Mountain Motorsports Roswell in Roswell

Review №11

2022-05-12T16:31:47Z

I have had a slightly bad experience with service department.. Being the insecure paranoid.. immigrant that I was... being snubbed off half the places due to my language and appearance, I was extremely frustrated and almost gave a negative feedback to reflect what I felt like. . But the management was very proactive in reaching out and comforting me as well as taking care of all my concerns. Only thing which is faster than the motorcycles they sell is how quickly they turn around from being bad service to excellent customer experience. Kudos to Bill who followed up and got my bike serviced. I m really happy and a million thanks to the staff there.. And a heartfelt apologies for all the heartburn.. We live a short life.. And hope we can put this behind us and partner to buy more bikes and bring more of my friends as customers of sales and service department as well. Next time I promise to bring some doughnuts to all.

Review №12

2022-03-19T13:06:03Z

I came to Mountain motorsports because it was close to my house in Roswell and I must say I will be back.Mike in the service department helped me through the process of getting my first service on my recently purchased used bike pinpointing the recommended Checks necessary to ensure it was ready to take out on the road. He went through each step of the process and explained in detail along with next checkpoints upon pick up. I would definitely recommend taking your Honda motorcycle and will be back again

Review №13

2022-04-21T20:19:17Z

My go to guy will always be Ben Nelson and I couldn’t recommend him more! I’ve bought 2 Ducati’s and a few dirt bikes here and each time have been thoroughly impressed at how accommodating everyone at this dealership is. It’s so nice to have such knowledgeable peoples help and to not be pressured into anything unlike most places. A+ for all the staff I’ve been involved with!

Review №14

2022-03-30T19:32:41Z

Worked with the service department and the sales department. We were very pleased with both. The service department kept us well informed and they were very pleasant to work with. Kimberly in the sales department was fantastic to work with. Very motivated and professional. If you need anything she is definitely the one to see!

Review №15

2022-03-30T18:52:12Z

I HIGHLY recommend Mountain Motorsports Roswell! They have great service men and women and the environment is the best! I especially want to shout out Kimberly which was who helped me when I made my first purchase with a brand new Can-Am Four-wheeler! I definitely would recommend seeing her if you stopped by she did really really good with us!

Review №16

2022-06-06T13:02:34Z

I recently purchased a bike from them and the attention, responsiveness, and thoroughness was evident from almost the moment I walked in the door. From the initial contact with Brett in sales through the process to Greg in Finance, it was seamless. Along the way were interactions with Boss Man who gave lots of time to talk and Q & A, Scott who helped me with safety apparel options/choices, and Parts Specialist Michael. My experience was exceptional.

Review №17

2022-03-31T21:00:37Z

My situation was super odd but Janell totally took care of it. I live in Cali, my bike and parents are in ga so we all worked together to get the deal done! She was awesome the whole time! I loved working with her and more importantly so did my parents. It was an amazing experience and the next time I’m in the market for a bike I’ll be contacting Janell!

Review №18

2022-04-17T15:29:17Z

Great dealership. Great staff. No bad vibes. Big thanks to Kimberly, the mustache man, and all the staff. Pleasure to do business with everyone here. Will definitely be returning for future business. Nothing but good things to say about this location. Highly recommended.

Review №19

2022-02-25T21:06:56Z

So we went there this morning to sell 2 motorcycles to them I had them listed on Facebook for sale. They gave me in writing what they would give me for both bikes. I should have known better. I drove 2 hours to them and stood around for another hour. Them they came out to tell me that my bike was worth 500 less. They proceeded to tell me that it had been dropped and I needed a new rear tire. It had never been dropped and a rear tire is not 500 bucks. In the pictures you could see the condition of the tire. They lied about what they would do and I assume when they read this review they will leave a lie on here as well. BEWARE they play games. From the prices they have on there showroom floor compared to what they were going to give me for mine is borderline stealing

Review №20

2022-06-02T22:22:33Z

Wow! What a pleasant experience for once! Always a pain trying to find a decent dealership that cares as much as you do about your motorcycle. A special shout out to Anthony in service!! He’s certainly gone beyond the call of duty to make sure everything was correct with my motorcycle, and kept me super well informed during the process. Couldn’t be more pleased with the tech who worked on my bike also, so another special shout out to Jon Lyons! We ran into a few issues during the installation of my new exhaust, and Jon was able to troubleshoot all the issues to complete the installation. Won’t take my bike anywhere else!

Review №21

2021-10-17T13:37:19Z

Cool place with awesome staff . I want to give special thanks to Gregory and Jon for the help. They actually gave me a call later at night to make sure I was doing alright because I was wayyyy too excited with my bike😅😅 hopefully we get to ride one day ✌🛣

Review №22

2022-03-26T21:08:38Z

I have bought two Can Am four wheelers from Ben Nelson at Mountain Motor Sports in Roswell. I was extremely pleased with the job Ben did explaining to us all about the four wheelers. We had four wheelers in the past but these are the favorites.I live in Tennessee and bought one and went back several weeks later and bought another one. I have recently called Ben regarding another purchase. I certainly recommend Ben Nelson and all the crew at Mountain Motorsports !

