Kerbside pickup
Yes
Marcos Pizza in Carrollton
Categories
Location on the map
Carrollton, Carroll County, Georgia, US
Service options
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Payments
NFC mobile payments
Yes
Phone: +1 678-321-1620
Site: https://www.marcos.com/
Site: https://www.marcos.com/
Opening hours
- Monday:11AM–11PM
- Tuesday:11AM–11PM
- Wednesday:11AM–11PM
- Thursday:11AM–11PM
- Friday:11AM–12AM
- Saturday:11AM–12AM
- Sunday:11AM–11PM
Marcos Pizza in other cities:
Comments (175)
I dont care about pizza hut or dominos or Papa Johns they deliver good hot pizza and other things on there menu i eat sausage pizza , a calzone , and there cheesy bread is amazing . Love them .
We pulled into the parking lot to hear the workers outside the store all laughing about how “stoned” they were while driving. So we go inside and hear the gm laughing about it saying yeah me to. We didnt even finish waiting to order. We just left and went elsewhere.
Marcos has great pizza....period. better than most for sure!
I attempted to order a pizza but was told theyre not participating in a coupon that was for Marcos at the time(maybe this is a locally owned? anyway very confusing coupon was valid perhaps Im just not familiar with Marcos well enough) so I never ordered a pizza. the guy on the phone clearly was not interested in telling me any alternatives and seemed agitated or maybe rushed when I called ?
The pizza is great, however due to the poor customer service I will never eat or recommend this place to anyone. Today I ordered a pizza with thin crust, picked it up and when I returned home, discovered it was thick crust. When I called to report the issue, I was told I could either drive all the way back up there to get another one if I brought the other one back or I could get a $3.00 credit on my pizza, because the toppings were right and it was only the bread that was wrong. Thats actually laughable. Not sure how it is even legal in the middle of a pandemic to request to bring food back into a store. At any rate, I asked to speak to the manager and was not allowed to talk to him, and when asked for his name, was told they could not give me that information. I was appalled. Never in this area have I been given such poor service. They should be embarrassed.
LOVE Marcos pizza 😍 way better than anybody else around. They have the best coupons.. And the employees are always so friendly!
Love this store and love the employees! Pizza always taste amazing and management is always willing to help! Food is always fresh and hot and the store is always clean! I love how everyone smiles when helping customers! Definitely the best Marco’s my family and I have ever been to!
I come here at least once a month and order the five cheese pizza with extra meat toppings and oh my gosh it is so delicious. The crust is toasted just right and they do not hold back on the cheese and meats. This pizza is well worth the money I spend on it every month. Super filling and delicious.
The GM went out of her way to make sure my order was taken care of! Super professional and well mannered.
Orders have been wrong lately was getting delivery but now drive to go get it to make sure the order is right plus some items ring up different online rhan what is in store hope they get that fixed soon
I am really impressed at the quality and sevice from this particular pizza place! The guy that delivers(will update if I catch his name next time) goes out of his way to be helpful and you just dont see that often nowadays!
They almost always get our order wrong. We order a 10 piece wing, we get 6 wings. They leave off ingredients when you build your own pizza. We’ve had feta cheese, spinach, and old world pepperoni completely left off our pizzas. Once instead of adding extra cheese they added regular pepperoni! How do mix those up? And tonight I was on hold over 10 minutes before someone came back on the line. My phone timer said 11 minutes and change. I’ve been a customer since this location opened, but no more!
Order, chicken wings.open up the wings wrap in aluminum foil,full of oil.had to go home and boil them to get the oil out.neverAGAIN!
Very friendly staff, great pizza.
Amazing job guys! Pizza, wings, cheesy bread. All of it was fantastic and prepared swiftly with a smile on their faces. Couldnt ask for much more! Extra sauce, even, remembered by the friendly staff! Kudos Marcos, we will definitely be back for more!
Customer service at this location is seriously bad. Not sure if it is a Sunday attitude. The business does not have menus on countertop or menus to offer walk in customers. As for taste on food cant say employees to busy talking to each other instead of trying to help customers.. poor service
I’m reviewing the quality of the food here alone. This is hands down the BEST pizza chain around! Everything from their crust, toppings, and sauce are most delicious!
