Wheelchair-accessible entrance
Yes
Morningstar Storage in Alpharetta
Categories
Location on the map
Alpharetta, Fulton County, Georgia, US
Accessibility
Phone: +1 470-570-7311
Site: https://www.morningstarstorage.c...
Site: https://www.morningstarstorage.c...
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Morningstar Storage in other cities:
Comments (199)
Great experience in renting a storage unit. Gerard was excellent and made the whole experience easy and enjoyable! Update: moved out of unit in October. Same excellent service. Johnny and Gerard were exceptional.
I sat and sleet in the car while my my and sisters went to rent a storage unit. They came back raving about some guy name Gerald Vega. So, on move day I met Mr. Vega and they were right! He is super helpful! I didnt want to store and item I use every weekend but he assured me that my mom rented a good unit to allow me easy access in and out. Ok, now Im happy. Thanks for turning my frown to a smile!
I called the Alpharetta location for an immediate need for storage space after we were left without a home due to closing issues and calling other places with insanely high quotes. Johnny and Gerard took good care of us and promptly addressed all our needs. We got the best customer service which was much needed in a day that had everything go wrong since it started. Cherry on top was the clean and well kept facility with easy access to our storage space. Would highly recommend.
Thank you Gerald Vega for helping my mom and I today! You really helped identify our needs for the best unit that fits!!! Thanks for having patience with my drama queen episode and really talking us through all the various size units. RENT WITH THIS TEAM!!! YOU WONT BE SORRY!
Excellent and prompt service. I just moved here from Texas, and as usually happens, several things went wrong. Renting from here wasnt one of them. Gerard was able to ensure I had a convenient unit and even found an extra one close by when I ended up having more stuff than I thought.
Ive had this unit for a while now. I love that all of the units are indoors and I feel like my things are secure. Gerard helped me get into my unit after I lost all three keys. I also love that I could start the unit setup process online without coming into the office.
I leased my unit online and competed all the paperwork electronically. It was a very smooth, simple, efficient process! Gerard and Anthony were able to set everything up for my long distance move in advance so I didn’t have to worry about a thing! The unit was ready when I arrived before they opened so I was all set when my movers arrived early. The building is very clean and nice area. I definitely recommend Extra Space Storage!
Gerard was super helpful with getting us unit that fits perfectly for our needs. We have been using this storage facility for almost 3 years and are extremely satisfied with their customer service and the storage units. I would definitely recommend this facility.
I have two units with Extra space in two different locations (Shiloh & Buford Hwy) and both experiences have been great from start to finish. Great rates, excellent customer service, and very professional overall experience.Keep up the good work!
I called extra storage and I just could not believe how pleasant and helpful Mr Johnny was. I’m extremely big on good customer service and he exceeded past my expectations. He was so patient and gave great advice. I would definitely recommend this storage space to my friends looking to move here.
Clean place, secure , well maintained and positively charming staff. Gerard was especially helpful and walked me through everything I needed to know. Anyone would feel comfortable leaving their possessions here. Ease of access to the location and lot of hand carts , which means even if there is a lot of people here at once you know you can still move your stuff!
Ive been renting a unit for almost 2 years before and during the pandemic. The rate has increased twice, and was paying more per month than a brand new customer would for the same size unit. I worked with Gerard, and he was friendly, professional, and accommodating. He worked out the logistics with relocating my 10x7 to a 5x10 space keeping all my information. The brand new contract saves me $30 per month. Same floor!!!! I took off 1 star because I had to go in 3x before the actual move, to get it all handled; however, if you see Gerard FIRST, hell take EXCELLENT care of you!
Jonathan was extremely helpful and attentive. He went the extra mile for us, exceeding our expectations. We don’t usually experience his level of service from other storage facilities or any other companies for that matter. We will be referring him and this facility to others.
Gerard was awesome! He explained all my options and took a sincere approach in helping me make the right decision. The best experience I’ve EVER had renting a storage unit!
Johnny was the best, very quick, thorough, transparent about all fees. I have went to 3 different storage units trying to find what I needed. Johnny provided what I needed and was extremely friendly! I’m glad I found this location with Johnny’s help :)
Great, efficient service. I was able to get exactly what I needed quickly. Jarrard (sp?) was so pleasant to work with, and the facility is always clean and secure. I highly recommend this storage facility!
Gerard was a great help. His customer service is amazing. He explained the terms on my agreement perfectly & made sure I understand everything before I signed anything. I definitely recommend this location, very clean & I feel safe with my personal itemsleft there.
