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Mavis Tires & Brakes in Newnan
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Location on the map
Newnan, Coweta County, Georgia, US
Payments
Phone: +1 770-252-6230
Site: https://www.mavistire.com/locati...
Site: https://www.mavistire.com/locati...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8:30PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:9AM–5PM
Mavis Tires & Brakes in other cities:
Comments (199)
Awesome and knowledgeable staff. Accommodating and great work. Will visit for all my tire and break needs going forward.
2016 Dodge Durango Worked performed 7/9/2022. Oil Change, rotate and balance and 2 tires plugged.The good- They did everything on the list in a timely manner and a near perfect job. I brought my vehicle and the rim and tire of my daughters vehicle in. I told them I needed my daughters fixed asap so she could make it to work on time. Manager made it happen in 10 minutes flat. No pun intended.The bad- Price was high. Of course with oil/fuel prices these day, everything is high. The mechanics didnt wipe the car down where they were working, creating greasy sweat marks all over exterior. And whomever parked it, backed it into the bushes on the left hand side of the lot. So they suck at parking.
Romain and Mary Jane were very sweet to me upon arrival and all through my service. Very sweet people!! The world needs more people like those two. Way to go Romain and Mary Jane!!! 5 stars EXCELLENT CUSTOMER SERVICE HERE!!! Very helpful people all through the building.
Mary Jane was the sweetest when it came to customer service.The fire department helped us to this location and a great decision this was.She was very helpful in the listing of prices of the tire range and communication was very clearI highly recommendFive stars around the border
Excellent service! Caught a flat tire on our long trip from LA back home to NC. These guys were so helpful, kind and quick! They didnt have our tire size in stock so they plugged it for us at no charge. Im in awe of this business. Very rare to find this kind of care nowadays.
Mavis Tires & Brakes in Newnan, GA, should be considered when purchasing or repairing tires. Over the years I have purchased several sets of tires for multiple family vehicles from them. Mavis has always had the best pricing and service. That is why I keep going back and gladly recommend others to give them a try. Today’s experience was no different. We had a flat on our van, and Romain and his team completed the repair promptly and courteously.
Extremely friendly and professional! Found the source of the problem with my tire losing air and fixed it no problem! Will definitely be returning in the future. 10 stars out of 10! Romain and Jeremy are absolutely amazing and very helpful as well.
I went yesterday 6/21/22 to have 4 new tires put on my car and the team at the Newnan Mavis went above and beyond to take care of me and my vehicle. Mary Jane who works the front desk was an absolute dream, as was every other member of the staff I had the pleasure of meeting. They have earned a customer for life.
Had a blowout on 85 1 mile away and drove to the shop. They had the tire in stock and got me out right away. They were very accommodating and fast. Great job guys! Appreciate the super quick turnaround.
Great customer service and great service from the mechanic. I thought that I needed brakes. So I took my car in....mechanic checked it and I didnt need brakes..but they could have said I did to make money...nope they was totally honest....it would have cost 1000. They totally have my business from this point forward. Its hard to find honest people. Thank you Mavis!!!
This is a wonderful established -between their team of top-notch mechanics and knowledgeable Customer Service reps. They told me to bring my truck back and they will let me know how much I’m approved to use towards future repairs.. Great experience!
Avoid at all costs! I bought 6 tires here for my dually. The first week one popped and we brought it back said it was a bad valve stem they fixed It and I asked if the others were ok. They said it was all good. 2 weeks later another one pops as it was sitting still in my driveway. Bring it back and they fix it and again I ask them to check the others. Again they claim everything is fine I tell them it’s not and check the stems they fight with me and insist the others are fine. Guess what today I’m towing a horse trailer and now I’m stuck with yet another blown valve stem. I will NEVER be back here and everyone should stay far away from this joke of a tire shop. They don’t care at all!
So unprofessional!! Spent 500 bucks on tired and received the most awful service possible. When I walked in I wasnt greeted by the gentleman that was working the desk. My que to leave!! Only 2 valve stem covers were put on my tires...I purchased 4 tires, my air was not adjusted. 29...29...31...30 were my psis. I also declined the alignment because I literally just got one!! So therefore they wouldnt give me road hazard on the tires!! Im calling their corporate office immediately!
On a recent road trip, we experienced tire trouble. We stopped in to this Mavis for assistance. They gave us great customer service and professional care. They went above and beyond to get us back on the road. We highly recommend them!
Visited this location with a punctured flat tire. It was on a Sunday and surprisingly busy. I thought I would not get through, but there was a service man by the name of Romaine. He was so efficient that he serviced my car without having me wait hours behind customers with more severe issues as he could have. Great service. He and his counterpart (I forgot his name) are the ones you should ask for. I think Romaine is from Haiti.
Strongly recommend Mavis at this Newnan location. We needed a tire changed and they helped us right away and checked carefully to ensure the tire was on super securely! They were also super friendly.
I had such a great experience at the Newnan location. I had a screw in my tire and showed up and they were able to get me in and out quickly. Back to my day with no huge delays. Thank you. I will be back.
Definitely a great experience.. Romaine had great customer service and offered me good service! Very quick also. Couldn’t finish my food before they were done
Thursday morning, this Newnan location fixed my alignment thats under warranty that another location did not do properly. Romain was cool and got me in and out without me freaking out for HOURS unlike the other location. Simple things like good vibes and trust at your workplace can go along way with me
I was driving with my two young children when my car alerted me to low pressure in a front tire. I googled and found this place close by. So glad I did!! They couldn’t have been more amazing. They were able to squeeze me in, locate a screw in my tire, and patch it up while I stayed in the car with a sleeping baby and a cranky toddler. Wish I could give them more than 5 stars! Special thanks to Roger for going above and beyond to make sure I was safe on the road with my littles!
