In-store shopping
Yes
Mavis Tires & Brakes in Marietta
Categories
Location on the map
Marietta, Cobb County, Georgia, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Planning
Appointments recommended
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 470-210-0156
Site: https://www.mavistire.com/locati...
Site: https://www.mavistire.com/locati...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Tires & Brakes in other cities:
Comments (199)
My appointment was for a Tire rotation and to repair a slow leak on one tire. Arrived on time and Reina checked me in. I explained an issue I had with the Hiram store and she provided great advice on how to resolve it. She went over everything I needed done and she was great. It was a little frustrating that my vehicle didn’t get taken back for almost 90 minutes, even though I had an appointment. I was told it was a different tire that had a leak, upon which time I explained that was not possible because when I added air to the tire I knew had a leak, the gauges would be correct. A little while later I was informed I was correct and the tire had a nail. They were not sure if the plug would hold, but it did. 3 hours after my appointment, my tire was plugged and the rotation was complete. Other than the long wait, my experience was great. Jeff reiterated that if the Hiram store didn’t fix what they broke to contact him, which was great customer service.
I had a pleasant experience. I was expecting a long wait bit Kim kept me up to date on the progress of my car. She also informed me of some other issues with my car that need to be addressed. I appreciated that because it gave Me a chance to plan and budget accordingly. I will definitely be coming back.
I called at 10:30 after receiving a quote at another automotive business for front brakes which seemed excessive. I was scheduled at 11:30 to have my car assessed for a front brake quote. Jeff greeted me with courtesy and professionalism and I had my quote in 10 min. All parts were in stock and they replaced my brakes on the spot for $300 less than the first quote I received. While I waited I watched the staff treat every customer with excellent service. I highly recommend the team at Mavis and will be returning.
Great service all around. From the customer service to the quality of work. Honest and affordable. Cody was very helpful and knowledgable. Came in for tire replacement and did not try to sell the most expensive but made sure that I had what i needed based on my day-to day. Highly recommend this location.
Came in for an emergency tire change, they were able to get me right in and worked with earnest to get me back on the road and to get me a quote for a new tire! Reina was at the front desk and she was amazingly profession, kind, and helpful, her customer service was top tier and she was extremely resourceful and knowledgeable! As well Jeff the technician was amazingly professional, helpful and kind! Couldn’t ask for a better experience !
This mavis store is so nice and always looking out for the customer. While I’m the waiting room Reina and Jeff both was always making sure the customers needs and wants was made, while handling the phones and the customer in front of them. Multi tasking at its finest. I had my serpentine belt installed and 4 tires with a alignment done efficiently. And wipers installed all at a very reasonable price.
This was a spectacular experience. I came in with a flat tire. Ty and His team got on it. As I spoke with him, they spoke to me as if we had been friends for a long time. This put me at ease. Ty was very prompt and courteous on the phone when calling me back to let me know my car was ready. My tire is no longer flat and my confidence in this specific Mavis has earned my business. Thanks Ty for a great experience!
Went to go get a quote for tire replacement from a patient soul named Reina. She was very professional, patient, and informative. I had issues with other companies upcharging me for my vehicle. Reina had provided options and compared prices but also informed me of the best tires that would be best for my particular vehicle. Would definitely recommend! Very personable customer service!
Jeff Kuhn, is one of the most trustworthy individuals in the tire and auto mechanical area. Besides being trustworthy he has a wealth of mechanical experience. I live in a retirement community and several ladies in my community have commented on service that he has rendered with replacing tires etc. They trust this gentleman. I have known and used his services for 25 or so years
This Mavis Tire location is fantastic. My fiance had a tire with a nail in it. We walked right in, and Jeff got us checked in right away. Cody took the car back, took the nail out, and checked it for leaks. Luckily it didnt puncture the tire. There was no charge for what they did. This place has honest people with excellent customer service. Based on our experience today, they have earned two new customers! I cant recommend this location enough. Thanks guys!!!
I always get incredible service at Mavis, but today has been outstanding. Even on a Sunday, every person I’ve encountered has had a great attitude and amazing customer service. I hate having car troubles! But the team made the process so smooth for me from start to finish. Highly recommend!
Came in this morning because I have a nail in my tire and was greeted by Reina!! Even though they were very busy it did not stop her for taking the time with me to explain to me about All of my tires not just the one that I came to have fixed. Throughout my wait she even took the time to check on me to make sure I was good and didn’t need anything. Great hire Mavin tires!!
I’ve been coming to this Mavis for a while and I always love the work and service they provide! Today, Reina helped me and she is amazing!! She was very helpful and friendly and ensured I was well taken care of. I’ll definitely continue coming here for my car needs!
Had a blowout tire this morning, the dealership couldn’t get us in so we called Mavis and they were able to fit us in with no problem. Service is amazing from the moment you walk in, the lady that helped me was so friendly. Overall, I’m extremely satisfied with this place, will definitely be back. Thank you!!
OMG!! The BEST repair shop I have ever been to in my entire life! Reina helped me and she was amazing! Definitely deserves a raise for all she does! Fast service and cost efficient!! I will now take my car here for everything! Feels great to find people I trust with my car needs!!! Also mechanic James was awesome!!!
