Delivery
Yes
Mike Patton Ford Lincoln in Lagrange
Categories
Location on the map
Lagrange, Troup County, Georgia, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Phone: +1 706-407-4747
Site: http://www.mikepattonford.com/
Site: http://www.mikepattonford.com/
Opening hours
- Monday:8:30AM–7PM
- Tuesday:8:30AM–7PM
- Wednesday:8:30AM–7PM
- Thursday:8:30AM–7PM
- Friday:8:30AM–7PM
- Saturday:8:30AM–5:30PM
- Sunday:Closed
Comments (199)
The service staff at Mike Patton Ford Lagrange is truly unbeatable. Taryn Jones took care of my vehicle issues and was an overall joy to communicate with. REAL DEAL CUSTOMER SERVICE. I HIGHLY RECOMMEND
I had service done on my Lincoln MKX today at Patton Ford Lincoln. Very pleased with my service.From the moment I entered the service department Taryn Jones ( long brown hair) greeted me with a smile, she is very customer service oriented. I appreciated her professional demeanor. I also spoke with Al in sales and he transferred me to speak with Bill. Both men were professional and very customer oriented. So refreshing. Thank you.
Getting someone on the phone is like trying to pull hens teeth. I actually went up there to make sure they werent being held hostage. They will bombard your phone and email if you give that info to them. Service department is on their schedule and will get back to you when they get around to it. They are friendly just not fast. Their work is good but not great. Overall, if you dont need your ride for a day or two or just want an oil change youll do ok.
My sales person Joshua Lee was unfailingly courteous, prompt, forthcoming, and pleasant to deal with. In my first experience purchasing a vehicle remotely he and rest of the staff at the dealership made everything proceed smoothly and quickly. Joshua went so far as to work on his day off to ensure things were lined up for the pre-purchase inspection and eventual pickup by the transport service. Highly recommended.
Mike Patton was superb in helping me buy the perfect car for my young adult son! In particular, Dave our sales guy was very friendly and knowledgeable of the product sold! Everyone was very honest in negotiating deals and answered all questions concerning the car and financing. The extra touch I appreciated was delivery of our car right at my front door! My son was very pleased to get his first car offering low mileage and great incentives! Since our purchase, Dave has followed up with us and has been available for any needs concerning the car. Im very happy with my purchase and would choose Mike Patton for my next vehicle!
Marcus Jefferson provided the best experience i have had buying a car yet. He was quick, knowledgeable, friendly, and honest. I hear all the time how people spend hours at the dealership but the experience I had here was the fastest that I have ever had. Plus he was able to work with me to get the best deal possible. Great guy! Ask for him when you ride up to Mike Patton in LaGrange. He can sell from all lots there!
My car was towed to LaGrange Ford on May the 3rd because it wouldn’t start. When looking to see what was wrong with the car, the transmission module was bad in the car. The part was on back order which is understandable, because there has been a shortage on many car parts. When the transmission module came in almost 2 months later, all of the sudden there was an electrical issue discovered. You just can’t convince me that this wasn’t known from the start when the car wouldn’t start. They told us the part needed was not on back order so they would have it in about 3 days. After the electrical issue was fixed, they then stated that it needed a new wiring harness, again this part could have been ordered and the problem could have been discovered way sooner. Last week we got a call that they had ordered the wrong part for the wiring harness and needed to re order. Our car is under warranty, and yes you are reading this right… they have had our car for 3 and a half months and still it is not fixed. As I stated before, I understand the first part being on back order, but I feel as if they have not told the whole truth, and have been putting the car on the back burner so they don’t have to fool with it for now. It is absolutely ridiculous that our car has been in the shop for 3 and a half months. Just a lack of integrity, communication, effort, and hard work in my eyes. If your car is at maintenance, you need to call non-stop for updates because it seems like they will do anything not to work on your car if you are not on top of them about it.
Jimmy Purnell did a great job putting my mom in her brand new car thank you for all your help
Best car buying experience EVER! Our sales consultant, Marcus Jeffson was such a great help and worked with us to get exactly what we needed. David Watts was also a tremendous help and I cannot thank him and his whole team enough. We will be forever thankful!
Good inventory but if you want one of these trucks as with any dealers right now you better take a wagon full of gold bars.
When I bought my car, I had a great experience but some of the underlying issues my car had were not discussed nor made aware. Two days after I bought my car, I noticed issues with the power-steering. Turns out the power steering had been an issue before and was a known issue too where a recall was available but whoever tried to fix it before placed shoddy after-market parts. Therefore no recall fix can be done. Tried to let this dealership know something was wrong with the car and they said it was out of their hands. Moral of the story I guess is to get the warranty....
Supreme personal service best dealership I have ever experienced. Rock solid maintenance staff who know what they are doing and do it with exceptional craftsmanship.I like this dealership and it’s staff so well that I just bought my wife a new car here also an as always I receive great friendly and personal service. These people are just great to work with. I highly recommend asking for Marcus if you are looking for a new Ford and shout out to Javier in finance these two are rock stars!
Working with David has been absolutely wonderful! He has a wealth of knowledge, expertise and professionalism! He is very trustworthy and explained everything to me in great detail! I am happy to have him be the one to assist me in finding exactly what my family needed. I Plan to come to this dealership in the future and recommend this dealership to my family and friends after my person experience as well.
I’ve bought 5 cars in the past and this was far by the BEST car buying experience I’ve ever had! Marcus Jefferson was my salesman and he went over and beyond to meet my needs. I was very impressed! He even had my car delivered right to my house! I highly recommend this dealership and thanks again Marcus!
Bought a used car had a few problems. They said they would take care of them witch they have. Not sure how well its going to hold up. I should have payed more attention to the tires two were below the wear bars ( my fault) but should have never sold this way. Ill look better next time.
Nate Villamor was very helpful and hospitable during my experience and purchase here. The sales personnel are very helpful when addressing your wants for a vehicle. Test drives are very efficient and they allow you to experience the full specifications of a car you are interested in. Javier was very hospitable when discussing financing and completing my purchase. Thank you for the positive experience!
Mike Patton ford is by far the absolute nicest group I have ever had the pleasure to purchase from! They were not difficult at all with my haggling and were very easy to communicate with and when i told them what I needed they had no trouble finding a way to do exactly what I wanted so i got an amazing deal on a great car from the best salesman ever and I will be going back when I purchase another! Well worth the time no matter how far you might be to check them out! I couldn’t be happier with my car or the service provided!! Joshua Lee, Best salesman in the south! . #leeveittome
I took my Ford Escape there for a check because my temperature gage was running high and the technician looked at the vehicle did absolutely nothing add coolant and charged me over $100.00 for this service. Two months later I was having the same issue. Thinking they already new my vehicle. After doing a pressure check they found a small leak in my lower radiator hose. They called me back with an estimate of $740 dollars I called a tow truck and had my vehicle towed somewhere else. To add salt to injury they called me $140.00 diagnostic to release my vehicle. I always use Ford dealership for my maintenance on my vehicles but they have lost a customer for life. Good by Mike Patton Ford.