Awesome service here!! Jeremy checked to see what my tire pressure should be set at and adjusted all 4 of my tires at no charge. On my previous visit, he replaced a wheel bearing - I was in and out in no time. Honest, dependable, and friendly!! Thanks!
The mechanics are great, but DO NOT use their payment program. The company they work through to set up a payment program are crooks. They treat your bank account as if it were their own.
Great tire shop!!!Really great and professional employees!We had a blowout on the side of i85 and they stayed late to install my new tires. I highly recommend them!!!!!
I brought my car to Mavis in a big pinch. I had hit a curb and blown a tire and after two days of trying to get the tire off, I came to Mavis in desperation. They were very kind and understandingand actually let me park my car there for a few days. I had my doubts about anyone being able to get tire off due to the trouble I had and they didnt only deliver but they delivered fast and professionally. They got my tire off and put on my spare and I was on my way. I strongly recommend these guys if you are around in the Newnan area.
I called in (due to HORRIBLE customer assistance from the 7412 Douglasville location) to this Newnan location. INSTANTLY noticed a difference!!! The lady apologized for my experience at the other location...she called me by name and knew my vehicle type. Super professional experience due to that alone and the remainder of the booking process was just as good.
I came to get a tire replaced last minute and Romain help me get it done as soon as possible and was super friendly. Stacy changed my tire and we very nice also :)
Evening All:My name is Sydney Mayes of Newnan Georgia. During these tense days that we now live in, it is very difficult to find great service and people that still care about your well being, even if they know you need their help.I visited Mavis Tire of Newnan today and I spoke with a customer service representative who is named Mary Jane. This agent was patience, kind and very helpful. I have not found this since March of 2020, I am also advising my wife, Shelbra Mayes to take the other vehicle there also. Just ask for Mary Jane and I promise you she will assist you with great professionalism...thank you...Sydney Mayes
Had a nail in my tire. Stopped by the Newnan store. Talked to Mary Jane and she asked to look me up and found out I was under warranty and had it taken care of without paying another dime. Highly recommend!
Excellent customer service. Ask for Miss Mary and Roman by name! They will be sure to help you and save you money. The place in town for your car needs
They had someone with no idea how to drive a stick shift moving my car and stalling it multiple times . No problem with someone wanting to learn how to drive a manual car just dont do it in my $20k car. Now thats just bad customer service
Mary Jane and Jeremy had out standing customer service and took great care of me and my company. I will highly recommend this place to anyone new and will definitely be stopping by again if i’m in the area and in need of work!!
Extremely nice and knowledgeable. We’re able to work me in today which I was extremely thankful for as I need my car for work. Can’t recommend them enough
Big Shout out to Jeremy at Newnan Location. Saved me money time and stress. Tire repair was cheap and the quotes for my brakes and tires were VERY AFFORDABLE.Thanks Jeremy!!
Two trips today to MY favorite Mavis in the STATE, I own a mobile tire shop, so I visit multiple Mavis shops. Let me tell you, this place is awesome, the customer service at this location is great. Its clean and just a good place to do business. Sean, Romaine & Mary Jane are the best. Also Whoever is in charge of this location should be in charge of the entire state. 🤷♂️ Just my opinion, people can learn alot from these individuals. They got the game perfected.
Mary and Romaine are some the best people I have met since I been here . They are a great team and made my experience wonderful.
TOOK MY WORK VEHICLE UP HERE, THE STAFF WAS SO FRIENDLY, THE FRONT WAS VERY CLEAN. Prices are very fair aswell. Definitely recommend & will be using them for all my work vehicles & my personal ones aswell.
Awesome Store Manager Shawn made my visit awesome. Other staff is very friendly and back shop workers are awesome
I had such an incredible experience at Mavis. I was traveling from Virginia to Texas towing a trailer behind my truck and the situation that led me to Mavis was a nightmare and I didnt think anyone would be able to help. It was New Years Eve around noon and my trailer lost a tire. Juan took a look at my issue and at first said they dont really work on trailers but seeing my desperate situation, he convinced his mechanic to take a look and they were eventually able to replace all of the bolts in the wheel hub and get me back on the road. If Juan wouldnt have done what he did I doubt any other place in the area would have tried as most places would be closing in a couple hours for New Years and I would have been stranded in GA. It was the absolute most pleasant experience I have ever had at a tire shop and I highly recommend this location if you ever need auto repairs. Thank you guys so much for your help and professionalism! God bless and happy new year!
Mary Jane and Shawn have been absolutely amazing! I woke up with a flat tire and didnt want to take it somewhere because I was so nervous about being ripped off. I ended up taking my car here and Im so happy I did. They treated me wonderful. Thank you both for helping me!
We had slow leak on right front tire. Pulled into Mavis at Newnan and they managed to work me into their busy schedule. Shawn was the technician assigned and he immediately found the cause of the leak and repaired the tire in short order. Highly recommend Mavis for their prompt and courteous service and for helping us get back on the road. Thankyou.
MaryJane is the only reason I left Mavis Tires and Brakes with a semi decent mood. She was very nice to us while we were there, very professional. My dad accompanied me to see why my car will not start at times after hitting two major potholes. We received a call before we got to the shop stating the mechanics did not find a reason why the car would not start. So when we got there my dad asked if they had lifted up the car and viewed everything. We stated two potholes were hit before the car started not cutting on. The mechanic when asked, acted as if we were inconveniencing him by asking questions. For this reason I can only give 3 stars because we can appreciate a mechanic not creating a problem if he doesn’t see any one, but to make it seem like the problem doesn’t exist because you didn’t witness it is ridiculous. The experience was condescending as a woman to say the least.
