed. In addition, SURPRISE!.. there’s an automatic, UN-advertised charge of $2.75 for delivery. So when you add the pie price, plus tax, plus the delivery charge..you’re now at TWENTY-TWO dollars for a MEDIUM pizza!!!! That just nuts. And in the end, it really didn’t stand out from any one else. We’d gotten the cinnamon-squares too, and all I could think was , mann.. I wish I could get away with selling a hunk of pizza dough with a LITTLE! sugar and cinnamon and get away with nearly $5 each. We most likely will never order from them again.. Not BAD food,.. but definitely not a good value by any means.
I Love Marcos and now I’m happy I have one closer to my work! With great customer services !
The service is super fast and they are always friendly and helpful.
Good customer service and good food
The employees are not required to wear gloves while handling the food? This is not a company requirement? Sorry, this doesnt make any sense to me. Some of the employees assembling pizzas were touching appliances, equipment, prep tables and scraps of toppings from the tables with bare hands! In this climate of health consciousness, this seems highly inappropriate. The only reason why the star was awarded was for the employee who was polite in our interactions. Will not be making purchases at Marcos at Walton Way Ext. in Augusta, GA again.
This Marcos wasn’t the best, when I walked in I noticed the cook was making pizzas WITHOUT GLOVES. The pizza was supposed to be half and half, but the toppings were thrown all over and I couldn’t figure out which was half sausage and which was half beef. Last but not least they don’t deliver to the medical center.
Clean store friendly staff great food
I love their chef salad. I usually go to the one on Fury Ferry, now I go to the new one they opened on Walton Way Ext. Great Customer Service at both locations.
Great service all the time
The guy named Jalen was very professional he opened the door for me. And answered me with yes ma’am! Before I could even ask for extra cheese packets.
Its the best pizza I have ever had.!!!!!!!!!!
NOT good.
Best pizza in town.
Marcos just keeps getting better while the rest just stay the same. Love it!
Super polite staff. Very enthusiastic! Even about coupons. Noah and Joshua were great. We learned horses sweat and have armpits and dogs sweat.
Slow service and a rude manager named Eric. Better service on Fury’s Ferry.
Food was ready and waiting for me when I arrived.
The best ever pizza
Was delivering for door dash
Good place for pizza
Beautiful store..friendly and respectable staff.
Gave wrong order in beginning but was helpful
Excellent Pizza, so yumi!
Best local pizza in Augusta!
Hits right every time!#frequentflyer
Theres no way Marcos is one star. best delivery pizza imo.
One of my go to pizza joints
Excellent food!
Best in town
Best Pizza &Salads
Fresh ingredients are tasty
The Pepperoni Magnifico is aptly named!
Excellent customer service
Always great experience
Salads and pizza are the bomb!
Good pizza
Great pizza!!!
The people cooking the food are not wearing gloves nor are they wearing facemask. During this pandemic, this is absolutely necessary, especially for personnel preparing food.
Customer service is great
Pizza was Delicious!
I like Marcos pizza
Delicious always
Love the food
Always my go to spot♡
Very good!!!
Like the pizza
The Best💯💯💯
It was awesome
Was ok
Excellent!
Its ok
DISAPPOINTED!
Great!
Great
Thanks
Marco 5/5 Polo 3/5 pizza 4/5
Super-D-liscious
Total reviews rating 4.2
170 Reviews for Marcos Pizza 2023:
Review №1
2022-06-25I am not sure what has happened at this location. I have been a loyal customer for awhile but my most recent experience has made me never want to eat at this location again. For starters, I attempted to have my order delivered the day prior only to be told that my delivery order was too small to be delivered but this same order was delivered recently without issue. So today I decided to order for carry out and was confused when the price quoted was much higher than anticipated as it was the same order that a day prior I was told did not meet the minimum delivery requirements. I was quoted an unbelievably quick time for my order to be ready, 5 to 10 mins to be exact. I am concerned at how quick this pizza was prepared and I also noticed that one side of the pizza was not even sliced. Additionally, the staff has put handwritten signs on the door stating, CASH ONLY and NO DOOR DASH orders. When questioned about the cash only sign, I was told that both of the front cash readers were broken. I am very concerned and dismayed at the declined of what was once my favorite pizza place!!! :(
Review №2
2022-07-20Marcos is one of the best pizza restaurants in Augusta , earlier we ordered the Chicken Fresco extra sauce and it tasted and smelled amazing. the delivery driver was very courteous as well. If you want a hot and tasty pizza give Marcos a try.
Review №3
2021-10-08Outstanding service. Order takers ( Kayla)was very pleasant and displayed a great attitude.As soon as I arrived my food was ready. I will be going back👍👏
Review №4
2022-07-03Not sure what happened had always been our go to spot everything use to be on point! Our first time back in a while but pizza is extremely dry little to no sauce! Dont know if its because of a bunch of younger people are working in the evenings or you guys are just cutting back but unacceptable! Dont mind paying for great service and food but also we have to drive across town for the pizza we are die hard marcos pizza fans didnt give it less than 3 stars due to this is the first bad experience we have had in 4 years but just need you guys to open your eyes and see whats going on again price is not a factor just need the quality!
Review №5
2022-08-12I was hesitant at first about ordering a pizza from here due to the poor reviews, but I decided to give it a chance. Wow, the biggest mistake of my life. I specifically asked for my pizza to be well done and it wasnt. All of the toppings were just thrown on there. This was my first time visiting this location and I will NEVER, EVER buy pizza from this location again. I may be switching back over to Pizza Hut...I ate at the one in Atlanta (Duluth) location and became hooked on Marcos, but after this experience. I will never eat here again.Although the young lady gladly accepted the uncooked pizza and stated she would remake it personally to make sure I get what I paid for, I shouldnt have had to bring back an uncooked PIZZA!!!!
Review №6
2022-05-23Very good pizza. Still hot when we hot it home.
Review №7
2021-03-03The pizza is phenomenal! I like the pizza sauce and the fresh toppings on thin crust. I also like the no contact delivery option which was delivered in a timely manner. Thank you!!
Review №8
2022-07-16I have been on the phone for 30mins and still, no one answered... The Augusta Marcos pizza is very disappointing, here it is on a Saturday 5pm evening
Review №9
2022-08-16Always quick, hot and good pizza. We love the Pep Magnifico!
Review №10
2021-11-28Be careful eating here I found a screw in the pizza! How does that even happen? Definitely wont go back :/