I placed a order and tracked via their website.I noticed that prior to the est delivery time the web site stated that my pizza had been delivered. However it had not been delivered.I called the store and was disconnected multiple times when calling the store.I finally get manager Chrisy on the phone at which point her app told her the driver was at my home and she had talked to him on phone stating he was at my home.After we went around and around of her telling me he was there and me telling her that he was not there, she called me rude and hung up.I called back and after Chrisy would answer the phone and state she was placing me on hold the driver finally arrived.The driver listed to my run around with the manager and said that he is confused why she is acting this way. Driver stated that he told the manager by phone that he had not delivered the pizza and that he had to turn around and back to store because he had forgotten something and was going to be late.When manager finally took my call a second time I stated that I wanted a refund that the driver was there and she rudely interrupted me and did not hear me tell her I was rejecting the order over her attitude and poor quality of service. I stated I would dispute the charges and she wanted to argue with me that I could not dispute the charges.Pending call back from Marcos customer service and see if they carry same attitude as the local management.
Service was fast. Order was correct. Ingredients appeared fresh. Pizza was delicious. Place was clean. We dined in. At this location theres counter service only, but the guy kept checking on us. Id definitely go again.
Look at your bank account. The girl who delivered my pizza added her a tip not once but twice. Their delivery fee is their tip. I asked the manager about that. He refunded both times she did it. Pizza is great.
Just had their pizza for the first time and it is amazing! I want to clarify that I was not very hungry when we ordered the pizza, so this is not a I was starving and it was awesome. This pizza is just plain delicious. From the soft yet crispy crust, to the perfectly melted cheese and pepperoni that is flavorful yet not spicy. I have eaten pizza from Florida to new York and this is one of the best.
First time at Marcos and unfortunately the last time. Ordered medium pizza and was surprised at the $14 cost. But, since I had never had a Marcos pizza, I thought it might be a quality product and worth the extra money to try. Found out while waiting for pizza that there was a special and I could have gotten a large for the same price but the employee never mentioned this important fact. Driving home I noticed that the pizza was producing a strange smell unlike any pizza I have experienced. When I got home and tasted it, I understood why the smell was so overpowering. I think it may have been the sausage. I tried two slices and discarded it. Overall, I find it strange that a premium price is being charged. I could have purchased a large at Dominos for $7.99 and although Dominos does not serve a great pizza, it would have been far better than the Marcos. The sad thing is that overpowering smell is still in my car after four days. Ive tried all kinds of air fresheners and Febreze but it wont go away. Never again!
Experienced Bad Service . Waited an hour on my order called to ask about it and they ended up giving it to a person who said they knew me . They didn’t care and told me they were closed (even though they didn’t close for another 30minutes) -so they couldn’t remake my pizza after it was their mistake .
If you are looking for a quick easy dinner than you cant beat Marcos. Its a cut above the other chain pizzerias. The staff is helpful, the pizza is always done quickly and correctly. My only complaint is we live outside their delivery radius!
I have tried over and over to order from these folks.At first they were wonderful!!! But as time went by, their quality went down. And by down, I mean SUPER DOWN. I tried over and over to explain the problem - THEY DIDNT CARE!!!They change management and it just gets worse...I am only aiming to help them, but it has become pointless.
Rae delivered our giant order and was extremely respectful and polite! Its not often a pizza delivery guy makes a lasting impression based on such good qualities! Unfortunately we accidentally undertipped him but we will definitely be ordering from here again and well make up for it next time!
This was my first order so my review is based solely on that order.To start with the promise time was inaccurate which isnt a big deal unless youve already been waiting an hour. The delivery driver was polite and well received, my reason for the star. I ordered 4 medium 2 topping pizzas with the deal coupon. The pizzas are the equivalent of little Caesars $5 hot and ready pizzas. The crust is bland and cardboard like. The sauce and toppings were sparse with the sauce only being up near the top where theres that super thick part of the crust nobody likes because its just tough flavorless bread. Seems this company or possibly this store cuts corners to save on cost at the expense of quality and flavor.