I had to do a review about the superior customer service I received at Mavis Tires & Brakes. Mary Jane is the most sweetest and personable customer representative I had the pleasure of meeting. She came outside to check on my tire with a big beautiful smile. I didn’t have to ask Mary Jane anything, she automatically went to my car and carefully looked at my tire before offering advice. Romaine was as always the upmost professional. He advised me of my many options about my tires and allowed me the opportunity to decide what I wanted without the added pressure most people attempt to apply. I returned to Mavis Tires because of the expertise Romaine offered me on a previous visit. His knowledge of tires saved me money. I absolutely adore Mary Jane for being such a people person with her very charming personality. I am a lifetime customer of Mavis Tires because of the care I received from Romaine and Mary Jane.
Romain & Shawn the manager were extremely kind & professional. I appreciate the understanding & kindness expressed ftom both gentlemen.I would not have made it to my location without the assistance. Im rewarding both with Chick-fil-A tomorrow. Thanks again!
Mary Jane, Rodger, and Zach were awesome. They all have great customer service. Rodger was extremely helpful and educated me ALOT. I will definitely recommend this place and will definitely be coming back.
Had a nail go in and out of a tire the evening before Christmas Eve. I called the guys up there 10 minutes before they closed for the Hollidays and they told me to come over and they would take care of it. They had me in and out in five minutes! Thank you guys! Great customer service!
Ricky was AWSOME. Within 3 minutes he found the nail in my tire, and he had it fixed up in less than 30 min. Over all great experience. I highly recommend
Love this Mavis! Took great care of me and my car. I would definitely recommend coming to this location. Amazing staff!
These guys are top notch and the real deal. Excellent customer service and I highly recommend them. Theyre going to be my go to going forward for sure!👍🏾
Want to give a shout out to this amazing young man for the great service he provided and treating his customers with ultimate care; keep up the good work Romain and thank you for caring!!
Ordered 4 tires from Romaine. He took forever to get them. Called me Friday to say they were in. I asked if I could pick them up Sunday, he said yes. Drove over on Sunday and he said they must have been sent back. Clown show!
Amazing service Mary Jane’s customers service is impecable. Very professional and fast. Zack did my tires and even though is very late he was willing to help me . Roger help baby sit my two dogs. Helped me with tire prices through Mrs . Mary Jane. Very kind man and helpful..
Romain CSR and Stacy Mechanic went above and beyond today at the Newnan GA location when i brought in my car to have my oil changed!Stacy identified several oil leaks that i need to have repaired. Huge kudos!! Not many would do this!
Romain did a great job on my case and was quick with it, doing a full job on my brakes and tires!!! I strongly recommend this shop!
New Manager Mary Jane is making all the difference! Wonderful improvement from our previous experiences. Honest, professional, efficient, and personable.
I hardly ever write reviews, but we love this place so much! If you need great, friendly, top-notch, excellent service, come here! We got the chance to have Romain work on our car, and he was so knowledgeable, hardworking, and professional. Very happy, and our car is back like new!
Eddie fixed my tire. Wonderful shop and wonderful customer service ! GET THE TIRE WARRANTY its so worth it!!Came in again for service on my tires and they always go above and beyond in Making sure Im taken care of.
Ms.Mary Jane was so professional and sooo much help! I won’t go anywhere else because of the great experience I always get from her! Thank you!
Small piece of metal in our RV Tire. These folks were super busy but took such excellent care of us!! Highly recommended!! Thanks Roger!!!
Ms MaryJane has the best Customer service skills I’ve seen in a long time, Her pleasantries put you in a very comfortable State of mind, she’s very helpful and knowledgeable.
I made my appointment at 3:00pm and was here on time and now it is 6:16 and my Truck is still in the same spot. And they told me that it was gonna be a few minutes. More like 3 hours and it is still in the same spot.
They would have to earn my respect and business back, after using them for 2 vehicles and today literally being lied to in my face highly disappointed! Then had a tech fix the issue that “we checked” full of lies
Guys were awesome. Had a great experience and will be using them for tire services in the future.
Great customer service. I take all my cars here. Highly recommended
Good company go get your tires and oil change and everyone is nice and repeatful they work hard and get everything right for ur vehicle
Great service, one of the cleanest Mavis shops Ive ever had the pleasure of doing business with. Romaine was great as always. Great place, I would recommend going here to anyone.
The store Manger shawn was very helpful with my vehicles needs, did a great job explaining to me what I needed and why I need it
The customer service was just excellent the young lady was amazing. The mechanic really know their job. Thanks 😊 guys!!
Always nice and timely. Its an issue getting appointments set up when the call center doesnt even answer you.. but! Im store they got me in quick as possible and I cant be mad. They work as hard as the amount of employees s they have will allow them :) and Im happy about that.
I always come here when I need new tires and oil changes and brake work done. Great staff. Ramone is one of the employees and he is great!
Great experience! 10/10 customer service, Romane and Jeremy were fantastic and knowledgeable!
I have got to say thank you to the guys that stayed after to make sure my son and I left in one piece. I called to inquire about my rotors and brakes since they had been an issue for a few months. Romain answered and expressed that it would be better for me to come to the store and assured he wouldn’t kill me with the price. It was totally last minute to take my trip but I felt I really didn’t want to move unless I knew we were good. Well I arrived about 4:50 and just left. I was told through Eddie that the issue was that I was missing bolts on my caliper. I was shocked!!! I almost wanted to cry. I have traveled to Alabama and Florida as it got worst. He mentioned that Andrew was going to test drive my vehicle to see if that issue can be pinpointed. I was impressed. My brother William was the one that referred me and I’m so happy I met my new Mavis family. After about two hours and some change, locating two bolts and fighting to change my rotors and brakes I finally am told that my baby was ready to help me go visit my mother and handle business in NC. 🙏🏾 I was even happy to hear the savings they were able to bless me with. I will definitely be back to make sure they assist me with my suspension next❤️💯☺️ Thanks Guys!!!
