Mavis Tires & Brakes in Marietta
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Marietta, Cobb County, Georgia, US
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Site: https://www.mavistire.com/locati...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Tires & Brakes in other cities:
Love this place! I had a nail in my tire and they repaired it super quick. I was in between classes and was worried I wouldn’t make it back in time. This was during the lunch rush hour and they were still super fast! I don’t know much about cars and they were also super informative! I highly recommend!
The staff at Mavis tire has always gone above and beyond. This recent set of staff has really made me and my family feel at home every time we come in and I get a fair deal on service. Which I appreciate says everyone seems to want to overcharge. We like Mavis but I really love this location on East Cobb Drive.
After visiting several tire places, I found Mavis Tire at 1405 E Cobb drive. Marietta 30067. Robert and the team here were so friendly, helpful, and prompt. Getting the best deal that met my needs was friendly and they were so accommodating and easy to please. This is my permanent first choice for tires, and related services
I would not recommend taking your vehicle to this Mavis location for service.I recently brought my car in for an oil change and tire rotation. After waiting a few hours, I received a call saying the service was done, during which the mechanic mentioned throwing in a new pair of wiper blades. I told him that would be great, but declined the attempted upsell of new brake rotors.When I picked up my car, I was charged $40 for the new wipers (not a big deal even though it sounded as if theyd be free - I needed new ones anyway), and an additional $40 for a TPMS and battery check, which I never asked for or agreed to. I didnt say anything about the battery check charge while in the shop, because they had given me a nice discount on the oil change and tire rotation. Still, this struck me as somewhat of a shady practice.The first time I used my windshield wipers was on the way to work a few days later. My drivers side wiper popped off the shaft while on the highway, rendering me unable to clear my view on the way to work. Fortunately it lodged itself under the wiper blade shaft, so I was able to reattach it after I made it to work.I will not be returning to Mavis due to the poor service quality and consistent attempts to obfuscate service pricing.
Larry, was not only really professional but extremely informative about the different tires and what is really the best for my vehicle. Didn’t blow smoke in my general direct and just gave me the straight facts. I will most definitely will be giving my business to their location
I made an online appointment for an oil change and to check the battery.When I took it in, they assured me the battery was fine, but that it needed rotors, pads, flush. I wish I had declined that service now.Bottom line, battery was not fine. When the car continued to start sluggishly over the next few days, AutoZone checked the battery and within 5 minutes, showed that the battery was basically dead and needed to be replaced. I also had it checked at another location, so I had 2 separate places confirm the battery was shot.The car is running great now, thanks to the folks at AutoZone.By the way, I asked Mavis multiple times about the battery and was assured it was ok. I have to wonder if they ever checked it.
Thank you Mavis Tires & Breaks!! I called today to get my breaks checked and was able to get right in. The service was quick, everyone here was very nice. After they checked the breaks Robert showed me exactly what needed to be done. Thanks guys for the great service!!
Be very careful. Simple brake pad swap can get you big time. I understand maybe rotors needing changing but boy they went deep. 2019 Yukon they wanted to do everything. Starting off the conversation based on miles you need new struts new shocks, transmission fluid flushed brake fluid flushed air filter and new wipers. Hmm wipers were replaced a month ago. I think I am good swap brake pads only. Oh wait rotors are warped you need those. Nope I am good hard pass. Took to another shop rotors not warped! Be very careful as the upswell quota here is strong!
Update:A brand new tire (installed a few months ago when the initial review was left) blew up on a highway, there was no cell phone service, so had to take the car to the first place saw: Discount Tire. They installed a new tire. When I reached out to Mavis to honor the certificate that was purchased through them, they refused. It was disappointing. When I called Discount Tire and explained the situation, they offered to discount the price of certificate and a price of labor just as a nice gesture. Lesson learned- stick with Discount Tire for all tire needs.Initial review: Came with a nail in a tire and was in and out in less than an hour. Purchased 3 new tires in the process. Great service, very competitive prices.