I will just have to say that Johnny was SO helpful with everything. He made sure that every detail was taken care of and explained. His personality was very nice as well. I’m glad that I came to EXTRA SPACE because of him.
The store manager, Gerard who helped me was very polite, took time to show me various storage options, insurance options and other things at the facility. Attention to detail of what I wanted was exactly why I would recommend anyone to rent a unit here. This facility is also very secure, clean, and well managed overall.
Johnny was great and very knowledgeable and helped with all my storage need. Will definitely come back in the future and recommend my friends and family.
I have never rented a storage unit before so I was not sure what to do or what to expect. Extra Space storage was highly recommend by some of my friends. Anthony went above and beyond and helped me out twice yesterday on showing me how to access my storage unit. Also the onboarding process was extremely easy. The facility is very nice and clean. I would HIGHLY recommend Anthony and this facility.
Gerard was very helpful when it came to the moving in process into the storage unit. He helped guide me to the storage unit and made the job much easier. Big thanks to him!!
This facility is outstanding and truly amazing!! The staff to start with are excellent, they have phenomenal customer service skills!! Their office is clean smells wonderful very organized. Theres no waiting at all!! They are courteous, greets customers at the door. They actually came out to my car and got me so that could assist me. Their units are clean well kept smells fantastic and they are spacious even the smaller ones. You wont ever have to stack furniture on top of furniture or worry about anything breaking. I had the pleasure of working with Ms. Caitlin who provided great customer service to me by phone before visiting, and Ms. Jainet who greeted me when I got there and took me on a tour and explained everything thoroughly. Very low monthly rates the best and cheapest Ive found. And they offer first month free to give you a break!! Please go visit them for your storage needs they have you covered all the way around!!🤗🤗
This place is extremely clean first of all. No hesitation in recommending them for your storage needs. Everything looks brand new. Great location and accessing is very convenient. Even the rental prices are competitive. Great job!
Jaclyn Roberson was extremely helpful. She explain all the conditions and terms for renting a unit in perfectly understandable detail. She was very kind and patient. She made me feel very comfortable with the process of renting a unit. It was a pleasure to work with her today! Great job!
My experience with Extra Space Storage has been second to none. I have multiple units in different states and have ALWAYS been completely satisfied. My latest unit is in Alpharetta Georgia and Johnny was instrumental in making it easy for me. There was even a lock with key waiting inside the unit when I arrived. Now, that’s service
Hannah was very customer friendly the whole time. She helped to make a boring experience like storage more pleasant. FYI insurance is required but that only raises the rate a few dollars. Finally, I thought the facilities were clean, safe, and well maintained. An easy recommend.
Gerard was extremely helpful and pleasant from the 1st call after I sent over my online reservation for a unit. I was very pleased with the cleanliness of the site and the units.I have used Extra Space many times before, but this facility and its representatives were superior.
My experience with Extra Space Storage has been awesome. Super easy to reserve a spot online with contactless reservations and when I called with a question, the customer service was great! Access in and out of the facility is also really easy, and its soooo clean. I dont often get excited about storage per se, but if anybody ever needs a storage suggestion, I will absolutely tell them to use Extra Space. Thanks again!
The guys where awesome!! Friendly they worked to make my process easy!! I needed to order another storage at last minute close to my current. They accommodated me and my movers wonderfully!! And they were respectful!!
Thank you Gerald so much for everythingEveryone make sure that this place is your place for your storage needs. A professional like Gerald makes everything great.Hey....potential patrons, this storage site is awesome. Anthony. Is a very efficient and welcoming professional. Great job Anthony!.
This facility is amazing! Anthony was so amazingly helpful and even remembered our son’s name and that he liked Dinosaurs when we came back. The process of was seamless and the storage facility is SPOTLESS! It still smells new 3 years later! If you need a storage unit this is the place! Ask for Anthony, he is the model of excellent customer service!!!! - Mia Kilcrease
Johnny is the absolute man. Like the absolute. I don’t know if you can find any better. Most helpful, kind, genuine and really loved the experience with him.
Very good experience. Reserved a unit online. Drove uhaul filled with stuff directly to the office. Jaclyn was very friendly, and helped get me squared away in the quickest manner possible. Took maybe 15 minutes to get all paperwork signed, etc. Unit was clean, fairly easy to access. I would recommend this place based on my experience on Saturday, November 10 2018. Jaclyn also was very pleasant to work with.