My current experience was very good. Elizabeth was as usual, courteous, efficient and friendly. She ensured that all aspects of the maintenance and work on my truck was up to standard and there were no problems. My concern was that I noticed that none of the staff wore masks or protective coverings. During these times of pandemic and Covid-19, it seems that businesses who state and claim to have their customers safety and satisfaction as their main priority have a strange way of showing it. I couldnt wait to exit the service counter area due to my uneasiness. I am one of those at risk persons and really must be careful as to how and where I go and who I come in contact with. This is my main concern in my efforts to keep myself and my family safe.
Jimmy, Stacey, Quentin and Javier where all great! They all worked hard to get us the payment we needed and made sure we were satisfied and happy with our purchase. We had gone to many dealers and had had many bad experiences before coming here. The whole car buying experience at Mike Patton was great! There was no pushy sales guys, no hurrying through anything. Everyone was kind, relaxed and took their time with us. I was so happy, that I took my brother in a week later and he also bought a new car and had the same great car buying experience. Thank guys! I will highly recommend you to everyone I know!
I was in and out in record time with the exact vehicle I drove an hour to buy! Marcus was accurate with his information and the entire team, including GM David, made us feel top priority! I am so happy with the deal I received and will be back!! Thanks Mike Patton!
My experience at Mike Patton Ford was probably the smoothest I’ve ever had.I chose this dealership for one reason only....Marcus Jefferson!!!I’ve known for some time about his professionalism and success rate, so my first phone call was to him.Financing was Obtained easily, it didn’t take long and I received what they promised me.There were no games played during signing, and I was in and out in no time.They will see me again.
Caleb was an excellent helper in buying my car. Very knowledgeable and helpful. I would definitely buy from him again.
I’ve had an awesome experience with Mr. Marcus Jefferson at Mike Patton Auto in LaGrange, GA. A very respectful and easy-going guy when it comes to buying a vehicle. The process was smooth and stress free and in no time, I was driving off the lot in my brand new car. I would definitely recommend him for purchasing your next vehicle.
I have purchased my last two vehicles from Mike Patton Auto! They have always made sure to help me find what I needed and wanted! I will only purchase from Mike Patton Auto! They make it so very easy and stress-free. I also enjoy having my vehicles serviced here! They make sure to take great care of me and keep me safe on the road! Thank you to everyone involved!
I had the best experience from the time I entered the doors of Mike Patton Ford dealership in Lagrange, GA. I received speedy service and professionalism immediately. Jimmy and Javier exceeded my expectations of making me and my husband feel welcome and comfortable. They are the true example of what exceptional customer service should look like. Mike Patton, you have great workers that truly uphold the motto and mission of the company.
I was recently at Mike Patton Ford to purchase a new Ranger for my fiance. Stuttering Dave Hamby met us and I couldnt have been happier about the service he gave us. Dave really worked hard along with the finance department to get us into the truck we wanted at the price point we needed. The overall level of customer service at Mike Patton For was fantastic and I cannot say enough good things about Dave. Ask for Stuttering Dave when you go and hell take great care of you.
Recently (1/2020) bought a truck for an early birthday present for my son. We met salesman, Joshua Lee. Joshua presented options for our purchase, followed through timely with every question we asked. No hassle whatsoever; very straightforward. Also, demonstrated excellent customer service as we had to bring the truck back (we live about 45 minutes away from the dealership) for a spray in bed-liner. Josh knew when we were expected to arrive and met us up front. He did the same the next morning when we picked it up....and had a Ford hat waiting for my son! Took a picture of him with his new truck.... We felt he really went the extra mile to make this special for my son. Would recommend Joshua Lee.
I rated a 3 out of 5 because MP Ford did really good & then really bad!First the really good. I have a 2017 Ford Fusion Energi. I started to work on Monday and when I entered the car no dash lights came on which told me the car was not normal. After pushing the start button several times, the car finally started. I limped into your dealership at 8:30 on hybrid battery power alone without an appointment. Told them to check both batteries. They replaced the small engine ignition battery and I was on my way to work by 10:30. VERY GOOD!Now for the bad. I was told by the service writer that there was a $129 inspection fee that would apply to the repair if made. I was then told that the battery would cost $175. I approved. Then I was told the car was ready but after they replaced the battery the car still had a communications code so they had to re-program the computer so they had to add a little more to the bill. When I checked out, the bill was almost $300! That was NOT a little more by my definition. When I asked why they did not tell me beforehand to get my approval, I was told, Im Sorry but the technician proceeded to do this 1 hour task ($129) without telling the service writer so I took $30 off the bill. When I reviewed the bill, there was no $30 discount, there was a charge for the battery & installation charge that I approved; a battery tray I did not approve and a $129 labor charge I did not approve plus to add insult to the fictitious $30 discount there was a $9.98 shop supplies charge which I know is a % of the bill but in this case I know they did not use any shop supplies to change a battery and could have been waived as good will but was not.I had to go to work so I did not have time to debate these issues but I knew I would be asked later so here is my thought. MP Ford has a good customer caring business ethic which sometimes does not make it down to all employees. This is not offered because I want any consideration. I hope this review helps you to improve. Thank you for getting me back on the road on time.
Communications with Service Desk is great. They keep me informed. The mechanics are top shelf. They fix what needs fixing and inform me of things coming down the road and about things that do not need fixing.I recommend Mike Patton Ford as a honest and quality driven business.Tommy Hill
Hello my name is Santrice, I recently purchased a 2020 Honda Pilot from Mike Patton LaGrange Ga. Marcus Jefferson was an outstanding salesman; careful to consider and take care of all of my needs. Marcus was able to successfully help me within an hour and I am not easy to please. Thank you so much Marcus for my new Honda Pilot.
If I could give this pitiful excuse of an establishment zero stars I would. David, the “sales manager” at this theft shop will spit you absolutely any price that you want to hear, just to quickly jack it up when you go to sign the papers regardless of what you agreed on with him. Mike, the sales staff that helped us originally seemed nice but be aware that these sales associates only run from their desk to David’s office as he has his feet kicked up on his desk. Seems to be a lot of “misunderstandings” between the staff and their customers, especially when it comes to their dollar bills. There is not one thing about this experience that I would recommend to anyone, EVER. Save your time & money. Avoid Mike Patton Ford like the plague.