Good pizza, just took longer than we were told because our pizza was dropped in the kitchen.
I usually get the steak pizza delivered and it is flavorful. So I finally decided to take a ride to see what the restaurant was like inside. It was a laid back atmosphere with a very friendly staff and the restaurant was clean.
Absolutely terrible customer service!! They will gladly charge your credit card and then lose your order!
Our pizza was hot and loaded with toppings. We will definitely be future customers. Highly recommend Marcos Pizza over all other pizza places.
Food was great as always but the driver was beyond unprofessional. He used his smart phone for me to sign for the meal but advised that he had already put a $5 pre-tip on the sale!!!!! A $5 tip and he drove half a mile to my house for the delivery. Of course, I corrected the tip before I signed. Who puts a pre-tip on a pizza delivery. I prefer NOT to pay gratuity on a pizza delivery so I wont be ordering from this location again.
Very nice and pleasant staff that I had interaction with. High quality pizza made well. Also, very fast prompt delivery. Thanks Marco! 😁
Marcos is a joke it use to be a decent restaurant. Daytime experience is ok the night management is horrible its like a bunch of kids even the lady that followed up on my complant could have cared less. And blew my issues off as it was just a bad night for everyone..I truly hope the owner checks in on his or her employees because they have no customer service skills. Very upset will never spend my money there a again I feel like they just all laugh me off..amd could care less of a customer...
Speedee delivery. they are a little on the higher side of the dollar but their foods will be honest folks is not worth the price you pay for it. well thanks for the reply but that was not a great experience I mean did you not read the review or is that just a automatic reply that yall do is totally incorrect it was far from a great experience
Had a carry out order on a Sunday evening. Smooth customer service, easy going staff. Very clean location, Also a fairly new location to Marcos. And of course Pizza was Scrumcious!
Friendly manager, nice environment, and my sub was perfect! (I am a picky person with my toppings, so I really appreciated the extra effort for my sub). Much better than the marcos near my house, so thank you for a pleasant experience.
This place is delicious but quite a bit more expensive than other chain pizza places.
I called 20 minutes before closing, 11pm, to be told that they shut their ovens down an hour earlier, Doubt I will go back for quite some time after employees and management has cycled through.To owner: Ill fill out the form, but I wont return for at least 60 days.
My first time ordering Marcos Pizza and I must say it was beyond delicious. Fresh ingredients and not greasy. Absolutely delicious
What a good first time experience! The waitress was very kind. They have gluten free pizza which was good . The garlic butter parmesan wings are delicious.
Pizza, bread sticks and cinnamon squares were fantastic as always. Service was great. The app was a bit of a pain.
They are right on point !! The staff are AMAZING you definitely get your Moines worth!! I wouldnt dare go anywhere else when it comes to a PERFECT PIZZA!!!
All but 1 employee had on gloves, that 1 employee caused me to walk out because I refuse to eat at any restaurant where they’re handling food without the proper ppe! .WE ARE IN WORLDWIDE PANDEMIC!! WEAR GLOVES when you handle food ! I have a list of restaurant that I’m reporting!
Horrible customer service. We ordered $50 worth of food and they did not check our order. We called because they left something off our order they said that it was “our fault.” Next time we will take our service elsewhere.
Well done wings & Well done pizza.Crunch goodness, this place is immaculate.Very clean.No gourmet food but dependably good, & always CLEAN.
Great service, great pizza--my order was pick up--right on timebetter pizza that anybody in area, good price--it was a pleasant event--will be back--great location---great menu-----yep
The best take-out or delivered pizza at any location. App could be better.
Store 8446 new employee trying real hard...manager was rude and dismissive. THEN went to get more tea and manager said they donot want to waste making more even though it was 730 on Saturday and they close at 12.
I love Marcos! We just placed an order for delivery and I was shocked at how fast we received our order. Friendly and professional staff.
