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Phone: +1 912-368-3302
Site: https://www.marcos.com/
Opening hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–10PM
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Total reviews rating 3.9

199 Reviews for Marcos Pizza 2023:

Review №1

2022-06-12

They continue to take an excessive amount of orders rather than telling customers that they are unable to fulfill an order within a specified time. Based on reviews this is not a new issue, yet the practice continues. I wanted to reward some students who had excelled academically. The school is 1.3 miles away, but students waited 1.5 hours beyond the promised time for pizza that was NOT DELIVERED. Never again will I patronize or recommend this business.Your standard one-size-fits-all response is worth nothing compared to the disappointment of eleven hard-working third graders

Review №2

2022-03-13

Stopped in from out of town because I’ve had Marco’s before. Dude with the man bun was a jerk. When I walked up he and someone else were near the register on wireless devices and in the way of other employees actually working. He was very condescending to other employees a couple of times just while I was waiting for my order. My receipt didn’t print and without even looking at me said it wouldn’t print for some reason. (Never heard of a business that couldn’t reprint a receipt). He yelled to someone in the back of the store (unprofessional). He proceeded to stand at the register and do seemingly nothing. A car pulled up and he looked at the person and proceeded to walk to back of store completely ignoring the customer. A pizza for a pickup order finished and a nice young lady was going to call the customer, he told her not to. He said to her, “did you hear me”? Overall, rude.

Review №3

2022-01-02

My family and I have gotten pizza from then for over a year now and the last two orders have been over an hour later than promised. This time I order delivery and they sent the wrong pizza instead of bringing my the correct pizza and collecting the incorrect one they had me come to the store to return the incorrect pizza and then took another 30 minutes to make the correct one I paid an extra $4 for delivery plus tip to the driver but still had to go to the store just to get the one pizza I ordered

Review №4

2021-12-15

I completely understand that business are facing staff shortages. Please display accurate estimated delivery times! While ordering, it stated up to a 54 min wait time when it took over two hours for cold food in which I paid a delivery fee and tipped! Had it displayed a more accurate wait time, I would have chosen to pick it up myself or decline all together. Stop deceiving your customers, transparency would be respected more.

Review №5

2022-01-25

Ordered the philly steak pizza bowl. It was pretty good, but the price is somewhat expensive. Of course what isnt nowadays. If you are on keto friendly diet, i would recommend.

Review №6

2022-04-30

Placed my order at 5:20 tracker said order would arrive at 6:10...it is now 6:45 & still no order. First & Last time I order from here. (I even called the store & the young lady said my order was on the way & that was at 6:10)

Review №7

2021-10-22

While the pizza was, and always is, good, this was the second time that we ordered pizza and it was delivered way past the original delivery time. For example, we ordered the pizza at 4:35 and was expected to recieve it at 5:15. The receipt wasnt even printed until 5:24. The pizza did not arrive until approximately 6:20. I understand that there is a shortage of workers, but if you dont have a driver to deliver, then dont allow delivery orders. There was no update either time about their driver problem, had to hear that from the driver. These drivers are working hard enough to cover your managements slack and having to deal with potentially irate customers because the management doesnt have courtesy for their customers or staff apparently.

Review №8

2021-10-03

Literally the worst customer service I’ve ever experienced. I ordered a coupon deal that included two large pizzas, breadsticks and a 2 liter drink. I sent my husband out to grab the order..he returned without the two liter. I called the store and I assume the young lady transferred me to the manager. He told me that it was “on my husband because he should have known what he ordered” EXCUSE ME?! Blamed the customer. Lol. He told me he’d refund me the $2 for the Mountain Dew. I told him thank you…and he just hung up. Sorry excuse for a manager.

Review №9

2022-03-11

I drive across Hinesville to get this pizza. Best deals, love the drive thru window option.

Review №10

2021-06-06

I was enamored with this entire experience with Marcos Pizza. I had no issues while placing my specialty items order. Other places always give me issues when just adding extra sauce. It is ironic because we order from Marcos at least 5 to 7 times a month, but we almost decided to try another pizza place. Ha,I think not. The other place didnt even answer the phone and when they did I couldnt tell if they were talking to me or someone else. When I called my favorite place, Marcos Pizza they promptly answered with a warm and pleasant greeting. The person who took my order was very knowledgeable and ready to assist with me with ordering and using my coupon. He even greeting me by my name, which made it a friendlier experience. I never have had such an enjoyable experience in my 40 year Pizza eating life. When I went to pick it up in the accurate quoted time. I was promptly greeted with a warm smile. I had no issues at the curbside pickup and was given plates and napkins. Once home with my pizza, the family was able to enjoy hot, delicious, perfect topped speciality pizza. Marcos is the best pizza place around hands down. Shout out to the the Hinesville, Ga Marcos Pizza staff at store 8064. 06.04. 2021. Thank you so much for doing what you do and making me a Marcos Pizza lover life.

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