Very happy with the new Ford F-250 I purchased from Mike Patton Ford. This is the third new vehicle I have purchased from Mike Patton. I have been pleased with the service provided each time.This is not like your typical car dealer experience. The staff provided top notch service and they were determined to get us in the vehicle we wanted.Quentin in the finance department took the time to explain to me my financing and payment options, which made for a stress free experience. Anyone looking for a new or used vehicle should stop in at Mike Patton Auto. Genuine people that look out for the customer.
I had a great experience with Joshua Lee. I was in need of a used car and he listened to my needs and budget and made sure to make sure it worked out for me financially. I would definitely come back again to purchase another car and schedule a service through him.
Josh Lee and Javy Camacho were the most hospitable men. Trustworthy and worked within my price range. Trust worthy people and will come back for my next vehicle. Definitely 5 star worthy. Also added a military discount! Recommend calling these guys.
Very Great Service, Customer Service Excellent, Once Gentlemen by the name Mr. Marcus was very helpful while helping us purchase our first car. He really loves helping his customers. I could tell he was a man Of God and that he really loved his family! Mr Marcus made our visit very memorable. I definitely recommend if you visit Mike Patton In LaGrange, GA to see Him as well as the other great staff. Very helpful!
Went to Patton Ford looking to lease a new truck. Before we even got out of our vehicle, Marcus Jefferson greeted us with a smile and asked if he could help us. I said yes. Went and sat down and told him the type of truck I wanted and he found one, went over the details and was very professional. He was very concerned that we had what we wanted, with finances and features. We settled, paper work signed and left with a beautiful Ford F150. I reccommend if your interested in buying or leasing, you ask for Marcus Jefferson. We went to other Ford dealers and they didnt seem interested in helping us. I highly recommend Patton Ford. Made a good friend today too.
It was my first time buying a car. And I was so nervous and unsure on what I needed and needed to do. But Marcus Jefferson was a big help. He made my experience so smooth and easy. Took all the nerves away. Im so grateful for Mike Patton and Marcus Jefferson. Thank you guys❤️
Recently I was in the market for a 2020 truck.My experience at Mike Patton dealerships was outstanding. A Mr. JORDAN MCCRAY first assisted in looking at a Ram Big Horn. He then on his own suggest a look at a F150xlt. A Mr. Marcus Jefferson was introduced as the salesperson. His presentation was very low key with plenty of knowledge pertaining to the F150xlt. I would recommend both Mr. Jefferson or Mr. MCCRAY as persons to deal with if anyone is in the market for a new vehicle.
Everyone at Mike Patton is very friendly,helpful, and professional. Misty Moore is the best! She helped me find the perfect car! The whole process was very efficient. Did not have to wait around for hours like at most places. Overall my experience was outstanding!
Amazing sells and service. I bought my truck here back in January and was shocked to find out they were truly honest people. They were upfront and and answered all my questions. Jimmy was an excellent salesperson to work with. He was friendly and very good at his job. Buying the truck took no time and we were back on our way home. Service department is top notch as well. I drive over an hour just to get my truck serviced here because the dealership need where I live are just penny pinching for everything little thing.
I bought my 2017 Fusion from Mike Patton Ford in November. It was a great experience. I had Joshua Lee as my salesman and he went above and beyond to make it easy on us. He even delivered it to my front door. Told him what price range we were looking at and he made it work. 10/10 would recommend. #mikepatton #leeveittome
I had an awesome experience at Mike Patton in LaGrange. Their customer service was excellent and my salesperson named Porsche was exceptional. She had worked with me for a while calling me and checking up on me. I am truly grateful for all their staff and for allowing me to purchase the vehicle of my choice. Love ❤️ them and will recommend them to everyone I know. Love ya Porsche!!
Mike Patton has the most professional staff. The sales department and the financial officer we used were so very accommodating . We will always use Mike Patton for all of our Auto Sales. Thank you!
Mike Patton auto and the crew did a great job getting me the car I wanted. Walked in with a wild request and they had no problem finding me exactly what I asked for. Took a few days to get the car in from across 3 states and through the auction process. But once it was here the buying process was speedy and easy. Got me a great rate and my payments are close to what I wanted. Glad to be a part of the Mike Patton family :)
Many thanks to Mike Smallwood!! He and Hillary out front have made our Ford purchases a great experience! Mike is the most responsive and proactively-engaged salesperson with whom weve dealt - as a Ford customer, his time was my time. He certainly knows the product line and answers all questions thoroughly! After the sale, he does not forget that he represents a great company and remains very helpful!
Jimmy is great!!!! He is the go to man. Honestly handled me better than the guy I met the first time with my first car. I can finally say I don’t have to go through any problems anymore with ppl who don’t know what their talking about. He knows how to make you feel comfortable for sure. Thank you so much again Jimmy L.
Just purchased a new 2020 Jeep Cherokee from Mike Patton in Lagrange. Joshua Lee was our sales representative and was awesome. He was very informative, easy to work with, and got us exactly what we wanted.
I purchased a vehicle on 8/12/19. The buying experience was good. However, after I purchased the vehicle I started loosing faith in Mike Patton Ford. First issue was that I have owned the new truck for right a month. My birthday was coming up and I needed to purchase the tag for the vehicle. I went to do so and found that the dealership never registered the vehicle and it ended up taking me two trips to the tag office before I finally received my plate. This took 3 phone calls to the dealership.Second issue, I received a letter in the mail from Mike Patton stating that the letter is in regards to a recent application for finance and that it “either means I was denied for financing or that I may have a different interest rate”. I once again called in and could not reach my salesman or anyone to get clarification on this letter. Several days later, I called back and spoke to the salesman. He stated that someone hacked into their computers and that’s what the letter is in regards to. He said that he would find out for sure and embrace back out to me. No one has as of today.Third issue. I received a call from the Bank of which I had my previous truck financed through. They stated that the payment is late. I explained that I traded the vehicle in a month ago. They replied that I need to reach out to the dealership, because they have not paid the truck off yet. I once again have called in with no luck.I have been trying to call and get clarification on everything and I have not been able to speak to someone to get answers to my questions. I do not recommend using this dealership. I only regret that all of these issues started occurring after I sent in the dealership survey. I will once again try and attempt to call someone to get answers.
I was at Mike Patton Ford today for routine maintenance check. I could not have received any better service. Everyone was very professional and work was finished in a timely manner. I was even welcomed by the salesman who helped me with the purchase of my 2018 Ford Edge, Jimmy is great.
Customer service was absolutely great! Kenny took care of us and kept checking on us because the service was taking longer than expected but the reason for the 3 star review is because the pricing in the service department on the website was way off from the price I had to pay (like triple the price). My wife was the one who took my vehicle there so when I got off work I got on there website to do the text thing and ask why the price didnt match, waited an hour with no reply(besides the automated one) so got back on the site and text I figured I wouldnt get a reply. Then received and automated one that said they were now closed .