Review №23

2022-03-26T11:38:01Z

I’ve bought several toys from Roswell MMS and have never been disappointed. If you are looking for some thing kick a** but not sure what, ask for Ben N!This dude knows everything about bikes and rec vehicles and he will not let you leave disappointed. Because of the awesome deals and the unbelievable service I receive each and every time from him, I will always be a loyal Roswell MMS customer!

Review №24

2022-05-13T21:09:25Z

The initial purchase went great, got a great deal on my Yamaha Jet ski in 2016. Had a few communication issues with service, but their dedication to fixing it doesnt go unnoticed! Thanks for getting us back on the water!

Review №25

2022-06-22T21:34:27Z

I have been going to Mountain Motorsports for years now, and the experience that I have had has been exceptional. The staff there is friendly, helpful, and always willing to show you what is available. If you are looking to buy a motorcycle, pick up accessories or need help of any kind the folks at Mountain Motorsports in Sevierville is the place to go!

Review №26

2022-07-01T21:26:41Z

Went in, wanting to look at another model. Kimberly assisted me and gave me her honest opinion on the product. After looking at it, I agreed with her knowledge and decided to look at something else that would be better suited for my height. As I am vertically challenged…. In the showroom I found myself in love with a snowmobile on wheels. At which point I made arrangements to purchase a Ryker Rally. Kimberly was extremely helpful through the process. I know that she’s paid for sales ability, but she really was personable and went above and beyond with herself.Thanks for the great experience, from start to finish!To anyone thinking about a Ryker, they are a blast. Just remember to not tighten up your grip, keep it loose, and enjoy the ride. Otherwise, you’ll definitely create a shimmy in your steering while riding.

Review №27

2022-03-31T19:27:57Z

Ben Nelson is a class act. He goes out of his way to help you answers any questions honestly and will give you his true feedback rather than just a sales line. People buy from people not dealerships and not brands Ben Nelson is someone I would encourage you to buy from. Great sales experience. Would highly recommend.

Review №28

2022-03-31T21:05:49Z

Ben Nelson is awesome to work with. He takes the time to understand your needs and fully explains the pros and cons of the bike you are considering. I feel so comfortable with him I have purchased 4 bikes thru him.

Review №29

2022-04-06T22:31:06Z

Simply put... Unmatched Service. I have 14 y/o bike. They have gone out of their way to accommodate me and serviced my bike on several occasions. That alone has shown me all I need to know as a repetitive customer!Top tier team Alpharetta Mountain Motor Sports.

Review №30

2022-04-04T22:54:17Z

I bought my Ducati Panigale V2 from here and had an amazing experience! Jon was great and knowledgeable and help me through the entire process. The finance team was very friendly and helpful throughout the process as well. I had a great experience and would definitely buy from there again.

Review №31

2022-03-22T02:54:52Z

I had a bad experience here walking in for the first time being a new rider. Most of the other 1 star reviews match my experience so I would simply go in knowing what you’re looking for, or doing product research for yourself. However after leaving my negative review, I was immediately contacted by management asking for them to make things right. My complaint was about being mislead with buying boots, they admitted to where they were at fault, and offered to either fully refund me, or replace the boots I had bought with ones that match their quality, and value. I took the latter option and got new boots which were recommended to me by Scott. They came a few days early which was incredibly convenient because I started a spontaneous 800 mile round trip adventure to Amelia island, just a few hours later, for the concours and car show. The boots that were recommended by Scott worked better than expected and I can confidently say that everything has been made right, and that these are good people.

Review №32

2022-03-31T20:46:16Z

Janell Echols did a wonderful job. We were able to make the deal work and I appreciate her dedication to helping me. The wait for finance to bring me in took longer than it should have. Other than that, friendly people, clean facility and great selection. Thank you.

Review №33

2022-04-01T22:12:05Z

Kimberly was awesome !Shes the one to talk to for purchasing.5 Star rating !

Review №34

2022-03-31T22:18:55Z

I have been going back and forth on whether to buy a Jet Ski so I came to Mountain Motorsports in Roswell where I was greeted by Janell. She helped me decide which ski would fit my needs without being too pushy or trying to upsell. I’m even more excited to buy my Sea-Doo! Great experience overall and I highly recommend Janell!