I came in today with some questions about storage size and pricing of the units that they offered. I was attracted to this facility because it was extremely clean. I was met by two fabulous girls Caitlin and Jaime. They were both professional and knowledgeable. They did there best to help me gauge the size of the unit that would fit my needs. They asked all the right questions. The entire process was great from beginning to end. I was also offered something to drink ( nice touch). I signed on with Extra Storage because of the customer service and the cleanliness of the facility. Great Job team thanks for all your help!!!
Hannah was very professional, friendly, extremely helpful, and a pleasure to work with. She made our move and need for storage so very easy. I highly recommend Extra Space Storage for any storage needs and to ask for the Remarkable Hannah. I would give her 10 stars if I could because she goes above and beyond to accommodate your needs.
Gerard has been so helpful! Getting our unit set up was such a smooth process and the building is very nice.
Johnny was great and very helpful. Made the experience easy and simple to get my storage unit access and locks.
My experience with Extra Space Storage has been great so far. The Manager Hannah Conley welcomed me in and was super helpful getting me all set up with a unit. She also checked in after my first visit to see if I had any questions, which I think says a lot about her and the company. I highly recommend this location!
Gerard and Johnny were absolutely fabulous! So personable and helpful. You have amazing employees!
Gerard Vega at the Shiloh Road location was such a pleasure to work with. He explained all the terms very clearly and made sure I completely understood everything. The facility is very clean and well-maintained. I would recommend this location to anyone.
Gerard Vega Is friendly, helpful, and very accommodating. We highly recommend extra space storage and the team at this location.
This location is always well lit, clean, and well maintained. The staff here is very friendly and always seems happy to help. 10/10 would recommend.
Gerard was extremely helpful and explained in detail the locks for the storage unit. Unbelievably clean, climate controlled system in a great location that is very convenient and accessible 24/7/365. Thanks for also saving me some money, Gerard, by showing the advantages of long-term internet pricing! He did right by the customer!!
What a great place, Hannah is amazing. She is very professional and friendly. She made the process of signing up for a rental unit easy and fun. I highly recommend Extra Space Storage if you are looking to store some items. Stop on by and ask for Hannah, you won’t be disappointed.
If the move-in experience is to be a sign for the overall service, then Gerard has a lot going for him. The experience was smooth without being rushed, Gerard was very courteous and professional. Thank you, Gerard!
Thank you to Anthony and Gerard for assisting us with our new storage unit. We are seniors and needed a unit on the first floor near the door. They created a solution/space for us. Their kindness and persistence as well as making the move-in process quick and easy are part of the reason we are thrilled to be in our new Extra Space Storage unit.
Draya Smith was wonderful to work with! So friendly and all smiles!
Store Manager Johnny was incredibly helpful. Very professional and efficient. In no time flat he had me signed up for a 10 x 35 space.
Super simple and the staff was very accommodating. Facility is very clean, well-lit and secure. Johnnie has been wonderful at the Shiloh Road facility.
My husband and I arrived early and the store was closed but Jaclyn was right on time! She open the doors and greeted us with a big smile and hello. She walked us to the unit we reserved but recognized immediately we may need a unit in another location. She showed us the other unit and it was perfect for our needs. She is fabulous! ! ! Terri L Artis
Great experience! Excellent customer services and competitive pricing. Anthony did an excellent job showing the facility and wrapping up the paperwork; the facility is well maintained and secure. I highly recommend this company.
Johnny was amazing!!! Helped me with everything and Also all the details. Super sweet and super helpful! Truly a gentleman!! Extra storage is lucky to have Johnny!!
Jerard was absolutely amazing went up above and showed me everything we wanted to show me what we needed and took care of us to get us what we needed at a different location. If you ever need anything go see Jerard at extra space is excellent if you need anything just ask for him.
Gerard was the best. Very professional, very helpful. The facility is immaculate. Happy customer.
I just wrapped up renting 6 units from Extra Space Storage. VERY VERY happy! The facility is clean, units nice and I cant say enough about how helpful the staff is. The made my move into storage painless from a space point of view. HIGHLY recommend!!
Best customer service, went to 3 other places but chose this one because they’re so helpful and welcoming. Make sure to ask for Draya S. She goes out of her way to help, has an amazing attitude and takes her time with the customer. She gets the best price possible, she showed me the you units and answered all my questions!! It was because of her I chose this place!! It’s a little further then the others out of my way but I know that if she had a great attitude then her supervisors must be amazing and that’s the place that will keep my stuff safe and respect it!! Come here only!!
My experience was excellent. Gerard Vega was excellent. His personality and customer service was beyond exceptional. Gerard thank you for your professionalism and welcoming demeanor.