Stephen Clark was amazing he was easy to work with and even though I didn’t know exactly what I needed he helped me figure it out and got me fixed up!! Would highly recommend Stephen and Ford!!!
This is where we brought our Dodge Journey, at Mike Patton. We went there to find out what options they had for Ford Transit. They were just great. It was a pleasure working with Amber. She was very patient. She answered all our questions and presented us with excellent options. We were not quite ready to buy yet and we want to make sure we get the right model with the features we want at the right price. But, thats where we will go when we are ready. Thats a dealership I can easily refer anyone to. They also had complimentary snacks and water, and a kids play room
My sales representative Michael Smallwood was very helpful and knowledgeable. I explained to him what I was looking for in a vehicle and he didnt waste any time by showing me all options available. I had a great experience with Mike Patton Ford and would recommend Michael and the other guys that helped to anyone
Worked with many dealerships and this was by far the best experience. Friendly and honest sales staff. Was also very knowledgeable about cars on lot and they have good prices. This is a place I would highly recommend to my family and friends. Ask for Mason- he is great to work with. You do not feel like just another person on the lot here.
Met David Hamby today at Mike Patton Ford. Best attention to customer service I’ve seen. This man truly owned the customer experience. It you need a vehicle and want the process to be seamless ask for David, then get ready to ride! Thank you David!
Michael Duke went far over and beyond any service Ive ever gotten from any salesman in the auto industry. He was a perfect gentleman and finally found the vehicle I was wanting. This is not my first transaction with the Mike Patton auto family, but it was my smoothest and he made it very easy enabling me to get the product I wanted with all the credits he could get me. I would never hesitate in recommending him to anyone that is interested in a vehicle. Thanks Mike!
David Hamby has been working with me in the process of buying a new car and I couldn’t be more please with the results so far. We are so close to picking out a great future vehicle for me. His customer service is phenomenal.
Jordan was Very knowledgeable about the vehicle we purchased and assisted with getting apps on our phone. He is a very pleasant young man. The finance department was very pleasant.
Mike had us in and out within 2.5 hours- from identifying the vehicle we wanted, credit options (their creditor beat mine), test drive, paperwork and delivery. Phenomenal experience from when I walked in the door through the follow-up phone call to make sure everything was still good. I highly recommend this dealership to anyone in the southwestern Georgia / southeastern Alabama area.
Symone is a wonderful salesperson. She assisted me with purchasing my new vehicle. Symone helped me while I changed my mind (a few time). After purchasing my new Ford Edge, Symone showed me how to operate all the bells and whistles. Wonderful experience. Excellent price; they helped me get every discount and rebate available to me.Thank you to everyone at Mike Patton Ford who helped me.
On 3/23/20 I made an appointment with an associate of Mike Patton Ford to have service performed on my 2018 Ford F-150 Black Widow edition truck. I explained that I needed three services performed on my truck – 1) Oil Change and Filter Change, 2) Warranty claim for door latch freezing in cold temps., 3) Moonroof popping when opening and not closing on one occasion. The person I spoke with made an appointment for 8:30 a.m. on 3/24/20.On 3/24/20 I arrived at the Mike Patton Ford Service Dept. about 8:15 a.m. I spoke with a gentleman upon arrival. The gentleman did not know I was coming and asked how he could help me. I told the gentleman that I had an appointment and since he was not aware of my appointment I proceeded to tell him about my three service items. He said they could change the oil and filter, he then said they would not do anything on the door latch warranty claim unless I was having problems (this seemed ludicrous to me being that Ford instructed me to take my truck to the dealer to get it fixed), I told him I had experienced an issue with the driver’s side passenger door latch a couple of months ago when it was very cold. Regarding the moonroof, he said they would probably not be able to work on the moonroof because they would most likely not have the parts to fix it and it may take a while, etc. I was disappointed but left my truck anyway, I was told that I would get a call letting me know when the service was completed on my truck.I returned to the dealership around 2:50 to see if the service was completed on my truck.I had a coupon for $24.88 for Oil and Filter Change, top off fluids, and multi-point inspection. I was charged $51.00, I questioned the charge and told the technician that I had a coupon for $24.88. We walked back inside to see the paperwork, my coupon was stapled to my paperwork inside. He said that my truck needed 9 quarts of oil so that was why the cost was higher. He said that they knocked off $10 for the discount. I asked to see the invoice and he then said that they rotated my tires which we discussed, we did not discuss but that was ok, he said that was $5. I then started looking closer at the invoice and started calculating the cost in my head and he then says they can knock off another $5, bringing the total down to $46.00. Even though I thought I was still being overcharged, I went ahead and paid the $46.00. I then got to my truck and noticed that they did not rotate the tires, the reason I knew this was because one of my rims is damaged and it was on the rear passenger tire when I arrived and it was still on the rear passenger tire when I left. I also noticed that the paint was chipped off the inside door handle, which was not chipped when I took my truck in for service. There was also grease left on the console.In summary, being that we live in a small town, I always try to use local businesses whenever possible, however due to the extremely dissatisfied service received at Mike Patton Ford and the fact that I have completely lost trust in the dealership, I will not be returning to this dealership for any other service or any other future vehicle purchases.
Had an awesome experience from the On-Line department to the Ford sales team. We were looking for a dependable used car and found one on line, they directed us to the sales team where we purchased our new car. This was our fourth car purchase from Mike Patton they have always gone above and beyond in meeting our expectations.
I recently purchased a Ford F150 FX4 and the service I recd was outstanding. My salesman was Michael Dunn, he is a 5 star. The whole experience was outstanding. My family has purchased 5 vehicles from the Patton family and wouldnt shop anywhere else for an automobile! Best of the best!!!!
Dropped off vehicle for recall service. I love Mike Patton, bought my first car from there, but the customer service I received was far below acceptable, the representative was extremely rude and showed no courtesy whatsoever, very disappointed. I know we all have bad days, but to be so discourteous was truly a shame.
Mike Duke was straight up!! He treated us with utmost respect and honesty! So nice not to feel like we were being taken advantage of... Kept us excited through the truck buying experience... Instead of that sick feeling you often get when you feel people werent really on the up and up... Excellent experience!!
Me and my husband drove all the way from Opelika AL to buy a truck. We compare prices around the area and one got to beat their price! Joshua Lee was our sales man and he went above and beyond to answer all the questions and helped us all the way! All the staff is really friendl! Will be recommending everyone there! Thank you guys!
Josh and Stephanie were very helpful. I have had problems for months getting correct repairs on my truck, no longer. My truck was unsafe for driving, this team got my truck back to being safe to drive and made sure I had everything I needed, performed repairs needed and kept me in formed. I am grateful, I will return for all my maintenance and repairs.
