Mister Car Wash in Alpharetta
Site: https://mistercarwash.com/
- Monday:7:30AM–7PM
- Tuesday:7:30AM–7PM
- Wednesday:7:30AM–7PM
- Thursday:7:30AM–7PM
- Friday:7:30AM–7PM
- Saturday:7:30AM–7PM
- Sunday:8AM–6PM
Mister Car Wash in other cities:
Do not pay for more than a basic wash here. Car still had gunk all on the hood after I paid for the platinum wash. Then went to get towels and spray like they used to have, but you have to buy/the machine was not working. Not entirely sure what I paid/tipped for aside from a subpar wash and self vacuum.
Nice place to wash your car but dont expect top notch stuff. You may need to do just a few tuch-ups and your done. Its in a wide open area so on a hot day be ready for the heat.
Pick a monthly subscription, drive in every now and then, drive out with a sparkling clean car. Free vacuum when you need them. The staff is very friendly and always smiling. This place is a no brainer.
This is quite a new facility and it hasnt disappointed in the few times I have been here. Price for a basic car wash is very reasonable. There are also plenty of vacuums and mat cleaners which makes it super convenient to completely clean your car inside and out.
The people working there were very nice and friendly. But, I found the car wash prices to be too high for what it is. There are no towels, no windex or anything to clean the windows or surfaces inside my vehicle. I wouldn’t go back for those prices.
I was told by staff that the employees couldnt take tips... In what world does someone have the right to tell me what to do with my money and whether or not someone else can accept a gift from me. I am sure that they pay really well though??? Please do better.
Good car wash, got my car really clean. I don’t really understand them asking for a tip though since the car wash cleans the outside and I clean the inside, I’d rather press the buttons on the screen myself and not be asked for a tip. I would also expect them to have some cleaning spray and towels out like a lot of other car washes.
People are always nice. However the drive through wash quality is poor. I had some mud on my windows and a regular wash didnt do anywhere near enough to get rid of most of it. The vacuum and the rest of the facilities are good
Will NEVER go to this place again!! Took my car to get a quick wash and got home with chipped paint and dent on the top right of my car!!
This is the only place that would not provide you with towels or basic cleaning supplies. Each time you ask for it they point you to the vending machine, that accepts only cash. The vacuums are outdated and clogged most of the times. I’ve been their customer from day they opened, but now I’ll try to avoid this place.
First off the guy asked for a tip at this drive thru car wash.Then the guy who does the prewash only rinsed one side of the cars rtire walls. And lastly the dryer didnt dry the car so now the car is so streaked...
Love this car wash brand. Clean area and vacuums are always working. The manager noticed my rims were not clean enough when I exited the wash so he offered me another free wash to make it right. Great service!
This is our best carwash. We get the monthly pass for $29.99. This place even has car mat cleaning machines. Its worth it trust us on this one!
Used to be so much better... they dont apply solution on the back... Dont scrub lights anymore, no towels anymore...parking area is always messy.
Great location….I wish they had detail clean in here too
I have visited around 8 MCW centers in Georgia & Texas and this is the best center. There equipments are good and car dries better. Vacuum suction is decent and staff is friendly. They greet you and listen to you... Much appreciate that team.
This place used to be amazing before the new management took over. Now you pay $16 for a Carwash and they don’t even supply you with any kind of spray cleaner or rags. They said “you can buy one from the vending machine.”. It’s a joke now. Would never go to this operation again. I would highly recommend Aqua Blue washes for anyone wondering.
I just want to thank the franchise owner for going beyond and above to provide this time of car wash. I travel almost 2 hours to use this location just because the care they put behind building this car wash. I have been to every Atlanta location this should be 5 stars. If only all the 4 stars knew how good they have :(
I really like this place and feel the car wash gets my car very clean. I also like the self serve vacuums and the towels that they provide. I prefer to do my own vacuuming and drying so this works well for me. It is also a very good value. I always make sure to fold my side mirrors in before I go through the wash.
I have a member ship and online shows open til 6pm and you guys are closed @5pm . This is the second time this has happened and there are a few cars in front of me . Update you site and stop wasting peoples time .
Clean place, good carwash, strong vaccums, good carpet cleaning machines, affordable unlimited price carwash.
