McFarland-400 Storage in Alpharetta

Review №1

2022-05-26

They are a pleasure to do business with. Andrew is very friendly and was able to answer all my questions and take care of any issues i had. I will definitely do business with them again.

Review №2

2020-08-29

The staff is very down to earth, and friendly. They seem like a family business and have everything you could possibly need. If they dont have what you need. They know who does. This is the best place to go if want a stress free move. I will recommend McFarland 400 storage to everyone. Thanks guys.

Review №3

2019-06-29

If I could leave 0 stars I would. Scheduled a pickup for 9 am, arrived at 9 along with a bunch of other people and nobody was there to open the office. After waiting 50 minutes (now 9:50) NOBODY WAS THERE TO OPEN IT. We had already paid our movers ($125) to help us. Absolutely unprofessional, horrible service. What kind of business does not open their shop an hour after opening with people waiting for rentals?

Review №4

2018-07-03

This storage facility lacks customer service! If I could get them a zero star I would. The voicemail of the business states they close at 6:00 pm, but upon arriving at 5:30 PM there was a sign on the door stating that they close at 3:00 pm on certain days due to staffing issues. When my 3 voicemails were returned the next day, I expressed my frustration then the woman hung up on me. I immediately called back and was sent to voicemail. I found a much nicer and better priced facility right down the street. Extra Space Storage was so wonderful to work with!!!

Review №5

2019-08-03

Rented U-Hauls from this location probably a dozen times now and never had a bad experience. Friendly and efficient service, trucks are always dependable and clean, no arguments about pricing, and clean facility. No complaints.

Review №6

2015-08-26

Extremely dissatisfied with this location. They recently scheduled me for a 2:00pm pick up on a Sunday (Aug. 9th, 6x12 Cargo Trailer). I headed to their location, arrived at 2pm to pick up my trailer, and they had already closed and left for the day. I called their number posted outside of the office several times and left several voice-mails to resolve the issue and never received a response. It surprised me that they didnt even have the trailer I was scheduled to pick up in the parking lot. It further astounds me that I have not heard from them since to reconcile their error. To me, this is extremely poor service, dishonest, and unacceptable. I was surprised by the lack of customer care and would turn people away from this specific location.

Review №7

2021-12-22

People here are help full and honest. I would rent agin if it was easier for me.

Review №8

2019-03-05

Great location. 24/7 access to your storage unit. Affordable

Review №9

2020-05-24

These people go out of their way to make sure that your experience is a good one

Review №10

2021-08-06

Easy access, clean and helpful staff