McDonalds in Trenton
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Trenton, Dade County, Georgia, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:5AM–11PM
- Tuesday:5AM–11PM
- Wednesday:5AM–11PM
- Thursday:5AM–11PM
- Friday:5AM–12AM
- Saturday:5AM–12AM
- Sunday:6AM–11PM
McDonalds in other cities:
I never write reviews.....especially of fast food restaurants (I mean its just fast food, cant expect much, right???) But this place deserves serious recognition. Seriously the fastest drive-thru ever. There will be, not exaggerating, 15-20 cars in line at prime lunch time, the cars are all through and with their orders in 5 minutes flat. Ill see cars in line at nearby restaurants with shorter lines still waiting. The food is always ready immediately when i get to the pick-up window. I have never had to pull up to wait...the food is ALWAYS hot and never looks like its been sitting out. I have never had an incorrect order and the staff has always been pleasant and polite.
Sunday morning visit for a quick bite to eat on the road. We received fast, friendly service. I was pleasantly surprised that our order was correct too! I mention this because all too often lately, **Not this location**, fast food venues have been very lax in producing the correct orders in the last few months.
The fries were so old they were rubbery. The burgers obviously were old as the sides of the meat were hardened.This was at 2:30 pm on July 31 2021. They still dont have their machine fixed during the current heat wave for frappuccinos or ice cream and they dont have a clue at either window when they will have one.Got a refund. Dont waste your time at this location after breakfast. The employees are unkempt and should at the least brush their teeth. Disgusting. And for heavens sake ... wear a bra...
I stopped there to get a Mocha Frappe, but there was a sign on the register that said no Frappe available, so I had to leave empty handed. I didnt talk to anyone, so didnt get any bad food or bad service... Just no food and no service. Lol hence the middle range rating
My car broke down 3 hours from home today at around 3 am. It was cold and the three of us were hungry but the lobby didnt open until 7. At 5 i called and asked if it would be possible to walk the drive-thru and order. Not only did the woman let me come to the door to order, she bought each of us a hashbrown and a pie to go with our coffee and biscuit and was SO kind about our situation!! She is definitely going places in the customer service industry, she was so sweet and definitely gave her 100 percent of heart in serving us today!! I only wish i had got her name. Definite 5 stars on service and the coffee us hot and the food delicious!!
Honestly the most well put together McDonalds Ive EVER been in. Clean, inviting, the team worked together really well! It was very busy, but everyone in sight was moving, communicating, and working together while still smiling and taking time with each customer. They could train the rest of the chain in this store :)
I live in LaFayette, ga, which is just south of Trenton. I will literally drive 20 minutes, up the mountain, just to go eat at this McDonalds. The customer service is great, especially when. Youre considering McDonalds. My order, and food, is always right, and fresh. Theyre not just throwing gobs of ketchup, mustard, pickles, and onions on there either, like most McDonalds. The people there are really friendly too. It makes a nice lunch if your going to visit cloudland canyon.
While traveling with family...we stopped at McDonalds #6005 in Trenton,GA . We ordered fries and the MANAGER who put the fries in the container without gloves and two dirty bandages on his thumb seemed to get defensive when my mother asked him about the glove policy. Even without covid 19, its extremely unsanitary to fix others foods under those conditions. Band aids holds germs and if you have to wear one you should keep them changed and clean!!! Please consider this with the ongoing pandemic.
This particular store had continually gotten worse over the last year. Continually spends money on outward appearance but could care less how there employees do their job or provide customer service. I prefer driving to the lookout valley store if I have time. Employees seem to believe and see allowed to act as if its a place to socialize and have fun instead of doing their job.
McDonalds is McDonalds, what can you say. I never expect much, that way I am never disappointed. It is hit and miss on service and food. The one by the interstate in Clinton Tennessee is pretty good. Always helpful and willing to make any item fresh if asked with no issues. Pretty quick drive through also. I love order through app and drive thru to pick up food or just park and they will bring it to you.