Jeff is so nice to work with and very helpful. He took my car right in and was very courteous. This is my second time where Jeff has taken care of me. His customer service is above and beyond. The reception area is very clean and welcoming.
James and Reina were phenomenal today. I had a nail in the side of the tire that nobody could say how it got in that spot! They took great care of me and are a tremendous representation of their manager Jeff. Thanks to Mavis for taking care of me and saving me money by only doing the work absolutely necessary.
Mr. Jeff and Mr. Cody are the best! They made sure I got the best tires and the best deal! Thank you for helping this single mom out ❤️Reina is literally the best!! Best customer service hands down!!! So thankful!
I had sworn to never shop at Mavis tire again after a negative experience at another Mavis location nearby. Nonetheless, I decided to give this location a try and I am glad I did. Super friendly, and so easy to work with. I will certainly shop here again and I cannot recommend this location high enough.
My go to place for anything on my truck, Ive been dealing with Jeff & David for many years. You can trust these people, you can even send a daughter or a wife there on thier own and be comfortable. There maybe closer locations but not for me this is my go to location.When it comes to a mechanic, David knows his stuff and is always ready to help and explain-that makes a difference. I see other customers come in a listen to them say some other location messed up and Jeff takes care of them right. Jeff is all about long term customers, its also surprising how many people come in asking for him that have never been there before. That says it all!
Mavis Tires $ Brakes on Dallas Highway in Marietta, Georgia is my go to location for Anything related to tires and brakes. Reina and the rest of the crew is just awesome at what and they do and are always honest about whats needed. Never overselling and Always efficient! They have competitors that are closer to where I live but I trust them so I always go there!
Sunday am I had a tire going flat. When I realized we had a Mavis location coming up on the right. So I pull in at a few minutes after 8am. I walk up to the door and see James and the store manager inside. They walk right up to the door and greet me. I explained my situation and they said they could help right away, they did. What I didn’t realize is that the store didn’t officially open until 9. I am so grateful for James and the store’s manager. It’s refreshing that these guys went out of their way to help me out and get my family to my daughters soccer game. I got so lucky that I found these guys at Mavis. Thank you all very much!!
Amazing customer service. Jeff took great care of us and made sure to have everything taken care of in a timely manner. Reina also took good care of us and checked us out very well. Ans also handled my son very well.
They were able to fit me in last minute when every other shop had turned me away. They fixed my tire very quickly and were so kind! I had a great experience here. Also, very clean and nice waiting area!
I’ve been coming here for years to have my car serviced. Jeff is amazing. He always fits me in last minute and is understanding of my budget. Knowing that I can trust this person and this business helps me not worry about anything automobile related. It’s nice to know that I don’t ever have to worry about who to go to for my car. If only Jeff could handle everything in life, lol.
Great experience. Niles, David and James got my truck out within 25 minutes. I had 4 new tires put on, they explained what I was getting and the satisfaction I’d be getting. Go to Mavis!
The Friday before Memorial Day weekend I needed new tires put on in a short notice. While they were super busy Reina still took care of me and made sure I got I needed. Great customer service and her hospitality made my day.
Jeff is amazing!! We had trouble at a different Mavis and we got our van towed to this location, Jeff fixed all the issues that the other mechanic shop failed to do and gave my family a blessing! I will never go to another mechanic shop, this is the best Mavis In the area and I will go out of my way to this location from now on! Thank you so much Jeff
Was very pleased with the knowledge Jeff when I entered the store he immediately knew what tire I needed. He was beautifully assisted by another employee named Reina when she explained the payment options available. Definitely making this my Mavis!!
GREAT customer service! reina is amazing. she’s answered all of my questions. she ensures i understand what they’re gonna do when i hand my car over. my family comes here for all 3 of our cars. 100% recommend
I had a blow out on Dallas highway at the Chevron. I called and trusty Jeff answered the phone. I told him where I was and he sent James to the chevron to put on my spare. I did not have all of the equipment to change the tire, he left to go back to Mavis and then returned again with what we needed. He changed my tire and did not accept a tip. He was my angel, I had my 10 year old with me. I really appreciate this guy. Mavis has my business for life.Mavis has a customer for life.
Jeff did a great job taking care of my daughter’s car! Worked us in on a busy day. Super friendly and helpful. Will definitely use them again!
I go to this location all the time and really trust these folks. Jeff always tries to figure out a way to help as quickly as possible, and theyve always delivered what they promised. Most importantly, I dont ever feel like they try and upsell you on something you dont need. In fact, there have been several times where Ive asked for something and theyve told me to wait a bit.Give these folks a shot - they are terrific.
This location has never failed me. I get two vehicles serviced here and they always treat me right. I just had something last minute and the manager told me to come on in and they took care of it immediately. Please support this location for it is one of the best and reliable.
Reina (in picture)/Jeff are the true champs! I came in needing help with my tire without an appointment but they knew it was an emergency and still took me in! Reina is such a sweetheart and a burst of energy! I saw her with other customers and hands done gives one of the best customer service I’ve ever seen in the car industry. I highly recommend this location because of her specifically! Thank you, Reina for being so great!
