Metro Wheels & Accessories Inc. in Marietta
Categories
Location on the map
Marietta, Cobb County, Georgia, US
Service options
Health and safety
Accessibility
Amenities
Payments
Site: http://www.metrowheels.net/
- Monday:9AM–5:30PM
- Tuesday:9AM–5:30PM
- Wednesday:9AM–5:30PM
- Thursday:9AM–5:30PM
- Friday:9AM–5:30PM
- Saturday:9AM–2PM
- Sunday:Closed
I am super impressed with this business!!!I had a front left tire/wheel leak and went to two other auto places first. Neither found the leak and it was determined that it must be the wheel, not the tire.One of the places referred me to Metro Wheels.Metro Wheels not only had the wheel I needed but was going to save me 50% from what it cost me on the web.However, when I got to Metro Wheels they asked me a few questions, asked to test the tire, actually put the tire back on the wheel and found the leak was from the barcode seal placed by the tire manufacturer. Its a very rare occurrence.So, they identified my problem and thus were unable to sell me a wheel. That said, they won a customer and this referral.My hat goes off to all of the Metro Wheels Team members that were there...Claire, Wes, Gary, Terry and Wayne. I highly recommend them for anybody looking to purchase new or used wheels. They were efficient, friendly, professional and knowledgeable. And, they had very competitive pricing.Thank you all very much for the tremendous service you provided for me!
Everyone here is very friendly and knowledgeable. Valerie really helped me out in a pinch, diagnosed issues that Discount Tire missed and helped me ensure my tire is replaced under warranty. They even finished earlier than they expected! Will return to get my rims cosmetically repaired. 👍🏼
They took care of me in a matter of time without a problem..great deal great price..if u ever need a wheel fixed r repaired call on metro wheels.they will take good care of you..as u can see in image they done a great job now can get my daughter back on the rd...thanks valerie for your help.
Terry and the team are top notch! I was in a huge bind after hitting a major crack in the road (from construction) and needed the wheel fixed asap to drive out of town the next day. Wasnt even sure it could be repaired. Terry got me in same day (with an awesome attitude) and they finished super quickly. Highly reco Metro. Will keep you all in mind in the future for all needs wheel related.
Great service, great people, great prices! I drive past a dozen or more tire shops to have Metro Wheels take care of my wheel and tire needs. The team there has time after time done an outstanding job servicing multiple vehicles of mine. Most importantly, they take care of the finish on my wheels during the mounting and balancing process. They have earned my business and I highly recommend using them to service your wheels and tires. They are my go to shop.
The staff at Metro Wheels are true professionals who care about quality work and customer satisfaction! Claire is an awesome sales agent who takes time to find exactly what you need. They offer quality parts and fast service. They will take care of all your vehicle needs!!
Although they did not have what I needed, the customer service pretty impressive. selection on rims and services pretty impressive, I was highly impressed with this place because I didnt know what to expect when I walked in when I got in there they offer a wide variety of services and products for wheels and tires
I recently had two wheels repaired at Metro Wheels. I experienced EXCELLENT and Special Customer Service from Wesley to help me with an affordable pricing while trying to keep my older 2007 vehicle on the road for just a while longer. I originally spoke with Terry to schedule service on my vehicle and was greeted with a friendly, enthusiastic voice.
Claire was amazing at the front desk. Its only been a couple days but my 24inch chrome rims that I had repaired ride like new. One had two cracks. The other bent. No wobble or bounce in the ride. Paid extra to expedite service and got my truck back the same day. They will handle all my rim issues moving forward!
Just upgraded my ‘17 Yaris from the stock 15” steelies to some 17” alloys and new Kumho all-seasons and could not be happier with the final result. Claire at the front desk is extremely helpful and informative. Was also told it would take up to 3 hours for install and alignment and they were able to get it all done in under 2. Great service and great products. 10/10 would recommend anyone to check them out for wheels and tires! Thanks y’all!
I recently had my first experience at Metro Wheels and it was amazing. Everyone there seems awesome but Claire is the person that helped me select tires and rims for my daughter who will be driving to college for the first time.The customer service was so great that I wish that I had a reason to visit them monthly.😀I’m a Cobb County resident and I’m proud that they are here. These are good people that are big time professionals.