I was a little unsure of which wash I should pick for my car, but Alexis made the decision a lot easier. He greeted me with a positive attitude and took the time to explain all of the different washes. I was delighted with the excellent customer service from everyone. My car also looked brand new after the wash! I highly recommend going to this location!
Cant beat the monthly cost to come as many times as you want. Does a decent job and they provide vacuum and air to dry the car off if the washer missed some. Great for black cars because they get water spots bad. Great for the money.
The best part is after the machine bath, you can hand clean your car inside and out with the gears they provide: vacuum, wash cloth, floor mat cleaner, etc. It is so convenient and efficient.
Never had an issue with this car wash, actually loved it....until February when I moved and canceled my membershipon both of my cars, yet $ kept coming out every month. Have been there twice to speak with someone; both times I was assured it was taken care of, the second time by the GM who promised me he was executing as we spoke.Yep, money still coming out and nary a phone call answered. Take heed on the memberships!
I got a subscription with them, the whole pay monthly for a premium wash and tire shine. Best money Ive ever spent, I love having my car looking clean so I take it there as often as I can.
I would highly recommend getting the unlimited car wash package theres plenty of misters around and this one is at the top of the chain
Loved this place before change in ownership. The basic wash was was $6 which included drying towels and window spray cleaner. The price is now $7, no drying cloths (oh forgot “they’re in the vending for a buck!!”), no window cleaner and the buffer which was used if you got a wax previously now apparently is used to dry the car. It’s covered in something that left a film of something resembling grease on the windshield. Since I had no rag or window cleaner I left with a dirty windshield. To many choices for me to return. Go here with your eyes open.
This is a nice car wash and it’s a good deal especially if you get a membership. The employees and the manager are all very friendly and helpful if you have any questions. It’s a one stop wash if you’re willing to put in a little work. They have vacuum cleaners, car mat cleaning machines, and compressed air to blow out your vents and small corners inside and outside of your vehicle. They also have a vending machine with car cleaning supplies that are actually cheaper than purchasing them at a retail store. The parking lot is also very clean as well as the restrooms. Actually the restrooms are extremely clean (which says a lot about a place) cleaner than some restaurants I’ve been in. The only thing I can say negative about Mister Car Wash and it’s not their fault is that depending which way you’re coming from it can be difficult to get into and sometimes out of because of the intersection that it’s located.
I had the worst experience at this car wash today as they tried to sneak their car wash membership on me. I was clear about the service I wanted to the employee standing by the gate, and somehow I was charged for a monthly membership when the conversation about membership never came up. I got suspicious when the employee stuck something on the window. Be aware of that upsell! I told the manager and the employee who tried to upsell their services, that this wasnt nice. Gladly we got it resolved before I left.
You know what, Ive tried a couple of other different car wash places around Alpharetta and Mister is definitely the best value based on the fact that you can hey an automatic easy and then use the vacuums for free as long as you want to.
I have a unlimited car wash pass I use frequently but will never patronize this business ever again. First of all the manager Quinten T Shovelski is very rude and was not trying to eradicate my problem. I seen something was wrong and brought it to his attention and he was very belligerent about the whole situation. If you are in charge of someone business you definitely should make sure all of your customers are satisfied and wanting to patronize your business again. I will go to Cactus Car wash down the street from here on.
Best car wash & their unlimited plan is a steal
Wow, hands down the best!! My car was impeccably clean, very impressive! Excellent price and service!!!
Quinn, the new manager, went above and beyond today on 2.14.21. I had a pen mark on my back seat arm rest my 5 year old put there the day before. I asked Quinn if he knew of any tricks to remove it. He suggested using nail polish remover or rubbing alcohol as old tricks of the trade. After also learning about his prior detail experience, he suggested I immediately apply a leather conditioner following the use of the cleaning agent. Next to my surprise before entering the automatic wash, he comes around, takes a solution he had in storage, removes the ink marks my 5 year old placed there and hands me some left over leather conditioner with a small towel. An amazing act of service and greatly appreciated. Quinn and the entire team is great. Thank you! Larry S. Johns Creek.