Place is immaculate for car dealership. Prices arent the best but great service. I got two services done thinking it would reduce price and it actually increased. Know your total price before you get work done.
I placed a reservation to come in 11 a.m the same day. They were a little busy but they were able to fit me in. Jeff was able to get my brakes looked at in a reasonable time. Generous and nice staff!
Great experience with Mavis Tires like always! Whether it’s some repair work or just an oil change, they’re always very helpful and make sure to fix the problem. Ty was very helpful, got my oil change done in only 30 minutes. Thank you.
We came in to get a tire repaired. Reina went above and beyond getting the tire ordered quickly, and put on my car. We will definitely come back to this location because of her outstanding customer service and compassion.
I came in on Thursday and did inventory for this location and all I can say is Mr Jeff was wonderful. He had everything organized and he didn’t hesitate to help out when he was needed!!! If I ever need any services done I’ll definitely be giving this location a visit.
Jeff was excellent over the phone before I got to the store. I even got fantastic deals on my tires. Great guy!Calm and serene environment. I highly recommend.
Had a nail in my tire, and got turned away by the folks at the Pepboys up the road. Gave the folks here a quick call - they were more than willing to help me out. Got everything sorted quickly and professionally. Will definitely be coming back.
Great service from Keani and Reina at Mavis Tires and Brakes. Came through in a pinch during a holiday weekend. Thank you!
REINA, JEFF and EVERYONE were FABULOUS in ever aspect of customer service that my wife and I have always experienced in coming here !!! I would rate them an 11 out of 10… My wife and I drive past half a dozen tire stores to get this great service here. Thank You Guys so much 😃
Jeff seems like a nice guy, but, he gave me the run around for a full day. I was told that my car would be ready by 10am if I dropped it off the night before. Instead, my car was ready at 4pm and only one of the two services were completed. A mount and balance of 4 tires and an oil change should not take a full working day. I was told that my oil change was being done “as we spoke”(after following up for the third time). Just to be informed on the way there that it wasn’t done. Not sure what the deal was, but trust was lost after being blatantly lied to.On the positive note they did get my tires mounted successfully for the second time now. Thanks.
I have been a customer here for over 3 years. I was a faithfull customer before then at another one of there stores for about as long. It closed down and I started here. At that store I had a problem one time but they took care of me right away. And once I had paid so many mechanics to repair a car of mine and they took advantage of me in every way they could. My son suggested that I take my car to this place, and it would be free. Two mechanics came in and told me to get another car and why and I agreed because they said if we fix it it would cost over 3 thousand dollars and it was made to only happen again and the company knows it. Im here for another oil change, I was told I need a new windshield wiper at no extra cost. Thank you Mr Jeff and the friendly customer service from Reina.
Reina is the absolute best assistant manager out of the entire company! She is friendly and quick! When you open the door to entire mavis tires, Reina greets you with a smile and a “HELLOOO BEAUTIFUL” she makes it feel like a homey environment! I recommended her every time!
I have been bringing my tires to Jeff and his team on both my vehicles for years now. Jeffs professional attitude, work ethic and honesty have been second-to-none. His team finishes work on time and without damaging anything. I will never bring my wheels anywhere else. If you are looking for someone to trust with your car dont bother looking any further.
This is my second time here. The service is absolutely phenomenal! REINA is the bomb! From the moment she answers the phone, to getting you out the door. She has a wonderful spirit and I totally recommend this place. She runs it very Efficiently
Jeff is so good at handling this location! He is quick, courteous and professional. Excellent place to take your car and know you’ll be taken care of. Highly recommend!
I went to buy tires, and i noticed that they were heavily short staffed, but what really caught my attention was this one lady;behind the counter; she did EVERYTHING buy herself. All with a smile and genuine customer service. Her name is reina, BEST SERVICE advisor out there, she KILLED it! she deserves a raise.
They saved my day. Jeff let me come in from the fog and cold before they opened. My tire was plugged and I was back on my way to work in 30 minutes. I loved the service and assistance that they gave. Thank you Mavis and Jeff.
I went into 2283 Dallas Hwy SW, Marietta, GA 30064 to buy four tires. At the counter was the manager that I was speaking to directly for service. I had mentioned to him that I called a few minutes ago and asked was he the one that took all of my information. His reply was I don’t know who you talk to but anyway. That was the first disrespectful and unprofessional remark. I brushed it off…After he walk with me outside to see my car I informed him that the parking lot was really tight and if he could be careful not to get any door dings on my car. His reply was “if you don’t want door dings don’t park here.” That let me know he was unfit and over his head for a Management position. Please do not patronize this location. After that I want to discount tires to purchase four brand-new tires and had a great experience!
A wonderful staff and professional work. They ensure you get what is needed and don’t push unnecessary parts/services. New tires, alignment and courtesy checks performed perfectly.
Best Customer service...Reina was the best. She drop me off at IHOP. When beyond in Customer service. Everyone was helpful and so polite. You can not go wrong with them. I will be back. Thank you so much Reina
Reina and Jeff was awesome, I had a flat tire, they did not have my tire size to replace it. They put on my spare and send me on my way at no cost to me. Absolutely amazing.