Valarie at Metro Wheels was extremely knowledgeable about wheel and tires. She made sure I knew what was being done to my BMW. I thought I needed two tires. She was so honest and explained I only need one. It is so refreshing to have a salesperson be honest, friendly and she definitely knows her products! The was a wonderful experience and I will definitely tell my friends and family!
From my first call to my repaired pick-up this team was absolutely awesome! Claire and Westley made this experience one of kind. There service, quality, and prices are great. It’s rear to find all three in the same place. This team greets you with a smile that you can hear over the phone. Definitely check them out and then hire them to do the job! - very satisfied customer
I have been to Metro Wheels twice. The first was to get them to look at some wheels I was contemplating putting on my Infiniti. They quickly came up with reasons not to put on my car and priced me a new set for $2200. I politely left.The more recent visit was to get 2 rims repaired on my mustang. I was quoted $199 per wheel for wheel repair which is high. Then they called to tell me all 4 were bent and irreparable but they would price me a new set...$1700 rims only... wow....I politely left and went to my guys in Duluth for repair for $125 per wheel. Only two needed repairs and Im riding like a champ.Oh yeah, they told me they dont do high speed balance on my wheel size (22) either but they sale and repair all wheel sizes.This vendor only wants to make money off of their clients. I will not be going back.
I needed new tires, an alignment, and an oil change and I had been looking for tires with various companies for quite a while. I finally made the decision to go with Metro Wheels and they did an outstanding job. The people there were extremely nice and had set an appointment for me to bring my truck in and get the work done. They started on time and finished all the work in about two hours. I was able to get on to their wifi and do some work while I waited. I would highly recommend them.
Had an interesting experience with this shop. Went in to get a 4-wheel alignment. Was called and advised they could not do the alignment due to play in the front suspension. Came to the shop and my car was already back in the parking lot. Was advised I needed NEW upper control arms. The control arms would be $450 from them not including install. I can get a brand new pair upper control arms for $150 max. Not sure where they got that price from. I decided to order my own and go to a different shop. Not only did they NOT find any play in the suspension, they even showed me the control arms fine. So now I need to return the arms. Car is now riding fine with a new alignment from the other shop. They only needed to do an adjustment on tie rod. I would have been out almost $800 if I went forward with their recommendation.....Not sure what happened that day..they should have showed me exactly the problem they saw instead of putting car back together and just telling me..be advised
Metro Wheels is my go to place. I have been going to them for almost 10 years. Today I worked with Tommy and a couple other folks..always friendly and accommodating. You can schedule an appointment if you need to. I have several vehicles that I take to them, including a dedicated race car. Sometimes I buy tires from them, sometimes I buy tires from Tire Rack that Metro Wheels mounts & balances. They are honest, & professional. The techs are experienced, they can handle low profile tires, they take excellent care with the nice rims as well as the less than nice racing rims. Their pricing is the best around. I have never had a issue with them. I once picked up a nail on one of the race car tires on a Thursday, with a race on Saturday, they found a replacement R compound tire by Friday, and told me they would stay open until it was done if it arrived late...that is called customer service!
Great experience at Metro Wheels. Great Prices and service. Recently had 4 wheel alignment on 1 car and a set of tires on another and had an exceptional experience dealing with Terry behind the counter. The store was well laid out with awesome selection of the modern and vintage style wheels. It’s great to deal with a family owned and run business and I would definitely recommend MW to Anyone.
Great experience at Metro Wheels. They have a lot of very nice wheels and accessories but I simply went there for four new tires on my very modest car. Dont let the fancy intimidate you, they treated me the same as if I was a customer purchasing very high end items. I had a 10:00 appt. for tire installation and alignment and got the all done call before noon. Their staff was very helpful and friendly. I would recommend Metro Wheels to any of my friends or family.
Metro Wheels repaired a wheel on my new car that was scraped when I hit a curb to avoid an accident. I took the car the Metro Wheels the next day, simply because it was near my home. It was a great decision! Valerie helped me. She presented all the alternatives for repair and talked about the results and the costs. She is very knowledgeable and helpful. I chose to go with the least expensive option, which was a touch-up. She explained the process and the possible results. They did a great job! You have to get down and look for where the wheel was damaged to even see the repair. The repair was cost efficient, and I was never pressed to spend more money than I needed to. I am extremely satisfied! Dont hesitate to use them!