I loved my experience here! Im from lagrange and I wanted to buy a car locally. I was looking for a car and I met with Joseph Pope and he was amazing. He was very forward about details with the car and the fees. I was very satisfied with the sales person as well as the owner of the dealership. Very happy and would highly recommend buying a car with Joseph Pope, if not Joseph Pope, anybody else!!! Great people and great Place!!
My latest Service experience at Mike Patton Ford was very pleasant. The dealership took great care of me! So when you go to the Service Dept. - see Mr. Bud Whyte or Jeff Rodriguez and they will hook you up...
I recently went in to get a 30k mile service done at Mike Patton Ford. I have bought my last 3 vehicles there and they have been the only people to ever touch my truck. I scheduled the appointment for 8:30 am and they told me it would be an hour and a half to two hours. So me and my son went to eat breakfast and hang around until 11 thinking that it would have surely been finished by then. However, when we arrived they told me that they had to pull off of my truck to work on a sheriffs car that had came in. I was fine and understanding and asked how long it would be. I went to check on everything and heard one of the mechanics telling that they had not even touched my truck that it would be next. I was calm until this point when I realized that they had lied to me in the first place. The service manager tried to smooth over the situation but I wanted my truck and wanted to talk to someone over him. I tried to talk to Britt Gilmore, the General Manager over the dealership. When I went into his office I was trying to tell him the situation (and of course I was upset at this time) and he told me If you would hush for a second... and that was what did it. I told him, I would hush whenever I get ready, and he told me that, we dont need your kind of business.With that being said, I will never be going back to the Mike Patton Auto Family. Regardless of the situation and how mad I was, you DO NOT ever treat a customer the way I was treated. I was lied to by them and then insulted by the man who was supposed to fix it. It is sad to see a long standing relationship come to an end like this but I will never be back.
Mike Patton is the best place to buy from Employees are very good well informed. Love Mike Smallwood my salesperson. Had my MKZ for 4 years and he still takes care of my car and sees that job done right. Hillary White at front desk awesome always has smile and hug for you.Thanks for awesome work well done
Mike Duke helped us find our ideal truck. His patience with us & in depth explanations of all of the jargon we dont use on a daily basis was second to none. Very professional & compassionate. Will seek Mike out again for any future vehicles we want to look at. And as a special bonus, when we mentioned the Humane Society he gave a donation.
Marcus Jefferson helped us with purchasing a GMC Acadia professionally and friendly . He is definitely a wonderful car salesman, go to him for all of your buying needs. Amazing experience!
I throughly enjoyed our salesman Joshua Lee at Mike Patton Ford Lincoln in Lagrange Georgia! Hes professional and yet so down to earth. Youll feel like youve known him all your life. Hell work hard to get you the vehicle you want at the price you want. Ive bought many vehicles and dealt with a lot of salesmen. He by far surpasses them all and will be the first one I call up when I buy 2 cars for my kids next year. Call him up and I promise you wont regret it! #leeveittome
The service was very professional and the sales as well as the finance section were absolutely customer friendly. Good test drive route. Every question was answered. Kids friendly and on top of that they had condiments for customer and kids. I can only recommend this dealership and will return for future purchases.
We worked with Mike Duke and had great service. This is the 3rd vehicle I have purchased from Mike. He and Quinton Vorel in financing have really been both professional and straightforward. I recommend Mike Patton Ford for a great buying experience.
I had an awesome experience at Mike Patton! I told them what I wanted and my budget and they made it happen! I will definitely make this my home for all my vehicle needs! Thank you all so much!
No better environment to buy a car ... ANYWHERE! Friendly beyond expectations. Extremely accommodating to our time restraints and for every question. Our sales professional -- Chris Pankey, was fully knowledgeable and took the time to show and demonstrate all things for my wife and myself to understand. No haggling! Best way to sell a car. Convinced of their utter integrity. You have to experience it to believe it. And the finance manager -- Quentin took great care to walk us through all other aspects of our purchase. Love these guys!
Marcus and Javier were great to deal with. Everyone at the dealership was friendly and welcoming. Great place to purchase a vehicle! Would highly recommend Marcus to anyone looking to purchase a car!!
Jimmy was an outstanding sales associate. The buying process was very easy and relaxed. I will definitely be back when it’s time to get a new vehicle.
I didnt have an appointment but was worked in, wait was reasonable.
Joshua Lee is a very friendly and patient salesman. He did a great job on explaining and answering all my questions! He will definitely be the one I recommend as a great salesman!
DAVID HAMBY has excellent customer service he handled the most difficult situation i had . he helped me get into the car of my dreams and it went soo smoothly i am soo happy with my new car..when you go please ask for David Hamby i guarantee you will be soo satisfied with your experience
I purchased my truck from Mike Patton. Over the weekend I had a engine misfire error which required service. On Monday morning, I showed up at 7:30 without an appointment because I had to travel out of state and needed transportation. Fortunately, there was a TSB for the issue and I was on the road at 8:45. Elizabeth and the service staff are always willing to accomodate.
Car buying experience great! However having serious issues trying to get my tax payment overage they are holding. Several calls over the past week and zero response. This is theft regardless if someone forgot to mail it. Next call Monday will be to the State Attorney General office. Hate that it has to come to this.
David Hamby has been fantastic providing both knowledge of product and time to help not only myself but several of my friends find the right vehicle that suits both, individual needs and financial guidelines. Will be sending anyone inquiring about a new source of transportation straight to him at Pattons Ford.
This company has been the best dealership ive experience ever.. My salesperson Marcus Jefferson was completely pleasant to work with to buy the Car.. He made me feel totally at ease and that hasnt been the case in the past dealing with a car dealership.. Mike Patton i wanna say thank you
Caleb S. was very helpful with assisting with my purchase. Would recommend for future vehicle needs.
Great dealership. Mike Smallwood and Elizabeth in Ford Service are tops. Really put them thru the ringer at times but they come thru with flying colors. Have been dealing here for several years and the Service Dept. is what brings me back. Very pleased.Phil JohnstonPhil JThomaston, Ga
Mike Duke was my sales person & was knowledgeable and courteous. I never felt like I was being sold anything & felt free to shop freely on the lot. Found exactly what I was looking for, thanks to Mike. Very pleased. Give them a chance to earn your business, Id be surprised if you dont like the experience.
Elizabeth watts always takes excellent care of our lincoln,and our concerns,she is very friendly and ready to help with any concern,she makes sure we are satisfied before we leave. thanks also all the folks at the dealership for being caring great people areal thanks to Elizabeth Watts she goes out of her way to make things RIGHT Thanks
Great people, Great prices, Great experience. Overall from every aspect the very best place to find the perfect vehicle to fit your specific needs. Very wide selection of new and used inventory. The people here truly care about one thing, the CUSTOMER.
Candra Winston was an amazing saleswoman. She went above and beyond and to make sure that I got exactly what I wanted. She had my car delivered directly to me. She is truly the best at what she does!