Very rude . i was pregnant and stranded on the side of 85 with a flat . my father came and asked if they could put my previously purchased tire on my rim so i could head home and get out of the heat and they’re exact words were they’re tired 15 minutes before closing time .
Romani was excellent! He explained everything in just good detail. I would recommend this location to anybody looking for tires
Jeremy is great. He helped me in a time of need with hurry
Decided to stop by here hector greeted me fast and went outside to inspect my car he told me the tire I needed had to be ordered and he made the process really easy and quick thank you hector.
Many thanks to Mary Jane and Andrew at the Mavis store in Newnan! Even though they could not get my tire to me before I had to continue traveling, they helped me find locations who might have my size tire, helped me find a hotel for the night, and also let me hang out in their lobby while I tried to figure out my next steps. Super friendly and helpful and I am thankful they were there when I needed them! I will be back!
It was terrible arrive at 12:10 and didnt leave until 2:30. And tried to get me by saying my back brakes was metal to metal and it wasnt
Very Professional and efficient, will definitely be back when I need any tire and brake service!
Truly disappointed I’m a mail man that works in the Newnan area. I needed breaks on my postal vehicle for one they didn’t change out all my breaks like I asked only the front. Strike one it seems like they have a lot on there plate at this here store. As I’ve been home a few days because I feel a little under the weather. I was driving my postal jeep to get my tests done as I was driving to my destination some sort of screw popped out my front right wheel. I believe it to be from my breaks this has never happened before I’m extremely scared to drive it. I feel they didn’t take proper care of my vehicle as they should. Driving is very dangerous as I lost a near and dear friend Monday August 2, 2021 in a horrific car accident it really hurts knowing that they didn’t really check and double check there work to make sure they did a good job or not. I feel there not passionate about what they do and are only doing it for money. Very unfortunate I will never come back to this store and I won’t recommend it to anyone else for that matter. Thank you I will need for them to fix my mail jeep because my jobs very demanding physically and mentally.
They do awesome work great timing and you will be over satisfied..I am very happy with my service
Had a blown out tire this morning, pulled into Mavis and Mrs Mary Jane took care of me. Took my vehicle and tire information and had my truck in the shop within minutes. Very good customer service and quality mechanic work. Very satisfied
During our xmas travels we lost a caliper mounting bolt to our rear driver brake caliper. The shop was not able to order the part we needed so the shop tech Romain being an amazing guy made a bolt for us ensuring our safety of use until we got to Texas. This shop is highly recommended and will also be featured on our Youtube channel (Iveys Family Factotum).
They were all very helpful and thorough. I made an appointment at last minute same day. I work out of town and I was so relieved that I was able to get major work done to my car in a few hours. I will be back for all my services. My boyfriend brought his pick up truck for brake service as well. Thank you all for quick and efficient customer service!
Ricky was amazing helped me change to my spare until my tire come in. He was very knowledgeable. Mary Jane was nice and friendly as well. We will be back!
After getting my tires rotated and balanced from 3 different tire shops in the past week, Mavis was able to fix the rough driving issue I was experiencing with my vehicle. Not to mention that Ramaine and Mary Jane were awesome, friendly, and knowledgeable! Ramaine was able to diagnose the issue I was having with my vehicle that 3 other shops missed. I will definitely be bringing my vehicle back for its upkeep!
Best place Ive been to when it comes to mechanics knowledge and hospitality. Quick in and out. Romaine worked on my SUV, he was very descriptive and knowledgeable of the issue. If youre looking for a place good place that could be trusted to take your vehicle to, give this place a call.
Great experience. The front desk associate was very patient. They gave me a great discounted price for everything that needed to be done. There financing was very reasonable. They made sure that my car was fixed and safe for my family. By far recommend for anyone on a tight budget and need financing for services.
Romain truly performed a random act of kindness ! I was visiting from Florida and on my way to a family event when my tire pressure gauge came on. I thought I only needed some air, but Romain quickly pointed out a nail in my tire. Despite looking very busy on this particular day, he squeezed my car in and fixed the tire promptly at no charge!!! He was courteous, professional and time efficient. He had me on my way to be with family right on time. I wouldn’t hesitate in recommending Romain and this Mavis tire location to others. Amazing customer service ! Thank you so much!!
Great service, will be coming back here again if I ever have car problems
It was my first time there Maryjane and the guys were wonderful her personality is beautiful!!
Romain was very knowledgeable and was so caring about my situation. He gave me discounts on all the services I requested. The staff here is excellent! Very great customer service. It’s hard to come across good people nowadays. Romain deserves a raise!! Also Angie was such a hoot! She had me laughing the whole time!
After having a blow out on the interstate and not knowing anyone in Newnan, I found Mavis. The manager and crew jumped right on getting me a new tire and did not try to up sell me. Both are much appreciated. I would highly recommend this location.
Was glad when I called they set me an appointment right away, but when I showed up they weren’t even open? So I called back but apparently the guy on the phone made an appointment from headquarters assuming ppl would be at work, Sadly that wasn’t the case. I was upset because I work so when I asked to leave to drop my car off I expected someone to atleast be there to leave it. Called the guy back and he said they would get back with me. Did not receive a call till 1:30 pm, after my appointment was made for 10:30am . I ended up calling Tires Plus where I was attended quickly! I commute so I can’t be told otherwise
Great customer service. Mrs. MaryJane was wonderful. Extremely helpful.