It no longer has the value it once did. They no longer offer towels or spray bottles. The rubber mat cleaner was missing its protective cover and was not spraying water. One section of the car wash no longer has some the the cleaning nozzles that were once there. You just see a bare space as you are driving through. The prices have not gone down but what you get for your money does. The vacuum hoses with the thinner nozzles is a nice touch and worked very well. The have blue cones blocking every other stall.
Great personal service, but no more towels under new ownership. Bummed they took them away as you can’t get wheel wells and windows clean. Also, I don’t recommend the tire shine as it only covered about 60% of the tires.
Will not come back here, no towels, no glass or all purpose cleaner, car ended up with lots of water spots. Previous owners did a much better job.
I used to enjoy the time spent in this car wash working on my car. I went today Aug 16th and found out that they took out the air blowers!! a while ago they stopped providing cleaning matts and towels. Now it’s as basic and casual as any other car wash.
This place has gone seriously downhill since being sold. I have visited one to two times per week since this location has opened. However, after being sold to Mister, the prices have been raised and the results are worse. They no longer provide towels to dry your car and wipe down the interior. The machine does a poor job and my wheels are half clean. Looks like it’s time to find a new car wash.
My experience was great ; friendly staff, convenient, and a fast yet enjoyable time. My car still looks great 5 days later.
Managers special $20, includes everything. Free vacuum. Helpful attendant
Change the tire shine brand. We have to wipe our rims everytime. It doesnt dry up good. Looks like carnation milk on my tires. Also you should add options on the order screen. We may want wax but not tire shine or rainx instead.
I love this car was experience. The monthly membership is more than worth the expense. They have numerous locations in the Atlanta area. Drive in, get washed, free vacuum. Excellent!
After I paid for the car wash they told me that the vacuum area will not be open. The employee’s reply was “sorry dude”Since the new owners took over, the service has been very poorFirst they stop giving towels and windows cleaner. It’s extra cost for them. Then the drying session is too short. So wet car and no dryer.
The quality of this car wash went down the drain with them switching over to Mister Car Wash. The wash doesnt cover the full vehicle (especially the trunk), and the vehicle doesnt shine nearly as it did when it used to be Wash Factory using Simoniz products. Was a member since they first opened this location as Wash Factory, and now due to cheap quality, I will be cancelling.
Always clean and all stations operational. The staff is extremely courteous.
Getting the membership is worth it! $35 monthly or up to $20 per wash? Do the math 😉I use this carwash every few days!
Machine don’t wash it well. After you are done the car is left with bunch of soap on it. Asked for towels and glass cleaner they said they don’t offer it but i can buy it. Rip off!!! Vacuum don’t even work. Haw can these people make money by cheating people. Stay away!!! Wasted $20 on nothing.
For what they charge, I shouldnt have to do my own windows. Smh
The car wash malfunctioned and stopped moving the car I was in, then as the car behind me kept moving it scratched their bumper. They tried to blame my car for it. Not happy. Didn’t take responsibility for their own car wash stoped working. Very unsatisfied with their customer service.
Okay car wash but they dont provide any towels or cleaning supplies like some other places do. The car wash is just average but there are better places to take your car.
Great place for a basic car wash. Free vacuum and mat cleaners with basic wash. Very efficient service.
This place is magnificent!! Its friendly, fast, and at a great price you can get your car washed. It also gives complimentary mat washing and hand towels! :)
Wash works good. Wish they didnt get rid of towels. Without towels you are guaranteed water spots, because the blower does not remove all the water.
I love to wash my car here!Today I had the best customer service by one of their guys working in the evening. I always go there to wash my car but today was a great experience.Thank you 👍🏼
Loved the fact that we get to do our interior cleaning using their resources, when we do the car wash
Great car wash and super friendly staff.Far better car wash than the rest in the area.
Easy drive through car wash gets the job done for general maintenance cleaning. Unlimited time on vacuum.
Great wash. I got the $12 wash and desperately needed it. He hand washed most of my car before we even went into the wash. And they provide vacuums, a cleaning cloths and spray. They even have those little air blowers for those hard to reach places!
Can’t go through with a hitch bike rack. My rack is locked on from underneath vehicle and a huge pain to remove. Refunded my money but waste of time for me and all the people behind me that had to back up to let me get out of the line.My “home” car wash in Marietta is a similar operation and I’ve never had an issue going through with a rack.