Purchased a used car here and wont make that mistake again. While everyone was nice and easy to work with, the car I purchased had a problem from the get go that they refused to fix. While I know that used cars are sold as is, this car had a leaking sun roof which I obviously couldnt see before hand since it wasnt raining. They delivered it the next day and I noticed it but thought it was from them leaving the door opening during delivery since it was pouring ran at the time. Rained again two days later and notice the headliner was wet again. Their response was basically that I should have purchased a warranty, which from my previous experiences wouldnt have covered a seal anyways. Wont purchase from them again.
Yes, I work for Mike Patton Auto Family. However, I have seen this dealer in action, they dont and wont compromise their Christian values for the sake of a deal. They treat their customers, all of them, with the utmost respect and integrity of the likes I have never witnessed! I hope you will give these folks the opportunity to earn your business! -Jim Shores / Used Car Director
My recall job was great. The oil change I had done cost me money. Had a flat and couldnt get the lug nut off. Reason my lug nuts were stripped. The man at Ford Garage did it. I took them in showed the manager. No I wasnt paided for them. My tires got placed at another store . For that reason. Women can change tires .but 2 grown men could change those tires. Couldnt break those lose. I will not let them touch my tires again.
Purchased an experienced ford escape. Grant Grace was my sales consultant. Grant was attentive, supportive and involved. At no point during the purchasing process did Grant ever come across as push or make the statement what is it going to take.Would recommend any One looking for a car or truck visit Mike Patton dealership.
I met Dave Hamby when I bought a car from the dealership where he previously worked. I have to tell you he is the best salesman ever! He is so well-informed, but not pushy at all. I always dread buying a new car but, for the first time in my life, the experience was actually pleasant. He asked a lot of questions about what I was looking for and really listened to my answers. I had a lot of questions, too, and he knew most of the answers; if he didnt, he immediately researched the answer for me. Mike Patton Ford is lucky to have him.
Took my 2018 f150 in to service some warranty issues, left it with them for a week! They fixed the minor issues and told me everything was done when I drove it off the lot I realized they did not fix the engine noises I specifically requested them to work on! Sounds the same if not worse! Thanks Carson
This is a great family owned dealership. I especially enjoy visiting with David Hamby. He is very welcoming and down to earth. You have a great employee in David.
Marcus Jefferson helped me and my wife again on a vehicle. Hes the only salesmen that we will work with. He did a great job again
Very kind and understanding about my financial situation. A price was quoted and when finished it was $50,00 less than I had expected. I like that the service people are so kind and respectful; always eager to help the customer!! Thanks, Service Department and . Mr. J. HicksRespectfully,Terrie Tucker
Our visit to Mike Patton of Lagrange was great. Friendly staff and a welcoming enviroment! Our salesman, Mike Smallwood got us just the car we wanted, and then some. It didnt take all day . Within a couple of hours we were riding home in a car we love. Mike was honest and straight foward. All around great salesman. We will be Mike Patton customers for life.
Best auto buying experience ever!! Jimmy Purnell & John went above and beyond (going all the way to Mississippi) to search for and find the exact truck I wanted with the exact features I wanted all the while staying within my budget. Will definitely recommend!!
This is the second time I’ve had an oil change and then get home to find an oil leak. I’m not happy with my dealership, Mike Patton Ford service department right now, at all. Would appreciate someone getting in touch with me, I’ve left a message for them through their answering service.
Josh Lee is THE MAN! He is very personalable and knowledgeable. He sold me my Ford 150 and now my ladi a Nissan Armada! He made purchasing very easy. Thanks JOSH!
If you need to buy a car go see Joshua at Mike Patton! He was patient with our decision making process, and we never felt like we were being pressured to buy! He made a typically stressful process easy!
Joshua Lee is GREAT!!! He went above & beyond customer(me) expectations!!! He did not stop until I was satisfied!!! Need a vehicle?? Check out Joshua Lee at Mike Patton LaGrange Ga!!
If you want great customer service Nate Villamor is your guy. He’s kind and prides himself on you knowing every piece of information about a vehicle so that before you leave nothing is misunderstood.
Friendly, honest, and a pleasure to deal with the staff from start to finish. Made purchasing a vehicle a pleasant positive experience. I will not go any where else for automobile needs. Highly recommend for excellent customer service!
Michael Smallwood was my salesman when I bought my Ford Fusion from Mike Patton Auto Sales. The sale went smooth as could possibly be, Michael was very efficient and professional, and I enjoyed the buying experience. I will definitely shop Mike Patton of LaGrange in the future, and will definitely use Michael Smallwood.
Wonderful Experience buying my new Ford Escape. Mike Smallwood is an awesome sales person to work with and very knowledgeable. Thanks it was a pleasure doing business at Mike Patton
Your next new or used car needs to come from Mike Patton Auto Family! I cant speak enough great things about the overall service received from here! When you do go or make a call to inquire about something, be sure to ask for Dubble! Top notch rep and very accommodating! Thanks again Dubble and to the Mike Patton Family!
Great buying experience at Mike Patton !Marcus Jefferson is a very professional salesman!I highly recommend him for your next car purchase!
Marcus is a very excellent car dealer to work with. His proactive customer service is second to none. I appreciate doing business at Mike Patton’s car dealerships because of Marcus.
The service was great at Mike Patton. Marcus Jefferson was my salesman and he helped my find exactly what I wanted. Wasnt there 30 mins. And I was totally satisfied with my purchase.
Mike Duke has treated my wife with the utmost courtesy and proffessionalism possible during the purchase of her replacement auto.I would highly recommend him to friends and family.Marc Hicks
David Hamby was by far the most helpful salesman I have ever worked with. Kind and straight forward, not pushy. Will send family and friends his way
Wasnt really concerned about what I wanted and kind of gave me the run around on pricing until I showed them other dealer pricing. I almost paid a lot of money for a lot less options, but luckily I went elsewhere and got a good deal.
Went with a friend to purchase a vehicle from Mike Patton Ford Lincoln. We spoke with David Hamby great customer service from this young man and had an all around great experience
We had a great experience with Mike Patton Ford when we bought a car for my daughter. Marcus Jefferson is the best!! Wouldnt go any where else.
My husband and I had a great experience with Mike Duke at Mike Patton Ford! He went above and beyond to get us a great deal that did not take all day!! I recommend this dealership.
They were AWESOME! Very attentive and caring. I was Vinces first sale and Im proud to be. He has a bright future there. GOD BLESS THE MIKE PATTON FAMILY💖💖💖💖
Marcus Jefferson was the best customer service Ive ever had in buying cars in the last ten years of me buying car.... he was nice plight and very professional... Ive had my car for 5 years and I got the best warranty coverage from Mike Patton dealing with the best car salesman in town Marcus Jefferson... Thanks Mike Patton
Salesperson initially spoke with was great, didnt seem like the gentleman who test drove the truck i wanted to sell was knowledgeable about engaging dodge 4wd. Other than that staff was courteous and seemed helpful
Mike Duke has made this experience very pleasant. There has been no pressure...just a strong willingness to meet my needs and desires. This has been a overall great buying experience.