Review №35

2021-09-24T18:30:58Z

STILL ENJOYING MY HONDA METROPOLITAN....THESE MONTHS. RIDING HER. HAS BEEN AMAZING.LET ME GIVE TEN STARS...TOO THE TEAM AT MOUNTAIN MOTORSPORTS/ROSWELL.🌟🌟🌟🌟✨🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟. WELL, THATS MORE THAN TEN. NUT, WELL WORTH IT.9/24/2021By far a totally awesome location. And a great bunch of employees. I got to tour the entire location. Front to back. My experience , was truly more than I ever expected. Thought and imagined. From the moment. I stepped through the doors. My thought was YAZ , GIRL!!!!!!!! The bikes. Were all seemingly, calling out too me. However, one special beauty. Caught my eye. It was a HONDA SCOOTER. Not just any scooter. But, a Metropolitan. SO CUTE AND ADORABLE. When the sales person. Stepped over too us. He could see. That we were totally interested. ESPECIALLY I. THE EXCITEMENT WAS ALL OVER ME. HIS NAME, JUMONIMONI FOR SHORT. MONI. EXPLAINED THE INS AND OUTS. OF MY SCOOTER. In great detail. He was patient in answering. All of my MANY questions. Being a newbie. My love and passion for motorcycles. Could not compare .To the feeling I got. As I explored the scooter, before me. I went on to explain to him. My purposes and planned usage of the scooter. Which, he totally got. Short and sweet. The Honda SCOOTER, is perfect for my lifestyle and needs. My salesperson, MONI could not have been any better. His knowledge of the scooter. His attentive ear and patience. Made my experience there. Great! While I thought and thought. My Husband, said. Its your decision. He talked with Moni and asked questions. He too, was well pleased with Moni. As he stood back and allowed us space to talk things over. Monis approach was very professional. As was hisdemeanor. Above board, in my opinion. No rush. Take your time, he said. We are here for you. He (moni) knew that we(I) were shopping another location and brand. As we did communicate such, too him. Within Two weeks. We were back from vacation. AND ready. I was READY. To ride Beautifully Blessed. Out the door. The entire team. At Mountain Motorsports/Roswell. Truly all made me. A very Happy woman. I am so pleased. With the decision I made...Thank you. GREG, SCOTT, WEST, BRIAN ,BO. And, the young man. With the awesome smile. Who whose station desk. Is across from MONI. As well as. All others on staff..we encountered. While walking thur on tour. Thank you. More IMPORTANTLY, THANK YOU...JuMONI!!!!!! for NOT just being a typical salesperson. But rather, one who listen attentively to me, your customer. For understanding my needs and usage of purchasing my scooter. For patiently showing me. What I did not know about it, my scooter. It truly is and will be a continuous blessing too me and for me. It is, infact. A lifestyle change. Great for those not so far errands and personal leisurely outings. .. BEAUTY, YOU ARE THE BEST. AND, Girls, SHES GOT GREAT SPACE. FOR SACKING STORING. WHEN OUT AND ABOUT. SATISFIED.THANK YOU, MOUNTAIN MOTORSPORTS and TEAM/ ROSWELLSINCERELY,TONY AND ADDIE MCI🤗UNIQUE PINCONES

Review №36

2022-03-30T21:20:19Z

Kimberly McGinnis helped me acquire my new 2022 Yamaha MT-09 SP. She did an outstanding job keeping in touch with me throughout the process and the pricing was fair and what I expected. I also had a very pleasant experience with the finance manager Greg Rebolledo. I highly recommend Kimberly, Greg and Mountain Motorsports of Roswell.

Review №37

2022-03-22T16:07:04Z

Went on line to look for jet ski and mountain Motor sports popped up. When i reached out to them some lady name Kimberly McGinnis send me back over the information on the jet ski. She was very professional and knowledgeable about questions I had about the ski. So I decided to proceed with the process. When I arrive to pick up jet ski Kimberly walk me through the whole process smooth. And all the other staff were friendly and helpful as well. Definitely will be back next year to purchase my sea doo !!!!!

Review №38

2022-07-08T20:12:34Z

Just bought yet another brand new Sea-Doo from Mountain Motorsports Roswell, Georgia location.5 stars & awesome people as always!The folks that work the store in Roswell are taking care of business every day led by Bill Range.Thank you all for everything.! 👍

Review №39

2022-03-30T13:01:40Z

Ben is always super helpful and very knowledgeable. Always gets me exactly what I want. I’ve bought several bikes from him and mountain Motorsports Roswell. Always an amazing experience. Can’t wait for the next one.

Review №40

2022-05-06T21:58:59Z

The service department tried to rip me off.I have a 2021 Ducati Streetfighter. I brought it in for an issue with the hydraulic clutch, which should be covered under the 2-year warranty.A month after I dropped the bike off, service manager Mike finally reached out to tell me that Ducati had denied the warranty claim, and that I would have to pay out of pocket to get the clutch fixed.I called Ducati North America to dispute this and see why they would deny the warranty. They reached out to the Ducati Service Area Rep and found that the dealership had never even submitted a request for a warranty decision.Ducati North America sounded concerned about the situation. I hope they do something about it.The good news is that Wow Motorcycles Marietta will very shortly be an authorized Ducati dealer, and they have acquired the highly regarded DucShop guys to do the factory authorized work. I am taking my bike there to have them work on it.Anyone interested in Ducati, stay far away from Mountain Motorsports.------------Update: I spoke to Bill Range, the general manager today. He seems like a solid trustworthy person. He apologized for this issue and I believe him when he says that he is working to improve the lackluster service currently offered by the service department at this location.