Nice staff and the wash is better than most drive thru car washes
Excellent, quick car wash with complete post wash service. Convenient for those with kids or busy schedules
Carpet cleaner worked had to bring my own towel to dry my car but all else as expected. No wait was a plus
Quick easy to use . I was surprised in the end, they found a tad bit of dirt and requested if I could run the car through again, for no extra cost. Awesome experience
I have been coming to this location for years and since Mister Car Wash became the new owner, it has gone downhill. The auto wash does not do a good job and the employees seem to care less. Not worth the money!
This is a good wash. Reasonably priced and easy on your finish. No scratches or issues yet and Im very picky when it comes to my car! Lots of vacuums and an awesome floor mat cleaning machine. This is the best place Ive found in the area.
Fast, easy, clean. A bit pricey but qualitatively it does an excellent job washing the entire outside for an automated car wash.
Love to wash my car here... Very layed back and one the best vacuums I used in years!!
Great customer service. Safe. clean. 7.00 basic wash with free vacuum.
Always quick service, even when they are busy. I drive 10 miles just to come to this location. Vacuums are good and they have many other services like floor mat cleaners.
Awesome! good quality car wash and excellent service! Best for the money!
This will be the car wash that both my wife and I will be going to. They are very detailed oriented. The guys there scrubbed all front and mirror covers that were covers in bugs (drove down from Illinois). Never had service that good!!
Damaged my vehicle last week, (broken light, antenna, dents and scratches down to the metal ) acknowledged they did it and rather than pay for repairs they offered me two free months of their membership. So they can totally destroy it?!?! They would not share their insurance information to file a claim and take responsibility. Save yourself the headache and stay away!!!
No wait in line. Quick and easy and workers were friendly and helpful. Will definitely go back again when Im in the area.
Excellent car wash n great area for post wash car cleaning vacuum touch up
New car wash. Friendly staff. I wish you had hand towels and spray bottles so that people can clean their windows and any spots that the wash didnt get clean.
Nice place to clean your car. I like the fact they actually spray all your tires with shine instead of some or none. Some place i have been to and they spray parts of your wheels.
This is the best place ever, I accidentally dumped my ID along with my car trash and called the manager the next day, who actually went through the trash and gave me a call within 10 mins, how amazing is that? I have been their regular customer since the past 2 years or so and starting from their car cleaning options to loosing my ID.. their professionalism is at the top!!! I’m indebted to them for their excellent customer service. You guys rock 👍🏻
Worst wash my truck that wash even that dirty has ever seen. Missed places all over it and fender wells look untouched
This is the only car wash that I take my car to. The vacuums are awesome. You cant beat this place.
I like that this place doesnt nickel and dime its customers. Everything worked well, vacuums had good suction, the floor mat machine worked well, they even have free air, glass cleaner and towels.
Very impressed with the service and cleanliness. I drove my car in this morning to remove tree sap and bugs from my grill from a recent trip to South Georgia. The manager did a great job prepping my car to remove the gunk and grime. I am very pleased with the results and will be back!
I was disappointed that the air hoses were removed.That was an extremely nice thing that your car wash offered.It really was helpful to blow out areas of the interior that were hard to get to.That is my opinion since I have been a customer since it opened but the change in ownership has made your services more expensive and you get less.I am sorry but I will be looking for a better option in the future.
Decent prices and plenty of free to use clean towels and window cleaner. Also good suction on free vacuum and mat cleaner.
My favorite cash war to go to. Easy to proceed, I dont even have to get out of the car. It does a pretty good job to wash the car and then free vacuum to clean the inside of the car and etc. There is also rugs to use and clean dirt and etc.. I recommend anyone to go there and wash their car.
Great car wash but I wished it stayed open a little longer, especially in the summer time.
Perfect service perfect wash... not sure what else to say. Oh... they have an automatic floor mat cleaner. How bout that!?
Good wash. Decent prices. Cool lights inside. Like you car is going to a nightclub!
Quick in and out servic. Great customer service. Free vacuum. My car always looks great after.
Does a nice job of cleaning. The place is kept up well and isnt littered with overflowing trashcans like other washes Ive been to.
Its entirely worth the monthly wash. Everything else is a waste of money. Great wash and excellent vacuum and pressurized air with microfiber towls and cleaning spray on the house!