They were able to take me without an appointment. Reina is the best, she explained everything to me there were no surprises. Location is clean and staff is very friendly. Will recommend to family and friends!!!
I stopped by here to get a tire rotation and Jeff was very friendly and helpful, Nile noticed I needed brakes and recommended that they could give me a deal, I decided to wait on brakes but overall both were very friendly and professional. I highly recommend this store
I stopped by for a simple flat tire patch. I waited for one hour, no update, walked into shop and saw the tire in the exact same spot. Had not been touched at all. I left to take my business elsewhere, I will never stop at this store again.
Reina is the best! From the time I talked to her on the phone to meeting her in person. She made sure to update me on my progress of my car while I waited and her personality is so contagious.
Jeff, Cody, and James were great! They fixed my motor mount - perfect. Then they diagnosed and fixed a suspension creak for free. This is my new auto shop!
It is the best shop. The customer service is excellent!!! Renia the assistant store manager is awesome!!I have worked with Jeff the store manager for few years now, hes honest and and all around good guy. I wont go anywhere else.
Was Amazing to work with! Did the job in great timing and very clean and professional! Over and above customer service!! Cody and Reina were Amazing to work with!! Highly recommended.
I drove a friend to her confirmed appointment at another nearby Mavis Tires, and they turned her away as it was near the end of the day and they were short staffed. We went to this store (2283 Dallas Hwy) with 15 min left before closing. There were already 4 people in the waiting room. Jeff could see that we were desperate and agreed to help. Andro was kind enough to stay late, and Andro and Jeff helped when the other location wouldnt. I will now be a customer for life. Thank you!
Top Notch Service, Always. Period.Reina and team will make sure every detail is taken care of by communicating throughout the process and making sure your are safe as you get back on the road. In a town with many choices, make the right one here. Big Thanks to the 2283 Dallas Highway Mavis Team!
Rayna was a queen great costume service 10/10 she left the front desk to put air in are tires because we where in a hurry. She is so sweet. I recommend going there! 😀
I have used several Mavis Discount Tires in the area and this location is has the nicest employees, are always fast, and they really take care of what you need. Raina in particular always goes above and beyond whenever anyone comes in. I have been to other locations and they have been rude and didn’t always do what was asked.
Came to Mavis after Firestone replaced three tires. One tire came off upon pulling out of the store onto Powder Springs Rd. It was my sons car and among many other things done wrong by Firestone it was an amazing experience with Jeff and Reina at Mavis as they inspected the work done by Firestone and corrected the problems at no cost to me. Customer for life!!!
Wheel alignment scam - be aware!They claim to do four wheel alignment but they only correct front toe! They dont even touch rear suspension and front camber. Always ask to see wheel alignment report - and demand your money back!
We were on a family vacation and our car broke down. We stopped here and they were very friendly and helpful, especially Jeff! He got our flat tire fixed up in no time!
Great service as always and Reina has a great personality. Helped with all my car’s needs, my whole family brings their vehicles here. Thank you!
I’ve been at this location numerous times for tires, plugs and brakes. Every time the staff is very courteous and professional. I’ve spent time in the customer lounger area and rest rooms. It’s always very clean and well looked after. I highly recommend this location and they take customer service seriously.😄
Reina gave me a chance to have my brake situation checked out when my brake light suddenly went on in my Toyota Camry. My car had been recently serviced and my brakes were working, so I was. Very grateful
I came in because i had low tire pressure in one tire, Reina was so kind and made sure there was nothing wrong with the tire and made sure the tire pressure was correct before i left. I would definitely go back to this store for any other issues HIGHLY RECOMMEND!!!!!
Reina and team are the best. Quick and efficient service met with friendly faces. They are experts in the business and will take care of your vehicle.
Awesome Awesome customer service!! My fiancé and I came here in a panic because our back tire had gone flat while we were having a staycation. We pulled into Mavis and they changed the tire and rotated the others on under 30 minutes!! They saved the day and our staycation!! Thank you!
They did my car fast and quick. They were also friendly too. The person who serviced me was Ty, he was great, definitely recommend this place!
Reina is AWESOME! I came to her and this Mavis because of a recommendation and this was a blessing. She listened and help me find the problem. I will bring my business wherever she goes.
Ms. Reina Rodriguez is the absolute best! Love this store! Jeff is always awesome. Best Customer Service! NTB on Dallas Highway in Marietta has taken great care of my daughter and me for years. Thank you so much!!
Two issues with this place:1. the reviews are inflated because they offer you a discount if you give them a 5 star review while at the store2. the prices they quote per tire dont include a lot of extras that you have to question and ask them not to include or else the cost per tire is much higher than what they quoted.
I like going to this location, they are really helpful, especially with my oil changes and a tire I that I didnt know could be patched or not. Always a good experience!!
Mavis is absolutely amazing!!! The best customer service and professionalism! Ms. Reina assisted me this morning and she was truly amazing! Thank you all for your impeccable customer service !
Great place! They go the extra step to make sure you get serviced on time and properly. Customer service is also some of the best you’ll see at any shop!
Outstanding service! Very kind customer service. Jeff and the team are great! Because of their honesty and pleasantness, the only Mavis Tire & Brakes Ill go to for car service.