Review №41

2022-03-29T15:53:43Z

I would like to say janell and Scott was awesome with their excellent custom service and they went above and beyond assisting me with loading knowing i recently had surgery. Great people and it was a pleasure doing business with them. Janell is the main reason I purchased the utv very nice and helpful and went way above and beyond to answer all my questions.

Review №42

2022-03-29T01:40:24Z

The parking was difficult when I was there but maybe it was just a busier day. There was no pressure. In fact no one ever acknowledged I was there or even said hi. Thats not all bad. I was able to browse without someone breathing down my neck.

Review №43

2022-03-22T23:16:25Z

Bought a 2022 Ducati Multistrada today. Kimberly was my sales lady - she is the best. She made the process so easy - thank you Kimberly. She’s the best! And my 5 stars actually equal 10.

Review №44

2021-03-24T15:59:21Z

Me and my wife bought a motorcycle from this amazing store- the staff was super great! Ben the sales guy really nice and made our experience so much better!! and of course the finance manager GREG (mustache guy) was really helpful and was able to save the bike we wanted by making a deposit!! we are extremely happy with our purchase and we look forward to going back soon to upgrade my bike!! btw this store looks amazing inside! thanks to all the guys at MMS of Roswell ! you guys did an great job!

Review №45

2022-07-03T02:29:51Z

Shelton, the salesperson, knew exactly what I needed, went to get it. I was out in 2 minutes. Incredible service, state of the art set-up, it would be worth the drive to check them out.

Review №46

2022-04-01T23:54:53Z

Good knowledge base and helpful team at MM. Ben was responsive and honest in helping me and some of my friends all find the right bike for our needs.

Review №47

2020-07-26T13:02:12Z

Bought a used Yamaha FJ-09 a couple of weeks ago, and this was my first time dealing with a dealer so I was a little nervous. But let me tell you, Beau (one of the reps) was super attentive and very responsive to all of my questions. If he didnt know the answer he didnt bs me, he went to go ask the proper channel for answers. He was upfront with all of the potential costs that I could pay and explained what each of the extra charges I am paying for (since its a dealer). Finally ended up getting the bike and couldnt be more happy with this purchase and from the team at MMS Roswell for helping me out.Also shout out to Josh who has to deal with all of the stacks of paperwork that goes into buying a bike (I had no idea). Josh was very patient with me as I again asked a lot of questions and he thoroughly explained everything and was super friendly. I enjoyed the whole buying experience with this crew.

Review №48

2020-10-16T02:25:24Z

What a great group of folks! Experienced a full company of ppl that love what they do and it shows. Bought my new 2020 Diavel today and what to thank Scott G and team. Went above and beyond answering so many questions and giving me an awesome experience. These guys are finance masters, Really! Actually looking forward to coming back to the store!

Review №49

2018-03-31T17:36:33Z

Being a new rider and first-time buyer of a street motorcycle is nerve racking. After an exhausting search trying to buy a motorcycle from individual owners, one thing I settled on was that I better buy it from those that know the craft best. My experience at Mountain Motorsports was an extremely pleasant one. The entire staff was both very knowledgeable in all areas of the business as well as courteous and professional with no high-pressure sales tactics. It was more important for them that I felt comfortable joining their family of riders and embracing this new hobby with the right bike than just selling me a motorcycle. From Patrick in the Parts Department that new everything possible about the right motorcycle gear, to TJ and Jared in the Service Department that made me feel supper welcome on how to properly service and maintain a motorcycle. On the Sales side dealing with Kolby, DJ, Lane and Jason was like talking to motorcycles super stars that worked very hard to earn my business and made me feel like I was buying a high-end bike even though I knew I was buying an entry level low end motorcycle. To them it was not about the price or how much I was spending, it was about finding the right bike for me as a novice rider and helping me feel comfortable in as a first-time buyer and creating a customer service experience that will keep me coming back for years to come. I not only like Mountain Motorsports of Roswell, I highly recommend them, and I will be buying my next motorsport equipment with them whatever that may be.Juan Sotomayor

Review №50

2021-12-10T15:46:13Z

Oh my gosh!!! Kimberly at the Roswell location is AWESOME!! She helped me every step of the way. I purchased a Honda CBR1000rr as a surprise for my husband for Christmas! Well when Kimberly heard it was a surprise her excitement was as high as mine!! I was a little nervous as I have never done anything like this before. Kimberly made me feel right at home and like her best friend. She’s is amazing. When I was then switched over to Greg in finance (great mustache!!!) I immediately felt comfortable! We chatted and he made the finance part fun. I would definitely recommend this place. I live in Flowery Branch and it was so worth the drive! I cannot wait to see my husbands reaction when he has the bike of his dreams sitting in our garage!!