Service was great Romain was very knowledgeable and made my experience worth returning in the future
Great warranty ! I got new tires a few weeks back and unfortunately got a flat yesterday. I took it in today , Ramone helped me out he was great. He checked out the tire , and was able to fix it and change it with no issue. All for free
After my second time in I felt compelled to write a review due to the great service I received both visits. Eddie and Romaine were very friendly and they got me in and out very quickly which is always appreciated but in 2021 that is exceptional due to extended wait times everywhere. Thank yall, I will be back!
We lost a trailer tire on the highway and even though they didnt have it in stock they helped us locate the tire and put it on and check the other 5 tires as well. Being 8hrs from home and not having a vlue where to go they went over and above!! Special thanks to the technician Roger for the extra help. Highly recommend!!
Pressure light came on while traveling and I was able to make it to this shop near the highway. I checked with Ricky in the tire bay. He checked out everywhere and found and resolved my trouble. Great experience and service
They left the oil cap off and laid on the top off the inside wall of the hood. A couple days later the oil light started flashing have to pull off the road to check what was going on. The engine was covered in oil. Dip stick showed no oil. It took more than 3 quarts of oil. Went by to tell the manager about it, his reply What do you want me to do about it??? 🤬🤬🤬Talked to the owner and received a refund.
Ms. MaryJane was very knowledgeable and was helpful in finding the right tires.
Mary Jane was great and had wonderful customer service. Thanks sooo much for the great hospitality!!!!!!!
Pulled in to get a screw pulled and tire patched. Turns out that the screw only went in a bit so they pulled it, put the tire back on and sent me on my way. No charge!! Special thanks to Andrew and the rest of the Mavis team for this special attention and excellent service!!
Mr Eddy is freaking awesome!!!!! I can’t say enough about this guy! He has such excellent customer service. Very professional and kind. Helped me out tremendously. Total godsend. Please go to this location here in Newnan and you will be satisfied 100% thank you so very much much.
Shawn and Mary Jane helped me today and they was awesome
MaryJane!!! This woman deserves a raise!!! She was so kind and helpful when I had a flat and needed a patch. She worked me in without any fuss right before closing! Thanks Mavis for employing great people!!!
Super helpful. Took care of us right away. Will definitely come back here!
Bought a set of Mavis tires . Left my vehicle and was called 3 days later and was told that I can pick up my truck with the option of only buying 3 tires because they don’t have the 4th tire or settling with a tire that’s different. Then we settled on leaving my old tire on while they order it. Told it was a 2 day turn around. Day after day I call and no tire. 10 days later I pull in to their store to get reimbursed for the tire , the manager says oh yeah , we have it right here. Come back tomorrow. Here now , waiting for 3 hours. This has been a horrible experience. The 1 star is because they do have good prices. But at what cost ?
Mavis is fast and has great prices also Mary Jane was amazing!
They told me that I needed to have all of my roters replaced when I had all of that done about 6 months ago at the dealership. It cost me over $500 just when I come in to get my breaks fixed. They tried to tell me the powder on the brakes (you know like they’re designed to wear down) wasn’t the brake pads but from the roters. I basically had to though bc it was a Sunday and my only day off work. THEY WILL TAKE ADVANTAGE OF YOU IF YOU ARE A WOMAN!!!!! I might be a girl but I worked in car manufacturing so I have a basic idea of how it works and have even changed my own brakes and wheel assembly’s myself on my own cars, but I literally didn’t have the time to. Next time I’ll do it myself.…. Called and it was too busy. Anyone reading these reviews that ought to tell ya something.
Efficient and awesome service! I had a slow tire leak for awhile and took it to Discount Tire multiple times and they told me there was nothing wrong. Finally went to the real pros; they found a nail in my tire! Theyve gained my business!
She examined the tire in my presence and offered several solutions.
Mary Jane is top notch. Great service and timely.
I had a Tire rotation & Alignment done today and was quite happy with the job that was done,and the price was exactly what I was quoted over the phone....I would definitely recommend Mavis tire & brakes to all who are in need of auto services!!! Thanks Mr. ED & Mary Jane for all your help!!👍
Angela and Romain were both very helpful and applied several discounts to help with cost. I had called around and knew they had best prices, but my car needed struts, so the discounts helped. They even paid my Uber ride since it was taking longer to finish.
Shawn and Romain was very helpful and I came at the last minute the help me even though they were closed I really appreciate them
These are two amazing employees the customer service was amazing an the price was very understandable Maryjane and romaine amazing
They are very helpful and very professional and does great work friendly and welcoming and fast waiting recommend coming here
I called Mavis because one of my tires picked up a screw. The gentleman I talked to had me bring the car right in. They were able to evaluate and repair the tire at no cost. I have used this store for all my past tire and alignment needs and have always had courteous and professional service. My thanks to the staff!
I had new tires installed on my Highlander and also worked on my F150. Awesome customer service, all staff members were very helpful The manager made sure I was happy with all work that was done on my vehicles at Mavis Tires & Brakes. Will not go anywhere else when I need tires or brake work done.
I was there almost 3 hours and they kept trying to get me to buy more than what I came for. It would have been 4 times as much as I was quoted over the phone. I took a chance coming here, because my regular mechanics were very busy. The 1 star is for the nice lady at the front desk, but I will NEVER come back.
The building was extremely clean, restroom where clean and neat. Great professional customer service and fast service times. Also out of 5 stores they had the lowest pricing on tires in the area and their store location looked better than all 5.
I really wish I would’ve known about this shop sooner because their customer service and staff is wonderful. I literally have never been in & out of a car shop so fast! Andrew and the African American (forgot her name) front desk lady who assisted me were excellent. For future car assistance, Mavis will be my first choice. Their prices were affordable and their diagnosis and work has proven to be accurate and efficient for me. Thank you to the entire team of Mavis!!! You guys do a fantastic job
I came in with a flat tire from the highway. The staff was wonderful and so helpful, as I was very stressed. The managers were both great. I had my son, and dog with me and they were very accommodating and fast. They helped but my spare on, and I was so impressed with their service that I decided to go to Mavis when I got home and order tire.