Jeff was a great help. I know nothing about cars! He explained to me of what could happen and if anything else was wrong with my car. I will most definitely be coming back!
This is my first time at Mavis Tire & Brakes! I had the best customer service rep in Reina! Very attentive to customer needs and extremely friendly and professional
I had a flat tire, I came in and Reina and Ty took excellent care of me. Everything was done in a timely manner and they where super professional.
The worst place ever! I got my brakes done at the beginning of May. Ive gone back 4 times to get the same brakes looked at be sure they kept squealing. After the 4th time they finally changed the brakes to a different brand. STILL the brakes squeal and make noises! Im not going in for a 5th time. Go to Firestone.
Such great customer service. The young man, Sean who worked on my car was very nice and informative about what my car needed. I will certainly be going back.
I walked in with an issue with my tires. Not only did Rayna diagnose the issue right away but worked me in to fix the issue while I waited. I’m new to the area and have found the shop I will bring all my cars to.
The best person I have ever encountered in a car shop. Reina has amazing energy and is very caring. Thank you again for the help !
Jeff and Jay and the entire shop is a dream come true. Friendly and honest upfront with speed and kindness in the back. Only place Ill ever bring my car to.
Reina was PERFECT!!! She even taught me how to look for how much air should go in my tires and what tires to get!! I was in and out!! Wonderful service!Thanks Reina!!
Great location for your tire needs and more... I cant express the level of customer service I get from this location. Reyna and Jeff are the best.
Always taken care of promptly and professionally. Jeff has taken care of my truck needs for many years and the new manager is amazing.
This is my 2nd time coming here and they all are always so kind. Jeff specifically is extremely helpful.They are my go to for all my vehicle needs
Reina is the best!!! She’s a very helpful and sweet person! 100% recommend if you need youre car fixed! ♡♡♡
Reina took care of me and gave me great customer service. I had a slow puncture repaired in no time and Im really glad with the work done.
Reina is the absolute BEST!!!!!!!!! I needed help with the tires on my E350 and without hesitation…she SPRUNG into action!!! She is a rare gem!!! Thank you, Reina!! Thank you, Mavis!!!🥰🥰🥰
I stopped by because of a flat tire, received the best customer service and my car was ready quicker than I expected. I will be back for my next oil change. Thank you guys!
Andrea,Was just amazing with everything she helped me with and answered all my QUESTION!!!! Thank you so much..She is AWESOME!!!!! Keep up the great work…
Reina’s customer service is great! She keeps you informed of what they’re doing & possible time to to complete Thanks Reina !
Small repair was done in a very timely manner. We use this Mavis often because the customer service is top notch.
Jeff and Reina went above and beyond our expectations. I will definitely recommend my family and friends. Thank you very much
Great customer service! Finished my vehicle in a timely fashionable, but diligent manner. THANK YOU GUYS!
In and out service is really great at this location and for a hot day very nice a/c with cool water to have inside… I never miss with these guys and as long as Jeff is here I will always come get my serious at this location thanks guys see u seen 😁
Reina is an excellent and exciting worker!!! I have never seen such GOOD customer service skills. She’s so friendly and welcoming to everyone!!!!!!!!!
I have been an frequent customer at this Mavis before it became Mavis and Jeffrey the manger has always been Amazing professional and always helpful every time Thanks so much Jeffrey for all you do many Blessings 😉
Reina has the best customer service! Everything is nice and clean! Definitely giving this place a 20 out of 10! Best in the area
This location is amazing especially Reina definitely go in and see her and Jeff for all your tire and vehicle needs!! Thank you Reina!!!
Stopped in get get my tires filled with air. Alejandro immediately stopped what he was doing and grabbed the air compressor.Much appreciated!!
Helpful and took care of a tire plug and oil change. Very friendly and concerned about customers!
Mavis Tire had the tires I was looking for at a competitive price. They have a great online booking tool that allowed me to set up an appointment days in advance. They were waiting for me when I arrived and competently did the work. Jeff was a great communicator, and arranged to get a needed part from the dealer in record time. They have a clean, comfortable waiting area with great WiFi.
I have a full size Ram truck that had new Toyo tires put on it a few years ago (by a diff tire store), initially the truck drove smoothly but beginning with the first tire rotation & balancing the truck just did not ride as smoothly as it had when the tires were initially put on. 5 rotations/balances later it was still a rough, bumpy ride. I had Jeff rotate & balance the tires now and it rides like new again. Amazing! Highly recommend these guys!
Used this location when it was NTB and still rely on it now- they have plugged tires, rotated tires, etc, have always received good service at good prices. Easy to make appointments online, got me in and out in 45 minutes for tire rotation despite being short staffed. Thanks to Nile and Reina for taking care of me today!
I bought my rims from Tire Rack and had them shipped here. I purchased tires from Jeff after making sure everything would fit together as expected. Prior to me ordering my rims, Jeff called some local shops to see if they could beat the price! Jeff was our go to guy when ordering the rims because I wasn’t sure if the rim I wanted would fit with the tires I had picked out. He made a great recommendation for tires! There was never any pressure to buy a more expensive tire or additional add ons. We have been here several times for various things and have always had a great experience with Jeff and any of his team members that we’ve interacted with. So long as Jeff and his team are here, we won’t go anywhere else for our vehicle needs!