A friendly place to sell you something you might either not really need at all or urgently need. I needed a wheel as I had run over a curb. They didn’t treat me any differently than the guys in there for thousand dollar car modifications. I really appreciated that. They even ran a price comparison from the junkyard down the street, seeing if I could save any money.I appreciated that, and I will recommend them to other folks. It’s a rare and nice thing to find people who genuinely seem customer-centric.
Not even sure where to begin, or if my words will even touch the surface of my gratitude for Valerie and the crew up there.From my 1st first initial contact with her on Monday to the after hour call she took from me yesterday .. this team has shown nothing but Patience and Consistency in their aim to make sure their customer “me” was taken care of!’!!! I am truly Grateful for there professionalism and courtesy they showed me and every other customer I heard them talk to while I was there. I am definitely a customer for life and have already told others about how they really went above and beyond to assist me. You guys are doing a awesome job .. please know it didn’t go unnoticed!!!!
My family has used Metro Wheels for many years. They have earned our business because they operate honestly and do great work. I highly recommend this company, with no reservation, to others as a place they can know they will be treated well and dealt with honestly. Metro Wheels is a top rate business for all your wheel and tire needs.
I was in town for the weekend and had ran into a curb and bent the hubcap on my rental car. Definitely didn’t want to drive back to Florida like that so I was recommended to this place. They were awesome and very helpful and I received a great price! I got a chance to look at some of the rims they had and would definitely consider getting something custom made.
I have been to a few tire shops since I moved here but Metro Wheels sets the bar for the rest to follow. Tommy spoke to me and not at me. Some shops get caught up in numbers, and I feel like he took the time to explain to me what repairs were needed and what to expect from the service once performed. His honesty was a breath of fresh air because it wasnt about selling a product it was about my specific needs with my vehicle. Thank you Tommy my cars have never driven better!
Went to Metro Wheels for brake caliper painting and wheel gouge repair. All I can say is that this is now my “go to” place for anything wheel related!Terry is absolutely fantastic to deal with and the job they did was performed in a professional and high quality manner......and for about half the price I was quoted at two other places.I highly recommend Metro Wheels!!
What a great staff! They are very friendly and knowledgeable. I feel they are more concerned with treating you right than trying to make a buck off you! They have done some wheel work as well as brakes and alignments for me in the past and I’ll continue to use them. I highly recommend them!
I have a 2004 Honda Accord EX and I like the exterior to look nice. I had one rim that was scratched with lots of cosmetic damage, not sure what to do and how much it would cost, I called around and was referred to Metro Wheels. Got to Metro Wheels spoke with Tommy. He gave me several options which made me feel he was not trying to get over on me. He was honest and upfront about what they could do for me. I decided to let them repair the cosmetic damage. When I went to pick my rim up 5 days later it looked brand spanking NEW! Now, I want to get the other three done just because. I would recommend Metro Wheels.
Be careful they sold me used rims for new ones ,and they have all sales are final policy !! no wonder why...then i called and said look at your invoice it is written new take off !!but they told me “new “when i bought iti paid 100$a pcs for metal rimthey now blame it on me saying it is written on your invoicethose guys are not honest
I recently went into MetroWheels to get new brakes formy 2012 Hyundai Genesis. I was told up front how much it would cost and how long it would take. The person that waited on me was professional and friendly. I was able to wait comfortably in their waiting room sipping coffee and enjoying the morning news. It was a good experience. I recommend Metro Wheels to anyone needing wheels, tires or in my case new brakes. (They also do wheel repair.)
I am a female college student, and the last thing I want to do is spend more money than necessary on car problems. Metro Wheels and Accessories is a place where I don’t have to worry about that. They have great service and friendly staff! Very considerate and listened to what I needed. This is my second visit and I have not been disappointed. They care about their newcomers and regulars (as regular as you can be with tire problems, haha). I have now favorited this place on Google Maps because I never want to go anywhere else. Thank you Metro Wheels and Accessories!
I went to Metro Wheels to have a rim straightened on my Audi A5. There had already been an attempt to repair my rim by The Wheel Wizard.Let me tell you The Wheel Wizard is no wizard at all. It came back almost worse than before.Metro Wheels are the true wizards. Its perfect and looks awesome. No more vibrations!Well worth the expense which really wasnt much at all.Highly recommended!