Great service center: Romaine & Tech. Mike S. took great care of me here! Romaine helped me get a credit payment plan here, and, made sure I was well informed, on what my car brake system needed and Mike even showed me around my car personally! Highly recommend these guys at Mavis Tires & Brakes!! 👍
Mary Jane was the best got me in and out no problem. Thank you!!
Mary Jane is one of the sweetest front desk ladies who keeps things running smoothly here at this Mavis tire. She is always in great sprint and is always trying to help us save a dollar whenever she can!
Polite and courteous. The weekend hours really helped me out too.
7/13/2021 I walked in with a lawn mower tire the manager knew they can’t do it there but he still helped me, he sacrificed a hour of his time and deserves more then 5 stars. Saved my business, great man.- Nikki MottaI went in for a oil change and Mike showed me how bad my front brakes were. He gave me a great price on rotors and brakes and the guys got it done in one hour. Mike is great and gave me the best advice on my car. I highly recommend this place. Spencer is also polite & helpful.
Great customer service. Super awesome guys to talk to very helpful.
Shawn and his team provided great service and outstanding prices.
Definitely the best tire place in Newnan the Staff is amazing Ms Mary Jane helped me understand moreso about tires and made sure she was by my side through out the whole entire time of me getting more info from Romanian and Alex ❤️ ! Literally have so much patience and really don’t like explaining each and everything to you and they do love to help get you what’s moreso worth your money .
Had a leak in my left rear tires, these guys had me back on the road within an hour. A+
I appreciate Mr.Romain listening to my concerns and giving me the best solutuions for my car. Great customer services; highly recommended. Mavis Tires & brakes in Newnan Bullsboro dr.ask for Romain
I had a very good experience here. Mary Jane is a delight to interact with. And the technician Andrew who worked on my vehicle was very knowledgeable and helpful.
Awesome staff. Very professional.They were attentive to every customers needs and provided quick and prompt service.Facility was extremely clean. All employees had on masks and practiced social distancing.Being an Uber driver, I appreciated that on a Sunday, there were open at 9 am to provide service. In Atlanta, the stores don’t open until 10.I will be a repeat customer.
Had a blow out after midnight while traveling from North Carolina to Louisiana. Went to Mavis when they opened that morning and the manager took great care of me!! Got a new tire and got us back on the road! Thanks so so much!!!
I needed a new tire and Mavis Tires was so incredibly helpful and informative. The service was quick and they did a great job! I’ll definitely be returning in the future.
I usually use another local tire place but I had a slight emergency tire issue and they are one of the only places open on Sundays.They were able to fit me in and get my car fixed same day so I was very happy. The employees were all very helpful, nice, and professional. Will definitely use them again.
Took in my car to see why my rear tire was leaking screw in sidewall of course but the manager there did his best to get me a good tire at a good price and on top of that even removed some marker from my paint. Here is the positive review I owe you good sir!
I was visiting in the area and I had low pressure in one of my tires. The staff was efficient, found a screw in the tire, patched it and got me out in a very short time. Also, there was no charge! Highly recommended.
This place is trash. I would not recommend anyone do any type of work on your car at this location.
I Came in with 2 flat tires but I didn’t have enough cash to pay for both. They were very helpful and and discussed a few options with me that I could do. I left the store with 2 brand new tires and new breaks with the same amount of cash in my wallet as when I walked in. The work was done in a time efficient manner, plus they kept me updated through the entire process. Best mechanic experience I’ve ever had. Y’all go to Mavis tire in Newnan right by the academy sports. You won’t be disappointed!
Great customer service. Romain took care of me and explained in detail why I needed tires and alignment. Work with me and gave me a fair price.Mavis have earned my business. Will be back.
Thank you Romain for the wonderful service . Great customer service . I was in and out
In the end, they got it right, but it took 3 times, 3 trips on 3 different days, to get my alignment right. The service writer staff was courteous but obviously the techs were inexperienced or didnt care. After the first alignment, the steering wheel was extremely crooked even after expressing specifically that it was irritating. In addition, the car was pulling in both directions suggesting the toe was out on both front wheels. On the second alignment, they seemed to get the alignment itself much closer, slight pull to the left but the steering wheel was crooked again in the other direction. Final alignment got it done. Rides straight and steering wheel is good. While the staff was good, took responsibility and honored the warranty, I wont be using them again for anything.
Scheduled an appointment for 4 tire replacement at 4pm. Was told it would take 1 to 1.5 hours. Did some shopping in the area. Passed by at 5:00pm and truck was still out front where I left it. Called because I wanted to make sure it would be completed by 6:00 pm, closing time. They said they were just finishing up with tire would perform alignment and would be done in 25 minutes. Returned to store at 5:56pm and was told truck wasn’t ready and It would be another 25 minutes. I guess it doesn’t do any good to make an appointment. Bought my tires here for years but service has definitely dropped off since changing to Mavis. I guess it’s time to start shopping to see who wants to earn my business.
Shawn did a fantastic and quick job…awesome staff.
Great service definitely would recommend everyone to come here thank you Mary Jane💕
Stopped by Mavis at Bullsboro yesterday just to get tires checked. Eddie the store manager grabbed a tired gauge and not only checked tires for nails but inflated tires to the correct pressure. I did business at this store prior to the name change but I will be an exclusive returning customer from now on!
David at Mavis tires really took care of me today. I went there for a set of tires and it was discovered that my vehicle was in desperate need of a brake job. David was very kind and explained the different options for financing to help cover these unexpected repairs. Now I can drive with a peace of mind thanks to David and the Mavis team caring about my safety. I would definitely recommend this great establishment to everyone.