I experienced excellent service at Mike Patton. Very friendly and courteous service. My salesman was Marcus Jefferson. I would highly recommend him.
Had a great experience with David! Overall excellent experience! Exceptionally curious and informative rep! Will definitely look for David again when looking for a vehicle.
LOVE the Mike Patton Auto group! !!! I just bought my first car at the Ford dealership. Michael Smallwood was my salesmen & made the whole process quick and easy! 👍🏻👍🏻👍🏻
Quick and easy, in and out both times in under 5 minutes. Bought my truck here in 2016 and have zero issues after 45k miles. Patton does it right.
This has got to be the best dealership I have ever done business with!! Sonny was amazing with getting me into what I wanted and exactly what I wanted it for!! I love my car!! Thank you guys so much!!
My experience here was really great! The customer service was very clear and helpful. Nate Villamor helped me out a lot. Would definitely recommend to my friends and family!
Nate villamor is the man !!!! He’s is very helpful and he has very good customer service!!! He’s kind and understanding if u need anything he can work with you !!! He really helped me out the other day !!! I really appreciate him. Thank you Nate
The process was Fast and easy. 45 minutes and I was out! Thanks to Marcus Jefferson and his team for making this possible. This is my 2nd vehicle purchasing from him
Grant Grace was the salesman and was very helpful and knowledgeable regarding the Ford Edge we purchased. Our experience with Mike Patton ford was excellent.
Everyone here is super nice they have amazing customer service! This is the best dealer Ive ever been to!! I dont go anywhere else. These guys are AWESOME!
Had a great experience with Mike Duke while working with him to purchase a vehicle from Mike Patton. Duke was knowledgable and patient as he walked us through the purchasing process.
The customer service was very well. I would highly recommend anyone to go to Mike Patton Ford. Thanks for doing all you can Jimmy to get me in a vehicle.
Robbie Robertson at Mike Patton Ford helped me find my perfect car. No pressure. He was focused on finding the car for me at the price I could afford. Great car buying experience.
This is such a wonderful place to buy a car. I have never visited a dealership that cares so much about its customers. I recommend all of the Patton dealerships to anyone needing a car.
Excellent Service! Chris Byrd got me in and out very quickly! Im always satisfied when I leave the Ford Service Center. Thanks a lot!
Professional and courteous are the words to describe the people at Mike Patton. Great truck buying experience.
Service Department had parts in stock to replace my warranty airbag. Replaced it in less than 2 hours. Very pleased with service person and dealership.
Excellent car buying service! They really do take care of Military personnel. Absolutely worth the drive from Ft. Benning, I would recommend them to anyone!
Wonderful and welcoming place had great experience with stuttering dave and his manager they will take time and answer all your questions and make sure you are satisfied with your purchase and never push you in anything you are not comfortable with awesome experience!!!!
Had a great experience buying my first jeep. Mike Duke made the whole process fast and easy. Great price and a great deal. Thanks
Mike Duke was super awesome. I visit Mike Patton and he took care of us on the first day in a few hours. I love how he stated they were a Christian base organization. Thanks everyone!!!
Purchased several vehicles here had my Explorer and F150 serviced here and its always smooth and easy! Highly recommended dealership!
Great hassle free experience called Marcus Jeferson and told him what I was looking for and he had me ready in no time.... currently working on purchasing my second vehicle with him right now
MIKE PATTON FORD HAS TAKEN EXCELLENT CARE OF ME FOR THE PAST FEW YEARS. THEY ARE FAST, EFFICIENT, AND KEEP ME UPDATED AS THEY WORK ON MY VEHICLE. ELIZABETH IS WONDERFUL AND SECOND TO NONE AT HER JOB. IF YOU NEED ANYTHING DONE WITH YOUR VEHICLE, I HIGHLY RECOMMEND THIS DEALERSHIP. OH AND SPEAK WITH ELIZABETH, SHES AWESOME!
Mike Duke was incredibly helpful! Very patient with us, very transparent, and not pushy, unlike the other dealerships we checked out.
Very pleasant experience at Mike Patton Ford! Awesome and fast service. Anybody needing any service to there vehicle id recommend that they come here. Ask for Jeff!
Mike Duke I was a pleasure to work with. He worked very hard to give us the best deal possible!, a pleasure to work with! I would work with him again any day !Great guy!
Just bought a truck from Patton and my sales in person was Michael duke. It was a great experience. He was so helpful and good price.
Mike Patton is awesome... Marcus Jefferson is one of their best car salesman... I recommend this lot for all your car needs!!
Fast response to my questions. Price was as stated and straightforward. I dealt with Mike Duke. He made the process very easy and answered my questions. I would reccomend Mike Patton auto to my friends.
Sales staff was extremely courteous and worked with us to get what we wanted. I was anxious going in but they made me comfortable and made what I thought was going to be a painful experience enjoyable. #imwithspencer #abetterplacetobuy
Jeff in the service department was thebom.com
Friendly no pressure sales. I asked for their best price and they came in with a good price against my unnamed competitor without knowing the competing price.Would deffinately shop there again.
Excellent experience. All attendants were nice, especially Nate Villamor. The environment was quiteinviting. No qualms whatsoever.
I had an amazing experience with Joshua Lee. I pray god continue to bless him and his team. Thank you again for your services.
Working with DAVID HAMBY has been amazing!!! If you purchase your vehicle at Mike Patton ask for David.
Chris Scott, you were absolutely AWESOME!!! You made my husbands day. He purchased a 2000 Corvette(black). He has not stopped cheezin, thanks Chris Scott☺☺☺
Mike Duke was very helpful with me making a decision on 3 cars that I was interested in buying. He showed me each car and he helped me choose the best car for me
Salesman was a liar. Told us they wouldnt treat us like the other dealers and gave us the same crap answers we got at the other place, and we had to drive an hour and a half to get there after he lied to us on the phone. Would give negative stars if i could. Work with any credit my butt.
Lots of nice folks here! Bought my Ford Edge almost 3 years ago and I love it. The receptionist is the best.
Marcus was great. He made everything easy and was very knowledgeable. 5 star customer service
High five to Mike Smallwood .. He was very helpful and patient while helping me find just the right car for me..never pushy... Thank you for that.. My experience with the dealership was a 10.... Thank you to all who helped...!!!!Julie Fullington
Had an appointment at 9:30 waited until 10:10 before they pulled my car in for service watched while others pulled on off the street and was put in line ahead. Left at 11:05 wait time sucked with an appointment.