I am SO GLAD I gave this location a call! I was literally at the other location pretty much across the street waiting for 15 min to even be helped when I called to see if they had time to even discuss some service pricing with me. The phone was answered quickly and politely by Jeff, and my car is now being worked on as we speak, literally 15 minutes later. This store is clean, bright, and comfortable. Everyone I’ve encountered has been extremely friendly, even when I know businesses are currently short-staffed. Jeff and Nile know how to provide great customer service, and have absolutely earned my business from here on out. I’ve been going to the other location for probably 20 years, but am done after today. Definitely give this store your business, you won’t be disappointed!
I have been a customer for a very long time and find that it all depends on the location you get your service. For me, I find going to locations in certain parts of North Atlanta provide much better service than other parts. So, if you are dissatisfied with one store, go to another that is in a different location and youll find the right store for you. Dont give up, there are stores out there that are really great!
Awesome customer service!!!!! Reina answered the phone so quickly, made sure I could get an appointment today. I arrived as quickly as I could & she was so knowledgeable & efficient. Jeff, I believe he is the manager is always here & very professional. Good, honestly service here! Clean, comfortable environment! Highly recommend!!!
Got 2 trailer tires here and they got to me right away and great customer service.
This place has Great customer service, Mrs. Reina took care of me today. They truly are devoted and driven to getting your vehicles in great shape. Will definitely be coming back!
This business is awesome. Ive used them several times now for front end alignments and tire rotations. My most recent visit was for a set of tires for my Fathers Elantra. I just needed something super inexpensive as he doesnt drive that much and they got me a great deal. Jeff was very helpful and even upgraded the tires at no charge as the least expensive tires werent in stock when I was in for my appointment. Id highly recommend this place.
Ive brought my car here for awhile now and Ive always received great service. Jeff and the rest of the staff are really nice and helpful. Thank you guys! I really appreciate it.
Mya and Reina was very helpful they went above and beyond they made sure I got everything needed to service the tires, alignment and check the tire pressure sensors. James the tire tech also double checked everything very professional. Very relaxing environment. Highly recommend Mavis Tires.
I had a fantastic experience getting my car serviced here. Reina went above and beyond in assisting me and making sure everything was handled with care. Highly recommend coming here!
Great service!! They even stayed late to replace my tire! Hands down, the best tire shop around!!
Mavis Tire employees: Jeff & Reina made my experience really good! Took care of my little Toyota with no problems & excellent customer service! Most definitely will be coming back!
Thank you Jeff for your help. And a bid thank you to David and the service he provided for my vehicle. It was more than amazing. I went to another Mavis outside of this district (bad idea) and had a unfortunate mistake done to my brakes but David found the problem immediately and got it fixed in no time! It is driving better than when I purchased my vehicle. I will ONLY be coming to this location from now on!Signed,A Very Happy Customer!
If there was an option to give a 6 star review, I would. This place is awesome! The first time I came to Mavis tire on Dallas HWY, it was because I blew a tire really close to their store. Thanks to my fiance, she got us in to see Jeff and his team. They took care of us the moment we walked in to the moment we walked out. Not only did they switch my bad tire with my spare, but they patched the bad tire and made it my spare. The best part was they didnt charge me for a thing! I was unemployed at the time and that was an act of kindness you cant find at other automotive chains. It certainly was a blessing. From that moment on I have been seeing them for all of my car needs. Recently bought new tires and fixed breaks on another car. I will continue seeing them for any car trouble. Thanks to Jeff and his team, my car is in tip top shape.
The customer service was excellent! I would highly recommend this store. Every employee is awesome.
Very late in the day and near closing time, Jeff, Reina, and the team were very quick and helpful repairing a damaged tire of our visiting (from Birmingham) daughter. This was third time they have recently gone above and beyond in providing great service and price. No reason to trade anywhere else.
Ms. Reina took care of me today. I had a flat tire that needed fixing. Called Mavis and spoke with her immediately. She told me to come on in, I arrived and was taken care of immediately. She made me aware of the process of what she was doing when measuring/checking my tires. Gave me great new wipers, checked my brakes, shocks, alignment. Great attitude and great customer service!
I brought a trailer tire in today that just needed a new valve stem. I brought my tire and my valve stem in and they took it right back and put that valve stem in for free!!! Amazing service each and every time. This is why I do all my tire business with them. Reina is fantastic and Keeni was super fast.
Mr.Nile and Jeff were awesome customer service representatives their caring and professionalism are second to none, and Jimmy, my tech did a fantastic job as well.
Reina made my morning brighterThe service at this location is quick and impeccable
Tis the season of car problems!! I’ve seen this car shop more times than I’ve seen my mom in the last couple of months. A simple problem became a huge problem. I was definitely ready to “throw the car away.” However, Jeff, Reina and James refused to give up finding a solution. I really appreciate all of their hard hard and quick service. I’ve been bringing my car here for years and every experience has been positive, no matter the issue. Thank you all again!!! I’d give 10 stars if I could.