The team at Mavis is amazing!! They go above and beyond to make sure you are being taken care of. I had all four tires replaced here a little less than a year ago, and just had a flat tire repaired. They made sure to do additional checks-free of charge to ensure everything was in working order. I walked in to pick up my car and was greeted immediately, and when they went to check on how everything was going another worker came out to make sure I’ve been helped. Great customer service, and very friendly employees! Hopefully I won’t have any car troubles anytime soon, but if I do I’ll definitely be coming back!
Thank you so much Eric for provide myself and my family with excellent service. I happy that we visited your location today to buy a set of tires for our Tahoe. Have a blessed day and Happy New Year!! Lol, my daughter said thanks for the candy!! 😁 #customerservicewasthebomb
Ethan the new manager is amazing.My wifes car broke down while I was traveling for work and I had it towed there. Ethan called me and said he would further check to see the true cause of the problem.Ethan took the time diagnosis the problem and determined that the engine was blown.After consulting with his peers, he learned that the 2013 Hyundai Sonata had a recall on the engine for what he believes caused my problem.Ethan sent me the information he obtained so I could contact Hyundai dealership to get my problem resolved.I could not have asked for a better experience. I will be bringing all my business to Ethan and his team!!!
I throughly recommend Mavis Tires. Eric took my car back at the appointment time. Got the tires rotated, the front & rear brakes were checked,shocks checked, the battery tested, all fluids filled, & the wipers were also checked. I was in & out at the promised time. They are Professionals hear & they stand by their committemenrt.
I brought my car in to get my battery checked - they checked it - it was my alternator. They found a refurbished one for a very reasonable price. They were able to install it the next day! They were so helpful, kind, and very knowledgeable. This store is always the best. Thank you!
I was in a couple weeks ago and Reece went out of his way to offer good customer service. I admittedly lost my patience a little but he never got annoyed or sharp. His demeanor keeps his workers and customers happy. Plus this place is close to Trader Joe’s so win win!
Had a wheel issue on my Lexus that required special attention and expertise. Started at the Firestone shop and they couldn’t fix it. But the team of guys at Mavis took the time to work with me and handled the situation like the pros that they are. Special shout out to Joloni for his patience and superior customer service!
When 5 other tire places told me they could not help me because they were under staffed, this place helped me. I had a flat because of a nail in my tire and it just needed to be repaired. I dropped it off yesterday and went back today. They had repaired the hole, put it on for me put my spare back where it belonged ( I have a truck) and checked the air in all the othe tires.When it came time to pay Rafael said just give us a good review .I will be back. Thanks guys!Debbie D.
I was out running errands when I must have run over something as I had a leak so bad I could hear it. Fortunately I was close to Mavis tires so I pulled in. I was on a time crunch as I had to get back home for a conference call meeting. Within less then an hour I was back on the road with a new replacement tire at a great price. Raphael and his team really took care of me.
Passing through town on our way to Florida and were in need of a new battery AND we got a nail stuck in the side of our tire. With our trip off to a rocky start, Mavis sorted us out within an hour, was incredibly helpful, and was outstandingly kind when other service centers were unable to help us with out rearranging our vacation plans. Thank you Mavis! Manager was fantastic to work with.
Very honest place. I purchased a used car for my son and during the pre-purchase inspection (done somewhere else) I was told that the alignment needed to be fixed. I called Mavis and they got me in the same day. They put the car on the rack and it didnt need any adjusting at all. They even showed me the computer so I could be assured. They could easily have taken my money, but they didnt. So nice to have an honest shop I can trust.
Rafáel provided exceptional customer service! I was greeted as soon as I walked in. He listed the current promotions and assured me that I would only received service recommendations based on my car’s needs. Joloni was knowledgeable and answered my questions thoroughly. He also let me know I didn’t need services I thought I needed. I highly recommend this location and will return in the future. Thank you, Rafáel and Joloni!