Great pizza faat delivered with heapin helpins of fresh toppins o meat n veggies
Service is always great but i really like Marcos pizza... so that’s why I took off one star. (EDIT: the thin crust is pretty ok though)
Special order pizza was really good. Counter help was friendly and he actually made my pizza. Ill definitely be back.
Foods good and hot but order is never 100% correct.
Great pizza!
They dont even honor the dollar general coupons on back of recite
Good Pizza/ Wings, Veteran Discount, Please use gloves at Front Counter when displaying food to customers.
Omg the classico chicken calzone was hitting. And the prices are really good.
Only complaint is the toppings tend to not be spread out evenly and are a bit thin at times.the staff is always friendly
Great delivery service but that is NOT real Italian pizza but neither is any of the other delivery chains.
Love their pizza and the service is always great
They have the best brownies ❤️❤️❤️❤️❤️❤️❤️❤️
Last 2 times was horrific, when they first opened like most places was AWESOME!
Absolutely incredible pizza gets to you super fast and Pizza always comes out super hot! Everytime I want a pizza Ill only call Marcos!
Very good we just starting eating here in October weve been missing out and the prices are good too
Great food and customer service....their chicken fresco pizza is out of this world
They delivered a pizza with no cheese or sauce. Talked to the manager and they found it pretty funny. Also no female workers.
Love the pizza, they need deep fryers for there wings.
Wings taste like they came from a TGI Fridays bag from a grocery store. Not fried.
2.9 miles from my house that they delivered two times before and now I am out of their delivery area. 2.9 miles from the restaurant.
Three times called until I was disconnected someone could at least pick up the dang phone
Always an amazing experience!!
Fast delivery, always hot, my order has never been wrong
Great pizza and they give a generous military discount !!!
Decent pizza. Long wait for service when first open but better now.
I ordered to go, and it was very good. When I picked it up, the place is nice, clean.
Great food and service. Nice to eat in and not have to clean up.
We order from this location not because it is the closest but because the staff and product are consistently exemplary.
The food is good but, the employees need customer relations training.
Outstanding place food is awesome customer service is just as great! Two thumbs waaaaaay up!
Good pizza as always just expensive.
Amazing!!! Family from Pennsylvania and after 6 years finally found REAL 🍕 and Cheese Steaks. Thank you
Its the best pizza option!
The Pick up situation is awful. I will never order from here again
Workers are always busy and usually with a smile, even the young ones.
Very good love their thin crust pizza
Great pizza friendly atmosphere. Must try
Great customer service, very friendly, and accommodating to special circumstances.
Great place pizza was ready hot and fast
Best cbain pizza I have ever had.
Service was great .. the food was awsome
Best Pizza I ever had , Delicious
It is what pizza is suppose to taste like, the crust is to die for
Fast delivery, reasonable pricing, and the best pizza in town
I love Marcos! My food is always hot and delicious!
Wings are too small
Best pizza.Oh so yummy:)
The counter lady was nice. Pizza was good.
Good pizza, Great Veterans Discounts
Quick to deliver food always good
Great pizza and fast service!
Always great pizza and wings 😋😋😋
I love this family happy place food is delicious
Pizza good...need more work with the wings
Always a good meal. Will be back soon
Great pizza and wonderful staff
Meatball sub sucked the pizza is good
Best pizza! Friendly staff!
The Old World Pizza was amazing in the thin crust!!!!!!!
Love their Italian Deluxe Pizza
For $23.00 for 2 subs well, now never again.
Good food and friendly service.
Great service!
Great food & service
Their pizza is so good
Good food Good price
Pepperoni Magnifico is amazing!
Exellent service great pizza
Best pizza around hands down
Good pizza fast service
Marcos Pizza has great food
The food is sooooo fresh
The food was absolutely amazing!
Didnt go there sorry
Best pizza # 1
I need to try again to be more sure
Always friendly and good service.
I love Marcos pizza.
Pizza bowls are awesome
Great service better food
Very good pizza
Never a bad thing to say about this place.
Tasty pizza !
Need more workers
Quick and easy for lunch!