What a horrofic experience waiting for my car wash. I have now been sitting here 20 minutes and were not moving. If i hadnt paid I would have left by now. Not sure why its taking 10 minutes per car. There is no reason i should be waiting this long. I could have gone to California Hand wash and been done already. They have lost more customers in the past 30 minutes than they have kept
Great, extra car on front, rear and mirrors appreciated. Good wash
Good wash, little pricey, but a good wash. Totally self service.
Love it!! Wash is great. Vacuums work very well. I especially love the air pressure hose to blow out the small areas that cant be reached.
They took the air nozzles out and the towels are no longer. They buy the washes from the original builder and take services away and try to sell you additional services at the kiosk. Not going back, will drive to the new one on Haynes Bridge
The management here is fantastic and very customer oriented. I had an issue and Layton along with the managers helped me out and went above and beyond. Great folks and excellent customer service!!!
Guess they dont give out towels for the manager special any more. Surprising considering everyone beside me had one. Not exactly as if they have attendants outside and considering the cold theyre all huddled up in the office. The wash was okay, still some dirt on the side but its an automatic so its to be expected. Couldnt wipe the interior and the vacuum was blocked by a bottle cap lid. Drove out of my way because of the reviews and by recommendation, but Im not seeing it. My $20 wash felt like a $5 wash.
For the price, you cant beat this place! I could pay 4x at other places if I wanted them to vacuum out my vehicle and wipe down the interior, but I dont mind doing that myself, to make sure it passes my standards.
The best car wash Ive ever been to
I go here atleast twice a week. They have the best montly plans when it comes to bang for your buck in comparison to all other similar car washes in a 10 mile radius.
Place is totally AWESOME 👍😎👍😎. I like the better than autobell Car Wash.
I pay for the premium and they did not scrub anything with the scrub brush or spray really for they premium pretreatment. They need to learn to do there job!
That place leaves your car SHINY for weeks. Complementary incredible vacuum as well. They do it right.
One of the best place to wash! Interestingly you can get you carpet to complete car wash in a reasonable price.
Love it. Clean car is a happy car. Clean place. Free vacuum & cleaning towels with wash
I love this location, I have to thank taby for her magnificent job always with the best actitud, smiling and super helpful.Thank you so much
Best carwash ive used. many nice touches
Plenty of room to clean your car after getting a wash
Good car wash. Great deal on the monthly membership.
Excellent experience.....great wash job for the price. And no waiting.
For $35 a month unlimited washes, why wouldnt you come here?! I go through every couple of days!
Cheap and easy car wash. Does a great job, and the free dryers are very powerful.
This car wash has disappointed me a couple of times. The first time I ever went there, I had my old car. After I drove out of the wash to the vacuums I noticed it broke my whole tail light. Recently I got a new car and decided to give it another chance. This time it put a really deep scratch on the hood of my car.Sorry, I will not be going there again.
Amazing car wash. Even the $5 wash is great! The more expensive washes come with add-ons, such as hot wax, tire shine, rain repellent, etc. But honestly, if you just need to get dirt and grime off your car, just go for the $5 wash. The car wash also has vacuums, towels, and floor mat cleaners available for use.
Love the colors and make sure you play the right car wash music for it.
I live in Johns Creek and decided to try this car wash today. I typically drive all the way to Windward to a car wash called “Wash me fast” once a week or so. I will unfortunately continue to use “Wash me Fast” for a number of reasons. This car wash was lacking in many areas. My car stays relatively clean as I clean it weekly, however after this car wash, the wheels are still dirty. Another reason I prefer the other car wash is because of the vacuums themselves. This car wash only has one size vacuum nozzle. Wash me Fast has 2 sizes so you can get into the nooks and crannies very easily. Also more powerful and it’s also power in cost which baffles me. I am disappointed as I wanted this car wash to be my new weekly location to visit seeing as I live about 2 miles away. The front bumper was also not cleaned very well. We have several vehicles and always like to keep them clean. Give Wash me Fast a try, you will see a completely different experience. Also, ALL of their vacuums are covered for shade in the hot sun and the employees are great. I wish it would have worked out.
Good price, excellent fast service. Four stars for average quality. ... worth your time and a value.
The $7 wash is decent. I like the vaccuum, air gun and free to use towels afterwards.