Had the best experience at this location! Stanley up front was an incredible help and very patient with me! They are very understanding and will work with you on all levels to help you get your vehicle up and running again! Josh, the mechanic is excellent and made my vehicle like new again!! Highly recommend stopping by this location for any and all repairs, they will not disappoint!! ☺️
Staff was very friendly and took the time to explain to me what was happening and my options. I didnt feel like they were just charging me for random things and they even changed my wipers for free! Waiting area was clean and they completed the work faster than anticipated. Mostly leaving the review because the staff had on their mask the entire time and that has not been my experience with other shops Ive visited during the pandemic. Excellent customer service!
This place is excellent! My battery went dead at a nearby shop and Katelyn came over immediately with a battery box, jumped the battery, and had a new one installed as soon as we arrived. Everyone was polite and professional. I was back on the road is less than 30 minutes. They just earned a loyal customer.
These guys definitely deserve 5 stars. Travis and Antwan are the guys that you want to deal with. They offered amazing customer service. These guys were very direct and honest. Their pricing was very affordable. If you want to be treated fair and not taken advantage of, go to Mavis in East Cobb.
When I call I reach the pleasant voice of Kayla who you want to hear early in the morning. Service provided from Antwan & staff always superior customer service. Tell you upfront the issues.. Even though their location is quite a distance for me, the travel to engage with ALL is worth it. Continue the awesome service!!
I called and they said come on in, I was 5 minutes away. Travis said it would be about an hour, they had the tires in stock. he explained they 2 types of tires and price difference. gave me a great deal on the up grade tire, balance & alignment. Excellent customer service. It took 1 hour 15 minutes, that was because they went a step further on checking out my car. Thanks guys, Kevin Aines, P.G.A. Professional
I went to get an oil change and tire rotation and the guys working in the back did a full check up on my truck. They were able to find the grinding noise i stated when braking. Thankfully, they where able to help me with my brakes and even brought me back to show me other things on my truck i didnt know were wrong. Its hard to find good service for my truck especially from people who know what they are doing. When it was all said and done, i will be going back to let them handle all of my work going forward.
Kayla and Kaitelyn, what a wonderful example of customer service. Kayla so helpful, and Kaitelyn knows her way around a car. They were already so helpful, but I want to give them a special shout since it is Women’s History Month. Never have I felt so confident on my service than I am today. Beautiful women taking care of my vehicle. Kudos Mavis! And thanks!
Travis and Kayla were absolutely amazing... going above and beyond with fabulous customer service right down to the last hour of being open ON A SUNDAY!!! These two worked so efficiently and so professionally, we simply cannot rave about them enough! They have earned our business!!!
Went in to see how much would be repair nail in tire . The guys looked at the car and said $40 .I asked him why it’s $40 when Discount tire did for free. ( discount tire wasn’t open on Sunday reason why I didn’t go there in first place)He responded to me THATS ALL THEY DO TIRES .This makes me think they are not really interested in customers who has tire issues. Just saying!!This was only my experience.
I had the best experience at NTB/Mavis Tire in East Cobb, Marietta GA. I woke up Sunday morning with a flat tire (nail in my tire). I called NTB/Mavis and scheduled an appointment for 9am to get my tire fixed. Kaytlyn and Kayla provided the best customer service. Kayla greeted me as I entered and pulled up my service order that was already in the system (since I called in). Kaytlyn repaired my flat tire and checked all my other tires to ensure there were no other nails; this was all done in record time! I highly recommend Kaytlyn if you need any car repairs!
I came in with a flat tire as soon as the store opened at 8:00. I had another appointment at 10:00 and asked if they could be done in time for my appointment. The work was completed right away and they were very accommodating. The service was wonderful and professional and I will go back there anytime I need tire service for my car
These are the guys! I’ve purchased all my tires from Cobb street location in Marietta for my family and I. Location is always clean inside out and the coffee is always fresh. Manger always gives me the best price and always takes care of my scheduled maintenance. Always had a good experience here and I like the fact that target is close by so I can walk around while my truck is being worked on.Thanks Guy! Keep up the good work!
Total reviews rating 4.7
199 Reviews for Mavis Tires & Brakes 2023:
Review №1
2022-05-23Robert took great care of us today. They were slammed and still made time for me. Got an Oil Change and wipers done at a great rate. They have a nice inside are to hang out while you wait. Friendly staff.