Waited inside for 5 minutes no body acknowledge our presence even though they saw us standing there. Another customer comes in and they waited on him right away. I had to tell them that I had been there for awhile. So the manager who was waiting on him called another cashier to wait on us, no apologies were even given. Need to retrain your employees on the importance of customer service
The service was terrible! They were not busy at all and the dining area was still a mess. We sat out in the lobby for 15 minutes and no one offered to clean instead they were in the kitchen laughing. The food was awful they used old grease and the fries looked like they had been there all day. So with that being said my family will never return to this store! Wish I could give a no star rating!
I visit, or shall I say, used to visit, this McDonalds regularly but will be talking business elsewhere because of how their service and quality has continued to decline to an inexcusable level. The speed of their service at this particular McDonalds has always been terribly slow, but I like their sausage McMuffins with egg, their caramel sundaes with nuts, and their parfaits so I am often willing to wait. Last week my partner and I went there for breakfast and it took nearly 30 minutes to get waited on and served. The two sausage burritos werent even half filled. Later that same day we went through the drive thru for a couple of drinks - a Coke and a diet Dr Pepper. It took over 20 minutes to get to the window, then we had to wait over 5 minutes just for two drinks while the girl in the window chatted with another crew member. When she finally gave us our drinks they were only filled 1-1/2 from the top of the cups and both the wrong flavors. Both were regular Dr Peppers. I hope the management can get a grip on their crew and get their service and quality back up to par.
I just waited 20 minutes for French fries on the side! My daughter was asleep in the car and I couldn’t go in so I went back through the drive through! She acted like they didn’t know and was confused finally a couple minutes later she says ok it’s at the second window drive around they gave me my food!! My fries and food are cold! I called the manager and he was smart pants!! He was like we came out there and couldn’t find you! I said yeah 20 minutes later because I timed it!! No one showed up so I came through drive through because my daughter is asleep! He said well had you not came back around you would have received your food!! Umm 20 something minutes later? Don’t you think that’s a little ridiculous he said yes but it’s not like we didn’t try to find you!! I was like okay so what’s your excuse for cold fries? I talked to you in the drive through and you had 3min till I got to the window you could have freshened my food up know omg it would be 30min cold by now and he said well yeah if your willing to wait you can come back and I will get you fresh food!!! He literally keep being smart the whole time and it’s hard to keep nice when he kept insisting had I waited 22 minutes instead of 20 minutes my food wouldn’t had been lost!!!
WOW! THESE PEOPLE GOT IT GOING ON!!! I go through their drive thru about once a week for breakfast and let me tell ya...they are EXTREMELY nice and always tell me my order back to me as they hand me my food. You dont have to ask for napkins or anything else....AND FAST!!! GREAT JOB MCDONALDS TRENTON 👏👏👏
After ordering our food for the kids before school we pull up and pay then drive to the next window and they said it would take 5 minutes for the biscuit and to pull up. I just said its ok we dont have time to wait. But had they told me that before i ordered it i would have got something else.
Very clean with very helpful and nice staff. I am in love with the stand alone ordering station. You place your order the exact way you want it (mayo or no may, remove pickles..whatever) upsize it or just a single purchase. Pay for it right there as well. Take a number, enter the number so they know how to find you and have a seat. Its GREAT!!! I wished all McDonalds had this self service island.
This location has a habit of not filling order correctly. When you order a Happy Meal with Chicken nuggets and get home...there are no chicken nuggets. The workers are young and not attentive to orders to ensure accuracy. The general manager really needs to look into how management is handling these items during the shifts.