Too much money for basically self service.
The kids and I love coming to this car wash. The wash is excitingly styled, with lights and lots of foam, and their cleaning stations outside are already well stocked and have good amenities (example, an air sprayer so you can clean the crumbs out of the console crevasses).
Just came off their car wash, they quality of their car wash has gone down. I need to look for new car wash.
Great self service wash. Courteous staff!!!
Quick but thorough wash, dries well without leaving stains.plenty of free vaccume stations in the back.I also liked the lights inside the wash 😛
The best machines and only 3 munites you are ready with your car clean!
Very customer friendly. works effectively like a well oiled machine without and issue. quick turn around time and easy on the pocket.
Fantastic wash for my truck. Love it
Faster and cheaper good quality car wash.
Awesome place .. vacuums are too good
Awesome car-wash, highly recommended!!! Definitely 5 stars!!!
Paid $11, car did not come clean. They ran a second time and scratches appeared on my roof that were not there before. “sorry about that” Is all I got. Then when I go to use the vacuum, I find they turned it off. As I was leaving, extremely unsatisfied, I am told it was the General Manager who turned it off. He never addressed my concerns nor offered satisfactory compensation. I will never go back. Terrible GM.
Very spacious and convenient for car wash.
Love it. Can vacuum my car, and they have high pressure nozzles for blowing out vents and crevasses. Plus, floor mat machines.
Dryer barely dried the car an vacuums hardly work. place needs a tune up!
Very easy and convenient, cleans well and you can vacuum and clean the interior yourself with supplies provided
I have always gone to autobell car wash but i won’t be ever going back. This place is fantastic! It cleans really well without the need of getting out the car. They have free vacuuming and free air compressors. The best part is that they also offer a free mat cleaner. You simply feed your floor mats into the machine and it washes and dries it in 20 seconds . Really sweet feature. They also give you rags to use if you need to further wipe your car down. Just perfect if you like washing your car yourself.
New management has removed the hand towel and also the high pressure air nozzle. I need to find a better place.
Always does a great job of cleaning.. free vacuum, glass cleaner
Best car wash value in Johns Creek
Worst customer service. Took tire shine and wheel cleaning service. After service Rim was dirty and there was no effect of tire shine. Complained to service representative and his response was cannot do any thing, this is maintenance wash and you need to get regular cleaning done then only you will see the effect, what a BS response. I asked him to get me go through car wash again and he denied my request.If you need basis service then it’s ok otherwise for other services it’s useless.
They give you microfiber towels to wipe the inside while going through the wash.
The Staff Here Are Friendly And On Point With Their Service...
Theyve kept their standard up ever since it opened few years back. Good job!
Great car wash, monthly wash club is a deal
The new management helped me figure out the new touch screen options. Very nice and helpful. Will return.
Nice and clean CAR AND kids has a good Fun experience too
Best self service car wash within 3 mile boundary. MOst benefit facility is free floor mat cleaner and power air gun to clean dust off from the tiny slot of the car.
Do NOT being your car here!! Their brushes damaged my car quite obviously. (Plenty of pictures to prove it!). And the owner HID when I complained. Actually RAN AWAY. Here’s my husbands story.... I was a loyal weekly regular at the Wash Factory Express Alpharetta and have been bringing both my car and my wife’s car there since it opened a couple of years ago. While in recent months I’ve noticed that the machines were not cleaning the car as well as the once did nevertheless I was still ok with using their facility till what happened the other day.When I went to dry my car after the wash I notice a lot of scratches on the right rear of my car. I’m a fanatic about my cars and am intimate with every detail of them so, I’m 100% sure these scratches just happened in that wash. That said I immediately went to the manager on duty. Long story short...deny, deny, deny. Not satisfied I approached the owner who happened to be there working there on something. I pointed out the issue to him and received the same denials. He specifically said that if it was from his machines then it would’ve happened to other cars as well. So, with that in mind I went and inspected every other vehicle I could find that came after me. Well I found an almost new blue SUV that had an identical scratch pattern on the right rear corner and bumper just like mine. I confirmed with the owner of the vehicle that in fact those scratches were not there.I then found the owner of the car wash again to show him my findings and to prove to him that in fact it was his car wash that damaged my vehicle. He looked at that car and then walked away. I assumed he was going to look into the issue that was causing the damage in the tunnel. When I asked the manager where the owner was so I could speak with him again, with the hopes that he would make things right, he just shrugged his shoulders at me and apparently the owner was hiding and not coming out to do the right thing. It would have been very simple for the owner to have offered to have a detailer work on getting the scratches out. What would it have costed to do that? Not much. And because of his lack of accountability and ethics, he’s lost a loyal paying customer with 2 cars and can carry around that bad Karma with him too. I will not use this car wash and would highly recommend you do not as well as they do not do the right thing by their loyal customers.