Review №51

2018-08-28T15:15:38Z

Lane and the entire team at Mountain Motorsports Roswell took great care of me during this purchase. From the moment I walked in the door with my eye on the XSR700 to the time we inked the deal, I was treated with respect and genuine interest was shown. When I arrived to pick up the bike I was greeted kindly and taken care of immediately. I met the service manager, parts manager and entire team. I was given a quick overview of the bike and Lane pushed her out of the bay and gave me the key. You cant see the grin under helmet but its there. Yall have a customer for life based on this experience. Please never lose sight of putting the customer at the center of everything you do!

Review №52

2021-07-10T02:55:30Z

Everyone at this place are awesome and knowledgeable especially Gregory in finance which made me feel at home since i was coming all the way from orlando florida to pick up a 2021 street fighter Thanks man you rock . im loving the bike . Thanks guys for all your help keep up the good work i know i will be coming back here for my future bikes maybe hypermotard . oh yes !

Review №53

2022-07-06T20:16:46Z

Apparently if you own a motorcycle older than 10 years they wont service it. After 10 years manufactures end their warranty on parts and that makes us liable. I was asking for a back tire after riding over 2 hours to their location. Not something most ppl have the tools for and you cant mess up anything else on the bike replacing a tire. They sounded unsure of themselves. At no point on the phone or beforehand was I informed they wouldnt work on my bike. Not till I arrived and he saw the condition did he mention that rule. Looks ugly, runs perfect 2005 r6. Then reluctantly agreed to take my $200 for a tire and service as long as I promised to never bring my bike back.Heard such good reviews of this place too.Updated: Manager contacted me and remedied the above situation. Called few years later and asked for tire change costs reminding them their owner agreed to change my tires. Got push back again, wouldnt give me a price on my bike cause again, still 10+ years old. Had to ask Whats a tire change cost on the newest bike in your lot to get an answer. Also got two wrong answers, year of bike doesnt matter if tire is off (woulda been great to start with that) and its cheaper despite the first tech saying We dont recommend taking it off. It wont be cheaper.

Review №54

2022-02-24T16:24:36Z

I love my new Ryker Sport, Go see Greg, very friendly & knowledgeable.

Review №55

2018-11-11T20:17:55Z

My purchase experience w/ Mountain Motorsports - Roswell could not have been better. I met with Zane and Chris on several occasions as I went through the process of picking out just the bike I wanted. They were helpful and friendly without being overbearing. As it turned out, they had a like new bike with only 300 miles that fit my needs. While considering the bike, I met Andre, who happened to ride with the fellow who traded in the bike. Andre was able to provide additional detail as to why such low miles. One of the things that impressed me was the tenure of the employees. These are people who believe in motorcycling and have been at MMS for several years. Overall I am impressed with the knowledgeable, good natured staff, excited about the bike and pleased with the out-the-door price.

Review №56

2017-10-22T21:22:49Z

I came into Mountain Motorsports Roswell looking to trade in a bike I was upside down on and stuck in a high interest loan (purchased elsewhere). While there, my new friend and excellent salesperson Kolby patiently worked through my options until I found the perfect bike for me. Once I sat down with the finance department, DJ was able to secure a loan on the bike with an interest rate more than three times lower than my old one.I’m beyond thrilled with my new bike, and I know exactly where I’ll be sending any of my friends when they start to get jealous.Thanks again to the whole Roswell team!

Review №57

2021-12-22T00:37:18Z

Well I hope I can update this review later but for now, the lack of communication in the service department is just over 1 star. They are never available and when you call you will have to leave a message for with the parts or sales team. The chances of actually getting a call back is 50/50. I have stopped in personally and not sure what the issue might be... lean workforce or just lack of business professionalism. My small Rukus has a carb cleaning and they have had it over a month. At this point, I feel I will need to get it back not fixed to take to another place. 😒

Review №58

2022-03-31T23:03:30Z

I really dig this place. Ben N. helped me to find exactly what I was looking for. I came in thinking I knew exactly what to get, but Ben shared his perspective and I found something that fit so much better than I would have expected. Thanks!

Review №59

2022-03-31T19:59:59Z

I found the perfect bike for my riding style and would like to thank Janell Echols in sales for making that happen! From sales to service thank you for everything y’all do!

Review №60

2021-07-23T16:56:35Z

Want to that everyone at mountain Motorsport Roswell for making me feel at home. Would like to thank Jon stoff for taking care of me and getting me this beautiful raptor 700r se.