Not a bad place. Fast and friendly with great service! I have to knock off a star for their tearing down of the play ground. Kids loved it and it helped them but calories and stay healthy. But no its much better to give the kids free WiFi so they can sit stagnate and rot theyre brains on more youtube and useless games. That is so much healthier and oh I guess SAFER witch was their only reason. Id gladly sign a release or waiver if it meant my kids had a play ground/ play area to burn energy in. Youd think with the health kick as of late with apples and yogurts and almost non-existent 🍟 in kids meals. Other star is for almost always being asked to pull over and wait for our order. But, play area thing is worth a negative 2. Anyone want to help me fund a chik-fil-a franchise. The only company left with cahonies to let kids have an area to play hard
Very unclean! Handling food without gloves lady that was working the register at 10:55 am on 8/5/15 she was unprofessional when we asked her why we couldnt Mac sauce on the side she said she couldnt do that when everyother McDonalds you can do that! Need to be retrained on customer service. Will never be back
Ordered 3 bacon mcdoubles with only ketchup, silvered onions and mac sauce. I make this order at every mcdonalds i go to. This location refused to put mac sauce on the sandwhich because it wasn’t a quarter pounder or large burger. What’s the point of being able to order a sandwhich the way you want if they are going to refuse to do it? Not only that, i had to wait 15 minutes for them to tell me this. Terrible.
The bad thing about McDonalds is PULL UP AND WAIT is their motto. I think if you pulled up and ordered a single slice of bread they would tell you to pull up and wait. The bad thing is their food isnt worth waiting on. The only reason I ever go there is if my husband insists on having one of their fish sandwiches.
Total reviews rating 3.9
199 Reviews for McDonalds 2023:
Review №1
2021-07-26One of the cleanest McDonalds Ive been in. The service was excellent and the large fries 🍟 I had were superb; fresh, hot, and just the right amount of salt. All the staff are friendly and Chase who took my order was energetic and represented this establishment / himself well. 😎
Review №2
2022-04-01Just stopped by to grab something fast to eat like usual. I showed up around the end of breakfast, it wasnt busy at all. I order the 2 breakfast burritos and ended up only getting one and they gave my wife the wrong food she ordered completely. Worst experience I have had at a fast food restaurant. Get better at doing your job for 14$ hr.
Review №3
2022-05-04Service was quick and efficient, but its always they seem to get something wrong in the order. This time it was a large unsweet iced tea then instead became a sweet tea. I have a diabetic father so that meant I literally had to throw it out the window.
Review №4
2022-04-19The grandkids love the happy meals. I usually get a big Mac no lettuce, that way its hot off the grill. I also like the filet of fish sandwich. The food was good and fresh. Overall a good experience.
Review №5
2022-06-17Stopped in to use the restroom. Super clean. Grabbed a sausage biscuit with cheese & an OJ and it was ready before I was done paying. Clean mcdonalds. Not bad for a pit stop
Review №6
2022-05-1350 cent up charge for no ice? Because Ill get more drink... but yet I can come inside and get unlimited refills or has that stopped also..To be clear I get no ice because the drink will last me some hours and I dont want it watered down, not because I want a ounce more of your drink.
Review №7
2022-05-26Ordered a McDouble with only Mac Sauce and pickles. They informed me they, could not put Mac Sauce on McDoubles.Youre the only McDonalds I have ever heard of that couldnt. Guess the Add Mac Sauce button is down with the ice cream machine.
Review №8
2022-02-06Love the hot fudge sundae! And I like the way that the hot fudge is gooey. And when you eat it, it just melts in your mouth. They went above and beyond and added a cone.-Samuel8 year old food critic
Review №9
2022-04-06If you want fast service, this is the place to go, has everywhere else in trenton beat by a longshot. The traffic at 7am to 8am bc of school traffic is the only issue. Honestly someone needs to petition the city council for a traffic light between McDonalds and hardees.
Review №10
2022-02-16Been going thru drive thru on most my visits. They always asked if I used the app. I broke down and started using the app and really speeds up service. Go thru today and attempt to log into app and said I needed to sign in using Facebook, Apple or Google. I attempted to use my Google account to sign in and to use it that I had the agree for McDonald’s to be able to share my info. I deleted my app. It’s not the employees fault they are good to their customers. The employees say the new way to access the app bogs the system down and they don’t like it.