I wish I could give this place zero stars. My car was damaged going thru the car wash and the general manager did nothing but stonewall and make up excuses. The wind tunnel that dries the car is so strong that it lifted the cowling off of my windshield and snapped it in half. I point out to the manager that my car was not like that when I drove in, as he and his assistant both wetted the car down and there was no evidence of any damage, nor did the cameras recording my drive into the wash show any breakage. Well, needless to say I wont be going here again. They refused to own up to the fact that this was caused by their wind machine. It also twisted my hood ornament and I had to twist that back into the correct position as well. Not the kind of business I would want to deal with if all they do is lie, deny, and not comply with good business practices.
Price goes higher, service goes down. Do not accept cash. Old customers leaving after the new owner came
Based on my experience, you would be wise to be careful, very careful. Meaning, when you sign up at the drive-up kiosk, you better read all the rules on the screen, ALL the rules Because if you dont and have a question afterwards; the manager and owner will sure remind you and hold you to them. So forget the blairing horns behind you, be sure to read the rules on the screen. SMHMight be better to go somewhere that would rather earn a customer than remind them of the rules on the screen. I think Ill try the WashMeFast. Much better reviews and better prices: $5 the first month and then $15 monthly for the same $25 service at this place.Best of luck to all.
That was wonderful good service the employee very care about you five stars ☺️
Good carwash that offers monthly plan
Preparing for the party! Clean car is a must!
Cant beat $5 for an external wash, including access to vacuums, mat cleaner.
Great service and wash
Its not as good as when first opened. No effort by staff to pre scrub vehicles any longer.
Not a perfect for 20 dollars wash
This carwash location is awesome the level of customer service is truly at a high level Id like to thank Bryce and Aidan for power washing my black mustang before sending it thru the carwash bay. Ive been to Cactus carwash and they caused surface scratches I ask them to pre rinse the car because with new black cars the fine dirt will cause scratches. So anyways I will be going to the Wash Factory Express for now on because my car turned out really clean and shiny with no scratches. Id recommend trying out this carwash and the $20 manger special does a awesome job.
Not such a great value anymore...I just learned this past Sunday that due to having issues with towel theft, each customer now only gets 1 towel, until they build their towel stock back up.Their marketing sign says 2 towels, but another print out says 1. Customers must now ask for the 1 allowed towel... Additionally, buyer beware, if the weather is cold the wash result is mediocre at best. Not what I would expect for a self-service carwash that charges a minimum of $7. Punishing regular honest customers for the wrongdoings of a few (customers or employees), is not a good way to build ones business. I will take advantage of the plethora of alternative carwash options we have in Alpharetta.
Bent my tag, twice. I was also trying to talk to the employee with my window open, and he proceeded to start spraying my car while the conveyor belt pushed my car forward. I quickly rolled up my window, unable to tell him to tape my tag down. I hoped the whole way through that it wouldnt happen again, but it did. Wont go back mainly due to customer service.
So far the best one that I have been to in Georgia or Florida
Really clean property and professional staff!
Didnt have supplies available to clean car after wash
Best $7 you can spend :-)
Bit expensive $ but worthy.
Free vacuum with wash. Basic wash only $5.
Great affordable wash
Very quick and my car was very clean.
Always come here for car wash
Car wash malfunctioned. Not good service. Not happy.
Great wash, great service!!!