Review №61

2019-06-07T00:51:10Z

Just bought my second bike from them this past week after hunting for weeks and trying out the market. Id never purchased a vehicle through a dealership before and had attempted 3 or 4 other locations before ending up here. I experienced immediate welcome smiles, super personable staff, and plainly just had fun going through the process, how I feel it should be. Nobody felt overly pushy or tried suggesting me away from what I wanted, and it really just seemed like I was among friends even though Id only just met them. Big massive thanks to Ben who helped me on his first day! The whole procedure of acquiring the bike was very organic and I certainly plan to point anybody remotely interested in a bike to this specific location. I would thank every staff member individually, but unfortunately dont remember everybodys names! So if youre reading this and questioning if this is the dealership to visit...definitely go!

Review №62

2022-02-03T01:01:59Z

I cant say enough about salesman Scott Glaza. I had an assembly problem with a new bike and he made sure my concerns were addressed to my satisfaction back in Service.Thanks, Scott!

Review №63

2022-04-12T20:46:05Z

Ordered OEM gas lines for my 916, they turned out not to be OEM parts! Costed a lot of money and a lot of extra work...

Review №64

2022-05-05T12:19:45Z

Couple of days ago I wrote a bad review for this business and I was mistaken. Talked to Bill, the manager, and the problem was resolved to my satisfaction. Thanks to all at Mountain Motorsports!

Review №65

2022-04-27T19:30:59Z

If you arent looking to buy a new piece of power equipment dont go here. Theyre all about commission I asked about riding gear nobody helped me do not go to this place if you want gear or youre not spending thousands of dollars.

Review №66

2021-02-14T00:51:34Z

Definitely will be returning for our next motorcycle purchase! Ben sold us a 2021 R3 and we had the best experience with him! He was really friendly, welcoming and helpful when we were picking out a bike. The manager Greg helped us finish up all the paperwork and answered all of our questions. He is also a very friendly and awesome person to work with. Patrick in the accessories dept. was also really helpful and friendly. Overall, our experience was great. I highly recommend Mountain Motorsports in Roswell!

Review №67

2021-04-17T02:39:12Z

I purchased a Can Am Maverick X3 from MM in Roswell. After searching and searching for one due to shortage during Covid and having no luck anywhere, I was able to get into contact with the guys at MM and to my surprise they had plenty of options. I spoke to the guys over the phone and they helped me pick out which one would fit best for me, and we got some numbers together and I liked what they had to offer so I took the 3 hour drive to settle the deal. Upon arriving, all the staff was awesome, very friendly and informative, very welcoming. They let me check out the machine I was interested in and start it up and went over the features and I knew I had to take it home. Between Jesse, Josh, and DJ we were able to quickly come to a deal and I was able to take my new (to me) X3 home! Had one issue with the clutches shortly after getting it home, as it was a used machine. Mountain Motorsports was very quick about getting me right and keeping me happy. They took care of me and my machine and I couldn’t be happier, no issues since. If you’re looking for guys that have the knowledge of their products, and the share the same passion as you with Motorsports, you will be very happy choosing MM Roswell. They will take care of you. I look forward to spending more money on things I don’t really need with them in the future🤘🏻

Review №68

2022-03-31T21:17:59Z

Great experience. Thanks you Janell for a smooth process. Shoutout to Greg and Jeff for making my experience a fun time

Review №69

2022-05-27T13:57:17Z

Rich and Vince in service were spectacular,extremely helpful,took me from problem to solution!!Greg Tysor in sales dept extremely knowledgeable too.Thanks guys for an excellent experience🏁

Review №70

2021-04-20T15:51:08Z

I have purchased two motorcycles, various parts, and had multiple services done on several motorcycles. I have also had numerous discussions with the General Manager, DJ Allen. From DJ and continuing through Sales, Parts, and Service Ive experienced an enthusiastic and helpful team. My very recent experience causes a shout out to Nick, the Service Manager. My bike had what couldve been a borderline warranty repair (probably not) but either way I needed it repaired for a trip. I knew the service department, like many auto and motorcycle businesses lately, was inundated with work so I didnt have high expectations for a rapid warranty investigation and repair. Nick, however, took the necessary info and left a message for the Ducati representative as I was there. Upon getting feedback he contacted me and took the bike in for repair right away and had it done exactly as promised. He didnt have to handle it in this manner nor did I expect him to but I;m grateful he did and I made my trip. Great attitude Nick!

Review №71

2021-09-13T15:13:00Z

Walked into the wrong Motorsport location, came out a Ducati owner. Couldn’t have thanked Greg and Greg for making this all happen in one day. Excellent customer service, Plenty of quality bikes, and professional staff that gets things done. Best Motorsport in Georgia!