Gerard explained everything clearly and gave me a tour of the facility, he was a great help. The location is immaculate. I had a GREAT experience using this storage location and I highly recommend this to anyone looking for storage space.
Hannah is the Best at what she does at her job. She is always going above and beyond.It was literally my 1st time getting a storage, and I had no idea that I got Best deal ever.If you are someone looking for storage please ask for Hannah.You will not regret coming here.I love this place, and you will too
Caitlyn the store manager did an excellent job taking care of my storage needs. She helped me find the right storage units for my family move. She took the time to help prepare me in case I needed an additional unit and really made everything happen for me. She went the extra mile and helped change out a broken lock mid move as well. Very helpful great customer service.
Worked with Johnny at Extra Space! He was very accommodating really helped us out and made it very simple. Such an easy experience. Happy to be using the facility for our storage needs!
Jaclyn was amazing. I have been renting my unit since May. Any time I had an issue she was able to correct it. She has an amazing funny personality and makes the whole moving process a little less dreadful.
I had such a great experience purchasing a unit for our storage needs today. Hannah and Stacy were so awesome helping me. I will definitely refer your company to anyone in need!! Jeanine
Mr.T and Ms. Hannah was amazing!!! Just the personality the atmosphere just every thing about them personality was just so welcoming!! I feel so comfortable leaving my things while I am out of state for some months!!! Love love love them!!!
I would highly recommend this storage space as its brand new and fully climate controlled. I had a great experience with Caitlin as she walked us through the options that were available at this location to better serve our needs. She is very professional and knowledgeable. Overall great experience!
If there was anything beyond 5 Stars I would give it to Jaclyn!!! Jaclyn was amazing and so friendly on our initial phone call that I decided to go with Extra Space Storage the very minute she started talking. Jaclyn also eased my stress in a very stressful situation when I realized that all of my items would not fit! She calmed the situation and handled it so professionally it made me feel better and at ease about my move. Ive been a manager in retail for 30 plus years and I know genuine Great Customer Service when I see it and to me thats what Jaclyn exemplifies!!! Extra Space Storage should be grateful for having such an amazing employee representing them because her kind of service is very rare these days!!!Thank you again Jaclyn!MichelleM.
I had looked around the area for a nice, clean and safe facility to store some items while renovating my home. After many inquiries I decided to use this location. The building was beautiful for being a self storage facility. Both Jainet and Caitlin were extremely nice and gave me a tour of the facility and answered all my questions. The facility was so clean and secure there was no doubt in my mind that my keepsakes would be well taken care of. I would suggest this location to everyone, they are the best.
Draya was very through with explaining my lease agreement & even did a tour of the entire property. Always had a smile on her face & was very patient with any questions I had! Best price around town with great customer service!
Gerard was wonderful to deal with. Anytime I had any needs he was quick to take care of them. I highly recommend Extra Space Storage for your storage needs!
From the initial call, to the tour of the facility and explanation of my options and the contract, Janiet was very patient, courteous and thorough. Moving can be an extremely stressful time and the staff at this location helped to alleviate some of that stress for me. I would definitely recommend Extra Space Storage for your storage needs.
Caitlin helped me with my storage needs today and her professionalism on the scale of 1-10 was a 100! From the moment I walked into the door she gave me her undivided attention and that is rare to have from someone these days. She made me feel very comfortable and showed she cared about my personal belongings. As you know, whenever you need storage, that means things are pretty crazy in your life. Caitlin was extremely creative and flexible in helping me see what size would be the best for my needs. She was very patient and willing to listen even though I walked in the door 5 minutes before closing. I was pleasantly surprised when it was time to sign up for my unit she offered me the first month free! Extra Space Storage is a very clean and state of the art facility. But, the main reason why I chose Extra Space, instead of a competitor that is closer to my home, is because of Caitlins service and personality.ps. She deserves a raise...a BIG one!!!
Extremely courteous, very helpful. Clean facility, well lit , secure. Gerard was very helpful and took the time to explain all the details
Its a new and shiny storage facility. Need I say more! Great location for easy in and out!
Very professional, courteous, and thorough staff. Setup was efficient and informative. Johnny & Gerard were extremely helpful and friendly.
Anthony is awesome. I miss Hannah but they turned it over to good hands. Very clean and well maintained place. I live 30 miles from there and its well worth it
Johnny was extremely personable, knowledgeable and efficient in renewing my lease today. Thank you!
Johnny was wonderful. He took his time and explained everything. This was a wonderful experience.