Good for quick wash
Good czar wash for the money
A bit pricey but decent
Very nice gas station
Car is still shining a week later
After washing the car, I drove to the vacuum cleaner area. I was looking for some cleaner...some windex to clean the windows and I saw a manager cleaning the windows with Windex, so I ask him If I could use his bottle really quick. His answer, right in front of my daughter and my son and two of their friends left me, lets say .. thinking. Why? He looked at me, with a gesture in his face hard to describe, the kind of gesture you make when you dislike food and said: Do not steal it. Then gave it to me and turn around. I clean the windows asking myself why did he said that to me...maybe they loose a lot of bottles. But when I return the bottle I couldnt control myself and said I driving a 42,000 dollar car, full of kids, I am TV producer for one of the mayor Networks in America...what you said was wrong and I had no intention of stealing your bottle of Windex. That was offensive. He didnt apologize, he said It came out wrong thats not what I meant So that was my experience...the light inside the car wash were kind of cool.
18 bucks car is clean.
Not as good on the front with the brush as it was the first time we went there.
Fast, clean, great price
Love it
Reasonable price for a car wash
So far great service.
Great value for the price.
Nice car wash
Great price and amenities
Best value in the area.
Total reviews rating 4.2
199 Reviews for Mister Car Wash 2023:
Review №1
2022-07-20I hate to leave this review but I’m trying to reach the manager and he seems to respond to these reviews. I was really happy. 5 star happy. The young man at the gate was so helpful and he helped me choose. I told him I was getting ready to take photos to sell my baby. I’m meticulous about my car. I washed and vacuumed it and went to take photos to sell it and I’m crying because this is there and it wasn’t before the wash. My boyfriend confirmed it is brand new. I’m so upset. So after review Heath the manager viewed film of the car entering and said the scratches were visible at the gate. I’m glad they checked I have no idea where they would have come from??? But Mr Carwash is awesome. Except they don’t have drying towels
Review №2
2022-08-13Great car washCame from Michigan with new car for wedding. Need to clean the car so badly and it was great car wash, easy to use vacuums, air to take out water from between small gaps, clean towels and solutions. All included in one price...
Review №3
2021-12-20They do a good job. Vac and air attachments need some work here and there but other than that, it’s all good. Wish the towels would come back but keep up the good work regardless. They’re always friendly and welcoming, no question. I will say that for certain. Well done.
Review №4
2022-02-08I have a membership here. I believe they are one of the best car washes in Johns Creek! They are clean and have courteous staff! The vacuums have a strong suction. The equipment works and have a pleasant smell. The only downfall I would say is that they dont provide the microfiber towels and windex spray like most places do. If they did, I would have easily given them 5 stars.
Review №5
2022-06-28Favorite car wash, they were our go to car wash in the northeast and we were so glad to find them here in the southeast.
Review №6
2022-03-20This is an excellent location for the most part. I have been an unlimited wash subscription customer on and off for years dating back to my time in Mississippi. Yesterday, the automatic wash somehow gave me a basic wash although I paid for the highest level, but I was compensated with a free wash after letting someone know. Also, my battery gave up on me and died while I was using the vacuum in accessory mode. The attendant/manager was able to get a boost/jump device and get me started so that I could be on my way. So, not the most lucky of days, but excellent customer service from the employees. The only thing I would mention is the locations in Mississippi would often have a bug station with solution and brushes so that you could prep your car before entering the automatic wash. This location isnt big enough for that and just lightly spray your bumpers.. So Im disappointed with that, but everything else is nice.
Review №7
2022-05-07So you go to the car wash and then vacuum your car... stop. Here the jeep was actually clean. Not one but two different shaped vacums handles for better cleaning. A free car mat washing machine. This location even has compressed air at every station to dry the car.Reasonable $$$$ well spent!
Review №8
2022-06-03Cool location. Gets the job done. I have a membership here and Ive never had to wait in any long lines when Ive gone to the car wash. Staff is usually pleasant. Pretty straight forward if you ask me.
Review №9
2022-06-22I’m a bit confused on why we are asked to tip. I come here often because it’s close to my house. But the service has really gone down. There are no towels or sprays available. The mat machine does not work well. There is a employee at the card payment area to help select services and then will ask for a tip when they help you put your card in. The people who are by the door when car gets wash do not scrub your windshield or back window. No tape is place anywhere that could pop open.
Review №10
2022-04-04Nice car wash with DO IT YOUR SELF vacuums. They used to supply towels to dry your car before Covid. Hopefully they will bring them back soon. My basic wash was only $7.00