I took my 2015 Toyota Tundra to Marietta Toyota for 40,000 mile service and tire sensor light resolve. At Toyota Dealership: 1.5 hours later Toyota technician says my car is ready -- I ask what was the issue was with the sensor. Its bad, says the Toyota rep - it needs replaced. Why didnt you replace it?, I ask. We need your approval says the Toyota rep. (And Im sitting in the waiting room). 😳😳. I paid the bill and leftFrom truck - -- googled tire sensor repairs --found Metor WheelFriendly and informative on the phone - said come in and we can do it in an hour. Just as friendly in person, efficient, no hassle or stupidity. Read sensors- right rear is bad - 40 minutes - we are done.Toyota Dealership -Quote $225 plus tax -2 hours -come back later .....Metro Wheel -Actual $100 - 25 minutes -drive there and had repair while I wait --Yehaa!!!!Refreshing experience --pleased!Check them out......
I came in with an Urgent need to find a rim for my Car. I called EVERYWHERE trying to find it and nobody could help me. I was referred to Metro wheels by another Tire place and literally within 10 minutes of walking in Tommy had not only found me the wheel I needed at a very fair price, but also had no problem expediting it for me so I could pick it up the next day. Wonderful Staff, everyone was very fast and efficient. Look no further, youve found the right place!
I feel like they have cheated. Tire pressure was going low slowly and I went there asking if there is any issue in rim. They took 150$ for rim fix which i m not sure whether rim had any issues or not. After some days it seems the issue was not fixed. When I went n asked, they said nothing wrong with rim but there is a nail in tire and 25$ for fix. I said I dont want and I ll fix it later. They come and said, we already fixed(I am sure they are lying). If they had fixed then I shouldnt have problem now but it is the same problem. Now I gave it again to Costco for checkup n now they are saying there is a bubble and need to replace tire :(
I would recommend this place to anyone! They provided me a quote over the phone, as well as pictures!!! Every other company that I called would not do that for me. They are very honest and upfront about repairs and replacement. I definitely look forward to doing future business with these guys!!! Thanks Meteo Wheels!!
DO NOT BRING YOUR RIMS HERE! THESE PEOPLE ARE CORRUPT! 7/17/2015 At 3.09pm I had to call the Cobb county police department on this company to enforce them to place my tire and rim back on my car for refusing to place my tire back on my car. On 7/17/2015 @ approximately 2:20pm I drove my car to Metro Wheel to have my Rim repaired for an estimated price of $275.00. A White caucasion female refused to place my original tire and rim back on my car unless I bought a new or used tire from their business. After their mechanic took the tire off of the rim to inspect the damaged rim, she claimed that the tire was damaged on the inside and told me that I needed a new tire as well as a rim repair job and tried to sell me one of their used tires. I explained to the mechanic and the lady that I had just bought the tire from Dekalb tire 3 months ago. The tire was still under warranty and I told them to place the tire and rim back on the car so I could drive back to Dekalb tire to have them replace the tire but they refused! The lady and manager claimed that the tire was damaged and their insurance company liability agreement would not allow them to place the tire and rim back on the tire if it was damaged. (They never showed me a copy of their insurance policy stating that) I then asked to speak with the OWNER of the store but the white man I was speaking with claimed that the white lady was the owner. Before the police arrived the manager offered to loan me a free tire to place on the rim so that I could drive off but once the police arrived He reneged on his offer and still refused to place the original tire back on the car unless I bought a tire from them for $80. COMPANY IS CURRENTLY BEING INVESTIGATED. YOU HAVE BEEN WARNED.
They require payment up front and Ill tell you why. I brought in a slightly bent rim. After 3 days I came back and noticed that the face of my rim had been scratched in multiple places. The repair manager told me there was nothing they can do and insisted that it was my fault. That is why they require payment up front so when your wheel comes back worse than before, theres nothing you can do.
Worst customer service ever! I was supposed to buy 4 used rims/tired but I changed my mind after the sales rep and manager told me that I could not have the rims and tires fully installed and test driven until I paid in full. This place will low ball you and then some. Highly unprofessional and unethical tire shop!