Review №72

2020-09-14T08:05:29Z

Ive been riding motorcycles for 22 years and have purchased a handful of bikes in that time. Ive never had as a good experience as I did at Mountain Motorsports. They are a group of people that are passionate about Motorsports who happen to also sell them. My entire experience was engaging and memorable. They understand how exciting the purchase of a new motorcycle is and allow you to enjoy the process. They are fair, patient and knowledgeable. My thanks to Greg and Jesse for getting me on to my new bike, I enjoyed talking with you guys. I will absolutely be back for service, parts, gear or to just talk motorcycles.

Review №73

2021-09-10T16:28:00Z

Im from Florida, and twice now I’ve needed repair riding the mountains north of MMS Roswell. Both times I called and explained the urgency and they invited me in before the doors even officially opened for business to get me in and out and back on the mountain. The techs do great work and Brian in service took care of me both times. Riders helping riders, excellent customer service!

Review №74

2021-08-18T21:47:16Z

Great dealership, great people. I drove in from Chicago to purchase a 2019 Suzuki C90. Online and sales representative Kimberly Mcginnis handled the whole transaction from start to finish. I give her 5 stars out of 5. Ive dealt with many dealers throughout my life and by far this was the best experience. If anyone is in the market for a motorsport vehicle give Mountain Motorsports a call.

Review №75

2021-02-14T01:39:34Z

Had an amazing time picking out my first sports bike, a 2021 Yamaha R3. Awesome and friendly atmosphere.I had the pleasure of working with Ben Nelson who was very helpful, friendly, and just an awesome guy! Went over everything in detail with us which was wonderful and made making a decision very easy. Also Greg from the finance office was very kind and funny. He shared his knowledge and experiences with us which was great to hear. Walked me step by step through the process which was a breeze. I highly recommend Mountain Motorsports in Roswell with any question or decisions to make they will make sure you are taken care of.

Review №76

2020-03-10T13:37:13Z

Great people here! Everyone was very helpful and informative. I was able to get the information I needed to buy the right 4 wheeler for what I was intending to use it for. Will definitely be back!

Review №77

2021-09-22T02:58:12Z

It saddens me to say how disappointed I am in the customer services of Mountain Motorsports of Roswell. My husband loved you yall and praised how you done things until today. His Ducati, that was his baby, has been in the care of the Service Department since 8/10/21, and got messed up by the service department during that time. They tried to hide the mistake of dropping the tank of the bike and mess up until I called today to get some kind of update on what is going on. Mike finally informed us about the incident and the incident was so severe to the point of Mountain Motorsports didnt question the idea to buy the bike back to cover themselves. The lack of integrity truly saddens me, and it is very disappointing. Im just truly in disbelief. 😕 😞

Review №78

2021-04-14T16:04:10Z

This review is for Kimberly. She was awesome at making sure I was happy with my experience. This is the first time I buy a motorcycle in the States, being from Brazil things are a bit differently so when things went south due to the purchase of parts and itens, she was quick at saving the sale by empathizing and understand the other side. Would definitely buy another bike with her.

Review №79

2021-05-12T13:25:03Z

I recently had my 2009 Yamaha Stratoliner in for the scheduled 8000 mile service. My service advisor, Cody Simmons provided exceptional customer service during this service. Although he was very busy throughout the day he kept me updated and worked through issues to ensure that the service was completed. Since I waited while the service was being performed, Cody kindly offered to buy me lunch. Although I politely declined his offer, I felt it was a nice gesture and acknowledgement of my time waiting.Giving great costumer service is hard proposition, especially with motorcycle owners. When faced with a very unruly and cantankerous customer Cody maintained his composure and professionalism. It was apparent that the circumstances associated with the customer’s anger and dissatisfaction were out of Cody’s control and landed on his desk by simple virtue of him being present that day. To his credit Cody rose above the customer’s obscenities and did what was in his power to make his customer whole.Thank you, Cody for all that you did for me.

Review №80

2020-09-03T18:30:37Z

Cool shop, got all sorts of great bikes. I already got a motorcycle but I was just going in there to look at the eye candy.Too big for this bike but if I was a kid Id love this little boy.

Review №81

2022-06-09T21:41:21Z

This place is huge, all the toys. And Anthony from Service is the man. Really good communication and excellent service.

Review №82

2021-12-28T21:46:57Z

Ive been working with Ben to purchase an adventure bike. He has been so helpful and so nice and he has a lot of knowledge. I highly recommend Mountain Motorsports and the salesperson Ben

Review №83

2020-08-23T16:55:50Z

Ben & Josh were AWESOME. I drove 5 hours to Mountain Motorsports after every other dealership wasn’t so supportive about purchasing my first bike. As soon as I got there, they had my bike out and ready to do! Ben went over everything i needed to know and more, even patiently dealt with all of my questions. Josh was so easy going and very thorough with the paper work to finalize everything. The gentleman in the back also assisted me in ordering parts and he made sure to explain the pros of everything he was offering me. 10/10 experience and I will definitely be back in the future!