Review №2
2022-05-28Mavis Tires and Brakes are THE BEST Tire and Brake shop! Robert and his team are not only amazing at what they do, but truly care about their customers! They will fly to the moon and back for you!Thank you so much Robert and the team for such wonderful service! YOU ROCK!
Review №3
2022-06-13Great store,great employees! They go to the extend to help their customers and exceed. Excellent customer service. I will recommend everyone that when it come to automotive care,tires etc. this is the place to be. Vidal the head mech tech and Robert the Store manager are here to help, they are great and offer a profesional service and the quality of work here is beyond mesure,again excellent. XRR
Review №4
2022-05-28Robert and Larry were very helpful! It was Larry’s first day and he was diligent and ready to learn on the job. Robert was thorough when explaining what repairs my car needed. I’m very impressed with how efficient this Mavis location is. I highly recommend and I’ll be back! I came for an oil change 2 weeks later and had the same amazing service. I’m very impressed!
Review №5
2022-05-10Riding home from work and the tread on my tire flew off(unbelievable, I know) I made I to Discount Tires where they tried to charge an arm & leg in my time of need. Went to Mavis, the price was better, but still out of my budget at the time. The manager, Robert still worked with me to get a tire I could afford and in the end just asked that I give them a good review(which I was already going to do). These days helpful, friendly customer service seems to be a rarity, but not at Mavis. Even without a discount and emergency circumstances I’ll be purchasing my tires from Robert @ Mavis. Also I didn’t get every name, but every one was very professional and courteous, on a very hot afternoon.
Review №6
2022-04-06This Mavis store visit was a great experience as it saved me $money & relieved me from hassle. I can trust these guys at this location to work on my cars tire needs and Im sure they can do it for you as well. On 4/5/22, I was driving & ran over a bolt on the road, took it to the nearest big brand tire shop immediately. The tech did a quick compound plug w/o patching it properly. I went to this Mavis on 4/6/22 and was helped by Robert, V, David, & Israel. Robert rang the ticket and got me accomodated. V has driven and owned rare 90s manual cars and I can trust him to drive the car to the garage bay without burning my clutch. David lifted my low profile car, got the wheel out and explained the proper procedure to me. V got the 265/35 R18 tire off of my 18×10 (after 2 other tire shops could not) and patched the tire properly. Israel mounted it back, made sure the wheels were torqued down, and V drove it out of the garage back to the customer parking lot.I can trust these guys at this location to work on my cars tire needs and Im sure they can do it for you as well.
Review №7
2022-06-09Got me in quick and easy. Gave me a 45 minute wait had me back in 30. Well done Job. The managers were very respectful
Review №8
2022-03-15Although they did not charge me for this, I took my car in for an alignment and asked if they could align it to the specs I asked for and they said they could. Had an appointment at 11:00 got there at 10:52 and didn’t get done until 12:45. And they then did not align the car how I asked them to and put it to what they recommend which I would have rather left it how I had it beforehand. And claim that on a stock 2003 Miata you cannot change camber which is wrong you are very much so able to and because of this I am having to redo the alignment myself. Don’t waste your time
Review №9
2021-09-27I feel like I have such a long story that Im not even gonna tell it. I just want to make sure that I state the facts as of today. Angel, Reece and the team here at Mavis tires and breaks East Cobb drive location have put a smile back on my face and have stopped the 😢 tears.I came in with a persistent problem that they have been able to take care of, Im walking away a happy camper.I can state this as a fact not all Mavis Tires are made the same, management are not all the same, the team that works on your car are not the same.I have found the BEST team of people here that will stop at NOTHING to take great care of you.Please come and give them a try!!!
Review №10
2022-01-28Mavis is a great place to get work done on your car. I destroyed a tire and rim hitting something in the road, and they were able to replace my exact tire, a discontinued BFGoodrich model, and get a new rim on. They even transferred my after-market tire air cap to the new tire, just showing they really care about their work. Angel at the front desk couldn’t have been more helpful and understanding through the whole process.