The staff went way beyond expectations in showing care and helping me get my car running again.
Jeff and the staff were great today as always. They replaced my lug nuts complimentary. Of course I left the technician a nice tip. Thanks again.
Jeff is always courteous, honest, and willing to provide the best customer service.
Excellent customer service experience!I have never had the kind of personalized shopping experience at any other tire shop. I highly recommend Mavis Tires & Brakes.
Jeff was excellent as always, fast customer service and very friendly. Shout out to the team for getting me in and out in under 5 minutes!
Went in because my tire was leaking air causing me to add air to it daily for a couple of days. They found a broken screw in the tire and patched it quickly and I was on my way! Highly recommend!! Jeff was kind, courteous, and quick. Most of all I appreciate that they didnt try and sell me anything I didnt need, which happens more often than one would think since I am female. Thank you Jeff and Mavis Tires! You will be my go to store in the future.
The level of professionalism from Reina is unrivaled. This lady really goes above and beyond to take care of you. This will be the only place I get tires and brakes.
Reina was the best! I pulled n to check my tires and b4 I new it is was getting serviced by her. Thk u Mavis for having her on our staff👌👌👌👌👌
Jeff and his team are always very courteous and professional. Jeff has been taking care of my familys tire needs for years and he never fails to provide great service at great prices. Highly recommended this Mavis Tire location.
Reina was super helpful, got my tire pressure back up in just a few minutes and made sure to adjust the to accommodate for the cold weather!
Reina was awesome! She absolutely hustles! Her customer service was the best I have seen in a very long time!
Jeff was super friendly, got me checked in super quickly, they have a really nice sitting area if you need to wait on your car.
Great experience at Mavis. Reina provided fantastic customer service. I would recommend to anyone needing tire service.
Reina has the best customer service dont know what this place will do with out her she is leaving mavis cant believe it great customer service
Reina was absolutely fantastic!!! She took really great care of my wife and I. Will be coming back and referring others!
Reina was absolutely amazing. She worked me in at the last moment and due to being extremely busy, was still able to get to my car very quickly!!!!!! Awesome place!!!
Reina and Jeff are the best! I have all my cars serviced here & Ive never been disappointed.
Jeff and Alejandro were the best!! Drove in to town from Alabama with a giant bolt in my back tire and an hour before they closed, they had me patched and back on the road in less than 30 minutes! Friendly and helpful, highly recommend!
I come here all the time and their customer service is incredible! And Reina is always there to great you with a smile and extremely helpful!
Mr. Jeff and the staff were great! Removed a nail from my tire and patched. Highly recommend!
I stopped in here for a tire patch with no appointment. I had my baby with me so they did a fantastic job getting me in and out very quickly with my tire good as new!! Fantastic service from Jeff. Highly recommend, and we will be back!! Thanks so much!
Reina provided exceptional service. She was pleasant, professional and extremely courteous. An asset to your team.
Best experience, amazing customer service. Called to explain tire had a nail through it like an arrow. They ordered a new tire, put it on while I waited. Meanwhile, took the nail out of the old tire, discovered it was fine to drive on, took off the new one and put the old one back on. No charge. So impressed with the honesty, knowledge and the way they are so helpful. Everyone who came in while I was waiting was treated with great care. This Tire Center is a keeper.
Excellent customer service and especially helpful with tire advice and other maintenance. Will definitely come back when I need tire service again!
Reina is the ABSOLUTE BEST! She is so knowledgeable and friendly. The customer service I received today makes me only want to bring my E350 here!
Hands down best tire spot in town! The staff was Friendly and professional. I give this location a 5 star rating!
Reina is such an amazing individual!! Her personality and the way she conducted business was just overall amazing!
Great place, great people. Not many locations do lift kits, this one does! Reina and Jeff are the best! She still the best
Mavis is my go to place for all of my car needs! The staff is amazing!
Reina and Jeff are super phenomenal and helpful! I’ve been coming here for years and won’t go anywhere else!
Love the outstanding customer service Reina Rodriguez gives. We ehjoy Her upbeat positive attitude she always has.
Stopped by NTB to see if they could get my rear passenger window to go up, Riena assisted me by finding a place that specializes in windows and her customer service was superb.
Reina was amazing. She and Jeff were very informative and helpful. They saved me a ton of money and help me understand the importance of vehicle maintenance.
Mavis has a great place and will make sure you are taken care of! Reina was so awesome.
Awesome service Reina is the best! Very professional and Great Customer Service. I will be back!
Fast and friendly service. All of my tires were checked and filled with a smile. Complementary!
Super friendly people, they always take care of my mom and I. Couldnt ask for a better autoshop to stick with.
Reina is the best! She’s very helpful and knowledgeable! Made my visit easy…. Thank you!
Got here after it closed to fix a friends tire and they stayed around to do it. Such an amazing group to help her out!
Stopped by for an oil change today and Reina was amazing she gives the absolute best service!
Found the nail in my tire and got it out immediately! Best service in the city
My tires needed replacing before going on a long trip with my son. Lujoel was amazing in getting me on the schedule, and then on the day of my service, he worked hard to ensure I could get in and out before my next appointment. I received an awesome price and awesome service here! Highly recommend
I received great customer care from Reina she was great . I will definitely come back
I got amazing customer service from Reina, God continue to bless her and Mr. Jeff!