I want to thank Markus Jefferson an the Mike Patton family for taking the time out to work with me I recommend them to anyone they will take care of you an thanks again Markus Jefferson for all your help.
I truly enjoyed purchasing my dream car at this dealership. They go out of their way to make their customers happy.
Marcus Jefferson helped me with my 2nd vehicle from him. Hes the best and the only person I will buy a vehicle from
People....attention!!!! when you have a great experience,especially with MIKE DUKE at MIKE PATTON be very sure you push the 5th star on the rate and review. hes worth all 5!!!!thank you again mike. im so crazy -happy!😂
I had a great service experience. All my questions where answered and explained so I could understand. It was the best service I have had over the last 4 years.
Wonderful and very helpful he helped me see another car when I was dead set on one but showed me another and I feel in love with it. He was very helpful through out the whole process
The customer service was excellent. They were up front and forward about all aspects of the vehicle transaction. Overall great experience.
The friendliest dealership Ive ever worked with! The entire staff was excellent! I highly recommend!
Excellent customer service in the service department
Michael Duke did an awesome job of finding us the best payments and deals we werent aware of. A great Christian company!
Bought my Honda Hr-V from Marcus Jefferson and he made my buying experience a pleasure!
We have bought several cars/trucks from these guys. They are great. Service department is superb.
Our experience was amazing! We look forward to purchasing all our Fords from this dealership in the future.
Service was good and the only dealership to find what I was looking for Jimmy the car salesman did a great job.
Bought a truck yesterday and My sales consultant Marcus Jefferson was very helpful to get me the trade in that I needed.
Really nice salesman, Mike Duke, quick and easy process to get the car. All around great service.
If you find yourself in the area definitely check out Mike Patton Ford For your Ford needs, also make sure you ask for Nate Villamor.
To slow took 2 hrs for oil change. Then try to charge to much didnt look at warrent
Mike Duke and Jessica were a big help today as I went to look for a new car. They made the entire experience a pleasure and easy
Total reviews rating 4.6
199 Reviews for Mike Patton Ford Lincoln 2023:
Review №1
2021-11-14Marcus Jefferson was quick, friendly, and honest. He was able to work with my credit to get me in a car. He even came to get me from home and take me back to the dealership. Awesome guy! I highly recommend Marcus!
Review №2
2022-04-06I went to Mike Patten last week just looking around with no intentions on buying. Corey was super nice and wasn’t pushy at all. So, I did it I bought a Jeep from them. Josh was great as well they both took care of my needs and helped me get what I wanted. I recommend Mike Patton Ford to anyone ask for Corey and Josh.
Review №3
2022-04-06I purchased my car from Mike Patton in Lagrange Georgia. My salesman James Purnell was awesome. 5 stars to him and the rest of the staff. This is a very friendly, knowledgeable, and personable dealership. Stop in there and ask for James Purnell you will not be sorry.
Review №4
2022-05-07Jimmy purcell and the sales manager and the fiance manager javier jcamacho. Is the greatest people to deal with. I will never go to another dealership. Mike patton
Review №5
2022-02-04Ask for Marcus! He gives 5 Star service and is a amazing salesman. Start to finish hes perfection! Many many thanks, Tony Rudd
Review №6
2022-02-28I was in town to attend my grandsons baseball tournament. I live in Fairhope Alabama and was looking at 4+hrs on the road. I came to the service dept as I needed a check of my fluids before heading home. Ms Dowsett and Mr. Varnadoe were so kind and helpful. I was on ther oad within 30 min. Thank you.
Review №7
2022-02-01I work for Walmart bout a car from another dealership it was used on a Friday I was coming back home on a Wednesday called to mike Payton ford talk to a guy in service was told I could drop my car off anytime and to do an inspection on the car to see if it was a good car or needed things to get fixed would cost me 135 dollars and had to leave it there first thing in the morning and would be able to come get it later that afternoon so my day off which was Thursday took it up there got basically that I had to make an appointment even though I asked and then got told that there was only one guy that works there and that he didn’t talk to me and that it would cost 146 or 148 and that he didn’t talk to me so I said well I guess I lied and didn’t talk to a guy there even though I asked the person who answered the phone I needed sevice for ford so I went to rivertown ford in Columbus ga and they got me in and took care of anything that was wrong with my car I will never go to mike Patton ford ever
Review №8
2022-05-07If I could give them - I sure would. My experience was that they do not care about the customer after they get your money.
Review №9
2021-11-10Do not waste your hard earned money! I purchased a 2012 Honda Accord from Avery Anderson (WOULD NOT RECOMMEND!) I was told at the time of purchase that they’d do a full diagnostic to make sure there’s no problems with the vehicle. A week later my check engine light popped on. Had to have it serviced and it was a sensor that needed to be replaced. I should’ve gotten my money back then, but I was still giving them the benefit of the doubt! 3-4 months later my car broke down on me. My car acted like it didn’t have any power to it or like it didn’t want to drive. My rpm hand started idling and I noticed the temperature gauge started moving while an 18 wheeler was behind me. I could’ve died trying to pull over to the side of the ride. I PULLED OVER IMMEDIATELY, BECAUSE I KNOW DRIVING ANY FURTHER COULD CAUSE MAJOR DAMAGE! I had the vehicle towed to the dealership. They did a diagnostic. They called and said they’d need to do a tear down to get to the root of the problem. So I took maybe three days to think it over but before I could give my consent, I get a voicemail back saying the service manger (Josh Smallwood) went ahead and approved the tear down. Once they did the tear down they called to let the warranty company know about it needing a head gasket replacement, the warranty company superior protection plan said they believed them so they didn’t feel the need to send a third party investigator. Once they diagnosed a head gasket failure, they then replaced the head gasket, turned out that wasn’t the problem. WHICH I ALREADY KNEW! Now they want my warranty company to pay for the cost and labor of the head gasket replacement. They also still want to replace the engine. Which came out to be $7,000. My warranty company didn’t want to cover the head gasket replacement, but they’d put it towards the engine replacement. The warranty company and Mike Patton are trying to twist my words and blame me for my car over heating but if that was the case, why didn’t the head gasket replacement fix it?! I was basically SOLD A LEMON!! I never received a loaner vehicle through out this whole ordeal. I’ve have to pay cabs. I’ve talked to the GM Corey Vaughn and I’ve also talked to David Watts (the COO) to make him aware and I still havent gotten any help! It’s been 7 exhausting months of me still trying to get something done, while still making my payments on time‼️‼️
Review №10
2021-04-08Jordan McCray did a fantastic job helping me throughout the whole truck buying process. He was upfront and very patient. I highly recommend him. Mike Patton Dodge is an excellent dealership to work with. Their prices are competitive, everyone is extremely helpful and friendly, and their service department is top of the line.