Gerard is the best! I had to get a larger unit because I ran out of space. Gerard made the process very quick and easy.
My boyfriend and I went into ExtraSpace today looking for an extra storage space. Jaclyn Roberson went above and beyond to help us find exactly what we were looking for and for a great price. She was very helpful and very friendly. I highly suggest going to this location for your storage needs!
Had a great experience. Friendly and helpful staff, explained everything and had me setup in no time. Competitive pricing to boot. Definitely recommend checking them out.
Just got a storage unit with Draya and Hannah, and - never thought I would say this about this type of errand - but that was actualy so fun! Super friendly, great service, left feeling like we were best friends at the end! Great prices too, highly recommend.
Draya set us up and we could not be happier with her service. In additon, we had another worker, Hannah, and we all had such a positive interaction. Highly recommended to anyone looking for awesome people to get you setup for your storage needs.
Was helped by Draya and she was wonderful. She was very kind and helpful in explaining all points of renting the space. I left out with and clear understanding of everything and was made to feel confident about my decision to store my valuables in a space here.
Emily was most helpful in.the entire process of finding the perfect storage unit. Emily is a wonderful addition to your staff. We will be recommending this facility to family and.friends. Keep up the great job!
I rented a unit today, and Jaclyn was the biggest help! She was very informative with sizing of units and making sure my things would be well stored. I would recommend, anyone ask for her help when you go!
Super easy and great experience. Gerard was helpful and patiently answered all of our questions. Super friendly and professional, and the facility was clean and exceeded our expectations!
What amazing service from everyone here at Extra Space Storage!! From the moment I stepped in, Draya, Hannah, and Doug have been extremely friendly, knowledgeable, and helpful. I feel very comfortable renting a space from them, and highly recommend this Extra Space Storage location to anyone.
Johnny and his co-worker are GREAT! Every time I’ve called there and had questions, or needed assistance, he’s always willing to help.
Gerald was a phenomenal gentleman, was super cheerful and helpful. He made the process of renting a unit quick, easy and enjoyable.
Johnny and Jerrard were absolutely amazing! I did not expect such amazing service at a storage unit facility! Highly recommend!
Great prices and even more personable front office experience. Jaclyn was really nice, friendly and helpful. I’m glad to have found this place to use for extra storage space. I highly recommend.
Very good temperature controlled storage facility. Never had an issue. Had a smooth check in and a check out process.
Jaclyn was very helpful and personable. She provided all of the pertinent information regarding the unit, lease, and fees. Moving can be stressful, this part of the process was smooth sailing, thanks to Jaclyn.
In all my 30 years of renting storage (business and personal), I have never experienced a more professional, dedicated and helpful team as Hannah and Draya.After explaining my needs, Hannah directed me to a unit perfect in size and accessibility. The facility is continually kept clean and secure. Many times Ive come to the facility and observed Draya cleaning the aisles and making sure the units were locked and doors secure.I travel extensively for business and have needed storage in other states. Hannah was helpful in securing storage space quickly and at a great value. She even coordinated with out of state Extra Space managers to ensure my storage needs were exactly met.I would not go anywhere else for my storage needs. And, give this Extra Space Storage team and facility my highest recommendation for anyone needing storage in Alpharetta, GA.
Jerry was so helpful! Moving in general can be stressful.. and he made the process smooth and simple!
Janet and Caitlin were extremely friendly and very helpful. Would recommend this site for anyone looking to store their belongings! They walked us through all the steps to set everything up ☺
Gerard was amazing, very informative and very friendly. I would suggest storing stuff here. Much better than our last storage space!
The experience of buying our family storage was very exciting and easy ! Hannah and Mr.T are a great team and get straight to business!! Loved it
Went to extra space storage yesterday and I was helped by Draya. The customer service here at this location was EXCEPTIONAL!!! She made my day!! I will most definitely recommend this facility to all family and friends. 5 stars here and HIGHLY SATISFIED
I recently visited the Extra Space Storage location on Shiloh Rd. in Alpharetta, looking for storage space. I met an amazing employee of yours by the name of Draya Smith. Assistant mgr. I believe. Very cheerful, energetic, and knowledgeable. She smiled the entire time and answered all my question. Great example of your company. Very enjoyable experience.
Excellent service at Extra Space Storage on Shilo Rd. Thank you very much Johnny for making it quick and easy to rent at your location.
Draya helped us today and she was wonderful. She showed us multiple units so we had an idea of how much space we really needed. The whole process was explained well and super simple.