The overall appearance of the store was neatness and organized very well the staff was very friendly overall good feeling I had four tires Amanda from the car the tires took off the wheels mounted on for new wheels and it was such a comfortable environment I sit down in front of the TV not as comfortable chair in just took me a nap maybe an hour good good rating from this customer satisfied
Total reviews rating 4.7
169 Reviews for Metro Wheels & Accessories Inc. 2023:
Review №1
2022-05-10This shop was recommended to me by my service advisor at Pugmire Ford. The quality of the repair was absolutely worth the trip to Marietta. They are friendly people and did a fantastic job of refacing my wheel. It definitely looks better than the other three on my vehicle now. I recommend them to anyone needing a wheel repair. I will definitely use their services again in the future if needed. Unfortunately I dud not take pics of the damage but it covered 1/3 of the machined lip on the wheel. I did attach pics of the repaired wheel though.
Review №2
2022-03-05Honestly Ive only gone 1 time to this place and already love it, I wanted custom wheels and they showed me what they find with my preference and gave suggestions. I love the new wheels.Right now I highly recommend this place as they provide repair services, new wheels for your vehicle and even help with alternatives. Try it for anything tire/wheels related.
Review №3
2022-05-31Absolutely amazing experience. Metro wheels is the best tire and rim shop around Atlanta area. And the price was right! Ill never go anywhere else, they did the alignment perfectly, and the vehicle was absolutely perfect when I picked it up. I also found a set of rims I wanted.
Review №4
2021-11-23I was impressed from the very first phone call. Terry wanted to research a couple of options that satisfied my request. His quick return call provided me a couple of choices. It was an exciting experience due to the professionalism and passion that Terry offered. Many thanks for helping me buy new shoes for The Mistress!
Review №5
2022-03-21I love these people. Having to spend 2 hours waiting on my car was actually very pleasant. I was referred here from Mr. Tire after they couldnt find the leak in my tire and they told me it was probably a wheel issue ... Metro Wheels found a nail in my tire and patched it up quickly. (I was very grateful it wasnt a more expensive issue!)I also ended up having a problem with one of the nuts on my donut being cross threaded and the threaded bar broke off when they went to switch my donut and my permanent, but the guys at Metro talked me through my options and it was around a hundred bucks to fix it. They were able to get a new piece and attach it the same day- and the whole ordeal, including patching my tire, only took about two hours!The people here are clearly very knowledgeable, and they seem to really care about their customers. Im glad that Mr. Tire somehow couldnt find anything wrong with my tire because I got to come here where much more knowledgeable people work!!Terry and Michael were great, and I didnt catch the name of the man who removed the nail from my tire and patched it, but he was very nice as well. :)
Review №6
2021-06-03Metro Wheels is legit. I was given references to them via a couple local car clubs Im in from other folks who used them and had great experiences. I picked up a set of 20 year old period correct German made RH AG Cup wheels for my Porsche 996, and they needed not just repair, but full restoration. I worked with Omar, who was excellent at communicating the process and setting time expectations. These wheels were rough when I dropped them off, but the end result of the resto work Metro Wheels did is amazing. Theyve been on my 911 for two weeks now and are perfect. Great fitment, completely true/round and look just stunning. Ill definitely be coming back to Metro Wheels for any additional wheel work I might need in the future, and you should too.
Review №7
2021-07-22I came to get my wheels and engine filler custom powder coated for my C8. Not only did they did a wonderful job they did it ahead of schedule. The owner and manager Darryl went above and beyond to make sure it was exactly how I wanted and the price was more than fair. Would definitely recommend this shop. I use them for all my vehicles.
Review №8
2022-03-31The employees were very helpful.I They took the time to search and find the product I wanted. And they tested the part before charging me. The price! The price was very affordable for what I wanted. Also they informed me of what work was done and what to do in the future. Biggest thing was they did not try to sell me anything other than what I was requesting.
Review №9
2022-06-20Great place. It was hard to find a place with the size tire I needed but they had them in stock and got me right in and kept me updated the whole time while I waited.
Review №10
2019-04-29Amazing place to checkout if youre looking for new rims. The service was amazing because the staff was there to guide you choose what best matches your description of what you need. The staff went into detailed on the quote on how much it cost to buy the rims and installation. Its definitely a great place to go and checkout.