Review №84

2021-03-06T00:56:43Z

They have an excellent selection and the prices are decent, but the lackluster nature in every staff member I encountered was a huge deal breaker for me. If Im spending over $7,000 on a slightly used bike I need to have confidence that the person(s) on the other end of the deal is trustworthy and reliable. Sadly, I did not pick up on that vibe in the least bit.

Review №85

2021-05-21T16:05:16Z

Im going to have to edit my review after seeing something else about this bike. I was assured a complete service of fluids was done to to the bike.Come to find out there is corrosion in the antifreeze which has never been replaced, the brake fluid is as old as the bike itself, and the oil was a quart low. Ive had this bike for less than 500 miles.They really need to revamp the service department or stop lying about things in order to get a sale.Bought a used bike. On the way home it had some issues. Called Ben, the sales guy who I went through, and notified him on what the issue was. He acknowledged and had me to bring it right back in.They diagnosed and repaired the issue at no charge since it left the showroom in that condition and had it back to me in a week.These guys went above and beyond, were very professional, understanding, and were great about the whole issue.Even guys who werent in sales or service department were a tremendous help. Shout out to the parts guys who assisted in my questions also.Thats excellent customer service in my book. Highly recommended. Thanks once again for addressing the issue and resolving it.

Review №86

2022-03-05T21:15:48Z

They refused to sell me a waverunner because im out of state...I wonder what yamaha will say about this.

Review №87

2018-11-15T04:51:03Z

Lane was my sales rep, he explained everything I needed to know about purchasing my first bike. I ended up purchasing a Yahama R3, and when I’m ready to upgrade to a R6 I will go back to visit MMS.

Review №88

2022-07-07T17:45:00Z

I enjoy their Cafe, very great customer service.

Review №89

2022-03-30T19:16:29Z

Ben Nelson was the best Damm salesman you could ask for. Would make the trip back just to shake that mans hand one more time

Review №90

2021-07-06T20:30:48Z

Love love love the amount of attention and thorough explanation of EVERYTHING! Great atmosphere and awesome customer service. All questions answered with passion and detail. Wade M as a sales representative was awesome and Greg R finance manager gave great details and very passionate about his job and customer service.

Review №91

2020-10-31T23:08:47Z

I have purchased a total of 3 bikes from this location and will definitely get another one.Gregory the sales guy was very helpful and was able to get the bike I wanted promptly. Jesse in financing gave me a lot helpful tips on how the finance my toys.Thank you mountain motorsports see you guys soon.

Review №92

2022-03-30T18:55:42Z

Kimberly was amazing she has the best product knowledge out of anyone I have ever worked with

Review №93

2020-07-31T19:07:58Z

I bought a barely used motorcycle that came with Mountain Motorsports service plan and a Hondacare extended warranty. Both plans were transferable, so I came to this location to transfer the plans and to get the manufacturer recommended service done. The service only took a few hours, the plan transfer was easy, the facility is clean, and theres a water cooler with an excellent filtration system - very helpful in the summer. The service department technicians look like theyve been working on the bikes their whole lives. Overall, it was a very pleasant experience.

Review №94

2022-04-21T17:00:14Z

Greg from sales and Greg finance done a great job helping find the perfect motorcycle!

Review №95

2021-06-16T16:54:19Z

Recently dropped my Ducati Hypermotard 950 off for a forumn-known stalling issue. From what Im told, there was no recall and Ducati had not released an official fix. I took it in to MM Roswell and spoke with Brian in service. Brian was receptive to everything I was saying and listened to my concerns. He told me because their dealership is the only dealership in the state of Georgia with an authorized Ducati technician (1 in the entire state), them having recently lost one due to a death and it being the Spring season, it could be weeks before my bike even got looked at, especially considering how they would have to speak with Ducati corporate and discuss a plan. After owning multiple Ducatis and being around them for years, the general consensus is Ducati corporate is tough to work with. Anyways, within Id say less than 2 weeks, Brian called me and let me know they heard back from Ducati and had an action plan. Maybe a week and a half later, Brian called back and said my bike was ready. Picked my baby up and she ran like new! I noticed immediately the difference in RPMs, ride quality,.etc... you name it. My bike was fixed! I want to say thank you to Brian and the service team at MM for working diligently to get my bike taken care of. I no longer have to consciously work to keep my bike from stalling! I can just ride. The bikes run like it did on day 1. Going from thinking I might not get my bike back for months or getting my bike back and the issue not being resolved...... to getting my bike back promptly and the issue being resolved was a huge blessing. Thank you, guys!

Review №96

2021-02-17T02:29:59Z

My first time purchasing a Can am Macerick.Thankfully my friend recommended mountain in Roswell.beau did an amazing job explaining me the differences between the cars.Jesse and Greg did an helping understand the financing side of buying this cars and helped me out with the service.Thank you mountainI will be back for a renegade soon.