I had an amazing experience Hannah was very helpful and the building was very clean. Everyone was super helpful. I would recommend many ppl to utilize extra space storage in alpharetta. They score a 10/10 everytime.
Jaclyn was very knowledgeable and helpful. She was professional and insightful. She made my storage unit experience an amazing one!
Johnny has been such a wonderful and kind point of contact. He genuinely cares about his customers.
Jacyln was extremely nice and helpful with helping my girlfriend and I get our storage space for the right price. The place was also well maintained extremely well. I highly recommend thank you once again.
Hannah and Draya are amazing! Stopped in to see some units and how much it would, they answered all my questions and eased my concerns. I’m not ready for storage just yet but when I am I will definitely come here!
Caitlin greeted us right away and took us through the new, clean facility to show us the unit. Shes a pleasure to talk to and do business with so I highly recommend anyone coming to her at this ExtraSpace Storage if youre looking for storage in the Alpharetta area.
Without a doubt ExtraSpace Storage on Shilo Road is the best at:Customer ServiceService CoordinationSuper Clean and Organized FaciltyAccommodatingThis 5 Star Rating is really directed to Jainet and Caitlin who mange this facility. They are the nicest people in the world who are experts in their field. I will HIGHLY recommend them to anyone who is looking to storage services 👍🏼⭐️⭐️⭐️⭐️⭐️My sincere appreciation.Christina M
First time experience with Extra Space Storage was great...Outstanding customer service from the staff.... The assistant manager Jaclyn was very helpful in finding the storage space that will justify me and my wifes needs....Able to take care of us in no time...Definitely will recommend anyone to check this place out...Especially if Jaclyn is the one that will be assiting you
Very nice facility and cleanest I’ve ever seen. Johnny and everyone on staff are very professional and helpful. Fantastic facility!.
Draya assisted us today, she was great. Received great customer service, great personality. If youre looking for storage space, please stop by and see Draya.
This was my first time storing and I had no idea what I was doing. From the moment I walked in Hannah helped me every step of the way. Moving is so stressful and this whole experience made one less stop easier. Thank you Hannah for all your help.
Had a great experience with Draya Smith at extra space storage. She was so kind and made me feel secure about my belongings being well taken care of at extra spaces storage.
The gentleman that helped me and I think he said he was the new manager of Shilo location, and he was very helpful, kind, and considerate. If anyone i know is looking for a storage unit I would definitely recommend your location.thank you
Hannah and Jaclyn are very professional, courteous and welcoming! They take pride in their facility and keep it immaculate. Their care for their facilities are only exceeded by their care for their customers!!!
Jaclyn was a great help. She made the whole process very easy. The facility is top of the line. Definitely rent here if need it.
Excellent and professional service. Facilities are like new condition and in great location. They also have people on site for assistance and are very helpful.
Thank you Jaclyn for a great professional experience! I appreciate you taking the time to explain everything to me. You have a great personality!! Keep up the great work. You are an asset to the company.
Hannah was super friendly and very helpful for me and my mom. Ive never stored before and she made the process very easy. Thanks Hannah!
Draya was extremely professional and efficient. She answered all my questions and worked to ensure that my needs were met. A good experience all around. The facility is also very clean and fresh.
This facility is brand new and completely climate controlled. The staff are friendly and helpful. Check-in was fast and the terms are customer friendly. We have used numerous facilities in the past and this one is up there with the best of them.
Gerard was really friendly and helped me with all my need and answered all my questions. 10/10 would recommend their service!
Just setup new service. It was a quick and easy online process. Johnny and Gerard are amazing!!
This facility is so clean and neat. Makes me feel very comfortable with storing all my stuff. The staff was very friendly, so knowledgeable and helpful. Highly recommend.
Jaclyn was awesome. she helped me get my storage unit and explained the lease to me as well as the different types of insurance coverages.
Anthony was extremely helpful and answered any questions I had. Great customer service. Highly recommend Extra Space Storage!
Jaime and Caitlin were super helpful and accommodating. We were able to get into the new unit quickly and easily. Thanks for everything!
Facility is very clean and staff is friendly! Draya was very helpful getting us set up with a new unit! Thank you Draya and Hannah for making our experience here great!
Gerard is amazing and always so friendly and helpful . All the staff at this location is wonderful and is why I continue to be a customer!!
Hannah was a wonderful help. She took the time to show me different sizes and was very helpful. I would recommend Extra Space to anyone needing storage.
Ms Hannah was a joy to work with! She made the whole experience very easy and answered all my questions. Make sure to ask for her when you visit!