Mary Jane is the bomb, service is impeccable, I loved it here
I was driving through the area and my low air lights came on. It was raining. After putting air in the tire and driving a few more miles the light came on again. Not a good thing at 70 mph. I asked a convenience store clerk who fixes tires and she recommended Mavis Tire In Newnan, GA. What a lifesaver! They took care of my issue promptly and fairly. Tyrone is a fabulous manager and genuinely cares about his customers. He is a rare commodity and has won a new customer for Mavis Tires! Thank you Tyrone.
Talk about LIFESAVERS! A flat tire while three hours away from home is NEVER any fun, but Taylor and all the employees did an incredible job helping repair the tire and get us on our way. They even went above and beyond and stayed past closing time to make sure we were taken care of. Thank you so very much for taking such great care of us!!
This is a great place with very professional people working. They are not pushy in trying to get you to buy a certain brand, but will help suggest to help ifmake your buying experience even better and so you know youre getting the best for your vehicle. They give military and first responder discount.
Changed all four tires out for me and made sure my truck was safe for the road. Excellent customer service. David and the crew do great work. Highly recommend!
Stopped by, having made no appointment, and the guys at Newnan Mavis were great! Alex and the team handled my tire issue quickly and were professional, courteous, and friendly.
Romain and Shawn did a great job. Will be back!!!
Romain and Mary Jane were so great and helpful with getting me my new tires! They made it quick and easy!
My visit at store 636 was more than amazing. The store Mang. David and Asst Mang Romain was more than helpful. They went above beyond to assist me with my truck repairs and care. I have already told 3 people about my visit while in store. I would highly recommend their services to everyone. Personally and professionally.
Everyone here has been just amazing. Not only have they done the work that I asked them to do, but they were willing to take the time and discuss and explain to me what was going on with my car.
I pulled into this store with a flat tire. They removed my tire a found a huge chunk of metal that created a hole so large it would require a tire replacement. My tires were under warranty at another place. They put my tire back on and filled it with air, so I could get to the other place where my warranty would cover the replacement. I easily took up 30 mins of their time. They removed, replaced, and filled my tire with air for no charge. Both gentleman I spoke with were thorough and polite. They showed great customer service and I didn’t give them any money. I will certainly keep them in mind for future tires and highly recommend them to others!
Mary Jane was very good and helpful worker.
Booked appointment online.. Appareantly that does NOT matter i was quoted 2 hours and it took 6 hours. Staff is friendly however they have no clue about what or why the charge what they do. Price online didnt match store price so they acted as if that was my fault..lol
Did what I asked but did not give me back my correct parts. Now I have to buy parts to replace what they did not give back.
Romain and Mary Jane are the best great customer service!!!
Excellent service!!! Got a nail in my tire on the highway. They were able to fix my tire with no wait time. Thanks for the speedy service
Fast service and fair prices. Was running late and they helped me get on my way. The guys in the shop jumped right on my car like a pit crew. I do recommend visiting Mr Franco and crew for all your vehicles needs. Thank you again Franco and Team
Roman is excellent and the service I received from mechanic is too notch!!
I never write reviews but I had to on this one. They are extremely helpful and work with you. I had a flat and decided to replace all my tires on emergency and they got me in and out in an hour half to 2 hrs. They take their time to examine and explain whats going on as they proceed. These guys are my new go to tire people.
Great shop. Very friendly store manager is so kind and helpful
Everyone was extremely helpful and attentive to ensure that my tire was fixed and I left in safety! Thank you for your kindness!!!
8/5/2021: Do not do business with these people! I visited the website to determine what tires I wanted to purchase, and was quoted $630.92 for a set of 4 Goodyear Eagle Sport AS tires with a special one day only promotion as well as an appointment special. This is shown in the attached image. After seeing this, I called the store to make an appointment to drop the car off at lunchtime the same day, August 5th. On the phone, the operator confirmed that the price would indeed be $630.92, so I was glad to bring my car in.When I got to the store to drop my car off, I was told the price for the same set of Goodyear Eagle Sport AS tires was $903. This was in direct contrast to the website listing and the note on my service ticket stating the price should be $630.92. When asked, they said the best they could do was a $100 mail in rebate but that Id have to pay nearly $300 more than I was quoted on their own website. Id have been okay if I had to pay the $903 initially as long as the mail in rebates would have gotten me to the price i was quoted, but this was not possible according to the staff at this store.Mavis is extremely misleading and borderline fraudulent for misrepresenting their prices both on their website and on the phone then trying to pull a bait and switch on me for nearly a $300 difference. This place was immensely better when it was a Kaufmann Tire, its time to find another tire shop.
Had scheduled an appointment online 2 days prior. Showed up on time and they said it might not get done because they close at 5pm and they have too many people waiting. So apparently walk ins have priority over people who took the time to schedule an appointment. Complete joke, spend your money elsewhere.
I think you need to call Tyrone! Tyrone helped me tremendously. I had a 5 hour drive ahead of me and needed a tire desperately. I was really stressed out. Thankfully, Tyrone was able to assist me quickly! His customer service was great and also his work ethic. He had me out of there in no time! His positive attitude and jokes even helped calm my stress meter down. Thanks Tyrone for your help!
Excellent knowledgeable Servise and friendly Staff especially front desk👍👍.Mavis Tires in Newnan is our source for all our vehicles tires.
Romain was super helpful and got me exactly what tires I needed on my car without trying to upcharge me. They are quick, do good work, and have earned my business from now on
Excellent service provided by the main mans Jeremy!
Mary Jane and the guys did an awesome job ! Got me in and out !