Great service
Always hot and friendly
Great pizza🤗
Better than most
Excellent as always!
Delicious Pizza !!!!
Love the pizza
Awesome subs!
Pizza was the best
Pricy
Great pizza
Fast an friendly
Great pizza
Yum!!
The best!!! Always!!!
Great
Favorite pizza
Great
Pricey
Always good
Great food
Great
Was not there.
Garry is the goat
Good pizza
Its usually on point
Great place
Love this place
Everything
Very delicious pizza
Total reviews rating 4.1
175 Reviews for Marcos Pizza 2023:
Review №1
2021-11-13We always love Marcos pizza from the Villa Rica location but tonight was a tremendous disappointment. It took over an hour to be delivered. When we finally got the pizzas they all 3 were barely warm. Worst of all not any of the pizza crust had risen properly and were flat and doughy. Definitely not worth the $55 it cost me!
Review №2
2022-07-08We bought pizza there all the time but quality and customer service has gone down. The last time we ordered for pickup and we were told 20 minutes. When we got there right on time there was a long line and someone was blocking the drive through for over 15 minutes. When we finally picked up the pizza it was cold. The worst thing was the amount of toppings. 5 pieces of ham and 7 pieces of salami sliced into tiny pieces. This was a large pizza, almost no toppings! Never again!
Review №3
2022-05-08Absolutely the best pizza I have eaten from here in years! Thank you for making it PERFECT! HATS OFF TO THE COOKS AND STAFF TODAY. I appreciate you taking the time to get my order right. And it tastes delicious .
Review №4
2022-04-12Guaranteed to mess up your order if you give any special instructions. They didnt do anything to compensate me for the inconvenience of waiting while the remade the pizza. My other pizza got cold while waiting for them to cook the one they messed up. But when they get it right, the pizza is delicious. My husband insists that he will only eat Marcos, so were going to drive a bit farther to a different Marcos restaurant from now on. I just hope they can get my order correct...
Review №5
2022-03-18This Marcos is hands down one of the best I’ve ever been to. Customer service was perfect, the food was delicious while eating one of the employees started doing the whip nae nae and laughing about how “stoned “ they were which made this experience 10x better would highly recommend to anyone.
Review №6
2022-05-17They delivered my pizza to the wrong house and upon calling them about it, said theyd send a new one within 30-40 minutes. I called at the hour mark and was ensured it was on the way. I called at the hour and a half mark and cancelled the order. The manager, whose name I couldnt understand when she answered, was very rude and hung up on me.
Review №7
2022-06-21Ordered Pepperoni Magnifico from the SandHill Marcos! While waiting I set the table and took my insulin bolus (I am diabetic and decided to cheat)! When I arrived 15 minutes after placing my order it was hot and ready! I was so disappointed to open the cover to find maybe 1/3 of the pepperoni that was in the picture on the front door!Moral of the story, stay away from Marcos or get ready to eat peanut butter and jelly sandwich for dinner!
Review №8
2022-05-22Love marcos. Love love love them. I pay more for a better pizza. Didnt get the marinara I asked for. Please...delivery drivers and marcos employees..include the extras. Please dont forget. I know it sucks to be at work but my order was easy and direct and I tipped more than the suggested rate. If I can understand what its like to be at work, can yall understand the frustration of not getting all that you ordered? Especially when you pay more and tip more. (I normally tip $5)
Review №9
2022-07-21Horrible...service sucked except for the nice young black headed guy.They blonde hair girl with glasses may have been mngr for tonight...rude hateful and unable to handle it. Heard her mouthing off about me to a co worker.7/21/22Update...still havent heard from management
Review №10
2022-02-14The GM was in the back to worried about talking and cutting up while we waited to order and when she finally came forward half the employees emerged from the back of the store without masks on. We asked if they were supposed to wear them and she said yes. But did not enforce them whatsoever. This is a huge problem. Neither I nor anyone i know will come back with that kind of negligence. She seemed far to concerned with talking and joking with the staff instead of working like she was there to be paid to talk to staff and not work.