Anthony helped me with all questions and concerns. HIGHLY recommend Extra Space Storage! Very friendly and great customer service.
Gerard is a 5-star professional and truly cares about making his location the best. Take the time to use this location because it’s worth it!
Hannah was awesome! She was very knowledgeable and had an answer for all my questions. If youre in need of storage, come here and ask for Hannah!
Gerard is a great person, very friendly and honest. The place is very clean and well equipped. I definitely recommend this place to all.
Gerard was great help when I was there to rent a storage unit. He was very easy to work and I appreciated that.
Jaclyn was just awesome! Very clean facility and Jaclyn made it easy to sign up and get started. She was very helpful .
Excellent 👍 very fast, easy access, beautiful building, very clean and nice air conditioning..!!!The online rental process is very simple and fast..!!! I recommend it
Jaclyn was so professional and efficient handling our unit rental. You have a great asset with her in the office!!
Excellent service! Johnny was so helpful & easy to work with. Friendly, knowledgeable service. Highly recommend.
Great service!! All my questions got answered by JerardI would recommend to anyone who wants a place for your storage needs!!!!!
Draya was amazing! She was very helpful and explained everything detail so that we could understand. Will definitely recommend to friends and family.
Draya is AWESOME!!! She was very friendly, knowledgeable & efficient!.... I would recommend Draya & Extra Space Storage (Shiloh Rd, Alpharetta) without hesitation for anyone who needs to store their belonging for either a short or long -term timeframe
I went to purchase boxes for my move out of state. Garad was very helpful and friendly. I would recommend this location to anyone.
Johnny was very helpful and knowledgeable. The whole process went very quickly.
Sharawn was very nice and helpful. She gave me the best service I have ever experienced at any storage facilities. Thank you for great service and hospitality.
Hannah and Draya were super helpful and informative! Great experience!! The unit was perfectly climate controlled. Super clean facility. Very happy with my experience!!
Caitlin and Jainet were very friendly& helpful! There is a couple of elevators and lots of carts to move your stuff once you are here. Brand new building!
Easy access into the building. Carts are readily available and located directly in front of the door and elevator. Very clean facility.
Gerard was very helpful in getting us storage quickly and account setup was very easy.Blue Moon Printing
Gerald was so kind and helpful. We had a great experience there the day that we moved in
Ms Lilia and Hannah are very pleasant and helpful. When speaking with Ms Lilia about renting a space she was very informative and helped me reserve a space when I couldnt do it online.
Gerard was awesome! Incredibly helpful, knowledgeable, and made moving units a breeze!
Gerard was extremely helpful. The facility is spotlessly clean.
Clean facilities and friendly service. Would have given 5 stars if it wasnt for them asking for a 5 star review.
Jaclyn was extremely helpful and kind. Happy to be storing with extra space. She got me in and out in no time. Thanks Jaclyn!
Johnny was super helpful. Very friendly and took great care of us!
Gerard was very helpful and the lease process was completed easily over the phone and email.
Hannah is amazing !!! She was super friendly and went into everything with us in detail. The facility is also very clean
Johnny gave us a great deal on ate storage unit. He was very helpful and courteous.
Gerard Vega is so professional and nice. We paid a bit more - but worth it with the extra service and support!
Great facility! Clean Facility! Hannah and staff members go above and beyond their call of duty to assist you in anyway possible. The best of the best. Thank y’all.
Great customer service! Dyaya and Hannah were super helpful and very kind. Clean place, secure, well kept.
Gerald was very nice and he took out the time to explain things to me to help me choose the right size storage.
The facility is spotless and Johnny was extremely nice and helpful. Very nice facility and great rate!
Gerard was very helpful and thorough.Great place to keep your extra stuff!
This was an awesome experience from beginning to end. I appreciate the service, value in the transaction, and peace of mind dealing with professionals!
I was very happy that Stan Gordon was available, he was very helpful and when I could not figure out an issue he took the time out and went to Youtube to solve my problem.Thank you for your help
Caitlin checked me in and hooked me up with all the details in about 7 minutes. She was courteous, competent and lovely - absolutely no complaints!
Awesome facility, very new and super clean. Thank you Draya for setting us up with a great first floor unit! Exceptional service!
Very clean facility. Management is extremely helpful. Great customer service. I highly recommend this facility.
Johnny was very helpful, speedy and fun. Thank you for employing such a terrific guy.
Caitlin was very helpful and knowledgeable. A few more like her and youll have a monopoly on the storage business!! Thanks caitlin!