I came with the TPM in my showing that I had some issue. Unfortunately, the TPM never tells you which tire is low. I thought that I had seen a nail in one of the tires and I pointed this out to the manager and asked for him to check all tires. He came back after a short while pointing out that I indeed had a nail just off the middle portion. He said that he could not repair this hole and that my front tires had a low profile as well. he offered to sell me 4 new tires at about $250/tire on a set of four. Since this was a bit steep, I did some online research and found great tires for less than $100/tire. I also found another place that would charge me $25/tire instead of the $35/tire at this store. When I received the new tires and went to the other store, they found not one but two nails in two different tires. And most importantly, they were able to repair both tires. Bottom line: This Mavis was trying to take me for a ride. They not only wanted me to spend $1000 when I could have had both tires repaired for $32, they also missed one nail, which I count as a safety issue. For what its worth it: this Mavis did all the checking for free and everybody was very nice.
I bought a couple smaller tires for my lawn mower from Walmart. Walmart could not seam to get the ties on the rim. I took the tires to to Mavis. It took 3-4 employees with several different air machines to get the tire to hold air. They kept working and trying different things. Finally got it to work. Tried to pay, offer a tip. They refused.Needless to say, I had a wonderful experience at Mavis. I will be bringing all my vehicles there.
Not sure how many stars to give.... Lug nuts were left ony Durango.... Now the brakes are smoking really bad.... Going to go up there tomorrow.... Will update how it goes🙂
3 stars because I called before I went to get my oil changed. They told me that it was $40 for everything. After they finished with my car they said 70. This was the first and last time using them. Be up front on the price.
Excellent customer service! Excellent work!clean area! Reasonable service time! Reasonable price!Congratulation guys! Keep up the excellent work.
Thanks Maryjane for helping my uncle with his car he said you were great loved your personality..the entire staff was great.
Ricky did an amazing job! They took me in despite having a full schedule and went above and beyond to help me! Could not recommend these guys more!
Forced a 5 star review on me after telling me they cant fix my tire bc of policy replaced my tires only to find out the tires arent balanced and kept me on hold for way too long. Do not do business here.
The staff was very friendly and helpful and got me in and out
I came in at about 15 minutes til closing. Taylor was the sweetest receptionist. They took care of me and my flat tire...it was a rough week so I count any blessings I get. Thank you mavis tire for hiring ppl that care.
Total reviews rating 4.5
199 Reviews for Mavis Tires & Brakes 2023:
Review №1
2022-01-04Me and my mom came to this place with our ties running out of air. These two gentlemen were so kind and helped us Romain & Roger. The place was clean and they were also very helpful. 10/10 would recommend this location!
Review №2
2022-06-22After noticing my low pressure light on I did a little searching a noticed a nail in my tire. I took it in and they said they did plugs so I waited about 45 minutes and the guy called me over and told me my car was ready. I was pulling out my wallet and he said Merry Christmas and handed me my keys. They also just quoted me the best price on a set of 4 new tires. They were the first place I called. I will always remember their small gesture and excellent customer service.
Review №3
2022-04-24I stopped in for a wheel alignment and received so much more for my money than an could have asked for!! Will be definitely coming back from here on out for any of my automotive needs. Make sure to ask for Roger and Jeremy they are very polite, fast with service, and extremely knowledgeable about their craft. Thanks again guys!!!
Review №4
2022-06-23I went to Mavis Tire after driving an hour and half and tire light came on! I pulled up and went in! Mary Jane was amazing! She helped get me checked in and set me up with Jeremy to fix my tire! He did a wonderful job and got me back on the road quickly! I can’t thank them enough for their quick response and customer service. We need more people like the both of you in customer service!
Review №5
2022-04-081000% Highly recommend!!! Excellent customer service! These wonderful employees saved me $300 on a rim repair. My rim was bent and they were able to knock the dent out without my buying a brand new rim for my car. I am so grateful to this awesome crew!!
Review №6
2022-02-09A few years ago, I went to Mavis Tires to have a tire fixed. They were very helpful and fixed my tire. I just went back on February 4th to have my front tires replaced. I made my appointment online; that was very cool. I picked out the tires and everything. There was a problem with the passenger tire. Two of the studs were very difficult to take off so they had break them. They went out of there way and drove to the parts store to get 2 new studs. And gave me enough credits to get new windshield wipers. Great people there. Totally recommend them.
Review №7
2022-03-09So I had just bought my 2005 Honda odyssey and to my knowledge there was zero information on when it had last had an oil change. So I brought it in and Miss Mary Jane was super knowledgeable about the services, price & the overall cared about me and what I wanted. The guy that came around to grab my car was kind and kept my vehicle clean and tidy! They did a fantastic job and made sure I knew when to come back! Super clean office/waiting area and it didnt take very long at all. I definitely plan on going back each time my car needs a check up or a fix! And somehow it was $10 cheaper than my original quote which was AMAZING! I didnt catch the name of the man who did my oil change, but he was so kind too!
Review №8
2022-01-28Mary Jane was awesome when she completed my service. Just got my new dodge charger and already got a flat tire. So I was super mad about it but she made the situation super easy and funny. Havent laughed like that in a while. Thank you for a great service.
Review №9
2022-05-19Punctured my tire sidewall on a curb and just happened to be in front of Mavis.Went in there and the man helping me was so nice and helpful. He got me a new tire for my car all in under 30 minutes and it was right before closing.Very thankful to have broken down in front of this place out of all the places it could have been.Cannot recommend them enough :)
Review №10
2022-06-10I made an appointment about 2 weeks ago to have new tires installed on my car. The price I was quoted included balancing. When I arrived at the shop, they could not find my reservation. I asked if they could still install the tires they said yes, but now the balancing was not included and would be an extra $79.00. I decided to go elsewhere for tires. No plans on using this shop again.