Was able to come in after work to get a tire replaced, in and out in short time. Great work
My husband and I have been bringing our cars here since we moved to West Cobb years ago. It is the only place we trust to take care of our cars and be honest about anything that comes up. Jeff is our go-to guy, and he provides excellent customer service! They stay super busy, but they always get the job down well and in a timely manner.
Jeff at the front desk has always been straight with me and gone above and beyond to get my car repairs worked out correctly.
Jeff was super nice and helpful!! I don’t know anything about cars but he helped explain and fix things!!
Reinas customer services was amazing and she knows her stuff and I will return just because of her
Jeff checked me in! Very nice, attentive and fast! Came in for a tire plug and was serviced quickly! Great service all around!
Jeff and Reina are awesome, they do everything they can to make sure the customer is taken care of
Jeff, the manager is the best tire and service advisor ever. He has been helping my family and I for over 20 years. He is very personable and has on many occasions gone out of his way to accommodate my busy work schedule. He has kept the drivers in family including my wife, mom, son and brother safe by recommending the safest and most money sensible tires for our vehicles over the years. I will drive extra miles to get to this location for that reason and highly recommend it.
I had a flat tire and was looking for shops near me and I found this location. Nile was attentive to all of my needs and was very knowledgeable about his work. The customer service was amazing and I was in and out on no time. I am very pleased with the service and I will be returning. Job well done Nile
Total reviews rating 4.8
199 Reviews for Mavis Tires & Brakes 2023:
Review №1
2022-06-16Reinas Attention to detail, understanding about my vehicle, and excellent customer service. I will definitely be using this location going forward for my vehicles service and maintenance. She went above and beyond to find the parts I need for my BMW X3. Thank you for your excellent service and customer care.
Review №2
2021-12-30I randomly ran into Mavis Tires & Brakes in a bit of a panic because my vehicles dashboard was saying coolant low with a danger sign. I know nothing about cars and upon walking in I was immediately greeted by a smiling Reina. She was attentive and quickly aided me in getting Jeff’s assistance who took care of the issue quickly. I was in and out in 10 minutes. Oh and did I mention they did this service at no cost to me. They wouldn’t even accept a tip!! Definitely amazing people. I highly recommend this business if you are looking for quality experienced mechanics who provide you with excellent customer service. I definitely will be back anytime I am in town and need their service. Thank you Reina and Jeff!!
Review №3
2022-06-26I called several other locations looking for a tire. I came on Saturday 6/25 and a friendly lady made an appointment for me and ordered tire. The lady was personable and made me feel like this was a neighborhood shop instead of a chain. Needless to say, I came back on Sunday 6/26 at 10 am early and was greeted by Oscar. Tire completed in less than 1 hour. Oscar was super nice and kept me informed as the techs worked on my car. I highly recommend This Mavis location.Happy Customer.
Review №4
2021-09-04Found this place on google, abs had great reviews! Jeff helped me the entire time. I came in for two tires replacements because I thought they looked like they were running low. After coming here and waiting for my car, he brought the tire in and showed me how my tire was splitting!! So happy I brought my car in! Teacher discount, and comfy spot to sit and grade papers as the did new tires, alignment and brakes. Clear about prices before you agree. Great job!
Review №5
2022-02-08I just stop by for an oil change today. Reina, the sale reps here was so helpful and super friendly. She checked the entire car to make sure everything in good condition. She helped me choose a good set of tires for a great deal with many financial options. She also provided a few discount that reduce the overall cost, plus a free oil change. I would recommend anyone to stop by for car services.
Review №6
2022-03-19Best customer service! I know when I come here that Nile will take great care of my car, for a great price and in a timely manner! You won’t be disappointed. They got me in quickly for an appointment the next day and the job itself didn’t take long at all. Consistent communication throughout. Definitely recommend this location! Thank you, Nile!
Review №7
2021-12-27Wow, awesome customer service. I needed a lot of work....tires, brakes, rotors, oil change and an alignment. It was a big job but Mavis worked with me and got the job done for a REASONABLE PRICE and in a reasonable amount of time. The waiting room was very clean, and quiet. I was able to work remotely while my car was being serviced. Have your car serviced at Mavis on Dallas Highway. You will leave happy.
Review №8
2022-02-24Jeff and Reina are amazing! They are so funny and sweet. I hate having to go get my car serviced but they made it super easy and fun for me. Ill definitely be coming back to this location for any service!
Review №9
2022-01-10Love them! We live close by and its so nice to have a trustworthy shop so conveniently located (I can just walk home while I wait on my car). Jeff and the crew get jobs done in a timely manner and dont suggest things that dont need to be done. I highly recommend this shop!
Review №10
2022-01-15I was working all day Saturday and I came out of the office to a completely flat tire. My spare ended up being flat as well. The staff at Mavis took me in even though they were about to close and hooked me up with a new tire! They even fixed my spare. I am so grateful! Excellent customer service. I will be coming back and letting my friends and relatives know about this location!