I came to the site and the employees were very helpful, they answered all of my questions, made me feel super comfortable, and the site was very clean and organized. I will definitely come back and rent from this site.
LOVE THIS PLACE!!!! Will definitely use again!!!! Very nice managers very accommodating ♥️
Started new rental today. Nice clean facility. Great service today from Draya who walked us through the whole process. Thank you!
This is a great location with super clean, air conditioned storage. Jaclyn has been a big help! Would highly recommend!
Johnny and Gerald the assistant managers were really helpful! Quick service and all my questions were answered. Thanks guys!
Great Staff, very helpful and very friendly.Highly recommend it. If you are looking for a storage this is the right place.
I highly recommend this place. I had a great experience with the manager Jainet Young. She is very friendly and knowledgeable. She was very helpful.
Very pleased with the customer service Jaclyn provided. She was very knowledgeable and friendly.
Great front desk assistance, review of the property and setup for a first time extra space storage customer by Caitlin. Definitely recommend
My experience was great. Hannah was really sweet and answered all my questions. I will be recommending this place for everyone.
Jacklyn provided stellar customer service!! Perfect. I am a retail manager and customer service is hard to find .Your company is very fortunate to have her!!
Jainet was awesome I asked her a lot of question about the store units and she answered them all this store looks amazing and clean will recommend family and friends to this clean location
Janet young was very helpful and nice she is very knowledgeable about the units I will definitely tell everyone about her excellent service and very very clean property
Johnny helped us out and was great! The rates are reasonable and the facility is super clean!
Total reviews rating 5
199 Reviews for Morningstar Storage 2023:
Review №1
2022-03-02I have been with Extra Space Storage for many years. Today I finally moved out. Nicole was excellent with this process since I currently live out of state. She made it stress free. Many many thanks to her!
Review №2
2021-09-15I cannot say enough good about this place and their manager! Gerard is the best customer service person I have had the pleasure to deal with in many, many years! If only all businesses had managers/customer service people like Gerard! He made my experience wonderful! When I need storage space, I am going where HE is! Thanks Extra Storage, you made an excellent choice in hiring Gerard V.!
Review №3
2019-03-13If you need long or short term storage shop no more .. this should be the only place you go. Stop in and ask for Jaclyn, youll be in good hands. I would have to highly commend Jackyn on her customer service and positive attitude. Not only did she explain the proper procedures ... more importantly she listened and made me feel very comfortable and welcomed.I would not hesitate to highly recommend Jaclyn and Extra Space Storage to all of my family and friends!
Review №4
2022-03-27Nicole is fantastic. She is very thorough leaving me with very few questions. Thank you for making the process so easy!
Review №5
2021-10-14My experience with Extra Space Storage was so smooth and easy.due to your awesome employee, Gerard!!! He was so friendly and very helpful when deciding on size of unit I was going to need for storage. You are very blessed to have him as your employee. I rate him as a 10+!!!!!
Review №6
2021-09-04Exceptional customer service!! #10stars Representative Gerald Vega took his time to explain every single detail before signing my storage contract. I was unsure about which unit size to rent so to assist Gerald walked with me and showed samples of various sizes in order to get an idea of what I actually was storing. He made very good suggestions and I feel completely confident that the unit I rented will be the best for me and my family. Thank you Gerald for your patience and for allowing me to go through my full thought process before renting. To many times you meet reps who just want to sale and push you out the door but thank you for your stellar customer service! Looking forward to my move in!
Review №7
2021-09-04Listen guys! If youre looking for a team that cares about your storage then go visit and rent with Extra Space Storage! Clean facility and excellent customer service. It was Gerald Vega for me! He took great care and showed concern in my storage needs. Awesome CUSTOMER SERVICE...Rent Here!!
Review №8
2022-01-07I have been a customer of Extra Space Storage at this location for 15 months- great people, great service. When Morningstar Storage bought out Extra space, they doubled my rate with no notice. When I went in to the location to speak with them in person, I was told too bad…. Terrible… would not recommend this facility.
Review №9
2021-09-15This is my second extra space storage unit. Once again the customer service was excellent. I secured the storage locker on-line but Johnny, the manager immediately called me to welcome me and answer any questions I had. I am very pleased with the facility and with the management of the facility
Review №10
2021-12-01Johnny was an amazing person, Very kind and took his time to explain storage packages! I have never seen Company representation on this measure before! I’m inclined to believe that Johnny is the absolute best when it comes down to customer service! His Attitude was bright,Jolly, and second to none, Extraspace Storage have hit the Jackpot with this Gentleman!!!-Jacob Stornes-