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Phone: +1 770-387-0251
Site: http://martinsrestaurants.com/
Opening hours
  • Monday:5AM–3PM
  • Tuesday:5AM–3PM
  • Wednesday:5AM–3PM
  • Thursday:5AM–3PM
  • Friday:5AM–3PM
  • Saturday:5AM–3PM
  • Sunday:6AM–3PM
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Total reviews rating 4.3

199 Reviews for Martins Restaurant - Cartersville 2023:

Review №1

2022-06-27

I have been eating at Martin’s my entire life. The food is always good. The biscuits are fluffy and delicious plus the food always seems fresh. Been getting the Chicken, Egg, and Cheese Biscuit for a long time and it hasn’t gotten old. I have never felt like the service was sub par although wait time have always been a little high. However, my family and I just went through the drive through and we’re presently surprised by the cheerful attitude, politeness, and attention to detail that we received.When my wife ordered the young lady spoke very clearly and responded yes ma’am when replying to my wife’s questions. She was patient and repeated our order back to us to ensure everything was correct. When we arrived at the window we could instantly match the kind voice to the smiling face we were seeing.I asked the young ladies name, Brooklyn, and let her know that “This has been the best drive though experience I have had in years.” I would assume that she has a bit a happy disposition all the time, but her respect and professionalism were very impressive. This young lady has given me a little hope that there are hard working helpful people still entering the workforce. My suggestion to management would be to promote Brooklyn quickly and have her involve in creating customer experience training for the company. If she isn’t promoted someone is going to see what we did and offer her a better opportunity.

Review №2

2022-05-19

This is not the martins I grew up loving!!! They barely gave me enough gravy to cover the biscuit, they used to be packed with gravy. Not to mention the friendly workers that used to work there aren’t too friendly these days.

Review №3

2022-07-03

I have ate at Martins my entire life and I have always loved it. Especially their chicken biscuit or chicken sandwich add cheese. Well I havent lived in Georgia for a long time and came for a visit today and decided to get some Martins because I havent had it in a few months and I love it. Well my experience today made me very upset and throw up! I had ordered a chicken biscuit for my nephew, a steak sandwich for my fiance, and 2 chicken sandwiches add cheese. The 2 chicken sandwiches had no cheese no pickle and hair in it. And the lady making it had gloves on and kept touching everything else along with the food. Our fries were soaked in oil. All of it was cold definitely not fresh. Im very upset with this experience. I come all the way to Georgia just to get Martins sometimes. And this makes me not want to ever come back! 🤮😥🥺😞😠😡

Review №4

2022-02-22

Yes, its cheap down home cookin and yes, theres a line - around the building, through the next parking lot, and around the next building, too. The drive through takes about an hour on a Saturday morning. We went inside to order take out and it still took 34 minutes! Theres a bench or two inside so theres only space for about 5-8 people total to dine-in. Good & greasy, just dont show up too hungry!

Review №5

2022-07-03

I went there this morning. I sat in the long line for about 30 mins. Just to get to the speaker to order and the lady that took my order was very rude! Then I get my food home to realize they gave me very burnt hash browns (could not even eat them). And left sausage off my sausage plate. Im sorry, but yalls food isnt that great. Good enough for hangovers, but would never eat there on a good day. Definitely wont return to this one, ever.

Review №6

2021-05-20

When I arrived at Martins the line was wrapped around the building stretching all the way to the empty gas station next door. The line moved fairly quick. I was met with a friendly voice at the speaker. My order was filled perfectly and my food was hot and fresh. Tara, the cashier who took my order was friendly and efficient. Making my wait a pleasant experience. Its nice to see people who are able to work under pressure and still are friendly and professional. Thank you Tara!!

Review №7

2022-07-04

$150 worth of biscuits purchased for my place of business, not a single one correct. The manager couldn’t have cared less and seemed to be heavily under the influence when we spoke. i invite you to take a look INSIDE of this place, you’ll reconsider eating anything prepared here.

Review №8

2022-05-01

The wait time is ridiculous! I get it’s cooked to order but waiting in line for 40 mins in ridiculous! This is every Sunday I come here no matter if I come at 7, 8 , 9, 10 am! The food is good but the time needs much improvement!!! I don’t understand how it takes 30 mins to cook a biscuit or bacon

Review №9

2022-04-15

I love Martins as an establishment but this location really shocked me. The person taking my order was intentionally rude.I kindly asked her to confirm an item on my order and she replied back didnt you hear me the first timeShe just had a rough day Im sure, but I hate others was served with this type of service.

Review №10

2022-05-31

They have no excuse for the lobby still being closed. I see many people that need to get inside and can’t and in my opinion is p poor business. Hate to say it but it should be boycotted till they get their act together. 25 minutes for two sandwiches is too much.

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